Database Users

New to this...any help appreciated

Alright...so here goes. I have been out of the smartphone market for some time now and am getting this awesome phone tomorrow. I am friggin excited! Feels like Christmas in the summer! Verizon tells me that it will already come with the 6.1 update installed. Anyone gotten one recently to verify this, and how do I tell when I get it...also how can I tell the radio that it has? I also already wanna mod this machine, and although I am selfproclaimed computer savvy, I am a little nervous about bricking the phone. I think I def want either an iCRAP setup to piss off everyone at work, or nfsfans 6.5....although I would like to have someone walk me through it. I have to say, everyone on this forum has done an excellent job with their machines and I am impressed. Also, I don't know that this will even be an issue, but it will still need to function as a phone and pda...as I have read in a few different places that some cant use their phone function anymore, etc. And I definitely wanna get the GPS running ASAP, due to travel on the job. Any help will be greatly appreciated, and I will def help out anyone on here if I can. I also am not sure about when and when not to let customizations run...any help with that would be awesome too

i am also getting this phone from vzw thursday, they told me it comes standard with wm6.0 idk or care. as soon as i get it im gonna flash a custom rom.

Hey there, I'm a fellow Verizon user. It was kind of nerve-wracking flashing the ROM for the first time, but its really NBD once you get into it (be sure and try android too!).
Do your reading first, there are tutorials all over the place. Something to remember about customizations - Don't let them run on any official Verizon updates you see floating around the internet, as they will cripple your GPS. Don't let them run on any ROM designed for another carrier. If you're flashing a generic or Verizon-specific CUSTOM ROM, let them run.
And you can check in settings to see your radio and OS version and all that (under "about" I think, correct me if I'm wrong)
Have fun!

so if i run mr1 from verizon to get to wm6.1, then I SHOULD NOT not run customizations. What buttons do I press to do a hard reset before that comes up? But, if I were to do NFSFAN's 6.5 rom, then I SHOULD let customizations run. Also, could someone point me to a set of CLEAR directions on doing the flashes? I have read a bunch of them, and it seems they are all missing little parts.....probably something so familiar to the editor, they just forget to include in the steps.

Yes, the lack of CLEAR instructions as a stickey is a real problem on a lot of boards. I've read threads over 300 posts in order to get solid info. I don't mind searching for info, but jeesh, guys it is unbearable. Granted some of this stuff is not for the faint of heart, but there can be so much info, and sometimes it is often confusing and contradictory. The SR. members and the Admins need to get their heads together and take a month to provide the community some solid resources, and weed out some of the erroneous info here. We want to make having this phone FUN and Practical. A Case in point is trying to get GPS working. Have you guys looked at all the info on here about this. Granted there is variety of carriers, but it shouldn't be brain surgery.
Also chevyspd,you want to do a SOFT reset before the customizations. Use your stylus to depress the small hole in the bottom of the phone before they run. Should be golden. A HARD reset will restart the flashing process from scratch.

10-4....so only do a soft reset by only pressing the button in the hole on the bottom before customizations runs. That is very contradictory from about 50 other posts I've read so far. A whole bunch of them say to do a HARD reset, but I will remember not to. But, when I do a custom rom like NFSFANS, I don't have to do a reset at all....correct?

You wouldn't believe how many times I got flamed for that same kinda comment on other forums.....interestingly though....Also...if I flash to NFSFANs 6.5, are the cubes still active, or is that something from HTC that gets written over with a new rom?

So, my new phone already has 6.1 right outta the box. Interestingly enough, it went to the customizations screen as soon as I powered the phone up, so I immediately hit the soft reset. How can I tell if what I did worked, and if it didn't, how can I fix it so I can use 3rd party gps programs?

Wow; a lot of questions. I'm not sure about NFSFAN's rom. To see if the gps works, make sure you have the Settings>phone>services>location is set to on. Then make sure the external gps setting is set to Comm4, then hardware NONE, baud 4800, and allow Windows to manage gps. Do a Google search for HTC QuickGPS if it's not already on your phone (varies from carrier to carrier) and Install it; Run it, outside and allow it 10 minutes to get a lock. If gps is working, then you should be golden. You will probably need to turn the radio on after every re-boot; and be aware that leaving the radio going WILL drain you battery faster than usual. All this assumes you are using the stock rom, and not one of the custom ones; each to those varies, some work out of the box so to speak, some of them require tweaking.

Funny i just got the phone yesterday to, but i actually already had it for about a year lol, just replaced the one i broke on saturday. But honestly the first thing i did with the phone is put in my SD card and boot up Android....
I really want my GPS back again but i dont really want to go through the hassle of unlocking, flashing, unlocking, and flashing, but if you deem it neccessary. and maybe i will to one day soon. lol heres the link
http://wiki.ppchaven.com/index.php?title=Pocket_PC_WIki:FIX_VERIZON_GPS
chevyspd said:
You wouldn't believe how many times I got flamed for that same kinda comment on other forums.....interestingly though....Also...if I flash to NFSFANs 6.5, are the cubes still active, or is that something from HTC that gets written over with a new rom?
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The cube is way back when man, sorry but those things are old school already. lol so when you flash to the 6.5 NFSFAN rom it will not have the cube, but it will have titanium and manilla 2d, which in my opinion are awesome replacements
chevyspd said:
But, if I were to do NFSFAN's 6.5 rom, then I SHOULD let customizations run?
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Yes, and remember to install the Verizon cab in his post :thumbsup:

Well, the phone didn't come with the cube anyways...lol...so anywho...I think the GPS is working anyways...just gotta find a free GPS like vznavi or something.

Dead camera on every rom....

I for the life of me cant figure out why my camera is completely dead! I have FULLY wiped all caches,everything under 'WIPE' via AMONS and even formatted my SD card as well as trying an alternate SD card(both 8GB--C6speed)--never had a problem w either card on ANY ROM...ALL OF A SUDDEN the past 2days my camera goes to a FULL BLACK SCREEN,when pressing the CAMERA icon. Occasionally the taskbar will remain uptop but will timeout when screen display shutsoff. Now if i launch CAMERA via DESIRE ROM(KING),ill get the notice about clicking trackball to resume camera but as soon as i click it,the message dissapears and the screen will go back to black screen again...and repeat. I SWEAR i have DONE MULTIPLE COMPLETE WIPES AND REFORMATS so im left to believe its THE HARDWARE itself! CAN ANYBODY PLEASE LEND ME A HAND IF the similar problemhas occured...On the Nandroid backups that ive restored from FULLY FUNCTIONING bkups,if i launch NEXUS TORCH it will say CANNOT ACCESS LED---this is THE ONLY info besides the "camera wake message"mentioned earlier that i can provide. Thanks in advance and pleas edont flame for NOT being in Q&A bc this is more of a DEV related restore question.
**oh and BTW--I DID TRY TO INSTALL the DESIRE R2 cam fix and does nothing. I tried it when all was working fine early in the week and it did nothing to help FLASH timing for me,so i NAN restored back to prior state and CAMERA continued working until about THURSDAY night--regardless--PHONE is in OUT OF BOX STATE--MINUS UNLOCKED and it STILL doesnt work!---PEACE and Happy Mothers Day to any Mothers out there in XDA world!

***Captain Obvious to the Rescue!!***
Your hardware has malfunctioned. Contact HTC for a repair.

1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section

ghostrida said:
1. you may have a broken camera, try a stock rom
2. your caps lock button is definitely broken
3. you posted in the wrong section
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Click to collapse
1. i should have known you were from Philly and cant read--I TRIED STOCK ROM
2. CAPS is to put highlights on key terms so idiots dont read over the fact that I DID TRY STOCK ROM---see how that helps?
3. Thanks for your informative responses---any suggestions from CAPTAIN OBVIOUS how to get service on a ROOTED device without being charged full price on the phone?? Ahhh--thought not!--So i tried here to see if anyone else had similar situation. AGAIN-thanks for your help as well SERIAL TOON--geez

If it's a hardware failure they won't charge you.

I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!

What do you base this on...Heresay?
BlueScreenJunky said:
If it's a hardware failure they won't charge you.
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I didnt intend to sound rude,im just a little pissed right now..I Only ask bc i already had an issue in January days after receipt of phone. Issue was solved by sending me a new battery bc other was causing random shutdowns (ive since forwarded this info to another XDAmember that had exact same issue and they give him replacement phone at 1st but issue continued to occur--i told him about my story after he posted his problem, he contacted them this weekend and confirmed with me today that a new battery was on the way..see my public IM's for info). Anyway,when i was dealing with the battery issue they said they would definately NOT be able to fix under warranty bc the phone is rooted and unlocked. I can attest to the few people on here that said theyve been successful in such cases,but either way,IVE ALREADY STATED that i tried the DESIRE R2 camera kernal to see if that helps,so im not going to be dishonest and tell them i havent tried anything other than custom roms. Again..positive suggestions or similar experiences with warranty info would be appreciated....trollers looking for a funny post or to degrade people can eat one!

joshlusignan said:
I think it will help if you go through Google Cust service first...they will end up redirecting you to HTC repair. Provide all truthful information on your issue, proving that you have done some legitimate trouble shooting and they will realize that it is a hardware issue, not the ROM flashing or bootloader unlocking that caused the problem. Someone else on the xda forums had a rooted phone with bluetooth problem and was able to send to HTC for repair for free...with a 4 day turnaround!
Good luck!
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Click to collapse
Thanks JOSH, ill look into it tommorrow--as i stated tho--i feel im being dishonest for trying the DESIRE R2 cam and saying that they should cover it---uninformed people will assume THAT couldve caused it,even though i used phone afterwards for a few days w no side effects

Hey Milton, like others have mentioned in here might want to try flash back to stock and seeing if the problem persists. If it does then your looking at a hardware problem and you should contact HTC/google for repair.

Yea...i was thinking that from get go--(hardware prob). Im on cheesy STOCK ROM right now and have been for cpl hrs...but its obvious its gotta be hardware...NOW comes the crappy part of trying to explain it to HTC when attempting to get an RMA!--Yee Haa!

MOD PLEASE CLOSE OR DELETE---THANKS!

Milton, among the items on the very small list of things folks around here want in return for helping you is that you lay off the caps. Doesn't highlight anything that you'd want to highlight.
Doug

Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...

milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
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Click to collapse
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
As for your phone. Call Google which will probably have you call HTC. People have gotten their rooted devices fixed for free if it's a genuine hardware problem and nothing caused from the rooting process.

milton007 said:
Okay,,,this is weird!!..My TORCH hadnt been working at all either, the whole time ive had the camera problem. Now ,the torch will work for ONE TURN ON, then if i launch CAMERA, the cam still doesnt work. i have to HOME and HOME only to get back to home screen..BACK ARROW does nothing except vibrate,indicating touch response. If i then re-launch TORCH, it doesnt work....!??SOMETHING is ODD--and im split whether its hardware- or some sorta SYSTEM file that stays stuck even after all STOCK FLASHES and everything!--again,reminder..the LED TORCH hadnt worked up until this point--unit has NEVER been dropped,slid out of pocket from 1foot high onto superthick carpet,so i doubt its a loose internal cable...Hmmm...
Click to expand...
Click to collapse
You should send it to HTC for repair. Charging fee or not, but thats the only option to you right now because its a hardware failure.

mikroN1 said:
That seriously hurts my eyes to look at. Try using proper punctuation and grammar. It's very simple and still gets your point across.
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Click to collapse
I was thinking the exact same thing, don't know where he must have learned how to type. Then you criticize people from Philly, or whatever its called somewhere, for not knowing how to read. I would say mirror that advice and learn how to type.. type properly.

Torch will work until camera app is used then it wont work again until i reboot. After reboot, torch will work ONLY on regular/lower setting. MAX brightness will not work. Toggle back to LOW setting and torch will work again. Im going to try what DOUG suggested bc that is the only thing i havent tried yet...but the way torch and camera are acting up and requiring reboots keeps me willing to try software tricks first...WHAT ties the TORCH's HI setting to the camera app adn yet keeps the LOW setting seperate!??..ill try the TORCH dev real quick for some insight on how the two work hand in hand.Thanks for anyone using their time to help instead of criticize. Sorry for mocking ones ability to read but i was quite [email protected] time bc i lost a major function on my phone.My apologies to all

Seriously Milton? More?
milton007 said:
Please DONT lend assistance to someone like this. IF they cant bither to read THE MOST SIMPLEST instructions, they should NOT be attempting this in the first place...thats just sheer ignorance...
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The attitude, hostility and the caps are not welcome here.

Along with the others I have no sympathy for you. Learn proper grammar and get a better attitude.

Troll much? Go tell your mother happy mothers day if you have that much time to pull up old posts from people asking questions in a 'kernal forum' about basics. Basics that anyone should know, if not they stand a much better chance on damging their phone. It wasnt being ignorant. Since you know everything there is to know about everyones posts, tell me where the topic dealing with my specific camera issue has been previously posted and ill be glad to read and search thru that forum. I wasnt the one asking questions about something mentioned in the OP (uh oh i used caps--oh geesh-someones gonna be saaad now!)and numerous pages before. Im sorry i dont spend all my life on forums to know that only words approved for caps are indeed CAPITALIZED. Petty little boy-and by the way, i was trying to stress your good advice by typing your name in caps so people would credit you with the help-Sorry to have taken your precious time sir. Good day.

Vibrant USB Connection Issue

Hello XDA Community!
I made a post about this issue before, but have more details so hopefully someone can help me figure out this issue.
My phone even when unplugged from my PC continuously says USB Connected/ USB Debugging in the notification menu.
Also, when I try and reboot the phone, instead of booting even to the Vibrant logo screen, the loading circle continuously blinks on and off, without actually booting.
As I type this, I am not holding down the power button, and the loading circle is blinking on and off by itself....
I used to be able to turn the phone on into recovery mode in the past, but now when I try to reboot into recovery I get a big yellow picture that says "Downloading"
The only way the phone will turn on is if it is plugged in.
I am fairly certain that this reboot issue and the USB issue are correlated in some way.
Did anyone else have this issue with their phones? And if so, how did you solve it?

Another thing I have just discovered...
When the phone is on and idle, the USB Connection notification will constantly blink on and off, which is why I think the phone would do the same when trying to power on!
Is this a hardware issue or a software issue?
I have not flashed anything in a very long time before this issue started happening so I believe a restore is unnecessary .
Someone please help me! This is very annoying, not only do I have NO notification bar because of the constant USB Connection notification turning on and off, I cannot turn on my phone at all unless it is plugged in!
ACK!

Take it back
I carry the insurance, so personally if this was happening to me I would not even mess with it. It sounds like you have a genuine problem with the phone and it needs to be replaced.
If it is possible to do try a nandroid backup of your phone to make getting back to where you are on your new device easier. Then take your phone back to stock with the recovery image here -->
http://forum.xda-developers.com/showthread.php?t=734475 (Thank you justanothercrowd)
One you have a stock device see if you are still having the issue. If you are take it back as defective. Even if you don't have the insurance, that sounds like a factory defect and should be covered by the factory warranty. The insurance just makes the process easier and makes sure they just give you a swap out at the store rather than having to wait for repairs. It also covers things the warranty does not, such as screen breakage - which is the specific reason I carry the insurance.

Ah crap wish I had insurance.... Do I have to do that whole odin procedure or is there a one click un root procedure as well?
Sent from my SGH-T959 using XDA App

Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App

I actually have not had reason to go back to stock, or even use odin yet at this point. My only roms were .zip files that I flashed via clockwork recovery.
I would say that your best best it to just follow the instructions on justanothercrowd's thread very carefully and deliberately. You are already having issues with reboots and your USB port, so this is not the time to deviate into experiments.
So to cut you off and just answer you next three questions:
Q) Can I just . . .
A) No! Just follow the directions exactly.
Q) But can I . . .
A) No! Just follow the directions exactly.
Q) Do I have to . . .
A) Hey look, Just follow the damn directions exactly!
Sorry, I can't help much beyond that. You chose to modify your phone and risk that you would not have issues, just like the rest of us here. In your case you did have issues. Now you have to get it back to stock so they don't have any reason to claim you caused this or that your warranty is void. I hope all goes well and it works out for you. Let as know and keep us posted. Good luck.

Lo N Slo said:
Nevermind i just read through that link you posted. So when i go to a t mobile store do i have to unroot or can i just hide my root applications until i get a new phone?
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
We must have been typing at the same time LOL.
There is a thread on unrooting, and basically it is just deleting a few things. After doing this you should not have any non-stock applications on the phone and there would be no reason to think it was rooted unless they went digging on the file system. Personally, I would delete those telltale files just in case, it looks a little suspicious to bring in a phone that looks like it has not been used since you bought it, but they have no proof you did anything and you can claim that you first did a factory reset to see if it would fix the problem.

Just want to keep this thread going, as I am having the exact same issue as the OP as of today. It happened out of the blue, and I haven't flashed anything new to my phone since JI6 was released, other than that, it's just a stock, rooted phone.
Hoping someone has an idea, but I will likely get it replaced under warranty, since the GPS has never worked either.

damnit damnit damnit I really wish I had warranty.
Random question about clockword mod recoveries.
If I were to do a backup right now, and save that file to my computer, could I restore that file later on a different phone after I root my replacement?
I don't have that many mods flashed, and I know all of the apps can be synced, but still it would be sooo convenient .

I believe that is how it works, so yes. It should be no different then when you clone a hard drive to put the image on multiple computers for easy distribution.
It is (just like the cloning metaphor) hardware specific. Just like I could not purchase a upgrade computer and expect a cloned image to work, don't expect to create a Vibrant backup and restore it on a Captivate.
That said, you should be able to restore your backup to new (identical) hardware.
By the way, what is the warranty on these? I thought it was a year for defects. I didn't think the Vibrant had been around long enough yet for anyone to be off warranty.

it should be a year, but there was also the option for a purchased warranty. I did not purchase a warranty, so I should be good on just my manufacturer's defect warranty

Being discussed here:
http://forum.xda-developers.com/showthread.php?t=817643

Stuck in bootloader --> Volume down is broken/stuck

Edit: Im stuck in bootloader with the only option to press power on is fastboot. and from there i cannot select any options because the navigation is broken. Im looking to restore it to factory so i can take it to the sprint store to have replaced. Please help me! Most likely an autorun from fastboot or a computer pushed through usb command promt that i can take over the phone. PLease HELP!

Have you tried the ruu? Its an executive file that you run from your computer and it restores your phone to stock. I've never had to run it so I cant tell you the exact details of how it works, but that could do the trick. I think there is a way also via using fastboot commands, but someone more intelligent then I will have to provide you with links. Also have you tried putting unrevoked forever s-on on your sd card and naming it PC36100.img then butting into hboot and letting it scan for that? Once it finds it, it should flash it on its own, then once youve done that, you can pull your sdcard again, delete that PC36100.img and put the PC36100.img that returns you to stock on your sdcard then boot into hboot again. It should find that image then flash you back to stock.

Ill try that. My down button is definatly either stuck, disconnected or something. When i press the up button and power it will Vibrate 5 times.
Ok i got the zip to load but my down and up buttons do nothing. is there a way i can have recovery auto run? or edit the hboot so that it automatically runs the recover.img?
Update: It's stuck in bootloader i guess... I restart and the volume down is stuck im pretty sure so it always goes to that. I have it hooked up to my computer, can i push commands through usb to it in bootloader menu...
Fastboot
...
....
Sim-lock
etc.
my only working option is to click power and have the fastboot initiate and then give me an option [1] ........ that i am unable to highlight or get to because of the stuck down button.

y0ungcitty said:
Ill try that. My down button is definatly either stuck, disconnected or something. When i press the up button and power it will Vibrate 5 times.
Ok i got the zip to load but my down and up buttons do nothing. is there a way i can have recovery auto run? or edit the hboot so that it automatically runs the recover.img?
Update: It's stuck in bootloader i guess... I restart and the volume down is stuck im pretty sure so it always goes to that. I have it hooked up to my computer, can i push commands through usb to it in bootloader menu...
Fastboot
...
....
Sim-lock
etc.
my only working option is to click power and have the fastboot initiate and then give me an option [1] ........ that i am unable to highlight or get to because of the stuck down button.
Click to expand...
Click to collapse
all you need is fastboot mode, from there you can run the RUU

xHausx said:
all you need is fastboot mode, from there you can run the RUU
Click to expand...
Click to collapse
What driver do i need for the device?
For some reason its not showing up as ready to do it.

The htc sync drivers
y0ungcitty said:
What driver do i need for the device?
Click to expand...
Click to collapse
Sent from my PC36100 using XDA App

Both my volume keys are broken so I took my evo apart and used a thin metal to push the spring that controls the keys and load up a nandroid. Hope this helps.

alexisprz said:
Both my volume keys are broken so I took my evo apart and used a thin metal to push the spring that controls the keys and load up a nandroid. Hope this helps.
Click to expand...
Click to collapse
Load up nandroid?? im so out of the whole evo scene. can i have a link or procedure.... sorry for being a big noob.

If I can remember, running the stock ruu exe will do everything for you without any need for you to do anything with the phone to help it. Just make sure you have the htc sync program installed. Next make sure the phone is on and running (not in hboot or recovery). Plug the phone into the computer with the data cable. Make sure it's only in charge mode. Run the ruu exe. Be patient because it might take some time to start up. Make sure you have nothing running in the background on the pc. No antivirus or anything and I do mean anything. Don't touch or move the phone or cable while the ruu is running or you might risk bricking the phone if the connection between the phone and pc is interrupted. Don't let the computer go to sleep or standby. Make sure your phone's battery has a full charge. The ruu will make the phone reboot into upload mode. Then it will upload all the stuff the phone needs to be put back to factory. It might reboot the phone a few times. This is normal. You don't have to worry about the broken volume buttons interfering with ruu.
Lastly, make sure you remove your sd card before you get to the store to let the tech check it out. Don't offer any additional information. Just tell them the volume buttons stopped working and you did a full factory reset before you got there.
After running the ruu, don't sign into google account so your personal information won't be on the phone and none of the programs you bought will show up in the market. You should have a backup old phone with you so you or they can activate it for you in case they want to keep or swap it out. If they give you a refurb, power it up and test it at the counter to your satisfaction BEFORE you leave the counter and store. I noticed something wrong with the refurb they gave me and I'm glad I didn't walk away. The tech fixed the problem with the refurb (uneven backlighting on the screen). I was able to use my old screen with the refurb's guts and my screen didn't have any flaws in it.
You do what you want but this is my suggestion based on my experience with exchanging a defective phone. I have full insurance and or tep so it was a hassle free experience.

herbthehammer said:
If I can remember, running the stock ruu exe will do everything for you without any need for you to do anything with the phone to help it. Just make sure you have the htc sync program installed. Next make sure the phone is on and running (not in hboot or recovery). Plug the phone into the computer with the data cable. Make sure it's only in charge mode. Run the ruu exe. Be patient because it might take some time to start up. Make sure you have nothing running in the background on the pc. No antivirus or anything and I do mean anything. Don't touch or move the phone or cable while the ruu is running or you might risk bricking the phone if the connection between the phone and pc is interrupted. Don't let the computer go to sleep or standby. Make sure your phone's battery has a full charge. The ruu will make the phone reboot into upload mode. Then it will upload all the stuff the phone needs to be put back to factory. It might reboot the phone a few times. This is normal. You don't have to worry about the broken volume buttons interfering with ruu.
Lastly, make sure you remove your sd card before you get to the store to let the tech check it out. Don't offer any additional information. Just tell them the volume buttons stopped working and you did a full factory reset before you got there.
After running the ruu, don't sign into google account so your personal information won't be on the phone and none of the programs you bought will show up in the market. You should have a backup old phone with you so you or they can activate it for you in case they want to keep or swap it out. If they give you a refurb, power it up and test it at the counter to your satisfaction BEFORE you leave the counter and store. I noticed something wrong with the refurb they gave me and I'm glad I didn't walk away. The tech fixed the problem with the refurb (uneven backlighting on the screen). I was able to use my old screen with the refurb's guts and my screen didn't have any flaws in it.
You do what you want but this is my suggestion based on my experience with exchanging a defective phone. I have full insurance and or tep so it was a hassle free experience.
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I already have a pre activated but i cannot get the phone to start without going into the Power+Down Menu... Can i run RUU from that? im not able to get it running on Android

I don't know. Something worse could happen but there's also a chance it might work. I am guessing ruu would tell it to reboot into upload mode. If the phone couldn't get into that mode the ruu might stop. This is just speculation. If you knew that the tech wouldn't bust you for having root, then I'd say to just take it in. It's a big risk in my opinion.
I don't know if there is a img file to fastboot flash a stock recovery. I don't know if that would help. Need to figure out a way to get the s-on and push stock back into it, or at the very least get s-on in hboot.
I'm thinking that because if the button is broke, and you can't get the phone past the hboot screen, then maybe the tech might not want to waste anymore time on it and just order a replacement. The hboot screen would be the only thing he could get into. I don't know but I think it could be helpful, maybe, if adb or something else could push an original rom into it at the screen it's stuck in. I think if you tried, if it wasn't working, the phone and adb wouldn't be communicating like normal and adb would not continue. I am guessing pushing a stock recovery wouldn't turn s-on. It would be great if it did.
I would say that talking with one of the devs that has got their hands dirty in hboot and fastboot, might give better advice. Perhaps they know of a way to force things into the phone that the general public wouldn't normally need to know or do. I am no expert. I suggest talking to people that developed in those areas. Didn't toast work with that?
I don't know what else to suggest. I'm running out of ideas.

I just had another idea. What if you could get a pc36img.zip, or whatever it's called, into root of the card and the phone will want to flash it. Only snag I can think of is I think hboot will ask if you want to flash or update or whatever it's called. That might be the down button. Maybe someone could run with that idea?
I would say read the rooting articles and see if you can adapt what they are saying to push stock everything back in instead of trying to root.
Even if you can't get the updated rom to install, if it can be pushed into the phone and the phone is made to boot like normal, the phone "should" try to apply it if anyone can get it to boot normally. I'm thinking that's another way to cover your ass.
If all else fails, then I would suggest to say a little prayer before going to the store and hope for a tech that isn't going to be a **** about it. Don't get an attitude towards the employees because that could make things much more difficult for you. A seasoned dev or a tech might be the only people that could help. Going into the irc channel for the evo and hanging around in there might get you hooked up with someone that could help more than the people that hang in the forums. I don't see serious devs hanging around the forum and bullshitting with the people there. Go where they might be, in irc. Be cool with them, don't be aggressive or flaky. If you are nice/cool with them, they might take the time away from what they are working on to help you.

herbthehammer said:
I just had another idea. What if you could get a pc36img.zip, or whatever it's called, into root of the card and the phone will want to flash it. Only snag I can think of is I think hboot will ask if you want to flash or update or whatever it's called. That might be the down button. Maybe someone could run with that idea?
I would say read the rooting articles and see if you can adapt what they are saying to push stock everything back in instead of trying to root.
Even if you can't get the updated rom to install, if it can be pushed into the phone and the phone is made to boot like normal, the phone "should" try to apply it if anyone can get it to boot normally. I'm thinking that's another way to cover your ass.
If all else fails, then I would suggest to say a little prayer before going to the store and hope for a tech that isn't going to be a **** about it. Don't get an attitude towards the employees because that could make things much more difficult for you. A seasoned dev or a tech might be the only people that could help. Going into the irc channel for the evo and hanging around in there might get you hooked up with someone that could help more than the people that hang in the forums. I don't see serious devs hanging around the forum and bullshitting with the people there. Go where they might be, in irc. Be cool with them, don't be aggressive or flaky. If you are nice/cool with them, they might take the time away from what they are working on to help you.
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thanks! were can i go to find this irc? ive gotten a recovery image on the evo's root micro sd in a pc3600 or w.e zip and gotten it to ask me if id like to run it but it wont go any further than that because i cant chose the option. I have a bit of nail glue and im thinking about trying to glue a hair pin to the down button and giving it a pull while i try and run or maybe i can break the button and say oh well... and then from there do it. I dont have any hex or w.e screw driver that are small enough to open the case and do the option described in page one of this forum. Thank you everyone for the help! and keep the ideas coming. I refuse to let this turn out bad, worst comes to worst ill replicate water damage or something and fry the damn thing. then bring it in as a brick.

Any guru's have a quick idea because i want to do this swap.. im so sick of the palm pre. Its like a baby compared to android.

The irc info should be on one of the stickies at the top of the forum. Shouldn't it say something like join us at #evo or something like that.
This is where you can be opening a can of worms, so you've been warned. You can go to sears I think and the tool section and I think they might sell those wierd screwdrivers. I found one that worked for my macbook's harddrive brackets. It's long, has a black handle and generally different colored caps on top of the handle. I kinda doubt radio shack would have it but you could try. Oh, and get a guitar pick to use a the tool to separate the two halves of the phone. I wouldn't use anything else or it might f up the plastic and be obvious you was inside. Maybe look for an evo teardown video somewhere to show you what to expect. Don't force anything!

herbthehammer said:
The irc info should be on one of the stickies at the top of the forum. Shouldn't it say something like join us at #evo or something like that.
This is where you can be opening a can of worms, so you've been warned. You can go to sears I think and the tool section and I think they might sell those wierd screwdrivers. I found one that worked for my macbook's harddrive brackets. It's long, has a black handle and generally different colored caps on top of the handle. I kinda doubt radio shack would have it but you could try. Oh, and get a guitar pick to use a the tool to separate the two halves of the phone. I wouldn't use anything else or it might f up the plastic and be obvious you was inside. Maybe look for an evo teardown video somewhere to show you what to expect. Don't force anything!
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Click to collapse
Thanks I baught a T5 screw driver that will be here the 10th or the 11th and im excited to crack it open haha. Ill let you know the updates of what happens and how the sprint reps react. To w.e damage i decide to throw at it

y0ungcitty said:
Thanks I baught a T5 screw driver that will be here the 10th or the 11th and im excited to crack it open haha. Ill let you know the updates of what happens and how the sprint reps react. To w.e damage i decide to throw at it
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Click to collapse
Came in. and i opened the phone up jiggled the down button got it unstuck and then I was able to re-flash a custom rom so im just going to use this phone untilll it really ****s the bed again.

[Q] Having a hard time removing WP7

hello all, first let me just say yeah im a noob and yeah i tried searching.
so like the rest of the world i hated win 6.5 more than anything. seriously. probably something like 1. hitler 2. win 6.5 3. snakes
finally i managed to install win 7, but however the battery is just way to short, some numbers wont be recognized, marketplace isnt open in my country, etc. frankly im ****ing tired of all of this. now i want to remove it and again try to install android on NAND. if not maybe just settle for win 6.5 i dont know.
EDIT
to clarify:
-basically ive searhed everywhere
-i have the offical rom and i want to install that
-i cant connect my phone to zune,
-so when i run the offical htc rom, it just says connect your phone

You need to either flash a stock ROM via sd card method or via bootloader (hold vol down key during power-on, then flash with normal exe from windows).

so, just to be clear,
you got a device with Win mobile on it which you seem to have a massive dislike for and wrongly make an assumption that everyone else doesnt like it, then in a hugely disrespectful manor you compare it to hitler, quite what you are thinking is anyones guess but it might be worth considering a change of manor is perhaps in need
Then attempted to install WP7 without fully reading everything.
Then try and install an original ROM without Fully reading everything
I think That about sums it up
So, in the intrest of sanity, go here
http://forum.xda-developers.com/showthread.php?t=1074233
read it all, and if you have an issue reply in that thread
Couple of pointers to help your days on XDA dev out, if there is a thead open on an issue use it, dont make a new one because it makes it harder for people who actually search for things to find what they are loooking for and its a pain for people who try an help because we are forever repeating ourselves
Secondly, when you make a tread it gave you a list of threads already out here with a similar name, if you didnt see anything relivent its because your use of title is pretty poor, Its windows phone 7 or WP7, Noob isnt a word most of us use
Thirdly, if you can not use the XDA search then use google, (i find it much more accurate) i just searched google using this string
XDA DEV LEO WP7 FLASH ORIGINAL
and the third one down took me straight to that thread above
XDA DEV is pretty obvious, LEO is the listed device name thats on this site WP7 is the OS then FLASH ORIGINAL is the subject matter im searching for
Keep it short, like bullet points, not a long story
So, head over there an folk will be happy to help you out, including myself
I hope i didnt sound rude and off hand, im simply nudging you in the right direction

Neo84 You need to either flash a stock ROM via sd card method or via bootloader (hold vol down key during power-on, then flash with normal exe from windows).
ok, thanks for you reply. sorry to ask but what is a stock ROM? is that like an official ROM from HTC?
also tried to hold down the volume key, get the coloured screen, but then cant do anything. where would one find the "normal exe"? thanks for your willingness to help out someone not as experienced as yourself
and dazza, my good man i do appreciate the nugde, but do find it a bit harsh.
you got a device with Win mobile on it which you seem to have a massive dislike for and wrongly make an assumption that everyone else doesnt like it,
-everyone i spoke to agrees, including the guy who sold it to me for almost nothing (bought for 1100 US 6 months before) because he hated it like no other
then in a hugely disrespectful manor you compare it to hitler, quite what you are thinking is anyones guess but it might be worth considering a change of manor is perhaps in need
-well irony doenst work online my bad, haha seriously noone in ther right mind would compare the 2 and/or accuse someone of doing so
Then attempted to install WP7 without fully reading everything.
-i did, it works almost perfectly, reading on these forums ive seen plenty of ppl having issues, so yeah its close to perfect, except the battery drain (which still works for a full day so i can charge at night)
ive searched google, xda and god knows what. and after trying all, my good old hd2 still wont connect maybe in the end its not worth the time and effort, just leave WP7 on there (it is in fact pretty sweet) and buy an offical android next time! however i do feel i have the right to be a bit angry. winmo 6.5 isnt worthy of selling for a high price in 2010.
anyways, thanks for your help, i will check out those links and see where it takes me just remember that not everyone is as experienced as yourself, a friendly heads up works wonders sometimes

I appologise, it was not supposed to come across rude, harsh is perhaps an accurate way of putting it, remember that some of us take a lot of time out of our lives to go over these things, infact some have even added entries in to the Wiki for just such issues (check leo wiki section) and im sure you can imagin that repeating yourself over and over can be quite frustrating!
I completely agree that a "heads up" is always needed, which is why ive nudged (perhaps with a prod or two ) you in the right direction, those few tips can save you a lot of hassle in the future, the google one especially as i know only too well that the XDA search is crap