Database Users

CDMA Hero Bugs and Manufacturer Defects

I'm starting this thread as a central database for CDMA Hero owners to share defects and bugs in Hardware and Software.
My apologies if this has been addressed else-where.
Found with my Girlfriend's and my "with Google" Heros that we both have a noticeable amount of dust under the screen (glass). I thought this was addressed with rev. 2 of the phone?
Anyone one else with the same issue?

paint on case is VERY easy to chip...

I agree the finish seems a little delicate. I've been using a cheap hard plastic case since I got mine in dec. Helps alot with wear and tear, and isn't too bulky or hard to get out of my pocket.

i agree with the paint issue.
my end button is totally red not silver and red

I had a dust issue with my first (unbranded).
The first thing I did with my replacement (with google) hero was to apply an invisible shield to it. I have not noticed any dust under the screen whatsoever.
Also, although it isn't exactly pretty, I found while applying the invisible shield that it did not cover the gap between screen and button pad. As a quick fix to this I cut a thin piece of invisible shield material that was left over and applied it over the crack/screen protector/button pad protector. Just for some extra protection.
For shocks, I have the phone in the HTC silicone case. My phone has taken a number of falls/skids across the ground and stuff and this combo has protected it completely.
Edit:
Almost forgot, my original also seemed to develop a wear mark on the metal button pad finish. It was as if a part of the layer had rubbed off and tarnished in a circular pattern.

about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit

justinisyoung said:
about the dust under the screen...
i contacted htc about before. the person who i emailed replied to me saying that htc has a permanent fix for the problem, so you can send it in and they'll replace/clean the screen and apply some fix to it. catch is, you have to pay for S&H and you'll go without a phone for a bit
Click to expand...
Click to collapse
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?

mrinehart93 said:
I have a ridiculous amount of dust in the lower left hand corner of my screen... so much so that part of the screen isn't visible anymore. Do you think Sprint would just let me exchange it for a new one? Or would I still have to go through HTC?
Click to expand...
Click to collapse
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
I understand how frustrating it can be for dust to collect under the screen of your device. We have recently learned that Sprint has a process in place to resolve this issue. Please contact Sprint for the location of your nearest Sprint Service and Repair facility. They are equipped to clean your device, and in doing so will be able to keep the issue from recurring in the future. I apologize for any inconvenience you may have experienced.
Click to expand...
Click to collapse
which pretty much means that the sprint store should be able to repair it for free.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....

I had heard about the dust problem before, and was glad that I didn't have that problem yet... After reading this thread, I decided to look again.... Now I do have dust in the bottom right
It seems to me that the problem is dust entering between the keypad and the screen, and then getting up underneath of the digitizer which doesn't seem to be against the LCD, which is strange, I think. Most handhelds I've taken apart have the digitizer glued around the edges directly to the LCD. Thank god that HTC and Sprint are actually addressing this problem. If someone does know how and where this seal is applied, I'd love to know. I might be taking mine back before too long, and I always would like to know what they're going to do beforehand.

beyondinferno said:
That's great to hear! Nice to know it's not like my Mogul was. They just kept giving me broken phones until I bought my hero....
Click to expand...
Click to collapse
OMG i loved the mogul till I realized the CPU was slow the whole thing was slow and in my 2 years i went through 8 of them. That was the best money ever spent on TEP
Seriously you guys should have no problem exchanging that phone in warranty without TEP IF you take it to the shop and they cant resolve your dust issue they will ship you a remanufactured phone.

justinisyoung said:
well i e-mailed htc about this twice. the first time they said that if the dust got bad enough, i could send it to HTC and they'd repair it. they also said this:
which pretty much means that the sprint store should be able to repair it for free.
Click to expand...
Click to collapse
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.

clamknuckle said:
This is 100% inaccurate. I'm a Sprint tech and there is no process in place for repairing Hero's with dust in the screen. Sure I can take your phone apart and blow the dust out, but it will come back.
Click to expand...
Click to collapse
ffffffffffffuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu-------------
So is HTC actually 'fixing' the problem?

brian2220 said:
i agree with the paint issue.
my end button is totally red not silver and red
Click to expand...
Click to collapse
Same here. Otherwise no issues.

The stock roms sucks.
But seriously, same as everyone else
-Dust under screen
-Button paint chipping off

At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Actually, I'm considering taking my Hero apart and trying to figure out a fix on my own. I think I'll wait just a little longer... just to make sure nothing fails and I can't take it back. Or, is there anywhere I can buy those black stickers for the screw-heads?

I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html

chococrazy said:
I'm surprised none of you guys have seen this yet.
http://androidforums.com/sprint-htc-hero/22036-sprint-htc-hero-disassembly-diy.html
Click to expand...
Click to collapse
OMG they murdered a Heroc!!!

thematrixkid17 said:
At least it isn't near as bad as the Touch Pro. My buddy and I both had one; he still has his... His volume buttons literally fell off, and all of the chrome stripping is held on with scotch tape. The sliding screen has a slight swivel to it. And, thanks to Microsoft, all of his texts are from 1016.
Click to expand...
Click to collapse
Interesting, I loved my Touch Pro, the only flaking or issues with the aesthetics I had were from where it met pavement once...there's also a .cab file your friend can download that will fix the date issue...I'd post a link but I'm not sure of XDA's linking policies to other sites, just google ".cab fix for touch pro sms date," it's one of the first results.
As far as bugs and manufacturer defects with my Hero go, I've had the phone for a little over a month now and haven't anything to report...it does lag a little at times but I've yet to find a rooting process that works for my Hero for whatever reason, it's the newest version with the "with Google" branding. The "one touch root" or whatever it was titled from unlockr didn't work, nor did the one I found on android forums.
I didn't get stuck in a bootloader or anything for either process, it's simply that neither one had any affect; I did follow both process to a "T." I'll get around to trying the tutorial I found on here (XDA) one day when I have time, although I must say, I kind of prefer the hacks and tricks of WinMo at this point.

Aridon said:
Same here. Otherwise no issues.
Click to expand...
Click to collapse
same, i just removed the foil completely. just have a red button now.

Screen glass movment

Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.

rashlan976 said:
Has anyone noticed if you press on the glass that it moves? Is this normal?
It seems far more pronounced at the top left of the glass screen.
Click to expand...
Click to collapse
This has already been Talked about HERE Mate

lufc said:
This has already been Talked about HERE Mate
Click to expand...
Click to collapse
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.

rashlan976 said:
Thanks but that thread is on about the movment of the plastic. On my Streak the glass moves if pressed and i'm just worried that it's going to start getting bits under the screen.
Click to expand...
Click to collapse
To true getting tired i need a holiday, but anyway what i notice is when i put my back on and press down on the back to slide it up i can hear the screen creaking as if is popping up and down on the glue

i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.

sottyc said:
i think its a joke how the forum seems to have a "it will do" attitude. I think its pathetic how these things are built! I shouldnt have to pay £400 for something thats built poorly. Yes the screen not being flush with the plastic or the screen moving or making creaking sounds may "not bother you" but it will when three months down the line things stop working like the phone speaker which has happened to a few already. Im sure by then because they wont see this as a MAJOR fault dell will just say..you dropped it and broke it.
Need a petition because I have real OCD with this phone and i want it PERFECT!.
Click to expand...
Click to collapse
I must admit that i totally agree and i'm already on my fourth Streak. Problems with them so far have ranged from the screen not turning on, loose ear piece and one with a constant flickering screen. I'd like to send this back but with so much time having passed the best i could hope for is a refurb

sottyc said:
i want it PERFECT!.
Click to expand...
Click to collapse
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App

Muo said:
Nothing will ever be perfect, what a childish request. Considering how thin the Streak is, of coarse it will wear under any semi-hard conditions like sliding the battery cover on if not held properly. You may even be flexing the screen on accident in your pocket or while using.
Sent from my Dell Streak using XDA App
Click to expand...
Click to collapse
No I dont even put it in my pocket. Iv kept it at home in its little case, reason being I use a normal phone when out and about untill I get 2.2 on there.
Fair enought I dont want it perfect but its still a ISSUE...it wont be untill people realise that all these phones mess up in a years time due to this little issue. The side can only get more and more raised it wont fix itself magically.
Its like you going to buy a brand new car and finding the front bumper is slightly out of line...are you going to just put up with it?
Its even been mentioned on some forums as maybe the reason its not released in the US. I mean people over the pond dont have the ****ty "it'll do attitude" they have the "if I dont get what I pay for I will sue" attitude which a much more prefer!
Its a HUGE defect for the screen to be dodgey and the top plastic half to be pealing off!

How are people on their 4th streak? What the hell are you doing to them?
I've had my streak for about 2-3 weeks now. No creaks, no loose fittings, no non-working speakers. not sure why i'm bothering listing things as everything about this phone is brilliant (except the camera )
Best build quality of any phone i've ever had. Good job dell i say.

Its inevitable that a phone so big and so thin will get bent and twisted and will wear as a result. With regards to the quality issue its mostlikely due to the mass production of the phone as cheaply as possible. Although I agree the quality of the streak is fantastic it's also inevitable that some will be defective
Sent from my Dell Streak using XDA App

No problems here thus far all good

I've just watched that video where the streak is taken apart and i've come to the conclusion that its probably the glass and screen moving as one inside the case on the back. Hopefully this is the case as it would mean that the glue between the glass and screen is fully intact and could also explain the cracking the other poster was experiencing.

what the people with the "good" phones dont seem to understand is the difference between wear and just coming out of the box. These problems with the screen being flush have been since opening the box and not after use...

In a previous thread I stated how overpriced I thought the dell polyurethane case was and it is however one unexpected side effect it seems to have is the way it grips the streak seems to strengthen the device as it adds an extra rigidity to it so and it will be less likely to flex.If you carry yours in your pocket I would suggest you consider the case as it does provide protection from potential movement and flex

[Q] Screen Scratched?

So I just noticed a decent sized scratch on my fascinates screen.
It's in the middle of the screen, and I can feel it with a fingernail. The phone spends all day in my pocket, and I baby it, so I'm surprised. Never been dropped or anything.
Though I know it's morally ambigious, I was thinking about returning it to verizon under the guise of faulty GPS/not getting a lock so I could get a new one with a clean screen.
Anyone know of any reason this wouldn't work?
If I do this or not though, will def be getting a screen protector.

reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!

Worth a shot. I'll have to return to stock and see. Nothing really to lose beyond having to re root if they say no.
Sent from my SCH-I500 using XDA App

Let me know if that works lol
Sent from my SCH-I500 using XDA App

UPDATE:
Returned under the guise of malfunctioning GPS, no problem at all.
She checked to see if the update had been applied though, and it was.

If I do this or not though, will def be getting a screen protector.
Click to expand...
Click to collapse
On a related subject, whats the best screen protector? I would like one that covers the entire front. Also, I thought these screens were hard to scratch except with sand? I have no scratches yet.

I find this hard to believe....these phones have gorilla glass....same as iphone.....go google it and watch some youtube videos of people stabbing their phones. I will never use crappy screen protector again.....i swear they are a scam. Just my two cents.
Sent from my SCH-I500 using XDA App

umm teeharding... gorilla glass isn't indestructable :/ I'd like to see a youtube video of someone rubbing sand paper on a display and then we'll talk.
how are screen protectors a scam when they tend to the need for which you bought them? sure we can say they are costly, but thats just one of those inequalities in life we should learn to deal with in a capitalistic society. :/

I can assure you that it is possible to scratch Gorilla Glass, as I did it.
What exactly did it? Couldn't tell you, but I was careless and overconfident in the GG, and had it in my pocket with keys and my headphones, and it was scratched up in a few weeks, though only one scratch was deep enough to feel with a fingernail.
Since I've gotten the new phone I decided to order the realook screen protector from amazon, and it has its own pocket, free of anything else. besides my wallet (leather, no metal or edges).
Trust me, I don't need to google the greatness of GG, I've had my own real life test done, and it failed. Phone was never dropped or handled roughly.

Yikes. Glad I got an Invisible Shield installed. So how is the new GPS? I'm considering returning mine as I also have GPS issues. It scared me when I read that it may be a hardware issue on these forums today.

poisonousjuice said:
reasons it wouldn't work would be if the rep there knows the gps problem affects all fascinate units so they may only offer swapping to a different model. Also, the devilish giggling sounds you make as you try to scam them might give you away.
good luck!
Click to expand...
Click to collapse
If its a known issue with the unit it specifically means they will NOT exchange the device. And def not for another one, given its the 1st one.
You will be told to wait for them to release an update that "fixes" the issue, and at which point, it doesn't, THEN the device is swapped out, for another identical model.
You can try returning the phone at that point, and depending who you get or what not, they may waive the restock fee, especially if you point out that you're returning a phone for an issue thats CLEARLY not your problem, and mention that the rep who sold you the phone didn't point it out.

@ [OP] How did the realooks do for you?
good day.

HTC One tiny gap between casing

https://mail-attachment.googleusercontent.com/attachment/u/0/?ui=2&ik=41cb339f46&view=att&th=13d8340b74746c5a&attid=0.1&disp=inline&safe=1&zw&saduie=AG9B_P_Q5-vWqhENU8nd5ekGtYFt&sadet=1363706767414&sads=CMeEp3tEkU1SbCsFN3rfu84Dgs4&sadssc=17
https://mail-attachment.googleuserc...363706870695&sads=p-2Xb2GQeBUaK85Lopw2gw6D9Hs
Afternoon all,
So yeah I'm loving this phone greatly, but I've noticed something horrible for a phone so well made.
If anyway else owns one can you please check if your headset has a tiny gap ( Im really do mean tiny gap) between the front metal casing and
the cream looking plastic band around the phone. So were the headjack and on switch is . . . .
I noticed it last night and if I press the back and front together the gap closes.
After speaking to P4U they said no one else has rang in with such problem and they said they would exchange it wen more arrive in stock.
I ended up going in store were I discover they ave one there but is a pre ordered handset. The guy did open it up and checked both handsets.
They new one did also have a tiny gap but not as bad?
Bit shocked as I havent really used the phone alot as Im still using my S3 till I pay my contract off.
Anyone else got this?7
Cheers

Re: HTC One Owners check it out!
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.

mmx6688 said:
I have read somewhere 2 weeks ago it is a problem for some demo set. But seems it existing on retail phone now. Also I heard iphone5 has such problem but people think it acceptable.
So maybe other users can give their view.
And you would better to have a clear photo upload others can judge.
Click to expand...
Click to collapse
What would be best way to post a photo on here? I havent actually needed to do it before?

Re: HTC One Owners check it out!
There was another thread on this exact issue. It is very small, but then again these phones aren't exacty cheap. So should be uniform all around.
Sent from a galaxy far away!

ILS_SuperNova said:
What would be best way to post a photo on here? I havent actually needed to do it before?
Click to expand...
Click to collapse
Select Quick Reply and then Select Go Advanced. Over at the top, click on the attachment incon (looks like a paper clip) and browse to where ever the photo is saved

Re: HTC One Owners check it out!
I got mine today, have looked but not used the phone yet. On both the top and bottom, I can squeeze and a hairline gap will come together, but I don't think this is a problem really. It is negligible and it probably won't have any impact at all, the phone still seems premium and solid in the hand, and it is not like they advertise it as being waterproof or anything in which case this would be an issue.
Sent from my Galaxy Nexus using Tapatalk 2

I have a slight gap on the top, nowhere else though, and its very slight, I keep a case on it at all times though, so no big issue

Ive put two links to photos I took. Hopefully the links work. One is with gap and then me pushing the edges together . . .

Re: HTC One Owners check it out!
ILS_SuperNova said:
Ive put two links to photos I took. Hopefully the links work
Click to expand...
Click to collapse
Don't work for me
Sent from my Desire HD using Tapatalk 2

https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together

ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
If that was my phone I would send it back but that's just me.... hope mine is ok when I get home later on.

This gap may be engineered to provide for thermal expansion differences between glass and aluminum

Definitely looks like a defect to me. Lint, dust, water etc could all get in there very easily and cause problems down the line. I'd get it replaced.

ILS_SuperNova said:
https://lh4.googleusercontent.com/-...AAAAAAFc/34GVNAI3mKc/s661/20130319_152241.jpg
Hopefully these work. Gap
https://lh5.googleusercontent.com/-...AAAAAAFg/LjpkmfaPpBs/s496/20130319_152305.jpg
me pressing gap together
Click to expand...
Click to collapse
i would say its fine i have something familiar on my One X between the metal rim holding the screen and the unibody
believe me you have not seen defects this is nothing compared to last year
i would keep it, can i?

llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
My mates htc one had zero gap all the way around.

Yeah I maybe abit paranoid on this matter. After seeing the other newly opened htc one and seeing that also had a little gap then I though maybe
its just the way its made. I will see hopefully thursday if more come into stock.

Re: HTC One Owners check it out!
If I'm looking at the same thing is u on top of the phone theres a very very small gap between the metal casing and plastic filler.
Can't see I'm bothered about a gap of 0.25mm though. I don't think I'd ever want a replacement.
Sent from my HTC One using xda premium

This photo is posted by others sometime ago.
But this kind of gap also on other phones, like S4.

llothar said:
This gap may be engineered to provide for thermal expansion differences between glass and aluminum
Click to expand...
Click to collapse
I can definitely confirm such behavior in my One X, it expands a little from heat
but by design? i don't know, HTC promised zero gap didn't they?

Thread title is misleading: please change it.

Possible solution for cracked back camera glass

Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.

Link to the glass removal video:youtube.com/watch?v=Bx3Oj0ceuHs
Picture after removal: imgur.com/NtkgPSv
Picture with liquid protector on the lenses: imgur.com/we2us0i

EMTease said:
Like an increasingly numerous part of the G6 user base....
Click to expand...
Click to collapse
Really?

rubiicon59 said:
Really?
Click to expand...
Click to collapse
Maybe you don't believe it. But the camera glass cracking isn't an isolated problem. I'm glad you didn't have the problem, that doesn't mean it doesn't exist...

Only problem with this is that your ip68 protection goes out the window but i guess thats the trade off instead of sending it in and getting it repaired. I wonder if you can get the liquid glass protector installed on the back camera glass to possibly prevent it from cracking in the first place? I might have to give it a go.

Always a junior member with like 3 posts....just saying...

Oh I do know of, and believe the instances of lens breakage I've seen mentioned.
But it's by no means prevalent. You will see more people here posting complaints than you will people saying they don't have the same problem; that's the nature of places like this.
And it then looks to some like it's a bigger issue than it actually is. Although to each individual their problem is a real problem for them.
I've seen plenty of posts here complaining of this issue and the absurd lengths some are going to trying to remedy it. But no one seems to be complaining in the right place - LG themselves.
---------- Post added at 05:35 AM ---------- Previous post was at 05:33 AM ----------
zathus said:
Always a junior member with like 3 posts....just saying...
Click to expand...
Click to collapse
Unfortunately that's also often true.

I've had my LG G6 for just over a week, camera glass smashed while in my pocket, using a Spigen case that gives 2mm inset for the camera. Seems like there's a few people with this problem.

Mine broke on day 12. Spigen case absolutely no other damage to the phone. No drops. I would alternate putting it in back and front pockets and would sit either way. I don't know if something wedged in front of the lens or just pressure from bending when sitting may have caused the issued, but I do not think I was careless with my phone.

EMTease said:
Like an increasingly numerous part of the G6 userbase my back camera glass protector cracked for a totally stupid reason (used the flash as a flashlight gor 10 minutes) and I was stuck with a device LG refused to repair claiming it was a physical problem which was my fault. I didn't want to pay 150$ for a simple lens change but at the same time I don't know how long it would take for us to be able to buy a replacement glass online.
So what I did is that i took of the broken glass(with a very small screwdriver) in a way similar to a video called ''DIY Replacing camera lens on LG G5'' on youtube (sorry I can't post links). While I couldn't find any replacement glass, I knew Staples were offering to install a liquid glass protector on any screen or glass surface of your choice so I went there, paid 35$ and got the guy there to put the liquid protector on the screen as well as on the camera lenses themselves. The picture quality isn't at all affected by the protector. Now I'm waiting for a dbrand skin that will replace all the space left to fill. I'll try to post some pictures of how it looks by now so you guys have an idea of the result.
Click to expand...
Click to collapse
That's why I am getting a couple lens glass protector, just in case....
https://pt.aliexpress.com/item/Back...32808944260.html?spm=2114.13010608.0.0.8n17e1

Another lens protector broken here. Absolutely no reason for it to break. I have never dropped it. It is never placed in the pocket with anything else.

I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.

I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.

Rinzler said:
I would personally like to thank all the nay sayers for shutting up while this has become a wide spread problem. In the beginning they were more annoying than mosquitoes at a summer picnic.
Click to expand...
Click to collapse
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk

HKSpeed said:
I cut a leftover screen protector from an old phone to cover my camera glass until I find a permanent solution. It's ugly but doesn't affect photos...so far.
Click to expand...
Click to collapse
Crazy shiled but shield xD

skyfox99 said:
You say widespread, but yet the extreme vast majority have no issues. Hundreds of thousands of G6 around the world, but still a very small minority of users experiencing this issue, maybe a few dozen reported cases so far, possibly in the low hundreds counting for unreported? Still seems like an Q/C issue on LG's end in combination with user error, not the epidemic you would make it seem to be.
Sent from my Nexus 7 using Tapatalk
Click to expand...
Click to collapse
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
You're not very open to other people's opinions, are you.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk

skyfox99 said:
LOL!
"I disagree! You must be wrong because I don't believe you to be right. Stop challenging me."
*enters safe space*
Sent from my LG-H872 using Tapatalk
Click to expand...
Click to collapse
Fanboy.

Rinzler said:
You're not helping. Please go away.
It is widespread enough now for LG and Tmobile to only NOW recognize it as an issue. Its NOT user error, its unequivocally QC as I said from the beginning, so please just stop.
Click to expand...
Click to collapse
Where did TMo recognize this as issue?
Sent from my HTC 10 using Tapatalk