Last night I stopped being able to sync. When I plug in my cable (laptop doesn;t have bluetooth) It makes a noise and does start and continue to charge the device, however it gives me an error message for syncing. It tells me it can't sync. It then shows the guest profile in the active sync screen on the pc.
I have no idea what has happenned and can't fix it.
Any idiots guide ideas please.
I'm not sure about this, but it's what I would try, delete your device's profile on the laptop, then delete your laptop's profile on the device.
Just in case, on your laptop open up activesync, click on file - Delete Mobile Device.
On your device, I've got a Wizard, but there can't be that much of a difference for the steps, so what you need to do is open up activesync on your hermes, menu - options on the options screen delete your laptop's profile.
Since you can actually connect, I would think that this will work.
fixed
thanks for that. I had to deleter and reinstall active sync on the laptop to fix it. nothing else worked. thanks
hey xda..i recent down a rom for my tmo wing open-touch 3.0 for wing only i believe its called now i cant upload anymore roms because it saying it cant read the connection is the 6.1 affecting the connection?ill get error 222 i believe when i upload rom help plz thanx
Im sorry, but your post doesn't really make any sense and was kind of unintelligible.
It sounds to me like youre trying to flash a rom onto your phone but its giving you a connection error? IF that's the case, uninstall activesync, and redownload it from MICROSOFT
If that's not what you mean, Could you please try to explain it a little better?
I Think this might workout,
Start -> Settings -> Connections-> USB to PC
There uncheck the Box and it might do it.
Ghostrider
I've had a similar issue. Once doing the Hard SPL and the screen goes white, disconnecting active sync. I can never get active sync to reconnect to finish with the flashing process. I've tried uninstalling and reinstalling active sync 4.5. Unplugging and plugging usb cable back in, etc. Nothing seems to work for me on getting active sync to connect after my phone reaches the white out screen part. It shows the Wing in the Mobile Device section.I've tried going to connection settings in active sync and clicking connect...just goes through all the com ports, but nothing happens. I'm left with the only option of disconnecting and doing a soft reset. Once that happens, of course the phone connects instantly to active sync.
Keep in mind, activesync will only show connected as long as windows is running on the phone and establishing the connection between your Windows PC and Windows Mobile Device.
Throughout the flashing process, activesync may not show connected, but as long as the phone is showing up in your device manager then you should be ok... and the flashing process should work.
WM6 w/ Home, no other hacks that I can think of.
AS 4.5, WinXP
Just as the title says, when I tell it to explore the phone, it just goes to my C: drive on the PC.
I also have My Mobiler running, but it stopped working well before that. In fact, I don't think it's worked in several months, sometime shortly after I upgraded to WM6. Any solutions? Anything I add either has to be done by taking out the card and putting it in my PC, or adding to the 'to be synced' folder.
uninstall active sync and restart the computer then install active sync again. Make sure your device is disconnected during all this. If that doesnt solve it i would try backing up your phone using spb backup and try hard resetting it. The fact you can sync the folder shows that you have a connection. But is that my mobiler? Have you checked the settings options in active sync and made sure that allow connections via usb is selected?
so i thought i'd give vista's "windows mobile device center" a try on my vista laptop, and wasn't surprised to find that i couldn't get it to recognize my phone. i was surprised to find that the xp computer that i've been using with activesync for a long time suddenly stopped recognizing my phone as well.
up to now i've hard reset phone (dcd 3.04, 3.37 radio) and reinstalled activesync 4.5. no dice. please if anyone can help me troubleshoot this thing i'd be way grateful. why has my phone stopped communicating with my computers?
For WM 6 devices, on Vista you must upgrade to Windows Mobile Device Center 6.1.
i downloaded and used 6.1 on my vista machine, but it didn't work. any other ideas? i think there may be something that changed on the phone, because now, activesync won't work either...
...bytheway, the phone will charge when plugged into either, but that's about it.
...bytheway, the phone will charge when plugged into either, but that's about it.
Click to expand...
Click to collapse
Just for ****s and giggles, have you tried the following:
1. Using a different usb port
2. Blowing the dust out of the port on the phone
3. Using the Y adapter that came with the phone in between the sync cable and the phone
First, plug into the USB, wait for the Windows new device chime, see if anything occurs in the WM Activesync.. If no Activesync connection is made (after the 'connecting' has stopped) then unplug and plug in back in another USB port. Do that at least 4 times (cycling between ports...even the same may eventually work) to see if you have a success.
Restart your PC, Soft-rest your phone and try again.
If still nothing, then don't bother plugging your phone in and then Run As An Administrator the attached batch file and then under View 'Show Hidden Devices.' You'll now see all devices that have ever been installed and retained for your OS, with the faded devices as those not currently attached/active.
Rather than the batch file you can open up a Command Promp Window with Administrator access (Start\Programs\Accessories\Right Click on Command Prompt and Run As An Administrator)
(I usually keep that batch file accessible in the root of my OS partition, just to keep it easy to clean out legacy device drivers that can cause problems.[/i])
Enter:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
Uninstall
Network adapters\Microsoft Windows Remote Adapter
Portable Devices\PocketPC
Then under Programs & Settings uninstall the Windows Mobile Device Center upgrade, and then reboot your PC. Reinstal that Device Center 6.1 update and then again connect your phone with the USB. (for the XP machine you can do all of the and unistall/reboot/reinstall the ActiveSync 4.5.
(note to self or another.....these steps to be added to the Wiki for ActiveSyn issues)
well, i'm thinking that the "****s and giggles" have it. i blew into the port, plugged her in, and it connected to my xp machine, just like days of old. after about 3 minutes though, the connection dropped, and i've not been able to get it going again since. i think this rules out any software/settings problem, and looks like it's a hardware issue. i'll try cleaning it one more time a little later, and if no go, i'll have to figure a way to re-flash the stock rom (i only have a 6gb card...) and send the beast back. thanx for the input, guys (specially keystone, dang man that was one badass post with some instructions that will help someone, i'm sure.)
Do you have the Y adapter that came with the phone? The one with the audio jack and the 5 pin mini usb on one end and the 11 pin mini usb on the other? The reason I ask is because for some reason HTC decided to put an 11 pin mini usb connector on our phones, yet supply us with a data cable that's standard 5 pin mini usb. If you have it, just humor me and try it and see if it keeps the connection.
Oh and P.S....the "****s and giggles" wasn't just a shot in the dark. I've solved many activesync problems for people before using all 3.
I actually hadn't used the cord without the Y-adapter untill today. both ways yeild the same result.
Another Activesync problem
I've been on vacation the last week and while away i had to do a clear storage..anyway, my phone was fine but when i connect thru activesync i get an error code : 85010014 and my contacts list doesnt get updated...:S can anyone out there give me some advice or do i hafto start from scratch?
Also is there a way to find my contacts on my comp?
jinx01 said:
so i thought i'd give vista's "windows mobile device center" a try on my vista laptop, and wasn't surprised to find that i couldn't get it to recognize my phone. i was surprised to find that the xp computer that i've been using with activesync for a long time suddenly stopped recognizing my phone as well.
up to now i've hard reset phone (dcd 3.04, 3.37 radio) and reinstalled activesync 4.5. no dice. please if anyone can help me troubleshoot this thing i'd be way grateful. why has my phone stopped communicating with my computers?
Click to expand...
Click to collapse
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Damn! That was simple. I unchecked the "Enabe advanced network functionality" box and I'm up and running! I'll save the hoops for later. Thanks!
treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
This is the fix almost 90% of the time......
treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
Worked for me. Thanks!
ok ive tried all except the hidden devices thing (gonna try it now) and no go will post if it works oh im on DCD's 3.2.6 rom and the 6.1 of device center and i dont think it has anything to do with it but i just installed 2007 outlook
treeboy said:
Well the hoop jumping is fun and all but I think if you uncheck the "Enabe advanced network functionality" in Start > Settings > Connection > USB to PC it may help.
Click to expand...
Click to collapse
Hi, thanks that work for me fine too
my mogul has been giving me crap with vista and xp for weeks. Nothing can solve it. I've re-flashed, downgraded, used different ports, different cables, modified the USB to PC settings.
Add this to the list of things that randomly seem to be a problem for this phone.
I had a similar situation, none of the software based suggestions fixed it. Wiggling the cord around would sometimes connect, but soon thereafter, my phone stopped charging. The USB port was the culprit, so be careful.
I'm sure everyone who was having troubles figured out solutions, just thought I'd add in my dealings with this.
I just had the phone activated today (yes I bought used) and brought it to work to sync with my work outlook, well the usb cord would charge the phone but give me nothing but errors in the way of actual data connection. I was a little bummed this afternoon thinking I bought a partially broken phone. But WHILE HAVING THE PHONE CONNECTED ( I bold because I had done this multiple times while not connected and had no results) I opened the Comm Manager and clicked on the sync button at the bottom, suddenly my computer could recognize my device and I was sync'ing like a mad man.
Very possibly a stupid thing I should have done from the start, but I don't know any better since I'm brand new to all of this. I only post in hopes of helping another bummed out soul as was myself
I an running a HTC TyTN-II 4550 phone (WinMo 6.1) on a desktop PC (WinXP).
I couldn't get Activesync 4.5 to work either, but there were obvious reasons--my version of Office 2000 isn't supported (2003 is the earliest, I think) and IE and Outlook are not set as my default mail clients (-and that's how I like it-).
I didn't really need Activesync but I did want to be able to get files on and off the phone from my desktop PC through the USB cable. When I'd connect the phone, Activesync would automatically start up and spin the little logo for a while and then say "connection couldn't be made" and then I couldn't do anything--even move files on and off the phone.
What I found works is this:
1) open the Task Manager, and kill the wcescomm.exe process.
2) navigate to the folder that Activesync is installed in, and run the file named WCESMgr.exe.
3) that will popup a window, asking if you want to sync, or cancel. Press [cancel]
4) the normal Activesync window will come up, and the choices for "Sync" and "Schedule" will be greyed out, but the "Explore" button should work.
Sometimes I can disconnect and reconnect the phone without going through steps #1-#4, but not always.
With the "Explore" window you can drag files on and off the device.
I tried dragging small Word and Excel docs on and off; both converted properly when dragged onto the phone, but only the Word file would convert again when dragged off.
The phone will access the internet through the USB when hooked up this way, also.
I know not why but my HD2 has started going direct to Internet Sharing when I plug it into my PC.
This means I cannot get to use WMDC to sync or browse the storage via my PC.
I don't recall setting it to always connect for Internet Sharing & never ask again but could do with finding out how to reset this feature so it asks my preference for the connection every time.
Anybody know how please?
Open Start -- Settings -- All Settings -- Connections -- USB to PC.
In here you can change it to what you like as default, but there is a tick box at the bottom which stops it being shown etc.
Thanks for the reminder!! Doh!
However... the "Ask..." checkbox was already ticked!
Seems to beworking a bit better right now having un-/re-ticked each setting as I require & doing 2 restarts.
WMDC seems to be playing nicely again now.
Thanks
Eddie
my phone keeps saying check usb cord but everything is connected and i even used another cord. the laptop with Windows xp.