HD2 is going nuts!!! help... - HD2 General

I cant do anything with it, its just going nuts, volume goes up and down, dialer opens, start menu opens and closes....I cant do anything. I havent loaded any spls any cabs but the office2010 but thats it. help please?
I havent had any issues with the phone since day one (no lag or anything)

Can you get the tast manager open and see whats running?! you have restarted?! What are you doing when it begins to flip out. i bought a bootleg wall charger for my HD2 and it would do strange thing but only when I would plug it to charge but once I took it off the charger it was fine?! You might want to do a Factory Reset and re-install things one by one to see what it is that is causing your phone to wig out...

Yes, if there's no obvious connection between any action of yours (or a background app or anything) and this behavior, I would start with a Hard-reset like toreone suggested....if that doesn't clear it up, I'd get it replaced asap. It sounds to me like there's a short in the mobo somewhere that's causing phantom button presses to be registered.

ok
Yeah, I cant open the task manager cuz it closes instantly since the back button keeps activating. I have hard reseted but now my send,home, volume down, and menu button dont work I think Im gonna ask for a new one since this one is buggin out. thanks for your advice guys

Sounds like that is your best bet as the hardware buttons are seeming to be stuck.
Good luck
thread closed

Related

exec goes into continuos loop thing

Just got a s/h exec and I think it is faulty. Whats happens is it starts up ok and works for a while and then for no reason that I can think of it goes into a loop which stops it from working.
When I say a loop I'm not sure thats the right terminology but imagine if you tapped the start button and the start menu opens... and then imagine you tapped the tab button , the next item would highlight. If you tapped the tab button again the next item would highlight and so on. Well its as if the tab button is being hit over and over because all the items in the start menu will be highlighted one after the other over and over again.... it just goes round and round in a loop.
Its possible to escape from this and go to another screen but the same looping will go on in that screen too.
If you switch off and leave for a while and come back to it it works ok for a short time and thens starts the carry on again.
Sometimes if you just wait a while it stops, but will start doing it again even if you dont touch anything.
I've noticed one way to force it to stop is to slide the volume button... this seems to stop the loop and allows normal function for a while.... then the crazy looping starts again.
Has anyone seen this or know anything about it.
Nope sorry, maybe you can have it replaced where you bought it as from your post, you can recreate the problem easily.
Side Note : Have you tried Hard Resetting? Or installing another ROM?
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
weegee said:
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
Click to expand...
Click to collapse
Just download a new ROM form imate or something, unpack all the files in the ROM update to a directory, put the attached file in same directory.
Enter bootloader mode (Backlight + Power + Reset Hole) you will see SERAIL on the screen but not backlight so look hard.
Plug into PC, the SERIAL will change to USB
Run the attached file. You will see a photo of an S100 but continue anyway....
Hard reset when finished... DOne
ok have installed latest rom... but exec still doing loop loop
Just for arguments sake, can you try installing Imate's newest ROM?
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
weegee said:
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
Click to expand...
Click to collapse
If you have tried different ROM flavors and still get the same problem, then it is definitely hardware related. Send your unit in and demand for a new one not a repair
Just been playing around with it again and notice that I can make the problem happen if i press any of the keys on the navigation pad except the top one.... and i can stop the loop by pressing the light button.
Weird or what.
My initial thought on this is maybe its got wet at some point
I have opened the xda up and stripped it down to all its parts. No sign of any dampness or dust dirt etc. Dont see anything missing or broken.
Put back together, but still doing this.
Driving me nuts.... its a great machine but is very tiresom to use with this going on.
Another think I notice about this machine, I have never used it as a phone, but I tried putting a sim card in and There is no sound through the earpiece. Only sound comes from the speakers when you set it to speaker phone.
I suggest just return it and have it replaced. It's probably a faulty button. Probably gets stuck whenever you press it.
Doesnt need a button to be pressed for it to start.. just starts by itself... and can stop by itself too.
Sometimes it can for ages without doing it, other times it does it all the time.
Cant figure if its hardware or software problem
GHOST-IN-THE-MACHINE
Yea... maybe I should get a priest !
I had this problem when i first got mine, if you move the sound slider down, then up, it seems to stop doing it for a while, and it hasn't happened in the last couple of weeks atall, maybe its because its new, and just needs to settle in?
Jay
Well at least I'm not the only one to have it.
My sound slider does stop it happening but only for a while and then it starts up again.
The machine is perfect in every other way, its just an annoyance I could do without.
I've tried everything, even stripped it down and left parts out, like buttons, to see if they are the source, but no difference.
I have the same problem!!!!!!!!!
Someone help please!!!!!!!!!!!!!!!!!!!!!!!
I have same problem. I send to service but until today they can't repair that problem.

Device frozen... help?!

I am a bit of a newbie...
My device was working perfectly. THen I started up AIM this morning and it froze. I reset it, but now when it powers up, it is frozen, nothing works or happens. If I call the device the phone doesn't even ring. NO clue how to fix it and any info would be much appreciated.
Thats very strange. Try pulling out the battery and let it sit for about a minute or 2. If that doesnt work, then try to return it for a new one. If you somehow get into the start menu, go to settings and then the system tab. Click on "Clear Storage" witch will reset the device back to the way it was when you first took it out of the box. Yes, you will loose all info stored in the PDA but its better than not being able to use it at all. But this does tend to fix 80% of problems.
I had a similar problem today... I installed netframework and after that it stop responding.... the only working thing is the power button and when I press it the only thing I can do with the stylus is select yes or not... other then that wherever I type it does nothing!!! have you solve it?
Read this man... http://forum.xda-developers.com/showthread.php?p=1026999&posted=1#post1026999

NEED HELP MDA GOING CRAZY(willing to pay)

My MDA IS GOING CRAZY!! Every time I press the power button to take the phone off of the standby mode the phone seems to randomly just open up contacts and then try to delete one of the ones that are first on the list. Also the two soft buttons aren't working. the keyboard, some of the letters aren't working either, and every time i press the left softkey on the keyboard the menu on the right always opens up when I am on the internet. For some reason it just started acting like that when I increased the size of the cache. This one time all the keys worked for like 5 minutes the other day, then they went back to not working. I already did a virus scan and nothing came up, so yea. I am willing to pay if needed to the person through paypal, whoever helps me fix up my mda. NEED HELP!!!!
Have you tried updating to a newer firmware?
Are there any magnets in the immediate vicinity of the MDA?
I know it sounds crazy but even the magnet on the included t-mobile case can do things like switch the screen to landscape or bring up the calender.
It's just a thought and a possibility.
nope no magnets, and the rom is the 2.6 one, the newest rom, dunno what wrong with the phone, im willing to pay to fix it up. whoever helps me fix it up, i will pay them.
if i were you, (thankfully i'm not because i have had enough problems with my XDA!! lol) i'd do a hard reset, but i'll assume you can't do that because of the mind of its own issue, so power down the phone, and leave it on charge so there's atleast 50% battery in the phone. meanwhile, goto the t-mobile website and get the latest rom (or re downlownload the rom that's already installed...2.6 i think u said?) and try to upgrade using bootloader. todo this, hold the camera and the power buttons until a funny screen comes up, run the update utility, and then plug in the phone to the firewire cable (then onto the usb) on the first screen of the program (if that makes sense). then run the update utility and that should work.
there's no reason why it shouldn't. i had a similar problem with a se w800i about a year ago, and it turned out a button was stuck down, so check that.
i hope you get it sorted, as i kno how frustrating these phones can be.
thepolice
thizzmaster said:
My MDA IS GOING CRAZY!! Every time I press the power button to take the phone off of the standby mode the phone seems to randomly just open up contacts and then try to delete one of the ones that are first on the list. Also the two soft buttons aren't working. the keyboard, some of the letters aren't working either, and every time i press the left softkey on the keyboard the menu on the right always opens up when I am on the internet. For some reason it just started acting like that when I increased the size of the cache. This one time all the keys worked for like 5 minutes the other day, then they went back to not working. I already did a virus scan and nothing came up, so yea. I am willing to pay if needed to the person through paypal, whoever helps me fix up my mda. NEED HELP!!!!
Click to expand...
Click to collapse
Ok, you need to give more info. What IPL/SPL, Radio, version, etc. etc. What other steps did you follow? Downgrade to 1.08 unlock? CID unlock? Upgrade to 2.26? Then flash whatever ROM you are using...and which ROM is it? What other apps have you loaded? How old is the phone? Who is your service provider? What is your bank account number? (ok maybe we don't need that one haha) What SD card are you using? Have you dropped the phone?
--M
uuh, i haven't dropped the phone at all. Its unlocked, and I changed the network settings so that I get unlimited internet and other data transfers for free. I have Tmobile prepaid. Other than that I am going to try to hardware reset it, tried it already, it didn't work. So, I will try to update the rom, the phone is unlocked, so if I update the rom hopefully it wont become locked again.
It won't become locked again, it sounds like a hardware problem it is most likely a button or key on the keyboard is getting stuck and/or shorting every so often causing this behaviour.
Have you recently loaded any apps? Maybe changed the key settings? Deleted a file by mistake?
How large did you make the cache? What program did you use to change the cache? Did you change anything else besides the cache?
uuh i made the cache to 4 MB and I did change the settings for the IE but I changed them back, I used Resco Registry Editor, also I went to this website to find the registry tweaks http://www.pocketpctweaks.com/pocketpc_tweaks/
Then I went to the 2 performace tweaks:
http://www.pocketpctweaks.com/pocketpc_tweaks/speed_up_your_pocketpc
http://www.pocketpctweaks.com/pocketpc_tweaks/increase_performance_speed
I also did this one on the IE using Resco Registry Editor:
http://www.pocketpctweaks.com/pocketpc_tweaks/change_pocket_internet_explorer_6
Other than that I haven't done any other ones, I tried overclocking by using a software called Omap Clock, but that software sucked, it would be overclocked for a while, and it would return back to the default speed whenever I would press the power button to put it on standby.
if i were you..
if you are willing to pay for those who ever fix you phone, i'd rather pay my nearest service center to fix my device.

Argh! The screen is no longer responsive. What to do?

Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.

Strange Touchscreen NAND Issues

ok, I have a strange issue that I can not seem to find the answer to. Whenever my phone locks after not being used etc. When I wake it up, the touchscreen will not let me unlock. It takes me close to 50 attempts to do so. However once I actually am successful in getting it unlocked. The touchscreen works flawlessly. I have tried several different builds, all of them I have the same issue. I have done Task29 and started fresh on that front each time. I tried a couple different radios. Any suggestions?
**** man i got the same problem! i tried hard reset, rom updates, other buils but it wont go away!
plz someone help us!
Hi,I'm using BOYPPC-SHIFTPDA GINGER 2.3.3 RAM_V5 works great so far the best that I tried.After u flash android it's recommended to wait few mins until it loads everything then do a shut down - not a restart.then again u wait few mins and u do a second shut down. after that the os should work fine ,at least for me works great. if that doesn't help ,try to reinstall everything from the start..hspl radio etc.
You could just turn off the lockscreen? Get 'NoLock' from the market. That should do the business if you want.
I've got the same problem since 5 days, It started when I started using WIFI and turning off my 3G ..
you have the same problem my hd2 has....it is a hardware issue. the screen becomes unresponsive. if you still have warranty send it in for a repair. if not... repair it yourself. it's not that hard. the screen wire is probably just loose.
follow this video to take apart your hd2.
http://www.youtube.com/watch?v=cL-jnUKufC4
Sounds like a similar problem that I'm experiencing. If I wake the lockscreen with the send key instead, it works. When I boot I get exactly one shot with the end key then it locks up again. I'm able to use it with the send key, but concerned it might get worse. If anyone finds the solution please post.
I actually for the first time had this, and I know this is going to get flamed but its not the Screen thats the problem. And I think (BIG IF) that the dreaded unresponsive screen issue that we keep reading about Majority of them I think is not the screen.
I have 2 HD2s and both have worked flawlessly without any problems, but today I was playing with my test phone that doesnt get used that much and I noticed after installing a new rom that my screen after I played with it for a bit went black (sleep) and when I woke it up it wouldnt respond, first thing that crossed my mind is I just lost my digitizier, and started wondering okay why, I went as far to re-flash WinMo stock HD2 rom, same issue, so I decided its time to find out exactly whats causing this, and I found it. I wasnt going to make a post again cause I figured people would be "Not another thread about this" but I know whats causing the screen issue, at least this is my suspicision and I have temporarily fixed mine.
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button

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