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I have been using the new XDAII for about three weeks or so and already I have experienced over 6 times critical crashes that caused the device to not even be able to restart after reseting. Even more troubling is that even when pressing the on/off button and hard reseting, the problem still cannot be solved. The only way I got around it is by actually removing the battery and letting it sit for a few minutes, put in the battery and then performing the hard reset. Of course, then I lose all data that was previously on the device. Right now, what I do is use the xBackup program to back everything to SD card and just wait for the device to crash. Then ultimately recovering. I can get around, but this is really quite annoying.
I have written to O2 about it and they said something about a radio version 10513A0, and that if this is the version (and it is), then I need to either register (which I did and wait for some upgrade), or send it in to O2 collection point for repairs. I really don't want to send it in because then I would have nothing to use (since its both phone and PDA). I just don't see why O2 could not just simply fork over the upgrade software. Also, I have experienced twice that the device would suddenly no longer be recognized by Activesync (newest version). It would automatically connect as GUEST and nothing could be done about it. No shuting down Activesync and restarting, or rebooting computer or/and xdaII, or even removing and reinstalling Activesync could solve the problem. Again, the only solution I have is to perform the infamous full reset, wipe out the whole xdaII and then everything works again.
Anyway, all of this is really killing me here, just wondering if anyone has experienced this kind of situation and maybe have some advise.
By the way, the Bluespoon Digital seems to work fine with the XDAII although sometimes it does crash and a pairing must be done again, but definitely not like the Jabra 200 problem.
I had the same sort of problems with my first XDA-2 and as time pasee the problems got worse, So i returned it to o2 and got another one, same software and hardware versions, but this time with no real problems
John
XDA II Critical Crash
I have had the exact same problems as you experienced and was about to throw that gadget out the window... but then
Following advice received from an XDA II owner I tried the following:
I hit soft reset each time upon seeing the red text in the lower right corner 5 consecutive times. Then I waited and my XDA II came back to life effectively performing a soft reset rather than having to do a hard reset. Fascinating, let's see whether you have as much success !!!!
Thanks for the tip... I'll try it next time it happens again! However, I'm still wondering about the ROM v 1.06 and that Radio software upgrade. Thanks!
I'm also finding the XDAII needs a hard reset more often than the XDAI (although fewer soft resets). Had to do it twice last night, very annoying. Interesting tip about the soft reset at the boot screen, will give that a try next time.
O2 really should do something about it!
Ya, I totally agree. All this reseting and crashing and recovering is really not acceptable. The product features are definitely good and they did make some improvements, but this kind of quality is a definite downgrade. Even O2 admits that if your radio number is 10513A0 then you should send it in to a collection point for a software upgrade. They also insisted on registering which I did, but I just don't understand why they could not just simply post a downloadable software upgrade or ROM upgrade so that we don't have to be without a device. After all, we are talking about something that is both your PHONE and your PDA.
The ROM upgrade is definately necessary. I sent mine in and after that, no hangs whatsoever. No more hard/soft resets at all either. :lol:
if only it was so easy
I would have sent it in, but since I am traveling and don't live in HK, there is just no way to send it in. Besides, it takes about a week, which means nothing to use during the time. O2 really should be more considerate about this. If this was just a functionality upgrade or a boost in bells and whistles, waiting is reasonable. However, we are talking about crippling disfunctionality in a US$800+ device, they should atleast have the sense to post a fix to solve the problem. I heard something will be released in January, I wonder if this is confirmed. I am really sick of waiting. After all, MDA and T-Mobile supposedly already have something out. If they don't do something soon, I would really reconsider anything from O2 next time.
I have experient the same problem on my XDAII, and after 7 times hardreset during 14 days business trip in USA. I send it back to O2 and wait for the solution(already 1 week pass). And even a hardreset sometime could hardly be reached. You need to try 6-10 times. I think it should be a hardware problem because I acutrally upgrade my rom to a newer one(and not the english version), and after two days, I lost my phone function again. I have faced the same problem on my older PPC phone once(LENOVO ET180) and after I send it back to the vendor, they said the mainboard has failure, need to be replaced. After doing so, it works 6 months without a hardreset. I saw the same issue on PPCSG and PCCW.net, they all send their PDA+Phone back to the service. I think you better do it now as maybe there is no a ROM upgrade could solve the problem.
Goog luck. and if without those issues, it is really a perfect PDA+Phone. I love it. When I faced those ****, the only thing I could think is to buy another XDAII
I've the same problem
I've tried your tip to restart my Mda2 with XDA2 rom, and it works!!!!!!!!!!
Now I'm looking for a new Rom upgrade to change my radio version...
Still I think it's the solution and not to replace the radio hardware...
Cant Trust My XDA II
Well it's now Dec 2004 and I ALSO have the same problem.
I've only had my XDA II a couple of months and already I'm quickly loosing my patience with it!!
It crashes at least TWICE a week causing me major headaches.
If I was abroad and it did this I would be in severe trouble.
I brought this as a business tool and I'm afraid it is to unreliable to place
my trust in...
I have the latest ROM update installed
I can ill afford to send it in because it holds my customer base,
day to day stuff, Navigator and many other stuff I use on a daily basis.
"O2, what can you do for me?"
Topdog38uk, what software have you installed - especially any today plugins?
rgds,
Alex.
sigh... i haven't had such a problem since i bought it..... till i update the new rom from O2 uk site... now i feel like throwing to on the ground lolz. anyway i just installed WM2003 SE upgrade mysterman from the forum and 1 crash so far.... :roll:
Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.
Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.
its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.
I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?
@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)
Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.
The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.
I got the same problem,
Beside, I can't change today backgronf theme in this Exec.
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Hey All
I'm on my 5th phone from Orange. The latest one arrived today. I've had one with screen alignment problems and 3 that after a month or so making a piecing noise when the display is on. Off the 4 I've had previously only one of them seemed to be stable. All sorts of hangs with frequent software resets. Also it always seems to try and use a 3G connection when it has wireless. If you soft reset and try again it doesn't use the 3G and will use wireless. This is without installing any custom software but using a memory card. Had one that wouldn't always sync with XP and when I went to Vista refused to work. Just seems like hardware/software is poor quality
Driving me mad/nuts. Any suggestions. Orange has offered to swap to a different phone but I can't live without the functionality. I don’t hold much hope for my latest one either.
Anyone have any ideas when Orange is releasing new firmware?
HTC were due to distribute a new european ROM at the end of January, but not sign yet. This would then be customised by the network providers orange Tmobile etc.
You can always upgrade your ROM with the latest from HTC (1.35), which i have done on my M3100 with no ill effects. Since the upgrade it seems to run a bit quicker, plus you do not get all the orange branding on it. Have a look at the WIKI page for full instructions.
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
bobgfish said:
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
Click to expand...
Click to collapse
I'm like you. I daren't change the rom until there is an orange rom available to revert to.
Actually my device is stable and works well, but then I do a lot of housekeeping to avoid unecessarily stressing the device (including regular resets).
I too have an Orange UK M3100, in the first month I had 3 replacements: screen alignment x2, faulty camera. Since I got my 4th unit I have had no problems, I have a fair amount of software running on it, as the above post I regularly tidy it up but only reset it about 2-3 times per week. I understand how frustrating it is, I cursed my impatience for not waiting for the p990's release as I had a p900 and p910 but now I absolutely love the M3100 and am so glad I stuck with it, especially seeing all the problems my mates are having with their p990s.
For what it's worth, if Orange are prepared to replace it again without using your Orange Care insurance, I'd try again, cross your fingers and hope that you get a bug-free unit. Tell Orange you want a brand new replacement and not a refurb.
However, I doubt Orange will release a ROM update for some time, if at all.
i never ever have any problem on my m3100 from orange uk
using outlook msn skype and balaa balaa with my wilress internet
not even 1 fone
we got update from orange 2 fones
just now upgrading rom 1,23 to 1,24
br
@Usman GSMWORKSHOP 01618343351
I also belong a M3100. At first I lost plenty of my hair figuring how to get it working at least correctly. Now it is allmost perfect!
I tested plenty of roms; and at last my favorite is the Orange Romania; it is at least as fast as the SA 1.35 and seems more stable. Standby recovery with wifi is faster, bluetooth detection *seems* more stable, dialer skin match the vista theme, wifi *handshake* improved (I had to disable/enable the wifi more often with the SA rom to get it connected to my home network).
So, if I were you I would stick on the orange ROM. The only reason I changed my rom is that I really wanted an english one; localised versions get me sick.
What I did to get my phone working:
-Changed the default case (and its awfull magnet) to another one magnet free (it solved my "auto answer" issue)
-I managed to install only the software I need:
-SPB Pocketplus
-SPB GPS Mon
-MSN for WM2002-2003 (far faster/stable than the WM5 one!)
-TCPM
-HTC X-Button
@uhk: I would be very interested in your rom update; where can I find it? I found nothing on orange's site
do u have a link or smthng for the msn messenger?
So this is my first post in this forum so I 'll start with some naggin .
I am a proud owner of the lg ks20 which I absolutelly love.But its buggs are killing me.
First of all there is the free memory issue.I find it quite strange that a WM6 device with 128MB ram has only about 30MB free memory left.I mean cmon Vodafone and LG,we are talking about a huge 45 MB memory hole here.Any ideas on how to get rid of that?
Second serious issue with the is the lack of proper directdraw drivers.I hate the fact that I can not run any applications (with the exception of S2U2 whick works quite well) that use directdraw.Thats a great limitation to what one can do with this phone.
The hardware is all good,big enough ram,rom etc,top class CPU but the software sucks.
I know this is mainly an HTC forum,but I also know this is the right place to talk about WM phones when hacking and software development is concerned .
So is there any possibility to get things moving and resolve some of the phones bugs?
I have a KS20 too and would like to see some of that solved, too. But I guess we have to wait for the KS20 to be more common before there will be enough attention to get someone with enough knowledge to do something about it. I hope the English version of KS20 will come out soon and that it will get more people interested in this issue.
broadcom stack
the bluetooth stack is poor the A2DP quality is so poor like a cheap headphones from the 1euro shop hmmm
I list down software not working well with ks20
1) Vito Goodwin
2) Vito SMS Chat
KS20 Thread?!?!?!
Hi all, another newbie to WinMo and and hence ofcourse the KS20.... alright... so i love my phone and everything .... things annoying me though... how do I set the phone to go into sleep as soon as the call is connected or when I receive it..... I had s2u2 installed but that applications works on its convinience... so just wanted to know if there is a way i can reconfig some .ini file or wateva....
second issue is.... when im on a call and have an incoming call is there no notification sound ??? I don't hear anything and when im done with the call i see like 13 missed calls from someone whose tryin to get in touch with me frantically.....
please help....
oh also the biggest issue .... my battery always shows 100% but then dies out well when the battery drains out.... but is not showing the actually used... any way how that can be corrected?
Wow!
wcsunny said:
Hi all, another newbie to WinMo and and hence ofcourse the KS20.... alright... so i love my phone and everything .... things annoying me though... how do I set the phone to go into sleep as soon as the call is connected or when I receive it..... I had s2u2 installed but that applications works on its convinience... so just wanted to know if there is a way i can reconfig some .ini file or wateva....
second issue is.... when im on a call and have an incoming call is there no notification sound ??? I don't hear anything and when im done with the call i see like 13 missed calls from someone whose tryin to get in touch with me frantically.....
please help....
oh also the biggest issue .... my battery always shows 100% but then dies out well when the battery drains out.... but is not showing the actually used... any way how that can be corrected?
Click to expand...
Click to collapse
Did you install some strange software? OTherwise you should send your phone back to LG.
Battery always 100% and refuses to charge
Hi All,
I am new to the LG KS20.
It was working fine for 2 weeks, and now suddenly i find the battery status always showing 100%, and it just dies after a day of usage. Even worse, is that since it shows 100% always, it does not charge. When i try connecting the charger, it says battery is full, and the green LED light glows.
Can someone please help me out in resolving this issue.
Thanks you,
Jefferey Rayan
I have exactly the same problem - the 100% issue happend from one day to the other after about two weeks of use. The phone can then only be turned on by connecting it to the charger ( ac-adapter).
Some people in other forums claim it to a damaged battery, some to the 10a-ROM-version. It does not seem to be charged according to the message on the display and the greed led, but I am now about to check out if it really doesn't charge the phone. It turned it self off after about 1 minute of use yesterday, I connected it to the charger over night - today it functions properly so far...
So maybe it's "just" a matter of a wrong display message - in this case one would have to connect it to the charger every 2 - 3 days (guess the battery status) - not a very satisfactory solution, but maybe a solution until a new ROM arrives for non-branding devices.
Battery is dead - if it always shows 100%
I also have the 100% full loaded Problem!
It enoys me
LG has big Problems with their Batteries!
When you have that problem discribed above - your battery is the faulty crap.
Hardreset doesn`t help
So send your phone to LG to get a new battery,...
I am from Austria - LG Austria is not willed to help me - because LG Austria isn`t selling the KS20
The say like **** off - it`s not our problem
So I don`t know how I get a new battery.
My German Reseller told me that LG also has problems with delivering new batteries.
So a pice of crap - with Nokia they would never tell you - you don`t get support because you bought the mobile in Germany and not in Austria,...
Can anybody help me?
Shouldn`t LG Austria have to help me with my warranty?
GreeT`s Erich
I am also from Austria, bought the branding-free version at redcoon.at - they offer 2-year warranty, so I sent it back at the end of May. They probably sent it to LG Germany and it's still sitting there. I hope that according to my descriptions they will exchange the battery, otherwise I will be really pissed off. The repair takes 4 - 6 weeks they say. So I've bought a 400 EUR phone and have to stick with my old K750i for weeks, maybe for months.
I would not recommend anyone to buy this phone. It's on the market for 8 months now, no support, no drivers, no official updates. pure sh*t.
Anyone who wants a stylish mobile should go for the new HTC Diamond.
It's really worth the extra 100 EUR.
For those who have no warranty, I would recommend to plug it to the charger every 2 - 3 days until there are batteries available to buy directly from LG. Since everybody who got it's battery exchanged seems to be happy now, this should be the solution. IT DOES RECHARGE although it shows 100% full and the green led is on. I plugged it to the charger overnight and then it worked for about 3 days of extensive use without any shutdowns. So it's just the indicator that does not work.
Good luck!
The repair takes 4 - 6 weeks they say
Click to expand...
Click to collapse
Thats why I will not send my phone to LG!
I will try to get a new Battery.
LG- Service sucks damn hard,...
Greet`s Erich
i've got a MS25 Genius (american KS20 just without 3g, wifi, and VGA cam) from VIVO here in Brazil, and my battery stay always on 99%..
My clock is bugged too, always turns to the "Praga" clock when i sincronize with ativesync..
I'll not send my phone to LG Brasil! if they suyck in Europe they will suck a pretty much more in my ****ed up contry.. i don't want to stay 2 months without my phone..
Anyone's got a solution?
thank's!
I bought a new Battery - but not original LG.
Maybe a failure - because when I charge it - my phone turns off,...
The only advantage is it was half the price
I don`t knoe if LG has fixed the new batteries - because buying an original with the fuxing problem is sick
greet`s
back to initial thread, I also have a KS20 and got some 34/37MB after soft reset with default LG app disabled...
it doesn't appear to be that much and normal...
like nstamoul said: "we have to think about this issue!"
KS20 massive destruction
Im using the KS20, And sure, Sometimes you stumble upon some buggs, But its not that bad. Best wm phone I've ever had atleast
Hi, thanks in advance for reading this and possibly helping me out.
I've got few problems with my Xperia X Compact stock Oreo, probably new, but I bought it from other person, not a shop so I don't have any document for that.
After running it first time I had to upgrade it right from the bottom, Marshmallow, so mayby it was really new back then.
But lets get to the problems I have right now :
- When someones calling me and I have phone in my pocket, after pulling it out screen is maximally dim (had few phones, never with that super life hardening FEATURE..).
- - - - - phone only vibrates for like 2 seconds, at my loud work I often don't hear and feel phone ringing in my pocket.
- Accelerometer is absolutely not working, checked with inphone technical support program.
First two problems seem software ones or it's normal guys ?
Third is hardware one for sure, but without any document of purchase of the phone I'll have to give it to local phone service, right ? Sony will pee on me for sure.
I'm from country that suffered biggest defeat at this years World Cup.
34.4.a.2.70 thats the version i use, stable battery life and everything okey, try flashing this rom, and full reset
I have 34.4.A.2.50 and no new updates available, then almost same version like You and something's wrong.. I don't want to flash new ROMs except for Pie when it comes.
Edit. Rotation is surprisingly working again.. By doing nothing just creating new thread here.. Rest as it was..