Related
Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks
Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit
Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week
That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!
hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.
_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening
Hi everybody,
I have an 02 xda mini s and I cannot make or receive any phone calls. I was given it by a friend almost brand new. I put a Vodafone sim in it and for the first few weeks it worked fine and I could make and recieve phone calls no problems. All of a sudden, for no apparent reason, I couldn't do either. I can send and receive text messages fine however. One other thing to add is when trying to make a phone call, it goes to ring out as usual, but at the point of when a phone would normally ring it cuts out and you can hear 3 very faint tinny sounding beeps. It is very irritating as it is excellent at everything else but I just cannot use it as a phone
I would be very, very grateful to anyone that could help.
P.S I have noticed on several forums there have been similar question with no responses, perhaps this is something quite rare or unheard of.
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Urthwhyte said:
It could either be a hardware or a software problem. Have you tried backing everything up and doing a hardreset and seeing if that solves the problem?
Click to expand...
Click to collapse
Hi, yes I have done several hard resets. I have tried different sims from different companies to no affect. However once in a blue moon and by pure chance it works again and I can make phone calls but it doesn't last long.
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Urthwhyte said:
It sounds like a hardware problem then, I'm not familiar with the Wizard's internals, but it could be either a loose connection on the motherboard or just a component dying. If it's either of those things, someone on these boards might be able to sell you a replacement, but you'll have to take the thing apart, which most likely means ending up with more screws then you started with.
Click to expand...
Click to collapse
Cheers for that, I doubt i'll take it apart though it will end up with more than a few screws left over if I do it, I am am danger when it comes to electrics. Even if I did I wouldn't know what to look for. I'll see if I kind find someone more electrical minded than me to do.
Ta.
Eddie
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Urthwhyte said:
Alright, good luck. From your last goodbye, I'm just going to assume you're from the UK, you could try taking it to an 02 store and seeing if they can do anything to help you. You're not a customer of theirs, so they will most likely tell you to go away, but it is worth a shot.
Click to expand...
Click to collapse
Yeah I am from the U.K. I could take it to them no probs, probably won't be cheap though. If needs be I could always stick and 02 chip in there or find someone with a contract o2 chip.
If needs be there must be a phone repair shop nearby, London is a pretty big place .
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Urthwhyte said:
My luck has been mixed with phone repair shops, but I've only been one or two times to one of the mall kiosk style ones. If it turns out getting it replaced is a no go, I'd suggest selling your current Wizard on ebay, and then turning around and buying a fully functioning unlocked one.
Click to expand...
Click to collapse
Yeah its an idea. Cheers Matey.
I have almost exactly the same problem, 3 faint beeps when trying to make a call.
The phone I have is a T-mobile MDA Compact that has been network unlocked.
The problem is that it is unable to make or receive normal calls. The symptoms vary across networks, with vodafone being the most functional. The symptoms are as follows.
----
Tesco Mobile: - no service.
----
T-Mobile: Connects to network and shows a signal, but no call functions work.
----
vodafone: Connects to network, shows a signal, can send and receive text messages, can make 999 calls.
Can't make or receive normal calls:
When trying to dial out the display goes from "dialing" to "call ended" and three quiet beeps can be heard, the dialed phone never rings.
If called from BT landline the caller simply hears "Error" and callers from other mobile phones hear a variety of different tones (engaged, beeps etc, varies with different phones)
If the phone is switched off, the callers get the usual "the phone you are calling is not available" message.
------
The phone has a CheckMend certificate to show that it is not lost or stolen, and T-Mobile have confirmed that the IMEI is not barred on their network.
While attempting to fix this:
I have reflashed the phone with several ROMs, run the unlocker several times and updated the radio from 1.12 to 1.13, but the original problem remains unchanged.
I have e-mailed HTC support with my symptoms but as yet have received no reply.
Big Big Big F*****g Problem
Hi, can anybody help me. I have f....d my XDA mini s, i need a WM6 rom XM6r3 on SD card, i cant acces my ACTIVE SYNC. Pls send me a link with these ROM.
Could you elaborate on what the issue is a bit more? I believe the issue is most likely that you have "ADvanced Network Functionality" checked in USB-PC settings under connections. Try unchecking that and seeing if you can then connect.
Hi Folks,
I was unlucky/ lucky enough to smash my Hermes in to bits the other day.
Insurance stumped up the cost of a spanking new Vario II from the T-Mobile shop the same afternoon.
It came back with the original ROM 1.21.110.3, Radio 1.16.00.00.
I have a problem (Duh! otherwise I wouldn't be posting)....
Every time I receive an incoming call when I'm on the phone, I press answer to pick it up, (thereby putting Caller 1 on hold normally), Caller 1 goes on hold, and phone freezes, Kupput!
Bizarre huh!
2nd time round, I thought, I'd ignore the call, press the button, some bloody thing!
Now I have to let the call ring off to answer phone if I'm on the other line.
I also seem to have to reboot the old phone rather a lot (3 times a day).
Was this a dodgy ROM, or do you think it's hardware related?
The only reason I'm reluctant to upgrade the ROM is that if it's hardware I can just take it back to the shop.
Many thanks in advance,
Andy
Your title sounds like a bad porno
Anyways, you can try a new ROM and if it turns out to be hardware, you can downgrade to the stock ROM/radio.
I think its the ROM as mines still stock rom and i have Noticed that, some times it works but most of the time it hangs, when i do switch to the other incoming call it seems to cut the other person off and not hold them, but that could be me doing it wrong lol
normally i just leave the other incoming call "ringing" then they can leave a voice message and i can ring them back, would rather do that than lose both call's
maybe someone with a non stock rom could help out with this one and post if it does the same on theirs or not
If I were you I would take it back to the shop and get it exchanged now. If its a hardware problem you are not likely to be unlucky enough to get 2 phones with the same hardware problem. This way you are reasonbly safe.
If you find that the second phone also has the same issue you can then install a different rom and see how you go. Easier to do it this way than to go through the pain of reversing roms just to send the kit back.
What you haven't said is whether this is a WM5 or WM6. If WM5 I had hellish problems with my Tytn when I first got it with freezing problems, etc. I was on the brink of getting a sledgehammer out and smashing it to bits when I discovered this website. Since I moved to WM6, upgraded my radio, and used all the various hints and tips e.g. the one around activesync, life has been much easier.
Hope you get it sorted.
WB
I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
blanco360 said:
I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
Click to expand...
Click to collapse
Wow that sucks! Are you using a custom or the stock rom/radio? Have you contacted HTC's support?
that certainly sounds bad!!
the only thing I had that was slightly similar was that when I firsts got the phone, I HATED it because the screen was too sensitive. I had sat and watched random 'ghost' screen presses that had resulted in a text to someone, various programs being opened etc.
luckily, I have installed some screen fix cabs and don't suffer any more but it was certinaly freaky to watch
Belive me or not, the exact same thing happend to me today! And that wasnt the first time.. Ive never mentioned that because I thought it was accidentaly. My bro came today, asking what I wanted.. I hat no clue what he meant. He showed me a call from me at a time, I wasnt at home and havent got my phone with me! It was still left in my room charging.
The number WAS dialed and there was a sms from my bro asking what I want.
A few days ago I got a sms from my other brother asking my why I called him. There was indeed a outgoing call noticed in history, but I never called him.
So I think if more people have this, its realy a bug. My brother said, it was a very short ringtime, not enough to answer the call.
My ROM is 1.48 HTC orginal German
Stock 1.48 Singapore rom.
Actually, thinking about it, last night the screen did keep lighting up randomly (as in when it should have just stayed off).
Thing is though, the phone was locked. And I doubt the sensitive screen issue could randomly do the swipe. Lol.
Will email HTC now.
I'm on the stock 1.48 rom and mine has never done this. Worrying though.
Would be an absolute disaster if my business clients started getting random calls off my phone without me knowing about it.
Do keep us posted on this one.
WB
Ok just noticed the screen wasn't locking - I'd forgotton the first time you turn on the phone you need to manually lock it (another bug they haven't fixed yet) - so it could be down to this over sensitive screen issue.
Making sure it's auto locking would then solve that.
Maybe a fly landed on it or something!
Just before I read this thread, I read this article on BBC news. I am not saying that is the cause of any of your phones auto dialing, but it is still something to think about.
I say you both keep an eye on your wives!
hagba said:
I say you both keep an eye on your wives!
Click to expand...
Click to collapse
Haha - my gf was one of the people it called!
The phone sees dead people (scary)
While talking about the phone doing stuff.. on its own.
I ve seen it happen. i had it nex to me on the desk.
Suddely the phone came on and it was browsing and moving.
Ive installed the latest rom update from HTC and the CAB to reduce the sense of the touchscreen.
Ive been told that the HD2 has this hyper responsive touch screen and it would even react to the smallest things.
I think it would be wise to hard reset your phone and leave it clean,see what happens. Then start installing applications, must be an application thats gone horribly wrong.
Sounds like a bug to me...
Did you check the room for big hairy spiders...?!
Didn't get this ever.
What I do get (almost every time) though, is that I can hear my interlocutor, when he calls me, prior to me picking up the phone (and no, I don't have any psychic abilities!).
P.S.: capacitive screens can are sensible even to grease, so pay lots of attention to that to.
P.P.S.: may I suggest a thick screen protector, like the ones from Zagg. You should definitely take a look!
I'm pretty sure it's just ghosts, are you staying at a haunted house in the UK?
blanco360 said:
I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
Click to expand...
Click to collapse
I'm pretty sure what you are seeing here is the non pressed key bug, but its happened over a contact, so instead of pressing a random key, its dialed the contact. I've had the same thing happen. My Device has been confirmed as faulty by HTC. Just a thought guys.
See this thread : http://forum.xda-developers.com/showthread.php?t=595655
Thanks, installed the ghost key fix Was never aware that I need this because my phone is "nearly" accurate in typing.
Will have a close eye on my phone for the next days.
Grr - this takes the biscuit now. I installed the touchscreen sensitivity fix some time ago, but just got woken up by music from my phone - turned out it had called Thai Airways booking line and was on hold ... thats another 22 minutes of international calls ....
Maybe a trojan horse?
amang2205 said:
Didn't get this ever.
What I do get (almost every time) though, is that I can hear my interlocutor, when he calls me, prior to me picking up the phone (and no, I don't have any psychic abilities!).
Click to expand...
Click to collapse
That's interesting. That implies data is being sent to your phone by your telco before you pick it up and your phone is quite happy to put it through the speaker while it's still ringing.
I open a new thread because those already opened are quite dead... the subject is the proximity sensor on the HTC HD2... as i described in oter places this is the behaviour:
Upon receiving calls ALL works as it should
Sometimes when making a call:
1. dial a number
2. press talk
3. take the phone to my ear
4. the screen turns off
5. it starts ringing
6. THE SCREEN GOES ON
7. take the phone from my ear and put it back
8. the screen goes off
9. it answers on the other side
10. THE SCREEN GOES ON
11. take the phone from my ear and put it back
12. the screen goes off and all works well from now on on this call
I have at least a number that EVERYTIME when called does not acts like this... the proximity sensor does its job very well
I have at least one numbet that almost always did the steps described from 1to 12... only 4-5 times it didn't
If i get a busy tone the screen turns on... it will turn of if i do step 7
I've put back original rom and i have the same behaviour. I tried with clean roms and noting installed... still the same...
One time on a clean rom... I called a number that always did that and the first two calls were ok, after that it started again...
Now I'm using Hyper ROM 8.0 and I see that after step 6 if i keep the phone to my ear th screen will turn itself off after a sec or so... i cannot say right now if always...
Considering that this does not happens to many of us and it is not something permanent I think it can have something to do with the network... I don't know exactly what but this is my guess; like in the moments the screen turns on maybe the networks sends out a "signal" like the call would be over... I know it sounds weird but I don't know what else to think...
I even attached a poll to see who gets this behaviour...
So, to all the CHEFS out there... please help.... because HTC is not willing to... they're answer was not helping at all...
This is weird... I use netDrg's 2.5g ROM and I have no issue with the proximity sensor. Sometimes, when receiving a call, if I rotate the phone from portrait to landscape and then immediately take it to my ear, the screen doesn't turn off, but as soon as the display is back to portrait mode, it turns off. This isn't annoying at all, since I rarely pick up the phone and hold it in landscape to talk !
Maybe you should try a different ROM ? If you understand French well, netDrg's ROM is quite good, although it seems to me that the battery drains faster than with the stock ROM...
french is fine.. actually i would learn any language just to have this fixed... i know about landscape and sensor not working... but it is not the case here
it happens so aleatory... i would think it is a hardware issue... BUT i have one number and with it, this NEVER happened
i had almost all the cleanex suite... touch-x, energy and others... i really can't remeber if this happend since the first day i bought it... i've put back the stock rom downloaded from htc and still the same...
ok... i've made like 15-20 calls to the same number and all worked as it should... than all of a sudden it started to do what i've described in first post... just like this... i'm starting to hate this phone...
it looks like i'm not the only one with this issue... how you guys got it solved?..
just a thought... what triggers the screen on on this phone... i know that some apps open the screen... maybe there is a registry tweak to keep the screen off if proximity detected... this should be done automaticly i know... the fact is that the proximity sensor works...
uhm, just to point it out, you should edit your post instead of posting 4 messages in a row in the same thread
Anyway, this is the exact same problem I noticed reported in another thread, and I didn't have it, I mostly receive and rarely call, yet the few times I called I don't seem to remember such problems, will try and remember to test with my other mobile when I get back home.
today i went back to default rom that came with my phone...
RUU_Leo_HTC_WWE_EastEurope_1.48.479.1_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
and still it does the same
i HSPL again and than put
RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
the same thing
if I call my home landline it works perfectly... if i call one of the numbers i was telling you about it acts like described in post #1
one other thing i discovered though... with the original roms there is a courtain over the buttons on the phone canvas... this not only blocks aditional buttons on the screen but also blocks the top taskbar... wich is a goos thing
anyway for a 4-500 euros phone this thing i'm having shouldn't happen...
still searching... i've seens something with Rilphone.dll... can this make a difference?
LE: Rilphone.dll broke thephone module... hard reset...
Same here ccezar
I only realised in the last couple of weeks that I've hung up on people a few times & sometimes I've tried making the same call on the spot like 5 times in a row & the line has been cut off before it evens rings, which brings me to say that different behaviours on different calling numbers is just a coincidence.
Sort of experimenting at the moment, I think that when I dial, & put the phone to my ear slowly it works. i can see the screen turn off, & the call goes smoothly. Although after I've hung up sometimes the comm manager or arkswitch is on my screen, which only mean that the taskbar is still active...
I almost thought that the screen may have been switching off but the touch function was still there at least for a few more seconds...
There are hundreds(thousands maybe) of us HD2 owners out there, so my feeling is that if there ain't many complaints, it may aswell be a faulty device.
Then again I wonder if that phone canvs slider would make a diference? Anyone know if there's cab for this?
What radio you using
The more I think about it the more I'm convinced that the 2.10.... radios is the culprit for me.
I just flashed my old 2.07.50.27_2 radio, will test for a day or so and see what happens.
If your on a 2.10.50.. radio urself or anyone with the same prob and radio, can I suggest you downgrade to a 2.07 or 2.08/ or 2.09 for euros?
i thought also that it is radio raleted... i tried other radios and still the same...
anyway i don't think it is hardware related... because i have at least one number that never ever got this behaviour... and neither when calling landlines... it is only on some numbers on mobile networks... and i have numbers that get this behaviour only from time to time...
so... how does the proximity sensor works?... when in a call (there is a reg key that appears upon making a call and says activecallcount=1) the proximity sensor activates... if something in the way it turns the screen off... if the call ends the proximity sensor is deactivated... this is where i dont have exact facts... like if i keep the phone to my ear if it will remain with the screen off or once the call ended the screen goes on... i'd go for the second one...
so... my belief is that is has to do with network parameters... you make the call and on steps 5 and 9 from first post i think the phone belives that the call is over... and i guess the network sends a signal that triggers that... i know it sounds like a fairytale...
now i will try to find a sim card from another mobile operator and see if it does the same... i already tried with another seem from my operator and there is no change... maybe if i try a different sim type (there are simple and 3G sims - i have a simple one)
i'll keep digging... anyway... at least one mobile number and all landlines numbers this NEVER HAPPENED...
well that just makes sense ccezar. I'll do the same over the weekend & see what happens.
with another providers sim card that is.
Hey when say you tried with nothing installed, was cookie's hometab on the rom? just a thought
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
ccezar2004 said:
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
Click to expand...
Click to collapse
I couldn't tell ya, I can suggest that if you're on a contract your paying for the phone anyway, so you should be able to ring the phone op & ask them for the codes. Where I am, the only time I couldn't have it unlocked is if it was pre paid & less than 12 months old.
after long debates that's the conclusion of HTC
The only option that is left now is to send the device to the Repair Centre so the engineers could examine it. Your device is still under the warranty. But after the diagnosis the engineers will determine whether the fault of the unit is due to misusage, accidental damage or a manufactured fault. Before proceeding with the repair you’ll be notified with the cost of the repair, if it is an out of warranty case. Kindly note that your phone has a global warranty, which means if you have any issues with the phone and would like to get it examined (repaired) it will be through one of our global repair centers Please follow the link below for information about those repair centers. http://www.htc.com/uk/CA_Hotline.aspx?region=GWS Bear in mind as well that if you have European warranty, you’ll be able to repair your phone in any official repair centre in the European Union. Thank you for using HTC products. Please contact us again if you have any questions. Best Regards, HTC Team
Click to expand...
Click to collapse
bummer