I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
blanco360 said:
I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
Click to expand...
Click to collapse
Wow that sucks! Are you using a custom or the stock rom/radio? Have you contacted HTC's support?
that certainly sounds bad!!
the only thing I had that was slightly similar was that when I firsts got the phone, I HATED it because the screen was too sensitive. I had sat and watched random 'ghost' screen presses that had resulted in a text to someone, various programs being opened etc.
luckily, I have installed some screen fix cabs and don't suffer any more but it was certinaly freaky to watch
Belive me or not, the exact same thing happend to me today! And that wasnt the first time.. Ive never mentioned that because I thought it was accidentaly. My bro came today, asking what I wanted.. I hat no clue what he meant. He showed me a call from me at a time, I wasnt at home and havent got my phone with me! It was still left in my room charging.
The number WAS dialed and there was a sms from my bro asking what I want.
A few days ago I got a sms from my other brother asking my why I called him. There was indeed a outgoing call noticed in history, but I never called him.
So I think if more people have this, its realy a bug. My brother said, it was a very short ringtime, not enough to answer the call.
My ROM is 1.48 HTC orginal German
Stock 1.48 Singapore rom.
Actually, thinking about it, last night the screen did keep lighting up randomly (as in when it should have just stayed off).
Thing is though, the phone was locked. And I doubt the sensitive screen issue could randomly do the swipe. Lol.
Will email HTC now.
I'm on the stock 1.48 rom and mine has never done this. Worrying though.
Would be an absolute disaster if my business clients started getting random calls off my phone without me knowing about it.
Do keep us posted on this one.
WB
Ok just noticed the screen wasn't locking - I'd forgotton the first time you turn on the phone you need to manually lock it (another bug they haven't fixed yet) - so it could be down to this over sensitive screen issue.
Making sure it's auto locking would then solve that.
Maybe a fly landed on it or something!
Just before I read this thread, I read this article on BBC news. I am not saying that is the cause of any of your phones auto dialing, but it is still something to think about.
I say you both keep an eye on your wives!
hagba said:
I say you both keep an eye on your wives!
Click to expand...
Click to collapse
Haha - my gf was one of the people it called!
The phone sees dead people (scary)
While talking about the phone doing stuff.. on its own.
I ve seen it happen. i had it nex to me on the desk.
Suddely the phone came on and it was browsing and moving.
Ive installed the latest rom update from HTC and the CAB to reduce the sense of the touchscreen.
Ive been told that the HD2 has this hyper responsive touch screen and it would even react to the smallest things.
I think it would be wise to hard reset your phone and leave it clean,see what happens. Then start installing applications, must be an application thats gone horribly wrong.
Sounds like a bug to me...
Did you check the room for big hairy spiders...?!
Didn't get this ever.
What I do get (almost every time) though, is that I can hear my interlocutor, when he calls me, prior to me picking up the phone (and no, I don't have any psychic abilities!).
P.S.: capacitive screens can are sensible even to grease, so pay lots of attention to that to.
P.P.S.: may I suggest a thick screen protector, like the ones from Zagg. You should definitely take a look!
I'm pretty sure it's just ghosts, are you staying at a haunted house in the UK?
blanco360 said:
I've been happy to look past most issues, knowing that a fix is on the way.. however, I'm not that happy right now.
I left my phone upstairs whilst I've been down here in the front room - and suddenly got an MSN from my friend asking why I called them and didn't say anything....
So just gone upstairs to investigate and found it's been randomly dialing people in my phone book
Even worse, I'm on vacation in the UK now, so most of my contacts are Taiwanese - meaning £1 a minute... it only stopped doing it as it's used up all my credit
The phone was just sitting on a desk. Locked. Nothing touching the screen or anything...
Click to expand...
Click to collapse
I'm pretty sure what you are seeing here is the non pressed key bug, but its happened over a contact, so instead of pressing a random key, its dialed the contact. I've had the same thing happen. My Device has been confirmed as faulty by HTC. Just a thought guys.
See this thread : http://forum.xda-developers.com/showthread.php?t=595655
Thanks, installed the ghost key fix Was never aware that I need this because my phone is "nearly" accurate in typing.
Will have a close eye on my phone for the next days.
Grr - this takes the biscuit now. I installed the touchscreen sensitivity fix some time ago, but just got woken up by music from my phone - turned out it had called Thai Airways booking line and was on hold ... thats another 22 minutes of international calls ....
Maybe a trojan horse?
amang2205 said:
Didn't get this ever.
What I do get (almost every time) though, is that I can hear my interlocutor, when he calls me, prior to me picking up the phone (and no, I don't have any psychic abilities!).
Click to expand...
Click to collapse
That's interesting. That implies data is being sent to your phone by your telco before you pick it up and your phone is quite happy to put it through the speaker while it's still ringing.
Related
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
What ROM do you have on the phone now?
Nothing that you have described seems unresolvable in the least bit. You are in the right place to make your HD2 live up to its reputation, and it certainly is not hard to do.
IF you can provide any details about your current ROM, etc. that would be a good place to start helping you.
Jnygaard said:
Hi, guess what, two weeks ago I got a new phone, the famous HTC HD2 (leo). I was so proud, I had read so many good reviews about this phone, and I just loved it. Played with the phone night and day, but then it started. The second weekend I had it. I sent four texts (yeah, I have no friends) I was thinking they arrived but (hence I don't have any friends) I thought they didn't answer. But on friday (05.03.2010), my brother called me, asking me about the text, I did not understand, but it seems like it waited 1 week to send a text message. Then my friend rang, about the same (but with the text i wrote to him of course), I did not know what to do! Also my brother called me like 1 week ago, i slided the most awesome button to the left, to answer the call, and guess what? The cell froze, guess what it did yesterday too? Yeah, it froze again.
Does every hd2 live its own life? Would it help to hard reset it? (even though I can't seem to find the "erase all" key)
I have other problems with the phone aswell, but can't seem to remember what they were.. hmm...
If some one does not understand what I'm trying to say: My cellphone freezes when answering a call, also won't send texts when I tell it to.
Can anyone help a friend out? I don't know where else to turn than a forum.
Is this the best phone or what!
Click to expand...
Click to collapse
upgrade to the latest 1.66 rom
Hm, first of all, how do I check what rom I have. Second how do I upgrade it?
1. Settings (on slide bar)>About Phone>Software information
2. Either from HTC direct or from your vendor
Thanks, "please contact your supplier first before upgrading." Aint got time for that.. Hope this will help
So you're not going to check? Are you in the UK?
Seriously, chances are you're on an old ROM and changing to a newer one will work wonders
yeah, i have the old one, anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Jnygaard said:
yeah, i have the old one,anyway, yeah i had the old one... 1,48.. well its 23:59.. cant call them, + do you have any idea how expensive that is!? and yeah prolly just the copilot nav that gets screwed, and i want that to get away from my menu (start menu)
Click to expand...
Click to collapse
You don't need to waste a cent, or a second of time calling anyone. The won't help you. They'll tell you to reformat your phone, and the problems you described will return.
You came to the right place for help with these issues. Technical support is typically worthless, as usual. Just take some time to read the info provided here, and in just a short time, you'll be happy with your investment.
The phone is ridiculously slow, it can't even make a phone call, it just freezes up and does **** all. Its slow when typing messages, its slow when it starts up, i'm sick of this ****, anyone else getting this? A ****ing phone than do everything except make a phone call....great.
Go to Task Manager and End All Tasks. See if that helps.
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
joncy92 said:
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
Click to expand...
Click to collapse
I have had an HD2 since they were released.
Best phone I have had and I have had many.
FAST, stable and smooth.
Something is not right.
If it is so bad, return it and exchange for something else. It is not meant for you.
it sounds like a faulty device.
Get rid of it.
You might have just gotten a lemon... if it keeps giving you issues swap it out for a new one.. my wife had that issue with the behold2
weenween said:
If it is so bad, return it and exchange for something else. It is not meant for you.
Click to expand...
Click to collapse
I agree. Get something easier to use.
go get razer v3 ......its not a toy for kids ..........go learn how to use smart phone
Guys I'm completely tech-savvy, the phone is running slow from start up. If i start the phone app from start manu and make a call from there, it freezes, if i call from contact menu, it just doesnt make the call.
Also now i've restarted the phone, it's now telling me the password is wrong.. And sometimes i press the padlock button and nothing happens. Any way to just wipe the thing clean via a computer?..
joncy92 said:
There is nothing running, nothing at all, i've restarted it about 100 times in the last 45 minutes, trying to make one bloody phone call and it's just incapable.
Click to expand...
Click to collapse
Take it back and have it replaced. There is too much good in this device for EVERYTHING to go wrong. I had mine freeze once already and I sniffled, but it's ok now.
how much storage space is left on it? sometimes when its maxed out wm gets slow.
but it sounds like its just a faulty device.
also try to watch the language.
Sigh...... now I can't access the phone, when start up, it gets the the lock screen, when i put the password in and press the padlock, nothing happens...
If it's recently bought and always had these problems, take it back and get it replaced while you can. Nobody else is experiencing your problems, so your situation is pretty unique.
I've had it since january, these problems started and got worse, and worse, until now the phone is completely disabled. I can't even unlock the damn thing.
Tech smart
There is no real problem here, except why you haven't returned it!!?? Do you or have you seen anyone else with that many problems? Don't think so!! This is great phone, get another 1 fast! Watch your language, please,,,Quig
lquigley said:
There is no real problem here, except why you haven't returned it!!?? Do you or have you seen anyone else with that many problems? Don't think so!! This is great phone, get another 1 fast! Watch your language, please,,,Quig
Click to expand...
Click to collapse
O_O
I can't even unlock it, and there's no problem? All this stuff with not being able to even unlock the phone from start up has started about 20 minutes ago. I've tried starting up with the SD card in, don't work, without the SD card, don't work. I've restarted it too many times it's just getting terrible. What else can I do. And I don't have time to be waiting around for t-mobile to send me a new phone.
Yes the phone was lovely in the beginning, then things just went straight downhill and it got worse.
Before you throw it away I would do a hard reset on it. Better yet do a hard reset then do another one right away to make sure there are no residuals left over. If it has been getting worse over time I would think that there is somthing corrupt in it.
If that does not help then return it for another one. My TP2 was doing goofy things and that took care of all of them. Doesnt hurt, takes very little time and allows you to say to retailer "I did this, this and this. Nothing helped so device must be faulty."
Sorry for double post, i started up holding down the volume button, the screen came up but on the white section, it says "Serial", i've never seen that before :S..
InRBigness said:
Before you throw it away I would do a hard reset on it. Better yet do a hard reset then do another one right away to make sure there are no residuals left over. If it has been getting worse over time I would think that there is somthing corrupt in it.
If that does not help then return it for another one. My TP2 was doing goofy things and that took care of all of them. Doesnt hurt, takes very little time and allows you to say to retailer "I did this, this and this. Nothing helped so device must be faulty."
Click to expand...
Click to collapse
I can't because I cannot access the phone at all because the i cannot unlock it at startup.
I open a new thread because those already opened are quite dead... the subject is the proximity sensor on the HTC HD2... as i described in oter places this is the behaviour:
Upon receiving calls ALL works as it should
Sometimes when making a call:
1. dial a number
2. press talk
3. take the phone to my ear
4. the screen turns off
5. it starts ringing
6. THE SCREEN GOES ON
7. take the phone from my ear and put it back
8. the screen goes off
9. it answers on the other side
10. THE SCREEN GOES ON
11. take the phone from my ear and put it back
12. the screen goes off and all works well from now on on this call
I have at least a number that EVERYTIME when called does not acts like this... the proximity sensor does its job very well
I have at least one numbet that almost always did the steps described from 1to 12... only 4-5 times it didn't
If i get a busy tone the screen turns on... it will turn of if i do step 7
I've put back original rom and i have the same behaviour. I tried with clean roms and noting installed... still the same...
One time on a clean rom... I called a number that always did that and the first two calls were ok, after that it started again...
Now I'm using Hyper ROM 8.0 and I see that after step 6 if i keep the phone to my ear th screen will turn itself off after a sec or so... i cannot say right now if always...
Considering that this does not happens to many of us and it is not something permanent I think it can have something to do with the network... I don't know exactly what but this is my guess; like in the moments the screen turns on maybe the networks sends out a "signal" like the call would be over... I know it sounds weird but I don't know what else to think...
I even attached a poll to see who gets this behaviour...
So, to all the CHEFS out there... please help.... because HTC is not willing to... they're answer was not helping at all...
This is weird... I use netDrg's 2.5g ROM and I have no issue with the proximity sensor. Sometimes, when receiving a call, if I rotate the phone from portrait to landscape and then immediately take it to my ear, the screen doesn't turn off, but as soon as the display is back to portrait mode, it turns off. This isn't annoying at all, since I rarely pick up the phone and hold it in landscape to talk !
Maybe you should try a different ROM ? If you understand French well, netDrg's ROM is quite good, although it seems to me that the battery drains faster than with the stock ROM...
french is fine.. actually i would learn any language just to have this fixed... i know about landscape and sensor not working... but it is not the case here
it happens so aleatory... i would think it is a hardware issue... BUT i have one number and with it, this NEVER happened
i had almost all the cleanex suite... touch-x, energy and others... i really can't remeber if this happend since the first day i bought it... i've put back the stock rom downloaded from htc and still the same...
ok... i've made like 15-20 calls to the same number and all worked as it should... than all of a sudden it started to do what i've described in first post... just like this... i'm starting to hate this phone...
it looks like i'm not the only one with this issue... how you guys got it solved?..
just a thought... what triggers the screen on on this phone... i know that some apps open the screen... maybe there is a registry tweak to keep the screen off if proximity detected... this should be done automaticly i know... the fact is that the proximity sensor works...
uhm, just to point it out, you should edit your post instead of posting 4 messages in a row in the same thread
Anyway, this is the exact same problem I noticed reported in another thread, and I didn't have it, I mostly receive and rarely call, yet the few times I called I don't seem to remember such problems, will try and remember to test with my other mobile when I get back home.
today i went back to default rom that came with my phone...
RUU_Leo_HTC_WWE_EastEurope_1.48.479.1_Radio_Signed_15.28.50.07U_2.05.51.05_2_Ship
and still it does the same
i HSPL again and than put
RUU_Leo_HTC_WWE_1.66.405.2_Radio_Signed_15.30.50.07U_2.06.51.07_Ship
the same thing
if I call my home landline it works perfectly... if i call one of the numbers i was telling you about it acts like described in post #1
one other thing i discovered though... with the original roms there is a courtain over the buttons on the phone canvas... this not only blocks aditional buttons on the screen but also blocks the top taskbar... wich is a goos thing
anyway for a 4-500 euros phone this thing i'm having shouldn't happen...
still searching... i've seens something with Rilphone.dll... can this make a difference?
LE: Rilphone.dll broke thephone module... hard reset...
Same here ccezar
I only realised in the last couple of weeks that I've hung up on people a few times & sometimes I've tried making the same call on the spot like 5 times in a row & the line has been cut off before it evens rings, which brings me to say that different behaviours on different calling numbers is just a coincidence.
Sort of experimenting at the moment, I think that when I dial, & put the phone to my ear slowly it works. i can see the screen turn off, & the call goes smoothly. Although after I've hung up sometimes the comm manager or arkswitch is on my screen, which only mean that the taskbar is still active...
I almost thought that the screen may have been switching off but the touch function was still there at least for a few more seconds...
There are hundreds(thousands maybe) of us HD2 owners out there, so my feeling is that if there ain't many complaints, it may aswell be a faulty device.
Then again I wonder if that phone canvs slider would make a diference? Anyone know if there's cab for this?
What radio you using
The more I think about it the more I'm convinced that the 2.10.... radios is the culprit for me.
I just flashed my old 2.07.50.27_2 radio, will test for a day or so and see what happens.
If your on a 2.10.50.. radio urself or anyone with the same prob and radio, can I suggest you downgrade to a 2.07 or 2.08/ or 2.09 for euros?
i thought also that it is radio raleted... i tried other radios and still the same...
anyway i don't think it is hardware related... because i have at least one number that never ever got this behaviour... and neither when calling landlines... it is only on some numbers on mobile networks... and i have numbers that get this behaviour only from time to time...
so... how does the proximity sensor works?... when in a call (there is a reg key that appears upon making a call and says activecallcount=1) the proximity sensor activates... if something in the way it turns the screen off... if the call ends the proximity sensor is deactivated... this is where i dont have exact facts... like if i keep the phone to my ear if it will remain with the screen off or once the call ended the screen goes on... i'd go for the second one...
so... my belief is that is has to do with network parameters... you make the call and on steps 5 and 9 from first post i think the phone belives that the call is over... and i guess the network sends a signal that triggers that... i know it sounds like a fairytale...
now i will try to find a sim card from another mobile operator and see if it does the same... i already tried with another seem from my operator and there is no change... maybe if i try a different sim type (there are simple and 3G sims - i have a simple one)
i'll keep digging... anyway... at least one mobile number and all landlines numbers this NEVER HAPPENED...
well that just makes sense ccezar. I'll do the same over the weekend & see what happens.
with another providers sim card that is.
Hey when say you tried with nothing installed, was cookie's hometab on the rom? just a thought
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
ccezar2004 said:
i don't think so... because i also tried with a stock original rom...
LE: i just realized that my phone is network locked... how can i unlock it?
Click to expand...
Click to collapse
I couldn't tell ya, I can suggest that if you're on a contract your paying for the phone anyway, so you should be able to ring the phone op & ask them for the codes. Where I am, the only time I couldn't have it unlocked is if it was pre paid & less than 12 months old.
after long debates that's the conclusion of HTC
The only option that is left now is to send the device to the Repair Centre so the engineers could examine it. Your device is still under the warranty. But after the diagnosis the engineers will determine whether the fault of the unit is due to misusage, accidental damage or a manufactured fault. Before proceeding with the repair you’ll be notified with the cost of the repair, if it is an out of warranty case. Kindly note that your phone has a global warranty, which means if you have any issues with the phone and would like to get it examined (repaired) it will be through one of our global repair centers Please follow the link below for information about those repair centers. http://www.htc.com/uk/CA_Hotline.aspx?region=GWS Bear in mind as well that if you have European warranty, you’ll be able to repair your phone in any official repair centre in the European Union. Thank you for using HTC products. Please contact us again if you have any questions. Best Regards, HTC Team
Click to expand...
Click to collapse
bummer
help when i try to make a call on my HD2 the phone crashes then it i try to end the call my pressing the end key. i the lock the phone and guess what about 5mons later it decides it wants to call. i end up with calls 18mins long and a phone billl or £170 what do i do the is the phone faulty???? this phone has NOT been hardspl-ed and has always had a stock rom. what do i do is the phone faulty? and it has next to no apps. app it has it myphone, marketplace and the stock copilot which i dont this i have ever clicked on the app oh and netframwork 3.5 thats about it.
hard reset, the phone, if still happens take it back and demand a replacement and hope you can make it do it again when you are in the shop, never heard this one before but not good,
although i would of prob whipped the battery out if i could disconnect the call
Demon_man said:
hard reset, the phone, if still happens take it back and demand a replacement and hope you can make it do it again when you are in the shop, never heard this one before but not good,
although i would of prob whipped the battery out if i could disconnect the call
Click to expand...
Click to collapse
ive done all them this is be second device. am i eligable for them to refund me or terminate the contract because the device is not fit for use under the sale of good act? what do you think? also gonna try and claim the money back from htc or the retairer
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
ProjektFuze said:
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
Click to expand...
Click to collapse
was that with the hd2?
lnoormohamed said:
yeah but u were actually using it right? where i wasnt actually on the phone.
Click to expand...
Click to collapse
I severely doubt he ran up a 4k phone bill through phone calls, texts and data charges he intentionally made.
Kalavere said:
I severely doubt he ran up a 4k phone bill through phone calls, texts and data charges he intentionally made.
Click to expand...
Click to collapse
sota was thinking about that after i posted
lnoormohamed said:
help when i try to make a call on my HD2 the phone crashes then it i try to end the call my pressing the end key. i the lock the phone
Click to expand...
Click to collapse
just confirm please, when you say the phone crashes, do you mean it actually crashes, or the screen becomes unresponsive? If it is the screen that stops responding, check you dont have 'increased tap time' tweak installed either as a cab or as part of bsbtweaks, because this causes unresponsive screen on call screen.
samsamuel said:
just confirm please, when you say the phone crashes, do you mean it actually crashes, or the screen becomes unresponsive? If it is the screen that stops responding, check you dont have 'increased tap time' tweak installed either as a cab or as part of bsbtweaks, because this causes unresponsive screen on call screen.
Click to expand...
Click to collapse
no litteraly the phone crashes the hardware buttons dont responding, you have to wait a while for it to work. i usally keep pressing the end key to try to stop dialing out but it has a mind of its own. useually the phone starts to dial outafter 5mins or so when the phone is locked
nice. if it were me, id give it a chance at a hard reset, then straight back to where it came from.
(course, it slightly possibly could be the sim card, know anyone on same network you can borrow a sim from?
yea... no one can believe it.... its almost impossible.... but i did... and at the time i wanted to shoot myself... but now i use it to make people shocked
samsamuel said:
nice. if it were me, id give it a chance at a hard reset, then straight back to where it came from.
(course, it slightly possibly could be the sim card, know anyone on same network you can borrow a sim from?
Click to expand...
Click to collapse
No point because it's not the cause of the problem. I had this once about a week after i got my leo. At the time i was running the phone as delivered and it was hanging (not crashing. this is a "hang" in the traditional PC sense) all over the place. This particular situation is the same.
What's happening is the processor is becoming hot and is down clocking itself to allow it to cool. At the same time Sense is asking for a crap load of memory transfers all while your trying to make a call. The phone decides that Sense is more important than the user and stops responding to you until it has cleared it's instruction queue. This is why if you leave it for a while (10 minutes or so) the phone will suddenly start responding again. That is unless Sense gets an instruction timeout and actually does crash (had that a few times).
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user. I've also noticed that the cooked 6.5.5 roms that have newer versions of sense also respond better OTB.
I can't explain it dialing by on it's own though. A few possibilities here. It could be someone dicking about with a paired bluetooth headset all the way to a virus picked up from a website or a poorly sourced app. I couldn't say for sure because the OP is being pretty vague tbf.
M3PH said:
No point because it's not the cause of the problem. I had this once about a week after i got my leo. At the time i was running the phone as delivered and it was hanging (not crashing. this is a "hang" in the traditional PC sense) all over the place. This particular situation is the same.
What's happening is the processor is becoming hot and is down clocking itself to allow it to cool. At the same time Sense is asking for a crap load of memory transfers all while your trying to make a call. The phone decides that Sense is more important than the user and stops responding to you until it has cleared it's instruction queue. This is why if you leave it for a while (10 minutes or so) the phone will suddenly start responding again. That is unless Sense gets an instruction timeout and actually does crash (had that a few times).
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user. I've also noticed that the cooked 6.5.5 roms that have newer versions of sense also respond better OTB.
I can't explain it dialing by on it's own though. A few possibilities here. It could be someone dicking about with a paired bluetooth headset all the way to a virus picked up from a website or a poorly sourced app. I couldn't say for sure because the OP is being pretty vague tbf.
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thank for the info i am going to send it back to the retailer to try and cliam the costs back from the incrred callls. but i had trouble replcating the problems under camera
here is a video of my sis doing the demo of the fault http://www.youtube.com/watch?v=o2Url7Z6Oqk
and only have installed
copilot stock install
myphone
marketplace
net 3.5
opera 10
and thats it.
ProjektFuze said:
i got a 4,000.00 dollar phone bill once.... no one in the world can beat that....
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I've worked for a company where one of our customers had a £855.00 phone call... (single call)
They really shouldn't let drunk people call 0906 numbers and then forget to hang up the phone until lunchtime the next day.
£1.50 x 570minutes (about 9.5 hours) = £855 ooops
Thing is the call they made was to our content line so we got the £640 of it (we did pay them it back as a good-will gesture minus the item cost and an administrative cost, although the cheeky sod tried to blame our system for forcing his telephone to stay connected to it... moron lol)
I would also speak to your operator and tell them you've had a fault which has led to a hefty bill, my daughter had a similiar issue with vodafone and infairness they refunded the full amount once we proved her phone had an issue at the vodafone store, it was a phone provided by vodafone and they were really good about it her bill was £280 for a month, they refunded the full difference to the normal £25 contract...
They might not refund it all but they might refund part of the cost as its obviously not your fault...
wakers said:
I would also speak to your operator and tell them you've had a fault which has led to a hefty bill, my daughter had a similiar issue with vodafone and infairness they refunded the full amount once we proved her phone had an issue at the vodafone store, it was a phone provided by vodafone and they were really good about it her bill was £280 for a month, they refunded the full difference to the normal £25 contract...
They might not refund it all but they might refund part of the cost as its obviously not your fault...
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thank you so much for the info same sorta situation. i got me phone from mobilephonesdirect.co.uk reason is that they sell the phones unlocked and unbranded. phoned up vodafone they said have to see retaier or manufacter. phoned up retaier and they said to phone htc.
so phoned htc up 5 times today and could not get connected to anyone. just sent them an email explaing the fault and the video. hopefull they will give me a call and i hope that i can claim the money back....
now i have to play the waiting game.
yeah, call your service provider, if the large bill was due to a defect in their phone you should not be responsible to pay for it. If the phone does become unresponsive again and you can't hang up you can always soft reset or pull the battery and sim.
I just watched the video and read all the comments. From what you have said i think you may just struggle to get the refund. the reasons are thus:
You said the phone was not sold to you by your operator. this therefore means they have no obligation to refund any charges caused by a faulty device but i'll bet if you send your sister and get her to ask really nice, flutter the eyelids a little and maybe flash some skin you my get somewhere.
Next don't send the phone back. Waste of time!! from the video i can assure you that is a software fault (and one that would be very difficult to replicate in normal everyday usage) and the new phone will have the same problem. I suggest you look at using a cooked 6.5.5 rom with sense 2.5.2016 where the issue has been fixed. If the phone does ever need to be replaced then you can just flash a stock rom back on to it.
I actually got this for the first time yesterday when trying to make a call, the phone just locked up completely, just pulled the battery and re-booted and been fine since,
M3PH said:
I cured it by installing Leocpuspeed and disabling the autoscalling and setting the clock speed to 998Mhz. It allows the processor to plough through it's queue faster giving it more free time to respond to the user.
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thanks for this, dude. I've been having hanging oroblems for ages now and will give this a go this evening. I was convinced it was a sensd problem as the Windows menu srill seemed to respond during the freeze.
i have kinda had the phonecall thing, although I've always been able to catch it by whipping the battery out or mashing the end button as it tries to connect.
Hi,
I have recently purchased my HD2 and its been a couple of months now since I'm utilizing it. Barely exploring my phone features, it hangs 20 times in view of the following encountered predicaments :-
1) Receiving 2 simultaneous SMS
2) Receiving an MMS
3) Pressing on any of the keys on the phone whenever receiving an SMS
Well, the list goes on and on. So, in resolving this issue, SIS (Malaysia) had agreed to change a new phone for me. And so they did. Tested it on the spot and everything was working fine, but just after a few days later, the problem reoccur itself again. This time, the entire phone hangs up. No keys can be activated, neither the phone can be turned on.
Firstly, its a brand new phone, so this kinda problem should not arise. Secondly, its no doubt troublesome to flip the back cover and press the tiny red button to perform a soft reset. Why in the darn first place the soft reset button isn't placed outside ? (just liky my old TYTN II)
So I have read a couple of forums with regards to this matter and came upon two conclusions in the end. One, the Manila.exe is the main culprit towards the hanging of the device and two, the HTC Sense application program has a flaw in between. Well, there's a temporary workaround though (that is if you do not want to flip the back cover over and over again), which is to leave the phone idle for 48 hours, let the battery drain itself off and then recharge back the phone again.
48 hours is a long time to wait though, and as a professional worker in my line of work, I really do not have that much of an ample time to linger around waiting for it to run out of juice. I'm totally very much dissapointed with the purchasement of the HTC HD2 as not only the technicians at the SIS (Malaysia) could not get to reproduce my predicaments, they cant even get to solve the hanging issue which I'd reckon, that's what I've been spending most of my time on my new phone (rather than to explore what is has to offer)
Is there a work around to the HTC Sense / Manila.exe problem ? Other suggestions would be to turn off the HTC Sense, but you know what ? Turning off the HTC Sense will be something like buying an Aston and driving it at 40kpmh all the way till the south of France !!! The phone's interface will be dull, and not to mentioned, it will be more a less pictured like my old TYTN II
I do not really have such problems for the HTC TYTN II though, not even one hang moment. Please XDA developers / experts, I'm indeed begging for a solution in resolving this reoccuring problem that somehow not only it will tarnish the brand HTC, it will also loose faith of the end consumers in the market.
why don't you ask SIS to change the phone again?
Just want to say one thing ... "Stock ROM's Suck" , hate to be that blunt but the stock ROMs they put on this beautiful hardware just seem to be time bombs, waiting to explode when you get them home ...
Should flash that sucker!!
To dan138zig
Well, that was my last resort to them, in order to solve it once and for all. I've been travelling to SIS to and fro for 4 times and yet the problem is still left unresolved. They've even tested it in their environment and it works fine (for the 1st two visits). But somehow, they manage to simulate the issue and they replaced the chipboard.
Now, replacing the chipboard was to the previous original phone, though even after the replacement, it still didnt solve the problem. So ding dong here and there, and after several "consultations" with their higher level managment, they agreed to change a new phone for me, off the hook (not undergoing formal procedures, whereby I'll have to wait for another two weeks)
So, getting a brand new phone I'd reckon my miseries will be resolved, but then the hanging problem reoccur itself today again. It seems that the HTC Sense is the main culprit though, after reading a few forums off the Net. And for a "premanent" solution (that is if HTC does not come out with any ROM / fixes / enchancements), I've gotta turn off the HTC Sense feature.
Well, buying a phone that cost 2K plus had already put a large damage in my wallet, now having to face this consequences after the purchasement is a real icing on the cake. What do you think ? If you're in my shoes, what would you do ?
To watcher64
I totally couldnt agree with you more. In my view, they should just have throw the Win OS away and put in the Andriod version of it. Its always windows version mobile phones that are giving the most headache to me when it comes to utilizing it.
http://www.htc.com/sea/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
Have you tried getting a new SIM? Sounds like the problem only happens when its talking to the network, and as you've had 2 handsets, i'd give a SIM change a go.
On the plus side........... at least you get 48hrs battery life.......
Not much use though if your phone doesnt work I suppose.....
rp-x1 said:
Have you tried getting a new SIM? Sounds like the problem only happens when its talking to the network, and as you've had 2 handsets, i'd give a SIM change a go.
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Well, my SIM's working perfectly fine though, it does not give me any form of problem with my old TYTN II neither with other HTC devices I've checked with a few friends of mine. I do really suspect its the Sense that's the real culprit in the hanging of the device. Just really hope that they clear up this predicament with a new release of the ROM
conantroutman said:
On the plus side........... at least you get 48hrs battery life.......
Not much use though if your phone doesnt work I suppose.....
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haha, forty eight hours of baterry life ? well, I wouldn't bet on it. Have tried using it extensively and even before it reaches sunset, the battery is out. And guess what ? It's a brand new battery.
The phone's terrific, but sadly, the battery isnt. Its just like you are viewing a beautiful girl from bottom up till the next and the next thing you know it, viewing her face just makes you wanna vomit over and over again
So that's how I could sum up the HD2 as a whole. Most comparison commentators out there did place the HD2 side by side with the IPhone 3Gs. Both eventually also will end up running out of juice in 48 hours when you're performing your day to day call basis
webjunky said:
http://www.htc.com/sea/supportdownloadlist.aspx?p_id=297&act=sd&cat=all
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The HTC Support and Releases still does not solve the problem, mate. Its something that HTC R&D as well as the QA team needs to sit down and extensively test the entire device from bottoms up till all forms of problem is resolved thereafter.
steven.hum said:
To watcher64
I totally couldnt agree with you more. In my view, they should just have throw the Win OS away and put in the Andriod version of it. Its always windows version mobile phones that are giving the most headache to me when it comes to utilizing it.
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hmm, well you did not get what I meant, but that is ok .. I meant the version of the roms suck .. I like WinMo, personally I think Android with is BigBrother Back door is just as bad as the Iphone ...