Hi, my parents N7 wasn't used for a long time and it was completely dead. It couldn't even stay on when plugged in.
I went into the shutdown mode to charge it for an hour or so and managed to get it on.
The battery was at 2%. I decided to do a factory reset while the device was plugged in but now it's become stuck on the Erasing screen. Its been there for a few hours now. I've tried restarting but it just goes back to the Erasing screen. I've also tried booting into recovery but it just goes straight to the "Erasing..." screen again.
When I press power and vol up on the Erasing screen it tells me "Formatting /data...." in small yellow writing but like I say its been like it for hours.
Any advice? device is completely stock, not rooted or anything.
Thanks
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
Letitride said:
Make sure you are using the OEM 2.0A charger from Asus and leave it connected to charge overnight for at least 8 to 12 hours. Unplug it and wait a few minutes before attempting to get into Recovery Mode or Bootloader (hold Volume Down & Power to restart) - if that work, reconnect the power supply as you want it to get power while cycling.
Keep a close watch on any error or messages popping up on the screen as you do this - post them here.
What is your goal in doing a Factory Reset ?
If the battery is completely dead & remained in that state for a long time, it might not come back to life & a replacement battery is probably the answer for the long run - is it out of warranty ?
Click to expand...
Click to collapse
Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
leecasey said:
Hi the correct has been used. I left it charging over night and is now at 100%. I can tell this from the battery indicator in the middle of the screen when I power off.
When I try and boot into recovery (vol - & power) the device just goes back to the "Erasing..." screen where it stays indefinitely (to my knowledge). The screen is still animated (the robot with the blue rotating graphic inside him).
If the warranty is 1 year then I believe it has expired.
Thanks
Click to expand...
Click to collapse
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
leecasey said:
Is there any way to clear the pending factory reset request? I can't believe an untouched, un rooted device has just bricked like this
I am putting a $20 reward via paypal for anyone who can supply the solution to this as a thank you for the time they put into it. Thanks.
Click to expand...
Click to collapse
It's strange indeed. Make sure you keep holding volume down until you (in theory should) get to the bootloader menu.
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
sidmaximus said:
I have the same problem. Whenever I turn the device on, it goes straight to Erasing... screen, no way out. If I try to do Power+Volume Down thing, it turns off the device, then it'll start again and back to Erasing... screen. Help! :crying:
Click to expand...
Click to collapse
Same for me
Related
I just received my DHD and as soon as I inserted the battery, it powered on by itself. I plugged in mains for a long charge cycle (I don't want to use it while charging).
I want to power off for real but it seems that when I press the power button even for prolonged time, it just goes to standby. I want to charge it while powered-off. How do I do this?
I didn't have the chance to play with Android before so here I am asking easy questions I guess.
Try with this:
Tap the power button on the upper side of phone for few seconds, then you will see on the screen new window with three possibilities - power off, aeroplane mode and restart. Choose power off. Then you can charge your phone.
Other possibility - work/play with your phone till the battery is fully drained and the phone will switch off itself.
Hope this helps.
Regards.
go to settings applications and disable fast boot
jorjino2000 said:
Try with this:
Tap the power button on the upper side of phone for few seconds, then you will see on the screen new window with three possibilities - power off, aeroplane mode and restart. Choose power off. Then you can charge your phone.
Other possibility - work/play with your phone till the battery is fully drained and the phone will switch off itself.
Hope this helps.
Regards.
Click to expand...
Click to collapse
Thank you all. That's what I was doing but I guess that the screen was locked and it didn't work. As soon as I unlocked the screen and performed this procedre it worked. I just didn't want to start working with the phone until it is fully charged and that's why I was trying to switch off without entering the phone.
If you don't disable HTC Fastboot you phone isn't really off, just hibernating.
andyharney said:
If you don't disable HTC Fastboot you phone isn't really off, just hibernating.
Click to expand...
Click to collapse
Good point but I had to go through all setup steps until I am able to configure this setting. Anyway, I was planning to leave the phone charging untouched for several hours but I guess that wouldn't be possible.
My phone boots back into clockwork recovery even when fastboot is disabled.
Apparently the DHD uses the recovery to display the charging LED (orange or green), so when you replace the recovery with CWM attaching the charger when the phone is off will start CWM.
I am stuck at the yellow triangle. It keeps rebooting and it wont let me connect it to the computer. I need help!!!
cashman2419 said:
I am stuck at the yellow triangle. It keeps rebooting and it wont let me connect it to the computer. I need help!!!
Click to expand...
Click to collapse
Boot into TWRP... then follow my other directions.
From the op of KFU thread:
Known Tricks
•If you end up stuck at the yellow triangle, in KF Utility select Boot Normal, wait for it to say <waiting for device> and then press and hold the power button 20 seconds until the fire turns off, then when its off turn it back on. This sometimes happens, I have yet to find a clean solution
•If you end up stuck with a yellow triangle, do not EVER unplug it. Leave it plugged in. Check the windows drivers to make sure it isnt showing as "kindle" again. Fastboot is different and can cause this.
That fixed my issues in fastboot when I was trying to install TWRP the first time. If that doesn't work then [URL="http://forum.xda-developers.com/showpost.php?p=20945694&postcount=506]check out this post[/URL]
I cannot boot into TWRP because the kindle keeps shutting off because it is dead. It isn't read by the computer.
Plug it into electrical outlet and leave it alone for three hours.
While waitin for three hours assess your problem and find the solution. Search.
Then execute solution after fire is charged.
Will it charge even when it keeps turning on and off?
cashman2419 said:
Will it charge even when it keeps turning on and off?
Click to expand...
Click to collapse
Yes it will keep charging.
It did not charge... At least I don't think it did..
When you plug it in do you get a solid color or is the light flashing?
When it's plugged in to the wall and the light is solid you should perform a hard reset by holding power for 20 seconds. This will fully shut down your KF and it will accept the charge
If by flashing you mean turning on and off by itself than yes, it is flashing.
Please help..I'm losing it
Same problem here. It does not seem to charge when plugged into either wall or computer. The green light flashes on and off repeatedly and the recovery screen (yellow triangle) just comes on and off (it eventually just goes black while the green power light continues to turn on and off)
in order to help myself I have done a few things
1: KFU isnt working.
I updated the drivers through KFU
I tried to change bootmode to "normal" and it hung on "waiting for device" I tried hard reset here and nada
2: I tried booting into normal fastboot 4000 through command prompt and hung on "waiting for device" tried reset..nada
So just like the poster above I cannot get into TWRP as the computer never truly recognizes the KF. This all happened when my wife turned on my kf and didnt know what the TWRP was and hit the power button for recovery. It loaded back to the stock kindle set (I had been using CM7) and since then I've been eating FUBAR soup as it doesnt work
Seriously..im pulling my hair out here...any help? I'd try to return the kf to Amazon and save myself the pain but I think we know what would happen when they plug it in and see the flashing triangle...lol
1. Plug your kindle in to the wall for 3 hours like someone mentioned previously (it will charge) The issue with the device being in a boot loop has nothing to do with the kindle fire not charging, this is perfectly normal if you have modified system files and the system can't boot the Android OS. It is also normal to never get past the Yellow Triangle if for some reason that you have changed to FastBoot mode. (Some people may be misinformed thinking that FastBoot does what it sounds like it does (boot fast - not the case), that's how this usually happens)
2. After you know the kindle has been charged for at least 3 hours on a known working power outlet. Press and hold the power button on the kindle for 20 seconds or longer until the device powers down completely.
3. Press the Power button to turn the kindle fire back on, and be ready, as it comes back on press the power button as soon as the Yellow Triangle (firefirefire) logo first appears. Press it up to 5 times rapidly. If you get to TWRP then you can relax. - If you get to the Yellow Triangle and you have pressed the Power button a few times but it is still stuck in a boot loop before giving up try one more time to shut down completely and reboot while pressing Power button rapidly.. You want to be sure to do this before the Yellow Triangle screen goes dim .
4. When you are in TWRP you should be able to use KFU or ADB. You may want to change the boot mode if it is not already to "Normal" if you are having this problem with "Normal" then try to reflash the Kindle with a recovery image or a new ROM.
Hopefully you can at least get to TWRP by following this, so that you can at least flash the kindle with a different update.zip. Good Luck
Charged like you said...still no charge. Flashes on and off and when you pull the power cord goes to black like its dead and will not turn on at all whether you hold it down or just push it...
Never had a problem like this before, could always at least get it to turn on or off not a mix of both lol. Thanks for the help...any more ideas on how to get it where I can at least get it into recovery?
MattFoley said:
Charged like you said...still no charge. Flashes on and off and when you pull the power cord goes to black like its dead and will not turn on at all whether you hold it down or just push it...
Never had a problem like this before, could always at least get it to turn on or off not a mix of both lol. Thanks for the help...any more ideas on how to get it where I can at least get it into recovery?
Click to expand...
Click to collapse
I'm experiencing the same thing.
I'm still confused... are you guys trying to charge it while it is in the boot loop?
Have you tried turning it off (holding down the power button for 20-30 seconds until the screen and the power button go dark and stay dark)? And then plugging it in? I wouldn't expect you to see the firefirefire triangle if the device is off while charging.
The other thing that you might want to look into is the factory cable. Supposedly charges the device and can access it w/o any battery power at all - if I understand that thread correctly.
The point is you can't turn it off, it's dead. If you try to put it on charger either through wall charger or USB, it blinks on and off repeatedly and the power button does nothing at all. The computer won't recognize (tried several diff ports and pcs)
I'm beginning to think the factory cable is my only option to bypass the bootloop and fix it, just hoping I wouldn't have to wait so long for a cable or drop 40 bucks on it. I guess that's what I get for messing something up!
I left it bootlooping for like 6 hours on the charger. Unplug it and you can't turn it on. Plug it in and it bootloops and you can't turn it off. So is this just bricked for good with no possible fix?
MattFoley said:
The point is you can't turn it off, it's dead. If you try to put it on charger either through wall charger or USB, it blinks on and off repeatedly and the power button does nothing at all.
Click to expand...
Click to collapse
Sorry. I was obviously hoping I was misinterpreting.
MattFoley said:
I'm beginning to think the factory cable is my only option to bypass the bootloop and fix it, just hoping I wouldn't have to wait so long for a cable or drop 40 bucks on it. I guess that's what I get for messing something up!
Click to expand...
Click to collapse
You may want to PM SkOrPn, http://forum.xda-developers.com/showpost.php?p=23024666&postcount=108, seems like he has them for $15/$19 depending on length (if your location is accurate.)
Kindle fire turning on and off by itself and won't charge
The only way I know around that problem is unfortunately to remove the back cover and remove the battery with a good adjustable power supply apply 3.7V to the battery for a 30 to 60sec it will draw approx. 3.4A and over the 30 - 60sec the current draw by the battery will drop. Be very careful as you don’t want to blow it up. Put the battery back in and you should find the kindle will charge again. Good luck
Hmmm, I wonder if the factory cable would be an alternative as last I checked an adjustable power supply (if you're without one) can run 70-100 bucks which is half of the kindle itself, I'd almost just take my chances sending it back in to amazon. Thanks for the help though from someone who has had the problem
I went out for a while with my battery at 20%, when I came back it had drained out. I put it to charge, but when I tried to switch it back on, it refused to boot. On a normal power button press, it would vibrate 3 times and then the red notification light would start blinking. Same thing with power + volume_up. If I press power + volume_down, it would vibrate 5 times and the green notification light would stay lit. Nothing comes on the screen, whatsoever.
I was rooted with S=off, and was using the Operation Inferno ROM (which I have been using comfortably for the past month or so).
I did try some stuff with ADB, such as using it to reboot into bootloader and recovery (same 3 vibrate + red notification light), pushed the Operation Inferno ROM again to the sdcard and tried to restore the ROM from that location (for which I got adb: unable to open file /sdcard/backup.zip).
I haven't yet gotten around to downloading and installing the factory image some have suggested for the eMMC issue (PD15IMG.ZIP) but I wanted additional opinions considering most people with an eMMC issue have been able to open HBOOT at least.
When the phone doesn't power on, neither ADB nor fastboot will help you. There is no device on the other side, so all your attempts went to the drain, and it was expected. Nothing to do with eMMC issue or anything else. Your phone just doesn't power on.
Put your phone to charge, if the light turns orange - just leave it to charge until it's green, then disconnect and try to power on.
If the light doesn't turn orange, or it doesn't power on even after charging - remove the battery for 10 min, press Power button for 1/2 min, release the button, reinsert the battery, put to charge. And again, let it charge before you try to turn it on.
I did charge it earlier (for about half an hour or so) and the orange light does come, but it didn't boot after that either.
I'll just give it a try by charging it through the night and see.
I think a key thing is to take out your battery for 10 min, as Jack_R1 suggested. Then proceed with the charging.
Sent from my HTC Glacier
Still doesn't work. I dissembled it and kept it like that for quite some time, then put everything back and charged it for hours. Still the same issue happening during boot.
Connect the phone to USB, powered off, see if the PC recognizes "QHSUSB_DLOAD" device. Try to power it on, see if it happens.
If it happens - it means your primary bootloader is screwed, in another words - no repair (actually, repair is theoretically possible, but no guide, no information and no sources exist for MT4G).
Jack_R1 said:
Connect the phone to USB, powered off, see if the PC recognizes "QHSUSB_DLOAD" device. Try to power it on, see if it happens.
If it happens - it means your primary bootloader is screwed, in another words - no repair (actually, repair is theoretically possible, but no guide, no information and no sources exist for MT4G).
Click to expand...
Click to collapse
When its plugged in, its recognised by the ADB (even when powered off), and I can do some basic commands (mentioned in the first post). When I power it on the same thing happens as when it wasn't plugged into USB (ie, the vibration and the blinking LED).
I'm also worried about water damage, since a very tiny amount did come on it as I was sweating profusely. Although the indicators in the battery tray and on the battery itself don't signal damage (they're completely white) I've just decided to try and keep it opened up in a bowl of rice, just in case, until someone is able to come out with some idea.
As I'm in India, taking it to T-Mobile is not an option. If nothing works out, I might take it to HTC and see if they can help out.
hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
ph3n0ngr said:
hello. i have s4 5 months.today as i opened my browser my phone shuted down. i removed the battery and when i put the battery back it opens without power button stuck 2seconds on samsung galaxy s4 logo and turned off.any ideas ?
Click to expand...
Click to collapse
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
spamtrash said:
By the coincidence, is your batt serial no beginning with BD? If so, look on the battery. Is it swollen a bit? If so - call samsung, they will replace battery free of charge.
If not, try to connect phone to charger, insert battery, go to recovery and make full wipe.
Click to expand...
Click to collapse
it starts with LC
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
ph3n0ngr said:
also...when i have battery off and put it on again the phone powers on without pressing the power button....it shows samsung galaxy s4 logo and then turned off.... Also...when i plug the charger and put the battery back to phone phone does not respond...
Click to expand...
Click to collapse
it might be a power button issue
ok, this may be tricky.
while keeping volume down and home - slice battery in. If phone would boot in download mode (even just for a while) - then it will be power button issue.
it boots up on download mode for seconds and then powered off again....
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
Jaa-Yoo said:
Im digging up this post because this is the same problem i had.
I ended up removing the power button all together, carefully popped it off the motherboard. The phone no longer boots for a couple secs and powers off again so i think the power button was the issue. Now i have the problem of powering on the phone. I tried booting into download mode (to have the reboot option) by holding volume down+home while plugging it in but nothing happens, all i get is the battery charging icon. Ive been into download mode before i removed the button, but like the OP, it would only be a second or 2 before rebooting. Am i doing the correct procedure for download mode? Perhaps my timing is off? Any suggestions?
At least i do get the battery charge and it stays until i unplug the phone, no more boot loop!
Click to expand...
Click to collapse
Ok so i managed to get the phone to power up without going into download mode using this method i found on youtube. No boot loop and fully powered up now, the only thing is that im stuck on the lock screen. My friend cant remember his pin so i cant get in, the only option left now is to boot into recovery and do a factory reset yes? Well, how can i do that without a power button? Any suggestions?
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Tried using kies or smart switch to perform a firmware recovery?
Yes, the computer doesn't recognize that the phone is connected. It's as if when the phone goes to the black screen its actually powered off. The only time I get anything from the phone is when I pull the battery and reinsert it.
bubba9004 said:
I have a at&t S4 that all of a sudden today stopped working. When I restart the phone by taking the battery out and putting back in, it gets stuck on the Samsung Galaxy S4 logo and then a black screen. I tried going to recovery mode(volume up + home + power button), and it shows recovery booting in blue for a sec then goes black. I tried for download mode the warning comes up but after pressing volume up it goes black. I really don't know what to do at this point.
Click to expand...
Click to collapse
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
sway8966 said:
When the phone battery are too low, the phone could behave like that too.
Do you know that battery is fully charged or has more than 60%?
If not charge the phone first.
Plug the charger. If you did not see any sign showing that you phone is charging, press and hold the power button for 10 sec and release it. You should see the phone charging image.
Let me know whether your phone has enough battery power left but showing the above mentioned problems.
Click to expand...
Click to collapse
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
bubba9004 said:
Yes, the battery is fully charged. I have another S4 Active that I've swapped the batteries with, along with a spare official Samsung battery and charger. It doesn't matter which battery I use, the phone acts the same with any of the 3.
Click to expand...
Click to collapse
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
sway8966 said:
If you have enough battery power left but the phone was behaved like that, you might need to flash the firmware.
Are you in lollipop or kitkat? For the time being, the only firmware available for kit-kat and lollipop is NB1 firmware cooked by muniz_ri . You can get it from here.
You mentioned that you can go to download mode but the phone shut off when you press volume up to go to the download mode after the warning.
Try the 10 sec method. Go to the download mode (power+home+volume-down) but keep holding the power button for 10 sec even though you see the warning message appear. Then you press volume up to go the download mode. Try this way and let me know.
Click to expand...
Click to collapse
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
bubba9004 said:
It was on Kitkat. I can press the volume up and get it to show the download android screen but it immediately shuts off. Holding the power button for 10 secs. and then the volume up didn't do anything. The phone shuts off after 1-2 secs. of doing anything.
Click to expand...
Click to collapse
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
sway8966 said:
That is strange. The same thing happened to me. But I avoided the phone shut down by 10 sec methods.
Just hold the power+home+volume down for 10 sec, even though the warning sign show up, and then let it go all of them. Plug the phone to the computer and then press the volume-down to go into download mode. It works for me. Not on the first try though.
Try doing that with batter charger plug in too.
Click to expand...
Click to collapse
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
bubba9004 said:
Thanks for your help. I figured out whats wrong, its got a faulty power button. I took the phone apart, put it back together, and was able to get it to boot completely. The slightest touch of the power button causes it to reboot though, so I'm going to need to replace it.
Click to expand...
Click to collapse
Glad you found the problem. I was trouble shooting for the software error.
Yes, power bottom could give you a problem too. I use screen off app so I do not have to use power button to turn off the screen.