Hi Folks,
I was unlucky/ lucky enough to smash my Hermes in to bits the other day.
Insurance stumped up the cost of a spanking new Vario II from the T-Mobile shop the same afternoon.
It came back with the original ROM 1.21.110.3, Radio 1.16.00.00.
I have a problem (Duh! otherwise I wouldn't be posting)....
Every time I receive an incoming call when I'm on the phone, I press answer to pick it up, (thereby putting Caller 1 on hold normally), Caller 1 goes on hold, and phone freezes, Kupput!
Bizarre huh!
2nd time round, I thought, I'd ignore the call, press the button, some bloody thing!
Now I have to let the call ring off to answer phone if I'm on the other line.
I also seem to have to reboot the old phone rather a lot (3 times a day).
Was this a dodgy ROM, or do you think it's hardware related?
The only reason I'm reluctant to upgrade the ROM is that if it's hardware I can just take it back to the shop.
Many thanks in advance,
Andy
Your title sounds like a bad porno
Anyways, you can try a new ROM and if it turns out to be hardware, you can downgrade to the stock ROM/radio.
I think its the ROM as mines still stock rom and i have Noticed that, some times it works but most of the time it hangs, when i do switch to the other incoming call it seems to cut the other person off and not hold them, but that could be me doing it wrong lol
normally i just leave the other incoming call "ringing" then they can leave a voice message and i can ring them back, would rather do that than lose both call's
maybe someone with a non stock rom could help out with this one and post if it does the same on theirs or not
If I were you I would take it back to the shop and get it exchanged now. If its a hardware problem you are not likely to be unlucky enough to get 2 phones with the same hardware problem. This way you are reasonbly safe.
If you find that the second phone also has the same issue you can then install a different rom and see how you go. Easier to do it this way than to go through the pain of reversing roms just to send the kit back.
What you haven't said is whether this is a WM5 or WM6. If WM5 I had hellish problems with my Tytn when I first got it with freezing problems, etc. I was on the brink of getting a sledgehammer out and smashing it to bits when I discovered this website. Since I moved to WM6, upgraded my radio, and used all the various hints and tips e.g. the one around activesync, life has been much easier.
Hope you get it sorted.
WB
Related
Hi all,
After spending 2 days with my vario my dreams of a half-decent smartphone are shattered.
I've got a C500 which hasnt really caused me any problems in over a year, now 2 days after having a vario i'm almost pulling my hair out.. can this phone possibly have been released in such a bad state or is it just mine?
For starters it crashes, not now and then, but like it's a hobby of the vario's, i dont think i can leave it for an hour, come back and find it hasn't hung in some form.
Sometimes i have to do a soft reset, sometimes, i can press the power button, get the screen to light up but can't do anything. Sometimes I get icons but when I click them i'm told the shortcut doesnt exist.
Ooh another thing it seems to like doing is randomly going into flight mode, and one really good crash was when i called it and the source phone could hear the ringing but the vario was just sitting there doing nothing.
So is it just mine or is this the most unstable phone the UK has ever seen? Is it worth me asking for a replacement, or just flashing the k-jam/qtek rom over the t-mobile one? Is there a way to backup my t-mobile rom and flash it back should i find the qtek/kjam rom does the same?
I've tried hard-resetting then cancelling all the t-mobile gubbins that loads from extended rom, but that didnt make any diference.
Any advice gratefully appreciated
Thanks
Personally, I'd say get T-Mobile to replace it! Unless you've installed a buggy piece of 3rd party software (but if you did, you wouldn't on here complaining about the phone you'd be complaining about the software, right?).
I also have an MDA Vario. I haven't touched the Extended_ROM (was going to, had a look and decided it was running fine so don't mess with it).
It's solid as a rock. As per a thread on howardforums asking how many times per day have I soft-resetted the phone and my answer was an average of zero.
I hard reset it on the day I bought it (after installing GPRS Monitor which knackers the backlight turning back on after sleep) and took the battery out after T-Mobile decided to disconnect me from their network (at their support line's request).
Anyway, it's on 24/7, never needs a reset of any kind, gets mobile emails via ActiveSync and is generally a wonderful piece of kit!
List what apps you've installed (even if they're T-Mobile supplied ones from CD) since buying the phone as there may be something buggy there. If not, definitely get T-mobile to replace it as it's certainly not a crap model (mine is absolutely fantastic).
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Yeah, then you've definitely got a knackered phone. They should replace it (how long have you had it) without problems.
Hope you enjoy the replacement, they really are a great bit of kit
Well just had my first ever dealings with tmobile supoprt and it's as bad as the phone
They say because my contract/phone is only 3 days old i need to go back to the people i bought the phone off to get a replacement, problem is they'l want me to send the whole boxed thing uip and all the box etc is at home since i work away during the week
That's got to be faulty, like others have said.
WHen I bought mine, (T-Mobile shop in Leeds), I was told that if it was faulty within the first 28 days, there'd be a straight replacement issued immediately.
Don't accept anything less.
For what it's worth, I always try to be exceptionally pleasant when returning things rather than going in "all guns blazing"; it gets results a lot more often than the "I know my rights" approach. Of course, when it all comes down to it, the "i know my rights" approach might be necessary, but hopefully it shouldn't be.
The phone is superb, so stick with it even tho it is a bit of hassle for you.
good luck!
hi there no problems with my vario either. seems to work fine. no soft/ hard resets needed so far. have had it for 10 days. only thing is after the xteended rom instals there is a file called canned text in words which opens up in a crazy language. does not go on hard resets. but does not cause a problem either. any ideas on what this file is. have othar vario users noticed this file. please help.
_Belial said:
Thanks Andy,
I've literally not installed anything, i'm just about to install pocketcommander but that will be the first thing i've actually installed. I've hard reset the phone this morning and it's already hung once on me (
I'll give tmob a call and see if they can send me another out today or something
Click to expand...
Click to collapse
may not be relevant to your problem, but if skype is installed on yours from the hard reset install, it may be worth removing, on the k-jam as soon as i removed skype, reseting stopped happening
Hey all, so I was on a business conference call this morning and immediately after the call I went to check my Call History, which had plenty of records in it last night, and there was no history. Furthermore, I lost the ability to make calls. I figured "oh it's just another stupid M$ bug... why don't I reboot." Well, bad idea. After rebooting, the phone now states it has No Service; however, Media Net is miraculously still connected. To test this anomaly, I loaded up IE and navigated to google.com. To my surprise, the page loaded! Nonetheless, I cannot load the phone app either manually or even by pressing the send button. I'm not receiving any texts or phone calls.
Is this a common problem? Could something have shorted out? Is my radio rom simply busted? Luckily, I'm a good boy and I synchronize my phone with my Nix box frequently so I have everything backed up. I just need to get my phone back to normal!
I'm running the newest ROM available from HTC America for AT&T. Here's what the screen says at boot time:
M 05 R 1.40.30.00
S 04 G 32.73.7020.16H
B 06 D 2.15
When the phone is booting, the screen that lists the roms looks like it always has. It doesn't say "No GSM" like some people have had on this forum.
I've rebooted the damn thing so many times that I learned something new today. WM5 has a Safe Mode... I'll be damned!!! It asked me if I wanted to reboot in Safe Mode at one point and I figured "why not? it has helped me fix so many Windows problems on PCs, surely it will be the answer to my problems on this phone right?!" Guess again, nothing different other than no Today plug-ins or autorun programs. I'm at a loss of ideas with this.
One thing you all should know is that I've taken the phone apart multiple times to replace my cracked screens (yes my screen has cracked more than once... I swear it's a design flaw in the phone). I even took it apart and assembled it perfectly this morning after I started experiencing the problems . That didn't help... but the good news is everything is intact hardware wise with the phone
I GREATLY appreciate any help. I've used this forum frequently to get tips and tricks on tricking my AT&T 8525 out. You guys are great. Thanks in advance!
So I just noticed something new. If my number is being dialed, the phone actually comes out of sleep mode and lights up but never rings or even shows a call is coming in. Of course I cannot pickup the call. This is VERY weird behavior. I'm getting quite desperate and there have been no posts so I'm getting ready to just reflash this phone. Any ideas, suggestions, comments, etc?!?!?!
Well, ended up just loading up a new rom (WM6) from AT&T/HTC and lost all of my customizations but the phone works well now. Thanks to all those who viewed this thread and THOUGHT about helping
I had sent a phone in for repair, which was then said to be unrepairable and so I was given a replacement niki (however the replacement was a refurbished one).
Its only been a week or so but I have had major problems with calls. Most of the time I cant make or receive calls even though the signal bar has two or three bars. The phone says its dialing but it doesnt and ends the call automatically. If I ring my phone it goes straight to voicemail! Note that I said "most of the time" because my phone calls do go through soemtimes but thats like once every 20 or so tries or if I make a phone call immediately after a soft reset or just get lucky!
The other functions of the phone work fine. I have done a hard reset thinking it was something I installed but the problem is still there. Done another 4 hard resets (each time trying something different like taking the battery out before the custom orange stuff is installed) but with no change.
I did a search and came across another thread but it wasnt really solved and blamed it on S2U2. Obviously S2U2 cant be the cause for me since the problem is there even after a hard reset. (http://forum.xda-developers.com/archive/index.php/t-393077.html and http://forum.xda-developers.com/showthread.php?t=387615)
Im thinking it could be that the radio version is old (since it is a refurbed version) and also I remember reading about poor signals some time ago which was solved by changing the radio version (and is also probably why I didnt have this problem with my original niki).
Note: I have also tried the sim in another normal phone (samsung e900) and it worked fine so this is definately a problem with the touch dual.
A little bit of info:
Im with orange in the Uk,
the ROM version is 1.31.61.10 with a ROM date 10/30/07
and the Radio version is 1.58.16.27.
(Also...I havent done a radio update because I am still under warranty but I would like to know if it could be causing the problem or if it is a hardware problem).
Thanks for reading this long post (didnt think it would turn out so long, lol), but ANY help or advice will be appreciated.
well it sounds like a bad signal, so unless you want to unlock yor phone and try the modded sedna radio (best) id just send it back and complain loudly
Hello XDA,
I first off want to say that this site is amazing. Alot of good people on here making some great stuff and i just want to say thank you. Now, my issue...
I purchased the HD2 (T-Mo U.S.) the day it was released and ever since i have gotten the phone i have experienced nothing but issues. The first thing i noted about the phone was that the speaker was WAY too loud. Even when i turned it down it just seemed to be still be loud enough that people in the same room could hear my convo. After a while the speaker started to crackle and now the call quality sounds like ****..it's not all the time but most of the time. Another issue i started to have was that everytime i picked up a call the ear speaker would go mute. I would have to either put the convo on speaker OR hold the phone face down to active speaker, then whip it right back to my ear and it would sometimes unmute itself. You can only imagine my frustration when i called the tmobile store and they tell me i can get a replacement as long as i "wait for a new shipment"
So now to my software issues. As far as modding concerns i have not really changed much on the phone. I' ve installed HD tweeks + some games and my contacts. Now every time i exit a game...the OS either freezes...or it just starts buggin out on me. The bottom bar (phone / menu) will freeze or the whole OS will become super laggy and unresponsive. It has even happened just by using the SMS application at times. Also i find that i could be doing the simplest thing on the phone and for no reason...it wil decide to freeze on me. Sometime half the screen, sometimes the whole thing. I have to remove the battery to reset it when that happens.
Now i know about closing opened programs through the task manager and also about clearing sms's regularly and soon and so forth. If there is anything else you guys think i should consider doing i am ready to hear it. I came from a 1st Gen iPhone that i had since 2007, which i jailbroken for tmobile (the OLD way...lol) and in the 2 years i had that phone the HD2 has given me more problems in its 2 weeks.
Do you guys think i got a really defective phone?...or is WinMo really just that ****ty? I dont want to get another phone but as it is,..im really thinking about just giving up on it. Any suggestions would be greatly appreciated and once again thanks!
I think you have a defective phone. My HD2 (from T-Mobile) doesn't have issues at all with the phone going mute. It could also be the HD tweeks, i would do a hard reset and see if you are still having this issue.
i would suggest try flashing a custom rom with new radio and c if that works i had the call sound problem flashed rom n radio now its crystal clear and runs brilliant
greg1fraser said:
i would suggest try flashing a custom rom with new radio and c if that works i had the call sound problem flashed rom n radio now its crystal clear and runs brilliant
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Click to collapse
Oh really?...Can you give me more info on this and your previous issue?
my phone would occasional mute or hold the call without me relising and the call quality was terrible my friend in usa has t mob one and he had similar issue he read the stickies in the rom development forum and flashed a custom rom and radio and he thinks it solved his problem it solved mine if its new i would be tempted to take a new handset and see
hope that helps
greg
i wouldnt flash a rom. its a brand new phone do the factory reset first and if that doresnt work exvhange it. If you flash the rom you will void your warranty most likely. IMHO you're already on 2.10 rom which is pretty new and should have all the latest hotfixes
dipaolnv said:
i wouldnt flash a rom. its a brand new phone do the factory reset first and if that doresnt work exvhange it. If you flash the rom you will void your warranty most likely. IMHO you're already on 2.10 rom which is pretty new and should have all the latest hotfixes
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Click to collapse
You won't void your warranty flashing anymore... the hspl can easily be taken off now with the same app that puts it on. You can try flashing a rom... it might fix it. Otherwise, flash back to stock rom, take hspl off, and then exchange it. I'm still on stock atm, and haven't had any problems people are complaining of. My only issue is T-mobiles crappy 3g coverage that doesn't even work inside my house. I have 1 more day to decide if I want to return it and go back to at&t... Save up and get myself an australian HD2.
Returning the phone today. Even with the issue of broken ear piece, i just cant take this anymore. Beautiful phone, great UI (sense) but the glitchy-ness of WinMo is just too unbearable. guess ill be getting a Nexus.
it is really up to you if you wanna return it back and get a N1. i bought this phone cause of this specs. and for me it do very nice. you can even buy a iphone also which also very easy to use and less bugs ofcourse nothing is perfect as in "Perfect"
not everybody wants to take risk and flash roms and other stuffs so i guess its your best decision. good luck... but if you need any help about HD2 please feel free to come by this threads...
yea i bought the HD2 hopefully i dont get those problem or else NEXUS one for me too.
I open a new thread because those already opened are quite dead... the subject is the proximity sensor on the HTC HD2... as i described in oter places this is the behaviour:
Upon receiving calls ALL works as it should
Sometimes when making a call:
1. dial a number
2. press talk
3. take the phone to my ear
4. the screen turns off
5. it starts ringing
6. THE SCREEN GOES ON
7. take the phone from my ear and put it back
8. the screen goes off
9. it answers on the other side
10. THE SCREEN GOES ON
11. take the phone from my ear and put it back
12. the screen goes off and all works well from now on on this call
I have at least a number that EVERYTIME when called does not acts like this... the proximity sensor does its job very well
I have at least one numbet that almost always did the steps described from 1to 12... only 4-5 times it didn't
If i get a busy tone the screen turns on... it will turn of if i do step 7
I've put back original rom and i have the same behaviour. I tried with clean roms and noting installed... still the same...
One time on a clean rom... I called a number that always did that and the first two calls were ok, after that it started again...
Now I'm using Hyper ROM 8.0 and I see that after step 6 if i keep the phone to my ear th screen will turn itself off after a sec or so... i cannot say right now if always...
Considering that this does not happens to many of us and it is not something permanent I think it can have something to do with the network... I don't know exactly what but this is my guess; like in the moments the screen turns on maybe the networks sends out a "signal" like the call would be over... I know it sounds weird but I don't know what else to think...
I even attached a poll to see who gets this behaviour...
So, to all the CHEFS out there... please help.... because HTC is not willing to... they're answer was not helping at all...
This is weird... I use netDrg's 2.5g ROM and I have no issue with the proximity sensor. Sometimes, when receiving a call, if I rotate the phone from portrait to landscape and then immediately take it to my ear, the screen doesn't turn off, but as soon as the display is back to portrait mode, it turns off. This isn't annoying at all, since I rarely pick up the phone and hold it in landscape to talk !
Maybe you should try a different ROM ? If you understand French well, netDrg's ROM is quite good, although it seems to me that the battery drains faster than with the stock ROM...
french is fine.. actually i would learn any language just to have this fixed... i know about landscape and sensor not working... but it is not the case here
it happens so aleatory... i would think it is a hardware issue... BUT i have one number and with it, this NEVER happened
i had almost all the cleanex suite... touch-x, energy and others... i really can't remeber if this happend since the first day i bought it... i've put back the stock rom downloaded from htc and still the same...
ok... i've made like 15-20 calls to the same number and all worked as it should... than all of a sudden it started to do what i've described in first post... just like this... i'm starting to hate this phone...
it looks like i'm not the only one with this issue... how you guys got it solved?..
just a thought... what triggers the screen on on this phone... i know that some apps open the screen... maybe there is a registry tweak to keep the screen off if proximity detected... this should be done automaticly i know... the fact is that the proximity sensor works...
uhm, just to point it out, you should edit your post instead of posting 4 messages in a row in the same thread
Anyway, this is the exact same problem I noticed reported in another thread, and I didn't have it, I mostly receive and rarely call, yet the few times I called I don't seem to remember such problems, will try and remember to test with my other mobile when I get back home.
today i went back to default rom that came with my phone...
RUU_Leo_HTC_WWE_EastEurope_1.48.479.1_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
and still it does the same
i HSPL again and than put
RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
the same thing
if I call my home landline it works perfectly... if i call one of the numbers i was telling you about it acts like described in post #1
one other thing i discovered though... with the original roms there is a courtain over the buttons on the phone canvas... this not only blocks aditional buttons on the screen but also blocks the top taskbar... wich is a goos thing
anyway for a 4-500 euros phone this thing i'm having shouldn't happen...
still searching... i've seens something with Rilphone.dll... can this make a difference?
LE: Rilphone.dll broke thephone module... hard reset...
Same here ccezar
I only realised in the last couple of weeks that I've hung up on people a few times & sometimes I've tried making the same call on the spot like 5 times in a row & the line has been cut off before it evens rings, which brings me to say that different behaviours on different calling numbers is just a coincidence.
Sort of experimenting at the moment, I think that when I dial, & put the phone to my ear slowly it works. i can see the screen turn off, & the call goes smoothly. Although after I've hung up sometimes the comm manager or arkswitch is on my screen, which only mean that the taskbar is still active...
I almost thought that the screen may have been switching off but the touch function was still there at least for a few more seconds...
There are hundreds(thousands maybe) of us HD2 owners out there, so my feeling is that if there ain't many complaints, it may aswell be a faulty device.
Then again I wonder if that phone canvs slider would make a diference? Anyone know if there's cab for this?
What radio you using
The more I think about it the more I'm convinced that the 2.10.... radios is the culprit for me.
I just flashed my old 2.07.50.27_2 radio, will test for a day or so and see what happens.
If your on a 2.10.50.. radio urself or anyone with the same prob and radio, can I suggest you downgrade to a 2.07 or 2.08/ or 2.09 for euros?
i thought also that it is radio raleted... i tried other radios and still the same...
anyway i don't think it is hardware related... because i have at least one number that never ever got this behaviour... and neither when calling landlines... it is only on some numbers on mobile networks... and i have numbers that get this behaviour only from time to time...
so... how does the proximity sensor works?... when in a call (there is a reg key that appears upon making a call and says activecallcount=1) the proximity sensor activates... if something in the way it turns the screen off... if the call ends the proximity sensor is deactivated... this is where i dont have exact facts... like if i keep the phone to my ear if it will remain with the screen off or once the call ended the screen goes on... i'd go for the second one...
so... my belief is that is has to do with network parameters... you make the call and on steps 5 and 9 from first post i think the phone belives that the call is over... and i guess the network sends a signal that triggers that... i know it sounds like a fairytale...
now i will try to find a sim card from another mobile operator and see if it does the same... i already tried with another seem from my operator and there is no change... maybe if i try a different sim type (there are simple and 3G sims - i have a simple one)
i'll keep digging... anyway... at least one mobile number and all landlines numbers this NEVER HAPPENED...
well that just makes sense ccezar. I'll do the same over the weekend & see what happens.
with another providers sim card that is.
Hey when say you tried with nothing installed, was cookie's hometab on the rom? just a thought
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
ccezar2004 said:
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
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Click to collapse
I couldn't tell ya, I can suggest that if you're on a contract your paying for the phone anyway, so you should be able to ring the phone op & ask them for the codes. Where I am, the only time I couldn't have it unlocked is if it was pre paid & less than 12 months old.
after long debates that's the conclusion of HTC
The only option that is left now is to send the device to the Repair Centre so the engineers could examine it. Your device is still under the warranty. But after the diagnosis the engineers will determine whether the fault of the unit is due to misusage, accidental damage or a manufactured fault. Before proceeding with the repair you’ll be notified with the cost of the repair, if it is an out of warranty case. Kindly note that your phone has a global warranty, which means if you have any issues with the phone and would like to get it examined (repaired) it will be through one of our global repair centers Please follow the link below for information about those repair centers. http://www.htc.com/uk/CA_Hotline.aspx?region=GWS Bear in mind as well that if you have European warranty, you’ll be able to repair your phone in any official repair centre in the European Union. Thank you for using HTC products. Please contact us again if you have any questions. Best Regards, HTC Team
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Click to collapse
bummer