About once every three times I soft reset my phone it wipes all the settings, mail account, wifi keys, facebook login, my-phone sync login, data connection settings the bloody lot. Have the HTC wwe 1.66 stock rom installed with CHT. Anybody else have this problem? Any ideas on how to stop it from happening again?
Do I need a special handshake or something to get a reply on here?
lol, not as far as I know...
I'm on 1.66 WWE with CHT installed and I've never lost any settings on soft reset.
I had this problem with my stock 1.66 ROM and also had CHT installed too.
I first thought it might be CHT 1.7.0, but uninstalling it still didnt fix the fact that the login details for Live Messenger/My Phone/Marketplace/Facebook weren't being saved properly (ie: kept prompting me each time).
I've hard reset to fix the login details issue and so far it's ok. I'm running a minimum amount of apps to see what might have caused it (no AEB Plus, no BsB Tweaks, no CHT; FB/Marketplace/My Phone/Google Maps/Opera 10/SPB Wireless installed)
Mmmm, might bite the bullet and flash the tmob 1.72 rom. It's a pain in the arse though got atleast 50 apps installed and it's not running to bad but when it needs resetting I have to put all the settings in again. Acutally it's just occured to me that just before the last settings loss, I had the non stopping vibration problem that's been happening on and off every month or so (the settings probably got wiped the last time this happened too)
I was going to open a thread like this myself, but luckily I found one already opened.
I am on a 2.10 tmous based rom, and I have the habit to switch out a battery when it's empty to put in a new charged one, so I just open the cover while the phone is on (either in standby or not) remove the battery and put in the other one, having the same effect of a soft reset after all.
I never associated this beahviour with the sudden resets... anyway I keep losing email account and wifi info as well! I do not use facebook (lucky me) nor myphone or other services, but for sure my mail accounts get wiped every once in a while, and when trying to connect to home network I get a "new network" message. I am definitly tired of adding them manually each time, nor I am confortable creating a provisioning XML with clear passwords inside
That's a real pain.
Slightly different problem happened yesterday, only lost my home router's pass key this time - everything else stayed put. Am getting past the irritation of finding the pass keys and typing them in by saving them in a hidden file on my phone, when one goes I just copy and paste it in - back up running in seconds.
Similar in my case. I have cooked ROM Hypnosis V 4.0 with latest hotfixes and tweaks and after SR phone lost some settings like light, notifications and other, which i change in registry...
Have you flashed that 1.72 rom yet? Its much better than the useless ****e they shipped our phones with. I havent had to hard reset once since I flashed
Before it was a weekly occurence lol
Seriously though, I never had that on the old rom or this one.
I think you'll find it worthwhile updating (if you havent already).
1.72 is not WWE, so i don't.
Related
Every now and then i open activesync on my JasJam to see if my servers updated and last sync would be a 12 hours to a day before. So i go to Settings-Connections only to notice a lot of items are missing in all the settings menus. Sometimes a single soft-reset doesn't restore them, but multiple soft resets does. If you don't understand what i mean check out the attached screenshots.
I would post my rom info but the Device Information is missing from System-System! Get what mean?
fone_fanatic said:
Every now and then i open activesync on my JasJam to see if my servers updated and last sync would be a 12 hours to a day before. So i go to Settings-Connections only to notice a lot of items are missing in all the settings menus. Sometimes a single soft-reset doesn't restore them, but multiple soft resets does. If you don't understand what i mean check out the attached screenshots.
I would post my rom info but the Device Information is missing from System-System! Get what mean?
Click to expand...
Click to collapse
I do not know the cause but you are not alone - I have told people to go to a certain Icon to change a setting, only to be told they do not have such an icon - but a day or two later they tell me they did a soft reset and suddenly the icon has appeared!
Mike
HAd the same problem. Was told by the service centre that it could be due to ROM instability....... Anyway did a couple of reflashing of the ROM but still happened. In the end, they changed the unit for me. Now everything is back to normal
I too have had this problem with my latest 8525. Settings just disappear sometimes and only return after a few resets, then disappear soon after. Glad I finally found this post, I thought I was going crazy. Guess I am getting a new phone in a couple of days.
I recently had AT&t replace my 8525 because of the afore mentioned settings problem (btw it also reverted back to windows default ringtone no matter what I selected, and I even tried removing TCPMP leaving only WMP)....
AT&T sent me another new phone,
I install my usual 3RD party apps and tweaks.......
SPB: Pocket plus v3 then v4, diary, time, weather, insight, tips and tricks
TCPMP and flash plugin
Opera mini with JBED midlet manager
MISC themes, skins, and icons
Live Search
sirius WM5
device lock and sleuth's PTT fix
Soft key applet
PHM w/ in-call slider volume hack, and maybe one other... I can't recall
I THINK THATS IT...
STILLL THE SAME PROBLEM(S)!
What the hell is happening w/these disappearing settings and default ringtone?
I can only return this damn phone and get a free one until January under my warranty(which is worth every penny so far, if only for all the scratches).
My original Cingular branded (original ROM) phone had no such issues.
HELP ME, OBI WAN XDA!
I think this has happened to other Windows Mobile phone users as well. I have the original rom for my Kaiser and it has happened to me. I freaked out the first time I saw it happen. At first I thought it only occurred when I did a soft reset without a power source (USB or AC), but now I realize it can happen either way. It just happens more frequently when my Kaiser isn't plugged in. The weird thing is I didn't start noticing it until about 2 months after purchasing my phone. I only started noticing it when I attempted to set up my internet connection. Hopefully someone can pinpoint the cause.
It's happening to me to from time to time, the entire settings menu goes missing. (I'm on a TyTN with official wm6).
I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!
Hi,
This is my first post here and obviously it's a problem related issue.
I have my HTC TOUCH HD, for about 1 week now.
Everything worked great, until yesterday, when i tried to install the following:
- installed the HTC Hotfix for responsivness, seemed to work fine.
- than i wanted my phoen call to be announced with voice, so i tried to findVoiceCommand (cracked, shame on me)
- downloaded something from this forum, that was posted on rapid share.
Oh Joy and than the problems started:
- It gave an error when installing
- than o n reboot, it toook waaay to long to boot up.
- than i tried to go into the settings to remove it.
Now, EVERYTIME i try to enter the settings, it just freezes, i can not access anyting any more, not even the upper power button, only taking out the battery will work.
Rebooting, i used total commander (thank God i had it installed before) to delete the startup link for voice commander and the entiere voice commander folder.
Now, unfortunate this did not do the trick.
Accessing the settings button will still freeze my HD (
I am very very very frustrated, do not know how to restore it to previous state. Pretty please someone can guide me what to do ?
Thank you in Advance.
ps: everything else seems to work fine, though
Do you think hard reset is the best way??
Yes, unfortunate, this was my only solution.
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Now everything is back to normal, BUT my weather application is not updating through GPRS / 3G any more, only through wireless.
There is no option for me to set it through what connection it should connect
(Only in coinnection manager, and there its set fine, i already tried everything, and internet seems to work, just fine)
sneila said:
After digging for more than 4 hours, sleeping 4 hours, digging more hours, i gave up and did a hard reset.
(i even had to digg that up too )
Click to expand...
Click to collapse
WIKI nr 32 of this page
Same thing happend to me. I have now managed to get back into my settings. I think there are two ways.
1. Use active sync to remove the program
2. I installed the 1.5 trail version (which doesn't run) but let me back into settings so I could uninstall MSVC and then uninstall the trail.
start up still seems a bit slow and the first time you press settings it is a little slow going in but after the first time it is fine.
The better option might be a hard reset but it isn't one for me at the moment as I have far to much stuff to re-install and setup. I really want MS voice commander but I am to scared to try and install any versions
sound like the program had a virus maybe
go to startup in windows explorer and remove the shortcut related to it. this will solve the problem.
Damn stop listening to people that quickly tell you to hard reset.
I had a similar problem in which i couldn't access Settings to remove the program that was causing it.
I connected the phone to ActiveSync and you can easily the program from there. Problem solved.
Another way to uninstall would be to launch the CAB file again (the one with the "bad" program). You will asked if you should remove the old version first, say yes, then cancel installation when it asks where to save the new version. Together with a soft-reset thereafter, in most cases it should work out ...
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
xdaadam said:
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
Click to expand...
Click to collapse
The Sense Music Player on my HD2 crashes everytime it's tab is selected when there are music files on my memory card. Since I need music on my phone, I disabled the Music Tab and got Conduits Pocket Player instead. Works great, and is fast and smooth.
Never had a problem/error message on my HD2.
I'm also using the 1.43 ROM, got mine from eXpansys.
Try doing another hard reset and see how it goes... It shouldn't be spitting out fault messages after a hard reset...
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Hey, don't be disheartened; my first set was like that as well. device.exe error on the first boot up, and pretty much your experience. Slow Sense UI loading, unstable device, etc. Get a new set if you can.
You only have one option- send it back
It's patently a hardware or initial ROM fault. Don't bother with trying to flash a new ROM, just get in touch with Handtec for an RMA
Xeon said:
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
Click to expand...
Click to collapse
Thanks for everyones advice, its appreciated.
Attempting to flash the same ROM onto the device is a good idea, too obvious to occur to me! Out of interest, if I was to flash the 1.48 WWE ROM and it didnt fix anything, would it allow me to downgrade to the 1.43 WWE ROM again? or would the installer scream at attemptoing a downgrade?
It may well be a hardware error though, there's so many things going wrong. But then you would think a hardware error would stop it working at all. Maybe its some dodgy memory... well im going to try flashing 1.43 for now and will wait for advise on the upgrade followed by possible downgrade idea (in case i need to return it - trying to avoid that as im in Oz and trying for a replacement to the other side of the World at Xmas just sounds like a bad idea).
Thanks
stick on 1.43 and just wait until an official update has been released,
Why would you want to put yourself into such situation. Don't mess with the device. If you flash it with 1.48 and fail to downgrade whatever the reason is, you will void the warranty. Flashing 1.43 should tell you if it's a software or hardware error. If it's not a hardware and 1.43 solved the issues, you're free to do whatever you want with 1.48
bungfritz said:
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Click to expand...
Click to collapse
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
LOL, windows mobile is never stable, I buy it just for fun.
you might want to edit the title of the thread now that your problem's solved so everyone can learn from your XP
loomx said:
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Click to expand...
Click to collapse
Yep, if there is a foreign letter or some odd character in the title/artist/album of a song, it can cause manila to crash
xdaadam said:
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
Click to expand...
Click to collapse
Thanks for the update. Good to hear you're happy with HD2 now .
1.
This is really weird: some 4 weeks ago it happened that my phone passoword on my first HD2 self-changed , after battery went very low...Initially I though my daughter intercepted my pwd and changed, but this cannot be, since too young (6 y.o.) and she never playd with it...I used a four digit phone password: 1357
A message says: " the password you typed is incorrect" and prompt me to re-enter
I had to hard reset...
2.
some 3-4 days ago, my second HD2 went under the same issue: while battery was low (under 8%) I changed the battery with a fresh one. Then the password -self changed!
I did a hard reset
Details of both my HD2s:
ROM freyberry
lite_WMphone
http://forum.xda-developers.com/showthread.php?t=606932
(which is really fast and good, by the way)
3.
HD Blackstone
Now few minutes ago, after I installed swype keyboard cab, my third phone (a HD phone, NOT HD2) auto-changed its password!
Same problem
Questions:
1. Am I running crazy or is this a known issue?
2. Is there a Virus which is known to cause such an effect, on WM phones?
Currently I do not use any AV on my Phones. I use kaspersky 9.x on my laptop
Thanks a lot and waiting
Saulo
one more detail: now my HD is NOT accessible anymore...so I am trying to type different pwds: the result is that sometimes the phone is silent (the message "the password you typed is incorrect" does not appear).
Some other times a new message asks to input this sequence: a1b2c3, before I am enabled to re-enter my lost pwd...
Please help...
Saulo
For the first 2 I don't know, did you properly turn the phone off before removing battery, or did you just take it out without a ful shutdown?
About the 3rd one, which Swype version have you used? see this : http://forum.xda-developers.com/showthread.php?t=639901&highlight=swype
well, in the case of HD (NOT HD2), the issue just happened few minutes ago: battery was 40%. I simply installed swype 3.9. Then the software asked for restart.
I did it (Software restart)
Then the password changed on its own...I am really scared of this phenomena, which I never had during last 8 years of using Windows Mobile phones...all this nightmare started 4 weeks ago.
Thanks and waiting for your feedback
Saulo
saulo866 said:
well, in the case of HD (NOT HD2), the issue just happened few minutes ago: battery was 40%. I simply installed swype 3.9. Then the software asked for restart.
I did it (Software restart)
Then the password changed on its own...I am really scared of this phenomena, which I never had during last 8 years of using Windows Mobile phones...all this nightmare started 4 weeks ago.
Thanks and waiting for your feedback
Saulo
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Click to collapse
Did you read the link in the above answer from kilrah? Swype 3.9 causes it.
Yes Samuel.
Is there a cure? I am backing up my Phone and I like Swype 3.9 a lot...
Thanks and waiting
saulo866 said:
Yes Samuel.
Is there a cure? I am backing up my Phone and I like Swype 3.9 a lot...
Thanks and waiting
Click to expand...
Click to collapse
Sorry, not read about a cure except not using swype. (I use swype, but i've no idea which version it is,, and i dont use a password so cant say if its teh bad one or not,,, it just says swype.cab.)
saulo866 said:
Yes Samuel.
Is there a cure? I am backing up my Phone and I like Swype 3.9 a lot...
Thanks and waiting
Click to expand...
Click to collapse
There is a cure: MTTY your phone and flash a ROM that has Swype 3.9 included. No problem.
Quite a few great ROMs do, including both variants of OzROM. I'm using one myself, and Swype 3.9 works flawlessly on it.
Dear Donald
Thas for your advice1
MTTY: I have read and it looks rather complicated...if I flash with a Stock ROM (like 1.48) and then with a cooked ROM which includes SWYPE will it be the same?
besides: Why do I need MTTY, since except this pwd auto-change issue I am experiencing no other flaws?
Thanks and waiting for your suggestions
Saulo
There are many reports of HD2s suddenly "forget" the password in this Forum but the actual cause(s) is still unknown. Some said it's bcoz of Swype, whereas for me it happened after resetting for a registry tweak but pretty sure that it's a bug/problem related to the WinMo phone lock. Now I've switched to S2U2 lock which works fine so far (still with Swype in my HD2).
Dear Byron
1.
Thanks for your insight: can you expand your feedback on S2U2? I would like to hear from you, before switching from default device LOCK 4 digit password (which would be more than enough for me) to this new utility.
2.
In my case HD2 DID NOT forget! If so the device would be unlocked. No, the device CHANGED the device lock code! Terrible. I needed to perfomr a hard reset in order to access my phone again, thus I was luck I had done a backup few days ago. I only lost 3 days of new contacts and SMS/emails.
Thank you and waiting
Saulo
To me this is not new. To provide a slightly different perspective, my previous phone to this was the ETEN M700 phone (under WinMo 6.1). That Windows lock-password change occasionally disappears when I either swap batteries or soft-reset the phone.
No surprises to hear that it might happen in HTC HD2, which is why I'm wary of installing a Windows lock password to it.
I've just had it happen to me.
In my case I am using ozrom with swype cooked in.
Interesting I noticed something extra that hasn't been mentioned.
I powered my phone off properly last night and when I switched it on in the morning the first thing that came up was an activesync prompt asking me to enter my new activesync password.
The password on the domain that I sync with hasn't changed. Upon attempting to enter the domain password, the normal phone lock comes up and simply won't accept any passwords - even after the a1b2c3 prompt.
So to me it looks like its not just loosing the phone password but something in the password store is being completely corrupted and only a hard reset and setting everything up again clears it :/
Gah!
It happened again! I was just tweaking the last few settings and the phone wanted a soft reboot. When it came back it wouldn't accept my pin
This time swype was not enabled. Installed, yes. Enabled, no!
I had an O2 XDA (Orbit II I think) before this and never had a single problem with the lock. Then again I never flashed it with a cooked rom...
I resolved by disabling the windows default lock and using S2U2...very good applications, but not really a full locking application.
Thank you
Saulo
I'm using S2U2 at the moment. It hasn't solved the phone losing its passwords (it lost the ActiveSync password when I turned it on this morning).
It does mean that I don't have to hard reset it when it does loose the password though.
I have also noticed that S2U2 doesn't stop the phone from being accidentally turned off by the power button being held down whilst its in my pocket though.
beddo said:
So to me it looks like its not just loosing the phone password but something in the password store is being completely corrupted and only a hard reset and setting everything up again clears it :/
Click to expand...
Click to collapse
Has anyone had problems with swype 3.9 if the phone is not locked with a PIN?
I have seen reports with passwords for email accounts being lost, and the pin for locking the phone being changed. But I have not seen anyone having problems if they did not lock the phone...
christos299 said:
I have seen reports with passwords for email accounts being lost, and the pin for locking the phone being changed. But I have not seen anyone having problems if they did not lock the phone...
Click to expand...
Click to collapse
It is important to point out that in my case swype was cooked into the rom and installed, but not enabled. I have not actually used swype.
What I have now done is used mtty before reflashing the phone and the phone has now been stable since I did it on Saturday..fingers crossed as I had done everything else before including a hard reset after flashing the phone.
Edit:
i do not have swype nor did i ever have it installed. I have only tweaked my phone through the registry and never had a problem. MY phone has run down passed critical multiple times and never had a problem until i did a battery pull today without shutting down the phone. It has been downhill from there
End Edit
Has anyone solved this problem yet?
If not, if i reset my phone what will i lose?
Also this seems pretty scary; so how can i lock someone out the phone without locking myself out? I dont want a silly slidelock that doesnt secure my device from unauthorized personnel.
Thanks in advance
the password reset is the same for he TP2/Tilt2's. i had to bootload and reflash to fix the problem