Hello, I have had the focus for a week now, and I have found that the back button randomly stops working. like for instance, Im in the peoples hub and I press the back button, and it wont do anything, and so I try several times and nothing, so I end up having to press the home button, and then go back to what I was doing. Same thing happens in IE or in the photos hub, or just about anywhere.
Im thinking of swapping it out for a new unit....
Anybody else have this problem?
Thanks
Eleazar Bendixen said:
Anybody else have this problem?
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I have not experienced this.
I would try a hard reset first, because it's likely that's what Verizon will make you do anyway. And yeah, if that doesn't fix it, sounds like its messed up.
most likely you have a defective unit...I suggest you take it back in. My focus has not experienced those problems at all.
Related
Just got a s/h exec and I think it is faulty. Whats happens is it starts up ok and works for a while and then for no reason that I can think of it goes into a loop which stops it from working.
When I say a loop I'm not sure thats the right terminology but imagine if you tapped the start button and the start menu opens... and then imagine you tapped the tab button , the next item would highlight. If you tapped the tab button again the next item would highlight and so on. Well its as if the tab button is being hit over and over because all the items in the start menu will be highlighted one after the other over and over again.... it just goes round and round in a loop.
Its possible to escape from this and go to another screen but the same looping will go on in that screen too.
If you switch off and leave for a while and come back to it it works ok for a short time and thens starts the carry on again.
Sometimes if you just wait a while it stops, but will start doing it again even if you dont touch anything.
I've noticed one way to force it to stop is to slide the volume button... this seems to stop the loop and allows normal function for a while.... then the crazy looping starts again.
Has anyone seen this or know anything about it.
Nope sorry, maybe you can have it replaced where you bought it as from your post, you can recreate the problem easily.
Side Note : Have you tried Hard Resetting? Or installing another ROM?
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
weegee said:
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
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Click to collapse
Just download a new ROM form imate or something, unpack all the files in the ROM update to a directory, put the attached file in same directory.
Enter bootloader mode (Backlight + Power + Reset Hole) you will see SERAIL on the screen but not backlight so look hard.
Plug into PC, the SERIAL will change to USB
Run the attached file. You will see a photo of an S100 but continue anyway....
Hard reset when finished... DOne
ok have installed latest rom... but exec still doing loop loop
Just for arguments sake, can you try installing Imate's newest ROM?
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
weegee said:
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
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If you have tried different ROM flavors and still get the same problem, then it is definitely hardware related. Send your unit in and demand for a new one not a repair
Just been playing around with it again and notice that I can make the problem happen if i press any of the keys on the navigation pad except the top one.... and i can stop the loop by pressing the light button.
Weird or what.
My initial thought on this is maybe its got wet at some point
I have opened the xda up and stripped it down to all its parts. No sign of any dampness or dust dirt etc. Dont see anything missing or broken.
Put back together, but still doing this.
Driving me nuts.... its a great machine but is very tiresom to use with this going on.
Another think I notice about this machine, I have never used it as a phone, but I tried putting a sim card in and There is no sound through the earpiece. Only sound comes from the speakers when you set it to speaker phone.
I suggest just return it and have it replaced. It's probably a faulty button. Probably gets stuck whenever you press it.
Doesnt need a button to be pressed for it to start.. just starts by itself... and can stop by itself too.
Sometimes it can for ages without doing it, other times it does it all the time.
Cant figure if its hardware or software problem
GHOST-IN-THE-MACHINE
Yea... maybe I should get a priest !
I had this problem when i first got mine, if you move the sound slider down, then up, it seems to stop doing it for a while, and it hasn't happened in the last couple of weeks atall, maybe its because its new, and just needs to settle in?
Jay
Well at least I'm not the only one to have it.
My sound slider does stop it happening but only for a while and then it starts up again.
The machine is perfect in every other way, its just an annoyance I could do without.
I've tried everything, even stripped it down and left parts out, like buttons, to see if they are the source, but no difference.
I have the same problem!!!!!!!!!
Someone help please!!!!!!!!!!!!!!!!!!!!!!!
I have same problem. I send to service but until today they can't repair that problem.
I just got my advantage a couple of days ago. i haven't had much time to use it yet, because of work. i haven't installed any sofware. Sometimes my device simpy won't wake-up. After soft feset, the only thing i did was connect a bluetooth headset, which worked fine. I turned off the screen, and when i came back to my device, about two hours later, it would not wake-up. I had to soft reset. This has happened a few times. Also, its very slow with entering text (When i finished typing the word 'text', 'soft reset' was just being entered on the screen.) It would be worse, but i stop to let it catch up, and check for typos.
It is really annoying to buy a new device and have to put up with this crap. Any help is appreciated.
If it were me, I would try a 'Hard Reset' and if that did not clear up the problem, call HTC for a warranty replacement. Hard Reset is hold the volume slider down while clicking the reset button on back of the device.
Brad Miter
I'm not having the issues with it not waking up, but recently I've had the issues with randomly occuring extreme slowdown, similar slow text entry, quick battery run down and insanely slow screen redrawing and general responsiveness to hardware of screen based input. I've tried soft resets, hard resets, trying to isolate software that might be causing it. So far it seems that the Illiumsoft Newsbreak feed reader I had been using for months without issue might be related to the problem, but I'm wondering if the problem isn't software specific but actually just related to data downloading activity. Thus far, I'm a couple days in without Newsbreak and no occurances of the problem...
Have you tried tapping the button on the lower right side of the phone (power button) sometimes mine does the same thing, good luck...TJ
i am going to hard reset, but with no software installed i dont know that this will help. i am considering switching to the (whats it called, black touch) rom. i dont know f this will help my current issue, but it sure looks nice. on all of my previous devices, i've always used the factory rom, and i'm somewhat clueless and intimidated by the whole process. I just dont want to screw up my new device. if anyone can help with any of these issues, please do.
TrekkerJmm said:
Have you tried tapping the button on the lower right side of the phone (power button) sometimes mine does the same thing, good luck...TJ
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That's the problem, when i press the power button, nothing happens. I have to soft reset to get the device to come back on.
miterb said:
If it were me, I would try a 'Hard Reset' and if that did not clear up the problem, call HTC for a warranty replacement. Hard Reset is hold the volume slider down while clicking the reset button on back of the device.
Brad Miter
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Concerning the warranty replacement, i bought this from a guy on ebay. It was still in the sealed box with compusa sticker on it, but i'm not sure if the warranty is transferable. Maybe if i could get him to send his receipt I would covered at least from his date of purchase. Anyone know specifics about the manufacturers warranty?
weaselcossey said:
i've always used the factory rom,
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Well that's your first mistake...
Confucious said:
Well that's your first mistake...
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Perhaps you could help me fix that problem by telling me how to install the black touch rom without screwing it up.
I'm obviously no developer, nor expert in any type of computer skills. I come to this forum because I love the device, my issues are usually resolved after some discussion here, the people are mostly friendly, and i'm interested in making my device better. I just need some help to do so.
weaselcossey said:
That's the problem, when i press the power button, nothing happens. I have to soft reset to get the device to come back on.
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Click to collapse
If you press the power quickly and lightly it should come back to
standard Today screen versus pressing and holding which brings up
the power off "pop up",at least that how my 7501 responds.
You may want to try that hard reset then play with Start/Settings
/System/Power.
bigtsr said:
If you press the power quickly and lightly it should come back to
standard Today screen versus pressing and holding which brings up
the power off "pop up",at least that how my 7501 responds.
You may want to try that hard reset then play with Start/Settings
/System/Power.
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Click to collapse
i understand that the buttons respond differently depending on how you press them (press and release, press and hold, etc.) The problem is sometimes, usually when i'm working and away from my phone for awhile, the device simply won't wake-up (power button or any other button pressed in anyway does nothing.) after a soft reset eveything seems fine. this has probably happened 4-5 times in 3 days. After hard reset its only happened once.
Sometimes my device doesn't seem to respond when i plug in the charger, nothing lights up. I've also noticed everytime i check .the battery meter, its alway a denomination of 10 (10%, 20%, 30%). I was sure this was going to be a great device, but i'm beginning to have my doubts.
weaselcossey
I had experienced this before but it is so rare that it's hardly worth mentioning. Are you using WM5 or WM6?
It is normal that the battery strength shows in increment of 10%.
If hard reset does not solve the problem, I would try to re-flash the ROM and see if the problem goes away.
eaglesteve said:
weaselcossey
I had experienced this before but it is so rare that it's hardly worth mentioning. Are you using WM5 or WM6?
It is normal that the battery strength shows in increment of 10%.
If hard reset does not solve the problem, I would try to re-flash the ROM and see if the problem goes away.
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Click to collapse
i'm using wm6, i'm currently using the factory rom on my advantage x7501, but planning to upgrade this evening.
hey guys,
it started a few weeks ago and has starting happening more and more.
Every now and again when i go to wake my phone by pressing the power button nothing happens and I have to restart teh device. Somethimes after restarting the phone will go back to sleep and it happens again!!
Has anyone else got this problem??
Anyone got any ideas how i can fix it??
I've tried 3 different ROM's and always hard re-set after installing but I'm still getting this problem.
Please help!!!
Thanks in advance
My power button broke about four months ago, so now I have to resort to pulling the stylus out to turn the screen on. Might work as a quick fix for you until you figure it out.
Does anyone know if the on button is a known problem with the HD? Mines caput COMPLETELY now, I can get another one on insurance but this will be the second (headphone socket first time,) HD I've had in 12 months. OR... Anyone know if I can blag Orange into giving me a HD 2 or something more compatible with a mac? (Just inquiring, bought a mac after the HD ya see )
Same problem here, defect power button. I Switch on my device by pulling the stylus and switch it of by pressig the power button very hard (which still works most of the times). I will send it for warranty repair and report what happens.
hit007
I cant do anything with it, its just going nuts, volume goes up and down, dialer opens, start menu opens and closes....I cant do anything. I havent loaded any spls any cabs but the office2010 but thats it. help please?
I havent had any issues with the phone since day one (no lag or anything)
Can you get the tast manager open and see whats running?! you have restarted?! What are you doing when it begins to flip out. i bought a bootleg wall charger for my HD2 and it would do strange thing but only when I would plug it to charge but once I took it off the charger it was fine?! You might want to do a Factory Reset and re-install things one by one to see what it is that is causing your phone to wig out...
Yes, if there's no obvious connection between any action of yours (or a background app or anything) and this behavior, I would start with a Hard-reset like toreone suggested....if that doesn't clear it up, I'd get it replaced asap. It sounds to me like there's a short in the mobo somewhere that's causing phantom button presses to be registered.
ok
Yeah, I cant open the task manager cuz it closes instantly since the back button keeps activating. I have hard reseted but now my send,home, volume down, and menu button dont work I think Im gonna ask for a new one since this one is buggin out. thanks for your advice guys
Sounds like that is your best bet as the hardware buttons are seeming to be stuck.
Good luck
thread closed
I just got my phone back from Samsung and they replaced the board due to bad internal SD....now..this new phone is working great....BUT
The return button (right of main physical button) turns off and doesnt want to work.
It seems like it gets stuck as pressing the main home button will take a screen shot.
Is this a known issue?
It stops working...then a few min. later it works again for a bit. Rebooting doesnt help it. You just have to wait it out.
Any way to calibrate it?
Send it back to samsung?
My currently dead i9000M did this. Usually only when you pressed Home and Return really quickly.
rmanaudio said:
I just got my phone back from Samsung and they replaced the board due to bad internal SD....now..this new phone is working great....BUT
The return button (right of main physical button) turns off and doesnt want to work.
It seems like it gets stuck as pressing the main home button will take a screen shot.
Is this a known issue?
It stops working...then a few min. later it works again for a bit. Rebooting doesnt help it. You just have to wait it out.
Any way to calibrate it?
Send it back to samsung?
Click to expand...
Click to collapse
Same here.
I called Bell they gonna send me a new one ( for the second time... )
SoapShoeS said:
Same here.
I called Bell they gonna send me a new one ( for the second time... )
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Click to collapse
Really? WTF!
I thought it was just my phone...and this phone just came back from repair!
I just called samsung and told them about the issue. They told me to call the repair shop in Montreal tomorrow and tell them about it as they need to close off my old ticket so a new ticket can be reopened.
WTF..they dont do extensive testing of the phone before shipping it out to customers!
I get the same as well. When running the authorized Bell/Samsung ROM's (JK3, JK4 and JL4) I see it quite often.
Now that I am using a custom ROM based on JPY, it occurs less frequently. I can't seem to duplicate the steps it takes for the issue to arise.
As @rmanaudio mentioned, once this occurs and you press the "Home" button, a screenshot is taken.
I'd be interested to know if the new device that you receive has this issue fixed.
is this the problem that occurs for you in this thread?
http://forum.xda-developers.com/showthread.php?t=869492
if it is please refer to both of these quotes from the thread:
Solution:
BlackDino said:
Ok, goto your dialer and type the following:
*#*#2663#*#*
Then click Touch key FW update.
Let me know if this fixes the issue for you too,
I had the same issue and after doing this I haven't seen the problem in a number of days.
This may or may not work, I have found this menu on my own and don't know if it will solve anything
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On a non-i9000m rom:
Kewjoe said:
Had to flash JL2 back, redo this and get the proper firmware for the i9000m. My buttons are back
So to be clear, do not run this command from a non-i9000m ROM or you will lose your buttons!
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