For the past few weeks I have been happily using PPC 2003 with no real problems. Yesterday I receieved a annoying spam sms text message.. I deleted the text and my phone suddendly crashed!! I tried soft resetting but no joy.. so I tried hard reset but to my horror the screen showed GSM ERROR in the bootloader (I was a bit worried).. I tried to restart teh GSM but it kept failing. I then tried the soft reset and the 'Windows Test only screen was displayed but the XDA model number and radio stack version were not. The Unit version of PPC 2003 was displayed however.. Anyway basically the xda did not an expensive brick I thought!!. I tried downloading the ROM again via SD card method but no joy.. I also tried installing an old ROM but still no joy.
Anyway I slept on the problem and decided to maybe do some drastic measures i.e the sodlering e.t.c After waking up the XDA was flat as a fart!! so i plugged it into the mains and to my suprise it worked!! not sure what I had reset by letting it go flat but it did the trick.
anyway I've seen other people with the similar problems.. hope this gives a bit of hope to you guys.
can anybody explain the problem though...i.e why it happened.
Question: are you in the target audience for high-end intelligence methods or in the target audience to have a completely new and evel exploits tested against you?
The fact that it was a spam makes me wonder: they may have tried something with the User Data Header which looks more obnoxious on a Nokia or so, and inadvertently crashed the Radio Stack on your box. If this is the case, the interesting question is whether this provides what called an 'arbitrary code' buffer overflow. If (big IF) so, one can hack our Modem parts remotely. If this is the case, the attacker would still need to hack the main processor from the modem part over a few serial lines. But this would be an interesting challenge, and when succeeded, one would get a major round of applause at a hacker convention.
Let's not all go nuts, but lets be aware of strange RSU crashes: Once is an accident, twice is coincidence, three times is enemy action.
The fact that I received a spam SMS (I believe) has no bearing on the problem I encountered. I seriously don't think that the text mesasage was the cause of the fault but just an incident that occured leading up to the fault.. I'm sure that somebody telling me I had won 10K and asking me to ring a £1.90 per min number didn't intensionally add code to the text to crash the xda.
As you said there seems to be a problem with the radio stack.. which could be related to opening a text or deleting it or something totally different.
For the records I'm using O2 v21 of the radio stack.
Hey all, so I was on a business conference call this morning and immediately after the call I went to check my Call History, which had plenty of records in it last night, and there was no history. Furthermore, I lost the ability to make calls. I figured "oh it's just another stupid M$ bug... why don't I reboot." Well, bad idea. After rebooting, the phone now states it has No Service; however, Media Net is miraculously still connected. To test this anomaly, I loaded up IE and navigated to google.com. To my surprise, the page loaded! Nonetheless, I cannot load the phone app either manually or even by pressing the send button. I'm not receiving any texts or phone calls.
Is this a common problem? Could something have shorted out? Is my radio rom simply busted? Luckily, I'm a good boy and I synchronize my phone with my Nix box frequently so I have everything backed up. I just need to get my phone back to normal!
I'm running the newest ROM available from HTC America for AT&T. Here's what the screen says at boot time:
M 05 R 1.40.30.00
S 04 G 32.73.7020.16H
B 06 D 2.15
When the phone is booting, the screen that lists the roms looks like it always has. It doesn't say "No GSM" like some people have had on this forum.
I've rebooted the damn thing so many times that I learned something new today. WM5 has a Safe Mode... I'll be damned!!! It asked me if I wanted to reboot in Safe Mode at one point and I figured "why not? it has helped me fix so many Windows problems on PCs, surely it will be the answer to my problems on this phone right?!" Guess again, nothing different other than no Today plug-ins or autorun programs. I'm at a loss of ideas with this.
One thing you all should know is that I've taken the phone apart multiple times to replace my cracked screens (yes my screen has cracked more than once... I swear it's a design flaw in the phone). I even took it apart and assembled it perfectly this morning after I started experiencing the problems . That didn't help... but the good news is everything is intact hardware wise with the phone
I GREATLY appreciate any help. I've used this forum frequently to get tips and tricks on tricking my AT&T 8525 out. You guys are great. Thanks in advance!
So I just noticed something new. If my number is being dialed, the phone actually comes out of sleep mode and lights up but never rings or even shows a call is coming in. Of course I cannot pickup the call. This is VERY weird behavior. I'm getting quite desperate and there have been no posts so I'm getting ready to just reflash this phone. Any ideas, suggestions, comments, etc?!?!?!
Well, ended up just loading up a new rom (WM6) from AT&T/HTC and lost all of my customizations but the phone works well now. Thanks to all those who viewed this thread and THOUGHT about helping
I wonder if anyone find the same problem.
My Touch HD won't connect anymore to GPRS/UMTS/HSDPA, the color of ICON in the system BAR is always GREY.
I try with SOFT and HARD RESET, but problem remain...
It's not a carrier problem, I try my SIM in other my HTC and work fine...
Anyone can help me?
(sorry for english..)
RE:
Im having the same issue and come to this site for help. it just started happening today.. i also tried to install the new radio and it wont install but its probobly something im doing wrong.. i hope theres a awnser.. please help...
This morning I called the customer support HTC, after a few standard check (without solution) operator say that only way to fix it is to give the PDA to my regional service.
I think there's no way to fix this issue by flashing the radio/ROM (I suppose an hardware radio damage).
Tomorrow I will give the terminal to service, about 15 days without my HD!!
gray
i saw that gray H icon on my HD two times. One was when it was really low on battery (2% or 3%...after charging the battery, the icon went back to normal) and the other when i was in a place with signal too low (almost without signal all the time and from time to time one bar appears).....
I think I solve the problem, calling VODAFONE operator say me that someone of my company (I've a Business SIM) due to solve a problem, request a massive reset of GPRS, their system switched OFF the service but for an inexplainable reason, their system doesn't swich ON anymore.
After a reset, by operator, DATA connection restart properly.
But now It's too late because my phone was already sent to technical support... arrrgggh!!!!
Now my SIM is into my HTC NIKE, and work fine!
I hope you have the same problem...
I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.
I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)
Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.
Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike
Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B
I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike
Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.
I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.
I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B
Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!
Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?
Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.
konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B
Hi Guys.
I have this big problem and hope you guys at XDA can help me solve it /:
My phone wont connect to the "network"(I'm not able to recieve phonecalls, sms or sending text messeages, calling others etc) anymore.
At the bars on the top of the notificationbar it shows 0 Piles and a little x.
Ive tried to run the Htc Desire HD Ruu, but that didn't help at all I: ..
If i take out my SIM-card and put it into my old HTC Desire, i'm able to call and send sms' like any other phone ...
Ohh, and by the way, i'm able to call the local Emergency Service ...
Thanks for helping everyone
-Much appreciated.
Try this...
Got to Settings > Wireless & Networks > Mobile Networks > Access Point Names
Then press the menu button... then tap 'Reset to Default'
Select your desired provider and pay plan, then go back to Access Point Names and make sure that the green dot to the right hand side is present. If not, click on the grey dot and it should turn green.
Just to be sure, toggle Airplane Mode on and then off.
Hopefully you will be ok then.
Tried it but didn't work I: ..
I think there is a problem with the SIM-card reader I: or something..
Tho.. im able to enter my Sim-Pin-code, and if i type something wrong it wont let me access, just like normal..
Strange thing is : When i go to the "Select network provider option thing"
It says "Your simcard isn't allowed to access this network" i've tried all the listed providers tho .. no success .. Even when i pick Telenor which i know is my network provider .. and as mentioned my simcard works fine on my old HTC DESIRE ..
This just happend to me, read here:
http://forum.xda-developers.com/showthread.php?t=1014803
hope its not the same thing
Thx to TomFrom, i now know that my HTC Desire HD has been blacklisted I: ..
I wonder if i can be lucky enough to get a brand new phone too .. :/
Anyways, thanks for the help, i appreciate it alot
No problem! click thanks !
gutting isnt it lol, hopefully i can pick my new one up tomorrow.
Hmmm, i wonder if Unlocking my CID will work?
Imma give it a shot, after trying everything else .
I believe once a phone is blacklisted it will never work in the UK again (or whatever country your in)
This phone gotta have the worst antenna problem i've ever experienced.. I've gone thrue a warranty issue once, because of a same problem, and im starting to think this problem is pretty mainstream...
Antenna cover bottom part of the phone seems to glitch with the Antenna signal, interrupting phonecalls..
I just hate it, Its like driving thrue a tunnel, and you hear nothing in the phone, then PAM beep beep <End of call>..
I've gotten a replacement cover for the sim hatch.. Its just amazingly bad construct of this aluminium body.. A friend of mine has the same phone, but he hasn't got the problem with the drop of calls, i've compared both phones and its pretty evident, my alu-body is different from his..
Pretty sad face atm.. VERY disappointing... and im not going thrue another warranty for nothing.. They'll just send me back a "fixed" phone with new hardware but same shell... "Alu-bodies seems expensive to make perhaps????..."
look at the battery cover, there is housed the antenna