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Dont know where to start.
1. crashes all the time,
2. crashes when the battery is low, have to do a soft reset to regain functionality
3. the battery life is a joke. charge in the morning and by around 4pm i got to be cautious on what calls i take as it will die on me.
4. freaks out randomly when using opera. could it be my fingers are too big? lol
5. sms some times dont send. found the fix on the htc site, still not working.
feel like i made a terrible mistake getting this phone, why should i have to do hacks/fixes my self when i have never needed to on any othr fone before?
its trully a different fone culture using this, as i type this on the hd2 i have had to retype this at least 7 times. lol....
anyway the basic functions should be flawless, but they are not which worries considerably.
Seems like you got a bad piece which is unfortunate. I hope you can get it changed, because this is not how it's supposed to be.
I think I got a pretty decent piece. I never experienced any battery issues and neither the sms bug which I know many experienced on this forum. Also mine never crashes so I can just assume that you got a faulty piece.
As for the typing I can agree with you. However, if you tweak by decreasing the sensitivity (which actually I never experienced as a decrease in sensitivity, only as an enhancement while typing), that problem will be gone as well. It's not a difficult tweak, it can be easily done by installing BsB tweaks which can be found here in the forums.
Although I agree with you that one should not be forced to tweak this phone oneself, but I guess we'll have to live with it
thanks for your reply,
i will try the tweak, and see how it goes, i emailed vodafone to let them know. i forgot to let them know how slow the phone gets some times.
oh well, this is what i get ditching nokia!
try to see if you can exchange the phone. must be able to if you can show the phone crashes to vodafone and if you have the device not for too long they should exchange it for you as far as I know,..
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
mr3rown said:
Vodafone! are saying they have none in stock and cant replace it, would it be worth just flashing it with a different ROM since there is nothing they can do...
Click to expand...
Click to collapse
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
jakem said:
Have you tried a hard reset?
Also MaskedMagi just posted that Vodafone DO have some replacement phones left: http://forum.xda-developers.com/showpost.php?p=5285586&postcount=184
Perhaps it would be worth calling them back.
Click to expand...
Click to collapse
Yep, just to clarify that was about 3 hours ago so fingers crossed I'll get the phone tomorrow, though with the incoming snow probably not
I'm hoping that it is actually a HD2 and not a HTC Touch HD 2 or something as people have been confused over the phone before, I'll definately check before giving back my old one!
Needless to say I hope the newer one is not in fact worse than the old one! Give them a ring if you want, but remember you have to be within the 28 day period to get a return/replacement.
The direct line for returns they gave me was: 08448540430
Called them back but it was to late, got to call back during normal working hours... they are playing the arse because i called after the 28 days, when in fact I originally called on the 30th December, 27 days from when i received the phone on the 3rd.
I am very much annoyed, if they werent on holiday, there systems were down, then if not that they put me through to 3 different depts to then have to email v-store to them then telling me I am actually meant to call another dept.
These guys cannot be serious!!!
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
MaskedMagi said:
If you make enough of a fuss and tell them your original call was within the 28 day period and that they have delayed you they might listen, just have to see how it goes. Good luck with them tomorrow, keep us posted on how it goes
Click to expand...
Click to collapse
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
mr3rown said:
Originally they did, and the lady was meant to call back. But when she did the phone crashed. So I called back on the land line and got someone else instead.
Then had to go through the whole process again!! Will call back tommorrow though!
Did a hard reset we will see how that goes in the mean time.
Click to expand...
Click to collapse
Ah that sucks man, next time ask for their name and direct extension number straight away in case it happens again. Hopefully they'll sympathize with you tomorrow
Hi all,
This is not so much of a ranting thread (although I am really frustrated), but just a gentle reminder to please check your screen for dust, as well as any other known issues BEFORE rooting. Thankfully, I did that, and my phone had dust under the screen UPON arrival. I got it at 2pm, and returned it to HTC by 5pm.
The other problem is, do remember Google takes no responsibility with hardware related issues. As much as I hate it, find HTC. I had a horrible experience with them, and I just want to share it with the rest of you. Also, I'm from Singapore, just in case.
I got my phone at 2PM from DHL, and was really happy about it (who wouldn't)? I opened it, booted it, and it was really fast. Then I checked the screen. There was not one speck, but at least 5 specks of dust under the screen. I immediately called HTC Singapore's hotline, and it was outsourced to another country (I'm guessing China, cause when they called me back it was +86). I can speak Mandarin, but only barely, and it was really difficult trying to tell them my problem in English. They really tried to help, but the communication barrier proved to be very frustrating. In the end, I was told to go down to HTC Care (at Keppel Bay Tower) to return the phone.
At this point in time, I didn't really want to make a huge fuss or anything. **** happens, I can accept that. All I want now is my phone replaced, as quickly as possible. I reached HTC Care around 4.15PM, but was only served at 5PM. Even worse, the staff at HTC Care Singapore had NO idea what to do with the Nexus One. They told me it was dealt differently from other HTC phones. As a consumer, I seriously do not care. I just want my phone fixed/replaced/whatever. I then waited for 20 minutes while they tried to log into the Nexus One system of theirs or something.
As though that was not bad enough, they had no idea what to collect from me. Some of them said I should return only the phone, while others said the entire box set. In the end, I returned the entire box set. They did not even bother to check the contents inside. Also, the courier service used this time is M3 express instead of DHL, and I was not given any tracking number despite them telling me the order has already been placed.
Also, there were other discrepancies. The phone staff told me to expect it within 3 working days, while HTC Care staff said to expect it within 3 to 5 working days. To be fair to the HTC Care staff, I doubt they were even briefed on what to do with Nexus Ones.
Below is the email I've sent to HTC, although at this point in time I doubt the response will be good:
To whom it may concern:
I placed my order for Nexus One with Google on January 9, and finally got it today, January 15, at 2pm. I understand that weekends are not considered work days, so effectively it took 5 working days to reach, which is reasonable to me.
I opened the Nexus One only to find dust under the screen. Doing a quick search on Google shows that it is a common problem. In fact, I read on some posts that it is considered to be a DOA problem by HTC, as seen from http://www.google.com/support/forum/p/android/thread?tid=29bc1e80107f01f7&hl=en. The first thing I did was to call the Singapore HTC helpline. I had a hard time communicating with them, but they did their best to help. I was told to go down to HTC Care (Singapore) at Keppel Bay Tower. The person on the phone had also opened a ticket for me.
I reached Keppel Bay Tower at 4.15PM, and was only served at 5pm. The service staff were polite but very unsure of what to do with the Nexus One. Apparently, Nexus Ones are dealt with differently from other HTC phones, though I do not see the point of them informing me of that. I have already accepted that there is dust under the phone and instead of making a big fuss, my main aim is to get my phone replaced on a one-to-one basis since I am still within the 14 days.
Once the staff managed to retrieve my information using the ticket number given to me earlier by the person over the phone, I was told I had to return the phone, but they were unsure whether to collect the phone, or the entire box set. In the end, they collected the entire box set. I had been told to expect it within 3 days by the person over the hotline, but the staff at HTC Care informed me that it was 3 - 5 days.
I am now requesting that you replace the entire box set, and deliver it to me within 3 days. In addition, I would like to know why the courier service used
is M3 Express instead of DHL (which was used when I first got my Nexus One). Moreover, I was not given any tracking number to track the status of my delivery, despite the service staff telling me that the order has already been placed.
I find it disappointing that the service staff had no idea what to do with Nexus One cases. It seems to me that HTC does not care because it is not really HTC's phone and more like Google's phone in this case. I hope you understand where I am coming from. It is my first time dealing with HTC's service, and the experience has been a let down. I have always thought highly of HTC's products since my previous HTC phones were all well-built, and I never had to visit the service centre.
I will appreciate if you could get back to me by Monday.
My ticket number, as well as product serial number are as follows:
Ticket No.:
Phone S/N:
Thank you.
Regards,
Click to expand...
Click to collapse
To end it, please remember to check before rooting!
bro sad to hear this from you.
I also got my nexus one today and i notice the screen's bottom left and right corners are making loose noise when pressed with some pressure..
so i used some pressure on the problemic areas for 20secs and so far, no more loose noise..
Hopefully it will prevent my unit from dust..
I have been consistantly checking mine as well. This sucks
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
melterx12 said:
man now im really going crazy. it seems that everyone is having this problem. I cant seem to find any dust under the screen but what if im just not seeing it??? Whats the chance that my phone DOES NOT have this problem???
Click to expand...
Click to collapse
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
ScaredyCat said:
Mine doesn't have it either. If you can't see it, then why is it bothering you? Mine doesn't have jam (jelly if you're in the USA) in it either but I'm not going to keep checking for jam.
SC
Click to expand...
Click to collapse
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Wow, this dust problem is become quite large. Small quantities doesn't sound like a good enough example of the problem. I don't have my Nexus One yet, but I do hope - that when I get it soon - the newer models (if they are starting to correct the issue) doesn't have this problem.
melterx12 said:
its bothering me because I REALLY want to root but REALLY will go out of my mind if I see this problem after rooting (because my warranty will then be long in the void ). So I want to track this problem down now and some how be 100% sure that my phone is safe.
Click to expand...
Click to collapse
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
I know, I am waiting for now, probably until Cyanogen Mod comes out for N1. However I do not want to wait a year
ScaredyCat said:
Well, you either wait for the warranty to expire or you root it before.
If you're really that worried power it off and check it with a magnifying glass. TBH Right now there are 1001 reasons not to root it and only a couple of reasons to root it. Unless there's something you really need/want root for you may as well wait.
SC
Click to expand...
Click to collapse
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
DKM119 said:
exactly i think one of the main reason i root my G1 was to apps2sd....and then some themes...but with this much RAM on the N1 i do not see a reason to root...
Click to expand...
Click to collapse
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Since we're talking about rooting here, I just wanna root to upgrade to un-released Android firmwares, themes, changing things inside the phone that aren't possible stocked. There are lots of reasons to root in my eyes, and I really don't care about the negatives.
kozm0naut said:
From what I understand, this is still a problem with a small minority of phones.
People who do not have this problem (as you might have noticed) are not going to be very vocal about not having it.
For the record, I have an N1 and have had zero problems whatsoever, screen or otherwise.
Click to expand...
Click to collapse
Same here. Zero problems with mine.
Also I don't plan to root until the S-ON/S-OFF issue is either resolved or root without unlock is discovered.
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
yeah i undertand you point but is not for everybody...like myself i do have wi-fi at home and at work...so i never used the internet tethering....so for me when i rooted my G1 is was only for the apps2sd and themes....
melterx12 said:
Theres more to root than apps2sd. For example, Internet tethering is a feature I really want and only possible through root.
Click to expand...
Click to collapse
There are always alternative. Although not as elegant of a solution, PDAnet allows you to connect your phone to your computer so it can use your data connection. Works pretty well.
as someone who had to unroot and use the warranty on my rooted G1 like 11 months after I got it, I definitely will not root my N1 when I get it unless there is a way to revert to the full factory settings. I'm not a dev but I have faith they will figure it out though.
I woke up to find this thread now has 3 pages of useless conversation :|.
Anyway, if you take a torch and shine it it'll be obvious if there's dust on it.
I need root cause of Market Enabler and internet tethering. Will update this thread when I get a response from HTC.
That's a truly depressing story!
The warranty situation is the main reason I use to keep myself from buying this phone. Since I had a hardware issue with my G1 that needed to be replaced (stopped accepting USB input, so it wouldn't charge or transfer data), this is kind of a deal-breaker for me.
Not repairing hardware defects because of a software issue is complete bull****.
My contract comes due in November, hopefully by then, HTC will have changed their policy. If not, the phone I buy definitely won't be unsubsidized! I've had good luck just contacting tmobile and saying the phone broke. Since it doesn't work, I'll have to cancel my contract and pay the ETF.....in the past they've given me a good price on a replacement. This probably wouldn't work if I wasn't on contract with them.
I agree and some of these pointless posts have been reported, so please keep this thread on topic.
I have cleaned this thread up so please refrain from from spamming and flaming. (and will continue to do so!)
Greetz.
i may be sending mine in for a repair soon, i have a stuck/dead baby blue pixel.
I'm sorry if theres been a million of these posts but i seriously regret buying one and now its too late to send it back because its taken me over a month to realise how bad it really is.
Now dont get me wrong, its an amazing piece of kit but its horribly let down by terrible software.
Main features rarely work, Everyone is aware of the LAGGY text problem the terrible text input software, the fact that it loses data connection all the time and has to be restarted to work again, When i come out of standby alot it doesn't work and the buttons light up and i have to take the battery out.
The phone is unresponsive and laggy alot to name but a few.
Its driving me insane, i want to get rid of it but i cant, i'd sell it on but my girlfriend dropped it and scratched it devaluing it and TBH, i'd feel bad selling it to someone knowing how bad it is.
send it back to htc for repair. that **** don't happen with mine!!!!
beyondthought said:
send it back to htc for repair. that **** don't happen with mine!!!!
Click to expand...
Click to collapse
indeed, only had mine around a fortnight but i havent had any real issues with the phone...not even the camera bugs that were supposed to be wrong with it...all my texts go through straight away same with emails n what not
think these devices are very hit n miss you either get a decent one or a sucky one
appears you got the latter, send it to htc, tell them you want a working version of the phone!
Yeah, send it back to HTC for servicing, it sounds like a **** batch
Tell me this, did you get your phone expecting the best thing ever, and it sort of was until these problems came about but you thought you would hold out for a fix/fixes. Still waiting out you lost your patience and want something that simply WORKS?
I'd agree with what people are saying, sending it back because really, it shouldn't be so unusable. Give them a sharp angry tone, it might quicken up the fixes release for the rest of us!
Megacamz said:
my girlfriend dropped it
Click to expand...
Click to collapse
Mmm, I wonder what the problem could be?
paulking said:
indeed, only had mine around a fortnight but i havent had any real issues with the phone...not even the camera bugs that were supposed to be wrong with it...all my texts go through straight away same with emails n what not
think these devices are very hit n miss you either get a decent one or a sucky one
appears you got the latter, send it to htc, tell them you want a working version of the phone!
Click to expand...
Click to collapse
just as i post this i try sending a text to another phone 5 inches from the hd2 and 20 minutes later...no message DOH!
paulking said:
just as i post this i try sending a text to another phone 5 inches from the hd2 and 20 minutes later...no message DOH!
Click to expand...
Click to collapse
lol - that could have been any number of things, couldn't it. The least likely is your phone!
Anyway, you do know that it doesn't send the text directly to the phone don't you? It doesn't mean it'll get there quicker if they're right next to each other
Megacamz said:
the fact that it loses data connection all the time and has to be restarted to work again
Click to expand...
Click to collapse
Like most of the people here I have not had a single problem with the device. I did however have to loosing connection but that was easily fixed because of a discrepancy between what the htc wizard set up as my internet connection and that which it really was. I'm on the dutch KPN network and instead of the portal being "portalmmm.nl" it should be "internet". No problem since.
Megacamz said:
Now dont get me wrong, its an amazing piece of kit but its horribly let down by terrible software.
Click to expand...
Click to collapse
my thoughts exactly !!!
snipey said:
Like most of the people here I have not had a single problem with the device.
Click to expand...
Click to collapse
me either... these threads are seriously getting old quite quickly.
johncmolyneux said:
lol - that could have been any number of things, couldn't it. The least likely is your phone!
Anyway, you do know that it doesn't send the text directly to the phone don't you? It doesn't mean it'll get there quicker if they're right next to each other
Click to expand...
Click to collapse
yeah, i know, would expect an sms to be sent within 20minutes though!
was saying they're right next to eachother so i wasnt waiting for a reply from someone i would know exactly when the text came through.
i sent a text to my boss yesterday and i havent been sacked so im guess ing that one didnt go through either
Yeah well, When i say she dropped it, it was from 2ft and the phone would have been fine normally but it hit a stone with scratched it.
I had these problems before anyhow and i was waiting as someone said...for updates to fix it, there have been many updates with no fixes and any fixes i do get are user created ones!
I had an Iphone previously which worked fine and was a bit slow at times i didnt expect the HD2 to be the best thing ever but i expected it to be quicker than my iPhone, i couldnt foresee the problems the HD2 would have as ive had HTC's in the past with no problems and i rate the company very highly.
I'm just so dissapointed.
I got the mobile through Mobilephones direct with T-mobile contract, who do i get in contact with? Mobilephones direct? T-mobile or HTC?
paulking said:
yeah, i know, would expect an sms to be sent within 20minutes though!
was saying they're right next to eachother so i wasnt waiting for a reply from someone i would know exactly when the text came through.
Click to expand...
Click to collapse
I was just pulling your leg mate
Megacamz said:
Yeah well, When i say she dropped it, it was from 2ft and the phone would have been fine normally but it hit a stone with scratched it.
I had these problems before anyhow and i was waiting as someone said...for updates to fix it, there have been many updates with no fixes and any fixes i do get are user created ones!
I had an Iphone previously which worked fine and was a bit slow at times i didnt expect the HD2 to be the best thing ever but i expected it to be quicker than my iPhone, i couldnt foresee the problems the HD2 would have as ive had HTC's in the past with no problems and i rate the company very highly.
I'm just so dissapointed.
I got the mobile through Mobilephones direct with T-mobile contract, who do i get in contact with? Mobilephones direct? T-mobile or HTC?
Click to expand...
Click to collapse
htc most likely. the other won't do much after a month
Wow, I read about these experiences that people have and feel very lucky to have a rock solid HD2 in my hands...
To the OP: I presume you've hard reset the phone/installed newer ROMS?
NZtechfreak said:
Wow, I read about these experiences that people have and feel very lucky to have a rock solid HD2 in my hands...
To the OP: I presume you've hard reset the phone/installed newer ROMS?
Click to expand...
Click to collapse
Yeah man, factory reset's, updated the rom, tried all versions and still get same problems.
I'm another person who's had no problem with the device - and I am quite demanding. I have not made any changes to the device as delivered other than registry tweaks. I did run the HTC official quick-fixes, found they caused chaos and assiduously removed them all. All the software I've installed has been well-tried commercial stuff.
The only unusual thing I have to do is to disconnect data services before I go to bed, otherwise it won't sync with MyPhone...
i experience kinda the same problems, laggy texting or even no texting at all until restart, data connection dropping and again needing restart...
but still most of the times it works great, better than any previous phone i had. despite these little annoyances i still say i love my hd2 and wouldnt trade it for any iToy.
hd2 issue..tg01
i have the tg01 and i love it..i was having issue with the phone as well and discovered that if you install certain programs to the sd card it makes the phone laggy..and have to reboot....i had the spb shell 3.5 and i installed it on the sd card and it was laggy and the 3d accelerator didnt work..so i uninstalled and installed it on the phone and ...now the phone is very stable..havent had any issue...food for thought...
I recently found out that my phone is hardware locked. I hear that people are getting theirs replaced because it's a defect. I tried to explain this where I got my phone about a month ago. No dice. They called up T-Mobile and I could not get a new phone. How did everyone get a replacement? Also, did you get brand new ones or refurbs? Thanks.
Just call tmobile directly. Don't tell them you bought it from someone else. Pretend as if you night it from them. I have gotten mine replaced even though I bought it from else where. The key us to sound like you know what you're talking about and to be persistent. You may get a no can do answer but call again and you'll eventually get a rep that erl return it right away cause they don't know what else to do. Btw always say you have already done a factory reset before they try to get you to do it.
Sent from my SGH-T959 using XDA App
So I say that I already did a factory reset and want a replacement because I can't get into recovery mode?
just call them up and say that you can't do a hard reset and that the phone is defective... go to the tmobile store, they are a dealership and are privately owned, not by tmobile, so most of the time they'll just laugh in your face... CALL them
I wouldn't mention recovery mode. Id mention something like gps not working and you need a phone with gps for your job and that you paid for a phone and it said it had gps when it doesn't work. But still mention that you have done numerous factory resets with no success. They'll send you another. I'm getting my third one and after 3 replacements you get a upgrade to something else or you can continue with your phone.
Sent from my SGH-T959 using XDA App
creglenn said:
I wouldn't mention recovery mode. Id mention something like gps not working and you need a phone with gps for your job and that you paid for a phone and it said it had gps when it doesn't work. But still mention that you have done numerous factory resets with no success. They'll send you another. I'm getting my third one and after 3 replacements you get a upgrade to something else or you can continue with your phone.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
GPS isn't a "hardware" problem, its firmware related. Don't think that would work at all. They'll probably just redirect you to a new firmware update.
How can you tell if your phone is "hardware locked"?
zephiK said:
GPS isn't a "hardware" problem, its firmware related. Don't think that would work at all. They'll probably just redirect you to a new firmware update.
Click to expand...
Click to collapse
Nah itll work cause I've gotten 2 replacements but saying that. Trust me I'd you get the right repo that doesn't know they will just replace it. Plus after saying you have done a factory reset they have no more troubleshooting steps on their script. Lol! Plus whether its hardware or software related the phone should work as advertised and if it doesn't then that's their fault
Sent from my SGH-T959 using XDA App
I called tmo and told them I couldn't get into recovery using the vol up vol dow buttons and I want a replacement. The phone is supposed to be able to do this, therefore it is defective. They agreed and sent me a brand new phone. Recovery works flawlessly.
mentalex2 said:
I called tmo and told them I couldn't get into recovery using the vol up vol dow buttons and I want a replacement. The phone is supposed to be able to do this, therefore it is defective. They agreed and sent me a brand new phone. Recovery works flawlessly.
Click to expand...
Click to collapse
told you that's all you had to do i did the same... the newer replacement phones that they are now sending out aren't hardware locked anymore, they finally fixed the problem in QC
That is weird. How come the recovery mode thing didn't work the first time? I think they might ask me why I would want to get into recovery mode. What do I say?
What about people who don't have contracts with them? Will they do it if I don't have a contract? That's highly doubtful.
1quickturbosix said:
How can you tell if your phone is "hardware locked"?
Click to expand...
Click to collapse
I found out by trying to get into recovery mode. I followed a bunch of different methods and none of them worked.
Also:
So, I say I can't get into recovery mode and they'll agree to send me a new phone? When I send it back, do I do any kind of reset or leave it as is?
Yesterday, I fudged an install of a mod and got a bunch of TwLanuncher errors. My phone is hardware locked and after about an hour, Tmo decided to give me a new one. I simply told them and its true that I cant hard reset the phone. Only problem is that I cant flash back to stock either. Hope this isnt a problem...
Thanks everyone for posting this information, this will be very useful.
Was shipping free or not?
mmalott said:
Yesterday, I fudged an install of a mod and got a bunch of TwLanuncher errors. My phone is hardware locked and after about an hour, Tmo decided to give me a new one. I simply told them and its true that I cant hard reset the phone. Only problem is that I cant flash back to stock either. Hope this isnt a problem...
Click to expand...
Click to collapse
I don't think T-Mobile will bother to check the contents of your phone. They'll just send it back to Samsung. And if Samsung discovers that your phone has custom firmware, they probably won't care either because the transaction was done already.
burntrat said:
That is weird. How come the recovery mode thing didn't work the first time? I think they might ask me why I would want to get into recovery mode. What do I say?
Click to expand...
Click to collapse
That's what I want to know. They might ask why we want to enter recovery...
PSP_Hacker said:
That's what I want to know. They might ask why we want to enter recovery...
Click to expand...
Click to collapse
Someone correct me if I am wrong here. Simply tell them that you cant hard reset the phone.
I think you guys are over estimating the technical-prowess of the T-Mob reps. They wouldn't know about 'recovery' modes, custom firmwares, or anything. Most of the time, they're gonna take what you say at face value; just go for the easy in. Just say your phone is hardware locked, unable to do factory resets, etc. and play dumb. You don't need to tell them about recoveries or custom roms. Pretend you're a technologically-impotent average consumer fer chrissakes.
Shipping is free unless you want express. But on your second replacement they ship it express for free
Sent from my SGH-T959 using XDA App
Hey guys, sorry this is so long. So i posted something here about a week or two ago stating that my Evo which I bought on craigslist is resetting. The info I have for this evo is as follows:
Rooted to Metro pcs
Firmware version: 2.1
Kernel Version: 2.6.29-a2443432 htc-kerneland 18-2 #1
Build number Bugless beast to0mod vo 0.1
Software number 1.32.651.6
Let me start off by telling you what I have done so far after extensive research. I have done countless factory resets. Bought two new batteries. I have wiped data, and cache dalvik etc. I have (which was a recommendation by someone on here) installed metro droid 2.0. Which actually just made things worse and wound up having to boot into recovery to revive my phone.
I can't even finish watching a video on you tube. It will reset when music is playing, in the middle of a call or text, if the battery is hot or cold.
Sometimes it will get into a reboot cycle where the only screen that I see is the white evo screen. Other times it will get all the way to the android screen and then reset. Sometimes the white screen will just stay there. Usually this will go one for about a half an hour to an hour when finally by the grace of God himself will finally stay on and fully boot on.
I don't have astro or any task manger installed.
I'm really at a loss here folks. I called htc and they said that they would RMA it for me and as a last ditch resort I will do that but I was hoping the powers here might be able to lend me a hand. Thanks for all insightful help. PLLLEEAASE HELP!
Cheers, Jason
You're definitely going to need a new one. Mine was doing the same thing and its not fixable :/ but I got it swapped out same day from sprint, maybe you can ask HTC really nicely haha
devonparrish said:
You're definitely going to need a new one. Mine was doing the same thing and its not fixable :/ but I got it swapped out same day from sprint, maybe you can ask HTC really nicely haha
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ok great, well thank you for letting me know. Hopefully they will either repair it or rma it. i am now off to return my evo to stock. Wish me luck....
oreo632 said:
ok great, well thank you for letting me know. Hopefully they will either repair it or rma it. i am now off to return my evo to stock. Wish me luck....
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Good luck man, hopefully they get it fixed for you!
Have you tried using the phone without the SD card?
I used to have a similar issue, took the SD card out and no mor random reboots/resets.
freditoj said:
Have you tried using the phone without the SD card?
I used to have a similar issue, took the SD card out and no mor random reboots/resets.
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I knid of tried that, even reformatted my sd card. Etc and yet it still resets.
Oh well went to metro today to purchase a cheapy phone to hold me over while the evo is rma 'ed. HTC did say that they would tell me what is the matter with the phone when they determine whats up with it. IF I am told anything pertinent I will share it with everyone as I see this issue is quite a pain for a lot of people.
Cheers,
oreo632 said:
I knid of tried that, even reformatted my sd card. Etc and yet it still resets.
Oh well went to metro today to purchase a cheapy phone to hold me over while the evo is rma 'ed. HTC did say that they would tell me what is the matter with the phone when they determine whats up with it. IF I am told anything pertinent I will share it with everyone as I see this issue is quite a pain for a lot of people.
Cheers,
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Thanks, good luck!