Database Users

Screen won't respond when trying to unlock

I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks

Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?

tony.wheeler said:
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
Click to expand...
Click to collapse
I just hit the reset button and it fixed it
Not the first time i've had to reset due to a strange lockup.
Might have to slap a new ROM on soon i think!
Seems to be struggling to get 3G reception (even in areas where my TyTn II was fine) grr!

ive had the phone for about 3 weeks, and used about 3 roms...
i experienced this probelem with the stock rom, and i still do sometiems with custom roms, but not as much as stock.
u should try a custom rom..helps alot.

I've posted about this problem before - it's possible your device is subject to heat problems. Mine did exactly the same thing when it got warm (either in the sun or while charging). Had to put it in the freezer a few times to get the touchscreen to respond again. And the phone worked as if nothing had happened.
Next time it happens, check the temperature of the back of the phone. If it's warm to hot - put it in a plastic bag and into the freezer for a minute or two to cool down, then try again.
I had your problem too many times even after trying cooked ROMs and upgrades/tweaks/hard resets so has gone back for replacement...

see this
http://forum.xda-developers.com/showthread.php?p=5256019#post5256019

HTC HD2 unlock not responding
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
If my experience can mke you feel better, in 1 month i had 3 times the same issue , and in one month i did 2 hard reset and 1 rom update.
And today i can not open my mail window, i can only look at the preview but no way by taping to open a ful window.
Also I notice is imposibel to send vcf contacts to other phones, grrrrrrrr HTC is really making me very mad

any permanent solution for this? it plagues quite a long time.

niulj said:
any permanent solution for this? it plagues quite a long time.
Click to expand...
Click to collapse
went through this for a week. flashed to 5 different ROMS all doing task 29 before I did so and used recommended radios for each build. also did MTTY.
nothing helped.
my only option was to send my phone in to Tmobile for a warranty replacement. so far my replacement is working fine on a cooked rom

[Q] End key and touch screen

I "recently" (i don't know if it is recently or not) found that when i press the end key to wake up the phone from sleep mode, the touch screen doesn't work; when i press other buttons to wake it up, the touch screen works.
i don't know if your guys have the same case, please confirm me.... thank you

I have the exact same problem as yours. a disaster that strikes when you enjoying new rom every day?
or perhaps we press end button too often while flashing?!
Going to send to repair within warranty period. but require a week! gonna miss my HD2 so much after that
P/S: go to this link for temporary fix for this problem..
http://forum.xda-developers.com/showthread.php?t=993787

I have the same problem, and it's the digitizer, you can send it in for repairs, or attempt to fix yourself. Oh and it starts with the red button not working and slowly progresses to nothing working

JeremyGuan said:
I have the exact same problem as yours. a disaster that strikes when you enjoying new rom every day?
or perhaps we press end button too often while flashing?!
Going to send to repair within warranty period. but require a week! gonna miss my HD2 so much after that
P/S: go to this link for temporary fix for this problem..
http://forum.xda-developers.com/showthread.php?t=993787
Click to expand...
Click to collapse
Thanks for your info. i think i need to take it to the service center as well.

Read this thread. It explains the issue in detail and also shows a possible fix if you want to try it.

Help! Touch buttons on Galaxy S4 are unresponsive!

Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.

I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.

ibex333 said:
Suddenly, the touch capacitive buttons "back", and "menu" became unresponsive. I have to press on them multiple times to get them to work. Sometimes I need to press around 10 times to get a response. Phone is in great condition. Wasn't dropped, no water, no issues whatsoever.
Any way to fix?
This "might" be a software issue too, because when I do finally get the buttons to respond, the phone reacts to several presses not just to one. Example: the back button will go back several screens when it finally responds.
Please note: Reboot does not help. Turning completely off and on, doesn't help either. Problem persists.
Click to expand...
Click to collapse
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.

DrXTC said:
Hey ibex333 I checked into your problem and I would advise going to a Best Buy Samsung Rep and ask them to reflash you firmware saying that your softkeys aren't working. If that doesn't work last chance is to call at&t and ask them to replace your phone saying hardware malfunction. Hope this helps.
Click to expand...
Click to collapse
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.

scott14719 said:
I would only do those things as a last result unless you are on MF3 (OP never said). If on MDB or MDL, try a factory reset first or try re-installing the stock MDL firmware through ODIN and then try a factory reset. If it's a hardware issue, the problem will persist and you might not have an option except warranty repair.
If you are already on MF3, then it is OK to try Best Buy or warranty fix / exchange to begin with.
Click to expand...
Click to collapse
If it's on MF3 lets suppose isn't rooted, a factory reset wouldn't help or what could happen ?

it's the display conector ...had the same problem ...it started with the display going almost black ...i deconcted the display, put it back then the display was going but the capacitive buttons not ...did the same for about 3 times and they get on ...i think some pins didn't made contact well

xBeerdroiDx said:
I have absolutely no idea if you are rooted or not, running a custom rom or on stock touchwiz. I've got nothing to go off of. If it's all stock, return it I guess.
Click to expand...
Click to collapse
Can't return it... it's on contract but provider won't/can't fix it. as stated just looking to see if a fix exists.

My soft buttons just suddenly stop working, can't seem to fix them.

What I have tried so far:
Restarting the phone.
Removing the battery.
clearing the cache.
factory resetting it.
using the *#2663# trick
(the phone's touch key FW is0x0e)
(the part's touch key FW is 0x00)
about to try:
flashing a fresh new base ROM.
I don't think this was a hardware problem because it just died when I was in the middle of using it. Any suggestions anyone?
Currently on an android 4.4.4

Anyone?

It sounds like you've tried everything that can be done software-wise. I think it's service centre time.

iridaki said:
It sounds like you've tried everything that can be done software-wise. I think it's service centre time.
Click to expand...
Click to collapse
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!

galaxynote2 said:
This.
If you already flashed a stock rom without getting them working, seems like a hardware problem for me. Flash a stock rom and take it to any Samsung Service Centre. Good luck with that!
Click to expand...
Click to collapse
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?

Insightguy said:
I kind of don't think it is, because I just managed to press the back button and both the back and the recent apps button lit up and worked for a whole 2 seconds. they were still lit even when they stopped working, until I placed the phone to sleep.
And flashing it does not work (although I have that DM-verify problem)
P.S. this phone might be partially rooted, any way to fix that?
Click to expand...
Click to collapse
The fact that they intermittently work doesn't mean there isn't a hardware issue.
You should flash a stock ROM which will remove root and send it back to service.

Time for some on-screen buttons! ?

XA2 won't wake from sleep

I just bought a used XA2 that appears to be in excellent condition. Problem is, whenever the screen sleeps either after timeout period or tapping the power button, nothing will get the screen to come on besides holding power and volume up buttons which reboots the phone. I have yet to set the phone up as I was checking out functions before I did all that. Bootloader is still unlocked. Did a factory reset several times and software repair with Sony Companion, nothing fixes it. The phone is still on. I get hepatic feedback when I press camera button for instance. But nothing wakes it. Power button functions normally as a power button. Used to be you could wake a phone by tapping the screen twice but there is no option for that on this phone. I've searched online with no luck, and I've found nothing on XDA. So just throwing it out there in hopes someone has some ideas. Last resort is I send the phone back, which is an option.

bobsright said:
I just bought a used XA2 that appears to be in excellent condition. Problem is, whenever the screen sleeps either after timeout period or tapping the power button, nothing will get the screen to come on besides holding power and volume up buttons which reboots the phone. I have yet to set the phone up as I was checking out functions before I did all that. Bootloader is still unlocked. Did a factory reset several times and software repair with Sony Companion, nothing fixes it. The phone is still on. I get hepatic feedback when I press camera button for instance. But nothing wakes it. Power button functions normally as a power button. Used to be you could wake a phone by tapping the screen twice but there is no option for that on this phone. I've searched online with no luck, and I've found nothing on XDA. So just throwing it out there in hopes someone has some ideas. Last resort is I send the phone back, which is an option.
Click to expand...
Click to collapse
1st of all i am really feeling disappointment that xda is no more like past days forum now, i remember few years back xda was the home of resolving issues, but now i am seeing here that nobody have concerns with other problems..
Anyway bro for you my suggestion is to perform Xperia tests in support app, run all tests and specially ear proximity sensor test, i don't know why but i feel its an issue with proximity or any other sensor which is related with display, most probably its proximity or light sensor, run the test and see the results, if that test show you any problem with a particular sensor so it means its a hardware issue,
As you mentioned you performed hard reset and software repair as well and nothing had changed for you after this, so definitely its not about software but its a hardware issue,
Run these tests, it will show you the reason behind..

Phone went back to seller.

bobsright said:
Phone went back to seller.
Click to expand...
Click to collapse
:good:

Appreciate your input though. Now if you can solve my sdcard issue posted elsewhere....

bobsright said:
Appreciate your input though. Now if you can solve my sdcard issue posted elsewhere....
Click to expand...
Click to collapse
My pleasure, what's the issue regarding sd card?

https://forum.xda-developers.com/xp...ader-issue-t3939430/post79727698#post79727698

bobsright said:
https://forum.xda-developers.com/xp...ader-issue-t3939430/post79727698#post79727698
Click to expand...
Click to collapse
Ok, is your device still rooted or you have back to stock?

Still rooted. The problem was present before that.

bobsright said:
Still rooted. The problem was present before that.
Click to expand...
Click to collapse
Hmmm.. in that case i don't think so its a software glitch or firmware error, its your hardware issue, but i will never suggest you to disassemble your device by yourself, the device is in warranty or not is another thing, even your warranty gone void due to rooting the phone, you have to give it to sony service center to resolve this particular issue, don't do anything by yourself and don't give it to any cell phone technician to repair.. although its not good to even assume but i think its to be batter to change your device after repairing, hope things get better for you.. :good: