Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
xdaadam said:
Hi
I'm having so many issues with my new HD2 i think i must have the unit they were using for footie practise in the stock room.
Anyway i got my unit from Handtec last week. It has been completely unstable but here's a list of what's happen just this morning...
The Sense music player, previously working fine stops working after i placed some additional mp3s on the sd card - pressing the music icon on HTC Sense results in HTC Sense restarting - every time. Only resolved by a hard reset.
Multiple occurrences of "A problem has occurred with device.exe" , i think generally when i try to turn on the phone connection but i'm not sure of this is always the cause or not.
The phone radio connection goes off and wont turn back on despite going into comm manager and pressing the on/off soft button multiple times.
I press the power button button to bring the phone out of stand-by and it goes back to stand-by a second later, over and over again. I haven't even got time to slide the unlock icon across the screen. Then finally after a number of attempts it will either stay on, or put itself through a soft reset without me having initiated it.
How long does it take for HTC Sense to load on others phones? It can take mine minutes to move from the Loading HTC Sense screen to showing the actual Sense interface.
After a hard reset and allowing the device to fully boot up, i promptly got "A problem has occurred with device.exe" as soon as i tried to turn the phone radio on. this is before doing ANYTHING else after a hard reset.
I then got "A problem has occurred with filesys.exe" when trying to get weather for the first time. then the device shut down. Then it went back to the behaviour of going to stand by 1 second after turning iton. This is all within the first 2 minutes of a hard reset.
I really haven't one anything to this phone. It still has the same ROM that it has when i received it - 1.43.70124 from memory. I would tell you exactly except at the moment its refusing to open the 'Software Information' screen in Settings-About Phone. It just freezes up instead (that's a new bug in the last 5 minutes, woot!)
Does anyone have any ideas? i'm hesitant to put the 1.48 rom on in case i need to return the unit and they refuse due to me changing the rom.
Thanks.
Click to expand...
Click to collapse
The Sense Music Player on my HD2 crashes everytime it's tab is selected when there are music files on my memory card. Since I need music on my phone, I disabled the Music Tab and got Conduits Pocket Player instead. Works great, and is fast and smooth.
Never had a problem/error message on my HD2.
I'm also using the 1.43 ROM, got mine from eXpansys.
Try doing another hard reset and see how it goes... It shouldn't be spitting out fault messages after a hard reset...
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Hey, don't be disheartened; my first set was like that as well. device.exe error on the first boot up, and pretty much your experience. Slow Sense UI loading, unstable device, etc. Get a new set if you can.
You only have one option- send it back
It's patently a hardware or initial ROM fault. Don't bother with trying to flash a new ROM, just get in touch with Handtec for an RMA
Xeon said:
My advise is to flash it with the same ROM version. Maybe the ROM is corrupted. If that still doesn't work, get a replacement.
Click to expand...
Click to collapse
Thanks for everyones advice, its appreciated.
Attempting to flash the same ROM onto the device is a good idea, too obvious to occur to me! Out of interest, if I was to flash the 1.48 WWE ROM and it didnt fix anything, would it allow me to downgrade to the 1.43 WWE ROM again? or would the installer scream at attemptoing a downgrade?
It may well be a hardware error though, there's so many things going wrong. But then you would think a hardware error would stop it working at all. Maybe its some dodgy memory... well im going to try flashing 1.43 for now and will wait for advise on the upgrade followed by possible downgrade idea (in case i need to return it - trying to avoid that as im in Oz and trying for a replacement to the other side of the World at Xmas just sounds like a bad idea).
Thanks
stick on 1.43 and just wait until an official update has been released,
Why would you want to put yourself into such situation. Don't mess with the device. If you flash it with 1.48 and fail to downgrade whatever the reason is, you will void the warranty. Flashing 1.43 should tell you if it's a software or hardware error. If it's not a hardware and 1.43 solved the issues, you're free to do whatever you want with 1.48
bungfritz said:
The sense music player seems to have a problem if you load too much music into a memory card at any one time.When I first got my 16 gig microsd card, I decided to fill it up with music, and when the sense music player tried to scan what was on it, the whole sense interface just froze and I had to soft reset ny phone.
I found a temporary solution to the problem by having the computer connected via ActiveSync and just transferring the files over whilst the sense music tab was open. This way, the program can sorta scan each song as it is being added rather than bomnbarding it with a whole heap of songs at once and causing it to crash.
By doing it this way, I've managed to put around 7 gigs worth of music on my phone. I hope htc fix this soon as well as it is obviously another bug with the phone.
Click to expand...
Click to collapse
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
LOL, windows mobile is never stable, I buy it just for fun.
you might want to edit the title of the thread now that your problem's solved so everyone can learn from your XP
loomx said:
I also had this problem, found it was nothing to do with the above, there was just one song that it didnt like the file name off. It had % and a few other sybols in it, changed the name it was fine.
Click to expand...
Click to collapse
Yep, if there is a foreign letter or some odd character in the title/artist/album of a song, it can cause manila to crash
xdaadam said:
Just wanted to update my own thread.
I tried reinstalling the 1.43 ROM completly as suggested and it seemd to solve most of my issues for a few hours then they all started showing up again along with more new ones... but...
I then went and bought a replacement SIM card from my carrier as my old sim was 6 years old. Put it in the phone and hey presto, my HD2 has magically come good! About 48 hours now, and considering i couldn't go more than a few hours previously without having to pull the battery, soft or even hard reset, im calling it fixed!.
Now i have no idea why an old sim would affect parts off the system that are not to do with making phone calls but all i can say is a new sim has solved all off the freezes, glitches, basically evrything. The device is just stable now. So my advise to anyone who thinks they have a bad 'un, at least try replacing your sim before returning it.
Oh and the old camera patch seems to be good as well.
I do love a happy ending.
Click to expand...
Click to collapse
Thanks for the update. Good to hear you're happy with HD2 now .
Related
sometimes when i soft reset my mogul it goes into a sort of reboot loop, it will reset before loading the today screen
i have an app that lets me boot into a "safe mode" with all today plugins, autorun items and nonessential services disabled, however this too reboots (it resets before even loading the today screen, it resets at the wm6 splash screen)
any ideas? i suspect its some app i have installed, just seems weird that it would happen before anything else loads
When this happens, simply remove the SD card and the loop will stop.
Also, it seems that this has stopped if you have the most current ROM.
heh, i never even thought about pulling the SD card *kicks self*
ive been hesitent to get the latest rom because i dont want to reinstall all my apps and tweaks again, especially when i know ill have to do it for rev.A anyway, lol
thanks for the help, nice to see another chicagoan here (im in the south subs)
Did you recently install the HTC audio manager and/or the HTC Home?
Those programs aren't really the cause...there have been reports of users who don't have them installed that had the reboot loop anyways. I have actually had the reboot loop after a hard reset with no installed programs and reg tweaks...
ScottC said:
Did you recently install the HTC audio manager and/or the HTC Home?
Click to expand...
Click to collapse
no and no
havent had the problem again yet, so i havent been able to try the SD thing, but it makes sense since its happenening before autorun apps and services load
jamesus said:
Those programs aren't really the cause...
Click to expand...
Click to collapse
I didn't say they were the cause, I was just trying to run past some programs that are known to cause these symptoms.
To flatout say that they are not the cause is just wrong. There is a combination of HTC home and the Audio manager that'll force the unit into a reboot loop you can't get out of.
So no one has found a cause for this? How would this even be feasible if you have startup programs installed on the SD card? I also wanted to put all mail downloads and attachments on the SD, but if I have to pull it out, WM6 creates a Storage Card folder and my actual SD becomes Storage Card 2. It's a pain to have to delete and rename and such especially considering how often the device has to be reset...
Althought the cause is not exactly known, it has been speculated to be a ROM issue. Since flashing to the latest ROM, I have not one reboot loop, and this has been for a few months now.
Those experiencing this, what ROM version do you have?
sbddude said:
Those experiencing this, what ROM version do you have?
Click to expand...
Click to collapse
This was present in the 2.08 ROM and was fixed with the 2.09 ROM.
I installed the latest DCD rom no programs installed and it just keeps on looping sometimes it stops for a hr or two and than starts looping again
I tried re-installing the original sprint rom but the same thing keeps on hapening
Are you running Spb Pocket Plus? There are known issues by the developers regarding memory, battery, power meters in the Pocket Plus Today Plugin. For more info, go to Spb Club:
http://www.spbclub.com/forum/index.php
I tried everything, I put back the original Sprint rom didn't help. I went back to sprint they tried, coudlln't fix it, I got a new Phone out of the box.
They still have radio 1.32 and Rom 2.09 the blutooth works excellent on this.
I've had to return 2 phones in the last 2 months. My first phone would just freeze up for no reason. I could use the phone for a couple of hours then it freezed. Well the couple of hours soon became a few minutes than only for about a minute. If I took the battery out for awhile then I could turn it on again for a few minutes. It was as if the battery or cpu was getting hot and then freezing up.
The next phone worked good for 2 days and then all of a sudden it just died at the sprint logo. It boots up and shows the rom version with the sprint logo than the rom text disappears and its stuck at the sprint logo. It won't boot any further. It will stay on the sprint logo and the backlight will even go off after a few minutes. Strange... I am about to take this phone back tomorrow.
So far I've had nothing but bad experience with the durability of these phones. Once I get it set up properly it dies... :-(
i got a mogul aswell, nvr happened to me sorry can't help..
I just installed DCD2.3.2-Telus (several times) along with Titan_Radio_3.27.0. At first it worked wonderfully. The second I install anything to do with the GPS though, the system goes into a reboot loop. Actually it even started doing it last night without installing any navigation software.
- Google Maps
- TomTom 6
- Live Search
^^ Those are the 3 I've tried so far and all three have lead into reboot loops. I just flash the ROM again and everything is okay (for a while).
I've also tried running dcd_titan_2.1.0_telus and got the same problem once I installed one of the above Apps.
Does WM6 create dump files like in Windows so I can figure out what the hell is causing this? I want my GPS to work!!!!
After the reboot loops start, I tried removing the SD card as mentionned but it did nothing. Keep in mind I installed the programs to my internal memory.
Update: After flashing the ROM again to 2.3.2, the second I insert my SD card that also triggers the reboot loop.
Update #2: With the stock Rom, it seems to be working fine again. I think it's a problem with the GPS chip itself?
After spending the last few days trying to figure this out, I said the heck with it and contacted HTC to see what they have to say. Will post their reply once I get it. Hopefully there is a fix, because I hate this!! Now, I can't set my Spb Backup to run on auto, otherwise I wake up to the splash screen again....and again.....and again! I get so angry as I wait anxiuosly to see the result, today screen or verizon, and then *buzz*, I'm going crazy!
I had the same problem as you with my XV-6800 using the stock ROM and it always would go into reboot mode unless I ejected the sd card first. I could only put the card back in after it booted up. I also removed two programs from the device's main memory (Microsoft Voice Command 1.6 and a task switcher).
I'm currently running SPB mobile shell and SPB Pocket Plus (for the task manager) and it's working fine now.
The only thing I can suggest is to remove one program at a time and reboot to see if maybe there is software conflict
Hey
I have a problem, my phone keeps rebooting, i have rootet it with the Hero Rom, and yesterday everything worked perfectly, but when i wanted to use the camera i little while ago, the phone restarted. So i thought i would try andd do a phone reset, but when i did, the phone keeps restarting, it shows the HERO logo, and then kind of reboot, the screen goes black and its showing the HERO logo again. It keeps doing that until i take out the battery.
Can any1 help me with this problem? any suggestions will be appreciated, im kind of desperate
Per
omg i having the same problem...did you fix your phone yet?
I'm having this problem too Anyone have a solution? My HTC Magic just keeps showing the "htc" logo and refreshes every ~5 seconds. Tried taking battery and microSD out, no luck. The last app I used was Alarmania.
i wonder if i could download a different rom to a different sdcard an then load it up to my MT3G
Issue Solved!
I just called Rogers and spoke to a very helpful Rogers tech support rep. This is the solution he offered and it worked for me:
1. When the phone is off, press and hold the Home and Power button until the phone comes on.
2. You should see a little icon with an exclamation mark. Now press and hold the Home and Power button again.
3. You should see some instructions and some options. Use the trackball to select Factory reset. This will erase all your phone's data, but if you're in the cloud (ie your contacts are with Google), you should be fine, you'll just have to reconfigure everything (ie mail accounts, keyboard calibration, home screens, app downloads and preferences).
I hope that helps. I just spent a very unhappy 12 hours without my phone.
FYI: I have a non-rooted Rogers HTC Magic with no mods whatsoever. The problem started one random night when I wasn't using my phone, it just got stuck at the HTC logo like it was about to restart, and it just kept refreshing the logo.
dang my phone is rooted
Another 24 hours later and I have the same problem. My phone went into a perpetual restart last night, it just got stuck at the boot screen, so I had to do a factory reset again. Any advice on what I should do? The nightly factory reset is not a solution.
Spoke to someone on another forum with the same problem. This problem seems to happen when you use alarm clock apps. The problem happened to me whenever I was setting an alarm in Alarmania or Alarming. I'll try the phone without an alarm clock app and keep you guys updated.
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
try using another sd card,format a new sd to fat 32 ,copy paste the custom rom you want,boot into recovery mode,wipe data,wipe cache and flash the rom,that works for me.
kerdum said:
I've been doing a lot of research on this the past week. I did not have this problem on my sapphire until after I rooted my phone. I've tried 3 different android custom roms. They all seem to work well at the beginning and then the random reboot occurs maybe a day or two into regular use.
Whats seems to be interesting is I've heard a lot of people in the US say it was after the 1.6 update. So I'm going to try using 1.5 again to see what happens.
I haven't even tried the HERO Rom. I had no interest in it I just wanted my phone to run faster. This could be an underlying problem in the android OS. It could also be the crappy HTC quality starting to come out .
this is the first thread that I've seen someone who didnt have a rooted phone with this issue. Could mean it IS a hardware thing.
Anyways I'll keep you guys posted. Its a crappy problem for sure.
Click to expand...
Click to collapse
I can confirm this. I have a mytouch 3g, and with 1.5, the camera was working fine. As soon as I got the OTA 1.6 update, the camera would cause random rebooting.
I called T-Mobile USA and had a replacement phone sent to me. I got the phone, didn't install any apps, and waited until I got the OTA 1.6 update again, tested the camera several times, and got no reboots. I flashed dwang's 1.6 ROM and I am still reboot-free.
this prob anyone got fixed??
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
aeronaut said:
hi there,
it seems as if i had the same problem. i got an htc magic with android 1.5 (swiss edition), i guess, and after i installed alarmania and had it alarming, it rebooted. instead of showing me the home screen, it just shows a htc brand and makes a sound, and repeats this after maybe 30 seconds.
i tried taking out the battery for some minutes, didnt work. i tried to go to safe mode (pressing menu and power), but it fell into the same circle, as well as when i tried to do a factory reset. i also tried to take out the battery for 20 hours, but same reaction.
does anyone have an idea what to do? ill try to call htc tomorrow.
thx for your help,
aeronaut
ps: please excuse my bad english, but im swiss. this is the only forum where i found similar problems to mine.
Click to expand...
Click to collapse
This won't help you at this point but there seems to be a trend happening. Could it be Alarmania!? My suggestion would be to not use that app as it seems to cause problems. As per the camera causing the same issue, I'm not sure if there is an update for your phones but I just recieved an update for mine (Rogers HTC Magic) and I also got stuck in a boot loop after installing the first update. I had to use a Mini SDcard adapter that I purchased at my nearest electronics dealer for ei. BestBuy. It came with a class 4 4gb SDcard and it fits on my keychain. Basically you can use this to put a new IMG on your SDcard and then reboot your phone into fastboot. The IMG will automatically install (just follow the instructions). One issue may be finding the new correct IMG that you need but I`m sure you won`t have too much of a problem finding it on an established forum such as XDA. Good luck
thx for your help, but im not able to "restart" my phone normally - as i said, not even the factory reset mode is working. any other idea without flashing the ROM?
flashing only
thank goodness I've made recovery image just before installing Alarmania - Alarms is the same
Alarmed Litle is one that worked but it crash every system start
I was having the same problem, but this, which I found on the "Canadian HTC Magic Gets Sense UI and 911 Fix" threat at androidguys.com
"If you're getting the never-ending boot screen, your phone is -not- bricked. you just haven't finished the second part. you NEED a micro-sd adapter. Turn the phone off (take out the battery), and have a micro-sd card adapter. while the phone is off, take out the sd card and plug it on your comp and delete SAPPIMG.zip from the memory card. Once that's deleted, you need to extract "HTC_Magic_Update_File2.zip" and move "SAPPIMG.zip to the memory card (it's got the same name as the first "SAPPIMG.zip" file, but the second one is supposed to be around 85mb, so don't confuse the two) after that, just repeat steps 3-8 from the first part and that should finish the update on the phone. (this part takes a while, so be patient)"
Cheers
Yes but it is only when "flashing phone was aborted".
It is not for "after instaling Alarmania" on a phone without
Sense UI.
Data WIPE not worked for me, only reflashing phone with my saved flash image (thank gooddess that I've backuped my phone beforehand) done the trick.
well, its funny, i understood the reset page on the htc homepage wrong - i called their hotline, and i was able to reset it. but some days after, i have the same prob. i dunno if it is caused by any other app i have installed during these days (i do not remember as well), but ill try to get a newer rom onto my magic
Just wondering if anyone else out there has similar problems with the occasional Freeze on there HD2. Mine occurs maybe once every few days.
I am running Xanny's Evolution 1.4 but have had the problem with other roms.
Radio 2.0.8 with 576mb hack
Seems to be when I am coming out of file explorer (Other Apps as well) into the Sense Homescreen I get the freeze. Symptons
Title bar still shows previous app (eg, File Explorer)
Screen otherwise is 100% sense.
5% clock time change (Eg just starting)
Weather animation just starting.
I only have installed
DST Time Patch (Live in West Australia)
Core Player 1.3.6
TomTom
File Explorer Ext
Phone Log.
Radio still seems to be working. Eg pressing a button will light up buttons and they turn off after x seconds.
Ringing the phone doesn't send it to message bank. It just rings out. My phone does nothing to indicate incoming call.
First test was to flash a factory rom first (1.4.3). Froze about a day latter.
I then performed an MTTY. Again froze about 2 days latter.
Current test I have disabled weather animation. Has not crashed since. Been 5 days.
My HD2 freezes to, running LynxEX 1.3 WWE, radio 2.08.50. I installed the
Rom in 01.03.2010, everything was OK for a few days until yesterday when it started to froze more and more often.
Radio is working but I can not answer because the screen and buttons are not responding.
I am still going with out a freeze. Disabled weather animation and seems good. Will leave it another week.
Due to it seeming to be caused when redrawing the Sense homepage and multiple animations I took a punt.
When does yours freeze?
Welcome to windows mobile!
Its a common thing, no need to worry.
If you have apps installed on your SD card then try to end them normally i.e. from the app itself, if you use a task manager to kill it it may leave corrupted files on the SD card which may also freeze the phone.
Waiting for Android.........................
Mine never freezes!
Mine hangs 40% of the time after unlocking the screen.....
Official 1.66 ROM UK
It happends when I try to do something fast, after I unlock the screen, or use coreplayer. So i uninstaled coreplayer, until now it works !!! ???
Now i miss coreplayer and would try to skip the automat screen locker.
I am a long time Win mobile users.
Gone from Polaris, HD and now HD2
This freeze is quite specific. Just on the homepage.
Anyway, Its been a week now and still no freezes. Looks like it was a combination of multiple animations causing a conflict.
I get various other cases of it slowly grinding to a halt then responding very very slowly. Eg 30 secs for an unlock. Usually core player.
Also, no need to install to SD card. Heaps of room on internal.
It seemed to freeze when coming out of File Explorer. Might have been an issue introduced with the File Explorer Extension addon??
Mine freezes from time to time, but always on screen lock.
lock is unresponsive, do a reset (battery removal)
then sense only responds to the left portion of the screen, several resets later it will come back to normal.
anyone else seen this ?
Freeze
Mine also would freeze every once in awhile? I turned off weather for other cities, has not froze for, this is 3rd day? Wierd?
I've noticed a few 'freezes' on the 'unlock' screen as well. I think it has to do with the phone searching for a network; when it locks it was switching from
3G to H or to G.
Just to register another user with freeze issues. 1.66 Stock WWE Rom with whichever radio is bundled with it.
I haven't had an issue in the 4-5 weeks I've had the phone until I decided to give Twitter a go using the HTC Peep application. I then got 3 or 4 freezes in 24 hours. Uninstalled Peep from the Sense slide tabs and later on that day installed moTweets, again keeping it memory resident and automatically checking for tweets once an hour. It froze again last night.
Now I'm (fully) closing moTweets every time I've finished with it, and so far no freezes. It's only been 14-15 hours but we'll see.
Zef.
I keep getting problems myself on my TMOUS. The phone has frozen over 6 times in the past 2 days I've owned it. Its quite annoying. Everything is stock. No custom roms or anything. I've reset it to factory settings 3 times.
Might have tracked it down
Mine seems it may be related to File Explorer.
Coming out of or exiting file explorer. Also crashes if fire explorer is running and plug a usb cable in.
Running file explorer extensions. Might be the cause.
Mine started freezing for no apparent reason a few days ago.
Using a custom rom for months with no problems then all of a sudden freezes.
Tried some different roms and they all seem to do it now.
Only way is a hard reset for me, soft reset it freezes too.
Personally I'm thinking its a hardware fault seeing how it was a sudden occurance and doesnt matter which rom image is on there.
Unless its a radio problem, not tried changing that yet.
Was it while doing a certain thing?
Start taking note of what you were just doing then post. IT might help shed some light.
Mine was getting to twice a day. I then noted what was installed and changed my behaviour. And it started crashing less.
Also change the SD card. Noted a thread where the SD card is related to strange behaviour. Make sure the temp one gets a full format.
Best idea is to run your phone as minimally as possible (Software and app's for as long as possible. Slowly introduce behaviour and applications and note when it starts to become unstable.
Okay happened about 5 times today, each time it was while trying to recieve or make a call.
Text messaging is fine, internet sharing is fine, only while making calls
radio 2.06.51.07 i actually thought i had put 2.08 on a while back so going to change to 2.07 or 2.08 and see if that works.
updated to radio 2.07 and reflashed energy rom. dont hold out much luck.
seems to get stuck still on soft reset. so has to be hard reset everytime
oh and thats with no apps loaded
lets disable the whole phone... and cross ur fingers for someone out there who can save this phone from windows... period.. stop saying i disable this and it works better now. disable that and seems pretty good now, BS. u know is BS.. have all those problems.. i still dont understand how people still buying HD2!!!! omg... .
think i have found one of my problems
incompatable radio to rom image
or failing that trying the reformat Task 29
http://forum.xda-developers.com/showthread.php?t=657113&highlight=soft+reset
ninja12innotts said:
think i have found one of my problems
incompatable radio to rom image
or failing that trying the reformat Task 29
http://forum.xda-developers.com/showthread.php?t=657113&highlight=soft+reset
Click to expand...
Click to collapse
lol.... whateva.
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
have you tried a hard reset?
kaykay050 said:
I bought an HD2 last week that is already running the updated ROM (2.13.531.1) but the phone still freezes, turns off, then turns itself back on immediately. It does this several times a day. Is anyone else having this problem with the updated version? I love the phone, but it's getting really frustrating. I check the task manager frequently and close out of all programs that I'm not using. I don't really watch videos, listen to music or run multiple apps at once, and the phone goes through this freezing process during all different types of activities; there isn't any single app/activity that seems to trigger it. Also, I initially didn't realize that I had the updated version, so I waited a few days to install new apps (until I had time to update), thinking that I would have to re-install everything, and during that time the freezing did occur just as often, so I can't attribute it any app that I have installed. Once I realized that I already had the updated version, I installed a couple new apps.
Any advice on what could be causing this and what I might be able to do to fix it?
Any help is greatly appreciated.
Click to expand...
Click to collapse
I had this problem with my HD2 also even when I had did plenty of hard resets and installed custom ROMS problem was the processor was bad so I got a replacement for my defective HD2 now the one i have now runs perfect does not freeze at all and the battery life is perfect im now running MAY 31 Energy ROM
I just did a hard reset. I am going to avoid installing any news apps for a few days to see how the phone does. I' ll post a reply in a few days to give an update. Thanks for the help.
same here.
I have been having this same problem since i have upgraded to the latest version from tmobile website. What is worse it that, i am also having problems with playing videos on youtube. The video would start to play and after few seconds it will freeze and makes a very loud and annoying sound, then shuts itself off and restart, sometimes freezing while restarting, so i had to take out the battery. Sometimes it would freeze right after it restarted. It's becoming so frustrating dealing with these everyday. 40 percent of my time using the phone is spent on restarting, taking the battery off and waiting.
someone please help. thanks!
Have you done a hard reset since installing the new ROM. It's recommended by the super intelligent people on this site. I am not there yet, but I did a few hard resets on my phone after upgrading to the new ROM and it works great.
i would either
1 go back to rom 2.10
or, more likely since its so new
2 go get a new one, see if its the same.
I received a text message from t-mobile indicating that a new update rom was available for install. After updating I noticed that the mobile phone would freeze for a split second and then instantly restart. After having the unit freeze several times throughout the day, I performed a hard restart and did not install any cabs. I noticed that it would freeze when I would go online.
Just yesterday I downgraded back to the original rom and no more problems.
After the hard reset last night, my phone froze several times in the next couple of hours. It even turned off, then back on three times when I wasn't even using it and the battery was full. I have only had the phone for five days, so decided that is wasn't worth the headache and I called T-Mobile to exchange it for a new one. Hopefully, I have better luck with the new one.
Well, I received the new one yesterday and it's doing the same thing. Not sure what to do at this point. I'm irritated that HTC and T-Mobile released this phone when it obviously wasn't ready.
HD2 Freezing issue: Try this
For everyone who's having tons of freezing issues with their HD2. I found something interesting. I got my HD 2 a couple of months ago in June. It ran for almost a month, no freezing but sadly I had to return that one because the output resolution was bad. Some kind of defect. The second one I got for a replacement didn't have much freezing issues but I did encounter a couple and then I installed BeeJive. That program freezes my HD2 sometimes. Then I discovered that my WI-FI wasn't working, no idea what happened. I tried everything thing I could but it would not work. So I did a hard reset.
After the hard reset, the HD2 freezes all the time and was soooo slooooooow. It was so bad that I could not work on it. Having experienced the HD2 before all the freezing issues, I know that it had to be something else causing the freezing. So I hard reset again and reinstalled my applications again and tested each to make sure it was working and not causing the frequent freezing and most importantly, the slooooowness.
So far so good. I still installed BeeJive because it's the best IM software I found out there that uses your data plan for IM. It still causes freezing but I know what functions will cause it so I try to avoid it. I also keep my list of installed applications down to reduce the chance that it's one of my infrequently used apps that's causing the freezing.
So if you're daring, hard reset your HD2, then install your most used applications first, test it, then installed the next frequently used application next, and so on and so on.
One more thing, I've discovered that the auto update for stocks, weather, and frequently direct pushed emails, as well as gmail/yahoo accounts will cause the HD2 to be slow. I still set my gmail to update every 10 minutes because it's my main account, but yahoo gets updated once an hour and outlook gets manually updated during work hours, since I'm at work, and gets direct push for the hours I'm awake at home. No need to push email when I'm asleep.
Another possibility for resolution - microSD card
I purchased a new microSD because I noticed that the one that came with the HD2 is a Class 2 device. I could not take videos for more than a minute and then it gets real choppy.
I bought a new Class 6 card. After getting the card, I tested it against the Class 2 card. Huge difference. It seems that SD card speed and HD2 performance are directly related. I tested the cards with the following applications: Opera Mini, Opera Mobile, BeeJive, Camera, Video Camera, and Email. On both cards, on certain programs, the card access goes down to below 1mbs. However, for the Class 6 card, it ramps up quickly. The class 2 card, being already slow, lingers. This in itself causes a huge lag and freezing. I discovered that on certain applications that froze before, it now doesn't freeze but it does take an extra 'second' to recover.
My biggest relief has been that BeeJive no longer freezes where it froze before on certain functions. I've been running for over a week now without any freezes. I'm not saying you should replace your SD card, yet. However, you can test it to see if the lag is causing the freezing.
A new 16gb card costs $75. Make sure you test it, if you decide to get one. I got 7mbs max access with mine and consistently got 6mbs, which is what it's suppose to be.