My phone is rooted and I have been having issues with roms. Anyone else having problems?
This is a brand new replacement phone and I am considering taking it back. To get another one.
Thoughts suggestions? Anyone else having similar issues?
Issues:
Keyboard vibration feedback works sometimes. Mostly doesn't.
When rebooting from recovery using the reboot command it hangs on the white screen sometimes. Have to yank the battery and then power it up again.
General instability in the roms I have flashed. Reboots, force closes, and CPU running full steam ahead on some of them. Also flashing some like ripride on fresh 3.4 just results in boot loops.
Sent from my PC36100 using XDA App
You may want to flash airbourne 3.4 with stock kernel I have not had those issues with that combo
Sent from my PC36100 using XDA App
Airborne ? I suppose that is a Rom? I may go back to the stock RUU and return the the phone. Why should I have to put up with a defect? I am running OMJ latest Rom with riptide9 v11. It does have some stuff I don't want on there but it is stable.
Sent from my PC36100 using XDA App
Yea it is a rom from virus I dont have anythose defects it is something to do with hardware 04 but stock htc kernels usually fix all those issue
Sent from my PC36100 using XDA App
Really the big issue is the feed back for the keyboard. It doesn't work most of the time. I haven't had an EVO for almost 3 weeks before getting this one, 20 days go black tie insurance, but I definitely can tell a difference. I am flashing the RUU here in like 5 mins and then I should be able to tell. Oh were you meaning the stock kernel or completely stock?
Sent from my PC36100 using XDA App
If you got it back from Best Buy broken, then why the heck aren't you complaining up a storm and making them FIX it? Honestly, I will never understand why people use BB's crap insurance over Sprint's TEP.
I no longer have that insurance. I do have a brand new phone with a flaw from best buy. If you get a brand new phone you can opt into getting Sprint to cover it.
You don't understand why? Because Best Buy is misleading and I came from ATT who did not offer anything like Sprint does. As soon as I walked into the sprint store to ask about my old phone I knew I made a mistake in my choice. When I heard an employee telling someone they replaced their screen. I have never seen Sprint advertise this kind of service. I thought it was something of the past and didn't realize Sprint had repair centers and to the extent the repairs they would conduct.
I went to best buy and got turned away. They told me to come tomorrow when their manager is there. In fact I had to pay extra tax to get my replacement which was complete bs. I called Sprint and I spoke to one of there management guys. He told me to go to best buy and if they would not give me a new phone to call them without leaving the store.
Sent from my PC36100 using XDA App
Went to best buy again today. Got turned away again. Literally was told that they did me a favor replacing the phone in the first place.
Called the store and spike to the gm. He was pretty understanding and hooked ne up. Now I have a phone that works.
Sent from my PC36100 using XDA App
I agree, always deal with sprint for repairs. Stock kernel 11 or above is better for all around functions (camera, 4g) ziggy kernels are best performance. Just trial and error with diff rom/kernel combo is the best advice. till you find the one that works best for you
Sent from my PC36100 using XDA App
Related
Hey guys, I love this community. I would like to seek some insight before I make a decision.
This is my 3rd samsung vibrant.
All previous ones oc no problem. But this one fc's and freezes. So I'm guessing it's a hardware issue.
I'm out of the buyers remorse period already. But if I wanted to get a warranty exchange is it worth it? In other words, will the phone they send me suck more then what I have now? Will it be a refurb?
I'm just looking for some personal experience or insight on the matter.
Thanks everyone.
Sent from my SGH-T959 using XDA App
ya
yes it will be a refurb.. only time you get a new phone is do an insurance claim. will it suck?? who knows.. that the luck of the draw.. good luck
Thanks for the quick reply. I really appreciate it. Hmmm. This 3rd phone was brand new too but look where it got me.
So long as tmobile doesn't save all the declocked vibrant s for warranty purposes only, I should be able to get one that is superior to my current hardware.
In addition to having a crappy core, this phone has a very insensitive touch screen. drastically less sensitive than my two previous vibrants.
Sent from my SGH-T959 using XDA App
a4 moda said:
Thanks for the quick reply. I really appreciate it. Hmmm. This 3rd phone was brand new too but look where it got me.
So long as tmobile doesn't save all the declocked vibrant s for warranty purposes only, I should be able to get one that is superior to my current hardware.
In addition to having a crappy core, this phone has a very insensitive touch screen. drastically less sensitive than my two previous vibrants.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Wondering what happened to your first two "brand new" Vibrants that worked perfectly?
Not all phones can handle being oc'd, and when its forced on them they hang constantly. From the manufacturer's standpoint there is nothing wrong with your phone as its not meant to be oc'd. Flash a froyo rom, and overclocking the phone (and unnecessarily stressing the hardware) will be the furthest thing from your mind.
Sent from my Vibrant running Macnut R10
Good Q.
First phone, bricked after ji6 update. No dl mode. No recovery node. No odin. No screen. No vibrant. No galaxy s. Nada. This was by all means the first ever bricked vibrant. Lucky me.
Brand new one.
Phone 2,
Wifi wouldn't with without data reception. Inherent hardware defect. Flashed a million things on there and same problem. Also it was hardware locked, as I couldn't get into recovery. The buttons did nothing upon startup. So back to the store to exchange.
Shack544 said:
Wondering what happened to your first two "brand new" Vibrants that worked perfectly?
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
They don't need to know that. To be fair you didn't answer any of my questions, but thanks for the input anyway.
My goal us to find out whether I will be able to get a better phone that cash be overclocked or if I'm doomed to receive inferior hardware, that's all.
Sent from my SGH-T959 using XDA App
Br1cK'd said:
Not all phones can handle being oc'd, and when its forced on them they hang constantly. From the manufacturer's standpoint there is nothing wrong with your phone as its not meant to be oc'd. Flash a froyo rom, and overclocking the phone (and unnecessarily stressing the hardware) will be the furthest thing from your mind.
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
I guess I was thinking too karmically. Claiming it does not work because it won't do something it wasn't meant to do in the first place not only cheats the company but continues to drive the prices up for consumers because of returns such as what you pose here. Companies have to eat the cost of "defective" hardware thats not defective at all, and those costs trickle down.
Off my soap box now. You will of course do what you wish, just offering a different point of view.
Sent from my Vibrant running Macnut R10
Hmm your point is well received.
So let me put your curiosity at ease then.
1. capacitive touch screen and buttons at the bottom are nonfunctional sometimes, and other times, completely unresponsive despite the rest of the phone working.
2 . Screen has pixelation while loading up programs, this is on stock rom too.
3. Strong pervasive smell of plastic permeates the phone. Like something is burning up in there.
4. And I can't overclock.
So, knowing the above, I'm confident you'll agree with me that a warranty exchange is in order. I.e. I'd be killing 4 birds with one stone. Now, I just wanted to make sure that I don't exchange my brand new piece of crap for a worse off used piece of crap because I did buy the poc, and albeit defective, is still a new piece of crap, and mine.
And if it could be OC'ed, then I'm in luck!
Sent from my SGH-T959 using XDA App
I get ya on the refurb device, I wouldn't want one either. On this one, i assume you have applied the oc kernel and scripting, and then oc'd and experienced the issues you are having. Did you then remove the scripting and flash a different kernel? If you didn't undo the changes you made to oc in the first place, its my understanding you will still have issues. You could even try to odin back to stock and see if that fixes the feeezing, and load your rom of choice from there. I tell ya again, the current froyo builds need no oc or lag fix for that matter, they are blazing fast.
Sent from my Vibrant running Macnut R10
If you plan on keeping the phone get a SquareTrade warranty. They are pricey but usually they have a 30% coupon floating around. Saved me many times in the past. Well worth it IMO.
a4 moda said:
Hey guys, I love this community. I would like to seek some insight before I make a decision.
This is my 3rd samsung vibrant.
All previous ones oc no problem. But this one fc's and freezes. So I'm guessing it's a hardware issue.
I'm out of the buyers remorse period already. But if I wanted to get a warranty exchange is it worth it? In other words, will the phone they send me suck more then what I have now? Will it be a refurb?
I'm just looking for some personal experience or insight on the matter.
Thanks everyone.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Okay as far as reverting back to stock, I had to disable voodoo, then I flashed another kernel that works, such as the jacs kernel or the r3 tw rom.
But as far as scripting, I've never had to do that. So maybe I'm missing something here. Can you point me in the right direction?
Thank you.
Br1cK'd said:
I get ya on the refurb device, I wouldn't want one either. On this one, i assume you have applied the oc kernel and scripting, and then oc'd and experienced the issues you are having. Did you then remove the scripting and flash a different kernel? If you didn't undo the changes you made to oc in the first place, its my understanding you will still have issues. You could even try to odin back to stock and see if that fixes the feeezing, and load your rom of choice from there. I tell ya again, the current froyo builds need no oc or lag fix for that matter, they are blazing fast.
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
Hmmm. Didn't think of that. I already have insurance on the phone from tmobile. Would square trade be preferable, or would it supplement the tmobile insurance?
Thanks the tip
techboydino said:
If you plan on keeping the phone get a SquareTrade warranty. They are pricey but usually they have a 30% coupon floating around. Saved me many times in the past. Well worth it IMO.
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
Its a little difficult to grab the link cause I'm on my phone atm, but depending on what oc kernel you used I believe some require an init script to be placed in a specific location on the phone for oc to work. Thats what i was referring to, but if youve flashed another kernel or back to stock, i dont think it matters. I could be wrong, not interested in oc'ing again so I'm not keeping up with those kernels any longer
Sent from my Vibrant running Macnut R10
Ic. I've used the TW r3 oc kernel. 1.0 works perfectly, but 1.2 spazzes and freezes on me.
Thanks again. Much appreciated.
Br1cK'd said:
Its a little difficult to grab the link cause I'm on my phone atm, but depending on what oc kernel you used I believe some require an init script to be placed in a specific location on the phone for oc to work. Thats what i was referring to, but if youve flashed another kernel or back to stock, i dont think it matters. I could be wrong, not interested in oc'ing again so I'm not keeping up with those kernels any longer
Sent from my Vibrant running Macnut R10
Click to expand...
Click to collapse
Sent from my SGH-T959 using XDA App
I have came to a conclusion that my phone is defective with heating issues and the battery going extremly fast. I already rooted and did recovery. Will they refuse to take the phone back even though its rooted??? I'm running the stock rom...
Also is there a way to reverse the root and recovery???
BTW I'm exchanging it for another shift. I love this phone to much to get a diffrent one
Sent From My HTC EVO Shift 4G Using XDA App
alher591 said:
I have came to a conclusion that my phone is defective with heating issues and the battery going extremly fast. I already rooted and did recovery. Will they refuse to take the phone back even though its rooted??? I'm running the stock rom...
Also is there a way to reverse the root and recovery???
BTW I'm exchanging it for another shift. I love this phone to much to get a diffrent one
Sent From My HTC EVO Shift 4G Using XDA App
Click to expand...
Click to collapse
Search the forum for the RUU, this will put you back to stock.
, Yes, thats exactly what i would do.
alher591 said:
I have came to a conclusion that my phone is defective with heating issues and the battery going extremly fast. I already rooted and did recovery. Will they refuse to take the phone back even though its rooted??? I'm running the stock rom...
Also is there a way to reverse the root and recovery???
BTW I'm exchanging it for another shift. I love this phone to much to get a diffrent one
Sent From My HTC EVO Shift 4G Using XDA App
Click to expand...
Click to collapse
Just exchange it, I doubt they are going to check for root unless you give them a reason to example. Custom boot animation, outrageous theme ect. As long as it looks like sense most reps aren't the wiser. I know because I work at a Sprint Corporate store.
powered by the tears of a million orphaned alpacas...
oboroninja said:
Just exchange it, I doubt they are going to check for root unless you give them a reason to example. Custom boot animation, outrageous theme ect. As long as it looks like sense most reps aren't the wiser. I know because I work at a Sprint Corporate store.
Alright thank you. I'm all stock you couldn't tell. And its a bit to late for ruu as I'm on my way to exchange
powered by the tears of a million orphaned alpacas...
Click to expand...
Click to collapse
Sent From My HTC EVO Shift 4G Using XDA App
Last week my wife and I went to a sprint store because her moment was having problems. The person there offered her a different phone but out of the list her phone was the best. I have read about people getting different phone by complaining about the epic and with all of its problem. I do have insurence on my phone. I was wondering what people think my chance of getting a differnt phone is? I have had it replaced once. I have been really happy with the dev community here and if samsung had programmers half as good as the ones here we would see ICS on our phone by the end of the year. Also does anyone know what the other phone options are available for a replacement for the epic?
Sent from my SPH-D700 using XDA App
Also not looking for an insurance fraud case to swap. Saw that with one of these threads before.
Sent from my SPH-D700 using XDA App
it depends on the manager at the time. when my samsung moment was going out(which has flash) non of the phones offered did. i begged, just poked my head in 3 times a week to see if they chagned the list. i know i bugged, but if i wanted no flash i would have stuck with my treo 755p.
in short it really depends who is there help you, if you complain, the squeaking wheel gets the oil first as my dad says.
i went from moment to transform btw
I know going in to the store means going back to stock. Does anyone know if I can do this over the phone with sprint?
Sent from my SPH-D700 using XDA App
epic 4g is great for me
Paris6906 said:
I know going in to the store means going back to stock. Does anyone know if I can do this over the phone with sprint?
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
it will take some time but is possible eventually. How far from stock are you currently? If it's just rooted with a different launcher they won't care most likely.
tubasteve said:
it depends on the manager at the time. when my samsung moment was going out(which has flash) non of the phones offered did. i begged, just poked my head in 3 times a week to see if they chagned the list. i know i bugged, but if i wanted no flash i would have stuck with my treo 755p.
in short it really depends who is there help you, if you complain, the squeaking wheel gets the oil first as my dad says.
i went from moment to transform btw
Click to expand...
Click to collapse
Did adobe rewrite flash player to support the Samsung moment? I'm 100% sure that the moment's chipset does not support flash that's why I got an epic. But html5 works fine on the moment which I found out about 2 months ago.
but if flash does work can you post a link to where you got flash from? I searched on sdx and they all confirmed flash doesn't work.
If I remember correctly it will work, just not ideally. The jit compiler was not optimized for Flash support on Eclair, but it would function. This is all fuzzy, someone please correct me if necessary.
Anyone know why when I tried to open a network support ticket they are detecting I'm on a mikfroyo rom. I changed Roms so many times the past 6months.. so what the hell is up with that:
They even said you have to be on a official Rom.. man how they detect this info is pretty funny. And how wrong it is.
But any way to fix that issue
Sent from my PC36100 using XDA App
Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...
I don't need support. I do wish to inform them of their network problem here... If so I have 8 other people with Sprint who are official.. who can report the network problem aswell ... Why would I need support if my phone is perfectly fine. And besides the fact I'm not running the Rom they are indicating I am...
Sent from my PC36100 using XDA App
Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.
nemoid said:
Why do you think they would give you support when you voided your warranty by rooting and installing another ROM?
I mean seriously...
Click to expand...
Click to collapse
You only voided your warranty with HTC, not sprint. I've taken my rooted/S-OFF device many times and have talked to the store reps and they have no policy against rooted devices. There is stores that will give you a hassle just to be lazy, meanwhile other stores will ask you to simply flash back to stock to help narrow down issues caused by software or hardware.
Oh so a version from stock that just has apps removed that ate considered bloated. So that can be a phone error. Dude I've flashed many roms kernels and radios and its the network. I'm not after phone support. I don't need a warranty on my Damn phone but I pay them for service via their towers if they have issues with it then they should fix their network problems. I will pay insurion if I have phone issues its why I have them.
Sent from my PC36100 using XDA App
The guy just said to install a stock Rom and give him info. The guy was like okay 3rd party. You need to install stock . But he did agree there is probably a problem in the area.
Sent from my PC36100 using XDA App
ANyways the guy said I should keep stock until testing is done well. Im on a modified stock rom etc (testing this rom out). Anyways is there a way to show them my software/build number as stock or whatever to fool them when i re provision it to update their system?
nemoid said:
Again... think about it for a little bit. They don't know if you have 8 other people who are experiencing they same problem you are.
They're not going to waste their time with a problem that could be the result of a modded phone.
Click to expand...
Click to collapse
no they are not wasting their time providing CUSTOMER support to a paying CUSTOMER
How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App
culua said:
How can Sprint finds out if your rooted with a custom Rom? Even they never saw the phone?
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I used to Run Mikfroyo but the thing is I don't know how they know I was on a custom rom. Maybe when provision your phone it sends that data. Now I'm On a different rom but i was unaware how he knew. The guy *PinkElmo* basically just said to go back to stock ROM for the duration of the testing (sounds like he not only not has a problem with it but sounds like he uses custom as wellXD).
I'm still puzzled as to how they found out...
I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
Sent from my PC36100 using XDA App
culua said:
I also currently using mikfroyo 4.61. But I didn't start rooting after a month signing up.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I had to provision a few months back though... But It Got me wondering. I have been downloading a stock rom at 199mb it should take roughly 2-8 hours on the Sprints NOW DialUp Network
Sprint has a program called OMA-DM. This program has all the information from the status section of your device. When I worked for sprint we would have customers update their data profile, this would send the information to the tool. The rep can then see what rom you are on. However this did not work on AOSP roms since they do not update the profile.
If you want to fool sprint update your profile under a stock unmodified rom, then flash to AOSP, the info for the sense rom would be still in the system.
Furthermore they can see if you have updated the profile, so if you tell them that you did they will be able to see if you actually did or not.. They are also able to view all the transactions with dates and times between your phone and the tool.
My advise to you is to suck it up and run the official rom until the testing is over, usually about a week.
Also sprint has no control over a custom rom, so they automatically have you update profile and firmware to the current version to ensure that the phone is working to their standards and things that they have control over.
TL;DR - Quit complaining and use a stock rom so sprint can do their testing.
The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...
Pao23 said:
The complaining in this thread has me puzzled. Run a stock Tom for them to test, reinstall favorite Tom when done...
Click to expand...
Click to collapse
is your favorite "Tom" a "Tom Collins"? hahaha, sorry. i had to.
Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App
I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics
cmsjr123 said:
Thanks and for data profile. Just the one under updates? If so it would have shown mikg if clean rom I got a download of stock and was going to flash it when i can before Tuesday since Monday is a holiday...
Thanks for informing me how they detect what Rom your on.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Yes the one under the updates.
scottspa74 said:
I imagine sprint can know quite a bit about your phone. When I had my diamond, (or maybe it was my Evo, I forget) something wasn't working right. I got on the phone with a tech, and he proceeded to to operate my phone while I was holding my phone. I could see the screen clicks, and him going from one menu to another, operating my phone remotely. Blew me away.
As for the monitoring SW mentioned earlier in this thread, does it read build prop values? Cuz I'm guessing that's how they get your device info.
Lastly, post 2 and 3 about not expecting sprint to work on/assess your rooted phone. BS. Sprint has given mixed signals about this. I know there have been internal memos released stating they now will honor rooted phones. I think lazyness is the culprit when a comes to CSRs or techs rejecting for root. I've always taken in my rooted phone and put a stockish rom on it first, when I have a hardware problem (blown speaker, broken screen, etc.)
sent from xda app on drews ics
Click to expand...
Click to collapse
They used an application call LogMeIn Rescue. It gives them the ability to remotely view/control a pc, windows or blackberry phone. Its actually a lot easier to do it for a customer more often then trying to walk them through it.
Yes the information displayed in the about phone section is stored in the build.prop.
As for the software; software plays a factor in how the device operates and communicates with the network. Sprint has designed the stock software on their devices to their standards. They know their software and how it works. Now take a custom rom, one that has be frankenstined together. How do you expect a company to properly troubleshoot and diagnose a problem that could very well be related to the customer software?
I totally agree with the laziness part on the Tech Reps, after working with the company for several years, Id have to say most of the reps were less educated or technically minded about the device that they were working with. I could not tell you how many times I would hear customers complain about the Tech Reps.
Going to a hardware issue, Custom software would not break the screen, blow a speaker, or otherwise cause physical damage to the device (with the exception of a battery). So these should have no effect on hardware warranty's or exchanges.
In my time lurking, I've seen multiple people say they sent back rooted phones to T-Mo and it went unnoticed. This made me wonder if they actually checked or not so I just wanted to know your opinions. I'm starting to think that you could probably get away with it if you just flashed a stock Gingerbread rom. I'm starting to find it quite amusing.
hope
I hope not, that way I will be screwed if something happens to the phone, i dont think I even have warranty to begin with.
If Tmobile are clever they most likely to do check it
I had a friend who bricked their G2 using some sort of visionary root and they were able to get a new one via warranty.
I have sent back several rooted phones to various different companies under warranty and got new replacement phones without any hassle every time... touch wood hope that continues...
unroot if you have the time.
Sent from my SGH-T989 using xda premium
I've send mine back a while ago because the screen became black and wouldn't come up again. Was running Virtuous Unity at that moment but still they repaired the problem and didn't touch my custom ROM.
Maybe if it is a software problem the repair company investigates further what happened to it?
Thijs_W said:
I've send mine back a while ago because the screen became black and wouldn't come up again. Was running Virtuous Unity at that moment but still they repaired the problem and didn't touch my custom ROM.
Maybe if it is a software problem the repair company investigates further what happened to it?
Click to expand...
Click to collapse
Possibly, but I figured they would at least check. It's like all bark and no bite really.
Sent from my HTC Desire Z using XDA