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hi all, i bought a tytn at ebay, but
the after a short time of using the bottom buttons, they stop working.
touch screen and buttons on the side are stíll working, but the bottom buttons are dead.
sometimes after turning off amd turning on they are working for a short time again. a restart also helps to make them work.
but its not funny to restart every 10 minutes.....
it is an e-plus tytn from germany with wm5.
do u guys think that it is a hardware or a software error?
I seem to have this problem on and off myself and think it's related to either the rom on the phone or the radio rom but am not sure which. It seems sometimes I have this problem and it seems to come and go depending on what combination of rom/radio rom I have installed. If I was smart I'd find a combination that works well for me and stick to it but I always like to play with things so typically every day or two I'm reseting
yeah, i have the same problem.... i hate to restart the phone every now and then, but I need to figure this out sometime soon, or I'm gonna upgrade to WM6 to see if that solves my problem. lol...
did anybody else have an idea to solve the problem?
crutav said:
did anybody else have an idea to solve the problem?
Click to expand...
Click to collapse
http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
I opened up my tytn, to find out the problem, and I found a small crack in the flexcable mentioned above.
Before it was never opened nor did anything strange happen with it, so this seems to be yet an other production problem/fault..
More and more people seem to have the same problem, time to presure htc for a repair....
Ok for me this is too late, but all for the good cause.. will just order myself a new cable and try to swap it..
Any ideas where to get the flex cable these days? Not finding it at the link above and internet searches aren't panning out either.
FYI:
Just got back my HTC TyTN from service under warranty, sent for exactly the same problem.
The technician I spoke to directly said that maybe about 90% of the lower keys malfunctions are caused by the lower keyboard board behaving erratically and it is a well-known hardware problem.
A board replacement solved it, my TyTN is working perfectly again, they also replaced the stylus holding rubber (which was broken already from the early days) and, surprise, they upgraded my WM5 device (I had to revert everything to the initial versions before handing it to them) to the latest official HTC WM6 Rom. Even bigger surprise, although what I gave them was a WWE device, when I got it back they had upgraded it to the localized (official Greek) version. Life is good.
Anyways, seems the only real solution to this is a visit to the repair store, hopefully under warranty and reverted back to the original settings...
I'm having a wierd problem with my Hermes. I have the Scnaps 4.01 WM6 rom on my phone right now, but the same thing happened with Blacks rom when i was running that.
Sometimes when i turn it on, it says it has signal so i try to make a call i get operation failed, and then you see the signal drop back to searching, it finds the network and then logs back on. Same thing happens even if i dont make a call, turn on the hermes, and look at it, has signal, then 10 seconds or so later it drops to searching (it never really had signal) then logs back on, and then sms's get delivered. I've also had people try to call me during this time and it's like the phone is off.
I've tried a few different radio versions recently but same behavior with all of them. 1.54.30, 1.54.07 and currently on 1.43.
Something else weird is the fact that it seems like (I could be wrong) this only happens after having the rom on for a week or so, ie after flashing a rom, the first week or so i don't get the issue, then it slowly starts to happen - this could just be my imagination.
Has anyone else had this issue? Any ideas/suggestions welcome, thanks
Hi Ferni...
This is something that is becoming quite an issue recently
Firstly, have you made sure the SIM contacts are nice and clean and everything is fitted OK - and have you tried a different rom image? If not - try these first.
Secondly, where abouts in the world are you and what network are you on?
Thirdly - when did you install 1.54.30 and 1.54.07 - did your problems start before or after you flashed a 1.54x radio - and what radio were you running before trying these.
Finally - What other information do you have about your device - is it a herm100,200 or 300, what IPL/SPL is it.
Sorry for the 100 questions, but I'm investigating these issues at the moment as a lot of users have had similar problems especially after using radio 1.54.x as this thread discusses.
Thanks for the reply. Just read the other thread you linked to (and the threads it linked to). Interesting to know i'm not the only one.
I just pulled the sim out and gave it a rub and the contacts and put it back in. I also had a bigger battery in it, so i removed that and put the standard one back in. See if that makes a difference.
I used to run the black rom, now I run the schaps one, trying to avoid flashing it again just a pain to resetup everything you know....
I'm in Australia, on the Optus network. The JasJam is actually only sold by Telstra here, but i got one 2nd hand and use it on the optus network fine (Optus sell the Dopod). The latest radio rom 1.54.30.10 i belive is actually from Telstra - in the offical WM6 rom from them for the JasJam.
As for when i flashed which rom and when the problems started happening - i can't really say sorry, i didn't keep track. I've had the phone around 6 months, flashed it with a cooked WM6 rom (black i think) when i first got it, i probably updated the radio as well.
How do i tell if it's a 100, 200 or 300? Also not sure what SPL it is, HardSPL or something?
Tempted to flash it to the official telstra rom released recently with the latest radio, so if it does die completely i can send it back for warrenty. What do you think?
Thanks for the info - every little helps at the moment!
Firstly, yes - the radio you're running is native to the area and network and so if you're running 1.54.30.10 and it goes duff you should be covered by your warranty so don't worry. Also, it's not certain yet that there is definitely a problem with this radio so don't loose too much sleep. (Most of the problems linked with this radio that I've researched so far seem to be coming from Europe and after rolling back).
As for flashing with the official ROM, that's a decision for you - however in the cases of sudden GSM death, the phone will still boot to Windows and it is still possible to flash the OS and bootloader roms (just not the radio) so if it did go bad with an unofficial ROM on it you should still be able to roll it back - again sleep easy ;-).
As for the problem - the steps you've taken are a good start, see how it goes and keep us informed here.
It may be worth also trying to manually set your band (if applicable on your network). Sometimes problems like this can be caused by issues on the network itself and trying an alternative (maybe a friends) SIM card for a different network or even manually switching the phone to GSM (if available) can "cure" a problem (although it's a pain if you specifically need to use 3G and it's data speeds!).
Finally - to see your full device information you need to enter the "bootloader" (tricolour) screen. Hang on to this information on the bootloader screen as it can be useful if you ever encounter a bad flash.
To do this, hold the OK button on the left of your phone and the power button on the right then press the little reset button with your stylus. You will then see the model at the top with the IPL version below it and then the SPL version below that. To get out of the tricolour screen, press the reset button again. Needless to say this won't erase anything or damage your device but make sure you close your apps and save your data first
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
ferni said:
I'm not running 1.54.30.10 right now, think i'll flash back to that monday just in case.
Click to expand...
Click to collapse
What radio are you currently running? Thought it was 1.54.30.10 or did you change that the other day when trying a new ROM?
ferni said:
Since changing my battery back to the original and cleaning the sim card, still having the same problem. Seems to be happening more and more often as time goes on.
I've actually already manually set my band and tried to run without 3g turned on before i posted this thread when i was doing my own trouble shooting, and it didn't help.
When flashing i normally just push autodetect which is why i don't know my bootloader info off the top of my head.
It's a HERM100 running IPL-1.04 and SPL2.10.Olipro.
I'm starting to think it only has a limited time left in it before it doesn't pick up radio at all. When that happens i'll flash the official firmware back on it, and the orig bootloader (not sure how to do that yet, will have to look it up). And see if i can get warrenty.
Click to expand...
Click to collapse
*IF* this is the sudden GSM death syndrome then it will progressively get worse unfortunately - but it might not be that (think positive!)
[edit : removed - brainfart you answered my question] Incidentally, just updated this thread here - Look at post #60, it's a long post but there is a couple of possible things for you to try there (multiple flashing on a "chilled" phone) for users who STILL have some GSM connectivity... Might be worth a go and certainly could do no more harm... The post itself is very technical but just follow the instructions about 3/4 way through the post and ask any questions back here in this thread so things don't get too confused!
In terms of flashing your ROM - when you _really_ feel the phone may die _very very soon_ then it's worth considering flashing it with the latest OFFICIAL rom from your provider while you are able to do a full flash but don't leave it until DHL are at your door to collect it just in case you need some help!
Oh yeah... and finally for tonights post - Rolling back from Olipros Hard SPL... back to the normal, official SPL - Mr Vanx has written a fantastic guide to this here complete with illustrations - That should save you some searching
The SPL rollback, of course, should be the very last thing to do before shipping it back under warranty of course tho - just incase you need it in the mean time!
Good luck - and keep us updated - particularly if all works again (or not)forum.xda-developers.com/showthread.php?t=299070&page=32
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
ferni said:
I'm on 1.43 right now.
So what you think i should do is put my phone in the fridge (minus battery) for 10-15mins, then flash 1.43 a couple of times while it's still cold, and see how that goes?
Click to expand...
Click to collapse
Yes. Crazy as it sounds, if the previous radio caused "logical" bad blocks - a combination of a couple of flashes in quick succession with the PLA at a cooler temperature might recover them! (temperature issue came from the data sheet for the chip itself - Apparently more efficient writing at temperatures a minimum of 10C below ambient).
Good luck - let us know how it goes... I've got my fingers crossed you'll have a Hermes with it's wings back shortly
Last night the phone got worse, i had a missed call, tried to turn the unit on to see who it was and it wouldn't turn on, so i soft reset it, it booted up ok, but wouldn't pick up a signal.. eventually after about 5mins it did, but then it locked up. So i pulled my sim card out put it into an old phone which i'm using for now.
This morning came into work and put it in the fridge for 15mins, and flashed the latest radio firmware on it. Then flashed the latest official telstra rom onto it (getting ready for warrenty). That's just finished, only step left is to put the original boot loader back on. May test it again for a couple of days to see if i can get it to do the same thing on the offical rom/radio before i send it back. Will let you know.
Thanks for your help so far.
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
ferni said:
Ok Just another update, only a couple of hours since i flashed it and it's already doing the same thing, losing network, so going to call imate and send it for warrenty. We tried
Click to expand...
Click to collapse
We did indeed - Ah well, at least you're covered by warranty
Mr Vanx has written a fantastic guide to rolling your bootloader back - complete with illustrations. (repeated for others who've just started reading this thread)
Yeah hopefully it gets covered under warrenty. That bootloader guide worked perfect
For anyone who cares, they replaced my radio board under warranty - I now have a new IMEI number. Haven't got the phone back yet to test to see if it's fixed.
Did you ever upgraded the Radio ROM ?
Or was it always 1.43.
My first ROM only upgrade.
http://forum.xda-developers.com/showpost.php?p=1462158&postcount=292
Yeah i had tried a few different radio roms before this. I suspect it didn't like being flashed so many times.
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
gondalguru said:
I am having same problem with 8525 here in south texas. currently running latest att official rom. I have flashed k 1.30, tnt special, schaps rom in last week and so as 1.41.xx , 1.48.00.00, 1.51.xxxx, 1.54.xx xx rom and all have same problme.
Don;t know what to do?
Click to expand...
Click to collapse
I flashed one of the wm6.1 roms and ended up with 1.54.07 radio and was getting the "modem disconnected" error message everytime I tried to log on to the internet.
I reflashed the original WM6.0 ROM from AT&T and then reflashed my radio to 1.48 (can't go back to 1.16 because of the radio bootloader I think) and then tried to log on to the internet.
That didn't work
But then I made a phone call to my home phone
tried logging on and it worked.
Been working fine since
crossing my fingers and hoping I dodged the bullet, not gonna flash again til ATT comes out with 6.1 then if it acts up even a little I am gonna send it in for warranty repair.
I hope this procedure works for you mate.
pedro2k said:
I live in WI and travel to rural areas where there is no 3g. I have experienced this same problem when I loose the signal from a 3g area to a non 3g area as it reacquires the signal. I did all the recommended fixes with bandswitch and activesync but to no avail. However, I did this about a week ago, and my problem seem to have disappeared
Go to advance config>data connections>gprs auto attach
disable it
I think the phone goes beserk when it doesn't find the 3g signal?
Try it and please report back if it works
Click to expand...
Click to collapse
Not exactly sure where this setting is, the closest thing I could find was to install HTweakC. And now I have auto attach off. I also live in WI rural area, and 3G has been growing. Coming closer my home, and when I go to work it switches to 3G from Edge and I believe this is the biggest cause of this problem. I will let everyone know if this has helped me or not.
Thanks pedro for your suggestion. I will try that and will report back.
ROM 5.60.00 WWE
Radio 1.15.00
Protocol 1337.45
After Helmis WM6.0 upgrade everything works fine, apart the Phone mode works only after a soft reset. Turning off in the Comm Manager works, but cannot be switched on again.
BT works perfect.
Upgrade from Radio 1.13.00 to 1.15.00 had no effect .
Any suggestions.
Thank you.
Lunart said:
ROM 5.60.00 WWE
Radio 1.15.00
Protocol 1337.45
After Helmis WM6.0 upgrade everything works fine, apart the Phone mode works only after a soft reset. Turning off in the Comm Manager works, but cannot be switched on again.
BT works perfect.
Upgrade from Radio 1.13.00 to 1.15.00 had no effect .
Any suggestions.
Thank you.
Click to expand...
Click to collapse
Did you follow all procedures. Specially the Clean Hive (aka)No Yes Yes ? Had you tried other ROM's? Some if not all ROMS for BA, after flash you need to turn phone ON. But from what I understand, yours turns on, then can turn off, but can't ON again. Ummm I can also suggest you to read the full thread for Helmi's ROM and see if others have had that problem and if they've found a solution.
markanthonypr said:
Did you follow all procedures. Specially the Clean Hive (aka)No Yes Yes ? Had you tried other ROM's? Some if not all ROMS for BA, after flash you need to turn phone ON. But from what I understand, yours turns on, then can turn off, but can't ON again. Ummm I can also suggest you to read the full thread for Helmi's ROM and see if others have had that problem and if they've found a solution.
Click to expand...
Click to collapse
Hey Markanthony! Happy New Year!!
@Lunart,
You may want to upgrade to a later rom since that was a bug (which was later resolved) in Helmi's WM6.0 roms. The phone cannot get into or out of flight mode (I can't remember which one)...
Try sun_dream's or xplode's roms since they no longer have any of these bugs. Hope this helps.
Hi Markanthonypr , Egzthunder1 ,
thank you for your suggestions. First I tried to re-install Helmis WM6 and applied the "clean hive" no,yes,yes. This did not work.
And then I flashed sun_dreams Rom and everything is 100 %.
Thank you both. Best wishes from Germany.
egzthunder1 said:
Hey Markanthony! Happy New Year!!
Click to expand...
Click to collapse
Hello my friend, Happy New Year to you too Good to read you mate!
Lunart said:
Hi Markanthonypr , Egzthunder1 ,
thank you for your suggestions. First I tried to re-install Helmis WM6 and applied the "clean hive" no,yes,yes. This did not work.
And then I flashed sun_dreams Rom and everything is 100 %.
Thank you both. Best wishes from Germany.
Click to expand...
Click to collapse
Glad you got it working. Enjoy!! This is a great phone. I'm shopping for another one for my girlfriend
Edit: Hey Egz, remember I mentioned about my Siemens SX66 now showing PH20B instead of PH20B1? Well guess what... As I was seeing other phones on E-Bay, one folk showed an enlarged pic of his phone w/o battery, and I noticed it said Ph20B <<<But.. Its a Siemens(NO CAM).... soooo I removed battery on my phone and guess? It also says PH20B... So I'm very confused. I would have swore that I had seen on the phone info that it was a PH20B1(As shown on Device Info/Identity) and have also read everywhere on here about PH20B1's being without camera(as mine is), so, which is my correct phone? LOL ok, I know what the Back Label says! PH20B! But.. It is confusing... Any Lights?
markanthonypr said:
Hello my friend, Happy New Year to you too Good to read you mate!
Glad you got it working. Enjoy!! This is a great phone. I'm shopping for another one for my girlfriend
Edit: Hey Egz, remember I mentioned about my Siemens SX66 now showing PH20B instead of PH20B1? Well guess what... As I was seeing other phones on E-Bay, one folk showed an enlarged pic of his phone w/o battery, and I noticed it said Ph20B <<<But.. Its a Siemens(NO CAM).... soooo I removed battery on my phone and guess? It also says PH20B... So I'm very confused. I would have swore that I had seen on the phone info that it was a PH20B1(As shown on Device Info/Identity) and have also read everywhere on here about PH20B1's being without camera(as mine is), so, which is my correct phone? LOL ok, I know what the Back Label says! PH20B! But.. It is confusing... Any Lights?
Click to expand...
Click to collapse
Weird... if you got your BA second hand, there is a chance that the previous owner exchanged the case for a PH20B either to make it look nicer or maybe because he messed it up along with the camera, which he/she might have messed up as well (too farfetched of a theory if you ask me, but it is possible)... God only knows!
Another explanation is that they put the wrong board on the phone when they made it... could happen (far more likely to happen than a guy completely modding his BA )
Anyway... weird indeed.
hi i have exactly the same problem. but with sundreams rom
HTC-BA_5.2.20758WWE_v3.02__25M_PP-16M_RAMdisk
i am not really sure but i think i can't really controll anything via comm manager except for switching the phone off (on does not work obviously...), i definitly can not turn wi-fi and bt on using the comm manager. turning it off i did not test yet (i have activated / deactivated wi-fi and bt through the options in "settings" until now)
any ideas?
greetz fleity
Well... first and foremost, Lunart's issue has nothing to do with Wifi or BT, it was a problem with "Flight Mode" option in the Comm Manager.
Your issue is a completely different one. It is a bug that has been widely talked about in this forum. There are probably close to 100 posts (if not more with the answer for your question). I feel like being a nice guy though, so I will save you the search time.
The problem with CommManager was introduced somewhere along the porting of WM5 (aka Magneto) back in the day. The problem consists in the comm manager not being able to load the necessary drivers for wifi from its interface (don't ask me why, I have no clue). The workaround for this is relatively simple. [highlight]You have to do this after every soft reset, so please keep it in mind.[\highlight]
1. In the CommManager, go to Settings > Wireless Lan
2. Once there, you will see the option "Wireless LAN OFF. Turn on WLAN". Click on it. More than likely, your device will try to establish a connection and fail (sometimes it does connect though). This is fine since your objective was not to establish a connection at this point. You are only trying to load the drivers.
3. Get out of the settings and go back to Comm Manager and click on the WLAN icon and Voila!!!! You will now be able to toggle Wifi on and off via CommManager.
BT should work without problems though. If you are still having problems (and considering the strange behavior in CommManager that you are describing), you may want to consider a Hard Reset. One other alternative for things not working the way they should could be that you did not completely clean the Hive after flashing the rom.
Hopefully this will help you out.
hm thx but that is unfortunatly not directly my problem. i don't really care if i can control wifi and bt with the comm manager because for them i have other possibilities (speaking of the settings dialog etc.). i just thought it would be usefull to know.
the real issue is the phone i am able to turn it off via comm manager but not on again (and with no other button, dialog whatever too).
i noticed it yesterday when i was visiting a friend, at his house i have absolutly no signal at all, so i thought "hey why not turn the phone off, lets see how much battery that saves me" and later as i tried to turn it on again my only chance was a soft reset.
if you can tell me just some way to switch the phone on and off i don't need the comm manager anyway
fleity said:
hm thx but that is unfortunatly not directly my problem. i don't really care if i can control wifi and bt with the comm manager because for them i have other possibilities (speaking of the settings dialog etc.). i just thought it would be usefull to know.
the real issue is the phone i am able to turn it off via comm manager but not on again (and with no other button, dialog whatever too).
i noticed it yesterday when i was visiting a friend, at his house i have absolutly no signal at all, so i thought "hey why not turn the phone off, lets see how much battery that saves me" and later as i tried to turn it on again my only chance was a soft reset.
if you can tell me just some way to switch the phone on and off i don't need the comm manager anyway
Click to expand...
Click to collapse
Like I said, it could be an installation problem (the hive not being properly cleaned out and so on). A hard reset should take care of the problem. I have the same rom as you do (only without the pagepool) and have not experienced this problem at all. Give it a try and hopefully it will solve your issue.
ok i will do that thx already
Do any one have the same issue like me?
I cannt turn on my WFI, I have flashed the original rom to 6.5, but still wont help.
entered the com manager turn on wifi didnt work, and go to advance got underlined wording "turn on Wireless LAN", didnt make any changes as well,
Can some one help me?
Greatdane said:
Do any one have the same issue like me?
I cannt turn on my WFI, I have flashed the original rom to 6.5, but still wont help.
entered the com manager turn on wifi didnt work, and go to advance got underlined wording "turn on Wireless LAN", didnt make any changer=s as well,
Can some one help me?
Click to expand...
Click to collapse
it would be better to ask in the special thread of the ROM you´re using. It´s neither a gerneral Blackstone issue nor one of WM 6.5
Now, I have flashed to a diffrent radio, but cant do anything as well.
Any body can help?
Wifi
I had the same problem a couple of weeks ago.
My provider changed the phone for me as a fault.
Now, all is fine.
The problem is now I have spl the unit and start up color looks weird.
How do I get back to the old spl?
so that my warranty wont be voided?
Please Help Needed here.
Matthes42 said:
it would be better to ask in the special thread of the ROM you´re using. It´s neither a gerneral Blackstone issue nor one of WM 6.5
Click to expand...
Click to collapse
you'd better to try "WiFi Monster"!
i have same problem in my hd !
Moving to balckstone
Post your question in the rom thread that you have an issue with else in the general section. Issue has nothing to do with developement
The problem is I had changed to original and cooked rom, the result is the same.
I was wondering if its really a bad hardware, how come it would work if I do a soft reset (not every time can work, even hard reset).
My apology if I had post in the wrong section.
But wifi monster did help a lot, when I turn on the wifi using the original com manager, it wont work, but when I use the wifi monster, some time will work, and some time need a reset or hard reset.
any one can help.
Greatdane said:
The problem is now I have spl the unit and start up color looks weird.
How do I get back to the old spl?
so that my warranty wont be voided?
Please Help Needed here.
Click to expand...
Click to collapse
You mention colours look weird. If I'm right you have fallen to to the old trap of using wrong HSPL resulting in a greenish discolourization. This would also affect phone & wifi.
What does your SPL say? Which rom are you using?
To get back to original SPL for warranty reasons follow this guide and scroll down to section called
How to reflash Stock/Shipped SPL - STEP BY STEP - FOR WARRANTY REASONS ONLY! at bottom of 1st post
@Fallen, I am using original starhub provider for the first time, the wifi got problem, later I hard spl 156, and upgraded to energy rom, the wifi still the same problem, sometime will on and sometimes can't on. But now thanks to your link, I managed to revert back to the original SPL, and original rom. But the wifi is still the same prob. For the first few hour the wifi can on, but after that the problem comes again. I cant even tick the turn on wifi. nothing happen when I tick the wifi option.
I have another unit for comparison today, the same radio, the same rom, the same spl, and the other unit works well, wifi on when ever I want to use it.
Someone can help?
Really confusing me..
Not sure HW or SW prob.
If HW fault, the wifi wont even turn on, Am I right?
or its got something to do with the radio?
Anyone can help?
Nope - but the same happened to one of ours this month (stock Orange UK handset, never been flashed, 3 months old). Wifi refused to start, TF3D camera app unable to locate hardware (black screen, icon to select camera missing). Random device.exe error reports when trying to use the camera and once per restart from the WiFi stack. Hard resets, etc. made no difference, and Orange simply replaced it, saying it was listed on their system as a hardware issue.
If you Google you'll find groups of other people arguing over the same problem, on several different HTC handsets, and nobody's ever gotten a solution other than sending it back. Lots of "helpful" stock answers about re-flashing but the OPs reply it hasn't made any difference, and the repaired phones all seem to come back with boards and cables swopped.
Thanks for all the response, I guess I had to go to the service center for warranty claim.
Now, I found My problem.
When ever I instaled any program. the wifi will stoped working.
is that software issue?
or hard ware issue?
But when I didnt instal any third application the wifi work perfectly, I have changed to several rom including 6.5 coocked.
Last attempt before going to service center.
my wifi was working fine with Dutty's R9, and an attempt to connect to some hotspot in the mall led me to connect to no one. and back at home it is also not connecting to the home wifi.
i've edited and deleted the settings but still its not connecting . want to check other options before performing a hard reset.
I have a Hermes (Orange SPV 3100 but unlocked). The phone has stopped working but everything else is fine.
I've tried putting other sim cards into it, cleaned all the sim contacts etc with no success at all. As far as it's concerned, there is no valid connection. Phone and data connections don't work. All the Windows settings and programs run fine, it's just the phone that doesn't so I have a pda without a phone! I wasn't trying to flash a rom - the op system is all as original except for the unlock.
I don't think it's worth enough to pay for a professional repair so any suggestions for tracing and curing the problem and hints as to whether its likely to be a faulty connection, faulty parts or software problem?
Thanks.
I have the exact same phone, and similar problem. The difference is my phone is not completely unusable, it sometimes works for a while and sometimes doesnt.
I have just - 10 mins ago - flashed a new radio rom to see if it helps and so far (10 minutes!), so good. But I will need to leave it for a couple of days to see if it works properly.
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Ah well I didnt need to leave it for a couple of days, its not working again even with new radio rom.
Ive tried new o/s, new bootloader and new radio but still the same problem, nothing else to try really ?
(btw: Mine usually has an exclaimation mark next to signal strength.)
Carthief When did the problem first start occurring? Did you flash a radio/OS ROM and it started to happen, or did it just happen out of the blue?
Sorry I did not see this post...http://forum.xda-developers.com/showthread.php?t=562486
I don't know dude. Maybe one of the senior members can help out.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
I will check tomorrow. I am using a different phone at the moment and have left the Hermes at the office.
Hi Shawn, yeah that post covers when my phones problem started - I hadnt flashed anything recently when it started messing up.
I've tried tonight;
http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems
Problem 5:
METHOD 1
But I didn't flash the patched radio.
Phone is working at the moment... I'll update if it is still working or not tomorrow, if its still working maybe Batxda could try it out as well
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Update:
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Phone worked all night, and this morning, but froze up this afternoon and needed rebooting. It's currently working ... but probably not for long! My battery is running out very fast as well.
Shawn80 said:
Is there an "X" beside the signal icon? Also have you checked the Comm Manager and disable the phone and enable it again?
Click to expand...
Click to collapse
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Batxda said:
Hi again. Yes, there is an "x" beside the signal icon (normally meaning that phone is turned off) and also beside the connectivity icon (two horiz arrows and a "x" meaning no active connection). Also, I've just noticed that both of those icons no longer respond to stylus taps. All the other icons do.
I've tried turning the phone on via Setup > Connections > Comms and Setup > Personal > phone. Neither work, in fact, they do not respond at all.
I haven't tried the cure that Carthief tried but then, I've never flashed any roms on this phone either. I am apprehensive about that because I haven't done it before so, if that's the solution, I would need to find a free evening and do lots of reading.
BTW, the unlocking was done ages ago professionally, not by me.
Any ideas?
Thanks.
Click to expand...
Click to collapse
Maybe I missed it but I did not see any mention of your doing a Hard Reset. (I assume you have tried soft resets) In general if the problem persists after this it rules out most software issues. I also think it's worth a try because of your comment about the icon being unresponsive.
Mike
Mike
I had done a hard reset but, just to be sure, I've just done it again. After the first it locked up at the password screen so I did a few more. Next, I let the Orange config run through. With the third, I removed the battery before Orange it did its thing. Both the same - no active phone but no lock-up either.
Icons on top bar still not active and x's against them.
When I go to settings > Personal > Comms, the phone icon is highlighted and appears to be "on" (no "x") but the top bar icons still show that it isn't. When the comms phone icon is clicked, the cross appears and the phone is, presumably, turned off and can't be turned on again.
When I go to settings > Personal > Phone, it says that the phone is off, would I like to turn it on. Click yes but it doesn't work.
BTW, I'm using an O2 sim card which works perfectly in a NIKI (touch dual).
I hope this is a software not hardware problem. Is there any point in flashing a new radio or complete windows rom? If so, which one would you recommend (it's a minefield for one of little brain)
Many thanks.
B
I did think you might already have tried a hard reset. In general that tends to point towards hardware, BUT corruption of the ROMs can occur. Unfortunately that is not my area of expertise. Hopefully someone will recommend something here. You could always look on http://www.mrvanx.org/thg/ making sure you have Hardspl installed.
Mike
Hi all, my phone is still not working completely but it does seem to be staying alive for longer periods now.
I have just downloaded the latest (from Oct. 2007) software upgrade from Orange for the Hermes - I think it is windows mobile 5, not sure yet. I cant install it tonight but Im going to try that tommorow.
I downloaded the Orange update but it wouldn't load on my phone. all I got was an error message which said it was the wrong rom for the phone. I don't know whether that's because I've had it unlocked or maybe my rom is newer than the update. anyway, I'm no further forward.
I've just noticed that, in Settings > Device Information, it is blank against the radio version and the Protocol version and that there is no IMEI listed either. I guess that means the radio is corrupted so I will try installing a new one. It is op version 14.123.1.614 and ROM version 1.23.61.4. Which radio is recommended.
What does the missing IMEI number mean or is that also connected with the missing radio?
B
Hi Batxda, I dont know which radio to recommend, mine is Radio version: 1.47.30.10 and ROM version: 3.54.255.3
My phone has now been working for over 24hrs, battery has stayed charged as well... so I haven't installed the Orange rom yet.
I bought a new phone having pretty much given up on this one... and now it seems to be working again!
Nope. Not working. Ran for over 48hrs but locked/froze up today with calls going straight to answerphone, battery drained from 70% to 20% in about two hours as well!
My last attempt is going to be running the phone with no memory card in, and no sim card with phone disabled. Will report back.
Have you had any luck Batxda ?
Radio flashes all lock up - help please
carthief said:
Nope. Not working. ...............
Have you had any luck Batxda ?
Click to expand...
Click to collapse
Sorry to hear that. I've had different but similarly unsuccessful times. I hope your experiment goes well.
I flashed with HardSPL (SPL-2.10.Olipro) then tried to flash a Radio.
1st I tried v 1.11.00.00 running from the PC. It froze so I had to unplug it. That messed everything up and I ended up with it stuck on the bootloader screen (Type 2a) so I used mtty and found that command "set 16 0" worked so I could return to WM5.
2nd I tried to flash radio v 1.47.00.10 from the SD card. It started OK, got to about 20% and stopped. That was at 11:15. Its now 13:30, 2.25 hours later and it hasn't moved in that time. I am going to have to stop it but I'm sure it will end up corrupted again.
H E L P anybody, how can I flash a radio to this damned thing?
BTW, it is a Hermes 100.
B
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
carthief said:
Batxda when I reflashed a new radio I just followed the guide here:
http://www.mrvanx.org/thg/index.php?option=com_content&task=view&id=18&Itemid=26
It sounds like you've gone through the same procedure as me so you've probably already followed that guide...
I don't know what to suggest, but if it was me, and the radio wouldn't flash, I would (being a bit dim ) try it a few more times until I was exhausted...
I've just rebooted mine to see if I could provoke it to do anything with no sim/memory cards in. It gets to the password entry screen and tells me I've entered the wrong password but I know its the right password !! Does anyone know where/how these phones store the password ?
Click to expand...
Click to collapse
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) & if you did, here's what I did to get the phone working again.
I removed the battery & pressed hard against the back stainless steel plate especially around the area near the battery contacts. It worked for mine & the No GSM issue would go away. If it happened again, then I repeat the same procedure & it works again.
My conclusion is that the GSM chip has broken or loose contacts with the motherboard so as long as the contacts is good, that keeps the radio working. BTW, this phone was dropped before & after that, this issue started happening.
Lastly, I'm not sure if your issue is really with the password...that's just a symptom of something else that is wrong with the system...not sure if it's entirely software or perhaps hardware or combination of both.
konker said:
I have a AT&T 8525 Hermes that was having No GSM issues.
I'm not sure if both of you seen the No GSM message when booting the phone (when it was bootable) ...
Click to expand...
Click to collapse
No, I haven't seen that message.
Since the last post, I've tried to flash various radio roms, two WM6 roms and what XDA says is the original WM5 Orange SVP M3100 rom for my phone (v slightly different version number though). All of them hang at around 11% or give an error message. I've ended up with a Dopod start screen (from one of the WM6 attempts) and a funny mixture of colours but I can still start Windows so I've got a pda with no phone access.
Taking your message on board, I'm starting to think that there is a hardware fault preventing the radio from being recognised. That is unless there is something fundamental that, being a n00b at this, I'm not doing. I've put Hard SPL on the phone, flashed roms and failed, reset it with MTTY (set 16 0) and used a variety of radio and main roms. Is there anything else I should have done?
I'm about to give up and see what it's value is and then see if I can get a hardware repair (if it's worth it). Otherwise, I've heard that some fetes have a throw the mobile competition ......... !!!!!!
B