Hey All
I'm on my 5th phone from Orange. The latest one arrived today. I've had one with screen alignment problems and 3 that after a month or so making a piecing noise when the display is on. Off the 4 I've had previously only one of them seemed to be stable. All sorts of hangs with frequent software resets. Also it always seems to try and use a 3G connection when it has wireless. If you soft reset and try again it doesn't use the 3G and will use wireless. This is without installing any custom software but using a memory card. Had one that wouldn't always sync with XP and when I went to Vista refused to work. Just seems like hardware/software is poor quality
Driving me mad/nuts. Any suggestions. Orange has offered to swap to a different phone but I can't live without the functionality. I don’t hold much hope for my latest one either.
Anyone have any ideas when Orange is releasing new firmware?
HTC were due to distribute a new european ROM at the end of January, but not sign yet. This would then be customised by the network providers orange Tmobile etc.
You can always upgrade your ROM with the latest from HTC (1.35), which i have done on my M3100 with no ill effects. Since the upgrade it seems to run a bit quicker, plus you do not get all the orange branding on it. Have a look at the WIKI page for full instructions.
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
bobgfish said:
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
Click to expand...
Click to collapse
I'm like you. I daren't change the rom until there is an orange rom available to revert to.
Actually my device is stable and works well, but then I do a lot of housekeeping to avoid unecessarily stressing the device (including regular resets).
I too have an Orange UK M3100, in the first month I had 3 replacements: screen alignment x2, faulty camera. Since I got my 4th unit I have had no problems, I have a fair amount of software running on it, as the above post I regularly tidy it up but only reset it about 2-3 times per week. I understand how frustrating it is, I cursed my impatience for not waiting for the p990's release as I had a p900 and p910 but now I absolutely love the M3100 and am so glad I stuck with it, especially seeing all the problems my mates are having with their p990s.
For what it's worth, if Orange are prepared to replace it again without using your Orange Care insurance, I'd try again, cross your fingers and hope that you get a bug-free unit. Tell Orange you want a brand new replacement and not a refurb.
However, I doubt Orange will release a ROM update for some time, if at all.
i never ever have any problem on my m3100 from orange uk
using outlook msn skype and balaa balaa with my wilress internet
not even 1 fone
we got update from orange 2 fones
just now upgrading rom 1,23 to 1,24
br
@Usman GSMWORKSHOP 01618343351
I also belong a M3100. At first I lost plenty of my hair figuring how to get it working at least correctly. Now it is allmost perfect!
I tested plenty of roms; and at last my favorite is the Orange Romania; it is at least as fast as the SA 1.35 and seems more stable. Standby recovery with wifi is faster, bluetooth detection *seems* more stable, dialer skin match the vista theme, wifi *handshake* improved (I had to disable/enable the wifi more often with the SA rom to get it connected to my home network).
So, if I were you I would stick on the orange ROM. The only reason I changed my rom is that I really wanted an english one; localised versions get me sick.
What I did to get my phone working:
-Changed the default case (and its awfull magnet) to another one magnet free (it solved my "auto answer" issue)
-I managed to install only the software I need:
-SPB Pocketplus
-SPB GPS Mon
-MSN for WM2002-2003 (far faster/stable than the WM5 one!)
-TCPM
-HTC X-Button
@uhk: I would be very interested in your rom update; where can I find it? I found nothing on orange's site
do u have a link or smthng for the msn messenger?
Related
Does anybody know what situations Orangecare (Uk) will replace next day a covered phone?
in the past few times i've needed to (years ago) they always swapped out but i cant remember the reasons i needed to.
I've heard from freinds that recently they've had to call orangecare and they have had to send their phones off to be repaired. I dont really want to be without the phone
my m1000 currently has no bluetooth (not worked since had it) and the power connector thing at the bottom is very loose and is very tricky to get my gps / usb dock to make a connection.
anyone?
I have used then once and no problem at all, i could not receive text messages, and got a replacement and the same happend, upgraded my rom to 2003SE and all worked fine after that.
So the phone was fine, just had an old version of the rom that was crap
See their site:
http://www2.orange.co.uk/servlet/Satellite?pagename=OUKPersonal/Service&cid=1096023565198
They claim a new phone within 24 hours. It couldn't be any bigger. So you don't have to accept anything less than a replacement. Especially now there's a £15+VAT admin fee.
However, they MIGHT try and give you a different phone as a temporary replacement while they phone yours. Whether you choose to accept it or not is upto you depending on what features you need/want and what they'll provide.
I've (thankfully) only had to claim on Orange care twice in about 5 years, but everytime it came next day without fail (even arrived on a Sunday!)
Best thing to do is simpy ring them. You don't incur any penalty by just asking.
Tpot said:
I have used then once and no problem at all, i could not receive text messages, and got a replacement and the same happend, upgraded my rom to 2003SE and all worked fine after that.
So the phone was fine, just had an old version of the rom that was crap
Click to expand...
Click to collapse
Could you please advise me where I can download a upgrade to for 2003SE for the Orange M1000? Thanks.
The version that was on the orange website was the same as in the phone when supplied, so i downloaded from here.
Do a search for MysteryMan ORANGE SE
Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.
Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.
its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.
I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?
@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)
Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.
The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.
I got the same problem,
Beside, I can't change today backgronf theme in this Exec.
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?
I'm sorry to report, but Orange will now be shipping out devices with an Orange ROM. No Google Earth, changed quick-app icons and who knows what other modifications... I couldn't find any... Well, there's a GPS Settings thing, but it only shows about Assisted GPS which I'm sure I saw in the other ROM.
Still comes with an 8GB Transcend memory card and nothing extra in the box. If you're getting one in the next few weeks, make sure the barcode at the top says GHTN. If it says OHTN, it's the Orange ROM.
google earth??
Why do orange ruin perfectly good phones? They also did it to S60 Nokia's which is why ive avoided orange for the last 6 years.
Orange are alright but their ROM-faffing is just an exercise in self-importance that is not appreciated.
so mess with the rom and terrible web browsing limits
I'm happy to report that I just received my orange HD (ordered the other day when they came back in stock on the web shop) and it's not got a messed up ROM (box has the GHTN code as described above). As far as I can tell there is no orange branding anywhere at all. Makes me think that the current batch might be with stock ROMs ... get your order in quick ???
Orange recieved 5000 new phones a week monday ago. about 3 days ago they were available for delivery. mine was one of them and its only orange branding is the rear cover. and TBH this in not an issue as i like the logo on the cover. the rom is standard with all the trimings....
Once again
Google Earth????
If you buy from CarPhoneWarehouse you will get unbranded and unlocked.
Even on an Orange contract.
I've no idea how long this will last though.
Ah yes, forgot about the little orange logo on the rear cover. So it's "no orange branding anywhere at all ... except for the logo", though I was actually thinking about the software rather than the hardware when I wrote that.
Info update
Don't worry about the hadset being Orange Battered... sorry, i mean branded (lol) to much folks. If you haven't been snooping aroung the development side of the forum that much, let me bring you up to speed.
The Hard SPL is out. I just change my ROM (as you'll see on my signature) without any worry whatsoever.
The odd thing is, i never had an Orange ROM on mine. I had a standard one and i HAD to change it for one simple reason... something i advise all people to do as a matter of fact.
Why? Well during texting, stylus or hand input, the thing would freeze more that a very sick penguin. It was AWFUL
Have a peek at other ROM's that are about and if you need advice, ask about. I'm no expert but if you ask me, i'll try my best. It really was very very easy following Oli's Hard SPL thread.
Anyway, i've said my bit now. The rest as they say... is up to you!
TheShowStopper
There's a hotfix on the HTC support site to fix the freezing problem on all ROMs < 1.19.
If you don't want to go the Hard SPL route, surely you can flash the older Orange ROM? (That's what I've got and it not been Orangized.)
Update
Fred23 said:
If you don't want to go the Hard SPL route, surely you can flash the older Orange ROM? (That's what I've got and it not been Orangized.)
Click to expand...
Click to collapse
I can confirm the following. As long as you have the Micorsoft Net Framework on your pc, yes, you can flash any HTC ROM to the HD. I have just done this. See the following post of mine.
http://forum.xda-developers.com/showpost.php?p=3060541&postcount=124
TheShowStopper
why
hi I am a complete nooby to WM (switched from an iphone).
My Orange box has the OHTN on so I guess I have the Orange Rom (as no google maps).
To be honest I find the HD to be quite slow when opening programs and seems a bit buggy as it seems to stutter on some operations
Whats the benefits for me of changing this ROM??
Garfoid said:
hi I am a complete nooby to WM (switched from an iphone).
My Orange box has the OHTN on so I guess I have the Orange Rom (as no google maps).
To be honest I find the HD to be quite slow when opening programs and seems a bit buggy as it seems to stutter on some operations
Whats the benefits for me of changing this ROM??
Click to expand...
Click to collapse
Hey there!
Havent you just answered your own question?
The benifts of changing the rom would be google maps (although a simple download could also fix that)
Also a handset that isnt buggy and stutters!
I have the orange ROM
didn't realise orange had been sending them out with HTC ROMs!
bluetooth is faulty
programs open slowly
blimmin opera has orange's naff front page
am loath to flash a proper ROM unless the bluetooth fault is
hardware and then I'd have to cover my tracks before sending it back
any help would be appreciated
( http://forum.xda-developers.com/showthread.php?t=476930 )
cheers
simon
Blackhorse said:
Hey there!
Havent you just answered your own question?
The benifts of changing the rom would be google maps (although a simple download could also fix that)
Also a handset that isnt buggy and stutters!
Click to expand...
Click to collapse
as being new to WM devices and not that knowledgeable what rom do i go for and if i install one will i lose everything i have installed on my phone so far?
i really like the HD but it just seems slow and stuttery compared to the iphone, hopefully a new ROM will fix this? right?
Garfoid said:
as being new to WM devices and not that knowledgeable what rom do i go for and if i install one will i lose everything i have installed on my phone so far?
i really like the HD but it just seems slow and stuttery compared to the iphone, hopefully a new ROM will fix this? right?
Click to expand...
Click to collapse
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...
CutePinkSox said:
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...
Click to expand...
Click to collapse
could you suggest one as i am completely in the dark to be honest
if i do try a few out will i loose everything every time i do this?
any advice is greatly appreciated thanks
CutePinkSox said:
You need to have a little patience, trying new roms out and tweaking - my handset is very fast now, it plays most video files I throw at it and gui operation i.e touch flo 3d and windows is about twice the speed of the stock rom...
Click to expand...
Click to collapse
Hi, What rom do you have flashed to yours and Is it possible to backup old rom just incase? Am not new to flashing actually, i just really need a fast device, maybe google map and some other little programs, pimbackup, etc.
Recently my HD has developed an annoying little fault. I'v done a search and a few people had this fault but there were no real replys.
After i power on my HD or do a soft reset, within 15 minutes without fail, services.exe will crash. No matter what i do with the phone, even if i switch it on and let it idle.
I'v removed just about every program on the phone and been through HD tweak and no joy...
The crash doesn't seem to affect how the phone runs, i just wanted to see if there was a known solution i'd missed or at least know if i should be worrying about this process crash if it performs a useful function to the phone.
Many thanks guys!
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
tkolev said:
Have you tried hardresetting your phone? To me it seems that you have installed something that runs as a service and that software crashes. Also you may try to remember when the crashes began and uninstall anything that could be responsible for them.
Click to expand...
Click to collapse
I wanted to try to avoid hard resetting. I have un-installed just about every program on there, certainly anything that could cause this that i can think of.
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in connection to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
[email protected] said:
I have the same problem on my Orange HTC Touch HD from day one (11/05/09) and so fair been unable to find any info on it in conuction to Windows Mobile platform. I am already on my second phone, sim card and I only had the contract two weeks. The phone will not run Orange maps as it refuses to complete install on the 1st start. Wish i never got it now to be honest, but what phone to have instead as I hate the iPhone
Click to expand...
Click to collapse
From browsing on here there are a few people with this issue with services.exe so we are not alone.
I've just done about 4 hard resets trying differeny suggestions from previous threads and nothing worked. Really annoying as surely since im using stock ROM and even after a hard reset it's doing it, it has to mean there is a glitch with the core software.
As for orange maps... my HD from Orange didn't come with any mapping software i i just downloaded a googlemaps cab.
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some trialware software/extension which is expiring of it's free trial and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Freypal said:
Ok i just did a hard reset, within 5 minutes of the phone being on services.exe crashed again. This is without the storage card in as well...
Click to expand...
Click to collapse
crajee said:
Are U on an orange ROM??
If so try setting date and time to a month earlier after hard reset at setup - just for testing for a day.. Mostly they (orange) have used some software/extension which is expiring and sending the device to Reset. I know some one who flashed a custom ROM later due to this..
Click to expand...
Click to collapse
Mmm interesting, I am on a stock 1.19.61.1 WWE (11/25/08) Orange ROM yes. If this is true then i guess it gives me a good excuse to flash a cooked ROM. Been toying with the idea...
I take it after your mate flashed a new ROM the problem disappeared?
Yes, but he was not tied to Orange network..
Some ppl have reported connectivity probs with orange with custom ROM and some have not. Your mileage might vary.
If doesn't work you can always go back to Stock Orange ROM.
BTW I heard this is one of the s'kiest ROM
If you want Orange Maps you can have it free for normal version, just make sure you have a data package and just text:
Orange Maps to 247
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
tkolev said:
I am also with Orange device but it is unlocked. However I flashed the ROM on the first day because it is my second HD after an unfortunate incident involving a set of keys thrown at me in the dark an my first HD in my hand... my point is - you should definitely try a new ROM, however I suggest using USPL and flashing an older cooked ROM (not 1.56 based), so you don't have to update the SPL and make reverting back to stock much easier, should you decide to make use of the warranty, because many people here are complaining about HTC returning their devices because of 'illegal firmware'.
Click to expand...
Click to collapse
As long as the returning isn't involved with lack of screen or input to the screen (touch pad not working) then you are alright? My personal dread would be flashing the phone have it working great for months then something goes wrong only to find out you cannot revert it then you have no come back at all.
Well - with your screen not working you can still flash a new ROM if you know the procedure. There is no touch input involved in the procedure, so you should be fine with it and you can alway claim that you had to hard reset (the phone after flashing will appear like after hard reset - time/date not set etc.) before returning for repair because of the corporate information stored in it.
Still everyone should be aware that flashing the ROM and/or SPL can void the warranty and decide for themselves.
So what is the deal with returns?
I have Orange care insurance on my contract and in the past with other handsets if i've had a problem i've just sent it off and had a new handset the following day by courrier.
If i was to flash a cooked rom and then have the screen smashed. It would be a replacement under insurance, not warranty so i would still be sent a replacement handset and i guess that would be the end of it ?
Hi all,
I've done a big loop and have purchased another HD2 after flogging one about 8 months ago (that one was a virgin unbranded one i think) that was very stable with mimimal lock up's/crashes.
My current one is a T-Mobile branded phone and just feels like a completely buggy. So far i am having issues with:
1. The phone resetting itself after a minute of browing the internet using the stock browser (opera i think)
2. The screen freezing and dimming - the only way to get rid of it is to pull the battery out.
3. Currently the phone is turned off (from pulling the battery out) and i can't even get it back on again!
I really like the phone when i had it on Virgin and i want to like it again but this particular HD2 is just crazy. I was thinking of flashing to the generic HTC WWE ROM but i'm wondering if its a hardware issue.
Any help would bemuch appreciated
Which version T-mobile rom are you on. I upgraded to the 1.72 and have none of those problems if its take it back.
Sounds like it could be either or when it comes to hardware or software here or a mix of both which is fun.
My T-Mobile UK HD2 didn't last more than 5 weeks with me... dropped the phone when pulling it out of my pocket, causing it to land on the only gritted part of the entire town I live in
I occasionally have issue 3) as you mention with my generic, unbranded HD2 which the insurance sent me and if I remember rightly, it happened with the T-Mobile one also. I just take the battery out, rub/poke the contacts on the battery and inside the phone, pop the battery back in and it fires up after what seems like a slightly longer delay before the 'buzz'.
I would either check for the latest T-Mobile UK ROM or pick up a generic WWE latest ROM to see whether the issue is hardware or software. In all honesty, getting rid of all of that T-Mobile branding and bloatware is not a bad idea anyway.