Database Users

Stop exchange sync when connected to PC?

I have my 8525 setup to sync my calendar and contacts with my work exchange server. It works fine unless I connect my phone to my home PC and ActiveSync tries to sync it. I suspect the exchange server is setup to recognize mobile devices and not allow a non mobile device to connect.
Is there anyway to prevent the sync when connected to the PC and leave it enabled for getting it's own updates through it's own data connection?
Or is there a fix to let the PC successfully connect?

Turn off or uninstall ActiveSync on the home computer?
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.

Also depends upon DNS etc.
E.g. I have exchange server on local LAN, but use DynDNS to access it over the internet.
So, entry for my phone is mydomain.dyndns.org (or whatever). Thing is, when you plu the phone a PC on the LAN at home, it tries to resolve mydomain.dyndns.org, which of course it does, and ends up with my external internet address.
I solved this by putting an entry mydomain.dyndns.org in the hosts file of the PC I use to connect the phone, pointing to the LOCAL LAN address of the exchange server.
Hope that makes sense.
Could, of course, be irrelevant for you tho

Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.

Turning off ActiveSync
eaglecomm said:
Can you just uninstall or turn off the ActiveSync app on your home PC? If you turn off the 'Start when Windows starts', it should stay off until you decide to open it on your own. The phone should still charge and that is the reason I am assuming you are plugging it in to your home PC. Just my 2cents.
Click to expand...
Click to collapse
I do use ActiveSync on my PC on occasion to install/remove software.
I am not aware of any way to deactivate it though. I could of course remove it from startup applications but once you launch it you cannot shut it down easily.

Exchange Sync
philg2000 said:
Actually, I have just re-read your orginal post where you mention "Work Exchange Server" so what i have said is indeed probably irrelevant.
Click to expand...
Click to collapse
Exactly.
The issue is work exchange and home PC.
Oddly though, I do not remember having this problem on my 8125. Perhaps I did have it and just do not remember.
Is there a way to stop the device from using the PC internet connect and force it to use it's own radio? I suspect this is not the device so much as it is ActiveSync on the PC side.
Is it a known issue that the exchange server is looking at the connecting device to determine if it is indeed a mobile device? The exchange server domain is listed as mobile.mydomain.com where our normal remote access exchange domain for Outlook Web Access would be mail.mydomain.com making me think it is specifically setup for Windows Mobile devices and it does some detection of the device type.
I do not seem to be able to setup different sync settings on the PC than on the device as they update to the other when connected.
Others must have this problem as well but I have not seen any other threads on it yet.

I'm just guessing here...
maybe you can try to erase your device from your home pc and stablis a new partnership again, but this time when the options apear, choose to sync nothing, I mean disable the sync options in ActiveSync at your home...
or set the new partnership as guest, this way the PPC wont try to sync but will let you explore or install programs.
If I understood rigth, you dont neet to sync info with your home pc, just instal programs or explore the PPC
edit: also, in Connection Settings in activesync put a checkmark in "allow wireless connection..." just to let your phone have a GPRS connection while attached to your pc.
Hope it could help.
Regards
Mablan

I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
I think not plugging into the PC to charge may be the way to go and either plug into another PC without ActiveSync or into the AC charger. I was thinking about getting a cradle though and that would be a nuisance.
Would this same issue occur if I were using BlueTooth to sync with the PC? I wonder.
I also frequently have problems if the 8525 is left plugged into the computer overnight. It will sometimes lock up on me so that I cannot turn it on and have to soft reset, or it will seem to be working until I try and make a data connection and find that it will not connect and also requires a soft reset. This is a major nuisance when I am playing audio through a BT connect in my car and realize I cannot connect data and have to reset. The BT connect in my car is NOT automatic and I have to go to Com Manager/Settings/Bluetooth Settings/Devices then I have to Top/Hold on my Scosche adapter and select Set as Wireless Stereo. This is difficult to do while driving. Might have to look for a different BT receiver for the car as this is a nuisance that does not exist in my HT820 headset.

the_nite_owl said:
I cannot find an "Allow wirelessconnection" option in ActiveSync. I am running the version released a couple of months ago for the DST fix.
Click to expand...
Click to collapse
In Activesync...open File menu, then choose Connection Settings, a pop up window will open, in that window the last option is the one that has to be checked...
Also, if you connect your device to PC in home only for charging it, then I think the option of conect as guess is a good opction...
Regards;

Are you getting an error message?
Try browsing the internet while connected to the PC. Its often an XP firewall/security issue. I had the same problem with one of my PCs. Installing AS 4.5 fixed it.
Hope that helps you.

Cannot sync email when phone is connected to computer through USB

I upgraded my firmware to 2.17 from 2.09 and now my phone cannot sync email while the USB is connected to my pc. Anyway to fix this?

I had this issue with the 2.09 and currently have it with 2.17. Sprint tech help was unaware of this issue (big shock). Does anyone know the answer?

EVDO While on USB
Do you loose all internet connectivity while docked? Have you checked this setting:
On the computer, open ActiveSync and navigate to: File -> Connection Settings..., make sure that "Allow wireless connection on device when connected to the desktop" is checked.
-Jason

i have the same issue, and the check to allow connections is turned on, at least in xp. I can't find the same option in vista.

I would assume that if I dropped a new ROM on my device I would need to configure a whole new ActiveSync profile. Unfortunately, from my own experience, ActiveSync is a B***H when it comes to having 2 sync profiles. I remember even uninstalling AS and trying to remove all references in Program Files and REG and it still thought I was syncing with the same device.
I would have to suggest something extreme. Installing AS on another PC and trying to sync or... reimage your PC and reinstall AS fresh.

I had the same issue, there is a thread on msn about this...
http://forums.microsoft.com/windowsmobile/ShowPost.aspx?postid=2620369&siteid=65
For me, turning on wifi on and then back off via the hard switch seems to fix the issue. Hope it helps.

try settings-connection-usb to pc- and uncheck Enable Advanced Network Functionality

Activesync won't explore phone

WM6 w/ Home, no other hacks that I can think of.
AS 4.5, WinXP
Just as the title says, when I tell it to explore the phone, it just goes to my C: drive on the PC.
I also have My Mobiler running, but it stopped working well before that. In fact, I don't think it's worked in several months, sometime shortly after I upgraded to WM6. Any solutions? Anything I add either has to be done by taking out the card and putting it in my PC, or adding to the 'to be synced' folder.

uninstall active sync and restart the computer then install active sync again. Make sure your device is disconnected during all this. If that doesnt solve it i would try backing up your phone using spb backup and try hard resetting it. The fact you can sync the folder shows that you have a connection. But is that my mobiler? Have you checked the settings options in active sync and made sure that allow connections via usb is selected?

hd2 won't activesync

My ActiveSync won't Sync
I found with "Enable faster data synchronization check box" ON then doesn't even start ActiveSync on PC. Instead the LAN icon starts searching for an IP.
if OFF then it tries then ActiveSync says ERROR code 85010001
this page
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
says An invalid HTTP communication or protocol syntax occurred.
reboot doesn't help.

Are you sync to Exchange of PC files?
if Exchange, try turn off push update, sync, and turn it back on.

sounds like it's stuck in modem mode or something.. have you tried switching between modes? e.g. put it in modem mode and disk drive and then activesync again..

no Exchange
turned off all except contact/calendar
tried disk drive and then activesync but no good
then tried turning bluetooth off and it worked with with "Enable faster data synchronization check box" off
so still not perfect

The more complex, the more can go wrong. Recently my HD2 has not been running activesync on connection. It is a problem after I have hibernated my PC, but also randomly at other times after a disconnect and reconnect.
Following hte advice above I've tried the change to modem, change to disk and back to activesync, but that did not help. Unchecking the "Enable faster data synchronization check box" has now allowed it to connect.
While activesync was unable to connect, I could still connect using a brilliant little program, sadly not recently updated, called mymobiler. That lets me control the HD2 from my PC< and do screen dumps as well. So how come that would connect but MS Activesync would not? And it was not a new install, I've had that since my first few days of the HD2 and worked well until the last couple of weeks, when this issue has become increasingly annoying.
While activesync was telling me I was disconnected, in the Windows 7 Devices and Printers there was an icon for a "Generic RNDIS" but nothing else about it. When on the HD2 I go back into USB to PC and check the tickbox for "Enable faster data synchronization" that icon reappears. Maybe disabling then enabling this check box has sorted it. Time will tell.

Hmmm...
It is not a new issue with activesync and htc phones. This thread is a year old.
In fact a search of hte web shows htis is common across several makes of phone.

Damn. When I installed HTC's latest hotfix for SMS, it soft reset the HD2.
On restart, the HD2 was not recognised by the PC, but it does show in Devices and Printers as the generic RBIS. So; uncheck the "Enable faster data synchronization" and it appears on the PC as a Generic Serial device, then becomes a live device in the Mobile Device Centre. I guess we won't be using faster then.
What I don;'t understand is why both of the showings in the Devices and Printers are Generic. Surely there is a driver?

argh, now it's broken again, had BT on...
htc has no clue and suggests (again) that I just keep creating a new partnership each time I have this issue (daily)

Are you sync'ing to an external exchaneg server as well as locally?
I had an issue with mine that the external exchange and local seemed to clash some how, I deleted the external and all internal connections from the phone's active sync screen and then the local PCwas able to re sync, then added each of the other conections and made sure that there where no contradictions in the syncing rules?
Maybe not your issue but worth mentioning!

speakerphone said:
argh, nowt's broken again, had BT on...
htc has no clue
Click to expand...
Click to collapse
I regret this is incomprehensible. "nowt" means nothing, so you are saying that nothing is broken again. That would be good, not bad. Your post then stops part way through and concludes negatively against HTC, though for no reason whatsoever. Please could you repost with something that makes sense?

I have no exchange servers, just local PC,
but all errors are exchange related, so HTC say.

if you dont have an exchange server then remove it completely ftom the list of sync locations (i cant remember how you do this, but its the same screen where you select what you want to sync). ive found that if it isnt being recognised that removing the phone from device manager list in windows (deleting drivers/software if asked) and reconnecting the phone seems to work. i have my driver install set to use windows update to locate drivers so try this as well

HD2 won't activesync via bluetooth
My LEO do sync properly via USB. Not connect absolutely via BT.
my setting is :
internal GPS connect via COM4 to TomTom7, VisualGPSce, TutorAssist
and seems to be:
bluetooth port IN is COM1
bluetooth port OUT is COM2
In my Notebook the lonely Local port is COM5. No other one is available
ActiveSync Bluetooth connection is set on COM5

So i know this thread is way old but figured id give it a try. The screen cracked on my TP2 and I cant get WMDC to recognize my device to pull the data. I'm pretty sure that enable faster data synchronization is checked and my screens broken so i can't fix that. Is there another way I can access the phone? Any help is appreciated ty.

Urgently need to get data from Touch HD

I have a Touch HD that has a faulty touchscreen which doesn't recognise screen presses.
It's going to go back as faulty and should be replaced however I need to get the contacts off the device before it's sent back.
When I connect the Touch HD to a PC it defaults to internet connection sharing and I can read the sd card as a removable drive.
Is there any way to way to change the default connection method to activesync without using the touchscreen, all other buttons work?
Is there any way of remotely controlling the Touch HD from a pc?
I've arranged for the phone to collected for warranty but realised that I don't have some of the numbers off it so any help would be appreciated.

http://forum.xda-developers.com/showthread.php?t=475465&highlight=remote+control

Thanks for the suggestion but unless I'm mistaken they rely upon connecting the phone to the pc via activesync and unfortunately I can't do this because when you connect the phone it remembers and defaults to the last connection type which was as a modem not as active sync.
If anyone knows a way of reseting this via the pc and sd card or using the other buttons such as volume up, down and power then please let me know.

Even if so ... Under Windows mobile Device Center you can use device without setting up and then use File manager to discover the HDD and SD card.
At least under Win7 I am able ...

jenotc said:
Even if so ... Under Windows mobile Device Center you can use device without setting up and then use File manager to discover the HDD and SD card.
At least under Win7 I am able ...
Click to expand...
Click to collapse
Unless I'm missing something doing this allows access to the storage card as a removable drive but nothing else as the phone doesn't go into active sync mode unless you select it on the screen and I can't do that.
Is it possible to write and execute a function to the sd card (perhaps even autorun) that changes the default option on the phone to active sync?

hmm, that's a tough one, but I have an idea.
One thought that came to mind is to install My Mobiler on your PC. That allows you to control the HD via the mouse on the PC. Of course, it requires the active sync connection that you are trying to get to - so it doesn't really help.... EXCEPT that in your case, it might.
Normally, MyMobiler only connects when the phone is using activesync. However, when the phone is set to "share internet connection", My Mobiler attempts to connect to the phone anyway. If the phone is NOT able to connect to the internet (via 3G etc) then My Mobiler is successful in connecting to the phone. If the phone is able to connect to the internet, then My Mobiler does not connect to the phone.
So, try this.
Turn the phone off and take out the SIM card (that way the phone will not be able to connect to the internet).
Turn the phone on and wait until it is all booted up.
Plug it into the PC via USB.
In your case, it will connect as "share internet".
On your PC, open My Mobiler and wait for it to connect to the phone (it might install it on your phone for the first time too). Once you see your phone's screen on the My Mobiler window, you can control the phone via your mouse.
On the phone (via mouse), go to:
Start > settings (if on HTC Sense, then Settings tab > Menu > all settings)
Now go to connections > usb to pc
This might all vary depending on the ROM you are using, but the general idea should be correct.
There you can change the settings for how the phone connects when plugged in via usb. You can set it to always connect via active sync. Then, the next time you plug in your phone, active sync should start and you should be able to backup your contacts as usual or delete them off the phone etc.
I tested the steps and it worked. I hope it works for you. Let me know.
EDIT:
If My Mobiler still will not connect, you can change the settings of My Mobiler so that it will connect with the phone via IP instead of active sync.
To do so, in My Mobiler, go to "File > open settings" and scroll almost to the bottom of that text file to find where you would need to change the settings.