Database Users

Cingular 8525 odd issue and locking up.

I had my Cingular 8525 for over a year and never had a lock up or screen of death until few days ago.
I been using Hard-SPL v7 and vp3G 6.x.x+ but recently I tried installing 6.1 then experineced memoray loss or drain that I have to keep resetting it often so I went back to vp3G.
When flashing rom in the past I would click Auto Detect on RUUWrapper since I have Hard-SPL v7 installed and it would detect the Hard-SPL and select the Hard-SPL, but after flashing 6.1 and going back will only give me an "error can't query device" so I manually select the Hard-SPL and it would flash fine with my manual selection.
Now I been going back and forth between the vp3G and varity of 6.1 roms by manually selecting the Hard-SPL in RUUWrapper since it could no longer query my bootloader but now I notice my device is locking up on it own that I am reseting almost every hour or so.
So thinking maybe bootloader problem I reflashed Hard-SPL v7 and no improvement so I reflash factory ROM using Hard-SPL and RUUWrapper but still no improvement and then reflash back to vp3G but it still locking up daily.
Strangest thing is that I know when it going to lock up because the 8525 would be sleep and LCD power off but it will wake up on it own and lock up LCD staying on all the time but frozen that it would drain my battery quickly so I have to reset it and recharge it if I didn't catch it earlier.
I check info 8 and no bad blocks at all on it.
Any idea what may be causing this lock up? I am hoping it something I can fix before thinking about buying a new PDA.
Thank for all your inputs and replies!
Bill

try flashing back to stock rom then to rom of choice. theres been a lot of people saying this helps.. Hope it helps you too..... cheers

Just one or two other things to consider:
1
Had you done the fake server trick to stop Acive Sync starting on your old set up? May be worth doing it again if it is Active Sync auto-starting that is causing the crashes.
2
I assume this does not haappen at exactly the same time every day. If it does then some alarm or notification may be the cause. Otherwise think about whether there are any self starting / synchronising apps installed - typically weather checkers, mail (push / pull, time sync etc etc.
Mike

ultramag69 said:
try flashing back to stock rom then to rom of choice. theres been a lot of people saying this helps.. Hope it helps you too..... cheers
Click to expand...
Click to collapse
Yes I have flashed back to stock rom (latest 8525 rom from HTC site for AT&T) but I couldn't flash it with it own romupdate because of the Hard-SPL so I took out the RUU_signed.nbh and flashed it with the RUUWrapper then tried it for a few days but it still locked up.
I have not try putting the bootloader back to stock yet because I didn't think it would made any difference.
I have reflashed it back with VP3G now and so far it only locked up once in the last day so maybe it stopped doing it. I am not sure yet.
I am thinking if it lock up again to flash the stock bootloader back on it before flashing stock rom with it own romupdate. Do you think that will help any?
Bill

mikechannon said:
Just one or two other things to consider:
1
Had you done the fake server trick to stop Acive Sync starting on your old set up? May be worth doing it again if it is Active Sync auto-starting that is causing the crashes.
2
I assume this does not haappen at exactly the same time every day. If it does then some alarm or notification may be the cause. Otherwise think about whether there are any self starting / synchronising apps installed - typically weather checkers, mail (push / pull, time sync etc etc.
Mike
Click to expand...
Click to collapse
I don't have any alarm or notification enabled for anything but incoming txt or emails. I am using Active Sync to check my email on the exchange server but I been doing this for over a year with no problems until the lock up issue recently.
I am still showing no bad blocks on info 8 so I am puzzled what may be causing the lock up but right now I have flashed it back to VP3G rom and only locked up once so far for a day and it seem to be working now without lock ups. I hope it stopped now but I sure wish I knew what was causing the lock ups.
Bill

I spoked too soon and jinxed myself, it still locking up .. rats!
Anyone know if it can be the Hard-SPL v7 bootloader causing the lockups?
I am not really wanting to flash it with oringal bootloader cuz I know anytime you flash bootloader you run a risk of bricking it.
Thanks
Bill

What about battery? The battery is orignal and over a year old but it still seem to be holding charge and charging fine thou.
Anyone experience similar issue and it turn out to be bad battery?
Bill

Would keeping it plugged into the USB slot so that it continually charges and provides ample power be a way of isolating the battery?
I had this happen to my old iPAQ 6365 before, one of the batteries, after about a year of usage, started to cause my iPAQ to lock up randomly. Switching back to the original HP battery solved it.

YorYor said:
Would keeping it plugged into the USB slot so that it continually charges and provides ample power be a way of isolating the battery?
I had this happen to my old iPAQ 6365 before, one of the batteries, after about a year of usage, started to cause my iPAQ to lock up randomly. Switching back to the original HP battery solved it.
Click to expand...
Click to collapse
I had to plugged in usb slot and it still locks up after awhile while plugged in.
Bill

I removed the Hard-SPL today and went back to latest stock rom RUU_Hermes_CINGULAR_WWE_3.62.502.3_6275_1.54.07.00_108_UOOS_SVN05_Ship .. it errored out while flashing and I was still in tri-mode screen so I restarted the computer and reflashed then it went all the way and device restarted but wouldn't boot past after that flying AT&T signal bars so I hard reset it and it went all the way installing the AT&T customization stuffs.
Now I am running on stock rom and stock bootloader so I will see if it still lock up. If it does then I am either gonna try upgrade or get another battery somewhere.
Do Wal Mart or Best Buy or any major retailers sell 8525 batteries? I know they sell some certain model PDA and cell phone batteries but not sure on 8525 thou.
Thanks
Bill

i doubt you will find a battery in walmart or bestbuy. your best bet would be an at&t store, but that too might not be so certain, as the 8525 has been phased out. check the accessories subforum, plenty of threads there on batteries.

It seem to be the media "storage" card that was causing it to lock up randomly because after I reflashed it back to stock bootloader/rom it contiune to lock up randomly until I removed the media card to get it ready to have it check out at the store and it stopped locking up randomly and worked all day long today without a problem. Even the memory leak issue I was having stopped as well too.
Strange that I don't have anything install on the storage card other than just photos or pictures I been taking with my phone and some software I storage in there but not an application installed or anything like that.
I put the media card back in and damn thing got wiped completely. Oh well I lost some pictures but not a really big deal however it is strange that the media card got wiped when I tried to test with it again. Media card still works allowing binary files to be stored in it. I am going to leave it out for now since I don't really need it and only use it to store stuffs and pictures.
I wonder if WM 6.1 rom did something to the media card that going back to older WM 5 or 6 rom didn't like it and keep locking up and have memory leak issue. Maybe some new format on media card?
Just strange but I am happy that the phone last all day long without a hicup so far and I probably just jinxed myself tomorrow by posting this ha!
Bill

Ah great to hear you found the problem without having to spend some money and result in a spare battery.
But you'll probably still need to shell out some for a new memory card. I remember reading somewhere that Kingstons give the least problems. Is yours a Kingston? Might want to consider getting a new one just to see whether it's the old card giving way.
The worst scenario now would be some component in the whole circuit related to the microSD card slot starting to malfunction..

3 days now and no lockups or soft resetting! So the problem was caused by the media "storage" card.
It is a SanDisk 2Gig brand and I probably will try using it again since it been working fine for over a year.
Otherwise I'll probably just find whatever media card I can get locally like at Best Buy or Wal Mart so I could refund it if it turn out to be the internal storage card circuit not functioning or causing the lockup when there a media card in it.
If the internal circuit inside is busted then Ill just keep using the phone without a media card until I feel the time to upgrade it with something better.
I am hoping my 8525 will hold out and keep working until that Sony Ericsson is released as long I don't have a media card in it.
Bill

It been over a week now, no lockups or soft resetting!
Even the slow memory leak I was having is gone too.
Strange that a media card was causing all this problem for me, I haven't try to get another one yet or put my old one back in since I was busy and didn't really want to jinx myself after having a whole week of problem free Hermes.
I wanted to share it with all of you so if your experiencing a lock up or memory leak that seem to be coming from nowhere, try removing your media card and use the phone for a day without it to see how it is.
Bill

I am having similar problems with my 8525.
I have downgraded to ATT stock 6.0, and stock bootloader.
I have removed the memory card, even tried a different battery.
Smae problem, the phone locks up within a few minutes.
I have kept on charger, same problem. I have reflashed several roms, currently at ATT 6.0, with no memory card installed.
Example:I reset phone at 7:52, it worked until 7:58( I know this because that is where the clock is currently frozen) and I am typing this message at 8:22.
This is average....
This problem has started in the last week. I had been using Schaps 4.31 for Hermes for the last couple of months no problems until a week ago.
Any ideas, phone is month out of warranty.

mriebeling said:
I am having similar problems with my 8525.
I have downgraded to ATT stock 6.0, and stock bootloader.
I have removed the memory card, even tried a different battery.
Smae problem, the phone locks up within a few minutes.
I have kept on charger, same problem. I have reflashed several roms, currently at ATT 6.0, with no memory card installed.
Example:I reset phone at 7:52, it worked until 7:58( I know this because that is where the clock is currently frozen) and I am typing this message at 8:22.
This is average....
This problem has started in the last week. I had been using Schaps 4.31 for Hermes for the last couple of months no problems until a week ago.
Any ideas, phone is month out of warranty.
Click to expand...
Click to collapse
Try removing battery and pull sim card to clean contact pads then put it all back in.
Bill

Problem solved, kinda
I called Cingular/AT&T
Shared my problem, I got lucky talking to a very help CS person, long story short, they sent me a brand new Tilt(not refurbished & they threw in a new case and car charger) for free, even though my warranty had expired.
Its not even Christmas!
I will be moving up to the Kaiser boards now, thank for the help.

My Touch HD keeps restarting.. :( Any ideas how to fix that?

I've tried different ROMs (Dutty's wm6.1 v4.3; Topix 3.5 wm6.1; stock ROM; Miri WM6.5 v20) and Radios (the one which comes with stock ROM and 1.17).
And with all ROMs and Radios the same result:
1. When I'm starting browsing with Opera - the phone restarts. I noticed that it only happens when I'm browsing or using other applications which requires internet connection (like Google Maps).
2. After first restart phone begins restarting: when Smart Mobility text appears and phone vibrates it restarts again and again and again and never boots up.
3. I can boot up the phone only after removing the battery for some time (1 minute). If I put it back two quickly - no success.
Anybody had the same problem? My phone still has warranty. But how to prove that as it's not restarting all the time. Sometimes I can browse successfully without any problems at all. And sometimes it restarts few times in one day.
Any ideas?

Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.

try flashing back to Stock ROM

samlives said:
try flashing back to Stock ROM
Click to expand...
Click to collapse
Did that already few times. No success.

Mastoid said:
Hmmm... strange battery activity.
Try checking the battery connection, if the battery is loose/moves around when you touch it with your finger, try putting a piece of paper on top, or the side, or which ever way it moves, So the battery will still touch the battery contacts. Doing a Hard Reset would not make a difference since you mentioned you tried various custom ROMs... I would suggest you try flashing back to Stock ROM, then see if the problem resolves itself.
Other than that, there may be a possibility that you have a defective unit.
Click to expand...
Click to collapse
I doubt that this is battery related. It happens only when I'm using data connection (browsing internet etc.). So it's not a battery issue.

Unfortunately, i've never come across anyone else that has experienced the same issue as you do.
Is your phone still under warranty? if so, you may want to consider returning it to HTC for repairs but make sure it has stock ROM and Radio versions beforehand if you decide to do this.
Best Regards.

Hi,
Just flashed back to _HTC Touch HD_MR_2009_RUU_BlackStone_HTC_FIN_1.56.414.0_Radio_52.62.25.34_1.13.25.24_Ship
Tomorrow I'll take it to HTC service.
Yes.. the phone is still under warranty (1 year still remains).
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.

Ok Bullka, good luck with everything and I hope you get is fixed quickly. However, if you continue to have the same problem and HTC Repairs refuse to fix it, please post back here and hopefully someone else may have an appropriate solution.
Let us know the outcome, if possible.
Best Regards.

bullka said:
Hi,
I made a movie of my phone restarting.. and put it into my SD card. So I will show them.
Click to expand...
Click to collapse
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck

I actually had exactly the same problem with Opera and phone rebooting a little while ago. The difference was that it dint boot up no matter how long I left the battery out.
I then use diamond MTTY, yes MTTY, to flash back stock rom, and it works fine until now.

samlives said:
Now that is a very good idea!
One thing though...does the movie show the stock ROM? If not it could give them an excuse not to do it under warranty.
Good luck
Click to expand...
Click to collapse
Hi,
Of course I flashed back to stock before making that movie. But the phone restarts even before showing the ROM/radio version at the right corner on the bottom. Just the label Smart Mobility appears and phone restarts.
Thanks for your support.
I'll let you know the results.

Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!

bullka said:
Just received my HD back from HTC service.
They didn't say what they have fixed. The lady in the reception just said that it's fixed now Doesn't give much confidence
Anyway I did a quick internet browsing while driving to my office. No phone restarts. usually it happens when I'm in the bed doing more browsing.
Deep in my heart I believe that they fixed it. But let's see how it will be next day.
See ya!
Click to expand...
Click to collapse
Excellent news mate
I hope it works out for you... so far so good

Just noticed what my IMEI number is different now. They changed it on Warranty Card as well.
So it makes me believe that they really fixed something by changing internals and not just reflashing the ROM.
Woohoo!!!

i had this too. phone goes off whilst browsing the internet on wifi - but only occasionally. sent to htc and they replaced the motherboard for me - all fine.

T-Mobile Releasing 2nd ROM Update for HD2

I was on the phone with T-Mobile Support (611), regarding my HD2 and the issues that I am still having with this device. The rep. stated that T-Mobile is aware of the issues on the phone and that the 1st ROM update did not resolve them all and caused some new ones.
She stated specifically this new update would resolve the issue of the device hanging after you try to wake up the phone...also, the "unreliable data connection" issue is still prevalent (I still have this problem - and I have tried everything I can think of or read about). She stated that there are other fixes that they are working on to resolve with this new update.
I could not get a solid time frame, but she stated that it should be pretty quick, given that they issued the first one within a short time frame after the HD2 release.
Now, I'm not sure if this means an upgrade from 6.5 to 6.5.3, but I wouldn't count on it. I just hope it is released soon. This device is so nice and so awful at the same time. Constantly I experience little nagging issues that make using this device such a hassle.

Have you tried just flashing it to one of these custom ROMs?

No I have not yet tried the custom ROM yet on the HD2. I like the way the T-Mobile ROM are, I just am getting fed up with the "unreliable data connection" BS. Also, the phone (since the ROM update) has been running slow and I don't think that is acceptable with the 1GHz snapdragon on this device. My only other issue is that the speaker phone stops working because T-Mobile added some stupid software to the device. If you dial 611, the software pops up and tries to solve your problem via webpage and stops the speaker phone from working till you restart the device.
While that is a short list of issues, they are major issues in using the device. But I think i will wait till this 2nd update comes out...if it does not resolve my issues, custom ROM here I come!

I belive flashing NRG will solve your issues It did mine.

Which issue did it solve? The data connection issue?

Data and freezing as well not to mention the phone just flies now. flashing a new radio fixed reception issue

well I will give it a try and see if it resolves my issues as well. I figure we have about a month or so before T-mobile releases the 2nd update. I know I will not be able to last that long with these issues. It is just a pain in the a-- to flash ROMs every day...I'm not into doing it all the time. I would like to find a good stable ROM and run with it. It just takes too much time flashing and reinstalling all those programs and changing the settings to where I like them all (too much work).
Like I said it is a shame, i really like this device on paper, but in the real world is just has some serious issues. I thought i would get a year or two out of this device when i bought it, now I am already looking to swap this puppy out. I'm looking to see what is coming down the pipeline. I refuse to go with WP7 (feels like the step backwards with it limitations as compared to WM6.5 - and i don't want a device that clones the iPhone of 4 years ago)
Anyone other suggestion on custom ROMs?

NRG 21911 is very solid and you don't have to flash everyday it has xda uc and pim backup witch will back up and reinstall all your software I did it yesterday in about 20 min. I refrain from flashing during the week. the the first time it will take about an hour just read all you can on it. 670megs free space on device 13gigs on sd and 300 megs of free RAM

I'm downloading the 23121 Cookie Dinik Glass version right now...I'll let you know how it works on my device. thanks for pointing me in this direction, appreciate it!

tmobile rep told me the same thing after I had a warranty exchange, she said to expect the update soon as there are alot of people experiencing problems with the current software. Although to be honest after running Android on my HD2 I dont think I ever want to use winmo again.

are you getting everything to work with Android? i did not think they have a fully functional Android ROM for the HD2 yet

They're all the same...
My biggest complaint is the bad data connection. Paying too much money for crappy connection. I can't even get connection in my lower level of my house. I think every carrier and cell phones all have their own problems. My two co-workers, one with Droid and the other iPhone have similar problems. Droid keeps freezing 2 warranty phone exchanges so far and iPhone looses connection frequently. iPhone guy wishes his would freeze so he could get a replacement. So it's not just me.

Help me please
So i tried to install android, and on gthe web it said i needed to install hpsl well my phone had it set to 2.10 they stated i needed 2.08 or earlier so i did it but the install still didn't work !!! How can i return my phone back to 2.10 and still get my warranty back

android fo real?
cabrone said:
tmobile rep told me the same thing after I had a warranty exchange, she said to expect the update soon as there are alot of people experiencing problems with the current software. Although to be honest after running Android on my HD2 I dont think I ever want to use winmo again.
Click to expand...
Click to collapse
i read on pocetnow that android is being worked on on xda. seen a couple of post too, but there is always some component not really working. is there an official android post where all the kinks are worked out? i would like to switch if thats the case. thanks.

Wow is all I can say about that NRG ROM....it is great! does everything I have been looking for, no data connection issues since last night (I'll report back on this issue as time goes by). It's fast and very stable (so far, but hell I'm impressed), and I did not even use most stable version the 21911.
The UI is great, I love the three pages of app slot, everything is within one or two finger stokes this way. It also gets rid of the apps that I don't want (ie TelNav, etc...) but keeps most of the apps that I do want...I can always install cabs for the programs I want from the official ROM. Plus it has cooked into it all those sweet tweaks and settings. Great work, I'm not even waiting for T-mobile to release the 2nd update any longer.
Thanks gtrplr71 again for suggesting this custom ROM, it's so nice, I don’t even think I will be trying out any other ROMs.

I would not get hopes up of a 6.5.3 upgrade. Could you imagine the Technical support nightmare if they had to troubleshoot 2 different OS versions?
This is one reason I think Android and Linux will really take off in the future.

steve austin said:
i read on pocetnow that android is being worked on on xda. seen a couple of post too, but there is always some component not really working. is there an official android post where all the kinks are worked out? i would like to switch if thats the case. thanks.
Click to expand...
Click to collapse
There's a HD2 Android section in the original HD2 area (euro hd2 section).... but it is a work in progress. There are still a lot of issues and kinks. It will be a while before it works as well as a native android phone. But the progress they've made is unbelievable. It's great having both winmo and android on my phone.

jfarhat said:
Wow is all I can say about that NRG ROM....it is great! does everything I have been looking for, no data connection issues since last night (I'll report back on this issue as time goes by). It's fast and very stable (so far, but hell I'm impressed), and I did not even use most stable version the 21911.
The UI is great, I love the three pages of app slot, everything is within one or two finger stokes this way. It also gets rid of the apps that I don't want (ie TelNav, etc...) but keeps most of the apps that I do want...I can always install cabs for the programs I want from the official ROM. Plus it has cooked into it all those sweet tweaks and settings. Great work, I'm not even waiting for T-mobile to release the 2nd update any longer.
Thanks gtrplr71 again for suggesting this custom ROM, it's so nice, I don’t even think I will be trying out any other ROMs.
Click to expand...
Click to collapse
your welcome don't forget to make a backup with pim backup to your sd card and use xda uc once you get things settled. Have fun!

how does the xda uc work? i could not figure that out, when I ran the app it stated that i did not have that file on my storage card...but it appeared there somehow.
Also, the incall record does not seem to work at all. when i lauch it (after I connect or before I connect a call) all I get is a blank lined page (note pad page).
And, is there a list of the added and removed apps somewhere? I could not find it in the ROM thread.
As for the 6.5.3 upgrade from T-Mobile, i don't think it will happen either and right now, after trying the NRG ROM...I don't care. I'm not even going to try the T-mobile 2nd ROM upgrade. Now with Android comes along on the HD2 (fully functional) then i will surely set up a dual boot situation on my HD2. That is like the best of both world.

(xda uc)-you wont notice anything different It will run and monitor the phone for new settings when you decide to flash a new build it will auto run and import settings and apps.
http://forum.xda-developers.com/showthread.php?t=653563 (stock apps) I am not familer with in-call record is that an app? this link might help
http://forum.xda-developers.com/showthread.php?t=588644
tip = turn off second hand on clock in CHT misc settings sync errors happen if you dont
You can PM me if you need more help!

[POSSIBLE FIX] Random Rebooting! Grr

***EDIT***
Well it would seem like my random reboots have gone away. Thanks to Tubgirl for the suggestion, but using Hastarin's 7.5R kernel with NO overclocking, AXI etc, it's finally stable once again.
In fact, I used that kernel with Darkstone's latest 3.2 build and the battery is crazy. I am getting approximately 7 hours of battery life for every 10% of the battery. That's with BT, data and all syncing turned on and basic use. That's around 3 days of life for a light user. Didn't even get that with winmo!
So for me - the moral of the story is stick to the clean, non overclocked kernels. As for speed, I cannot tell the difference (I don't play any games to be fair though).
***END***
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?

Random Reboots
I have been experiencing this problem for about a month now. I have tried numerous roms and android combinations, as well as changed radios. The problem still returns no matter what combination I try. So I'm kind of

Could be a problem with your battery. Try replacing it.
Sent from my HD2 using XDA App

i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
give it a shot id say
cheers

My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..

Mine has been randomly rebooting for about 2 weeks now.
It usually happens once a day when running Winmo or Android. Sometimes when it reboots I get a rectangular box across the bottom of the screen for about a second. I dont know if this is caused by the Radio Rom update or it is just coincidence.
I have swapped the battery but it has made no difference.
It's driving me mad.

deadey3 said:
i had same problem.. what i did was fully drain my battery, than recharged it fully on off mode, with cable plugged in turned it on that charged again till i saw green LED light
since than it worked nicely no random boot
Click to expand...
Click to collapse
Thank you I will try this first!
stratplayer said:
My HD2 has never done it, but my mates has.
He contacted HTC on Thursday and they are repairing it under warranty.
It is a well known issue that affected around 3000 handsets in the UK apparently. They call it the "heat related reboot", and it involves replacing the motherboard and another component.
His has gone back, they sent a courier to collect it..
Click to expand...
Click to collapse
I have sent them an e-mail describing my issue, quoting you I will see what they say. Hopefully they will sort it soon because my first year of warranty expires in one month!

Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?

i have this problem too, under android and wm. Still testing to find out hwats causing it but looks more and more a heat issue, eventhough it does not heat that much.
unfortunately dont have warranty so not sure what i can do.
when i have an audio or video stream, or navigator thats when it happens mostly. but i had random reboots as well for no reason.
is there something on WM we can use to find out whats making it reboot?

i get this issue every once in a while when i go to sleep and wake up and its booted up in windows? its happened about 2 or three times but doesn't happen every day.

Me too!
I'm also experiensing this. It started just when the whole android hd2 thing started. I have this problem no matter what radio/rom I'm using (except from stock). Reboots in win. Android gives SOD/reboots. I've tried some reasearching in to this and found out that when I flash back to original rom/radio it's stable. Between every flash i do Task29.
I've tried different memory cards and even swapped the battery with a collegue.
Still the same. Funny thing if it suddenly are many people experiensing this problem..
Could it have something to do with android experiments?
Bad thing is that it would be difficult to send it in for repair since it's working with original rom/radio.
You should all try to flash a stock radio and rom to see if it still reboots.. Mine don't..

jonboyuk said:
Oh also, if I send it back for warranty, I suppose I'll need to revert it back to the 02 defaults and remove all traces of HSPL! Is this possible?
Click to expand...
Click to collapse
Yea there is way, google "how to remove HSPL" eventually it will bring u to xda thread and if ur not sure YouTube it there is heaps of floating around

jonboyuk said:
For some strange reason, my phone randomly reboots at completely bizarre intervals when running Android. I can't put my finger on what it might be. So some questions!
- Does anyone else experience this?
- I'm running VBN RC3 Minimal WM ROM, might it be this?
- I'm running the 2.14 Radio is it this?
- I'm running mostly Mdeejay builds could it be them (happens with all of the one's I've tried)?
- Is it likely to be piece of android software?
- Is there any way I can find a log to see why it's rebooted?
Click to expand...
Click to collapse
I use the same VBN ROM but this build [build]20.09.10||JDMS 1.3|FRF91 Latest Stable Nightly||RC11 WITH AXIS! and Radio 2.12. I dont have any problem (reboot, sleep of dead, no robot voice...)

I switched to the latest hyperdroid v1.6 and have not had this problem yet although It did happen to me a lot when I was running different builds (cant remember which ones sry) Try switching builds and also make sure you turn everything off in WM like bsb tweaks and radio all that stuff. Its weird but it helps considering that everything gets turned off when u hit clrcad.exe anyways but it has helped the stability of my builds.

Alot of us seems to get these reebots in win also...

I wonder if it's got anything to do with the overclocking with setcpu? Hmmmm....

i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no

herukano said:
i had this exact same issue , bought phone of eBay so had no proof if purchase . phoned htc they said its 100% covered under warranty , they had it back for repair for 5 working days . they also replaced the external casing as it had a few chips from a drop , they pretty much returned a brand new phone apart from the serial number sticker tomtom no longer recognised the device id so i had to reactivate my maps , so they have at least replaced the mainboard . top customer service ! give them a ring its worth a try they can only say no
Click to expand...
Click to collapse
nice is there a way to check warranty online? i also bought it from ebay? where you located?

i'm also experiencing this random reboot phenomenon.. happened only after i started experimenting with Android on my HD2.. now the reboot issue happens with WinMo as well.. i've been using the same radio, ROM and same builds..
btw, since jonboyuk mentioned it, i did play around with "setcpu".. could this be the culprit??

Hello..
I've noticed that my HD2 also reboots sometimes in Android. I haven't used WM for a long, so I really don't know if it also reboots in WM. My question is though, is this a hardware issue? Never had this sorts of reboots before starting this Android @ HD2 game. An answer (or just a thought) to this question, will help me, since I have to send my HD2 for a repair tomorrow, cause the microUSB slot is broke. But if the reboot issue is a hardware fault, then I should also report that, to the repair center.
Thanks.

Issues with my HD2 (Optus Australia - Italian Fone)

Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.

spinifex74 said:
Been having some problems with my HD2 as of late. If this is the wrong forum to post, please point me elsewhere.
Purchased original one via Mobicity - turned out it was a HK version. I dropped it and smashed the screen, so got a replacement one (purchased thru Mobicity again) under my insurance.
Not sure the origins of the second fone though. When it arrived, it was in Italian. Had to send it back to M/City to reflash it with (what I believe to be ) a WWE version.
Details on startup screen:
R 2.00.51.07
G 15.30.50.07U
D 1.66.76641
Have left the phone as-is after it was reflashed with an English ROM and returned to me. Has worked perfectly for about 8 months. Recent issues only occurring last 2 months or so.
Issues having lately:
* Randomly reboots itself - completely randomly. Sometimes, while not even touching the phone, sometimes while typing a text or browsing the net.
* Battery usage lately has been horrendous. Hard to pin an exact figure on it, but it's MUCH MUCH worse than usual, over the last 2 months.
* CONSTANTLY dropping signal & Data connection. I can watch the data/signal symbols switch from nothing, to G, to 3G, to H, and back again within the space of seconds. On occasions, when the data-conn drops out (but fone signal remains), I go into connection settings and find the Data Settings slider is switched off! I must manually go and turn it on again... which sometimes works, and sometimes fails to stay on.
I HAVE manually gone into the settings and told it to update to the latest data settings from my provider (Optus) and it always responds that I already have the latest settings.
Often, the only way to get data connection back is to manually reboot the whole fone.
Sometimes, while browsing a simple website on the fone, it will drop connection. I live in Brisbane. Optus advises Brisbane has absolute FULL coverage, until you start going outskirts. I can be in the city centre gardens (no big buildings to block signals) and still not achieve full "H" or even "3G" speeds... most times only achieving simple "G" speeds.
This is obviously not right I HAVE contacted Optus about this, and they suggest it is an issue with the phone, as they insist they have full coverage brisbane-wide.
I have also noticed, in the last 2-weeks or so, that Cookies Home Tab is not working correctly all the time.
On occasions - but not ALL the time - on my home-page CHT displays appointments that are already passed days or even weeks ago.
Sometimes, when adding a new appointment (either manually in the fone, or via the MyPhone website and synching), it will not display at all in CHT.
I know there is a new version of CHT, but some of the technical info on the website sounds like there can be issues with not correctly un- or re- installing it.
I've still got a couple of months left for my manufacturer warranty.... I'm not keen on reflashing with un-official ROMS until after that period has elapsed... then i'm keen to go for it. If that is my only option, then I will consider, but would prefer a "genuine" fix first.
Can anyone please offer some suggestions, hints, experiences ? I haven't been on the forums for months, and now the HD2 thread is some 10-episodes of 30+ pages, so I have no hope in hell of reading thru all that hoping to find an answer.
Suggestions please for possible reasons, or fixes, or a different WWE English ROM to flash to ?
Note also: My serial number does not appear to be Asian in origin. I have tried to d/l the Asia Pacific, the Worldwide, and the HK latest ROMS... but it fails upon serial number. I have not tried, but I assume my fone is Italian model, hence any ROM that I flash must be d/loadable from another source, not the HTC website.
Please also note: I'm not - at this point - interested in running Android, so (without wanting to sound ungrateful) if any help could avoid suggestions of that nature please.
Thanx in advance for any assistance.
Click to expand...
Click to collapse
Hi, I to have an HD2 in Oz from Mobicity - though never got an Italian version. To be honest, the only time I had an issues like those you are talking about was when I flashed new roms WITHOUT 'Task 29' first. Look it up. It kind of "cleans up" your phone inbetween cooked roms. But as you have only had Official roms on your phone, this might not be the issue.
To be honest, I don't think you Task 29 anyway until you put HSPL on your phone (this allows you to put cooked Roms on), but as soon as you do this, you void your warranty. Now you can take HSPL off before you send it back, but if your phone was to die BEFORE you took it off and then you sent it back, you'd be ****ed if they managed to power it up.
As you're under warranty, I'd send it back to be fixed and explain the fact that they had another rom on when you first got it.
Ra-ey
ps. You may want to quickly check online to make sure you are running the most uptodate Rom for your phone on the HTC website.

Hi,
Did u try hard-reseting your phone by pressing the volume up and down and the power button at the same time. Usually fixes many issues relating to yours. It might have been caused by a programs problem which corrupted main system files.
Luckych

Thanx guys for responses.
luckych said:
Hi, Did u try hard-reseting your phone......
Click to expand...
Click to collapse
Not yet, no..... will go through that process tonight. Was just worried that hard-setting it MAY end up back with the Italian settings (on the off-chance it still has an Italian ROM, but has just been set to display in English) ???
Can anyone identify the ROM details in my original post, as being WWE (I assume this means World Wide English?)
I cannot find anywhere that lists if those numbers mean WWE or English ?

Further to this... i just found this thread here: http://forum.xda-developers.com/showthread.php?t=791436
This is almost exactly what my phone is doing too, so I suspect it may be the same cause.
One thing I forgot to mention in my original post here, is that sometimes, after the fone reboots itself, it fails to boot up again and all the handset buttons fail to respond. The little red reset button does not work either.
Doesn't happen EVERY time, but occasionally, the only way to resurrect the phone is to remove the battery for 30 mins or so, then reinstall and try again.
Obviously a very real issue - and it seems a known one - perhaps time to return for warranty fix or replacement.
Thanx all for responses in this thread - I will monitor the other thread now for further news.

when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps

luckych said:
when you hard-reset it reverts it back to the last rom you had, if it was WWE then it would reload that.
Remember when someone load's another rom on your phone it complete (kinda) erases the old rom and replaces it so there would be nothing that would revert it to the italy ROM.
R 2.00.51.07 (Radio Version)
G 15.30.50.07U (Protocol version)
D 1.66.76641 (ROM Version) could be anything
Usually the Italy ROM only has one language in the rom so my guess would be it has the WWE, by looking at the numbers above no-one would be able to tell you what you what rom it is.
Hope this helps
Click to expand...
Click to collapse
Thankyou mate.... that makes it a lot clearer
Will try the hard-reset method tonite and-reinstall only the apps (if it ok to use that term, for WM programs !!!) that I need.
Have also been given a link to the latest WWE ROM to flash, from Mobicity, so will hard-reset, to clear any crap, then re-flash with the new ROM.
Just curious... I know I should remove the memory card when resetting/reflashing (i'm not doing dual-boot with Android), but should I also remove the SIM card too? Eg: Get the background system installed and running, then power-off, insert SIM, power-on to get the network specifics up and running ???

My Guess
I have a Telstra HD2, running the latest Telstra ROM and CHT 1.8.5. The phone reboots regularly of its own accord. Seems to be related to overheating as the base of the phone is quite hot when it reboots. If the phone get really hot, it will not re-start (stays at white screen). Have had to put the phone in the fridge to get it to work.
I don't know if this is related but I have a cradle that I use to connect my HD2 to my work PC. If the HD2 is running SenseUI, after the HD2 was been in the cradle for a while, the HD2 re-starts. This does not happen if I disable SenseUI. It seems that the restart only occurs after the battery reaches 100%.
The restarting occurs with CHT 2.0 beta as well.
When I get a chance, I'll do a hard reset and see if that fixes the problem.
Cheers

Hmmmm....... seems to be a recurring issue with some of the "newer" phones. My original phone - before I dropped it and smashed the screen - never had any of the issues I'm currently experiencing
I've read somewhere on here that the rebooting issue is suspected to be from early-production snapdragon processors..... which SHOULD be an immediate warranty claim, in my opinion.
I will try the hard-reset, and then a fresh Official ROM install, to see if it solves it.