Please help - O2 XDA EXEC - JASJAR, XDA Exec, MDA Pro General

Help me please!! The 'Phone Pad' input method will not work for my xda exec. When selecting it, it stays on keyboard method (or reverts to it if it was on, say, transcriber or block recognizer mothod) Does anyone else have the same problem? My hunch is that it's a bug which will affect some but not all, depending on the ROM version you are running. Could anyone who owns one do a quick test and let me know. I tried both soft and hard reset, no solution with either. Thanks.

Just tried it...wouldn't change to phonepad as well. But after a soft reset, it worked.

its a bug,
workaround , if all else fails soft reset.
change to portrait.
select a different keyboard option not phone one. exit app. goto app and now try - it works 6/10.

I have the same problem...
Don't want to go off on a rant here, but I have pretty strong feelings about a device that gets released with such an obvious bug with such a key piece of functionality. I'm pretty sure it's a memory issue - with a fresh personal install (i.e. with O2 active running - O2's recommended install), the phonepad works until I soft-reset the device ONCE. Then it fails to open and I can't get the work-around to work. I can reproduce this again and again.
Are there others, or is it just me who gets offended when I get charged money for something that is so obviously broken?

@daveb1976, I'm with you on this. I suspect I paid even more as I have a JJ and they are more expensive than the O2 Execs. Having used Nokia, SE and Palm devices I've got a good idea of what one should expect of new devices and I have to say the JJ reminds of the SE P800 - this was an innovative and high profile product three years ago but it was not complete in many areas (but most s/w issues were fixed after about 6 months)

Yup. I appreciate that it's a new device, and I do expect that there will be kinks. But one of 5 input methods simply not working is not a "kink". Besides, unless I'm wrong this is part of WM2005 which is version FIVE of the OS. Oh well, I bought one, so I guess I'm as guilty as the next guy when it comes to putting up with MS's rediculously low quality standards.

The workaround worked once but now I can't get it to work again. I've also noticed another strange bug. Try this....When downloading a couple of new today page themes (from the microsoft pocket pc site) and copying them into my windows folder, I was pleased to see they were available when I went to settings/today menu. However, choose any of them and the things slows up ridiculously, fails to display any contacts at all and won't select task manager (I was going there to try and shut some things down because of the speed problem).
Only a soft reset will bring things back to normal. I agree with the posts by daveb and jah, it's not acceptable to charge top notch prices for new contracts and upgrades (I was the latter incidentally, at a cool £229.99 to upgrade)
Anyway, I'm not prepared to live with it for that price so I'm calling them now. I'm on 8 days since I received it but the 14 day thing is irrelevant if the goods aren't working right? What do you guys think?
I'm looking for a hefty credit to my account to offset the upgrade price or a different handset and my 229.99 back. It's a shame as I love the 3G and wireless capabilities but it may be a case of releasing it a few months too soon, for O2 at least. They have probably been concentrating their efforts on yesterdays takeover!
Anyway, I'll post back with my result.

I got the same problem,
Beside, I can't change today backgronf theme in this Exec.

Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?

Any new upgrade for O2 Exec ?
Somebody said that "Phonepad" problem for O2 Exec is a bug and a new version will be out soon and the problem should be gone.
Anybody get the upgrade yet ?

Related

XDAII Critical Crash

I have been using the new XDAII for about three weeks or so and already I have experienced over 6 times critical crashes that caused the device to not even be able to restart after reseting. Even more troubling is that even when pressing the on/off button and hard reseting, the problem still cannot be solved. The only way I got around it is by actually removing the battery and letting it sit for a few minutes, put in the battery and then performing the hard reset. Of course, then I lose all data that was previously on the device. Right now, what I do is use the xBackup program to back everything to SD card and just wait for the device to crash. Then ultimately recovering. I can get around, but this is really quite annoying.
I have written to O2 about it and they said something about a radio version 10513A0, and that if this is the version (and it is), then I need to either register (which I did and wait for some upgrade), or send it in to O2 collection point for repairs. I really don't want to send it in because then I would have nothing to use (since its both phone and PDA). I just don't see why O2 could not just simply fork over the upgrade software. Also, I have experienced twice that the device would suddenly no longer be recognized by Activesync (newest version). It would automatically connect as GUEST and nothing could be done about it. No shuting down Activesync and restarting, or rebooting computer or/and xdaII, or even removing and reinstalling Activesync could solve the problem. Again, the only solution I have is to perform the infamous full reset, wipe out the whole xdaII and then everything works again.
Anyway, all of this is really killing me here, just wondering if anyone has experienced this kind of situation and maybe have some advise.
By the way, the Bluespoon Digital seems to work fine with the XDAII although sometimes it does crash and a pairing must be done again, but definitely not like the Jabra 200 problem.
I had the same sort of problems with my first XDA-2 and as time pasee the problems got worse, So i returned it to o2 and got another one, same software and hardware versions, but this time with no real problems
John
XDA II Critical Crash
I have had the exact same problems as you experienced and was about to throw that gadget out the window... but then
Following advice received from an XDA II owner I tried the following:
I hit soft reset each time upon seeing the red text in the lower right corner 5 consecutive times. Then I waited and my XDA II came back to life effectively performing a soft reset rather than having to do a hard reset. Fascinating, let's see whether you have as much success !!!!
Thanks for the tip... I'll try it next time it happens again! However, I'm still wondering about the ROM v 1.06 and that Radio software upgrade. Thanks!
I'm also finding the XDAII needs a hard reset more often than the XDAI (although fewer soft resets). Had to do it twice last night, very annoying. Interesting tip about the soft reset at the boot screen, will give that a try next time.
O2 really should do something about it!
Ya, I totally agree. All this reseting and crashing and recovering is really not acceptable. The product features are definitely good and they did make some improvements, but this kind of quality is a definite downgrade. Even O2 admits that if your radio number is 10513A0 then you should send it in to a collection point for a software upgrade. They also insisted on registering which I did, but I just don't understand why they could not just simply post a downloadable software upgrade or ROM upgrade so that we don't have to be without a device. After all, we are talking about something that is both your PHONE and your PDA.
The ROM upgrade is definately necessary. I sent mine in and after that, no hangs whatsoever. No more hard/soft resets at all either. :lol:
if only it was so easy
I would have sent it in, but since I am traveling and don't live in HK, there is just no way to send it in. Besides, it takes about a week, which means nothing to use during the time. O2 really should be more considerate about this. If this was just a functionality upgrade or a boost in bells and whistles, waiting is reasonable. However, we are talking about crippling disfunctionality in a US$800+ device, they should atleast have the sense to post a fix to solve the problem. I heard something will be released in January, I wonder if this is confirmed. I am really sick of waiting. After all, MDA and T-Mobile supposedly already have something out. If they don't do something soon, I would really reconsider anything from O2 next time.
I have experient the same problem on my XDAII, and after 7 times hardreset during 14 days business trip in USA. I send it back to O2 and wait for the solution(already 1 week pass). And even a hardreset sometime could hardly be reached. You need to try 6-10 times. I think it should be a hardware problem because I acutrally upgrade my rom to a newer one(and not the english version), and after two days, I lost my phone function again. I have faced the same problem on my older PPC phone once(LENOVO ET180) and after I send it back to the vendor, they said the mainboard has failure, need to be replaced. After doing so, it works 6 months without a hardreset. I saw the same issue on PPCSG and PCCW.net, they all send their PDA+Phone back to the service. I think you better do it now as maybe there is no a ROM upgrade could solve the problem.
Goog luck. and if without those issues, it is really a perfect PDA+Phone. I love it. When I faced those ****, the only thing I could think is to buy another XDAII
I've the same problem
I've tried your tip to restart my Mda2 with XDA2 rom, and it works!!!!!!!!!!
Now I'm looking for a new Rom upgrade to change my radio version...
Still I think it's the solution and not to replace the radio hardware...
Cant Trust My XDA II
Well it's now Dec 2004 and I ALSO have the same problem.
I've only had my XDA II a couple of months and already I'm quickly loosing my patience with it!!
It crashes at least TWICE a week causing me major headaches.
If I was abroad and it did this I would be in severe trouble.
I brought this as a business tool and I'm afraid it is to unreliable to place
my trust in...
I have the latest ROM update installed
I can ill afford to send it in because it holds my customer base,
day to day stuff, Navigator and many other stuff I use on a daily basis.
"O2, what can you do for me?"
Topdog38uk, what software have you installed - especially any today plugins?
rgds,
Alex.
sigh... i haven't had such a problem since i bought it..... till i update the new rom from O2 uk site... now i feel like throwing to on the ground lolz. anyway i just installed WM2003 SE upgrade mysterman from the forum and 1 crash so far.... :roll:

XDA Exec.....just returned mine!

Hi everyone,
I received my new XDA Exec last Friday and today (Tuesday) I just returned it!
I'm not here to try to influence anybody, but if you haven't bought one yet, you might find this useful.
Then it's up to you.....
I owned 6 PDAs until now, from an old IPAQ with B&W screen to this great XDA Exec piece of kit.
This to me is simply a fantastic piece of hardware, but unfortunately it is severely let down by the software running on it and comiing with it.
Here is what I found in the last 4 days before I lost my patience:
PROS:
1) FAntastic screen, great resolution, brightness and clarity
2) Very good keyboard. It might be too small for touch-typing, but it's great if you don't have to write a book with your Exec. Most of the functions on the screen are replicated on buttons on the keyboard, so you can use the Exec without a stylo pretty easily.
3) USB charging. Nice after the previous XDAs to have one with a "normal" adaptor.
4) Nice new processor. I know many people on this forum had problem with the speed of their JasJar, but I found my Exec very speedy. I personally noticed an improvement from my XDA II.
I'm sure I could have other nice things to say about it, but here are the CONS:
1) It says everywhere about its 285gr weight, but I don't know if you really realize what you're getting yourself into. If you're used to bring your XDA into your bag or your backpack, then no problems. If you always found a place in your pocket for your XDA, then you better tighten your belt because this baby is a real brick!
2) The hardware is probably the best piece of kit I came across, but the software is the worst ensemble of problems I've ever dealt with.
Activesync 4.0 is a bag of .... Both my tomtom 5 software and a flight planning navigation softare that were working to perfection on my XDA II, are not working on the new EXEC.
I know somebody has been able to install the tomtom by transfering the .CAB files directly to the Exec, but I'm one of those "unlucky" (or too stupid) ones that couldn't install one of the 4 .CAB files and therefore....no tomtom 5 for me anymore.
The other piece of software is a VB written software, I installed the VBruntime and I was able to transfer the .CAB files individually. I managed to install the software, but it then started to play havoc with the Exec (the keyboard light would not come on anymore and even after few soft-reset and unistalling the application, I could only bring the system back to normal throught a hard-reset).
3) I also had the soft buttons disappear on me, and had to reset the machine before they reappeared. By the way, please note that the soft reset on my XDA Exec, takes approx 1 min to take place and restart the system. It's a lot longer than on my XDA II and if you think of how many times you'll need to restart it in its life (thanks Microsoft for its well known stabiltiy).
4) WM Player has problem with its full screen funcition. Even if you select the box, it won't play in full screen. If you like me, have plenty of movies converted in a 320x240 format and you'd like to use them in the new Exec, then forget the WMP because they'll only play in 320x240. WMP will not "stretch" them and they'll only look as big as a stamp.
You can easily download a free software (Core Pocket Media Player) which is a great piece of kit, but this brings me to my next point,
5) Storage memory in the new Exec is not "plentyful". The system should come with 128Mb, but around 80Mb are already taken by the pre-installed software. When you first start the machine, if you look and the memory settings, you'll only have around 40Mb available, 20 for Storage and 20 for programs.....and you cannot bias the size from one side to the other. In this new software, it's done automatically.
You can probably download software to correct or improve the one that the system is shipped with, but you'll soon find out that you'll run out of memory.
I installed on my new XDA:
The PDF viewer,
The VBruntime,
Microsoft Autoroute,
Core Pocket Media player,
and all I was left were 6 miserable Mb to play with.
I know somebody said that the system is designed for you to install the programs on SD cards, but I found this whole thing a bit ridicolous.
BTW, Microsoft Reader is NOT included in the system, so if you, like me, like to read books on the go, you'll have to download it separately and utilize even more memory
I'm sure I could go on for another few pages but I'll better stop.
I'm not trying to change anybody's mind, but I'm trying to make a simple point.
If you're an expert in PC and PDAs and if you're ready to "play" with your exec for hours on end to reach a "usable" machine, then enjoy it. It's really a great piece of hardware, with almost endless potential.
If you are an XDA (or probably any other PDA) user and you think that you can get the new Exec and transfer all of your programs on it and have it working in a heartbeat......think again.
I'm no pro, but I'm not a complete rockie.
I don't want to spend my next 3 months downloading ROM upgrades and hard-resetting this beast, just to get out of it what I already get out of my old XDA II.
My final thought is that if you haven't bought one yet, you might want to wait a litte bit more, until microsoft or somebody else, sorts out some of these problems.
I Hope somebody might find this useful.
ps My apologies for the grammar.....
Wow...
I am really confused on what to do...
I'm just confused!
trendystyle, don't you already have a JasJar!?
And mig31, returning "a fantastic piece of hardware" because it's not running some old (and therefore not fully compatible) software properly seems a bit hasty, doesn't it?
I love my Exec. I have no issues with memory, except it is misleading how they publish.
And software does need to be updated to WM5, so patience. The rom works well.
Its a PDA with a phone and thats the best way to look at it.
Well i recieved my exec this morning. First impressions are that its not that big. If your used to and xda then there isnt a great deal of difference. Its quite heavy but not massivly so.
The screen is fantastic, as is the keyboard. So far i am loving it!
The box that it comes in is wroth the money alone!
I'm returning mine too.
This was my first PPC after years with Palm and the Pam interface just seems to come across as cleaner and friendlier.
I've had AS 4.0 hose the wireless connection on my laptop and no one seems to be able to help.
Another thing that bothers me is the need to pay for 3rd party programs to do just about anything to make it more usable.
Even something as simple viewing the list of programs as a list instead of as large icons need a 3rd party program.
Want to close a program instead of just puting it in the background, get a 3rd party program to make the close button work like a close button.
Don't even get me started about Pocket IE.
I've had to hard reset it once and soft reset the device 4 times in 2 days, this was before loading anything new on it. Just while using it as normal right out of the box.
Finally, it's really slow.
I did not mind the size as I knew what I was getting into. I wanted the larger screen and keyboard. It actually felt just fine as a phone in my hand.
The phone seems to be designed with PPC afficionados in mind. For a regular user who does not have the time or inclination to play around with ROM upgrades, tweaks, 3rd party programs, etc. this doesn't seem to work. If you want to spend hours playing with it, this just might be for you.
I'm going back to my Treo 650 for now.
Hi,
i can´t really understand some of your cons.
> 2) The hardware is probably the best piece of kit I came across, but the
> software is the worst ensemble of problems I've ever dealt with.
> ActiveSync 4.0 is a bag of ....
Active Sync works perfectly for me, no problems at all.
> Both my tomtom 5 software and a flight planning navigation softare that
> were working to perfection on my XDA II, are not working on the new
> EXEC.
Both programs aren´t designed for use use with WM2k5, so what do you expect ? Instead of blaming the device, go and ask tomtom for an update.
> 3) [...] By the way, please note that the soft reset on my XDA Exec,
> takes approx 1 min to take place and restart the system.
Ok, it´s 35 seconds for me, sure, that´s not really fast, but i needed exactly one softreset in the last two weeks .. so i can live with that.
(i don´t count resets after installing ne software)
> 4) WM Player has problem with its full screen funcition. Even if you
> select the box, it won't play in full screen.
Yes, you are right ... the WM-Player is really bad, but just download the free betaplayer .. works very fine and this problem is solved - 2 minutes of work.
> 5) Storage memory in the new Exec is not "plentyful". [...]
> I installed on my new XDA:
> The PDF viewer, The VBruntime, Microsoft Autoroute, Core Pocket
> Media player, and all I was left were 6 miserable Mb to play with.
First of all, the pdf viewer is already installed in WM2k5, so no need to reinstall it (at least it was on my machine).
I have the following programs installed on my mda pro:
- Total Commander
- Chess
- Betaplayer
- Registry Editor
- i-Mate backgammon
- weather plugin
- grps monitor (from the t-mobile cd)
and i have 32 Megs storage mem free and 29 megs program mem free.
But .. hey, if you install a routing software like autoroute and don´t install it on the sd card .. your fault.
Sure, your conclusion is not so bad .. the mda pro is no device for bloody novices, but .. a minumum of knowledge and understanding is enough to use and configure it.
- Superbowl
Read your comments, its a shame.
I am a power user, and I have used the Treo. The only advantage the Treo has is its simplicity and size.
WM5 and the Exec are a complex beast. It can perform loads of tasks. There is no need to always close apps. I dont use any task manager as I do not see the need.
Standard MS apps can be closed with ctrl q on the SIP keyboard.
The device is new. You havent given it anytime to really understand it. It takes at least a week - a month to learn about it.
All of these 'issues' could have been identified before purchasing the Universal with just a tiny bit of research!
Again, it sounds like people are rushing out to spend their money on the latest greates device without the slightest idea of what they're getting themselves into. (I got a proper mauling for suggesting this a week or so ago in another thread, but I still firmly believe this to be the case)
I'd suggest a lot of people around here would be more comfortable with the far less threatening new P990. Looks like a decent 3G smartphone, and would be easier for a newbie. Perhaps get to grips with something like that before moving on to an XDA device when you've outgrown Symbian? (That route worked for me, anyway!)
If only I'm staying in UK.I don't mind buying a set from u guys . :wink:
Many thanks to mig31 for a useful guide to others thinking of buying this device. I do think though that as most of the Cons highlighted have been discussed at length in previous threads, maybe you should have held off a little longer before buying one.
As a first time poster, mig31 may have an excuse as indeed would any unfortunates who have walked into their local 02 shop and bought one on the recommendations of the sales teams. But surely, all regular readers of xda-developers forum should be well aware of the pros and cons of the device. I am also fairly sure that like me, most will be subscribed to many other sites as well.
I would therefore have to agree with sub69, (incidentally, I also agreed with your comments on the earlier thread but refrained from joining for fear of receiving similar irrational abuse). :roll:
Thinking of getting an Exec...
Greetings to all!
I'm new here, just recently registered. I've been doing some background research on the Exec and it seems reasonable. However, I am finding more mixed reviews about it.
I'm currently on the II and I am thoroughly enjoying it! Prior to switching to the II, I entrusted my mobile needs to my good 'ol 6210 and Vx which I do not miss at the very least. Those two served me well.
I am thinking of getting an Exec, do you guys/ gals think it would be a worthwhile investment? I use my II almost exclusively for work and I plan to do the same with the Exec if ever. I hardly get to use the camera and MP3 on my II, but I adore it for having access Word and Excel. The Exec currently isn't available in Manila, hence my search outside. Being behind the curve (in Manila) would guys/ gals know of any hitches that I might encounter by trying to operate my unit here in Manila (phone function)? Are there language settings to choose from on the Exec?
Lastly, by any of you might know of a user/reseller planning to dispose of their Execs?
Cheers!
gavinfabl said:
WM5 and the Exec are a complex beast. It can perform loads of tasks.
...
The device is new. You havent given it anytime to really understand it. It takes at least a week - a month to learn about it.
Click to expand...
Click to collapse
I agree with you. That's why I'm going to try it out for close to the full 14 day trial period. Then, if it's still not for me, it goes back.
sub69 said:
I'm just confused!
trendystyle, don't you already have a JasJar!?
And mig31, returning "a fantastic piece of hardware" because it's not running some old (and therefore not fully compatible) software properly seems a bit hasty, doesn't it?
Click to expand...
Click to collapse
Obviuosly I have it!
I am confused, cause I don't know what to do, and time is running out(1 month for refund...), should i keep it, hoping for a new update, or sending it back, and waiting for real and mature super device?^??
I've had AS 4.0 hose the wireless connection on my laptop and no one seems to be able to help.
Click to expand...
Click to collapse
Hmm while you don't specifically state the problem here I think I may have one possible solution...if my hunch is correct.
When you connect a WM5.0 device using ActiveSync 4 Windows creates a Network Port for it.
Now Windows uses a series of Metrics for all networked devices, whichever device has the lowest metric becomes the default. It is possible that Windows is assigning a lower metric to your XDA's network device then your Wireless network, hence it picks that as your default device screwing up your wireless connection.
For more detailed information on metrics see this article
http://www.microsoft.com/technet/community/columns/cableguy/cg0405.mspx
You can however over-ride the default behavior.
Go to Start>Control Panel>Network Connections
Right click your wireless network connection and choose properties. Select Internet Protocol (TCP/IP) from the list and then click the Properties button
From the properties window click the Advanced button
In the advanced settings window at the bottom there is a tickbox which says Automatic Metric. Untick this and assign it a number, say 20
Click ok and close all the windows till you get back to the Network Connections Window. Do the same for the network connection assigned to your XDA but assign it a HIGHER number then you did for the wireless connection.
Your wireless connection should now be the default!
If it doesn't work then you can just simply put things back as they were and everything will be ok
trendystyle said:
Obviuosly I have it!
I am confused, cause I don't know what to do, and time is running out(1 month for refund...), should i keep it, hoping for a new update, or sending it back, and waiting for real and mature super device?^??
Click to expand...
Click to collapse
Ohhhhhhhh, I see!
Well, if you return it for a refund you can always pick up a subsidised Exec or Pro later on for much less money, or you could stick with the JasJar and update as you go along.
Either way, you'll be waiting for a more mature device, just a matter of whether you want a less mature device while you wait, or no device at all?
mjames_84 said:
I've had AS 4.0 hose the wireless connection on my laptop and no one seems to be able to help.
Click to expand...
Click to collapse
Hmm while you don't specifically state the problem here I think I may have one possible solution...if my hunch is correct.
......
If it doesn't work then you can just simply put things back as they were and everything will be ok
Click to expand...
Click to collapse
Thanks for the input.
Here's a more detailed description of the problem:
http://forum.xda-developers.com/viewtopic.php?p=168289#168289
See my followup post in that thread for more info as well.
sub69 said:
trendystyle said:
Obviuosly I have it!
I am confused, cause I don't know what to do, and time is running out(1 month for refund...), should i keep it, hoping for a new update, or sending it back, and waiting for real and mature super device?^??
Click to expand...
Click to collapse
Ohhhhhhhh, I see!
Well, if you return it for a refund you can always pick up a subsidised Exec or Pro later on for much less money, or you could stick with the JasJar and update as you go along.
Either way, you'll be waiting for a more mature device, just a matter of whether you want a less mature device while you wait, or no device at all?
Click to expand...
Click to collapse
Well, as you might know, as you purchase a new device, there are always bacos, problem, or maybe bad firmware:
I prefer maybe to see, if in the next 4/6 month they will come out, with an improved Jasjar(at SW or HW level), maybe at a fair price, not at thieves price, that will allow me to do all the things I was doing normally with much cheaper and obsolete devices (like installing 3rd party applications, games, etc.), without rebooting every 20 minutes
I understand the post on the Treo 650, is by far much better delivering its mission, it goes smooth, never reboot, and cost the half!
trendystyle said:
Well, as you might know, as you purchase a new device, there are always bacos, problem, or maybe bad firmware:
I prefer maybe to see, if in the next 4/6 month they will come out, with an improved Jasjar(at SW or HW level), maybe at a fair price, not at thieves price, that will allow me to do all the things I was doing normally with much cheaper and obsolete devices (like installing 3rd party applications, games, etc.), without rebooting every 20 minutes
I understand the post on the Treo 650, is by far much better delivering its mission, it goes smooth, never reboot, and cost the half!
Click to expand...
Click to collapse
I can see where this is going, so lets just agree to disagree now, shall we? :wink:
sub69 said:
trendystyle said:
Well, as you might know, as you purchase a new device, there are always bacos, problem, or maybe bad firmware:
I prefer maybe to see, if in the next 4/6 month they will come out, with an improved Jasjar(at SW or HW level), maybe at a fair price, not at thieves price, that will allow me to do all the things I was doing normally with much cheaper and obsolete devices (like installing 3rd party applications, games, etc.), without rebooting every 20 minutes
I understand the post on the Treo 650, is by far much better delivering its mission, it goes smooth, never reboot, and cost the half!
Click to expand...
Click to collapse
I can see where this is going, so lets just agree to disagree now, shall we? :wink:
Click to expand...
Click to collapse
Right!
It's a way of fact: TREO 650, at the moment works much better than the Jasjar: let's hope for the future!
1) Or I-mate solve a lot of problem
2) I will buy the new Treo 700, on Windows mobile 5.0

MDA Vario - Worst phone ever or just needs flashing??

Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks
Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit
Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week
That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!
hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.
_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening

Orange M3100 Problems

Hey All
I'm on my 5th phone from Orange. The latest one arrived today. I've had one with screen alignment problems and 3 that after a month or so making a piecing noise when the display is on. Off the 4 I've had previously only one of them seemed to be stable. All sorts of hangs with frequent software resets. Also it always seems to try and use a 3G connection when it has wireless. If you soft reset and try again it doesn't use the 3G and will use wireless. This is without installing any custom software but using a memory card. Had one that wouldn't always sync with XP and when I went to Vista refused to work. Just seems like hardware/software is poor quality
Driving me mad/nuts. Any suggestions. Orange has offered to swap to a different phone but I can't live without the functionality. I don’t hold much hope for my latest one either.
Anyone have any ideas when Orange is releasing new firmware?
HTC were due to distribute a new european ROM at the end of January, but not sign yet. This would then be customised by the network providers orange Tmobile etc.
You can always upgrade your ROM with the latest from HTC (1.35), which i have done on my M3100 with no ill effects. Since the upgrade it seems to run a bit quicker, plus you do not get all the orange branding on it. Have a look at the WIKI page for full instructions.
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
bobgfish said:
I've thought long and hard about doing that. However Orange has said if I did this and have another fault with a phone they won't replace it. I would have to claim under insurance. Bearing in mind I'm on my 5th phone I think this would be a problem. Most of the reasons why I've had my phone replaced are hardware issues (piercing noises with display on, no sync, screen alignment) Because I can't go back to an orange Rom I’d be a bit stuck. (How close is the Orange Romanian Rom to the UK Orange original Rom?)
Don’t get me wrong the software is buggy but I can live with it (just). I wondered if a Rom would also help with some of the hardware glitches to....
Click to expand...
Click to collapse
I'm like you. I daren't change the rom until there is an orange rom available to revert to.
Actually my device is stable and works well, but then I do a lot of housekeeping to avoid unecessarily stressing the device (including regular resets).
I too have an Orange UK M3100, in the first month I had 3 replacements: screen alignment x2, faulty camera. Since I got my 4th unit I have had no problems, I have a fair amount of software running on it, as the above post I regularly tidy it up but only reset it about 2-3 times per week. I understand how frustrating it is, I cursed my impatience for not waiting for the p990's release as I had a p900 and p910 but now I absolutely love the M3100 and am so glad I stuck with it, especially seeing all the problems my mates are having with their p990s.
For what it's worth, if Orange are prepared to replace it again without using your Orange Care insurance, I'd try again, cross your fingers and hope that you get a bug-free unit. Tell Orange you want a brand new replacement and not a refurb.
However, I doubt Orange will release a ROM update for some time, if at all.
i never ever have any problem on my m3100 from orange uk
using outlook msn skype and balaa balaa with my wilress internet
not even 1 fone
we got update from orange 2 fones
just now upgrading rom 1,23 to 1,24
br
@Usman GSMWORKSHOP 01618343351
I also belong a M3100. At first I lost plenty of my hair figuring how to get it working at least correctly. Now it is allmost perfect!
I tested plenty of roms; and at last my favorite is the Orange Romania; it is at least as fast as the SA 1.35 and seems more stable. Standby recovery with wifi is faster, bluetooth detection *seems* more stable, dialer skin match the vista theme, wifi *handshake* improved (I had to disable/enable the wifi more often with the SA rom to get it connected to my home network).
So, if I were you I would stick on the orange ROM. The only reason I changed my rom is that I really wanted an english one; localised versions get me sick.
What I did to get my phone working:
-Changed the default case (and its awfull magnet) to another one magnet free (it solved my "auto answer" issue)
-I managed to install only the software I need:
-SPB Pocketplus
-SPB GPS Mon
-MSN for WM2002-2003 (far faster/stable than the WM5 one!)
-TCPM
-HTC X-Button
@uhk: I would be very interested in your rom update; where can I find it? I found nothing on orange's site
do u have a link or smthng for the msn messenger?

WM5 vs. WM6 for 8525?

I read that there's lots of tweaks for WM5 for the 8525, but then I seen mention of a WM6 available, too. I presume it's a free upgrade on the AT&T website, or elsewhere online.
Now for the questions. Which OS works best for this device? Do the tweaks made for WM5 work with WM6 as well? Should I upgrade to WM6, or stay with WM5? For the GPS (maps), does it work with both or just one of the options?
Now for other (off-topic) experiences I have with my new [reconditioned] device.
a) After inserting my SIM card, about an half hour later, I attempted to call an 800 number (to activate a new bank debit card), which it didn't fully connect the call, although the call timer was running. It wouldn't let me end the attempted call, either, so I removed the battery and reinserted it.
b) Exploring the device further, I noticed that some menus didn't close when I tap the "red X" in the corner. I even tried to expand (pull out the keyboard on) the device, but it shows the "red X" of the location from portrait. as well as from the landscape! For example, it wouldn't close the "selecting which size to send photos" option screen. After waiting about a minute, I had to remove the battery to get rid of those screens, which is a major pain to keep removing the battery!
c) Later on, the last phone call that I made wouldn't hang up (end call) -- I even tapped 'End Call' about 5 times, not to mention pressed the red phone icon on the main navigation keys about 3 times. I haven't used the device since, except to place my old Samsung Sync's memory card with pictures, songs, and videos inside it.
The device seems very slow to close/end programs, and I've just received it yesterday! [I have not hacked, tweaked, or done anything else to it, either; I've only set the time, date, and owner's info.] Is this normal for the 8525? Would installing the WM5 tweaks [HTweakC 2.1b] -- or updating to WM6 -- increase the device's response time and overall performance? Or do I have a still faulty, reconditioned 8525?
Sorry for the long questions, I just wanted to give background into the device. Thanks in advance for all help in this matter!
You seem to be way behind as you use WM5. First thing you do after reading this: UPGRADE TO WM6.1
Most tweaks of WM5 will ofcourse work on WM6. WM6 is faster and much much better.
Do you know about soft-reset? No need to take out the battery! Just soft-reset.
And most of your problems of hang-ing can be solved by newer version of Windows Mobile! WM6.1
In case if your new to upgrading, you may read my small guide. If your completely new to Pocket PC, this might help you too. Also, consider using a free taskmanager such as wkTaskMan to close applications completely.
Regards,
Carty..
Carty, thanks for the quick reply!
As a brief background, for about the past 6 months, I was infatuated with the HTC Tilt [8925], because of the built-in GPS, Wi-Fi, 3-MP camera, & media player. Later, from reading other opinions on the 8525 on this board and discovering that it was compatible with GPS services, I decided to "sacrifice" the 3-MP camera, as the 8525 was about $100 cheaper on eBay.
I am pretty new to the Pocket PC, as my cellular device; I have used computers since 1996, though. That being said, it's not even been 24 hours since I've tinkered with the 8525 (as the eBay one never worked at all). I take it that the 8525 is an older device, as I've seen posts dating back to 2006. I just bought one on eBay 2 weeks ago, and had it replaced at an AT&T repair/replace shop yesterday.
I see the reset button on the bottom of the device; I just didn't know when to use it. I presumed it could only be used if the device wouldn't turn on at all. [As you can tell, I'm overly cautious with my new cellular equipment.] Also, I read about the "hard reset" -- holding down the 2 option buttons on the front and then the reset on the bottom of the device; however, I didn't know when to use the hard reset, either.
I will read your tutorials, then will install WM6 ASAP. Then, I will return with my findings. Wish me luck!!
Now I'm having issues with the update of WM6! The device stalls at 11%, then the software returns with the following:
"ERROR [262]: UPDATE ERROR
The ROM Update Utility has encountered communication errors during the update process. The program will guide you step-by-step to recover from the errors so you can continue with the update."
I tried the [Recovery] button 2 more times, following the screens to the letter, but with the same result . . . the software stalls at 11%.
Any ideas? This is very frustrating!!
Man, I finally got it to install WM6! I had to literally remove every single program that was running under my "name" with the XP-MC OS. I even had to "Ctrl+Alt+Delete" the Explorer program and then "open" it (via Task Manager) again! [I didn't restart Windows, though.]
So far, it's back to the align screen, so I'll hope all goes well from there! Be back with more later!
I've made one phone call so far, and it actually did the end call promptly! Thank goodness for small favors! I thought having to do the "flash" about 6 times would have fried the device!
Now that I have the WM6, how do I install the tweaks? Do I copy them to a memory card, to the cell ROM, or something else? I already downloaded "HTweakC 2.1b" but haven't done anything with it yet. What would be my next step to correctly hack the WM6 8525 that I have now? I am a novice at hacking, so talk in layman's terms and please bear with me!

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