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How are you folks.
As title says, I've experienced some ridiculously slow data from AT&T. I tried different APNs:
1. Cingular 410, the APN is wap.cingular. This is the default APN that the phone comes with. The first time I popped in the SIM card, this APN is preset.
2. APN setting I used on my previous N7000.
APN: PhoneMMSC: http://mmsc.mobile.att.net
MMS Proxy: proxy.mobile.att.net
MMS port: 80
MCC: 310
MNC: 410
3. APN setting discovered in the forum.
APN: phone
MCC: 310
MNC: 410
The first and third setup worked, but the speed is like 0.3Mbps... When I initially tried the third setup, the speed was good at ~6Mbps. Then, a day or two later, I found the speed becomes 0.3Mbps. So eventually I got a little mad and called ATT tonight. The rep made some good effort and *refreshed* my network, and had me revert back to default setting, i.e., the first APN. The speed is still 0.xMbps. I believe ATT is throttling my device because both no.2 and no.3 setup work flawlessly on my N7000.
So the issue is now at a deadend... The rep can no longer help me because she can't just switch me to i317's LTE network.
I just want to see what everyone else on AT&T's network is using for your N7100. I'll give it a try and see if my device is indeed being throttled by ATT by comparing my speed with yours. If I still get the same slow speed when using an APN that's proved to work on our phone, I can basically conclude that my device is throttled.
In that case, I guess I'll have to go into the store to find an IMEI
Thanks!
deleted post...
joshyth said:
deleted post...
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I wasn't really. Here is the situation. Before my N7100, I used N7000 with HSPA+ perfectly on AT&T's network. Before all that, I was on iPhone's 3G plan. I don't know if I need to change a sim card or whatnot. I do hope it's just the wrong APN i'm using and not that my device is being throttled by AT&T or something
I have n7100 on AT&T and the speeds are excellent for me. I'm getting around 6to 7 Mbps download and around 2 upload. Go get a dumbphone imei and call AT&T and add it to your account, don't tell them it's Samsung note international!!!! Also get unlimited data plan for 15$.
U should be all set.
I am on AT&T and my d/l speed is average 7-8, and upload about 2. Good speeds overall. I put my sim from my S3 into the n7100 and off I went...They will show the n7100 as an 'unidentified phone' and will not provision it to 4g, only 2g if you you are getting a new sim for it...BUT they should be able to 'backdoor' your provision via the techs if you insist on it, so I am told anyway.
daraj said:
I have n7100 on AT&T and the speeds are excellent for me. I'm getting around 6to 7 Mbps download and around 2 upload. Go get a dumbphone imei and call AT&T and add it to your account, don't tell them it's Samsung note international!!!! Also get unlimited data plan for 15$.
U should be all set.
Click to expand...
Click to collapse
I did tell the rep about the international version. She told me she can't help unless I have an ATT device imei.
So I told her that I'll find one and have her call me back tonight. Are you actually suggesting a dumbphone imei? I was planning on getting on off of GNote2 at my att store.
gandalf21502 said:
I am on AT&T and my d/l speed is average 7-8, and upload about 2. Good speeds overall. I put my sim from my S3 into the n7100 and off I went...They will show the n7100 as an 'unidentified phone' and will not provision it to 4g, only 2g if you you are getting a new sim for it...BUT they should be able to 'backdoor' your provision via the techs if you insist on it, so I am told anyway.
Click to expand...
Click to collapse
I used to have that kind of speed on my N7000 and I did not need to do anything, i just popped sim card from my iPhone into N7000. But this time, it looks like the same thing can't be done again. I am still trying to find the root problem.
Do you mind telling me the APN settings of your devices?
Thank you guys
cswithxda said:
I used to have that kind of speed on my N7000 and I did not need to do anything, i just popped sim card from my iPhone into N7000. But this time, it looks like the same thing can't be done again. I am still trying to find the root problem.
Do you mind telling me the APN settings of your devices?
Thank you guys
Click to expand...
Click to collapse
I think somehow I deleted my last post. But anyway use the Cingular 410 apn setting.
Also, see if you can get an imei number from an AT&T android phone and use that.
Sent from my iPad using Tapatalk
Thanks.
My only concern is...what if other people in my area go into the store and got the imei as well, in order to use their devices with AT&T...? It'd be funny for ATT to watch couple people reporting they have *this* device that has *this* IMEI number
cswithxda said:
Thanks.
My only concern is...what if other people in my area go into the store and got the imei as well, in order to use their devices with AT&T...? It'd be funny for ATT to watch couple people reporting they have *this* device that has *this* IMEI number
Click to expand...
Click to collapse
Do you have any other phones in your house?
Like a old prepaid phone or something? You can try the imei # on those phone.
I actually have a old se t610 and n79 laying around just for that reason...
Sent from my iPad using Tapatalk
joshyth said:
Do you have any other phones in your house?
Like a old prepaid phone or something? You can try the imei # on those phone.
Sent from my iPad using Tapatalk
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Click to collapse
I sure have some phones around. But they are all *smartphones by definition. I thought about using N7000's IMEI, iPhone 4's imei, or even iPhone 3GS' imei. But I'm not sure if it'll work. Because i'm afraid that they'll change my division in accordance to the new imei i provide. The purpose of using an imei off one of i317 in the att store was to get me into the right provision (even though n7100 does not have LTE, i bet it can handle the HSPA+ that's also provided in the LTE provision in AT&T). So that was what i was trying to do.
But i'm really confused about this. I was supposed to be in whichever provision the iPhone 4 users are in (that was the last phone I signed through AT&T), and my N7000 could handle it well, but it now fails on my Note 2. Before the call to AT&T yesterday, I must have been in the "iPhone 4 provision", which I still got extremely slow data on my Note 2. So I'm now trying to update them with an i317 imei and see if my data speed gets better.
Also, as OP noted, the same APN settings from Note 1 can no longer be used on Note 2, the data network won't register with Note 2 at all.
I feel like i'm currently struggling in a s***hole.
Just an update.
I got a new IMEI from i317 today, and a new LTE SIM card from ATT store. They didn't bother asking why I need it for, just gave it to me.
And I came back home. The lady from ATT called me as promised. New IMEI is registered, new SIM is activated, everything is setup. I have the APN set to "pta" and it is working. Well, the speed is only a little better at 1.5Mbps... This is way much worse than what girlfriend is getting on his iPhone 5 at the same location. She has 6~7Mbps right next to me
I need to dig deeper I guess...
cswithxda said:
Just an update.
I got a new IMEI from i317 today, and a new LTE SIM card from ATT store. They didn't bother asking why I need it for, just gave it to me.
And I came back home. The lady from ATT called me as promised. New IMEI is registered, new SIM is activated, everything is setup. I have the APN set to "pta" and it is working. Well, the speed is only a little better at 1.5Mbps... This is way much worse than what girlfriend is getting on his iPhone 5 at the same location. She has 6~7Mbps right next to me
I need to dig deeper I guess...
Click to expand...
Click to collapse
Just wondering do you have any imei number from a dumbphone, if you do just use that and sign up for the medianet plan. It seem like AT&T want to give you extra trouble for being honest with them.
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joshyth said:
Just wondering do you have any imei number from a dumbphone, if you do just use that and sign up for the medianet plan. It seem like AT&T want to give you extra trouble for being honest with them.
Sent from my iPad using Tapatalk
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Hi Sorry, I should've asked you earlier. I did not understand the process. Is medianet any good in speed? And how do I *sign up for it?
Also, I want to update. It is really weird right now. Out of 4 speedtest.net test I did tonight, 2 of them went up to 7Mbps (amazing), while 2 of them was up to only 1-2Mbps. I only have 200MB per month, so I can't go further on testing w/o knowing that it will likely to work good (7Mbps). I am really confused...
cswithxda said:
Hi Sorry, I should've asked you earlier. I did not understand the process. Is medianet any good in speed? And how do I *sign up for it?
Also, I want to update. It is really weird right now. Out of 4 speedtest.net test I did tonight, 2 of them went up to 7Mbps (amazing), while 2 of them was up to only 1-2Mbps. I only have 200MB per month, so I can't go further on testing w/o knowing that it will likely to work good (7Mbps). I am really confused...
Click to expand...
Click to collapse
Take a look at this thread
http://forum.xda-developers.com/showthread.php?t=1446373
It's just a loophole that you can take advantage of (unlimited non smartphone data plan)with most imported phone.
Sent from my iPad using Tapatalk
joshyth said:
Take a look at this thread
http://forum.xda-developers.com/showthread.php?t=1446373
It's just a loophole that you can take advantage of (unlimited non smartphone data plan)with most imported phone.
Sent from my iPad using Tapatalk
Click to expand...
Click to collapse
Thanks man.
Two issues I discovered through that thread. 1. it looks like some people get flagged, but it is not my biggest concern; 2. my biggest concern is the speed, as I'm not a heavy user of the mobile data, i get fast wifi at school and kinda fast wifi at home. So unlimited data is not my first priority. i do need, however, as fast as possible whenever I use the data to find information on the internet when on-the-go. Thanks for your help btw
Here is screenshot of some speed test i did when i just got my note 2.
As far as getting flagged, its nnot really a big problem, cause when they actually know what phone you are using, you will be put on the correct plan.
Sent from my GT-N7100 using Tapatalk 2
joshyth said:
Here is screenshot of some speed test i did when i just got my note 2.
As far as getting flagged, its nnot really a big problem, cause when they actually know what phone you are using, you will be put on the correct plan.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for the screenshot!
I guess I need to start calling att again. Just tell them that I want to switch to medianet because i have a dumbphone and here is the IMEI number?
Google for an Atrix IMEI.
Call AT&T, give it to them. Be specific and make sure they put you on a 4G HSPA+ plan (appropriate for an Atrix IMEI). This is required or you will get dumbphone (i.e. infuriatingly slow) speeds. The Atrix IMEI will allow AT&T's system to provision the proper plan (the Note 2 or any other imported phone's IMEI will not - it will force the slower plan).
Enjoy your fast data.
I had to do this with my GNEX. When I gave AT&T the real IMEI of the phone, the data was VERY slow. Like 300kbps slow. I googled a ton and discovered that they had put me on a regular 3g plan (not HSPA+) so my data was very slow. The GNEX I had was pre-Google Play and was imported from the UK, so it wasn't in their system at all as a HSPA+ capable phone/IMEI. After giving them a fake Atrix IMEI, (I created one and validated it online) my data now flies regardless of what unlocked phone my SIM is in. It's the best solution. My phone shows up as a flip phone online, so they don't even know/care what I'm using. I do pay $50 for 5gigs of data because I need legit tethering without faking browser agents, etc but oh well.
My N7100 on AT&T with the Atrix IMEI on my account flies. Like 8 mpbs, 6 average. Very fast.
http://gdgt.com/discuss/how-i-was-finally-provisioned-for-4g-on-my-atandt-galaxy-nexus-i8z/
Are you on the Unlimated Data Plan the older grandfathered plan?
If so your prob being throttled for using over 3GB or 5GB
I had a dumb phone on att before this with no data plans. I got a new sim card recently from att, but for some reason the phone won't recognize my sim card and I don't know why. I tried my sister's sim card and it worked. She has an iPhone 4s. Does anyone know what the problem is?
Sounds like you may need to add a data plan or head to an AT&T store and have them help you sort out these issues. Did you put in the proper APN setting?
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Ajfink said:
Sounds like you may need to add a data plan or head to an AT&T store and have them help you sort out these issues. Did you put in the proper APN setting?
Sent from my cm_tenderloin using xda app-developers app
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Yeah. I've tried a couple of different apns. Doesn't seem to be making a difference.
gsleh123 said:
Yeah. I've tried a couple of different apns. Doesn't seem to be making a difference.
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Click to collapse
I have a friend also experiencing this problem with a new sim from ATT. ATT Customer service is telling him it's the phone.
Let us know if you figure anything out.
Donteventrii said:
I have a friend also experiencing this problem with a new sim from ATT. ATT Customer service is telling him it's the phone.
Let us know if you figure anything out.
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Click to collapse
Call AT&T and tell them you have a new unlocked LTE phone. It appears that if your account isn't provisioned for LTE, then your phone is stuck in 3G only speeds (1mbit up and 1mbit down), or worse, no connection at all.
Easy way to tell is : If you only get service through the "wap.cingular" APN, and no connection through either "pta" or "phone" APNs, your line is not provisioned correctly.
I'd say you need to get a data plan. No settings or SIM card is going to change that since you're coming from a "dumb" phone plan.
krhainos said:
Call AT&T and tell them you have a new unlocked LTE phone. It appears that if your account isn't provisioned for LTE, then your phone is stuck in 3G only speeds (1mbit up and 1mbit down), or worse, no connection at all.
Easy way to tell is : If you only get service through the "wap.cingular" APN, and no connection through either "pta" or "phone" APNs, your line is not provisioned correctly.
Click to expand...
Click to collapse
The Nexus 4 isn't LTE.
On AT&T they have to provision the sim for the proper data plan. As an example, when I put my iphone5 sim (with LTE data) in my Inspire (an HSPA phone like the Nexus 4) I don't have any data connectivity even though I can make/receive calls and texts.
I know the Nexus 4 isn't LTE. AT&T doesn't. Your handset won't be able to access anything beyond HSDPA if your account isn't provisioned for LTE when using unlocked handsets that AT&T doesn't sell.
It has something to do with how they do IMEI detection now. My data plan was switched to dumbphone data within an hour of me switching my SIM to the Nexus 4 as they don't have it on their IMEI database and assumed it was a dumbphone.
Sent from my Nexus 4 using xda app-developers app
I had the same problem, they are incompetent and when I called the first time they put me on some Blackberry data plan that worked for a day and then stopped working completely. Then I called again and asked to be provisioned for APN "phone" I just told them my phone is 4G/LTE and to just do it. With the settings from this thread, my phone now works fine on HSPA+, getting 3-6Mbps/1Mbps at home where the signal is mediocre.
Phoenixtx said:
The Nexus 4 isn't LTE.
On AT&T they have to provision the sim for the proper data plan. As an example, when I put my iphone5 sim (with LTE data) in my Inspire (an HSPA phone like the Nexus 4) I don't have any data connectivity even though I can make/receive calls and texts.
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Click to collapse
Woah Woah I put my sim from my one X into my Nexus and HSPA data works just fine I didn't have to change anything on my account even though the sim is provisioned for LTE
Sent from my Nexus 4 using xda app-developers app
Phoenixtx said:
The Nexus 4 isn't LTE.
On AT&T they have to provision the sim for the proper data plan. As an example, when I put my iphone5 sim (with LTE data) in my Inspire (an HSPA phone like the Nexus 4) I don't have any data connectivity even though I can make/receive calls and texts.
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Click to collapse
THAT sounds like APNs, or a newer SIM incompatible with the Inspire.
Sent from my Nexus 4
deleted
Ajfink said:
THAT sounds like APNs, or a newer SIM incompatible with the Inspire.
Sent from my Nexus 4
Click to expand...
Click to collapse
Yeah, to access the HSPA+ speeds, you need to be on either the "pta" or "phone" APN.
The "wap.cingular" APN will top out at ~1mbit up and down. To have access to either of those APNs your account needs to be provisioned for LTE.
Out of curiosity, what's the difference between APN "pta" and "phone"? When I asked AT&T tech support I was told "pta is not supported, you get provisioned on phone" - whatever that means. But I went to an AT&T store and looked at the APN settings for the old HTC One X and it's set to "pta", while the new HTC One X+ released a week or so ago is set to "phone". Both LTE, both gave about the same speedtest results.
Not sure, but I know PTA is ostensibly for LTE.
Sent from my Nexus 4
sirxdroid said:
Out of curiosity, what's the difference between APN "pta" and "phone"? When I asked AT&T tech support I was told "pta is not supported, you get provisioned on phone" - whatever that means. But I went to an AT&T store and looked at the APN settings for the old HTC One X and it's set to "pta", while the new HTC One X+ released a week or so ago is set to "phone". Both LTE, both gave about the same speedtest results.
Click to expand...
Click to collapse
From what I can tell -- there is no difference on HSPA+.
Ajfink said:
Not sure, but I know PTA is ostensibly for LTE.
Sent from my Nexus 4
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mine stopped connecting to T-mobile. After 3 restores and swapping sims, and adding and deleting APNs, tmobile deemed my device as defected by fault of the radio. I also flashed stock rom through w/fastboot just out of curiousity and still doesnt work.
Could be a similar issue with the OPs
Mine stops connecting to AT&T sometimes too, it seems to happen when I transition from the home wifi to AT&T data. The phone status still shows that it's connected to HSPA, good signal but it can't send/receive any data. Luckily so far a reboot has solved the problem. Not sure if it's an N4 problem or a problem on the AT&T side.
IMEI Is the Key
Phoenixtx said:
The Nexus 4 isn't LTE.
On AT&T they have to provision the sim for the proper data plan. As an example, when I put my iphone5 sim (with LTE data) in my Inspire (an HSPA phone like the Nexus 4) I don't have any data connectivity even though I can make/receive calls and texts.
Click to expand...
Click to collapse
I had a similar issue. I gave my upgrade to my wife for the new iPhone 5 and got a new sim card for the Nexus 4. Called AT&T and said that the problem was that the iPhone's IMEI was on my line; they added my IMEI. Rebooted my phone and voila! I am now connected to their HSPA network. Hope this helps.
I ordered the Nexus 4 from Goole Play. I got it the other day and put my SIM card in and the phone can make calls but I am getting very slow data speeds. I checked my AT&T online account and it shows as if I do not even have a smart phone. I have heard that I have to call ATT and get them to reprovision my phone or something but I am a little confused on what exactly to do.
With my Galaxy S II I was getting like 8Mbps data speeds and now my speed test app constantly times out and sometimes it says I have 7kbps.
Help?
Call them up and try to convince them to put you onto a 4g data plan. If they put up a fight just tell them you're moving back to your SII and would like to have that data plan back. Give them the IMEI number, they should put you back on your old plan, and you just continue using the Nexus 4. You are not on a smartphone data plan right now because you probably gave the Nexus 4 IMEI numbers which isn't in AT&T's system.
http://gdgt.com/discuss/how-i-was-finally-provisioned-for-4g-on-my-atandt-galaxy-nexus-i8z/
ericshmerick said:
http://gdgt.com/discuss/how-i-was-finally-provisioned-for-4g-on-my-atandt-galaxy-nexus-i8z/
Click to expand...
Click to collapse
Thank you thank you thank you thank you...
The only question I have is will they be OK with me using an IMEI that is not mine? Can I get in trouble for this?
jedinegotiator said:
Thank you thank you thank you thank you...
The only question I have is will they be OK with me using an IMEI that is not mine? Can I get in trouble for this?
Click to expand...
Click to collapse
Nope. They don't care. I have T-Mo now, but when I had AT&T, I went in the store to get a new SIM and told them I had to put a fake Atrix IMEI on my account to enable fast data on my (then) Galaxy Nexus. They laughed and said well, you do what you gotta do.
Matters not. Just generate your own IMEI, check it for accuracy, call up AT&T, give it to them, wait, reboot, and you're off to the races. It's a stupid system, but easily fixed with that link. Read every bit of it and do what it says.
ericshmerick said:
Nope. They don't care. I have T-Mo now, but when I had AT&T, I went in the store to get a new SIM and told them I had to put a fake Atrix IMEI on my account to enable fast data on my (then) Galaxy Nexus. They laughed and said well, you do what you gotta do.
Matters not. Just generate your own IMEI, check it for accuracy, call up AT&T, give it to them, wait, reboot, and you're off to the races. It's a stupid system, but easily fixed with that link. Read every bit of it and do what it says.
Click to expand...
Click to collapse
Thank you very much good sir =)
Hello xda!
Okay, so I seem to have some very very bad issue with my brand new Nexus 4. It is currently on the latest JDQ39 radio, unlocked and rooted. So here''s where the actual issue lies.
So to make it a long story short, I bought the $30 prepaid plan on the walmart website. You know, called up T-Mobile activated it, plugged in my SIM card and all, I dial #BAL# and everything's how it should be! BUT.. I decide to send a text to inform a friend of my new number (coming from US Cellular) and it takes a good long while for it to actually send.. about 2 minutes.. I think to myself," Something's wrong.." so I decide to call a random person to make sure I've got my service. It says dialing, then "Call ended" every single time! Can anyone tell me if it's an APN Issue? Or what do I do! I am panicking! I need to have service..!!! My signal strength is -91dBm and 8 asu
It's set to WCDMA preferred, and I'm honestly lost and helpless.. HELP PLEASE!
I've also restored my stock nandroid!
Bump..
Sent from my Nexus 4 using Tapatalk 4 Beta
ahandlen003 said:
Have you tried calling tmobile? sounds like more of a problem on their end...
Sent from my Nexus 4 using xda premium
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Click to collapse
They put up a ticket, refreshed me on their tower, reconnected and disconnected, still not working. The only workaround was to use 2G only instead of actually taking advantage of the HSPA+ data. It bothers me but at least it works..
Sent from my Nexus 4 using Tapatalk 4 Beta
Try calling 1-877-789-3106. This is the T-Mobile porting department. I had a delay of 3 days trying to port my number from Verizon to T-Mobile. I called this number, and they were able resolve the issue right away.
Although the rep said it could take 24 hrs, I got a text msg that my number had been activated on T-Mobile as I was ending the call.
BTW, I am very happy that I switched! $30/month for 5GB of 4G data!
Sent from my KFTT using Tapatalk 2
My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
Sent from my SM-G900V using Tapatalk
naturalstamina said:
My s4 could do this. now it gives an offline error. What the hell is wrong with the s5? It's like they hired someone from iPhone genius product team. This is a step backwards. Also phone never connects to 4g. Probably a personal problem
Sent from my SM-G900V using Tapatalk
Click to expand...
Click to collapse
Sounds like the problem is one in the same because if you aren't on 4G (or wifi) you can't simultaneously talk or text and use data.
Do you know if other phones in your area get 4g? If so, try roobooting/ re inserting your Sim card. You could also try to change your network from "global" to "LTE/CDMA".
My RAZR had this problem all the time and usually a reboot helped. Or 4g could be out (was out for a week in my town).
Did the geniuses at Verizon give you a new SIM card with your S5 our use your old one? When I got muy S5 they tried to use my old one and it had all sorts of problems, the next day I went back and a guy who knew what he was doing asked the very question I opened up with and I told him the reused my old one, and here told me the came with a new one for a reason! He switched it out, all little bugs gone, worked great until the camera gave out, but that is a different issue!
Thank you all for the replies. costco rep advised me to call tech support so I'm giving that a try before taking back in for 2nd return (first return for defective bluetooth)
They originally had me use my Sim card and took mine out the phone that it came with. Then the NFc didn't work because of sim. So i go there and get a sim they pulled out of another s5 like they did mine and told me to call Verizon to activate it.
Thing is. 4g was working fine on that phone. Bluetooth was the problem and now on this device the 4g. I think it's the 4G hardware...
Sent from my SM-G900V using Tapatalk
Right.. Hardware related.
but yes.. you can only use data while on the phone if your phone has 4g or on wifi since 3g uses the same signal as your calls do so fix the 4g and you should b good to go
Sent from my SM-G900V using XDA Premium HD app