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I got a used wizard today,it is a few weeks old I also got a cradle with it.
I pluged in the cradle to the USB port and the charger to power, after playing with it for 1-2 hours I placed the wizard on the cradle to charge and after a few mins i noticed that it was over heating. I removed it from the cradle right away and noticed that the battery was droping 1% every minute or so. After it was down to 27% i removed the charger and left only the usb connection and placed the wizard on the cradle again. it was charging fine, when it was up to 90% removed it from the cradle and again was droping fast.
When it was down to around 25-30% of the battery I did a soft reset and since then I can never get it to start again also the red charging light does not show.
What the heck is wrong with it? I also get a light burning smell from the bottom of the wizard where the connector is located.
Any help?
I need your lights guys.
Don't like the sound of the light burning smell, that sounds like an electrical fault. It looks like your battery has died and the wizard battery setup is well known to do this. You need to plug it into the official mains charger (not the usb one) as this has an output of 1A, enough to kick start the wizard battery into life and start the charging. You need to wait a short while though before the light comes on. If this fails try to get a new battery and try that. Any more light burning smells and it needs to go back to the supplier.
I would suggest that you send it back to replace/repair. The rapid dropping of the battery power suggest that it is using power somewhere (illegally). I've heard cases of battery caught on fire, etc. and I won't suggest you to use it anymore until you sort out the 'burning' smell.
First of all thanks for your replys.
I pluged the charger on it and the red charging light came on after a while.
charged for over 6 hours and its still red? I think after been charged should change to green? right?
anyways after all that still doesnt want to turn on. I got it to start a couple of times but only to the point that shows the splash screen with the rom numbers and then it turns back off.
Should I give it a smash across the room on the wall? done that with some other things and worked just kiding.
Forgot to add that up to the point when i did the soft reset the device was working fine except the charge drop. Soft reset was done while it was working ( turned on)..... if thats any help.
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
fonec said:
i thinking u need flash phone with jafwm
and here u will find 3 flashs
www.gsm-support.info
Click to expand...
Click to collapse
That ain't gonna do jack sh1t to it. If it can't start to get into bootloader, it can't flash....and it's not a flash issue.
Usually the red light means power but not charging - happens to my qtek 9100 when I let it get too flat and I have to remove and insert the battery while the mains adaptor is attached - others have to 'jump start' the battery by directly connecting to a PSU - I wouldn't do this with yours.
From what you have said it sounds like a short somewhere. Any signs of water damage? Warranty? What Wizard do you have and what country are you in?
Richard
I got the wiza 200 O2 xda mini S from a guy in UK from ebay. The idiot sold me a cradle for it with an adaptor that says 12V on it (Like an idiot that I am i just noticed that) but then again how am I supposed to think that he gave me an adaptor that its not made for it when it says on the back of it "for Imate - Kjam". Do you guys think thats what burned the **** out of the unit ?
dont forget that some times turns on shows the ROMS numbers and turns off.
No water damage... I think its on warranty... I live in Greece.
Might not be the cradle - it could be it steps down internally to 5v. Use a meter and check what it outputs to the phone. Warranty with XDA's are 2 years to the *original* purchaser. As they are only supplied with an airtime agreement then that isn't you.
Richard
have you tried changing batteries to a new one? Seriously, thats the easiest thing you could do right now and you could actually get results.
Ok this is what I did.
Removed the baterry from the device,
got a 12V 1 Amp power supply that I had lying around and give it a few shots connecting it to the battery giving it an electro shock.
(If you're going to try this be very carefull.<<<< DONT LEAVE the power supply connected to the battery>>>> just give it a few shots 1 second on and off.
That was it.
It started working, device turned on and now its charging (I think) yellow light is on.
I'm going to leave it on for a few hours and see what happens.
Wish me good luck. I'll let you know soon.
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
SmartMan said:
ok... this is what happend.
Battery is drained and its not charging due to a blown fust on the main board.
I open the phone and placed and solder a little wire over the fuse.
Still does not charge. ^%$#%$#$^%$*
Before I replaced the fuse or should i say short it the yellow light would come on for a few min and then red again. Now when I charge the battery with another external power supply the pda comes on for a few mins and then dies again. ( no charging light whatsoever).
Does anyone know where to get a mainboard for it and about how much it costs?
Asking for help again.
Click to expand...
Click to collapse
Hey man, sorry to hear about that.
The best you can do is to claim your money from ebay.
You probably killed it when you pluged in the 12V PSU. That's 230% of the normal Volts! Otherwise sell it for parts.
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
SmartMan said:
I'm in the process of claiming the money back from the IDIOT that sold it to me.
Lets see if that part of Ebay works as good.
Click to expand...
Click to collapse
Doubt it. Did you ask the seller for help before opening the phone and voiding the original warranty on the device?
SmartMan said:
ok... this is what happend.
I open the phone and placed and solder a little wire over the fuse.
Click to expand...
Click to collapse
Not a good idea IMO as now the blame is on you as previously he may have been able to get warranty service from the original vendor.
Richard
I did ask.
He is not the original buyer.
what was I suposed to do.... track back 2-3 buyers to find the original... send it to him so he can have it repaired? Anyway it was out of warranty because of the burned fuse that says that some other charger was used with it.
I had a similar thing happen but fortunately not as bad as yours. Twice now my battery has mysteriously drained completely. The last time when I tried to turn the unit on, it flashed the boot screen for a couple of seconds then poof, no more juice. When I plugged it into the USB port, nothing, no lights, no charge, no recognition from Activesync, I thought the unit was fried. I use Tmobile and got to admit they did send me a replacement fairly quickly. Before I packed up my unit I thought maybe I should plug it in using the wall charger and presto, it came on and is working fine. I have no idea what causes this but do know that if the battery is completely discharged the USB port can not over come this to put a charge on.
Same thing happened to me, kind of strange though. The charge was perhaps 70% to the best of my knowledge. I flashed it with Mr. Clean ROM and booted it up.. it came in fine into WM5, then it started the installation of the 3 progs or whatever comes with Mr. Clean.. after the second finished the unit just died *poff*. Screen blank, no responce to power buttons or any other buttons for that matter.
I've tried taking out the battery for different intervals of time, no luck. I've tried using the AC charger, no luck. No lights, sounds, telepathy or matrix ****.. it just lies there like a dummy phone.. hmm what to do. Bought it from a guy in UK (im in sweden) on eBay, don't think I will have much luck there.. even though it's brand new...
Any thouhgts?
I have had this problem - I bought a replacement battery and all is now fine. Another thread in this group states that the battery cannot charge without the OS up - so if the battery is completely discharged then it is impossible to charge through the phone. The only solution seems to be somehow to charge the battery directly - as appears to have been done earlier in this thread.
Chris
p.s. if anyone knows of another way to do it I'd be interested to hear as I'd like to revive my old battery and keep it as a spare
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
bigtal said:
I bought my Orange M3100 about 60 days ago and it has been working well until today. Last night I plugged it in to get charged and this morning I noticed that my alarm didn't go off. When I looked at the phone I saw that the charge light on the phone was red; I had never seen it red befor. When I tried to turn on the phone....Nothing, I tried to do a soft reset, hard reset, remove the battery and the sim card put them all back in....still nothing.
I tried hooking it up to the computer, car charger, wall charger and still nothing. The only time i get anything is when i plug it into power and even then the only thing i get is a red LED light at the top of the phone.
Does anybody have any ideas as to how to fix it??
I really appreciate any help as I paid $575 for this phone 2 months ago.
Thanks,
David
Click to expand...
Click to collapse
There have been other instances of this problem. I had it once and it eventually came back after lots of fiddling. The last thing I did was to leave the battery out for half an hour - whether it was this that corrected fault I don't know. The issue ssems to be around the battery or circuit that monitors battery. I've not heard a definitive solution other that time!!
Edit: Also not unique to Hermes - seen this on several other phones PDA or otherwise.
Mike
Thanks for responding. I will try that now and let you know if it worked.
**Keeping my fingures crossed**
This happened to a wizard. really frustrating. I just had to exchange. But my m3100 ha sissues charging. sometimes when I plug it in it will behave like it is not plugged in. I fiddle with the plug and wiggle it and nothihng. let it sit and then on comes the charge light...but then some times it goes out. really wonky and scary cause I too paide 650 for my hermes and can't ecahnge it with my provider
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
bigtal said:
Well I waited only 30 min and that didn't work...I will try 2 hours and hope it fixes the problem....
Click to expand...
Click to collapse
Darn!!
Curiously had this exact issue with a cheap office mobile a few weeks ago. Nothing would work. As it was chaep I took it apart- nothing loose or such like, put it back together and worked straight off. Not that I'm suggesting you try that!
I still think it will come good but what a frustrating wait. One post I saw was from someone whose TyTN never charged from the day he got it. How's your warranty/guarantee situation?
Mike
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
bigtal said:
Well I am in the US and I bought it from a guy in the UK. I have sent him an email but didn't get a response. I am not sure if Orange in the UK will honor the warranty. As I said it is only 60 days old.
It is very weird. I think I will go to my local Cingular store and try a new battery, maybe that will help. I would rather it be a battery issue than something with the phone itself.
Click to expand...
Click to collapse
Sounds like a good idea. (guy in the UK - not a scotsman I hope!!)
Check this link. I know he's talking about car charger but the bit about having charger plugged in whilst soft re-setting might be interesting. Second last post page one:
http://forum.xda-developers.com/showthread.php?t=277742&highlight=reset
EDIT Just tried having mine plugged into charger and removed battery. Light instantly goes red. Suggests your problem most likely battery and not device. Might be worth trying also taking battery in and out whilst connected to charger.
Mike
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
bigtal said:
Mike - Thank you for your help in this issue and the suggestions....looks like we are getting closer to a solution.
I don't have my wall charger here at work but i connected it to the PC USB cable while the battery was OUT, then I poped the battery in and the red light changed to Amber to indicate it is charging. The phone powered up after a soft reset. The battery shows 0% charge even though it was plugged in all of last night. It now seems to be charging, I will wait to see if the battery holds the charge or not.
Now I don't know if the problem is with the battery, charger, or phone
I guess I will be able to narrow it down in a few hours and see if the battery holds a charge.
Click to expand...
Click to collapse
Brilliant!!!
Sounds good. so the secret here maybe, taking battery out and in whilst connected to charger or usb?
I'm confident it will hold charge and things will be fine as mine is.
Like I said earlier it takes time and in the end it works fine again, BUT what precisely caused it to work again so we can help others? Because like me you've tried quite a few things.
Mike
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
bigtal said:
I just hope that this will not be a regular issue.
What finally worked was:
1) Remove battery
2) Connect phone to charger or USB (USB in my case)
3) Insert the battery while phone is connected to charger
4) Red light should turn Amber
5) Soft Reset
In the 20 minutes or so that it has been charging the battery went from 0% to 10%
Click to expand...
Click to collapse
That sounds positive. Well if my experience is anything to go by I've only had it once in 4-5 months.
With your permission I think this may be worth a spot on the Wiki. I'd be happy to use your points above and also Cieplowski's points which appear similar but have a couple of other observations, and put these up as potential answers to this not uncommon issue.
I would not do this until over the weekend just to see how you get on, though I have every confidence.
Mike
I think putting it on the wiki would be an excellent idea.
Right now it is at 70% charge so things are looking good....
I will post back on Monday and let you know how the weekend went
Thanks again,
Dave
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
towinguk said:
Having not use my exec for a bout a month I now find it will not start or take a charge (battery has 3.8v ) but it will not power up ,it is still in warranty BUT I have changed the rom ,so don’t know if o2 will repair it
If I use the wall charger a LED flashes on for about 1 second ,if I plug in to usb lead on pc (with battery removed) red led comes on any ideas appreciated
Click to expand...
Click to collapse
Problem indeed.... Firstly, I wish I could offer some constructive solutions, but afraid not.... it does sound like a worn battery, and maybe worth trying (or borrowing) another one to flash?
I take it as you refer to it as an 'Exec' that it is the O2 branded one? If it is, from my experience with the O2 technical support, they really don't have a clue. I would assume that they would send an exec straight to HTC for testing. It's a complete last resort, but if you were to tell them that your unit was dead and they were to take it in, they wouldn't be able to solve the problem before they sent it back to HTC. This is of course after you have clarified it's not just a dead battery cell.
Best of luck with the thread and hoping someone a bit more experienced can help.
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery remo....
good luck
Click to expand...
Click to collapse
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
kecido said:
So, let me get this straight, your universal does not turn on (and by turn on I mean that you see the familiar wm5 screen with your apps, etc.), no matter what have you done, and the only way to have the charging led on is by connecting it to USB port with the battery removed?
If this is the case, you might have a dead internal battery charging/power supply circuit, i have repaired some old Ipaqs with this failure, most of them failed due to a defective battery, easily recognized by overheating when the unit was placed in charge, usually the overheating increased slowly in time (months usually).
I don't want to be misunderstood, but all these devices have a way of turning of the LCD backlight, a long pressure on the on button does this, it can restores with the same long pressure, see if this is not your case.
If you have some electrical problem with your PDA you might take it to repair or you could try to do it yourself -if you're able to do it obviously-.
Anyway, try to get yourself another battery (you might ask for it to someone else with a uni), put it on and see.
I'm also assuming that you have tried to hard reset your device.
good luck
Click to expand...
Click to collapse
thanks for all the help
1 it will not turn or power ,no led no screen
2 battery dose get hot when charging
3 screen has not been dimmed
its back at o2 shop now we will see if they repair it and ill report back !!!!!!!!!
Grilloman said:
Look maybe this will give you some hope. Yesterday I took my Htc Typhon (smartphone) after a long time, the battery was die. I tried to charge via usb, and nothings happened, then I tried to use a usb charger and nothing happened neither. Finally I charged the battery alone on an universal battery charger and after 30 minutes my phone was alive again.
Hope it will help you!
Felipe
Click to expand...
Click to collapse
hi thanks for the reply i have had the same on a m600 ,would not charge from usb or car kit but did start with mains charger
i have tryed hard reset but it will not do that either
battery is stuck at 3.7v even after trying to discharge it with a small bulb
thanks
John...
This is something I've had happen in the past.
Try taking the battery out, and put it into a ziplock back, and place it in the freezer for a few hours. I know, I know, it sounds ridiculous. But sometimes, just sometimes, it will reactivate the cells, and you'll be able to charge it after that.
well done o2 uk
well as said before took my phone back to the O2 shop and sent it off to the service centre. The report came back that the main board US .not only did i get a new exec but But a new boxed one and a full set of all original parts !!
i had this problem when i first got my SPV m5000..i took it to the orange shop...(the people where nice) they kept it for few testing and said...
battary was faulty...so they gave me a new battery XD
I was in San Diego for a week, used my phone, flew back to baltimore, got out the air port made a couple of phone calls, got in the car and got home. When I took my phone out of the pocket to call someone, my phone wouldn't power on. I plugged the charger in, nothing's happening. No led lights, no charging. I plugged it in for an hour and still nothing. I tried the USB cable with the black and red wires trick, still nothing.
I don't know why my phone's dead.....
Did anyone else experience a problem like this?
is this fixable? anyone know how to fix it? Anyone willing to fix it for me?
thank you, I just really want to get my phone back..
Your Battery is probably completely dead and unfortunately a lot of time on wizards the battery won't charge again until you give it a little juice to get it going. There's 2 ways of doing that, one is with a 9v battery and the other involves hacking up a mini USB cord. I've explained the 9v battery one twice this week already and I've seen the USB one on here at least twice this week also so I'm going to let you do a little searching for them.
Here, I decided to be nice and find one of my posts for you that explains how to do the 9v method. Check out post #9 - http://forum.xda-developers.com/showthread.php?t=321375
xeno1 said:
Your Battery is probably completely dead and unfortunately a lot of time on wizards the battery won't charge again until you give it a little juice to get it going. There's 2 ways of doing that, one is with a 9v battery and the other involves hacking up a mini USB cord. I've explained the 9v battery one twice this week already and I've seen the USB one on here at least twice this week also so I'm going to let you do a little searching for them.
Here, I decided to be nice and find one of my posts for you that explains how to do the 9v method. Check out post #9 - http://forum.xda-developers.com/showthread.php?t=321375
Click to expand...
Click to collapse
hey thansk, but I did mention i tried the usb thing, and my gf has a 8125 so i tried her battery which was full and it still didn't do anything.
I'm going to try the 9v battery method..
thanks for your reply.
no one has any idea?
If you tried with a fully loaded battery from the wizrad of your gf and it still did not work then there might be more than just an empty battery.
Did you try to get into bootloader mode or do a hard reset using other battery?
Huckleberry88 said:
If you tried with a fully loaded battery from the wizrad of your gf and it still did not work then there might be more than just an empty battery.
Did you try to get into bootloader mode or do a hard reset using other battery?
Click to expand...
Click to collapse
is the bootloader mode when u press the right side buttons? if so yes I did try it.
I think I'm going to open up the phone today and try to see if anything is loose in there.
.. Turn on the device while holding the camera button. You will get into bootloader mode (3 colored screen) ...
Click to expand...
Click to collapse
To hard-reset you may try more than once ... when I do it sometimes I need to do it several times until the question appears to confirm the hard reset.
hmm, myphone died before to the point where it didnt charge, I recomend giing it a little juice, you can use the 9v battery, what I did is hacked up one of m wall chargers and did it that way, seperate the positive and negative wires then touch it to the + and - on the battery for like 5 seconds. after that just plug the phone in, and you should be good to go. hope it helps.
I tried allthe solutions listed, I think my phone is dead...
thanks for posting solutiosn people
Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could
not to be too obviouse, but you have left it charging for a while? the Uni will not switch on until the battery has been charged for a bit. However, I do believe the red light it on at this stage, even though the Uni won't switch on. Also, new batteries may not come in charged state, so same problem.
Another test may be to charge the universal in a battery charger, rather than the Uni.
boss shinoda said:
Hey guys, Well I'm going staight to the point. My Jasjar is letrally DEAD. two days ago. the battery was about 4-2%. the phone kept showing a message that I should recharge the battery "abviousely", but the problem that I wasnt at home to recharge it. Anyways, the phone turned off after a while and I thought it was becuse of the battery. So, when I wanted to recharge the battery, there was nothing, the phone didnt turn on. I even replaced the battery, but no good, and to make things more confusing, when I remove the battery and put the charger, the red light turns on, which means that there is a response, and when I put the battery back, just nothing.
I really hope that someone here help me, because I desperately need the phone these days. please guys help me.
Sorry for the long topic but I tried to give details as much as I could
Click to expand...
Click to collapse
Welcome to the forum
I can add to -Jonny- suggestions to have a look here:
http://wiki.xda-developers.com/index.php?pagename=UniversalBatteryIssue
Good luck,
Well, I've been charging it for a long time (2-3hours), but nothig...
Also, another strange thing poped up. whnen I leave the phone with the battery in it without charging for a while, and I plug the charger, the red lightturns on for like a munite and turns off again !!!!
I really don't know what to do, I don't even know what caused this problem, but from your replys I can tell that the problem is from the battery, and nothing is worng with the phone, cuz someone told me that it's a motherbord problem. So, is my phone ok? is it just a battery problem??
Thx for the replys, BTW
Suggestions
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.
kalya said:
Try your battery in another Uni.
Try another NEW battery in your Uni.(you've )
Try to see if your device can be put in bootloader so to know it is not dead completely.
Simple suggestions.
But ..Been there...Done that..worked.
Click to expand...
Click to collapse
Well thats a nice idea ,, Im ganna give it a try ASAP, and when I do so, I'll let ya know what happened
Thx for the reply