I have a Touch HD that has a faulty touchscreen which doesn't recognise screen presses.
It's going to go back as faulty and should be replaced however I need to get the contacts off the device before it's sent back.
When I connect the Touch HD to a PC it defaults to internet connection sharing and I can read the sd card as a removable drive.
Is there any way to way to change the default connection method to activesync without using the touchscreen, all other buttons work?
Is there any way of remotely controlling the Touch HD from a pc?
I've arranged for the phone to collected for warranty but realised that I don't have some of the numbers off it so any help would be appreciated.
http://forum.xda-developers.com/showthread.php?t=475465&highlight=remote+control
Thanks for the suggestion but unless I'm mistaken they rely upon connecting the phone to the pc via activesync and unfortunately I can't do this because when you connect the phone it remembers and defaults to the last connection type which was as a modem not as active sync.
If anyone knows a way of reseting this via the pc and sd card or using the other buttons such as volume up, down and power then please let me know.
Even if so ... Under Windows mobile Device Center you can use device without setting up and then use File manager to discover the HDD and SD card.
At least under Win7 I am able ...
jenotc said:
Even if so ... Under Windows mobile Device Center you can use device without setting up and then use File manager to discover the HDD and SD card.
At least under Win7 I am able ...
Click to expand...
Click to collapse
Unless I'm missing something doing this allows access to the storage card as a removable drive but nothing else as the phone doesn't go into active sync mode unless you select it on the screen and I can't do that.
Is it possible to write and execute a function to the sd card (perhaps even autorun) that changes the default option on the phone to active sync?
hmm, that's a tough one, but I have an idea.
One thought that came to mind is to install My Mobiler on your PC. That allows you to control the HD via the mouse on the PC. Of course, it requires the active sync connection that you are trying to get to - so it doesn't really help.... EXCEPT that in your case, it might.
Normally, MyMobiler only connects when the phone is using activesync. However, when the phone is set to "share internet connection", My Mobiler attempts to connect to the phone anyway. If the phone is NOT able to connect to the internet (via 3G etc) then My Mobiler is successful in connecting to the phone. If the phone is able to connect to the internet, then My Mobiler does not connect to the phone.
So, try this.
Turn the phone off and take out the SIM card (that way the phone will not be able to connect to the internet).
Turn the phone on and wait until it is all booted up.
Plug it into the PC via USB.
In your case, it will connect as "share internet".
On your PC, open My Mobiler and wait for it to connect to the phone (it might install it on your phone for the first time too). Once you see your phone's screen on the My Mobiler window, you can control the phone via your mouse.
On the phone (via mouse), go to:
Start > settings (if on HTC Sense, then Settings tab > Menu > all settings)
Now go to connections > usb to pc
This might all vary depending on the ROM you are using, but the general idea should be correct.
There you can change the settings for how the phone connects when plugged in via usb. You can set it to always connect via active sync. Then, the next time you plug in your phone, active sync should start and you should be able to backup your contacts as usual or delete them off the phone etc.
I tested the steps and it worked. I hope it works for you. Let me know.
EDIT:
If My Mobiler still will not connect, you can change the settings of My Mobiler so that it will connect with the phone via IP instead of active sync.
To do so, in My Mobiler, go to "File > open settings" and scroll almost to the bottom of that text file to find where you would need to change the settings.
Related
I have my 8525 setup to sync my calendar and contacts with my work exchange server. It works fine unless I connect my phone to my home PC and ActiveSync tries to sync it. I suspect the exchange server is setup to recognize mobile devices and not allow a non mobile device to connect.
Is there anyway to prevent the sync when connected to the PC and leave it enabled for getting it's own updates through it's own data connection?
Or is there a fix to let the PC successfully connect?
Turn off or uninstall ActiveSync on the home computer?
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.
Also depends upon DNS etc.
E.g. I have exchange server on local LAN, but use DynDNS to access it over the internet.
So, entry for my phone is mydomain.dyndns.org (or whatever). Thing is, when you plu the phone a PC on the LAN at home, it tries to resolve mydomain.dyndns.org, which of course it does, and ends up with my external internet address.
I solved this by putting an entry mydomain.dyndns.org in the hosts file of the PC I use to connect the phone, pointing to the LOCAL LAN address of the exchange server.
Hope that makes sense.
Could, of course, be irrelevant for you tho
Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.
Turning off ActiveSync
eaglecomm said:
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.
Click to expand...
Click to collapse
I do use ActiveSync on my PC on occasion to install/remove software.
I am not aware of any way to deactivate it though. I could of course remove it from startup applications but once you launch it you cannot shut it down easily.
Exchange Sync
philg2000 said:
Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.
Click to expand...
Click to collapse
Exactly.
The issue is work exchange and home PC.
Oddly though, I do not remember having this problem on my 8125. Perhaps I did have it and just do not remember.
Is there a way to stop the device from using the PC internet connect and force it to use it's own radio? I suspect this is not the device so much as it is ActiveSync on the PC side.
Is it a known issue that the exchange server is looking at the connecting device to determine if it is indeed a mobile device? The exchange server domain is listed as mobile.mydomain.com where our normal remote access exchange domain for Outlook Web Access would be mail.mydomain.com making me think it is specifically setup for Windows Mobile devices and it does some detection of the device type.
I do not seem to be able to setup different sync settings on the PC than on the device as they update to the other when connected.
Others must have this problem as well but I have not seen any other threads on it yet.
I'm just guessing here...
maybe you can try to erase your device from your home pc and stablis a new partnership again, but this time when the options apear, choose to sync nothing, I mean disable the sync options in ActiveSync at your home...
or set the new partnership as guest, this way the PPC wont try to sync but will let you explore or install programs.
If I understood rigth, you dont neet to sync info with your home pc, just instal programs or explore the PPC
edit: also, in Connection Settings in activesync put a checkmark in "allow wireless connection..." just to let your phone have a GPRS connection while attached to your pc.
Hope it could help.
Regards
Mablan
I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
I think not plugging into the PC to charge may be the way to go and either plug into another PC without ActiveSync or into the AC charger. I was thinking about getting a cradle though and that would be a nuisance.
Would this same issue occur if I were using BlueTooth to sync with the PC? I wonder.
I also frequently have problems if the 8525 is left plugged into the computer overnight. It will sometimes lock up on me so that I cannot turn it on and have to soft reset, or it will seem to be working until I try and make a data connection and find that it will not connect and also requires a soft reset. This is a major nuisance when I am playing audio through a BT connect in my car and realize I cannot connect data and have to reset. The BT connect in my car is NOT automatic and I have to go to Com Manager/Settings/Bluetooth Settings/Devices then I have to Top/Hold on my Scosche adapter and select Set as Wireless Stereo. This is difficult to do while driving. Might have to look for a different BT receiver for the car as this is a nuisance that does not exist in my HT820 headset.
the_nite_owl said:
I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
Click to expand...
Click to collapse
In Activesync...open File menu, then choose Connection Settings, a pop up window will open, in that window the last option is the one that has to be checked...
Also, if you connect your device to PC in home only for charging it, then I think the option of conect as guess is a good opction...
Regards;
Are you getting an error message?
Try browsing the internet while connected to the PC. Its often an XP firewall/security issue. I had the same problem with one of my PCs. Installing AS 4.5 fixed it.
Hope that helps you.
Please help, I have a touch vogue wm6.1 , there is no icon to disconnect actsync as there used to be on wm6, i connect my htc to the pc with a usb cable to do internet sharing, but it starts sync , and I can't find a way to disconnected manually. any solutions please.
than you.
I've been using Killsync: http://www.pocketpcfaq.com/applications/killsync.htm for quite a white with no problems at all.
I have it in Quick Launch on my Windows XP computer. Just select and it shuts down Activesync and goes away.
I am usually connected via USB and it is a nuisance to be repeatedly shutting off the Touch.
If you have ActiveSync on your PC, you can choose which files to sync, simply uncheck all of the boxes so that nothing syncs to your computer. This way you do not have to download and install any programs on your vogue.
or go to start, run, type msstartup or msconfig and uncheck the activesync and wescomm and there's another process too, i forget, I'm on win7 now, so Im not quite sure. no need for added programs to take care of disabling the program from the startup list....
My wife's Touch (on Win 6.1) screen is not working; it seems that both digitizer and screen have gone bad.
We have received replacement phone but I need to download data from her broken phone (such as pics/contacts/footprints) before we swap replacement phone with broken phone and ship broken phone back.
Phone is not visible on ActiveSync (I think Phone as Disk Drive option was checked previously), so I can not connect the phone to PC.
Any other suggestions to download data from phone's memory to PC?
My Mobile
www.mymobiler.com
Shows on your PC a window that is what's on your phone.
and you can control the phone from the pc
Thanks guys, that's exactly what I was looking for as far as controlling Touch from PC is concerned.
NFSFAN's ROMs have three connection USB options:
ActiveSync
Disk Drive
Internet Sharing
But yet, whenever I connect Touch to PC, by default it goes to Disk Drive mode without going through ActiveSync setting.
Or, is there any way to force ActiveSync setting remotely?
I know not why but my HD2 has started going direct to Internet Sharing when I plug it into my PC.
This means I cannot get to use WMDC to sync or browse the storage via my PC.
I don't recall setting it to always connect for Internet Sharing & never ask again but could do with finding out how to reset this feature so it asks my preference for the connection every time.
Anybody know how please?
Open Start -- Settings -- All Settings -- Connections -- USB to PC.
In here you can change it to what you like as default, but there is a tick box at the bottom which stops it being shown etc.
Thanks for the reminder!! Doh!
However... the "Ask..." checkbox was already ticked!
Seems to beworking a bit better right now having un-/re-ticked each setting as I require & doing 2 restarts.
WMDC seems to be playing nicely again now.
Thanks
Eddie
my phone keeps saying check usb cord but everything is connected and i even used another cord. the laptop with Windows xp.
Got a replacement phone yesterday and recovered from backup. After the backup was complete I was not able to run activateSync. The device connected fine and I could explore it via the PC just could not sync with Outlook.
I think the problem is the device thinks it is a new network device and adds a LAN connection. Being at work the firewall blocks it. I seem to recall a menu when I first set this up allowing you to set what happens when ActivatSync starts and how the phone should react. I did not get that this time due to the recovery from backup I suppose.
Does anyone know how I can stop this device from thinking it is a new moden and just sync?
Did you set the USB connection popup to ActiveSync? You've got the modem, Sync and mass storage choice, if modem is chosen it will obviously appear as a modem.
rphillip said:
Got a replacement phone yesterday and recovered from backup. After the backup was complete I was not able to run activateSync. The device connected fine and I could explore it via the PC just could not sync with Outlook.
I think the problem is the device thinks it is a new network device and adds a LAN connection. Being at work the firewall blocks it. I seem to recall a menu when I first set this up allowing you to set what happens when ActivatSync starts and how the phone should react. I did not get that this time due to the recovery from backup I suppose.
Does anyone know how I can stop this device from thinking it is a new moden and just sync?
Click to expand...
Click to collapse
The options that you mention are in settings (or all settings, from the settings tab and then menu), connections, USB to PC. You can tell it there what to do when your device is connected to a PC via USB.
Hope this helps