Help please,
Today i was using may phone as torch for 10 second then suddenly the screen went black but the led light on the back kept lightning.
after 10 more seconds the phone showed the i9505 splash screen at boot but went off after one second. i pulled out the battery for 1 minute (it was fully charged) and did put it back in. then again the bootscreen saying i9505 for a sec and the screen went black again. i tried entering the recovery but the same fail. recovery booting message and after 1 second phone went off. i tried entering download mode (vol down) and the download mode starts but after 1 second the phone is off. i tried it several times, with the charger but the phone wont charge while its off. can please some one help me?
i use latest cm11 kt all in one recovery latest bootloader and googy max kernel. and i cant use odin because the bootloader(download mode) is only present for 1 second.:crying:
Take out your battery and check serial number if it starts with BD it's a bad battery.
If it's BD you now need to get in touch with Samsung official and you are eligible for free replacement.
ranger4740 said:
Take out your battery and check serial number if it starts with BD it's a bad battery.
If it's BD you now need to get in touch with Samsung official and you are eligible for free replacement.
Click to expand...
Click to collapse
it starts with AA. never had any battery related issues. but thank you for your reply
this guy has the exact same issue. i hope we get it fixed soon
https://www.youtube.com/watch?v=aVBJh2CBe1A
some say the power button is stuck while it was pressed
some say the battery is defected
I fixed it my self the power button wasnt defect. i dont even know what it was i just tapped hard with my nail around the back camera and it booted succesfully after i pressed the power button. can anybody imagine what it was
OMG I had the exact same issue! I was searching for my soccer ball and used the torch for around 30sec and suddenly the phone went blank. I thought it was a dead battery but it turnt out it wasnt! I cant fix it now:crying: Using Dans GPE5 ROM with googy kernel. I know neither of them are to blame, but seeing that the torch could be a suspect
EDIT: LOLOL I tapped the phone just like you did and it was fixed! What a mystery!
Related
Hi guys,
i was just using my I9500, and out of nowhere it just turned off and keeps on turning off the screen then lighting up to the galaxy logo then off again
tried to hard reset the phone (vol up, home and power) and to enter download mode (it does enter download mode for just a sec then restarts again.
when i connect the charger it keeps on displaying the empty battery pic and tries to stuck again and repeat (starting from the empty battery image), although its at least 30% charged
help guys .. thanks in advance
Have you tried removing battery?
Sent from my GT-I9505 using XDA Free mobile app
Oh my this problem seems to be very popular. Anyway, it's happened to me before. Leave the battery out for like a day or two and then try it again.
@myawan
Yea, but just as soon as I insert it again it starts on its own and keeps doing this loop
@MacSual
a day or two ! I already left it for a few hours it didn't change a thing !
You have a faulty power button, a damaged battery or some other hardware damage. My guess would be number 1 or 2.
Lennyz1988 said:
You have a faulty power button, a damaged battery or some other hardware damage. My guess would be number 1 or 2.
Click to expand...
Click to collapse
I was guessing number 1 too, but have no experience with the hardware what so ever :S, I guess I'm taking it to a shop tonight I guess :S
Earlier today, I completely drained my battery and turned it on again. It shut down after this due to the battery being on 0%. I plugged it into the charger and now it's in a boot loop, meaning it shows the "Samsung Galaxy S4" start up, then completely reboots. I can't seem to boot into recovery mode (PhilZ) and whenever I boot into download mode, the phone restarts after a while.
I'm running a CM 11 nightly from April and haven't had any problems. Can anyone help me get my phone going again?
JavierVW14 said:
Earlier today, I completely drained my battery and turned it on again. It shut down after this due to the battery being on 0%. I plugged it into the charger and now it's in a boot loop, meaning it shows the "Samsung Galaxy S4" start up, then completely reboots. I can't seem to boot into recovery mode (PhilZ) and whenever I boot into download mode, the phone restarts after a while.
I'm running a CM 11 nightly from April and haven't had any problems. Can anyone help me get my phone going again?
Click to expand...
Click to collapse
Hi
Check if power button is stuck....
MAX 404 said:
Hi
Check if power button is stuck....
Click to expand...
Click to collapse
I have determined that it is indeed a power button issue, as I can boot into download mode by just using volume down and the home button, but the power button isn't stuck or anything and is still clickable. Any ideas?
JavierVW14 said:
I have determined that it is indeed a power button issue, as I can boot into download mode by just using volume down and the home button, but the power button isn't stuck or anything and is still clickable. Any ideas?
Click to expand...
Click to collapse
Hi ,
you could try to clean it with a contact cleaner ( take battery out first) , do not use to much , watch out for the screen or take it to a service shop and have it replace, should not be too expensive
MAX 404 said:
Hi ,
you could try to clean it with a contact cleaner ( take battery out first) , do not use to much , watch out for the screen or take it to a service shop and have it replace, should not be too expensive
Click to expand...
Click to collapse
I don't really have any of that nearby, will have to take it for repairs. This should teach me to invest in a set of those small screw drivers
JavierVW14 said:
I don't really have any of that nearby, will have to take it for repairs. This should teach me to invest in a set of those small screw drivers
Click to expand...
Click to collapse
I never leave home without them !!
good luck.
Bought the necessary tools today, and I completely removed the button (not the soldered one) and the problem persisted, these are sad days. Samsung store refuses to fix it because of root.
JavierVW14 said:
Bought the necessary tools today, and I completely removed the button (not the soldered one) and the problem persisted, these are sad days. Samsung store refuses to fix it because of root.
Click to expand...
Click to collapse
Hi,
They should it has nothing to do with root ...is a hardware problem
Any way as you open it up try to clean it up with a contact cleaner ( specially made for electronics) or with some 70% solution alcohol , no battery let it dry , do not get soak the display , maybe is just dirt !!
JavierVW14 said:
Earlier today, I completely drained my battery and turned it on again. It shut down after this due to the battery being on 0%. I plugged it into the charger and now it's in a boot loop, meaning it shows the "Samsung Galaxy S4" start up, then completely reboots. I can't seem to boot into recovery mode (PhilZ) and whenever I boot into download mode, the phone restarts after a while.
I'm running a CM 11 nightly from April and haven't had any problems. Can anyone help me get my phone going again?
Click to expand...
Click to collapse
Hi!
Have you checked if the battery touch spots worked well?Maybe it‘s a hardware problem I think.Hope this can help you
745674567e said:
Hi!
Have you checked if the battery touch spots worked well?Maybe it‘s a hardware problem I think.Hope this can help you
Click to expand...
Click to collapse
Thanks to both you and Max for going through the effort of trying to help me out, I've hit that thanks button. I've fixed my problem by draining the battery (this takes forever in a boot loop), put the phone on charge and immediately went into the download mode. I exited the download mode and for some unknown reason it decided to actually work.
I've spent money on a tool kit and tweezers though (around $12 or 10 euros, I believe), but had the privilege of tweaking around on the inside, so that was a learning experience.
JavierVW14 said:
Thanks to both you and Max for going through the effort of trying to help me out, I've hit that thanks button. I've fixed my problem by draining the battery (this takes forever in a boot loop), put the phone on charge and immediately went into the download mode. I exited the download mode and for some unknown reason it decided to actually work.
I've spent money on a tool kit and tweezers though (around $12 or 10 euros, I believe), but had the privilege of tweaking around on the inside, so that was a learning experience.
Click to expand...
Click to collapse
That is the attitude mate !!
Any time
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
vincezabdiel said:
Hi,
I have a problem regarding my unit. I am not very good in this stuff because I just started. I had someone root my phone for me and I learned how to flash custom ROMS. I had a custom ROM flashed and my phone was working fine. then I got bored so I flashed a different ROM but then I noticed some annoying features of the ROM so I switched back to last custom ROM I had ( the first custom ROM I flashed). One night my phone got fully drained so it turned-off. When I plugged the charger in the phone showed a symbol of a battery charging for about 3 seconds then it turned off. It did not turn on again even after I pressed the power button. I took out the battery and plugged it in the phone and then the phone automatically turned on and showed the name of the unit only (white text on black background: "SAMSUNG GALAXY S4") and on the top left of the screen appeared some text ("kernel is not seandroid enforcing" and below it is " set warranty bit: kernel"). I cannot access recovery and download mode( in a way) because when I plug in the battery and hold power + home button + volume up, in the top left corner of the screen, it states that it is in recovery mode but even before the TWRP could start, the phone would turn off immediately. Same goes for the Download mode. I can reach up to the part where I would choose whether to continue or not to download mode but even before I could make a choice, the phone would shutdown immediately. I have been using custom ROMS for almost a year now and never had a serious problem (aside from the part where my phone at times suddenly reboots for no reason at all) until that night where my phone ran out of battery power. Now i tried charging the battery using a clip charger because I was thinking that maybe the charging port of my phone is defective, but as it turns out, I didn't have any luck at all. I tried to plug in the battery again and the phone turned on automatically (without pressing the power button) but the problem remains the same. can anyone please help me regarding my phone problem? it would be very much appreciated.
Thank you
Click to expand...
Click to collapse
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Lennyz1988 said:
Your power button is stuck/faulty.
It's common problem on the s4. Try to wiggle it loose or replace it.
Click to expand...
Click to collapse
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
vincezabdiel said:
I'l try. thank you very much!
about the part where my phone suddenly shuts down after showing the unit name "SAMSUNG GALAXY S4"? do you have any idea how to solve it? thank you
Click to expand...
Click to collapse
It's the power button.
Your device will not turn on because the power button is stuck in the pressed position.
Replace or try to loosen it.
I have a galaxy s4 (i9500) and got it in used condition, a year ago. Never suspected a single problem in it.
Today I powered off my mobile for charging then after 25 minutes I took it off. I held the power button then I saw my boot logo(Where there is written Samsung Galaxy S4 GT-i9500). That logo kept showing as usual for 2 seconds and screen went black and again that logo appeared for 2 seconds and screen gone black and again it appeared, so, I'm stuck in kinda loop not a bootlooop exactly(maybe because bootloop refers to being stuck on boot screen while in my case its boot logo). I then removed the battery and inserted it back after an hour and as soon as I inserted it back the mobile itself turned on as if I held power button but this time again I was stuck in that loop. Moreover when I tried going into download mode, I didn't even need to hold the power button along with the volume down and home, it itself proceeded to confirmation screen of odin mode. And after that confirmation screen appeared saying that whether I really want to boot into download mode, disappeared itself after like 3 or 4 seconds even though I didn't press any key. And in case I press vol up key confirming to boot to download mode, then it again takes me to that loop. I'm too much confused . I can't even flash the firmware as it won;t boot to download mode neither am I able to boot into recovery.
Now do u really think the problem might be the power button(Which is maybe stuck in the state of pressed).
Or else it can be the battery coz my battery is also just average not too good?
I also inserted the command( in build.prop file) for enabling nav. bar and the code was correct but I never rebooted after inserting that. this was the first time I rebooted after that.
SOrry for some bad English.
Do you have something like this? I'm now having problem with getting my phone back to work...
https://youtu.be/HxnV-tn2vpA
From what you say it seams like power button problem, try to start the phone and connect it to the charger. When it start take out the battery, it will be powered by charger and you will eliminate battery problem.
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok??
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok[emoji2][emoji39]
Click to expand...
Click to collapse
Yes i also tried this but this method also did not work.
Sent from my iPhone using Tapatalk
eekreek said:
What did you do to 'reset'?
When I've had similar issues, I've held the power and volume up buttons for over a minute and eventually it turned on. If not, then volume down and power for over a minute. If you haven't, try that with and without the charger plugged in.
Click to expand...
Click to collapse
I did both method with charger and without charger but nothing is happening any other solution.
Sent from my iPhone using Tapatalk
Mine does this all the time if I let it die you gotta have the oem charger if I recall correctly wish I could find the post about it I wanna say with oem charger you hold vol up or down try either while you plug it in and if you get the charging graphic you wanna then leave it charging for a while then retry the power button it's stuck in some sort of Sahara type mode from what I could see when that happens...let us have a bit more detail when it's plugged in do you see the charging graphics at all? If not and only seeing the LED light I'd bet it's in the mode others have mentioned here if you do then I am not certain but other times I had same prob just left it on charge for couple hours then it finally booted.
Sent from my Moto G4 using Tapatalk
I think your phone is bricked
siddhesh9146 said:
I think your phone is bricked
Click to expand...
Click to collapse
Please read the linked thread .
KinslayerDeth said:
Please read the linked thread .
Click to expand...
Click to collapse
What linked thread are you referring to?
samipaswaal said:
Hei
I have problem with my moto g 4 plus mobile.As yesterday night i was working fine when i awake up the mobile was off.
I try to reset but nothing happened then i recharge it again with orignal charger nothing happened.
Then i remove the battery and plus it again but the same problem came white light start to blink again near to touch button.
White light only blink while charging.
Kindly any solution.
Click to expand...
Click to collapse
You must have hard Bricked your device happened to me once . See this video on YouTube -
Or refer to the ultimate hard bricking guide - https://forum.xda-developers.com/mo...4-plus-hardbrick-solved-guide-t3657761/page29
Hope this helps you
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
RishabhZR said:
I am facing similar problem with my G4 Plus. The difference is that my phone kept on hanging while doing normal tasks and then it used to restart. The weird thing was that while the phone booted up, there this boot animation where a person is doing flips there my phone used to hang and then it restarts. Only after that it used to completely boot up. But after 10-15 mins of usage it used to hang and restart.
One more weird thing that used to happen is that with every restart the battery used to drain drastically.
Then finally the phone died. And while charging the white led kept on blinking.
I took my phone for repair and even they were not able to figure out the problem. They replaced the battery but still the same issue. At the end they said that the problem is with motherboard and needed to be replaced.
Now I'm using Honor 7X but I still have my G4 Plus with me.
If anyone was able to boot up his device then please do reply on this thread.
Click to expand...
Click to collapse
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
echo92 said:
Hmm, have you tried a firmware re-flash? Here's a stock firmware that should work on XT1643 devices - https://forum.xda-developers.com/moto-g4-plus/how-to/stock-rom-npjs25-93-14-4-march-1-t3608138 You do not have to re-lock the bootloader if you do not wish to (skip the OEM lock begin and OEM lock commands). I would recommend a full device wipe though (using the 'fastboot erase userdata' command) unless there's crucial data you still want to try to save on your G4 Plus. A full wipe however with the full flash should help us troubleshoot.
However, if a firmware flash doesn't work, then it does start to suggest there is a hardware issue. Do you experience reboots if booted to the bootloader or the recovery?
Also, do you recall if the hangs were random or were in a particular app or with a particular task?
Click to expand...
Click to collapse
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
RishabhZR said:
I tried to boot my device to fastboot after one and half month, as I was busy with my exams, and fortunately today it booted (Earlier it was not at all booting). But the hang and reboot problem still persists. So, now I'll try to re-flash the firmware and then I'll update about the status.
Currently my device is running on December Patch Firmware.
No, till now no reboots in bootloader and recovery. And yes, I forgot to mention, my recovery is stock. In December I went back to stock from rooted. But the bootloader was not locking. It still has that warning at the starting of boot process.
The reboots were random, it still are. The device is rebooting within 5 minutes of reboot.
Click to expand...
Click to collapse
Update on situation:
Even before I could try anything the phone battery died due to hanging and restarting and again the same thing, the phone is not at all booting up. I've tried the key combinations still it's not working.
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
@ sanjay sahu said:
Just you need to take and reinsert the battery strip to the board cause its non removable battery ..this worked for many ...may be will help you too
Click to expand...
Click to collapse
Sorry for late reply, I did tried it and also tried to replace the battery but it didn't boot up. So I took my phone to Service Centre where they kept the phone for 2 days and returned the phone saying that the problem is with the motherboard and it has to be replaced.
Hi,
I have a problem with my G4+.
The screen looks black even when turned on however when I shine a torch on the screen I can vaguely see the graphics but not enough to do anything with the phone.
My son suggests a problem with the back light. Is this a known fault and can it be fixed or is it a case of a new phone.
Thanks for any suggestions,
Martin
i got solution
the problem is a flex, it is the one that contains the camera's flash, that flex has a small resistance, when it dies the phone stops charging, your phone is not briqueado just does not charge. replace that flex and the phone charging again
7418988214 said:
Have you try volume up+down+power button at the same time your device is booted into fastboot mode the control to switch off your phone done..... Ok
Click to expand...
Click to collapse
I am facing similar issue with G4 plus. phone's battery was low to about 13%, and was heating up in charging, so i thought to switch it off for faster charging. but its not booting up back after that. white led near fingerprint sensor keeps blinking when i put it to charge. i read this thread and tried the methods of holding power button, or power+volume up, or power+volume down, or power+volume up+volume down. but nothing works. i did all with and without charging. tried all these last night and this morning as well. meanwhile i left the phone in charge over night, for approx 8 hours. no charging screen, not booting up. now what ??
It's the battery.
Go to your nearby Motorola service center and either get your battery replaced, or ask them to boost your battery (if it works you'll save money.)