Recently a customer brought a Wildfire in the shop where I work, today after 25 days he came back with his wildfire frozen on FASTBOOT mode, even if I remove and plug battery back it remains frozen, I tried to reboot with power down and it goes on HBOOT mode.
I don't want to root it because it's not mine and I wonder how to solve w/o calling htc cstm srvc.
PS
I'm unable to move up/down using volume up/down and even another random key :°(
Any solutions?
ok, when battery reached 0% i charged and after few minutes it started normally in a "recovery mode", could do everything but a recovery mode text was always down the screen such windowz.
tried a clean storage from fastboot and started again, new setup then unplugged from power ac and when it started .. frozen .. again!
now it's travellin' to htc service.
it's over ..
if somebody wants to close topic .. feel free to do that
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Hi, my parents N7 wasn't used for a long time and it was completely dead. It couldn't even stay on when plugged in.
I went into the shutdown mode to charge it for an hour or so and managed to get it on.
The battery was at 2%. I decided to do a factory reset while the device was plugged in but now it's become stuck on the Erasing screen. Its been there for a few hours now. I've tried restarting but it just goes back to the Erasing screen. I've also tried booting into recovery but it just goes straight to the "Erasing..." screen again.
When I press power and vol up on the Erasing screen it tells me "Formatting /data...." in small yellow writing but like I say its been like it for hours.
Any advice? device is completely stock, not rooted or anything.
Thanks
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
Letitride said:
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
Click to expand...
Click to collapse
Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
leecasey said:
Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
Click to expand...
Click to collapse
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
leecasey said:
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
Click to expand...
Click to collapse
It's strange indeed. Make sure you keep holding volume down until you (in theory should) get to the bootloader menu.
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
sidmaximus said:
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
Click to expand...
Click to collapse
Same for me
Help please,
Today i was using may phone as torch for 10 second then suddenly the screen went black but the led light on the back kept lightning.
after 10 more seconds the phone showed the i9505 splash screen at boot but went off after one second. i pulled out the battery for 1 minute (it was fully charged) and did put it back in. then again the bootscreen saying i9505 for a sec and the screen went black again. i tried entering the recovery but the same fail. recovery booting message and after 1 second phone went off. i tried entering download mode (vol down) and the download mode starts but after 1 second the phone is off. i tried it several times, with the charger but the phone wont charge while its off. can please some one help me?
i use latest cm11 kt all in one recovery latest bootloader and googy max kernel. and i cant use odin because the bootloader(download mode) is only present for 1 second.:crying:
Take out your battery and check serial number if it starts with BD it's a bad battery.
If it's BD you now need to get in touch with Samsung official and you are eligible for free replacement.
ranger4740 said:
Take out your battery and check serial number if it starts with BD it's a bad battery.
If it's BD you now need to get in touch with Samsung official and you are eligible for free replacement.
Click to expand...
Click to collapse
it starts with AA. never had any battery related issues. but thank you for your reply
this guy has the exact same issue. i hope we get it fixed soon
https://www.youtube.com/watch?v=aVBJh2CBe1A
some say the power button is stuck while it was pressed
some say the battery is defected
I fixed it my self the power button wasnt defect. i dont even know what it was i just tapped hard with my nail around the back camera and it booted succesfully after i pressed the power button. can anybody imagine what it was
OMG I had the exact same issue! I was searching for my soccer ball and used the torch for around 30sec and suddenly the phone went blank. I thought it was a dead battery but it turnt out it wasnt! I cant fix it now:crying: Using Dans GPE5 ROM with googy kernel. I know neither of them are to blame, but seeing that the torch could be a suspect
EDIT: LOLOL I tapped the phone just like you did and it was fixed! What a mystery!
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
vincezabdiel said:
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
Click to expand...
Click to collapse
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Lennyz1988 said:
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Click to expand...
Click to collapse
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
vincezabdiel said:
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
Click to expand...
Click to collapse
It's the power button.
Your device will not turn on because the power button is stuck in the pressed position.
Replace or try to loosen it.
I have a galaxy s4 (i9500) and got it in used condition, a year ago. Never suspected a single problem in it.
Today I powered off my mobile for charging then after 25 minutes I took it off. I held the power button then I saw my boot logo(Where there is written Samsung Galaxy S4 GT-i9500). That logo kept showing as usual for 2 seconds and screen went black and again that logo appeared for 2 seconds and screen gone black and again it appeared, so, I'm stuck in kinda loop not a bootlooop exactly(maybe because bootloop refers to being stuck on boot screen while in my case its boot logo). I then removed the battery and inserted it back after an hour and as soon as I inserted it back the mobile itself turned on as if I held power button but this time again I was stuck in that loop. Moreover when I tried going into download mode, I didn't even need to hold the power button along with the volume down and home, it itself proceeded to confirmation screen of odin mode. And after that confirmation screen appeared saying that whether I really want to boot into download mode, disappeared itself after like 3 or 4 seconds even though I didn't press any key. And in case I press vol up key confirming to boot to download mode, then it again takes me to that loop. I'm too much confused . I can't even flash the firmware as it won;t boot to download mode neither am I able to boot into recovery.
Now do u really think the problem might be the power button(Which is maybe stuck in the state of pressed).
Or else it can be the battery coz my battery is also just average not too good?
I also inserted the command( in build.prop file) for enabling nav. bar and the code was correct but I never rebooted after inserting that. this was the first time I rebooted after that.
SOrry for some bad English.
Do you have something like this? I'm now having problem with getting my phone back to work...
https://youtu.be/HxnV-tn2vpA
From what you say it seams like power button problem, try to start the phone and connect it to the charger. When it start take out the battery, it will be powered by charger and you will eliminate battery problem.
Hello,
As a newcomer to the forums, I'd like to ask for some help. I tried some of the methods described in several posts, to no avail. The situation is this:
Yesterday, I forgot my Defy+ on my desk and the alarm went of at 21:00 as programmed. It went for about 30 mins after that it was cancelled by default. I switched the wifi on and the phone restarted. In fact it stuck in a restart loop, mostly with the Motorola logo on screen. I took the battery out, kept it for like 30 mins, popped it back in and it went to the recovery console with the exclamation mark and the little droid icon. It stayed there for 30 sec, after that it went dark. Now this happened before so I did not panic and tried the battery swap again.
However, this time the phone is silent. Dead. If I plug it into a PC it gives me the notification sound (like when you pull out a usb drive from your PC) and the battery still gives out 3.7V.
No reaction for pressing the power button or volume up/down or any combination of that.
My question is: Is there a way to revive my beloved phone or is it just a piece of history now?
Additional info: Yes, it was a stock Defy+ with Android 2.3.4.
Any help is appreciated!
Update
Update: When I plug it into a PC with the Volume- button pressed down, a white LED starts to light until I disconnect it. During this if I try to enter bootloader mode, the PC recognises it as an unknown device and immediately prompts me to reconnect it.
Any ideas?