Solved: No SMS notifications and missing SMS account in Pocket Outlook - Wing, P4350 General

Yesterday I noticed that I don't longer hear the SMS incoming sound (doesn't matter which soundfile is selected).
The message arrives and thats it no indication by either blinking, vibrating or alarm.
The problem only occurres with SMS, Emails and MMS are being notified in every possible way as it should be.
I had this problems once before and ended up with hardresetting my terra. Don't want to do that everytime.
I also noticed that the SMS/Text Message account in Pocket Outlook isn't displayed anymore just Outlook and MMS is avaible from the menu.
To avoid misunderstandigs I do receive SMSes and can open them at any time from Pocket Outlook. Just getting no notification alerts and missing the SMS account settings inside Outlook
Anykind of help or a link is very much appreciated.
Cheers!
EDIT:
Problem is solved now

How did you solve this
Hi,
I've got teh same issue.
How did you solve this?
Many thanks...

It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001

wtf
hi,
I think i ve got a more serious problem, with the same effects.
I can't see anything else at Messaging accounts, only a "Setup E-mail" button (no messages). I tried to set up an e-mail, but when i finished it goes back to the account select screen, and still only one option, to add a new email account.
After i press X and reactivate the screen on the Task Manager, i can see the Outlook's Inbox, but when i see the folders there arent messages only the Outlook e-mail.
I added the registry key you said, because there was only one key in that folder (nosentmessages 1), nothing changed.
I cooked this rom in my own, had i something missed to put in? If yes, are there any way to install that thing without recooking the rom?
Using WM6.1 Pro
Thanks

GAMBIT999 @ hey man how did u fix it i have the same problem,it shows that i have 10 messages but when i open inbox there is nothing .. help

Professor_ said:
GAMBIT999 @ hey man how did u fix it i have the same problem,it shows that i have 10 messages but when i open inbox there is nothing .. help
Click to expand...
Click to collapse
Did you try to edit the registry with the setting from post #3?
GAMBIT999 said:
It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001
Click to expand...
Click to collapse

GAMBIT999 said:
It's simple.
Just set "SMSAvailable" in the registry to 1 (enable).
This should solve your problem.
Cheers
Code:
[HKEY_CURRENT_USER\Software\Microsoft\Inbox\Settings]
"SMSAvailable"=dword:00000001
Click to expand...
Click to collapse
this helped me, thanks guy!

Motocross-FrEaK said:
this helped me, thanks guy!
Click to expand...
Click to collapse
Wow, that's a pretty old post of mine you digged out.
Glad it is still useful to some of you.

Related

a few questions...

I'm using a:-
XDA II
ROM: 1.66.00WWE
RV: 1.08.00
which i bought 3 days ago.
I've read the manual a few times and i have a few questions,
1. i downloaded an mp3 from my desktop, when choosing the ringtone, i can't seem to find the file anywhere. what happened?
2. i installed active sync 3.7.1 as a standard partnership. i can share everything except the contact and a few others. when choosing to share, there are no checkbox next to the contacts. ?!?
3. sometimes, after i entered the number and the sms text into a new msg which is to be sent as an sms, i can never seem to send it. the screen will remain in the new msg window. and if i were to exit, it will be saved in the draft. everytime i click onto the send button, the 'envelope' just flew and the mobile number shifts to the right and thats it. ?!?!?!?!?
hope some helpful soul out there could gimme a hand on this
thanks
fy3 said:
1. i downloaded an mp3 from my desktop, when choosing the ringtone, i can't seem to find the file anywhere. what happened?
Click to expand...
Click to collapse
You need to go to settings, system, add ring tone, and add it as a ringtone. This moves the mp3 to \Windows\Rings.
fy3 said:
2. i installed active sync 3.7.1 as a standard partnership. i can share everything except the contact and a few others. when choosing to share, there are no checkbox next to the contacts. ?!?
Click to expand...
Click to collapse
Do you have Microsoft Outlook (not Outlook Express) installed?
fy3 said:
3. sometimes, after i entered the number and the sms text into a new msg which is to be sent as an sms, i can never seem to send it. the screen will remain in the new msg window. and if i were to exit, it will be saved in the draft. everytime i click onto the send button, the 'envelope' just flew and the mobile number shifts to the right and thats it. ?!?!?!?!?
Click to expand...
Click to collapse
Did you make sure to choose the SMS account?
outlook, no... but its not outlook that i need, i basically need the contacts to be in my laptop, thats all.
yes, i've verified many times that it is an sms account...
when in the 'add account' section, i noticed that the SMS has a asterix before it = { *SMS }
does this have got to do with anything?
also
in the windows folder, there is a few files named "MsgQueueMapFileMicrosoft Notification SMS Protocol (Reiceive Only)" and a few others with similar names
what does this mean?
is there something wrong with the settings ?
could the "receive only" thing be the problem that caused me to be unable to send sms msgs ?
how do i undo that ?
fy3 said:
outlook, no... but its not outlook that i need, i basically need the contacts to be in my laptop, thats all.
Click to expand...
Click to collapse
ActiveSync needs outlook for that, whether you need it or not.
fy3 said:
yes, i've verified many times that it is an sms account...
when in the 'add account' section, i noticed that the SMS has a asterix before it = { *SMS }
does this have got to do with anything?
Click to expand...
Click to collapse
The asterix means SMS is the default account.
fy3 said:
also
in the windows folder, there is a few files named "MsgQueueMapFileMicrosoft Notification SMS Protocol (Reiceive Only)" and a few others with similar names
what does this mean?
Click to expand...
Click to collapse
That's normal, it uses those "files" internally. I have those too.
fy3 said:
is there something wrong with the settings ?
Click to expand...
Click to collapse
Could be.
Which SMSes does it NOT send? Only replies to certain people? Only new messages? Does it send replies sometimes/always, but new messages never?
Check Settings(Personal settings)| Phone|Services tab| Voice Mail and SMS(get settings..)|SMS service center
fy3 said:
could the "receive only" thing be the problem that caused me to be unable to send sms msgs ?
Click to expand...
Click to collapse
No, that's not it.
new problem
ok
i've solved the previous problems and its all cool now
nothing a hard reset cannot do ;p
but a new thing just showed up
actually its been bugging me since i bought it
here is how it goes:
when the phone idles for a time period, no one can call in
there is no indication whatsoever when this problem occurs
the only way i found out abt it is when the ppl who tried to call me screwed me when i met them earlier
and the only way to resolve this is tru soft reset
can anyone explain what is happening?

Hide Outlook in messaging

Basically as the title says.
There is an Outlook profile in my message, but I don't see anyway to remove it.
I don't use Outlook, I don't want it in there.
Anyone know of a way to hide/remove the outlook profile?
Removing Oyutlook..
Close messaging first .. properly..not just minimised.
In the registry.. navigate to :-
HKLM\Software\Microsoft\Inbox\SVC
There is a key (folder) called "ActiveSync".. rename it to "zActiveSync"..
Now run messaging.. hey presto - it has gone....
Charlie Grillo
Perfect! I figured there was a registry edit to make, but didn't know what it would be.
Thanks a lot!
Woh! Not so perfect!
After I did this my phone completely stopped alerting me to text messages.
I had to change the key back to get it to alert me again.
Guess I'll just have to live with the outlook profile in messaging.
cgrillo said:
Close messaging first .. properly..not just minimised.
In the registry.. navigate to :-
HKLM\Software\Microsoft\Inbox\SVC
There is a key (folder) called "ActiveSync".. rename it to "zActiveSync"..
Now run messaging.. hey presto - it has gone....
Charlie Grillo
Click to expand...
Click to collapse
Perfect man!!! I didn't expect there was such an easy answer for GldRush98's question... It works exactly as I wanted to...
But the people here have a knack for surprising noobies like me... LOL!!!
THANKS A LOT!!!
Very strange...
Bro, I got a question though...
I `ve noticed that my device doesn`t play the notify tones after this tweak...
It took me many hard resets and restorings too find out this was the problem... But I still want to remove the outlook without stoping the notify sounds for the receiving of sms and e-mails... Any idea how to solve this???
Get DotFred's PIM Backup tool, backup everything but your email account. Do a hard reset, restore your PIM info, and reinstall the programs you use.
a.fontenele said:
Bro, I got a question though...
I `ve noticed that my device doesn`t play the notify tones after this tweak...
It took me many hard resets and restorings too find out this was the problem... But I still want to remove the outlook without stoping the notify sounds for the receiving of sms and e-mails... Any idea how to solve this???
Click to expand...
Click to collapse
You did not do "hard" resets, or all of your customization and accounts would have been cleared. Hard Reset Sequence for a Wizard is described halfway down this page. If this is for your Touch, you're on the wrong boards.
Myrddin Wyllt said:
You did not do "hard" resets, or all of your customization and accounts would have been cleared. Hard Reset Sequence for a Wizard is described halfway down this page. If this is for your Touch, you're on the wrong boards.
Click to expand...
Click to collapse
My bad! I thought it would work for Elfin too... And it partially did...
What I meant by "hard resets" was that I had decided to format my device and restore all the configuration settings one by one to identify the problem. And I did... I was in the wrong thread... LOL!!!
Tks!

Text Messaging / MMS Wipe OUT?

Hey yall,
I'm trying to figure out what happen here. I believe on most pocket pc phones - when you press messaging you are brought to a screen that shows the options
----------------
TEXT MESSAGES
----------------
MMS
----------------
SET UP EMAIL
----------------
What I would like to know is on my phone I had all those things however just recently all I would see after pressing the messaging shortcut is
--------------
SET UP EMAIL
--------------
Where did the text messaging and mms option go? Are there ways to fix this without hard resetting? I sure hope so - it'll save me a lot of time. Thanks a bunch guys.
Duc
TMobile Wing WM 6.1
Open Touch 4.0
I don't think the rom has anything to do with this - I could be wrong though. :-/
19#:MSNINBOX
That is all the shortcut has personally I like:
32#:"\windows\tmail.exe" -service "SMS" -open "inbox"
That is a direct link to SMS inbox I programmed it to my right soft key for fast access.
Hope I helped ya!
neiltoe said:
19#:MSNINBOX
That is all the shortcut has personally I like:
32#:"\windows\tmail.exe" -service "SMS" -open "inbox"
That is a direct link to SMS inbox I programmed it to my right soft key for fast access.
Hope I helped ya!
Click to expand...
Click to collapse
Thanks for trying however that won't solve the problem I am having above. Using file explorer I would click on tmail.exe - the only thing that will pop up is
Setup E-Mail
SMS and MMS are not there to choose from. Originally when I click on messaging I would get 3 options to choose from. Now I would only get 1. Does that make any sense?
Looks like you might need to install Arcsoft again to get it back if it is gone.
-McMex
mcmexican said:
Looks like you might need to install Arcsoft again to get it back if it is gone.
-McMex
Click to expand...
Click to collapse
Oh is that what it is? Hopefully that is what the real problem is - will try it now.
ducvader said:
Oh is that what it is? Hopefully that is what the real problem is - will try it now.
Click to expand...
Click to collapse
Let me know what happens.
-McMex
Well that didn't work. Thanks for trying though. One thing I do notice though is - when you hard reset and check the process section under taskmanager you will see tmail.exe running in the background. With my problem - the tmail.exe is no where to be found under process. Clicking on the actual tmail.exe file under /windows doesn't do anything either. :-/
what version of acrsoft MMS did you install?
-McMex
mcmexican said:
what version of acrsoft MMS did you install?
-McMex
Click to expand...
Click to collapse
ArcsoftMMS Composer 4.2.8.1
Maybe there's no fix for this - probably would have to hard reset and then take the 7+ hours to reinstall everything :-/ Thanks for the help though
Have you installed any mail/sms software?

New SMS notifications - won't disappear

Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe
chaosxq said:
Im sorry if this has already been discussed but i couldnt put into words really for a search criteria, im sure im not the only person with this problem.
When an SMS arrives a little green 1 will show by the "letter" on touchFLO 3d, sometimes when you scroll to read the message the little green 1 (or 2 or whatever) doesnt disappear and i have to keep clicking the mail icon, or go into the WM6 message inbox to change it from "New" to "Read".
I think it happens with the email part too, not just SMS.
Anyone know how to solve this, it's as annoying as thrush.
Sorry about my punctuation, i'm from Wales, hehe
Click to expand...
Click to collapse
Thrush !
It's annoyingly slow to register as read... there may be a registry tweak but a search revealed nothing yet
Thats a Shame I really thought someone else would have susses this with all the tweaks and tidbits.
I am having the same problem but with the email notification. Anyone have any ideas?
I have the same pb any suggestion?
Just try to click on the message and it will be open in the text mode and then close it.
I guess what the last post suggests doesn't work for the OP, at least it doesn't work for me. None of my messages are highlighted as 'unread', yet the 'unread SMS' notification at in TouchFlo doesn't disappear.
Anyone has any idea how to get rid of it ?
Thanks
Have the same problem with email...stuck at 2 even thouch all mails have been deleted or read.
Thanks
Woon
May I ask if deleting the account itself remove the erroneous counter?
http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab
Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.
eaglesteve said:
Guys,
Check your Outlook inbox to make sure there is no unread mails there. The TF3D does not show the Outlook account but the counter in the mail tab does.
I solved my problem that way.
Click to expand...
Click to collapse
Yep, that was it.
rhtizzy said:
http://forum.xda-developers.com/showthread.php?t=464695
ResetUnreadCount.cab
Click to expand...
Click to collapse
excellent, that worked. many thanks !
You're welcome, this place is a plethora of knowledge.
unfortunately it turns out the cab works only until i recieve a new message, after that the '1 unread message' notification appears again and stays even after i've read the new message.... so i'm back to where I started.
still thanks for the help. any other ideas ?
came across this bit of software but don't know whether it'll act any different from the cab.
Have you looked through every folder in the account-tree yet? Make sure they're all being synchronised as some Imap\webmail accounts can act funny (Inbox\Menu\Tools\Manage folders).
But perhaps the only thing left is to backup and hard reset (without backing up the mailfolders of course)? And otherwise it means executing the cab every time it happens again..

E-mail notification problem, need help please.

Got my HD2 yesterday and went through all the steps to install Kumar's rom. Everything is running great but I have just one small problem.
The e-mail notifier on the home screen shows I have 1 new message when I don't. I've tried reading all that it downloaded, deleting all e-mails, deleting e-mail account, and setting it up again. It still shows I have 1 unread e-mail.
Is there a registry key I can change to fix this problem? Or perhaps another method I have not tried yet?
Have you tired a battery pull or a soft reset. I have had this issue once before and also check in your htc mail box if there is any boxes that have unopened mail that might be it also.
Have tried resetting the device. Will check the HTC thing, if you could tell me how to find it that is...
just go to your inbox that says it has a message. on the top left if you click inbox a drop down list showing all your folders should show and check in those folders.
Found this http://forum.xda-developers.com/showthread.php?t=677686
which he suggest the same thing I did but the person who posted the question did not respond on wether it fixed it or not.
Found it, bah stupid Outlook e-mail having messages in it when I never set it up. Thank you for your help.
Ryohara said:
Found it, bah stupid Outlook e-mail having messages in it when I never set it up. Thank you for your help.
Click to expand...
Click to collapse
glad to be of help enjoy your HD2 with your custom rom.
Issue resolved. Thread Closed

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