Database Users

Qtek freeze

On Monday 18.05, I have upgraded to qtek v. 1.66. Since then, these last 2 days, around 8 pm, the BT light start flashing and the qtek does not work any more. Making a soft reset just stop the green light. The only solution I found is a hard reset. Installed programs: SPB 2.0, wimram, ezwap, vito button mapper. Perhaps is one of these program not compatible. I will now wait until tonight 8 pm, withour reinstalling any programs and see if i need to downgrade to older version.
Any help will be appreciated.
Thank you in advance
Dtipex

i have that issues once in awhile
is use spd but not version 2
my qtek 2020 came with 1.66
this mean i use backup and restore often
suppose i could try to leave it default
and see if it's a program doing the stuff

are u using a SD512 card? if yes try to remove it and see if the forced hard.reset is still needed.

i use a 128MB and a few times removing it helped but in general it dont help
nor does removing the batt or sim
or trying to charge it which it cant when it's frozen
suppose it could be a hardware issue but odd that a hardreset always solve it then

I am getting same problem, but with me , it can happen without warning, i cannot switch on, no response to any soft reset attempt, only solution is to do a forced hard reset. Happened now 5 times in 1 month, (new i-mate v.1.66) programs installed, sprite backup v3. PI v5, spb plus v2, hudsonmobile phone dashboard, spb gprs monitor, resco file explorer, fitaly, phatpad, phat notes and scary bear check notifiaction (usually no more than 11 listed). It is a nuisance, but i no have confidence in hard reset and restore with sprite backup working well, i now keep regular backups. I am very interested to know if there any any potential conflics etc. I have seen in some of the threads oin this forum that soft reset 5 times at the start of hard reset, when the red tect appears bottom right, can work, I will try next time.

For me it's under multie last version.
Sometimes it's freeze 10s.
Before I do hard reset but now I wait and its works.

wonder if it could have anything to do with the strange max process limit bug
or if people who dont install any software themselfs also get it after X time

Exactly the same problem:
Sometime the blue light goes on, don't know if that is the same problem.
But hangs with a black screen, no backlight, no button response and no light after a bat change or softreset.....
Operator version: 3.66.3.171
ROM version: 1.66.00WWE
ROM date: 02/20/04
Radio version: 1.10.00
Protocol version: 1337.18
ExtROM version 1.66.171
SD256 Toshiba-card
Software:
TomTom 3, Spb plus 2.0, Calendar+
I thought the problem was the the option in the today screen; "Display Today screen if device is not used for xxx hours. I set the option off, but i not really tested it.

After much research reading different posts and threads, it seems many of us using ROM version 1.66.00we are getting the same problem. It seems it is something to do with the radio. Owners of earlier versions are not posting these concerns. apparently v1.66 can not be downgraded to the more stable 1.52. According to some posts, a new version 1.72 will be released shortly, which hopefully will solve problem. Check the posts on this site regarding the 1.72 beta release. I am getting fed up with these issues, imate costs a small fortune and its reliablity is a dissappointment to what is otherwise a great device.

what radio does 1.5 and 1.7 use because my 1.66 have 1.10.00

it seems that i-mate devices which came originally with ROM 1.52 had the radio 1.06 and for those who have subsequently upgrade to 1.52 from an earlier ROM 1.03 they get the 1.10 radio stack.

TomTom 5.10 on the magician ?

I'm currently using TomTom 5.00 on my Magician (1.12.550 Qtek ROM + 1.13 Radio) paired with a non-TomTom bluetooth GPS with success; but I would like to upgrade to 5.10 to be able to use CheckPOInt in order to show and warn me about all possible speedtraps.
However, as soon as I upgrade to TomTom 5.10 and I launch the application, my Magician turns itself off. Turning it on again results only in it shutting down instantly again. The only way to gain control again, is to perform a soft-reset.
I even tried several cr****d versions of the 5.10 upgrade, but all have the same effect
Oh, my 5.0 version is installed from the 5.0 BakoNL release + the POI patch, but I did try other installations of TomTom as well.
Could anyone help me out ?

Same problem here
I have exactly the same problem. Can someone help us. Pleeezzzzz...

Before I forget ... my reason to upgrade to the latest Qtek Rom in the first place was to get this update running. With my original I-mate 1.11 ROM I did have the same problems.
A collegue of mine has the same version (installed from the same media) running flawlessly on his HP 63xx series, so I think this is related to the Magician and not the software.

Hi,
What you can try is to download that upgrade but not install it yet.
Just unpack it on your computer and find the gps upgrade and the dll file that came with it. copy these files to your my documents on your pocketpc and then launch it (put the dll file in the windows folder first!!).
It works for me

Hi TomTom fellows,
I am currently running the newest 5.10 version on my Magician flawlessy. I have experienced a few problems in the past (expecially with version 5.00) but I found out they were related to the POIs. I have solved them by renaming the POI.DAT to something else. Sure, I missed the POIs, but I'd rather use my personal ones, so who cares.
Give it a try and let us know...
Silver.

5.0 did have some problems with POI, which could be solved by using an older version of the POI file. 5.10 has fixed this and now POI is working perfectly, as well as everything else. If it's not running on your Magician, most likely you have some other software obstructing it.

I don't dare to bet on it, but I'm quite sure I did run TomTom on a clean device with the same effect. Perhaps it is caused by my 5.00 TomTom release icw the Magician then ?
@raouljokhoe : how do you unpack the files out of the official TomTom upgrade? All I have is the setup.exe and a .apk file ?

TTN5
I'm in Oz.
I have TTN5.1 running with no problems at all on my magician.
Also just the 5.0 allows you to add camera POI's and have an alert for any POI catagory you'd like.

I tried TomTom 5.10, it runs perfectly well. But it does not recognize "Major Roads of Europe" Map. So, how is yours?
I solved the problem by replacing the .exe file (only) using the old version 5.00.
And it is now working flawlessly on my 1.01 ROM (yeah!!).
Note: I experienced a lot of problem with 5.00, but then I got a new .exe from my friend, still version 5.00 but it works perfectly.

TomTom has one big flaw: If the currentmap.dat file is not in \my docs\tomtom\ then things dont work properly. I run 5.10 on my magician with no problems but everytime i hardreset i need to replace the currentmap.dat file. The file basically just says where the current map folder is.
My file says:
& \Storage Card\Great_Britian_Plus-Map\
Click to expand...
Click to collapse
Trust me, sooooooo many problems get fixed by adding that file

Re: TTN5
Esra said:
I'm in Oz.
Also just the 5.0 allows you to add camera POI's and have an alert for any POI catagory you'd like.
Click to expand...
Click to collapse
In Oz ?
I know that just the 5.0 can warn upcoming POI's, but it is based in number of meters before the POI instead of number of seconds. Also there is no indication when you are speeding. CheckPOInt does all that ...
gogol said:
I tried TomTom 5.10, it runs perfectly well. But it does not recognize "Major Roads of Europe" Map. So, how is yours?
I solved the problem by replacing the .exe file (only) using the old version 5.00.
Click to expand...
Click to collapse
I don't use the MRoE honestly. I am using one of the Plus maps ... so I could not tell you about the Major Roads ...
nedge2k said:
TomTom has one big flaw: If the currentmap.dat file is not in \my docs\tomtom\ then things dont work properly. I run 5.10 on my magician with no problems but everytime i hardreset i need to replace the currentmap.dat file. The file basically just says where the current map folder is.
Click to expand...
Click to collapse
That isn't the problem ... The file is there and correct. At startup of 5.10 I even have just the time to see part of the map before the PDA shuts itrself down. The 5.0 version does run well, with POI's and all.
Apparently I'm not the only one with this problem ... and others run TT5.1 flawlessy on their device
:?:

At last someone having my problem
I have been getting this very problem too. Searched everywhere to find an answer at last I have found other people who have my problem!
My story so far....
I started with the cracked version originally of TT5.0 which worked ok and I didnt need to activate the maps. I then downloaded the 5.1 update from TT website, I then installed it.
I succesfully launched TT5.1 but it wanted me to activate the maps. So I downloaded the 5.1 crack using p2p software and installed it. this involves switching the pukka tomtom.exe file on your ppc for the cracked one. Soon as i launched the crack version I started getting these crashes on launch that shut down the magician.
So after loads of reinstalls/hard resets I finally decided to go and buy the original discs. So after recieving the discs I hard reset my device (again) and started a fresh brimming with confidence that my problem would be cured. But to no avail using the pukka route with official activation codes and the official 5.1 update it still crashes.
So my theory is given that other users use 5.1 ok that the 5.1 crack is the devil in all this, as its use somehow screws with your ROM rendering it useless to any further reinstalls of the proper the 5.1 tomtom software. And the only way forward is to reflash your rom So this I am now planning to do as one last attemt to get it working and to gain the big storage facilty.
As I now have properly registered software I now put my self in touch with tomtom suport to see if they had any ideas on what the problem was. (obviously neglecting to mention I originally used the crack version :wink: )
Here is the support thread so far
Customer 03/10/2005 11.36 AM
I have just bought your tomtom navigator 5 software, I have installed the version 5 updated it to 5.1 and installed the UK maps. The next step I loaded TomTom from the the today screen to start the set up process but the screen just goes black and crashes mt PDA. What is causing this It's brand new it should just work out of the box and your site says it supports my device?
Customer 03/10/2005 06.06 PM
I have since uninstalled all the software, deleted bad registry keys, and reinstalled, this time I just installed v5.0 which started up and allowed me to activate the maps. So then I installed the 5.1 update and it did the same as before and kept crashing my MDA when youlaunch tomtom. The screen fades to black and shuts the unit off. When you press the power again it comes on shows the nav screen breifly then powers off again. Very frustrating! Please help I so need this to work!
Customer 03/10/2005 09.17 PM
OK I rang your support line tonight, as this system seems slow. They had me hard reset my device and reinstall just tomtom navigator 5.0, which does work. The guy stated that there was no need for me to update to 5.1 as there are no known issues with the MDA compact. But I am unhappy about this situation as I wanted to use either checkpoint or poi warner with the tomtom software in order to give me speed camera alerts. Both these peices of software state they require version 5.1 or higher.
from checkpoint site:
CheckPOInt 5 was created with use of the software development kit (SDK) for TTN 5, and apparently it is required to upgrade TomTom Navigator to version 5.1 before applications created with this SDK can run smoothly.)
I await your resonse thx
J
TOMTOM Response 05/10/2005 04.31 PM
Thank you for your email.
We would first like to apologize for the late response of this email. We hope that it has not inconvenienced you.
Your PDA model is not compatible with nor meant to be used with the 5.1 update. All TomTom products and software run on all versions of Navigator 5. As we do not support third party programs, please contact the manufacturer of CheckPOint.
With best regards,
The TomTom Customer Support Team
Customer 05/10/2005 04.49 PM
Thank you for you response
I would like to request that this information be made available with the 5.1 download, so far I have wasted nearly 4 days in time trying to get the update to work. A simple statement on your site about incompatibility of the 5.1 update with the MDA compact would have saved me hours of time and will also help future users of the mda compact & tomtom not go through the same thing as me.
I have to say I find it the most bizzare situation that you provide a software update which cant be used with by some models and you don't state this fact on your website.
>>>As we do not support third party programs, please contact the manufacturer of CheckPOint.
No but you provide the SDK telling developers only to write for 5.1!!! If this is the case with certain models you should tell them to write for 5.0. Third party software is all part and parcel of wanting to buy your software had known I would have skirted passed it.
regards
J
TOMTOM Response 05/10/2005 05.05 PM
Thank you for your email.
Before downloading an update, there in an information page telling who should download the update and what the update fixes. When your model number or issue is not listed, it shouldnt be downloaded.
With best regards,
The TomTom Customer Support Team
Customer 05/10/2005 09.09 PM
Then your site is confusing
It states it is for Pocket PC, my MDA Compact is a pocket PC running Windows Mobile 2003SE
from your site:
This update can ONLY be used when you have already installed a registered version of TomTom NAVIGATOR 5 on your Pocket PC or if you are using a HP iPAQ HW 6510/6515.
fixes:
Improved phone functionality for your Pocket PC
Easier installation of 3rd party (non-TomTom) GPS devices
Improved display on devices which have a VGA display (640 x 480 pixels)
I am using both phone and third party GPS system so this update indicates to me it's for my device!
Please clarify the situation
regards
J
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
(I know this post will probably attract some anti piracy responses, but hey I do buy some software, and I mainly d/l it for free to test the software first).

So to establish whether this problem is related to cracked versions of the TOMTOM 5.1 update or not....
Are you using genuine or cracked versions successfully or unsuccessfully on your Magician?

Hello Jimmy ...
You sure went trough a lot of trough a lot of trouble for contacting TomTom support ! I was honestly thinking about buying an official version myself, but apparently that does not seem to be a good solution either then ... since even with the official support and license, they just wimp away any questions regarding the MDA
I'm afraid I will go back to my Alturion installation if I cannot get this issue sorted (yes, it's an oficial one, really ...), although I do prefer TomTom on the PDA
Unless of course a 5.2 release might solve our problems of course !
I seriously doubt the 5.1 cracked version messing up the ROM honestly .... Why only on the MDA then and not on any other PDA make ?
Cheers !

I am using TT5.0 instead of 5.1 because I need to load TT 2004 USA map. I do have TT5 USA map but found 2004 map works much better in California. (TT5 USA map only display INCORRECT exit number instead of exit street name). So far so good until the day I need to search for "Wal-mart" and it crash. Works fine now after I overwrite the TT 2004 USA POI file w/ TT5 USA POI file. I guess it has something to do w/ the POI file format.

I'm getting this same problem with a fresh 5.0 install. Has anyone found a way around this. Also if anyone has a working version of 5.0 on an MDA Compact could they let me have a file list of what is on the SD card as I'm wondering if there is any third party add ons on it.

Well, I gave it another try doing a hard reset but to no avail.
Since others are running 5.10 without any problems apparently, this must have someting to do with either the rom version or the ext_rom contents.
What versions are you using and is the 5.10 upgrade working for you ?
Me, I run the Qtek WWE_11200_550_11200 + Radio upgrade 1.13 on what used to be an Imate Jam. All roms were taken from the XDA-developpers ftp.

@job : I PM'ed you so we could try to find out what is wrong

Hi,
until now i had no problems using TT5.0 on my Magician (original MDAc german).
Yesterday I upgraded to the new 1.13.01 ROM (org T-Mobile Germany). After upgrading to the new ROM-Version and installing TT5.0 it was not starting anymore. So I decided upgrading to TT5.1, but the downloaded upgrade hangs while installing on the device. The only help is a Soft-Reset.
I think, there are problems with the new ROM. Has anyone same problems or a solution for that problem.
BugzBunny

Looks like Extended ROM problems. Try a hard reset and then soft reset the device, just as the 3 seconds countdown appears. Install TomTom and see if it runs. If it does, try installing the prgs of the Ext ROM one by one, until TT fails again. Then you will know the culprit.

Upgraded to new t mobile rom TT 5 help

I have up graded my rom from
ROM version 1.6.2.4 WWE
ROM date 11/15/05
Radio version 01.12.10
Protocol Version 4.0.13.23
Ext rom version 1.6.2.105
which came with my wizard in December to the new t mobile rom
ROM version 1.3.2.2 ENU
ROM date 9/29/05
Radio version 01.04.10
Protocol version 4.0.13.17
Ext rom version 1.3.2.102
now my TT5 has stopped working it just hangs on start up
It ran ok on the earlier rom anyone any ideas please help

Hi,
I have done that a number of times in setting my own devices and my friend's ones.
Use the step-by-step here:
http://forum.xda-developers.com/viewtopic.php?t=28386&highlight=complete+tomtom
I can't remember the exact cause, but I go back to this thread and work it from there on.
HiH,
Joe

I used the 5.21 upgrade on the old rom and that was ok worked a treat frist time but now it just hangs on start up :evil:

Anyone ????

Did you do the reg edit and the GPS control panel part?
And are all the same files on the miniSD card? My initial thought is that it's something to do with this. Like the whole damn lot, even though you can see half of them are not really needed, like the palm ones and licences, text files etc.?
Joe
I'm kicking myself as I only had this two weeks ago on a universal....

Yep everthing on the SD card is the same.
I had the old rom and TT5 worked a treat without the GPS reg hack
I hard resetted my phone updated the rom
Paired the GPS reciever the same as i did before ran the TT 5.21 same as before and nothing Ahhhhhh !!!! :evil:
E mailed tomtom support and got the reply
" If you are using the 5.21 upgrade for WM5 then tomtom should install and work this may be a hardware issue"
No sh!t sherlock !!!!

Ok, a bit naughty, but there's a version linked to here:
http://forum.xda-developers.com/viewtopic.php?t=34504&highlight=tomtom+crash
Try that one and see if it works.
Man this is buggin the **** out of me
Joe
EDIT: More here http://forum.xda-developers.com/viewtopic.php?t=34513&highlight=tomtom+crash

Now the plot thickens
Here's what's been done so far
1 hard reset
2 mini sd card cleared TT 5 map re installed this has been tried in a wizard with the old rom and it works so it's not a card or map issue.
3 no apps installed in the phone
4 TT 5 installed on the phone
5 GPS reciever paired with phone
Start TT5 which starts up
Select which country (English UK) ok
Select left or right handed ok
Select miles or kilometers ok
Select clock format. Slight hang but ok
Select which voice that's it the program just hangs and goes no further
Joe it really bugging the **** of me as well :twisted:

Ok, I had this bit on the Wizard Friday evening!!
What it was I think, was I had copied over the map files (the big cline etc.) and checked the currentmap.dat file's path in
\My Documents\tomtom
The bugger still didn't run. So, I went back to my original SD card, copied it all over (all the dross in the map folder I thought I didn't need) and this time it ran. It was something in the map folder on the card.
Joe
PS Sent u a PM

yo Fozzer
i have EXACTLY the same problem, did u fix it yet? its realy anoying me! crashing on the voice select screen after the re-install. please say u fixed it i cant be bothered reverting back to the old ROM.

i just figured out i dont have a my documents/tomtom directory can u post your "currentmap.dat"
thank you in advance

Here ya go, and edit with notepad if your path is different.
Joe

Yep Ill try to post it later on
I dont want to revert back to the old rom too as i havent got it saved any where and i dont know how to pull the rom from another Wizard
Now this is really getting on my wick :evil: :evil:

Jo
what rom are you using ?
Have you got Tom Tom running ???

Yes it works, and I am on t-mob vario:
Rom 1.6.2.4 wwe, 11/15/05
Radio 1.12.10
Protocol 4.0.13.23
Extrom 1.6.2.105

yes!! it works! ooo yeah!
thanks joe
all i had to do was put that file in my documents/tomtom and bingo!
goes past the voice select screen on onwards to tomtom!
phew what a load off my mind!
thanks again joe!

Yer welcome m8, just got to get Fozzer sorted now.
Joe

im sure it'll be the same problem, i figured out that for some reason since i have file syncronization on my Activesync, my computer likes to delete the currentmap.dat, just turn the file sync off and voila currentmap remains and tomtom works

Jimmy
any chance of step by step instructions how you did it PM me if you want
(Poulters You watching this post ???? PM me if you are)

its easy fozz just download the lovely file joe provided in this topic, make a folder called tomtom in my documents ..... mydocuments/tomtom and wack the file in there.

Phone hangs

Howdy
I use the exec as my phone and have a bit of an issue. I have found that the phone hangs and I don't get calls (go straight to VM ) no rings etc.
when I try to dial out it says service not available
I reset the device ad all is fine.
the only thing I can think on is Magic Button
I have uninstalled it for now to be sure.
is there a better phone to use then the one with the Exec?
I am looking for any assistance with this.
I have all my apps installed on the 1g SD card
including Ewallet, Pocket PC Bible,
I had magic button installed but since have gotten rid of it.
any other info I can provide to help in diagnosis just ask

im having alike issue too alto didnt install aplicaltion uch as yours,
the only thing i got is a video player from a 3rdparty and an SNES emulator..
my hpne sometime is not taking the call and send them to VM too but worst soemtime it switch off on my self !
so im gonna try WM6 now and see if it fixes the issue [email protected]

timhellsten said:
Howdy
I use the exec as my phone and have a bit of an issue. I have found that the phone hangs and I don't get calls (go straight to VM ) no rings etc.
when I try to dial out it says service not available
I reset the device ad all is fine.
the only thing I can think on is Magic Button
I have uninstalled it for now to be sure.
is there a better phone to use then the one with the Exec?
I am looking for any assistance with this.
I have all my apps installed on the 1g SD card
including Ewallet, Pocket PC Bible,
I had magic button installed but since have gotten rid of it.
any other info I can provide to help in diagnosis just ask
Click to expand...
Click to collapse
did u try hard resetting the device! perhaps that may help. by the way which version of ROM you got on your phone.

Phone Hangs
Hello here is my phone data
Device O2 XDA
OS: Win Mobile 5.0 build 14847.2.0.0
ROM 1.30.107 WWE
ROM Date 04/11/06
RADIO Version 1.09.00
Protocol Version 42.42.p8
EXTRom Version 1.30.162 WWE
I have the device set in corporate mode with code from this forum
Software installed
Ewallet on SD Card
Olive tree bible on SD Card
Removed magic Button (remove programs)
any thoughts
Help needed... want a more stable device..

timhellsten said:
Hello here is my phone data
Device O2 XDA
OS: Win Mobile 5.0 build 14847.2.0.0
ROM 1.30.107 WWE
ROM Date 04/11/06
RADIO Version 1.09.00
Protocol Version 42.42.p8
EXTRom Version 1.30.162 WWE
I have the device set in corporate mode with code from this forum
Software installed
Ewallet on SD Card
Olive tree bible on SD Card
Removed magic Button (remove programs)
any thoughts
Help needed... want a more stable device..
Click to expand...
Click to collapse
That's strange because the O2 standard ROM (AKU 2) is usually quite stable and quick. I wonder if the problem may lie in running your apps from SD card (which tends to be slower than the internal memory unless the card is fastand reliable) - maybe this is slowing the phone down and causing it to miss calls.
A number of suggestions - try first uninstalling all your apps and reinstalling them one by one testing the phone as you go. That may show the culprit app. If that doesn't work, try reflashing the ROM (using the software on the O2 xda website). If that doesn't work, try upgrading the radio to 1.14.1. I find this very stable on O2. If that doesn't work, try upgrading the CE ROM (you might like to start with one of the AKU 3.3 or 3.5 ROMs). If that doesn't work, you may be looking at a hardware fault.
If you need to know how to upgrade a ROM - read the wiki (several times if you've not done it before!)

Will try
Howdy
Will try your suggestions for sure.
Thanks very much for the help...
Tim

FM Radio does not work - Unexpected Error!

Hi all
Just noticed this morning that when I try to use the FM Radio on my HD2 the program won't run and I get a message that just says "Unexpected error!". I'm pretty sure it worked a few weeks ago....
Anyone else had this?
Phone details below.......
OS Version 5.2.21903
Manila version 2.5.20121415.1
ROM - kwbr topix 1.6.5 WME
Radio - 2.09.51.03_2

I noticed a similar thing the other day. I tried to load the FM radio, it loaded with the spinning balls and then just closes...is there anyway to reinstal it?

Is there a .cab file for it or something? Or is there an alternate FM radio program (I refuse to say app!) that I can try??

Anyone???? Bueller??? Anyone..........

Do you have tomtom installed? If so it overwrites files used for the bluetooth stack which are also used for the fm radio. This then causes it to stop working.

No tomtom installed, I use copilot. bluetooth is also working OK...

dwarf said:
Do you have tomtom installed? If so it overwrites files used for the bluetooth stack which are also used for the fm radio. This then causes it to stop working.
Click to expand...
Click to collapse
I use tomtom... is there anyway to restore the original?
UPDATE: TomTom changes/replaces these files :
\Windows\BtSdkCE30.dll
\Windows\BtCoreIf.dll
After deleting them FM radio now works again

lukedom89 said:
I use tomtom... is there anyway to restore the original?
UPDATE: TomTom changes/replaces these files :
\Windows\BtSdkCE30.dll
\Windows\BtCoreIf.dll
After deleting them FM radio now works again
Click to expand...
Click to collapse
I read that solution somewhere else so I'd like to try. The odd thing is that even though I'm not using TT myself, I suspect that the cook of the ROM I'm using has done so for testing. As a result the files are there but I just can't get rid of them. All I get is a message telling me they are in ROM and can't be deleted.
Any ideas on how I could rename them (preference) or delete those files?