When i make a call if it lasts more than about a minute the phone cuts off and the phone shows no signal, after a while the searching bar comes up next to the ariel icon, eventually the signal comes back, but at no regular time, there is no problem when the phone is not being used i.e. it only happens when i make or recieve a call. Tried soft and hard reset and not cured it, also tried changung network settings but this also has no effect, contacted works I.T. department who own the Sim in my phone and they say there is no problem with the network so it must be my P.D.A. help please. P.S. not too much tech jargen please dont know a great deal about the inner workings of the P.D.A. system.............thanx
I don't know how old your device is but it could be your battery that gets easily drained when making a call. My device was 18 months old with its original battery when this happened. After replacing the battery problem was gone.
Any other solution to resolve this issue ? I am pretty sure the problem is bcoz of the battery coz the moment i plug it into the usb port of my laptop, it comes alive (network signal is back)
Try 2 change the panel ...Put original Panel...100% it will work
what Pannel you mean? have similar problem...
I had sent a phone in for repair, which was then said to be unrepairable and so I was given a replacement niki (however the replacement was a refurbished one).
Its only been a week or so but I have had major problems with calls. Most of the time I cant make or receive calls even though the signal bar has two or three bars. The phone says its dialing but it doesnt and ends the call automatically. If I ring my phone it goes straight to voicemail! Note that I said "most of the time" because my phone calls do go through soemtimes but thats like once every 20 or so tries or if I make a phone call immediately after a soft reset or just get lucky!
The other functions of the phone work fine. I have done a hard reset thinking it was something I installed but the problem is still there. Done another 4 hard resets (each time trying something different like taking the battery out before the custom orange stuff is installed) but with no change.
I did a search and came across another thread but it wasnt really solved and blamed it on S2U2. Obviously S2U2 cant be the cause for me since the problem is there even after a hard reset. (http://forum.xda-developers.com/archive/index.php/t-393077.html and http://forum.xda-developers.com/showthread.php?t=387615)
Im thinking it could be that the radio version is old (since it is a refurbed version) and also I remember reading about poor signals some time ago which was solved by changing the radio version (and is also probably why I didnt have this problem with my original niki).
Note: I have also tried the sim in another normal phone (samsung e900) and it worked fine so this is definately a problem with the touch dual.
A little bit of info:
Im with orange in the Uk,
the ROM version is 1.31.61.10 with a ROM date 10/30/07
and the Radio version is 1.58.16.27.
(Also...I havent done a radio update because I am still under warranty but I would like to know if it could be causing the problem or if it is a hardware problem).
Thanks for reading this long post (didnt think it would turn out so long, lol), but ANY help or advice will be appreciated.
well it sounds like a bad signal, so unless you want to unlock yor phone and try the modded sedna radio (best) id just send it back and complain loudly
Hello everyone, well, I will explain my problem, The Wifi in my Titan used to work great, but as it is a little old, it have some hardware problems, actually the answer green button doesn't works, but I have no problem with it, the real problem is that the Wifi switch don't want to work anymore, I now it because after some days after it happened, I open the phone, turn it on, and try the switch, it only worked with a very big preassure, but now, after some days, it's fully dead, I have allready tried using the 10 Buttons Comm Manager, but when I click the Wifi won't work, there appears the dildo-like image in the top of the screen but only about 2 seconds, and then it just go and the Wifi is still of, so I'm asking for your help, what can I do? Thanks in advanced.
Ah, I was forgetting to tell you that here in Mexico there are no service for any HTC because it is not usual to see here one of these excelent phones.
You won't get wifi to work if the switch is broken in the off position. Your only option is to get a new one.
My wifi used to work great until I upgraded the phone to the MR2 update. When it restarted, it would do exactly as yours. I would turn the switch on and it would keep the wireless icon in the top of the screen with no connection to a wireless network. I tried to go back to MR1 update but to no avail. I took the phone to Verizon and they told me the wifi chip must have burned outduring the upgrade and that it was not their problem and would not replace the phone. I had to go through insurance and pay $50 to get another phone.
__________________
Verizon - XV6800
Rom: DCD 3.5.6
Radio: 3.42.40
Same problem here. It seems to be more then just coincidence here. It cannot be that so many people are having the same problem at almost the same time experiencing the same symptoms.
We need to find out what is in common between all of us in order to find the solution.
I have searched in the past, with no luck, for instructions on how to dis-assemble the Mogul. Maybe the hardware switch can be replaced? (assuming you have the stomach for such things)
qu1nn
Disregard wrong post.
Well, finally after some research, without any results, I decided to work my self, so I disasembly the back of my Titan, rid of the useless swtich and build a bridge with a copper wire from the terminals and now it works perfectly!!
Of course the problem is that is it too dangerous and to be honest I don't recommend to do this, but if you try it, you will have to be prepared with a 10 buttons comm manager, because with every reboot, the wifi wil be turned on, I know that this is not a good solution, but here in Mexico there are not service for HTC.
I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.
I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)
Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.
Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
--------------
Update:
--------------
Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike
Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B
I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike
Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.
I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.
I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B
Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!
Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?
Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.
konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B
Hi Guys.
I have this big problem and hope you guys at XDA can help me solve it /:
My phone wont connect to the "network"(I'm not able to recieve phonecalls, sms or sending text messeages, calling others etc) anymore.
At the bars on the top of the notificationbar it shows 0 Piles and a little x.
Ive tried to run the Htc Desire HD Ruu, but that didn't help at all I: ..
If i take out my SIM-card and put it into my old HTC Desire, i'm able to call and send sms' like any other phone ...
Ohh, and by the way, i'm able to call the local Emergency Service ...
Thanks for helping everyone
-Much appreciated.
Try this...
Got to Settings > Wireless & Networks > Mobile Networks > Access Point Names
Then press the menu button... then tap 'Reset to Default'
Select your desired provider and pay plan, then go back to Access Point Names and make sure that the green dot to the right hand side is present. If not, click on the grey dot and it should turn green.
Just to be sure, toggle Airplane Mode on and then off.
Hopefully you will be ok then.
Tried it but didn't work I: ..
I think there is a problem with the SIM-card reader I: or something..
Tho.. im able to enter my Sim-Pin-code, and if i type something wrong it wont let me access, just like normal..
Strange thing is : When i go to the "Select network provider option thing"
It says "Your simcard isn't allowed to access this network" i've tried all the listed providers tho .. no success .. Even when i pick Telenor which i know is my network provider .. and as mentioned my simcard works fine on my old HTC DESIRE ..
This just happend to me, read here:
http://forum.xda-developers.com/showthread.php?t=1014803
hope its not the same thing
Thx to TomFrom, i now know that my HTC Desire HD has been blacklisted I: ..
I wonder if i can be lucky enough to get a brand new phone too .. :/
Anyways, thanks for the help, i appreciate it alot
No problem! click thanks !
gutting isnt it lol, hopefully i can pick my new one up tomorrow.
Hmmm, i wonder if Unlocking my CID will work?
Imma give it a shot, after trying everything else .
I believe once a phone is blacklisted it will never work in the UK again (or whatever country your in)
This phone gotta have the worst antenna problem i've ever experienced.. I've gone thrue a warranty issue once, because of a same problem, and im starting to think this problem is pretty mainstream...
Antenna cover bottom part of the phone seems to glitch with the Antenna signal, interrupting phonecalls..
I just hate it, Its like driving thrue a tunnel, and you hear nothing in the phone, then PAM beep beep <End of call>..
I've gotten a replacement cover for the sim hatch.. Its just amazingly bad construct of this aluminium body.. A friend of mine has the same phone, but he hasn't got the problem with the drop of calls, i've compared both phones and its pretty evident, my alu-body is different from his..
Pretty sad face atm.. VERY disappointing... and im not going thrue another warranty for nothing.. They'll just send me back a "fixed" phone with new hardware but same shell... "Alu-bodies seems expensive to make perhaps????..."
look at the battery cover, there is housed the antenna