Hello all, I just wanted to inform you all that Xperia X1 is not available from SE anymore, so if your device goes beyond repair within warranty time, you are likely to get your money back or get it changed to an another phone.
This is what happened to me, my Xperia's screen and screen ribbon cable broke somewhat simultaneously. I returned my Xperia to the seller store to be checked out, and they came back to me with a letter saying that Xperia is not available anymore, asking my bank account number to give my money back.
As of this moment I am waiting eagerly my money to get a Desire HD, so thank you Xperia community, you have been very helpful!
I'm gonna send my phone in because my keyboards doubles letters as we might all have experienced...
I wonder whether the Xperia Service Center is still working here in Germany. But I suppose so...They'd never give me money for the device now. Althought that would have been fantastic. Have fun...and (in my humble opinion) wait for WP 7!
Refirbished model is the most likely thing
I bought mine last year 619€ need to get the money back lol
jkoljo said:
Hello all, I just wanted to inform you all that Xperia X1 is not available from SE anymore, so if your device goes beyond repair within warranty time, you are likely to get your money back or get it changed to an another phone.
This is what happened to me, my Xperia's screen and screen ribbon cable broke somewhat simultaneously. I returned my Xperia to the seller store to be checked out, and they came back to me with a letter saying that Xperia is not available anymore, asking my bank account number to give my money back.
As of this moment I am waiting eagerly my money to get a Desire HD, so thank you Xperia community, you have been very helpful!
Click to expand...
Click to collapse
I guess it's official now, The X1 is now Legendary lol . To bad I don't have a warranty even though mine is still in really good condition 11 months of using it, if anything happens to it though I'm F'ed. X1 will defiantly go down in history as one of the best HD phones for WM .
2 years today since i first bought an X1! and hours and hours on the phone to customer service and 10 X1's later i still have my X1! Even though its an amazing phone it has also been the most problematic i've ever had! But i'll be keeping it until it dies again who knows how long that will be!
comeradealexi said:
2 years today since i first bought an X1! and hours and hours on the phone to customer service and 10 X1's later i still have my X1! Even though its an amazing phone it has also been the most problematic i've ever had! But i'll be keeping it until it dies again who knows how long that will be!
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Click to collapse
Lol 10 X1's later , I love this phone but if that situation happen to me I would of looked for a different phone after the 3rd time I had to return it and thank god I haven't had some of the problems other X1 users have had . But I guess there is a reason why you kept on getting the X1 after the first return.
Viper89 said:
Lol 10 X1's later , I love this phone but if that situation happen to me I would of looked for a different phone after the 3rd time I had to return it and thank god I haven't had some of the problems other X1 users have had . But I guess there is a reason why you kept on getting the X1 after the first return.
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Click to collapse
haha yeah well, it does everything i want it too! I was offered the G1 and such but it just didnt match the look of the x1 and the WM Operating system in the way i can install and get everything i need on it! I would have happily accepted an x2 if anyone had offered it but unfourtunatley vodafone UK decided WM phone were crap and decided to not stock them anymore.
It was funny actually, when i found out vodafone was no longer stocking the x1 the dude on the phone said for me to check GSMARENA.com to see what other good phones there are out there etc. At the time guess what the top phone on GSMARENA was? the X1!
comeradealexi said:
haha yeah well, it does everything i want it too! I was offered the G1 and such but it just didnt match the look of the x1 and the WM Operating system in the way i can install and get everything i need on it! I would have happily accepted an x2 if anyone had offered it but unfourtunatley vodafone UK decided WM phone were crap and decided to not stock them anymore.
It was funny actually, when i found out vodafone was no longer stocking the x1 the dude on the phone said for me to check GSMARENA.com to see what other good phones there are out there etc. At the time guess what the top phone on GSMARENA was? the X1!
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Click to collapse
Haha that is pretty funny, to this date at GSMARENA.com the X1 is ranked 6th and by Interest it's ranked 3rd and it's the only phone from 2008( Well there is the N82 from 2007 and the 5800 Xpress Music but we all know the X1 is way better than those phones lol) at the top of these lists now that's saying something. I also found this image from phonearena.com a couple of days ago.
To me it's logic that the X1 is not available anymore. It was launched in late 2008 and had been available for almost 2 years despite the fact that it's successor, the X2, was introduced. The home electronics store of my choice here in Switzerland sold the last X1 somewhere last month.
Related
After much huffing and puffing i have finally put the nail in my ATHENA experience for the past 7 months.
I have really enjoyed using it but it just falls short in a few major areas for me to continue.
1.Its just TOO BIG as a phone, its ok when im sat down but at weekends and evenings its just too annoying to carry about, removing the sim is like surgery so i dont want to do that too often
2. Its just TOO SMALL to be a half decent laptop, The browser sucks and how ever much you dress up WM6 its just Not XP!
3. I dont drive a car so GPS means nothing to me
So my missus has kindly given me her LG viewty upgrade as a early xmas pressie and today i finally won a bid on ebay for a black EEE pc so thats that.
The viewty is a cracking phone and it feels really weird to hold something so small again as a phone.
It can teach the athena a few lessons as well.
1. It plays back DIVX PERFECTLY full screen no jumping out of the BOX! why the athena is so crap at this is beyond me.
2.It streams movies and TV much better via ORB .. NO BUFERING!
3.Its compatable with Mobile TV .. SKY FOOTY for £5 here i come. You can even connect it to a TV like the Athena.
Obviously theres loads it cant do but too be honest i feel like i have dropped a burden carrying that thing about
with me.
If i was a regular driver and would use the GPS i would keep it, i dont really use any of the Office apps either.
So up on EBAY it goes , superlight weight LAP top and almost feather like phone here i come
spacecat said:
After much huffing
Click to expand...
Click to collapse
Paint ?
Also, to sum up.. No one cares.
KThxBye.
Your contributions on these forums will be missed despite the idiot who posted the previous wasteful and utterly pointless previous comment.. i am considering a move away too and i have a choice of phones to keep and the sale of my Athena will fund my next purchase just waiting for reviews of the shift to see if i want one or not!!! Enjoy the eee!!!!!!!!!!!!!!!!!!!!!!!!!!!
I'm thinking of trading in my Athena for a Viewty or N95 8gb, but they don't seem to be going for very much. I'd have to supplement my Athena (or rather, Ameo) about 90quid at Cex to get a Viewty.
How much did you get for your Ameo Spacecat?
I am still using the Ameo for mobile internet at which it is great, as a phone it is useless to be honest so I still use the Artemis for voice related stuff.
What I want next is the Touch Cruse as this has everything to die for as far as I am concerned, I have just got the wife a Touch (elf) and its a great bit of kit, add the extras the Touch Cruse has on board and this has to be the best combo unit going.
I very nearly got the Viewty yesterday, but I found the attraction of the Touch better - all I need to do is teach HID to use it! (this could take some time) - Mike
mikealder said:
I am still using the Ameo for mobile internet at which it is great, as a phone it is useless to be honest so I still use the Artemis for voice related stuff.
What I want next is the Touch Cruse as this has everything to die for as far as I am concerned, I have just got the wife a Touch (elf) and its a great bit of kit, add the extras the Touch Cruse has on board and this has to be the best combo unit going.
I very nearly got the Viewty yesterday, but I found the attraction of the Touch better - all I need to do is teach HID to use it! (this could take some time) - Mike
Click to expand...
Click to collapse
Just stuck my Ameo on Ebay!
£298 with the 4-in-1 and a mini keyboard/mouse.
Good price I think.
N95 8GB for me I think!
SupraSkylineSTI said:
Paint ?
Also, to sum up.. No one cares.
KThxBye.
Click to expand...
Click to collapse
Your a bit of a **** mate, nevermind one day you may grow one!
SupraSkylineSTI said:
Paint ?
Also, to sum up.. No one cares.
KThxBye.
Click to expand...
Click to collapse
i guess a 1 day ban was not enough for u.. maybe u need some more.
SupraSkylineSTI said:
Paint ?
Also, to sum up.. No one cares.
KThxBye.
Click to expand...
Click to collapse
I guess you want another ban, lets make it longer, say a week?
if you are rude after this is a permanent one.
Sold my Ameo tonight.
Traded in a DS Lite and some games to get myself a new handset at Cex. This shop is not my ideal choice, but they offer a warranty that lasts a year and covers the phone being blocked (something that Ebay can't do). This turned out to be fortuitous.
I decided I quite like LG Viewtys (after initially deciding I don't). It was either the Viewty or the N95 8GB. Nothing else really holds a candle - sorry Sony Ericsson but you SUCK for web browsing and you DOUBLE SUCK for video recording quality.
I bought one Viewty, tried to make a phone call: blocked. Manager tested device; definitely blocked.
Second device: blocked
Third: blocked.
Unfortunately a man who turned up after me and immediately before I found out MY phone was blocked managed to obtain the ONLY ONE that WASN'T blocked. I cursed under my breath.
I now have £270 worth of CEX vouchers, valid for a year on any product. I wondered if perhaps someone could offer a suggestion of another handset besides the N95 8GB and Viewty which has....
A good browser
HSDPA
Decent camera with VGA movie recording
Those are my only requirements.
Please don't say the standard N95 - I gave the last one away to my fiance so don't wish to buy another.
Thank you
leoni1980 said:
Sold my Ameo tonight.
Traded in a DS Lite and some games to get myself a new handset at Cex. This shop is not my ideal choice, but they offer a warranty that lasts a year and covers the phone being blocked (something that Ebay can't do). This turned out to be fortuitous.
I decided I quite like LG Viewtys (after initially deciding I don't). It was either the Viewty or the N95 8GB. Nothing else really holds a candle - sorry Sony Ericsson but you SUCK for web browsing and you DOUBLE SUCK for video recording quality.
I bought one Viewty, tried to make a phone call: blocked. Manager tested device; definitely blocked.
Second device: blocked
Third: blocked.
Unfortunately a man who turned up after me and immediately before I found out MY phone was blocked managed to obtain the ONLY ONE that WASN'T blocked. I cursed under my breath.
I now have £270 worth of CEX vouchers, valid for a year on any product. I wondered if perhaps someone could offer a suggestion of another handset besides the N95 8GB and Viewty which has....
A good browser
HSDPA
Decent camera with VGA movie recording
Those are my only requirements.
Please don't say the standard N95 - I gave the last one away to my fiance so don't wish to buy another.
Thank you
Click to expand...
Click to collapse
how about a polaris? i will be cooking under it so u'll still enjoy me roms there. has everything u want in a thin package except the video recording.
Pawel062 said:
how about a polaris? i will be cooking under it so u'll still enjoy me roms there. has everything u want in a thin package except the video recording.
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Click to collapse
yes ive looked at that but it will be a long time before Cex have one of those for me to exchange my vouchers for.
Just out of interest, what is it that prevents the possibilty of hacking Vga 30fps capability into some of the newer windows mobile devices?
Is this capability entirely hardware driven?
Cheers Pawel
leoni1980 said:
yes ive looked at that but it will be a long time before Cex have one of those for me to exchange my vouchers for.
Just out of interest, what is it that prevents the possibilty of hacking Vga 30fps capability into some of the newer windows mobile devices?
Is this capability entirely hardware driven?
Cheers Pawel
Click to expand...
Click to collapse
no clue. never done something like that but i have one of the best teams under my belt. no promises but if someone reminds me we'll try to do this once we have our polaris' in hand.
leoni1980 said:
Sold my Ameo tonight.
Traded in a DS Lite and some games to get myself a new handset at Cex. This shop is not my ideal choice, but they offer a warranty that lasts a year and covers the phone being blocked (something that Ebay can't do). This turned out to be fortuitous.
I decided I quite like LG Viewtys (after initially deciding I don't). It was either the Viewty or the N95 8GB. Nothing else really holds a candle - sorry Sony Ericsson but you SUCK for web browsing and you DOUBLE SUCK for video recording quality.
I bought one Viewty, tried to make a phone call: blocked. Manager tested device; definitely blocked.
Second device: blocked
Third: blocked.
Unfortunately a man who turned up after me and immediately before I found out MY phone was blocked managed to obtain the ONLY ONE that WASN'T blocked. I cursed under my breath.
I now have £270 worth of CEX vouchers, valid for a year on any product. I wondered if perhaps someone could offer a suggestion of another handset besides the N95 8GB and Viewty which has....
A good browser
HSDPA
Decent camera with VGA movie recording
Those are my only requirements.
Please don't say the standard N95 - I gave the last one away to my fiance so don't wish to buy another.
Thank you
Click to expand...
Click to collapse
wait and a get a viewty, cracking fone
spacecat said:
wait and a get a viewty, cracking fone
Click to expand...
Click to collapse
I went for the N95. I know I had one and I know I gave it away to my fiance, but I kind of missed it....
I've just installed the very latest firmware and I'm super impressed. The camera shutter and processing speed is IMPRESSIVELY improved and therefore much more useful than it once was. There's updated maps software, 30% higher battery life and everything just seems great. To be honest I prefer the reassuring tactility of a keypad to touchscreen impact, and for £100 less than the Viewty I don't think I'm missing out on it.
I will say that on second impression I did really like the Viewty, and if it wasn't for a gang of insurance phone blocking scammers operating in derby I would be using one right now, but maybe it does pay to go back to your old club.
I bought a Nokia N800 yesterday on Ebay for no less than 100 quid. Now with the official upgrade release of OS2008 on this device and the fact that the N95 supports SAP, as does the N800 I'm hoping the two will work together and give me a multimedia combination to rock the Athena's socks off.
someone else had the same idea....
http://vaibhavsharma.wordpress.com/2007/11/17/the-perfect-pair/
me too.....!!!!!!!!!!!!!!!!
just bit the bullet and bought a flybook A33i for a bargain price so my athenas got to go to keep the wife happy might keep the artemis (depends on price i get for athena) to still have a hold on WM and xdas however much i hate the os its a love hate relationship
Got my EEE pc yesterday.
Its actually smaller than i thought it was in the shop.
excellent screen , excellent build quality .. looks like it should cost a lot more.
now to install XP
spzero said:
just bit the bullet and bought a flybook A33i for a bargain price so my athenas got to go to keep the wife happy might keep the artemis (depends on price i get for athena) to still have a hold on WM and xdas however much i hate the os its a love hate relationship
Click to expand...
Click to collapse
My dad has a flybook A33i, its nice
spacecat said:
Got my EEE pc yesterday.
Its actually smaller than i thought it was in the shop.
excellent screen , excellent build quality .. looks like it should cost a lot more.
now to install XP
Click to expand...
Click to collapse
be sure to register with eeeuser.com for help with setup, patches and mods.
Rang my carphone warehouse earlier today (was expected 20th release date) , they have no stock, not sure when they just have the dummy. He checked direct stock to get an idea of how long it would be but he said CW had no stock what so ever.....at an estimate he said two weeks.
He said lots of people asking about the phone, and all SE keep doing is putting the release back...
I think SE must be having serious issues with this phone if they keep putting it back unannounced to the general public, worries me what the final version will be like.
I mean really SE get your act together, you gave the official release date as the 30th Septemeber, coming up to a month later and we're still waiting for when we can get our hands on this with no guarentee it will be the next two weeks. Really poor service if you ask me.
My contract is up on the 25th and I can't afford to wait any longer, so I'm now going to go order a touch diamond now on a 12 month contract (which i really like anyway)....So I hate to be a forum moaner, and just keep moaning and b***ng but SE you have lost your business from me unfortunately. I am aware I am just a number to you, and one in a million wanting this phone is nothing. But you see there is your problem, stop being so corporate and get more public and have better communication with your dealers and the general public.
Anyway 12 months is a short contract length, maybe by this time next year the Xperia will be released (I will more than likely still have to wait even then).....
I really am gutted I can't get one, but oh well the Diamond will do me mighty fine...
I know how you feel and sorry to see you be forced to another device but considering your circumstances, it's completely understandable.
The Touch Diamond is no slouch so enjoy it for what it's worth. As you said, I just wish SE would communicate the situation better with the die-hard customers. Business and marketing certainly can burst a products bubble as it's a fine line between hype and disappointment but it this case I think a formal press release coming clean on the situation might save some people from jumping ship.
Again, sorry to see another person forced away. Regardless, enjoy your new toy!
It's a shame really, as I was almost forced to do the same thing. My contract ran out a few days since.
Luckily enough i managed to get hold of a working xperia and im quite happy now until the retail version is out, when ill sell my modded proto and buy the retail version.
I agree totally with this thread. I was in the same situation, I simply loved this phone and SE would have now a totally new person, because I never owned a SE phone in my life and this would have been the first I liked, no, I loved! But I have to wait way to long... Now, ok I'm still waiting, but I'm waiting for the Touch HD, I think this phone will be available at the beginning of November here in Germany and although if the X1 would be available, too, sorry, I'm just very, very upset because of SEs delay, so I wont buy it. I know, I'm very emotional, but thats my way and if they dissapoint me soooo much, then I will choose the competitor, who is really great by the way Sony, you lost one person more, so in this thread already two! Shame on you!
Hang on guys, the SE X1 is definitely coming, so it's a only a matter of roundabout a view days... or whatever...
Of course you can buy some alternative crappy plastic thingies by now or you wait for the real thing of awesomeness - for me the choice is easy.
If it takes 2 more weeks then okay, if it takes a view weeks more, than it's still okay. The thing is: I have no alternative, all the rest on the market is not really worth a comparison, at least if it comes to my requirements.
So I really want this phone.
What I want hasn't been made I'd like a phone with a PXA930 800mhz processor with a Imageon Z460 3D graphics core (or equavalent), 256+ ram, and a hardware keyboard with windows 6.1 mobile.
Kloc said:
What I want hasn't been made I'd like a phone with a Xscale 800mhz processor with a Imageon Z460 3D graphics core (or equavalent), 256+ ram, and a hardware keyboard with windows 6.1 mobile.
Click to expand...
Click to collapse
Yeah, but imaginary devices take even longer for release - better focus on one that has been at least announced
foo said:
Yeah, but imaginary devices take even longer for release - better focus on one that has been at least announced
Click to expand...
Click to collapse
Very true. Just can't wait till they start offering High Performance phones like they do with Laptops/Desktops now a days. So you can go to a website and add what processor,case, ram, etc you want in your device and what OS you want and what bands you want and they ship it to you.
i must admit i was gung ho for the xperia and thru being starved of information i started reading about the HD. Now i've decided to wait until i can see them both but i'm pretty much in the Touch HD camp at the moment. Shame because this would have been my first keyboard phone. I'll either use my mobile or a BT keyboard when at work/desk/sat around!
First off let me say I had been a loyal SE fan for years since I bought my first t68. I have owned dozens of phones since then over the years and have purchased every p series phone (except the p1) as my needs increased. I still own many of these phones.
I bought an X1 and I got one of those infamous week 44 X1 models. I use it to keep on top of my emails and keeping in touch with clients, GPS etc. as I am not always near a computer. I was very happy with it and even convinced several of my colleagues to get an X1, half of whom have started having issues with their phones (that's another story).
My case finally cracked after 8 months despite me taking extra care of it. So I contacted X1 dedicated service. They told me to contact my point of sale first (defeats the purpose of being dedicated service). So I did that, got a service order number and sent my phone in by post to the service repair place and got it back in around 10 days. Now this was just before I went to London for a business trip and I should have taken a closer look at the phone. When I arrived in London, I noticed that there was a chunk missing from chrome part of the chassis itself. This was where someone would insert a tool to open the case or something. I was pissed! How can you send a phone back damaged to a customer? To add insult to injury the GPS refused to connect to a satellite!!! I resorted to using paper maps, something I wanted to avoid, oh well...
After getting back from London, I contact X1 dedicated service again, this time no reply from them. So I write to the general SE supports describing the events. After a good part of a week, I get a reply telling me to contact the point of sale again. So after a week as I was too busy I again contact my point of sale, get a repair order and send it in to the service depot. The very next day somebody from SE calls me (he wont give me a direct number or email to reply btw) and says, send it to us and we we will ship you a new phone. I told him the service depot has it and to contact them. The service depot contacts me saying they have fixed my phone and are going to send it back. Next day same dude from SE says they told the service depot to send it back to them so they can send me a new phone.
So finally at the end of the week same guy from SE calls and says he has shipping confirmation from DHL and I will have my phone on Monday. So, seeing as I deal with DHL a lot, they always show up first thing in the morning. So I stayed home and waited on Monday morning and thought to myself I can do my stuff in the afternoon, after lunch still no DHL! I have to write to the general SE email as that guy refused to give his email or number, and have to wait again! After 4pm, he says by email "sorry for the confusion but it was sent by regular post" and then gives me a tracking number. The parcel was scanned in 2 hours before he emailed me, it was never sent on Friday. How could he even say that he has shipment confirmation when he it has clearly not even been sent out on Friday??? Thanks for wasting my entire day, I waited for DHL getting pissed at DHL when it wasn't even sent via DHL! Does it stop here? Nope!
I tracked the package and went personally to the post office depot the next day and picked it up myself as I did not want to wait yet another day for it to arrive. So what did I get in the mail? An X1 alright... a WEEK 40 model and it had greasy finger prints on it, it had dust and fuzz in every crevice and even in the headphone jack which also had scratches in and around it! Further more I checked the service info and it has several hours of incoming and outgoing calls shown. New phone my ass! This phone is refurbished! Lie after lie in this situation!
DEDICATED SERVICE? To what, dedicate yourselves to screwing people over? The X1 is supposed to be a flagship model and it carries the price tag with it, I deserved better than this! I scoured the net and I am not the only one who got a refurb despite being "promised" a new phone after similar issues.
Shame on you Sony Ericsson! You have lost a loyal fan and I will tell everyone who asks me if they should get the X2 to steer clear of SE and share my experiences with them.
UPDATE: Post 20
wall of text...damage +999999999999
sad story..................
I feel your pain brother! http://forum.xda-developers.com/showthread.php?t=522017&highlight=mein
Can you recommend a new phone for me or something then? is the Touch Pro 2 good?
because i mean the X2 has exclusitivity with vodafone... and i have just had endless problems with both.
But i can honestly say the x2 does look like a very good device, they've clearly changed a lot over the x1 and i am actually considering getting it :S
But its just their lack of support that deters me...
and after reading your story, i mean, they literally lied to you and thats just not on.
hinata76 said:
wall of text...damage +999999999999
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Click to collapse
Silence noob! If you don't have anything constructive to say, sod off!
comeradealexi said:
I feel your pain brother! http://forum.xda-developers.com/showthread.php?t=522017&highlight=mein
Can you recommend a new phone for me or something then? is the Touch Pro 2 good?
because i mean the X2 has exclusitivity with vodafone... and i have just had endless problems with both.
But i can honestly say the x2 does look like a very good device, they've clearly changed a lot over the x1 and i am actually considering getting it :S
But its just their lack of support that deters me...
and after reading your story, i mean, they literally lied to you and thats just not on.
Click to expand...
Click to collapse
I see they lied to you as well, must be standard protocol or something... shame shame SE (although in your case it was Voda?).
I am looking at HTC right now, but seeing as the X1 was built by them I am wondering about that as well... LOL! Not sure what to pick. I will take my time and just wait to see what hits the market. The X10 will surely prompt the other guys to make one with a faster processor as well. We will have to see...
mtechfan said:
Silence noob! If you don't have anything constructive to say, sod off!
I see they lied to you as well, must be standard protocol or something... shame shame SE.
I am looking at HTC right now, but seeing as the X1 was built by them I am wondering about that as well... LOL! Not sure what to pick. I will take my time and just wait to see what hits the market. The X10 will surely prompt the other guys to make one with a faster processor as well. We will have to see...
Click to expand...
Click to collapse
Yea - i hate to say it though but the X2 looks like one of the best 6.5 devices out there :S
comeradealexi said:
Yea - i hate to say it though but the X2 looks like one of the best 6.5 devices out there :S
Click to expand...
Click to collapse
True, but that could be because they are competing in a smaller market now. All the other players are going over to Android. Which again SE will join late in the game.
Didn't read the whole text but, there are two main reasons for me:
1. Same hardware/specs as X1.
2. No XDA support, therefore no custom ROMs from here.
It's like having an X1 with no XDA community behind it.
why don't you take some photos of the "new" phone they sent you and post them here then email SE with the link to this thread?
i'm not getting an X2 also as i lost faith in SE "i need a flexcable for my X1 and it was out of stock in the entire country and could be found only in one place which is so expensive!", plus no XDA-Developers Support.
Meh not to mention SE's super slow due on new phones... the X1 took one whole year that's one screw up management... By the time X2 and X10 out everyone else beat it by miles, at that time only sore pitty SE fan like me will still go after them for double the price of other competitor models which already considerbly 'old' at that time... SE lost money for a reason not mainly because of the global economic downturn...
anaadoul said:
why don't you take some photos of the "new" phone they sent you and post them here then email SE with the link to this thread?
i'm not getting an X2 also as i lost faith in SE "i need a flexcable for my X1 and it was out of stock in the entire country and could be found only in one place which is so expensive!", plus no XDA-Developers Support.
Click to expand...
Click to collapse
I could take pictures, but it was a dirty older phone. As it sits it just looks like another used X1. However...
Here is a picture of the damage when it was returned (after being repaired) the first time.
SE has a copy of this picture, I sent to them when I made the first complaint-
i bet many of us on xda have at somepoint had each others phones since SE seems to be sending out damaged ones that got sent back
comeradealexi said:
i bet many of us on xda have at somepoint had each others phones since SE seems to be sending out damaged ones that got sent back
Click to expand...
Click to collapse
LOL! You know... that is a very strong possibility...
Heres my story,
I had my x1 for 7 months (and I never dropped it), in this time the surface of the D-Pad came off in some places even though i havent used it to often. well... than came the basic crack in the case and I brought it to my phone provider, they said they will send it to SE and SE will fix it. they gave me an white W200i as replacement -.-. x1 came back 2 weeks later with a new case but D-Pad and batterycover not replaced. i told the guys to replace it but they just didn't do it.
But somehow i can't be mad @ SE and if i had the money i would buy the x2 right when it comes out.
austrianX1user said:
Heres my story,
I had my x1 for 7 months (and I never dropped it), in this time the surface of the D-Pad came off in some places even though i havent used it to often. well... than came the basic crack in the case and I brought it to my phone provider, they said they will send it to SE and SE will fix it. they gave me an white W200i as replacement -.-. x1 came back 2 weeks later with a new case but D-Pad and batterycover not replaced. i told the guys to replace it but they just didn't do it.
But somehow i can't be mad @ SE and if i had the money i would buy the x2 right when it comes out.
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Yeah, the dpad area of mine was chipped away as well.
If you cant be mad at someone for not doing something you asked them to do, you must be very forgiving.
Hi
Even though, I haven't had a single crack so far, I have several scratches on the battery cover. I'm confident that one day I will have to send my phone for replacement (or just buy a new cover) because of breakage in the housing. This very day I will order another Sony Ericsson phone - either X2 or X10 or XXX (no pun ). Although I'm disappointed of the support @ SE, I really like their phones - Xperia is the first phone I could have complaints for. To be honest - I can't blame SE for a single failure till now - therefore I still believe in them and I'd buy their phones in future. Of course, my patience is not endless, but for now they still have a true fan.
Cheers
X1 built by HTC, what about X2?
Hi guys,
As far as I know the X1 was built by HTC (hence being here at XDA), with SE only doing the software touches.
I've had SE phones for years (P-series, and also the K-series ones for camera.) I went for the X1 because I wanted to use my phone more for web, email, etc. and because of my experience with SE.
To date I've been lucky. The only problem I've had with the phone is a crack on the chrome plastic from where I dropped it but I'd be concerned about going for the X2 given the X1 build quality issues.
Do we know if SE or HTC are building the X2? If its SE then it might have better build quality, if its HTC then it could be the X1 all over again! HTC have a history of producing excellent phone functionality but questionable build quality and I do wonder if the X1 has just fallen foul of that... if X2 is made by SE then it could be a good, reliable and well built piece of kit!
emuX said:
Hi guys,
As far as I know the X1 was built by HTC (hence being here at XDA), with SE only doing the software touches.
I've had SE phones for years (P-series, and also the K-series ones for camera.) I went for the X1 because I wanted to use my phone more for web, email, etc. and because of my experience with SE.
To date I've been lucky. The only problem I've had with the phone is a crack on the chrome plastic from where I dropped it but I'd be concerned about going for the X2 given the X1 build quality issues.
Do we know if SE or HTC are building the X2? If its SE then it might have better build quality, if its HTC then it could be the X1 all over again! HTC have a history of producing excellent phone functionality but questionable build quality and I do wonder if the X1 has just fallen foul of that... if X2 is made by SE then it could be a good, reliable and well built piece of kit!
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built by a side company of foxconn. so build quality should be very good.
put foxconn on wikipedia and u will see they make a lot of famous top end products,
Even i had(still having) a similar problem. My phone's screen stopped working. First i sent an e-mail to X1 support about this, no one replied (it has been 3 weeks now and still no reply), after that i tried calling on the X1 support no an no one picks it up. Then i searched for a service center near my place(the service center which i knew is now closed). I gave it to them, its been more than a week now and the phone is till with them and they say it will take 10 more days for the parts to arrive.
UPDATE:
I got a response my phone and email from the Customer Service Manager for this region.
On behalf of Sony Ericsson he apologized for the way that my case was handled and said that they take these kinds of issues very seriously etc.
As the replacement phone is working, they are not going to send me a new one. If this one fails we can address it then.
(I knew that was coming)
Will I buy another SE product again? We will see...
Hi Guys,
I am a X1 owner since Apr 09, when I bought it seems like dream come true. But as time goes by I am really disappointed with the built quality, the glossy coating of d-pad button is peeling off. I've been thinking to replace my X1 with other device/brand.
I just want to know: how many of you guys have replace your X1 with other device within first 6 months of usage?
Cheers
I'm happy with it, I can't see why so many people are always moaning.
Actually I am very ok with it, just that the keyboard is failing me for the second time... its kinda pissing me off...
qpr said:
i'm happy with it, i can't see why so many people are always moaning.
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+1 .
Think the polls should be either "yes" or "no" cause im not keeping till death do us part - nor do i think its a piece of crap.
I'm waiting till my cotracts finished then will confisder the x2
No problem, keeping it til' death do us appart
seems that death did us apart too soon
nice phone though. i'm using it only as a 3G Modem
in the begining i wasnt to impressed with the x1a that i have and kind of regret buying such an expensive phone but after a year of having it, i think it is about equal to any other phone out on the market today.
im still on the original rom, i have tom tom, skyfire, opera mini 4.2 and 5.0, ae button plus and it does just about everything i need it to do.
i was considering a new phone but the x1a is doing everything that i need it to do. i have not had any cracked issues but i did notice that the outer bottom square ring of the dpad has chipped but not gotten any worse. i think i can wait another year for another phone and by that time, the new phone should be a real upgrade in software and hardware.
I'm thinking about replacing mine when it is dead.
It is a nice phone with so much potential but I am really upset with Sony Ericsson on the way that they have treated their X1 customers....given that I got mine about April this year I was expecting Sony to at least provide us with the 6.5 upgrade but that looks like never going to happen..
Mr Frog....
I'll have my X1 well into the first half of 2010. Still waiting on an Android 2.0 thats a complete package. I can wait though, WildChilds WM6.5 ROMs have breathed new life into my X1.
mrfrog said:
I'm thinking about replacing mine when it is dead.
It is a nice phone with so much potential but I am really upset with Sony Ericsson on the way that they have treated their X1 customers....given that I got mine about April this year I was expecting Sony to at least provide us with the 6.5 upgrade but that looks like never going to happen..
Mr Frog....
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Sony Ericsson has never given a free OS upgrade for their phones ever, only minor firmware updates. I still don't know why people were expecting one for the X1.
I'm waiting for quad core X22.
The X1 works for me with a few tweaks.
there are 2 categories of xperia users
1) you kept the stock rom and did no customization, therefore you hate the phone because it's extremely laggy and it freezes alot
or
2) you reflashed your rom with a faster custom rom, therefore the phone is more interesting and more bearable
i was in your position abuot 2 months ago was planning to sell the x1 and pick up the htc hero, but after i reflashed my rom with a custom rom(Touch-IT Xperience v16_Build21055_wm6.1) the phone seems to be 1000x times better imo
slickerxcuh said:
there are 2 categories of xperia users
1) you kept the stock rom and did no customization, therefore you hate the phone because it's extremely laggy and it freezes alot
or
2) you reflashed your rom with a faster custom rom, therefore the phone is more interesting and more bearable
i was in your position abuot 2 months ago was planning to sell the x1 and pick up the htc hero, but after i reflashed my rom with a custom rom(Touch-IT Xperience v16_Build21055_wm6.1) the phone seems to be 1000x times better imo
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Click to collapse
That is not the RULE.
Mine X1 has 10 months and on stock ROM is not laggy at all.
I flashed it. I love it, but it has flaws. Keyboard has become buggy (like on y old AT&T Tilt) and cracks are displeasing but not important to me.
No device is perfect, but I do not need to upgrade anytime soon. I am thinking of just buying a new keyboard ($40) and a new frame ($80) and making it like new again.
Nothing else (except the Droid) has me intrigued. When droid is available in US 3G I'll consider it, but until then I am keeping my X1.
Ok guys, I'm having a bit of trouble here.
Here's my situation. I'm currently on an orange 18 month contract, with 3 months left on my contract, so I can upgrade to something else in April, I've been told.
I rang Orange regarding the broken contacts on the volume rocker switch, which I think quite a few people have had problems with. They offered to send me a replacement phone which I agreed to. They then rang me back saying they were out of stock at the moment and I could wait 3 days or so for new stock for my replacement or they could send me a HTC Hero right away. I'd still have the option to upgrade my phone in April when my contract expires, allowing me to keep the Hero and choose a new phone, but I'd never be able to get the Touch HD again if the Hero ever had any problems.
So should I go for the HTC Hero or wait a couple of days for the Touch HD?
I really don't know what to do..opinions please!
Come on, guys, nobody's willing to give me their opinion on this?
I'm really surprised they'll send you a replacement so soon before the end of your contract!
Personally I'd either:
a) Accept a new phone (either one) and sell it on eBay for ~£200, then upgrade in April
or
b) Take the HTC Hero, to try out Android. If you don't like it, you can sell it in three months and upgrade to a HD2
Or if the HD2 (or another phone) is not to your liking, try out a new phone, get a new upgrade, sell them both, buy a HD, and still make a few hundred £££s in the meantime!
Thanks for the reply Smeddy, I see where you're coming from but that's quite a detached view. I'm looking for an opinion in terms of what a fellow HD Rom-flashing addict would do lol, as I'm sure I'm not the only one who's quite attached to this phone.
No more responses, guys?
vdude_1 said:
Come on, guys, nobody's willing to give me their opinion on this?
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Well its totally up to whether or not you want android or wm. If they are willing to still give you a free update in April and you want android, then it sounds like a good deal. But I'd get it in writing or at least take person on phones details and a reference number. If you want wm, then I'd wait a few days until a replacement HD is available
JM2C
I would wait for the HD.
At the moment Orange do not have any phones that I would "upgrade" to.
Come April that might change !
r
Andrew
Umm I had heard that the Touch HD had been discontinued with Orange. The fact that they have said they will replace with a hero, does that mean you have Orange insurance?
I have to agree with Fallen Spartan.
Without written confirmation I'd wait for HD, with it I'd try Android...
I do have insurance, yup. I'll give them a call back in about 2 hrs to see if the offer's on the table and get it all written down and sent to me. I'm leaning towards the Hero for 3 months and then see what Orange has to offer then as an upgrade..I still think I'd probably be quite gutted about giving up my HD though, that's the only thing stopping me..
I think I've decided. Considering on the HD I can run both WM and Android (not fully stable yet, I know but it's still there), I think I'll stick with the HD for another three months and then look to see what I can get then. If I don't see anything on Orange by then that I want to upgrade to, I'll look elsewhere.
I hope I don't change my mind again lol
Thanks to everyone for their input, much appreciated
vdude_1 said:
I think I've decided. Considering on the HD I can run both WM and Android (not fully stable yet, I know but it's still there), I think I'll stick with the HD for another three months and then look to see what I can get then. If I don't see anything on Orange by then that I want to upgrade to, I'll look elsewhere.
I hope I don't change my mind again lol
Thanks to everyone for their input, much appreciated
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What made you change your mind again? Was this after talking to your provider again and them not giving guarantees etc?
Fallen Spartan said:
What made you change your mind again? Was this after talking to your provider again and them not giving guarantees etc?
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Not at all, I didn't call them up until about 5 minutes ago. I think I'm most probably going to go with an Android HTC in 3-6 months time anyway so I'd like to keep hold of the HD as I've spent a lot of time tinkering and playing with regarding ROMs etc and would like to see how the windows scene progresses, even when I'll have my future Android phone.
Just flashed back to standard Orange ROM and SPL, ready for pick-up after work tomorrow..wow, it looks strange!