My speaker sounds blown and I want to go to Verizon to replace it. Do I need to downgrade be fore I try? Are they going to look at my software?
Also, I'm sure if / when I get a new Eris its gonna have 2.1. Will the same root method work as the on I used for 1.5?
to avoid problems you might want to unroot. running the ruu would solve that.
if your new one comes with 2.1, then you have to use the difficult method for root. http://forum.xda-developers.com/showthread.php?t=711535
if you are extremely lucky maybe you can score a 1.5 phone, then root would be the same as before
*** you could call customer service, tell them about your speaker issue, get them to send you a new one. that would prolly take a couple days, then just unroot your phone before sending it back.
Thanks for that... ill probably call CS and let them send me one.. that way ill be rooted up to the min . Also, no people confrontations.
Thanks again obtuse info
Related
I just wanted to know what I needed to do to my wizard before sending it in for a repair through radio shack. I have unlocked the sim and cid, does this need to be relocked before sending the device in?
Please adivse, thank you.
*BUMP*
Can someone please advise what should be done. I want to send my device in so I can get a replacement. I love this phone.
Thank you in advance.
Individual warranties vary, but the safest bet would be to undo as much modification as you can. Take it back as far as possible towards "stock" configuration.
Also, you need to be patient when posting to bulletin boards. Sometimes, there's just nobody around, and other times, there's nobody who has the answer. It gets pretty annoying to have to read a bunch of, "I don't know, either," messages.
What is wrong or what needs to be repaired?
If you want to get it repaired i suggest ppc techs to repair it. I broke me usb port and the fixed like new. Good and fast service too!
Check it out here:http://www.pocketpctechs.com/main~unit~Cingular_8125-559~area~repairs~action~updateunit.htm
Ok since I upgraded to the 2.1 myphone has been having major problems almost to the point where I cant use it anymore. I have done a factory reset 3 times and still hasnt fixed the problems. I did do the upgrade over the air, what I need to know is, is there anyway I can downgrade back to the 1.5 or manually re upload the 2.1 version to see if it fixes my problems. Thank you.
what is exactly wrong with your phone that is making it unusable?
There is no current way to downgrade 2.1 to 1.5, even with OTA update, unless you would like to flash the root image, then downgrade back to regular 1.5... Also we may be able to better assist you if you explain the issues you are having with your phone a little better.
The issues I am having are text app force closes all the time, mostly when the phone itself is charging. I dont receive texts a lot, I have to *228 frequently through out the day. When I am at the homescreen the pages will slide all the way to the left and stay there the only way I can get back to anywhere is to either do a soft reset or long press the home key to go to another app. The biggest problem though is the texting and like i said it mostly just happens when the phone is charging. But the keyboard will seriously lag, force close...the cursor jumps to the begining of whatever i am saying or just randomly go to the left and mix all my words up.
have you installed any apps or do you use any widgets? are you using the sense home launcher?
i have not installed any apps since the 3rd time i did the factory reset, and i have no idea about the other question.
It sounds to me like there was some corruption with your OTA update. I would venture to say that you have two options here:
1. Take your Eris into Verizon and have them replace it.
or
2. Root your Eris and enjoy the many available roms here.
*Standard disclaimer: I am not responsible for what you do to your device, it is your choice to do whatever you please...*
why don't you just go into the verizon wieless store and tell them what is happening and they will give you a replacement. i had slight wifi issues so i went there and they gave me a new phone on the dot! they might make you do some factory resets and such there also
yeah thats what i think too..but since i did the over the air update to the 2.1 i didnt think I could do any roots or whatever. I am not that knowledgable when it comes to the roots or any of that. I would like to do that so I can fix my phone and actually use it. Can you please provide me with step by step instructions on how to do that.
ok i am not responsible for this but here is the link to the instructions:http://androidforums.com/all-things-root-eris/53963-guide-stock-1-5-latest-root-2-1-a.html
also this will void your warranty so you can't get a free replacement from verizon after you root
update: these are instructions for windows if you search around you can find instructions for linux and mac (i rooted on a mac so if you need help PM me and i will respond when i can (i am not an expert))
ok so once i dothe root or whatever will my contacts still sync with google?? I cant get a replacement phone anyhow because I bought this phone from a private owner, but I did not have problems with it until right after I did the upgrade a few weeks after I bought the phone.
naenaek22 said:
yeah thats what i think too..but since i did the over the air update to the 2.1 i didnt think I could do any roots or whatever. I am not that knowledgable when it comes to the roots or any of that. I would like to do that so I can fix my phone and actually use it. Can you please provide me with step by step instructions on how to do that.
Click to expand...
Click to collapse
Here is a link to a thread that will take you through the root process. These guys, ECLIPS3 and Jamezelle, know their stuff! They even made an app to do the hard part.
http://forum.xda-developers.com/showthread.php?t=661413
naenaek22 said:
ok so once i dothe root or whatever will my contacts still sync with google?? I cant get a replacement phone anyhow because I bought this phone from a private owner, but I did not have problems with it until right after I did the upgrade a few weeks after I bought the phone.
Click to expand...
Click to collapse
Yes, you can still sync with Google. (Did someone say g00gl3?) Lolz
Anyhow, just do some research as you choose which rom to load. Every rom has it's own features and charateristics. Also, make sure to create Nandroid backups whenever flashing from rom to rom just in case of issues. Good luck!
ok since i am very illiterate about the whole rom thing and all that..can you please in your opionion tell me which way to go?? I wont hold anything against you I just want to be able to use my freakin phone. I dont really care about the techy stuff as long as i can use the apps and text and make calls I am good. I looked at the link you provided "google" lol..and i am not sure quite how to do it. I know i am being a big pain right now I just dont want to mess my phone up.
actually the jumpy screen while charging thing is pretty common I believe its a hardware issue though...its my belief the mini usb connecter on the eris is shoddy
plug in the charger and wiggle it you may notice the connetor is not properly fastened to the phone
fyi DO NOT hold the phone up or horizontial by the usb plug...my wife did that to both our phones and ever since then it will flake out
a quick fix would be to plug in wiggle it and unplug you want the mini usb connector back in alignment
naenaek22 said:
ok since i am very illiterate about the whole rom thing and all that..can you please in your opionion tell me which way to go?? I wont hold anything against you I just want to be able to use my freakin phone. I dont really care about the techy stuff as long as i can use the apps and text and make calls I am good. I looked at the link you provided "google" lol..and i am not sure quite how to do it. I know i am being a big pain right now I just dont want to mess my phone up.
Click to expand...
Click to collapse
No worries - everyone is hesitant at first - no one wants to brick their phone...
What kind of computer do you use; Windows, Mac, or Linux? This is important for following the root procedure.
I still believe the EMA app that I linked is your best bet. It handles the tough command line tasks for you.
As for a rom, you can see by my signature that I prefer Sense-able 3.1 from Jamezelle. But I also really like Evil Eris 2.0.1 by Framework43.
I would probably suggest Sense-able 3.1 for you because it is based on an Eris build. I have found it to be very stable and doesn't really need any tweaks to run well.
*Just wanted to note that I am in no way knocking any other roms or devs on these boards. Thank you to all the talented devs out there for all the work you do!!!*
i downloaded the sensible rom..as far as the app goes how do I go about getting that or whatever?? I am running windows..but the sensible rom file is downloaded to my desk top i havent done anything with it yet beings that I dont have a clue as to what I am doing lol..
naenaek22 said:
ok since i am very illiterate about the whole rom thing and all that..can you please in your opionion tell me which way to go?? I wont hold anything against you I just want to be able to use my freakin phone. I dont really care about the techy stuff as long as i can use the apps and text and make calls I am good. I looked at the link you provided "google" lol..and i am not sure quite how to do it. I know i am being a big pain right now I just dont want to mess my phone up.
Click to expand...
Click to collapse
use the app that jamezelle and i made. its super simple. were always on the irc server if you need help. chat.andirc.net
i am working on downloading it now, i am downloading the net 4 thing ..but i am going into this blind..
naenaek22 said:
i am working on downloading it now, i am downloading the net 4 thing ..but i am going into this blind..
Click to expand...
Click to collapse
Just download the EMA app and use it. The thread has instructions to use it. Just read the part about pre-requisites to install the needed software. Then run EMA and follow the center column of 4 commands. Thats really all there is to it.
Like I said earlier, ECLIPS3 and Jamezelle do great work and are willing to provide help. As he said above...
i did a radio update and it went blank then it froze and now i can't switch it on or anything it wont even charge HELP!
please if anyone can help HELP!
Welcome to the club mate
Radio update + not turning on = Brick.Tell HTC It said it neede to update so you did and now it wont turn on...2-3 weeks youll get it baack fixed
would they? really i'm within warranty wouldn't they check it?
plus wouldn't they check it
more info its still doesn't start does it matter if i'm rooted? the update i applied was signed :S
madcat340 said:
would they? really i'm within warranty wouldn't they check it?
plus wouldn't they check it
more info its still doesn't start does it matter if i'm rooted? the update i applied was signed :S
Click to expand...
Click to collapse
Didn't understand half of that sorry, but sometimes if it is totally bricked they just replace it as its easier for them to do so! Or I think they can use hardware to unbrick them, similar to an XTC clip but it involves taking the Legend apart. Something only HTC could do to fix them. But as long as you don't mind sending your phone off there's nothing to lose - they'll either send it back repaired, send back a new one, or send it back unfixed and tell you that you've voided the warranty!
well my phones going to be sent off monday ... yay ... well... i doubt they'll sort it for me but its worth a shot aw well.
they told me to take the back off and remove simcard and leave the battery and also leave the back of the phone off?
either way i hope by monday i can forget about this for a while thanks btw
Teenage son swam with his one month old LG G2. Ouch.
Used reviveaphone liquid as only 12 quid and worth a try. I'm amazed but it actually seems to have worked, except I think in water shorting the phone we've lost the root because on the firmware update screen I get a message "920K 8100 Unrooted" appearing in a rectangular box at bottom of screen.
I'm a little computer savvy but know nothing about mobile roots. I imagine this is the built in Rom that fires everything up which has got corrupted by the water. I realise I might be wasting my time and it may be fried but being only one month old I want to give it a good try before binning it.
I don't want any hacked rom or anything complicated just want original rom restored if possible?
I expect there's a sticky that someone can link me to? I'm not completely sure which model I have but the back is off and maybe there's some identifier in there?
Sorry to sound terribly dim! Any help most gratefully received!
If you do reply can you please bear in mind I know none of the technical terms! Thanks
Okay, so the device is working? Does it boot into a workable mode or are you only getting that box with unrooted text? That doubts like you're in download mode.
Without knowing which variant you have, this is going to be tough. Start with this thread: http://forum.xda-developers.com/showthread.php?t=2705259
That should link you to everything you need to know to get back to stock rom.
This link will take you to a thread which will use a program on Windows to get back to stock rom as well.
http://forum.xda-developers.com/showthread.php?t=2432476
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
I was/am running stock ROM.
and thanks but I did do a factory reset.
dladz said:
If / when you upgrade to 11 I would highly recommend a factory wipe afterwards..
Jumping between bases causes issues and a wipe fixes them, at least in my case.
It's like jumping between ROMs, always best to have a fresh start.. 10-11 isn't any different, it's possible a mod may have caused it.
So if you had viper running on 10 then you updated to 11 and didn't disable it it could have borked it, or there could have been left over remnants of it left behind..
Again a wipe would help here
Click to expand...
Click to collapse
Sirtronicsskg said:
I was/am running stock ROM.
and thanks but I did do a factory reset.
Click to expand...
Click to collapse
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
dladz said:
How did you update the phone? Via system?
Grab oxygen updater and get it from there.
No reason why it shouldn't work
Click to expand...
Click to collapse
Sirtronicsskg said:
the phone updated automatically (via One Plus)
but after that did not work i downgraded it to 10 and then tried it again with the same result.
My understanding is the phone has a different motherboard, it is an IN2020.
They say it runs a different os...
Click to expand...
Click to collapse
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
dladz said:
The board strictly speaking shouldn't mean you don't get audio? That's just wrong..
Personally I haven't used the Chinese version of the 1+8pro but if an update is available then it should accept it correctly.
Click to expand...
Click to collapse
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
Ys I did that also and same result.
It this phone goes to Andriod 11 it has the speaker issue, No matter how it gets there..
TickedBid said:
I don't think there's anything wrong with the update itself, I highly doubt it, but you can try downloading the update from Oxygen Updater and install it again, make sure you factory reset right after finishing.
If it doesn't work, then I think it might be something with your hardware, couldn't be something else I suppose
Click to expand...
Click to collapse
Sirtronicsskg said:
I agree, BUT they told me to send it it for a repair and if they replace the motherboard it will cost me $350.When i said the update should work no matter where i am the answer i received was if you are in the US and get that update it can cause issues.
Click to expand...
Click to collapse
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
dladz said:
They're wrong, just putting that out there.
So what are you meant to do?
Are they suggesting if you were in the devices homeland then it would work?
If so just use a VPN, install it and prove them wrong because they're chatting bubbles.
They ought to just fix it.
Click to expand...
Click to collapse
Sirtronicsskg said:
I already had this "fight with them"
got this today
Greeting from OnePlus.
This email is regarding your repair request RMA# OP202012290204583075 for OnePlus 8 Pro.
I see that you have created a repair request for the OnePlus 8 Pro device due to the earphone malfunction. We certainly understand the need and importance of having the device working in an optimal condition. We are here to assist you.
We would like to keep you informed that we will be able to repair all components apart from the motherboard. After inspection, if we find it to be an issue with the motherboard we will be unable to proceed further with the repair as it is a Chinese version and due to region difference and unavailability of the motherboard, the device will be sent back without repair.
Also, we are glad to inform you that we have approved your repair request. If you would like to continue with the above repair options you can follow the shipping instructions and send the device for repair. If not, you can revert us so that we can get the repair request canceled.
this is BS!!!
Click to expand...
Click to collapse
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
I'm not going to send it in because it is a motherboard component issue that happened only with Andriod 11, so why waste my time and be without a phone.
I honestly got it as a gift and did not know it was the in2020.
dladz said:
Tbh pal they wouldn't have Chinese boards there.
I honestly cannot see them doing any ad-hoc soldering, so if taking it apart and putting it back together doesn't fix it or changing the earpiece and speaker modules then they'll send it back.
Give it a shot there not much you can do.
How come you bought a Chinese version? Cost?
Click to expand...
Click to collapse
Sirtronicsskg said:
So I have a china mode IN2020 that was working great.
I am in the US.
After One Plus sent down an upgrade to Andriod 11 I started had issues with the phone.
The text messages took forever to load and trying to send them was a waste of time. I changed the text message program and solved that issue.
Then the phone starts doing weird things, I would go to dial and it would just right back to the phone screen, programs crashed, etc.
The last problem was the phone now is useless the speaker (does not matter if I use the speakerphone, earpiece or Bluetooth) Is DEAD during a call. the person on the other end of the call hears me fine but, I hear nothing.
One plus says it is because of the motherboard not working with the US upgrade.
They want to charge me $350 to replace it with a US version.
I have since flashed it back to Andriod 10 and again it works perfectly.
I have also tried TWRP to flash to a custom ROM but the phone will NOT flash.
I get errors like wrong Andriod version or a check sum error occured.
Any help or suggestions...
thanks!!
Click to expand...
Click to collapse
I am having this same issue with the IN2020 version.
What files are you using to go back to Android 10?