Database Users

Wizard Backlight Bug - Reset

When I apply a soft reset to my wizard, (T-Mobile 2.24 Beta ROM found here on the the site), the backlight settings, (battery power), reverts to turning off the backlight at 10 seconds. I can change the settings and they stick until the next soft reset. Any thoughts/hacks/fixes?
(I searched the forums and did not find this solution, so please be gentle if I am asking something I should have found...I try to read as much as possible on this wonderful site. Made a lot of improvements to my MDA through reading and learning but I could not find this one).

I have the exaxt same problem ever since I installed SPB Gprs Monitor. Any chance you also have it?

Nope, so we both have a common culprit. Either the ROM or our apps...
I have:
Registry Wizard, 1.0U
Space Reclaimer
PHM Tray
Smartskey
OmapClock
Eten Dialer
TCPMP
eReader
Sompy Weather
Magic Button
Vade Mecum
Quickreset
Anything in common? Or does anyone else know what causes this bug?

Actually, I misread your post! I don't have this problem. My settings remain after a soft reset. In my case the screen goes blank (or should I say black!) after a soft reset (backlight slider all the way to the left).
We have TCMP and omapclock in common, so I guess you can eliminate those two from your list of potential culprits to your problem

Anyone else with a comment? It's been happening to a colleague of mine as well, again, after we installed the TMobile 2.24 Beta ROM.

We've had this problem with 15 devices we purchased earlier this year - all but 2 are running the TMO USA stock ROM, the others are running the 2.21 custom ROM... but ALL of them will reset the backlight timer to 10 seconds on a soft reset.
Very, very annoying...

Have you checked the content of your \windows\startup folder? You may have some program there that does it. I had another problem with my custom today background picture disappearing afeter each reset and I found out that it was a startup ptogram (custtdstk) that did the trick

I am getting a new one soon...so we will see if that fixes things, (although my colleague will not be getting one). Did anything fix the 15 devices?

Hi , I'm having the same problem as pat12 after sleep or timeout the backlight slider is all the way to the left, has anyone found a fix for this ?
thx paparoach
UPDATE: not sure if this is the fix for everyone but I upgraded to Mr. Clean's 224a rom and now it works, I'm now reloading my apps.

I've tried wiping everything out of the startup folder, doesn't seem to help at all.
Hoping TMO fixes this with their AKU2 ROM for the MDA.

Is anyone here NOT using SPB backup and still getting the problem?

Are you sure none of you are using Goodlink? It has had a known bug that everytime the unit was reset, and the Goodlink launcher was run, it would reset the backlight to 10 seconds. It was finally fixed with client version 4.9.

Are you sure none of you are using Goodlink? It has had a known bug that everytime the unit was reset, and the Goodlink launcher was run, it would reset the backlight to 10 seconds. It was finally fixed with client version 4.9.

I'm definately not using goodlink

That was my issue, Goodlink. I had orphaned this post but now that you mention it, since the upgrade, the issue has stopped. Thanks for the confirmation.

Same thing here - as soon as we upgraded to the 4.9 client, the backlight timeout would no longer reset.

GldRush98 has supplied the fix for this and so I've posted it here on his behalf as he replied on a seperate thread which was running for the same problem.
"The device lock feature causes this bug.
If you don't want it to do that any more you have to do 2 things.
1) Turn off device lock
2) Change the registry key:
HKEY_CURRENT_USER\ControlPanel\Backlight\Locklevel\
Change the "LockLevel" value to "0".
Then your phone will remember your backlight settings again."
Once again many thanks to GldRush98

Oh wow, so in order to get rid of this bug, we have to switch off the single most important feature on the device?
There's got to be a better way...

No, instead of coming up with a sarcastic comment try it..it works! and no features are switched off :roll:

Sorry
But you do mean the Settings--Personal--Lock don't you? The one that you set a password for? If you have to disable this, first of all I won;t get any email from my Exch box any more, and 2nd someone's bound to nick it and see all the dirty txts I've got on it... deffo a case for Max Clifford!
F.

WM5 Alarm Problem

I know there was a thread for this a while back as I read it when searching for something else. Now I can't find that thread (the search function in forums is never great!) but I suddenly have a huge problem with the built in Alarm function on my Wizard...
I've had a few issues before where when the phone is charging overnight it soft resets by itself and then sticks on the initial O2 screen. In the morning, I disconnect the phone from the charger and the phone then boots, I enter the password and the alarm goes off (usually later than the time I set it for). This is annoying but I can live with it.
However, this morning I had HUGE problems. It did the same as usual, phone was stuck on O2 initial screen so i unplugged the charger and the phone began to boot. I entered my password and the alarm started to go off but I was unable to switch it off at all. It does not come up with 'Notification' in bottom left of the screen like it normally does when the alarm goes off. It just kept going off even when I unset the alarm. I did a soft reboot but the same thing happened again. Also, the right-hand light at the top was orange even when the charger was not connected so the phone seems to think it is charging when it isn't.
I have managed to get it to stop thinking its charging by enabling wifi for a few minutes whilst charger is connected, then disabling wifi and disconnecting charger. But, every time I soft reset, the alarm starts going off and wont stop and the orange light comes back (while not not connected to charger). Also, none of my calendar items are reminding me 15 mins before the appointment like they normally do.
Is there anything I can do? I really don't want to hard reset if possible and certainly not just to stop the alarm! I am using Molski's latest 30Mb free WWE ROM. There isn't much installed, just PocketMax PhoneAlarm (great app!), TCPMP, handy Switcher, OMAP and OMAP+, Resco file explorer and Salling clicker. But I have had these apps for a while now. There is also SoftKey which appeared after upgrading ROM and I have changed my left button (directly above the call connect button) to Notes, perhaps this is why the Notification does not come up?
It is so embarrassing that a £400 phone cannot do something so basic as waking you up at the right time
I know a lot of people have had this problem with WM5 but has a fix ever been identified? Sorry about the huge post btw but any advice would be hugely appreciated

I'd say try reflashing that ROM or try another ROM...
The $400 phone was designed to work with the ROM from the manufacturer and MO that it was sold under... If the problem still persists under those circumstances than the problem is most likely hardware related and you should be seeking a warranty repair (if that option is avalible to you). Although, you were made aware when you loaded the cooked ROM that it could cause you problems and voids any warranty.

I had the problem (although not as severe as today) when I was using the default ROM that was installed from the phone company...
Also, from the last thread about this it seems a large number of people with different ROMS/devices have had the problem...I'll reflash if I have to but I'll try a hard reset first....

try removing phone alarm and see how it will now behave.

Read my post in this thread http://forum.xda-developers.com/showthread.php?t=275189

Thanks meschle, I think it's fixed, I had to soft reset then delete the notifications several times, but now it has stopped sounding the alarm every time I soft reset...
Saved me a hard-reset - much appreciated

on my Tytn it says "Clearing Duplicate Events Processing 67 of 66 events" and basically stays like that.
Any ideas?

warmkiwi99 said:
on my Tytn it says "Clearing Duplicate Events Processing 67 of 66 events" and basically stays like that.
Any ideas?
Click to expand...
Click to collapse
Hi it froze - try deleting the duplicate notifications one by one (click on the notification in question) or try trial version of memaid http://www.pocketgear.com/software_detail.asp?id=14279

My Wizard has multiple bugs, need help solving

I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....

Seems like a software problem based on (1) and (2). Is the ROM an official ROM?

Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again

New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that

Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck

Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....

wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power

Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.

bump
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Just bumping

It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.

alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...

Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again

cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.

Thanks again!

TyTn freezes and/or does not "wake up".

After searching for ages for a solution I am now about to throw in the towel.
I would so love this phone if I could get my problems sorted out
My phone randomly...
1. Does not "wake up" when a call or text message comes through. When I do switch on, only then do I get missed call notification and text messages.
2. Phone does not "wake up" when the power button is pressed (about 3 times a day) and I have to soft reset. (LED's still blink to indicate the phone is active)
My ROM: 1.35.222
Radio: 1.18.00
I have uninstalled anything which could have been a problem and only have Ewallet installed.... I even went as far as removing two magnets from the pouch.
Pleeeeeeeeese someone, have the magic solution for me.

But have you ensured that you have done these things?
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
and read these threads to name but three?
http://forum.xda-developers.com/showthread.php?t=282347&page=3&highlight=freeze
http://forum.xda-developers.com/showthread.php?t=288352&highlight=fake+server
http://forum.xda-developers.com/showthread.php?t=286544&page=6&highlight=freeze
Cheers
Mike

I did two things on the same day that have stopped this problem completely....
1. upgraded to the beta cingular ROM (2.06? - AKU 3.3)
2. installed any apps that will be running frequently to the phone memory (Voice Command, Phone Alarm etc)

I just bought nice standalone LCD Weather-forecasting station with Alarm built-in
I can't afford to not get awaken on time.

mikechannon said:
But have you ensured that you have done these things?
http://forum.xda-developers.com/showpost.php?p=1078848&postcount=2
and read these threads to name but three?
http://forum.xda-developers.com/showthread.php?t=282347&page=3&highlight=freeze
http://forum.xda-developers.com/showthread.php?t=288352&highlight=fake+server
http://forum.xda-developers.com/showthread.php?t=286544&page=6&highlight=freeze
Cheers
Mike
Click to expand...
Click to collapse
Thanks for that but I had already tried all the solutions.
However... I think I may have found the problem.
Although I had removed all programmes, the one thing I did since my last post was to remove a dialer skin I had installed (my last resort). This seems to have made the problem go away (two days with no freezing so far)
Any comments on how on earth a skin could effect my TyTn?

I agree with you, I uninstalled a dialer skin (JPLDialer_Au24_Black from PaulyA) because it was conflicting alot with Magic Button.
The other thing I did was removed an item from my Today Items - Newsbreak (an RSS feed which needs an internet connection). I put it in my menu instead, and this has decreased problems as well.
Things seem to have improved slightly, and ActiveSync isn't opening as spontaneously like it used to.

Mine didn't turn on twice (it wasn't alarm, I manually tried to turn on) and it froze. I then rezlized it happens if you have something sensitive installed on storage, because when device wakes up the storage doesn't wakeup as quickly as the device.
So everything that remains in memory most of the time (today plugins and other stuff) I install on the device, not storage. No freezes since then, fingers crossed.

[email protected] said:
Thanks for that but I had already tried all the solutions.
However... I think I may have found the problem.
Although I had removed all programmes, the one thing I did since my last post was to remove a dialer skin I had installed (my last resort). This seems to have made the problem go away (two days with no freezing so far)
Any comments on how on earth a skin could effect my TyTn?
Click to expand...
Click to collapse
Oh, oh. Spoke too soon. After behaving for a while it's back to its old tricks.
Phone does not wake up to recieve calls or text messages. Of course I only find out hours later when I switch it on to use it and get 5 text messages and 5 missed call notifications

HD2 Keeps losing settings

About once every three times I soft reset my phone it wipes all the settings, mail account, wifi keys, facebook login, my-phone sync login, data connection settings the bloody lot. Have the HTC wwe 1.66 stock rom installed with CHT. Anybody else have this problem? Any ideas on how to stop it from happening again?

Do I need a special handshake or something to get a reply on here?

lol, not as far as I know...
I'm on 1.66 WWE with CHT installed and I've never lost any settings on soft reset.

I had this problem with my stock 1.66 ROM and also had CHT installed too.
I first thought it might be CHT 1.7.0, but uninstalling it still didnt fix the fact that the login details for Live Messenger/My Phone/Marketplace/Facebook weren't being saved properly (ie: kept prompting me each time).
I've hard reset to fix the login details issue and so far it's ok. I'm running a minimum amount of apps to see what might have caused it (no AEB Plus, no BsB Tweaks, no CHT; FB/Marketplace/My Phone/Google Maps/Opera 10/SPB Wireless installed)

Mmmm, might bite the bullet and flash the tmob 1.72 rom. It's a pain in the arse though got atleast 50 apps installed and it's not running to bad but when it needs resetting I have to put all the settings in again. Acutally it's just occured to me that just before the last settings loss, I had the non stopping vibration problem that's been happening on and off every month or so (the settings probably got wiped the last time this happened too)

I was going to open a thread like this myself, but luckily I found one already opened.
I am on a 2.10 tmous based rom, and I have the habit to switch out a battery when it's empty to put in a new charged one, so I just open the cover while the phone is on (either in standby or not) remove the battery and put in the other one, having the same effect of a soft reset after all.
I never associated this beahviour with the sudden resets... anyway I keep losing email account and wifi info as well! I do not use facebook (lucky me) nor myphone or other services, but for sure my mail accounts get wiped every once in a while, and when trying to connect to home network I get a "new network" message. I am definitly tired of adding them manually each time, nor I am confortable creating a provisioning XML with clear passwords inside
That's a real pain.

Slightly different problem happened yesterday, only lost my home router's pass key this time - everything else stayed put. Am getting past the irritation of finding the pass keys and typing them in by saving them in a hidden file on my phone, when one goes I just copy and paste it in - back up running in seconds.

Similar in my case. I have cooked ROM Hypnosis V 4.0 with latest hotfixes and tweaks and after SR phone lost some settings like light, notifications and other, which i change in registry...

Have you flashed that 1.72 rom yet? Its much better than the useless ****e they shipped our phones with. I havent had to hard reset once since I flashed
Before it was a weekly occurence lol
Seriously though, I never had that on the old rom or this one.
I think you'll find it worthwhile updating (if you havent already).

1.72 is not WWE, so i don't.