E-mail notification problem, need help please. - HD2 General

Got my HD2 yesterday and went through all the steps to install Kumar's rom. Everything is running great but I have just one small problem.
The e-mail notifier on the home screen shows I have 1 new message when I don't. I've tried reading all that it downloaded, deleting all e-mails, deleting e-mail account, and setting it up again. It still shows I have 1 unread e-mail.
Is there a registry key I can change to fix this problem? Or perhaps another method I have not tried yet?

Have you tired a battery pull or a soft reset. I have had this issue once before and also check in your htc mail box if there is any boxes that have unopened mail that might be it also.

Have tried resetting the device. Will check the HTC thing, if you could tell me how to find it that is...

just go to your inbox that says it has a message. on the top left if you click inbox a drop down list showing all your folders should show and check in those folders.
Found this http://forum.xda-developers.com/showthread.php?t=677686
which he suggest the same thing I did but the person who posted the question did not respond on wether it fixed it or not.

Found it, bah stupid Outlook e-mail having messages in it when I never set it up. Thank you for your help.

Ryohara said:
Found it, bah stupid Outlook e-mail having messages in it when I never set it up. Thank you for your help.
Click to expand...
Click to collapse
glad to be of help enjoy your HD2 with your custom rom.

Issue resolved. Thread Closed

Related

Solved: No SMS notifications and missing SMS account in Pocket Outlook

Yesterday I noticed that I don't longer hear the SMS incoming sound (doesn't matter which soundfile is selected).
The message arrives and thats it no indication by either blinking, vibrating or alarm.
The problem only occurres with SMS, Emails and MMS are being notified in every possible way as it should be.
I had this problems once before and ended up with hardresetting my terra. Don't want to do that everytime.
I also noticed that the SMS/Text Message account in Pocket Outlook isn't displayed anymore just Outlook and MMS is avaible from the menu.
To avoid misunderstandigs I do receive SMSes and can open them at any time from Pocket Outlook. Just getting no notification alerts and missing the SMS account settings inside Outlook
Anykind of help or a link is very much appreciated.
Cheers!
EDIT:
Problem is solved now
How did you solve this
Hi,
I've got teh same issue.
How did you solve this?
Many thanks...
It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001
wtf
hi,
I think i ve got a more serious problem, with the same effects.
I can't see anything else at Messaging accounts, only a "Setup E-mail" button (no messages). I tried to set up an e-mail, but when i finished it goes back to the account select screen, and still only one option, to add a new email account.
After i press X and reactivate the screen on the Task Manager, i can see the Outlook's Inbox, but when i see the folders there arent messages only the Outlook e-mail.
I added the registry key you said, because there was only one key in that folder (nosentmessages 1), nothing changed.
I cooked this rom in my own, had i something missed to put in? If yes, are there any way to install that thing without recooking the rom?
Using WM6.1 Pro
Thanks
GAMBIT999 @ hey man how did u fix it i have the same problem,it shows that i have 10 messages but when i open inbox there is nothing .. help
Professor_ said:
GAMBIT999 @ hey man how did u fix it i have the same problem,it shows that i have 10 messages but when i open inbox there is nothing .. help
Click to expand...
Click to collapse
Did you try to edit the registry with the setting from post #3?
GAMBIT999 said:
It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001
Click to expand...
Click to collapse
GAMBIT999 said:
It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001
Click to expand...
Click to collapse
this helped me, thanks guy!
Motocross-FrEaK said:
this helped me, thanks guy!
Click to expand...
Click to collapse
Wow, that's a pretty old post of mine you digged out.
Glad it is still useful to some of you.

New SMS notifications - won't disappear

Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe
chaosxq said:
Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe
Click to expand...
Click to collapse
Thrush !
It's annoyingly slow to register as read... there may be a registry tweak but a search revealed nothing yet
Thats a Shame I really thought someone else would have susses this with all the tweaks and tidbits.
I am having the same problem but with the email notification. Anyone have any ideas?
I have the same pb any suggestion?
Just try to click on the message and it will be open in the text mode and then close it.
I guess what the last post suggests doesn't work for the OP, at least it doesn't work for me. None of my messages are highlighted as 'unread', yet the 'unread SMS' notification at in TouchFlo doesn't disappear.
Anyone has any idea how to get rid of it ?
Thanks
Have the same problem with email...stuck at 2 even thouch all mails have been deleted or read.
Thanks
Woon
May I ask if deleting the account itself remove the erroneous counter?
http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab
Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.
eaglesteve said:
Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.
Click to expand...
Click to collapse
Yep, that was it.
rhtizzy said:
http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab
Click to expand...
Click to collapse
excellent, that worked. many thanks !
You're welcome, this place is a plethora of knowledge.
unfortunately it turns out the cab works only until i recieve a new message, after that the '1 unread message' notification appears again and stays even after i've read the new message.... so i'm back to where I started.
still thanks for the help. any other ideas ?
came across this bit of software but don't know whether it'll act any different from the cab.
Have you looked through every folder in the account-tree yet? Make sure they're all being synchronised as some Imap\webmail accounts can act funny (Inbox\Menu\Tools\Manage folders).
But perhaps the only thing left is to backup and hard reset (without backing up the mailfolders of course)? And otherwise it means executing the cab every time it happens again..

Help me out, strange registry entry..

Help me out please, I don't know much about windows mobile or windows in general so maybe this is a stupid question.. if so I'm sorry for posting
While I was searching the registry for a value I could maybe change to confirm the sending of an sms or email message, as I often hit "send" in the bottom of the screen by accident while still typing the message, I stumbled on this strange value.
in HKLM\Software\HTC\HTCMsgEnhance\IPC\ are four keys/folders: Calendar, Email, MMS and SMS
All are empty except for "Email" that has 5 values whereunder the value named "Email", and it's value is "[email protected]"
Now I know I never visited this forum from my phone, nor have I received email from this forum on my phone..
I run a WWE 1.48.405.2 original ROM but I did download it from the original ROM section on this site.. now I have a feeling it was cooked. but then why put the webmasters email in there. so probably not..
Can someone maybe help me explain what this means? or if you have the same ROM, maybe look in your phones what the value of that key is?
Or maybe has a solution for the send message confirmation but I guess I should make a seperate topic for that..
Any help is much appreciated!
On mine (also 1.48 ROM, downloaded from HTC support), it's my hotmail account, which is the main email address on my phone.
Curious to see what others have in theirs, or what it says directly after a hard reset.
Are you sure you've not been messing and simply typed this in somewhere?
In my standard stock ROM are all entries empty
Thanks for checkin!
I'm thinking and thinking but I can't remember typing anything like that in my phone and I only have for two weeks.. the only thing that had to do with this site was the subscription mail that is listed in my IMAP mailbox on the phone, but I'm sure I never opened it or replied to it or anything..
I guess that means you're the webmaster at xda-developers then. Shall we forward all our queries to you in future
johncmolyneux said:
I guess that means you're the webmaster at xda-developers then. Shall we forward all our queries to you in future
Click to expand...
Click to collapse
lol! Sorry if I don't reply.. I can't get into the account..!
I did a hard reset and now it's clear.. I decided not to worry about it anymore..
I'm connected to my jobs Exchange server and on mine this registry key contains the e-mail to my employers HelpDesk. Don't know if that helps clarifying anything ...
bel_z_bub said:
in HKLM\Software\HTC\HTCMsgEnhance\IPC\ are four keys/folders: Calendar, Email, MMS and SMS
All are empty except for "Email" that has 5 values whereunder the value named "Email", and it's value is "[email protected]"
Now I know I never visited this forum from my phone, nor have I received email from this forum on my phone..
Click to expand...
Click to collapse
On mine, the value is an address I really have sent to.
Thanks that confirms my thoughts.. I figured it's the last address used in the email app.. so probably I have opened the confirmation mail in the list mail and tapped reply all by accident or something..
anyone maybe has a solution for a confirmation before sending an sms or email? I sometimes tap send by accident while still typing the message.. I'd rather have it ask me if I want to send the message with a popup like it does so often with other things that don't need it.. is there a tweak for it?
I know there's a tweak for the "message sent" alert.. but that's like rubbing it in after I've sent it by accident..
bel_z_bub said:
anyone maybe has a solution for a confirmation before sending an sms or email? I sometimes tap send by accident while still typing the message.. I'd rather have it ask me if I want to send the message with a popup like it does so often with other things that don't need it.. is there a tweak for it?
Click to expand...
Click to collapse
Yeap it is dangerous. I just mis-sent a mail. Because the send key is the left soft key. I tap the left to go to "Inbox", and two accidental taps led to "Reply All" and "Send" done before I know what is happening.
For POP3 accounts, you can turn off "send immediately" in options advanced settings. For Exchange, seems there is nothing you can do.

Fixing e-mail notification - phantom e-mail

Does anyone know how to remove a notification of a phantom e-mail from the Sense Homepage tab?
It's only on the tab at the bottom, no sign of it anywhere else, always shows one more e-mail than I have.
Have tried turning Sense off and on, turning sense off and rebooting phone, ... all the usual stuff!
Thank!
barrybounce said:
Does anyone know how to remove a notification of a phantom e-mail from the Sense Homepage tab?
It's only on the tab at the bottom, no sign of it anywhere else, always shows one more e-mail than I have.
Have tried turning Sense off and on, turning sense off and rebooting phone, ... all the usual stuff!
Thank!
Click to expand...
Click to collapse
Here you go.unzip and copy to your phone Run this on your phone and reboot
Many thanks.
But... err... anyone have any idea what do to if that doesn't work?
barrybounce said:
Many thanks.
But... err... anyone have any idea what do to if that doesn't work?
Click to expand...
Click to collapse
Ok what happened is the reg that shows the message count is stuck, the exe that I posted will reset the reg to show 0
I've tried it twice, but I'm still left with the notification for the extra e-mail
Ah... fixed! Someone on a forum I'm not allowed to link to posted this:
"Have you recently added a new email account or set up a new exchange sync? I found when I did this there'd be a message from MS about 'email tips' would magically appear. It appearred as a 'read' message but still added a count of 1 to the 'unread' . If it's there delete it."
This was indeed the problem!
delete please....
barrybounce said:
Does anyone know how to remove a notification of a phantom e-mail from the Sense Homepage tab?
It's only on the tab at the bottom, no sign of it anywhere else, always shows one more e-mail than I have.
Have tried turning Sense off and on, turning sense off and rebooting phone, ... all the usual stuff!
Thank!
Click to expand...
Click to collapse
I had this problem, and tried exactly the same as you - didn't work.
zelendel said:
Here you go.unzip and copy to your phone Run this on your phone and reboot
Click to expand...
Click to collapse
I then searched the forum and found the above post. I ran the exe posted, and then rebooted, which sorted it out. Thanks zelendel! I've kept the exe in case the 'phantom email notification' happens again.

[Q] Exchange email issue with disappearing recipients when replying

Before I factory reset my phone, I thought I'd search this forum to see if my problem is a known issue but didn't get any results from my searches.
My problem:
When I reply to an email in my job's Exchange account using the native email client, I cannot add any additional recipients and the existing recipients disappear when I try. They also disappear even if I don't try to edit the existing recipients when I hit send. The end result is that the message won't go out because there are no recipients. When I start typing in the To: or CC: fields, the letters I type appear in the keyboard's suggested words list, but don't show up in the TO: or CC: fields.
Workaround:
I already recreated the account, tried different keyboards, but the only thing that seems to work is leveraging the drafts folder. After I hit reply or reply all the first thing I must do is save the message as a draft. Then, I can open it from the drafts folder where I can then send the message successfully with or without editing the recipients.
I don't recall this always being a problem. I've had the phone since day one. I first noticed the problem a few weeks before the KitKat update. I had hoped the KitKat update would have fixed it, but it did not.
Is anyone else experiencing this or know what could be causing it?
Thanks for your time
Same Issue!!
Have you figured it out yet? I'm going crazy trying to...
dasher said:
Before I factory reset my phone, I thought I'd search this forum to see if my problem is a known issue but didn't get any results from my searches.
My problem:
When I reply to an email in my job's Exchange account using the native email client, I cannot add any additional recipients and the existing recipients disappear when I try. They also disappear even if I don't try to edit the existing recipients when I hit send. The end result is that the message won't go out because there are no recipients. When I start typing in the To: or CC: fields, the letters I type appear in the keyboard's suggested words list, but don't show up in the TO: or CC: fields.
Workaround:
I already recreated the account, tried different keyboards, but the only thing that seems to work is leveraging the drafts folder. After I hit reply or reply all the first thing I must do is save the message as a draft. Then, I can open it from the drafts folder where I can then send the message successfully with or without editing the recipients.
I don't recall this always being a problem. I've had the phone since day one. I first noticed the problem a few weeks before the KitKat update. I had hoped the KitKat update would have fixed it, but it did not.
Is anyone else experiencing this or know what could be causing it?
Thanks for your time
Click to expand...
Click to collapse
maravillasanchez said:
Have you figured it out yet? I'm going crazy trying to...
Click to expand...
Click to collapse
It turned out to be our Mobile Device Management solution at work. It was pushing down a security profile to my phone. Although the profile itself never changed, the vendor did updated the software around the time my problem started. We tried recreating the profile from scratch, suspecting it somehow became corrupted. This fixed my problem.
Is the MDM solution Airwatch? Does your email address have apostrophe in it? Thanks for responding!

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