Just got a s/h exec and I think it is faulty. Whats happens is it starts up ok and works for a while and then for no reason that I can think of it goes into a loop which stops it from working.
When I say a loop I'm not sure thats the right terminology but imagine if you tapped the start button and the start menu opens... and then imagine you tapped the tab button , the next item would highlight. If you tapped the tab button again the next item would highlight and so on. Well its as if the tab button is being hit over and over because all the items in the start menu will be highlighted one after the other over and over again.... it just goes round and round in a loop.
Its possible to escape from this and go to another screen but the same looping will go on in that screen too.
If you switch off and leave for a while and come back to it it works ok for a short time and thens starts the carry on again.
Sometimes if you just wait a while it stops, but will start doing it again even if you dont touch anything.
I've noticed one way to force it to stop is to slide the volume button... this seems to stop the loop and allows normal function for a while.... then the crazy looping starts again.
Has anyone seen this or know anything about it.
Nope sorry, maybe you can have it replaced where you bought it as from your post, you can recreate the problem easily.
Side Note : Have you tried Hard Resetting? Or installing another ROM?
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
weegee said:
I have tried hard resets and factory reset... problem remains.
Will try new ROM.... just trying to figure out how to do it !
Click to expand...
Click to collapse
Just download a new ROM form imate or something, unpack all the files in the ROM update to a directory, put the attached file in same directory.
Enter bootloader mode (Backlight + Power + Reset Hole) you will see SERAIL on the screen but not backlight so look hard.
Plug into PC, the SERIAL will change to USB
Run the attached file. You will see a photo of an S100 but continue anyway....
Hard reset when finished... DOne
ok have installed latest rom... but exec still doing loop loop
Just for arguments sake, can you try installing Imate's newest ROM?
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
weegee said:
yea thats the one i have just put on.
It seems to be doing the problem less than before. I notice that it does stop if i press the backlight key or move the sound slider.
I'm wondering if there is dust or dirt got in behind the buttons or something like that... although I would have thought other people would have come across this b4 if that was the problem. The machine is one of the first to come out, although I just got it a couple of days ago.
Click to expand...
Click to collapse
If you have tried different ROM flavors and still get the same problem, then it is definitely hardware related. Send your unit in and demand for a new one not a repair
Just been playing around with it again and notice that I can make the problem happen if i press any of the keys on the navigation pad except the top one.... and i can stop the loop by pressing the light button.
Weird or what.
My initial thought on this is maybe its got wet at some point
I have opened the xda up and stripped it down to all its parts. No sign of any dampness or dust dirt etc. Dont see anything missing or broken.
Put back together, but still doing this.
Driving me nuts.... its a great machine but is very tiresom to use with this going on.
Another think I notice about this machine, I have never used it as a phone, but I tried putting a sim card in and There is no sound through the earpiece. Only sound comes from the speakers when you set it to speaker phone.
I suggest just return it and have it replaced. It's probably a faulty button. Probably gets stuck whenever you press it.
Doesnt need a button to be pressed for it to start.. just starts by itself... and can stop by itself too.
Sometimes it can for ages without doing it, other times it does it all the time.
Cant figure if its hardware or software problem
GHOST-IN-THE-MACHINE
Yea... maybe I should get a priest !
I had this problem when i first got mine, if you move the sound slider down, then up, it seems to stop doing it for a while, and it hasn't happened in the last couple of weeks atall, maybe its because its new, and just needs to settle in?
Jay
Well at least I'm not the only one to have it.
My sound slider does stop it happening but only for a while and then it starts up again.
The machine is perfect in every other way, its just an annoyance I could do without.
I've tried everything, even stripped it down and left parts out, like buttons, to see if they are the source, but no difference.
I have the same problem!!!!!!!!!
Someone help please!!!!!!!!!!!!!!!!!!!!!!!
I have same problem. I send to service but until today they can't repair that problem.
Related
My Wizard is brand new first off and I haven't done anything to it but install the t-mobile cabs, a spb program, and a few other random things.
Problem (It just started doing this): I can align the screen and it will stay right and aligned for a few minutes but then when i write on it the alignment will eventually veer off on the right side just a little bit. When I pick it up at first normally it writes fine and then it starts acting crazy, sometimes it will write somewhere completely different than where the pen is on the screen, or when I go to press a button it will press the one under or over (mis-aligned). I can even write on the screen and the cursor will go completely crazy and all over the place when I'm trying to draw a straight line. I searched for firmware updates and topics on the issue and didn't find anything.
Any help is appreciated,
Thanks
I had a iPAQ that started doing this after a few weeks. I had to send it in for a replacement. Call T-Mobile about it.
My 8125 (wizard) does this every once in a while. If I let it sit for about a minute then it seems fine. I think it is pbar program that is doing it. Just haven't removed it yet to find out.
You might want to do a hard reset to bring it back to the way it was when you got it and use it for a few days to see if that does it.
Yeah I have actually read up on the topic now and it's a known issue.
It's mostly a hardware issue, so I've narrowed it down to the screen being a little bent. Just a tad.
When you take your finger and rub it over where it's bent or just across the screen in general sometimes it fixes this error. That's about the best fix i've found yet that actually works.
This is driving me nuts too
Hi!
I have a Cingular 8125. Bought it in Nov 2006.
I have been facing a problem with the alignment as well since the past week.
1) Whenever I try to tap the target, nothing happens. I have to do a soft reset to start using the phone again.
2) Have hard reset the phone twice in the past week, but the problem still persists.
3) If I am adding a new contact, wherever I press an alphabet, the 4th or 5th key to the left of what I press gets displayed.
If anyone can help, I would really appreciate it.
Thanks.
Fix Screen alignment
Hi,
It happens to my 8125 each time I turn it on. The only way that I could solve the problem is disassembling the unit and remove the front cover. Clean the borders of the touch screen and remove any particle. It solved the problem.
Hi everyone.
This just started 2 days ago. This never happened before
When i turn on my phone everything is ok the screen is fine, but hen once it loads up its starts to lag. memory on the phone is not an issue. the scroll on the left side doesnt allow me to scroll down or up , the wheel moves but the on the screen nothing moves. Now the worse part is the screen.
When i turn off my screen and then turn it back on.. the colours are all messed up. the screen is a pinkish blue coulour and almost unreadable. i tried a soft reset and the screen goes back to normal but once I turn off the screen and turn it back on , i get the same problem.. Now do you think a hard reset would fix the problem?
I had this start last weekend. I had the screen issues and the hardware buttons were very sporadic in function. Most of the time they just didn't work.
I flashed back from Black Satin to the T-Mobile rom and sent it off for repair. Should hear back next week as to the outcome.
Is your under warranty? Just send it away.
Only downside is I've only got a Blackberry Pearl as a backup at the moment.....
The above advice is good. Before going for warranty repair though you should do a hard reset to rule out a software issue.
Mike
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Cakez said:
No its not under warranty. I have no idea what rom is on it. I-MATE ROM is what shows up when it boots up. So it sounds like a hard reset will be the first choice. im not very familiar with these things so pardon if i sound a bit off. i wouldnt even know how to flash or anything like that.
Well i tried to hard reset and it it seems not to be letting me do that.
just hold the left and right soft key and press the reset button at the same time and wait for a prompt to pop up.. nothing it just soft resets.. now im getting a bit frustrated.
Click to expand...
Click to collapse
Well, I assume you have tried a few times. It's difficult sometimes to get them all simultaneously pressed. Incidentally, just in case there's any confusion - the soft keys are actually the hard keys with dashes on the D-Pad.
Another way is to go to Sart>Settings>System>clear storage icon.
Just bear in mind that if there is a major problem it may fail completely and you end up with even more of a problem than now - but I guess there is no choice really.
Mike
Thanks for reading.
I'm currently using WM6.1 on the phone, and loving everything about it.
Since day 1, I've used a phone lock code, along with PIN1 code.
When unlocking the phone for after say an hours inactivity, the keypad will show, then the screen will go blank only showing the top bar of the phone.
Any press of buttons and screen will just make a beeping sound, and so far nothing I've done will restore the keypad to unlock the phone.
Is there anything wrong with the ROM i have, and is there anyone who can suggest how to correct this?
Please remember, the top bar still shows, and a reset allows the phone to work as normal (once logging back into it of course).
Thank you,
Hi guys,
Sorry to bring this back up, but this problem is still going on.
Not sure how to resolve it, so hoping someone would know how to solve this.
Thanks,
Posted twice for some reason.
Maybe is a sw failure,(50%) try to reflash with this fw: RUU_Hermes_CINGULAR_WWE_3625023_6275_1540700_108_UOOS_SVN05_Ship.exe
if your hermes its from att/cingular. after flash open and close the tap of hermes, if the blank screen continues or return this, the failure is hw (the flex component broken,bus, pcb) in this case you need to buy the spare part or send to sat.
good luck
other possible solution
http://forum.xda-developers.com/showthread.php?t=321163
Hi there,
Its not white screening, or anything else, I think the next time it does this, I'm going to have to take a picture, to make sure it can be understood clearly.
Basically, when bringing the phone out of standby (from pressing off/on button) and attempting to enter my pin into the phone the phone will allow me usually to press at least one number of my pin, and then it'll black screen, where the start bar still displays, but no response.
The handset isn't problematic when being opened for use, or anything else, its just annoying to have to reset to load the phone back up again.
I hope this helps?
Further to the above, here is what i've been talking about...
Happened last night, typically as I was bored, and had to wait till morning to take the photo...
Still no movement on this post...
Would it be suggestable to upgrade the install of WM?
If it is, how easy (will read guides beforehand) is it to do (reasonably, hard etc).
Just this is now my only phone, so don't fancy my chances bricking it.
Thanks!
Sorry to be posting yet again, but this has now happened 3 times a in row since last night. I wouldn't mind knowing if a rom fix would sort this, and if so whats the best rom to go for...
Just keen to get this sorted now...
Thanks.
If it helps, I've nothing running when this happens. The exception of last night, where I was using Audio Manager when walking home, and had to soft reset once in the door.
Hi
I am almost certain you have a software fault here and need to reload a new ROM - take your pick - my preference is schnaps - it isnt that hard to do and should solve your problem
Just go to the Windows upgrading section on here and follow the process - you will be happy
John
Just as i said - Argh! The screen is no longer responsive. What to do? I can no longer slide the lock across the screen. i have tried to flash the ROM with the 1.66 official but i cannot because it tells me to unlock the phone. I cant! argh! I've pushed the little red button by the battery a couple of times as well as removed the battery. Any suggestions? The hard buttons allow me to answer a call but that's it. i recently turned on the lock for the phone (today in fact) but I've unlocked it several times since doing so before this happened.
Sounds familiar...
Sounds like it is the same problem I had, as well as a few others on this forum. Even after a hard reset, it still didn't work. According to other people here, the solution is to have the screen swopped out for a new one. I've actually just sent mine in today to get it sorted out.
Just curious - I've got a suspicion that environmental conditions may have a role to play in causing the failure. What is the weather in your area like?
Very nice here today. Sunny, mid 50s(f).
I bought this off of ebay. Do i just send it in to HTC?
Try a hard reset, and if it doesn't help then make sure you have an official ROM and send it to HTC.
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
I would really like to wipe it before i sent it in. i dont want all my info, etc going into someones hands i dont know. anyway to do that?
No, that's a soft reset. Hard reset is pressing the red button while holding both volume keys until you get the "Restore factory settings?" prompt (when the device is on), then following the onsceeen instructions. This is what you're looking for to erase everything, including any possible software bug that could have caused the issue.
If the touchscreen still doesn't work then, send it in.
lythe123 said:
a hard reset is the little red button next to the battery, correct? ive done that.
and i cant very well change the ROMs at this point now, can i?
Click to expand...
Click to collapse
No! A hard reset is:
- Turn phone off
- Press vol up and down at the same time and then press power button (hold vol)
- follow the instructions on the screen
Be aware, that all you data on the phone will get lost. I recommend taking out the SD for that as well. After that u r done. By what you say i assume, that you didnt flash a custom ROM yet, right ?
Thanks! that didnt work either though.
I just want my money back now honestly. This thing, as pretty as it is, is just too much trouble.
Sorry double post...
A faulty device can happen to anybody, just bad luck... can't count how many times it has happened to me as well in the past.
I heard that there is a batch of phones that have a faulty screen, other problems are that without pressing anything the phone still registers clicks, phone doesn't always detect the correct place of where you pressed and the screen not responding.
I have got this on my phone and have arranged a pick up from HTC to pick up my phone for repair, hopefully in a week or two it will come back with a brand new screen that works
Ive had it a couple of months now. Im not sure if i can deal with the lack of apps that my iPhone has, pandora and the like, and the fact that teh HD2 would every so often change time and even date and i cant get weather in places my iPhone can.
In short, i love the HD2 for its specs but i no longer trust it at all.
ok, I have a strange issue that I can not seem to find the answer to. Whenever my phone locks after not being used etc. When I wake it up, the touchscreen will not let me unlock. It takes me close to 50 attempts to do so. However once I actually am successful in getting it unlocked. The touchscreen works flawlessly. I have tried several different builds, all of them I have the same issue. I have done Task29 and started fresh on that front each time. I tried a couple different radios. Any suggestions?
**** man i got the same problem! i tried hard reset, rom updates, other buils but it wont go away!
plz someone help us!
Hi,I'm using BOYPPC-SHIFTPDA GINGER 2.3.3 RAM_V5 works great so far the best that I tried.After u flash android it's recommended to wait few mins until it loads everything then do a shut down - not a restart.then again u wait few mins and u do a second shut down. after that the os should work fine ,at least for me works great. if that doesn't help ,try to reinstall everything from the start..hspl radio etc.
You could just turn off the lockscreen? Get 'NoLock' from the market. That should do the business if you want.
I've got the same problem since 5 days, It started when I started using WIFI and turning off my 3G ..
you have the same problem my hd2 has....it is a hardware issue. the screen becomes unresponsive. if you still have warranty send it in for a repair. if not... repair it yourself. it's not that hard. the screen wire is probably just loose.
follow this video to take apart your hd2.
http://www.youtube.com/watch?v=cL-jnUKufC4
Sounds like a similar problem that I'm experiencing. If I wake the lockscreen with the send key instead, it works. When I boot I get exactly one shot with the end key then it locks up again. I'm able to use it with the send key, but concerned it might get worse. If anyone finds the solution please post.
I actually for the first time had this, and I know this is going to get flamed but its not the Screen thats the problem. And I think (BIG IF) that the dreaded unresponsive screen issue that we keep reading about Majority of them I think is not the screen.
I have 2 HD2s and both have worked flawlessly without any problems, but today I was playing with my test phone that doesnt get used that much and I noticed after installing a new rom that my screen after I played with it for a bit went black (sleep) and when I woke it up it wouldnt respond, first thing that crossed my mind is I just lost my digitizier, and started wondering okay why, I went as far to re-flash WinMo stock HD2 rom, same issue, so I decided its time to find out exactly whats causing this, and I found it. I wasnt going to make a post again cause I figured people would be "Not another thread about this" but I know whats causing the screen issue, at least this is my suspicision and I have temporarily fixed mine.
The problem is HARDWARE, The Culprit: THE END KEY (Red Button)! The Answer to "How or Why": The "End" key is used to turn the phone on and off or to put it in sleep mode, it is the most used key out of all 5 keys, it is used probably 7x more then all the rest, Its used for just about everything, now how does this cause the unresponsive screen? Easy, the phone lock or sleep is associated with this key, Its the only way to make the screen go off other then waiting for the time out period. Because by habit we mostly hit the end key to turn the screen off the phone automatically associates this with locking the phone, once that happens the screen becomes unresponsive because of several reasons: 1) The contact under the actual key has dirt which causes the button to stick in the down position, 2) the contact is bent which the "end" key is pressing down on the contact which is making contact with the board and causing it to be unresponsive, 3) The contact is worn. This is the reason why if you press the end key a few times (anywhere between 2-10) and then try the screen responds, this is cause your "unsticking" the key which then lets the screen respond.
Most of us when we hit the end key press to the far right to avoid hitting the back key (The button with the left arrow) which causes the end button to lean toward the right. But you can wake the phone up with the other 4 keys to the lock screen which will allow you to unlock the phone. As a temporary fix for myself, on my test phone I now make sure to press on the left side of the key to prevent this from happening, since its a test phone I'm not worried, but the real solution is to take the phone apart and clean the underside of the end button, and the actual contact with alcohol to remove the build up of dirt and whatever else. And also if the contact frame is bent to GENTLY bend the right side back up alittle to stop it from happening, or sending it to htc and letting them fix it.
We have to RE-TRAIN ourselves to start using the other keys to wake the phone up and not rely on the end key so much.
Hope this helps anyone finally why we have this problem. And if it works for you then hit the Thanks button