Database Users

Magician and Blue Angel GPRS “Cannot Connect” Fix

After watching for months the issues that many have suffered over this problem, I finally found a solution that will fix all the woes.
A few months ago I was one of the many here that upgraded to 1.11 ROM, had the problem. It drove me crazy to the point that I went back to the 1.06 ROM that was rock solid. Well the other day I did a hard reset to have a clean slate. While looking at the Extended ROM I saw the file DefaultV_1.12 in the EXT Rom (Compared 1.11 ROM on FTP to my device). This was the same file that a XDA developer member had modified to somewhat solve the GPRS problem a few months ago.
At this point I had a hypothesis, so I pulled the same file from the older 1.06 ROM which was rock solid and did not have the “Cannot Connect” problem. In this EXT ROM it is named Default_Version_WWE_106150.sa.CAB.
Installed it first on my Blue Angel as a guinea pig, then for the next three hours I would sit there and disconnect and reconnect. I did it manually by holding the red button to disconnect, then I would reconnect to another webpage, then would have a call come in while in the middle of the GPRS session which would suspend it. After done with the phone call I would reconnect manually by clicking connect as well as by just hitting a link on the webpage.
The Results: No “Cannot Connect” problem.
So off I went to my Magician:
Upgraded to 1.11(I have 850 JAM)
Installed Default_Version_WWE_106150.sa.CAB
Put the phone through its paces, I have been disconnecting and reconnecting without a single problem. I receive phone calls that suspend the GPRS session and I am able to reconnect without a problem. Activesync is able to make OTA connections without a hitch.
During my trials I used the same programs:
Which included:
Photo Contacts(newest version)
Activesync
WEBIS Mail 2
xVbar
PocketZenPhone
Regking 2003
As the only variable throughout the trials was Default_Version_WWE_106150.sa.CAB
This is the solution folks.
At least until someone says it does not work.
Installation Steps:
1. Download CAB that I have attached.
2. Copy over to device
3. Install
4. Soft Reset.

1st of all let me say this is a great site for the HTC devices, I found it years ago when i had the first XDA (Wallaby i think) and now i own a O2 Mini.
I have just installed your patch and i'll let you know how it goes.

I wonder if this patch does the same as the "downgrading" of the caller id as detailed in this thread: http://forum.xda-developers.com/viewtopic.php?t=20428
The downgrade has been succesful for blue angel users too.

randomshots said:
Installation Steps:
1. Download CAB that I have attached.
2. Copy over to device
3. Install
4. Soft Reset.
Click to expand...
Click to collapse
Many thanks for posting this information.
For a relative newbie like me who has never manually fiddled with ROM files, can you please explain what I actually have to do to "install" the CAB file, i.e. in which directory on the device do I put it, and how do I run it?
- Peter

Once copied over to the device just place it where you can find it using the file explorer. Once located using the file explore simply click on it and it will install on its own. Do a soft reset and enjoy.
Crisscross: The Photo Contact solution that people have found only alleviates the problem a little, not entirely.
In my trials it has solved my problems completly. I wish for other members who try it out to report back as well to see whether all my trials were just a fluke, or our solution.

don't work for me
don't work for me. same problem as before, can't connect due unknown reason.
thanks anyway.

Orcas what is your ROM?

randomshots said:
Crisscross: The Photo Contact solution that people have found only alleviates the problem a little, not entirely.
In my trials it has solved my problems completly. I wish for other members who try it out to report back as well to see whether all my trials were just a fluke, or our solution.
Click to expand...
Click to collapse
The downgrade of caller-id to an earlier version has also solved the problem totally for me and several other people, both blue-angel and magician users. Thats why I was curious just what your patch did. Seems that it is something similar, you are maybe downgrading more of the rom?
Did you try downgrading of the caller-id first? Not just photo contacts but downgrade to the specified earlier build of caller-id?

randomshots said:
Once copied over to the device just place it where you can find it using the file explorer. Once located using the file explore simply click on it and it will install on its own. Do a soft reset and enjoy.
Click to expand...
Click to collapse
Hi there,
Just thought I'd report that I've just installed it. My ExtROM now reports as 1.06.150 WWE.
And... so far, so good!!! I've connected/disconnected to GPRS multiple times, interrupted GPRS with a phone call and then reconnected, have sent files to my device via BT while GPRS is on, and still no problem. It's looking very good!!!
And I'd swear it connects faster than it did previously.
Anyway, I'll keep hammering at it over the weekend and report back on Monday.
Thanks again randomshots!

Well, I'm back already, because I still have the problem. DARN IT!!!!!! :x
The thing that made it happen was that I made a phone call while GPRS was on. When I ended the call and tried to reconnect to GPRS, I got the blasted error. So it seems that receiving a phone call does not cause the error to happen, but making a call does. At least for me.
Oh well, it was worth a try. Back to the drawing board.

Same problem in Hong Kong
I upgraded to ROM v1.11 a few days ago and since then I have the GPRS connection error after 1 or 2 connections. Soft reset will solve the problem. This problem was not encountered at all before the ROM upgrade. It must be the new ROM that mess things up!

As this "default cab" from an old rom seems to solve the problem and also an older version of caller-id solves it there is probably something wrong in the communication between caller-id and some of the customisations from this cab on newer roms. Btw the problem is also in 1.12 roms.
Nice too see that we have two possible solutions here, I will stick to the downgrade of caller-id as it has solved the problem totally for me but it would be interesting to know what the real cause is...

Hi again. Just to answer the previous question to my post: my rom version is 1.12.00 WWE, radio 1.12.00, extrom now says 1.06.150. i think the only thing this cab changes is this rom number, nothing else
orcas

orcas,
I believe you are absolutely right. When the extended rom has finished installing the programs, it runs this .cab file to 'brand' the Magician with the build number. Nothing more or nothing less. But faith can move mountains, as we all know...

I guess some of you know that there is another (older) thread about GPRS problems. If you do not, there is a link below.
Anyway, I finally tried the most recent suggested fix in that thread (downgrading the device's CallerID program to an earlier version) and like a number of others I can happily report that so far, it has fixed my GPRS cannot connect problem. Looking good.
Here is the thread:
http://forum.xda-developers.com/viewtopic.php?t=20428
- Peter

Just thought I'd share that the second fix I tried (downgrading CallerID) has continued to work for me. I have no more problems with GPRS. All is well with my Magician. At last.

Call History

Hi,
I have searched the forum but havent been able to find anyone else with this same problem.
My call history doesnt seem to automatically clear itself. No matter whether I change the settings to 1 week, 1 month or whatever.
Have any of you had the same problem?
I have cleared it but it seems to not automatically clear itself after that...
Thanks for your help.
Regards.

Hi,
Mine doesnt either.
Did find out that the call history is stored in the pim.vol in the root directory.
Matt

Which version of the ROM are you using?
I have the ORANGE ROM
ROM: 1.30.90 WWE
Radio: 1.09.00
Do other Orage users running this version of the ROM have the same issue too?

Hi,
Still havent plucked up the courage to upgrade the ROM yet, so am still on:
ROM: 1.13.49
RADIO: 1.03.00
Matt

I used to have this same problem. I solved it by backup my device using spb backup, because this problem is because of the pim. Then I hard reset the device. and then just restore all the files but PIM. So do not restore the pim. And the call history will work normally again.

Is there no other way to manually modify or refresh the pim.vol file?
What else is stored in the pim.vol file?

i too have this same prob as i m using imate jasjar and have tried this with three diffrent roms even one from the official imate site but still it does not clears out on its own ne new leads on this coz i think as the list grows up it uses the memory space .

Ne light on this issue ?

With SK Tools you can Purge or Compact the call history.
Sk Tools is not free though

which version of sktools are you running?

version 3.0.60.0
see s-k-tools.com

Phone->Call History->Menu->Call Timers
Delete call history items older than: <<1 Week>>
<<>> is a drop down list and 1 week is the shortest period that you can keep.
Is this what you are talking about?

Yes that's what he is talking about. But when you choose a setting e.g. 1 week it will not clear itself. That is the problem he mentioned.

So is there ne other way out except using SK Tools ?

Phone hangs

Howdy
I use the exec as my phone and have a bit of an issue. I have found that the phone hangs and I don't get calls (go straight to VM ) no rings etc.
when I try to dial out it says service not available
I reset the device ad all is fine.
the only thing I can think on is Magic Button
I have uninstalled it for now to be sure.
is there a better phone to use then the one with the Exec?
I am looking for any assistance with this.
I have all my apps installed on the 1g SD card
including Ewallet, Pocket PC Bible,
I had magic button installed but since have gotten rid of it.
any other info I can provide to help in diagnosis just ask

im having alike issue too alto didnt install aplicaltion uch as yours,
the only thing i got is a video player from a 3rdparty and an SNES emulator..
my hpne sometime is not taking the call and send them to VM too but worst soemtime it switch off on my self !
so im gonna try WM6 now and see if it fixes the issue [email protected]

timhellsten said:
Howdy
I use the exec as my phone and have a bit of an issue. I have found that the phone hangs and I don't get calls (go straight to VM ) no rings etc.
when I try to dial out it says service not available
I reset the device ad all is fine.
the only thing I can think on is Magic Button
I have uninstalled it for now to be sure.
is there a better phone to use then the one with the Exec?
I am looking for any assistance with this.
I have all my apps installed on the 1g SD card
including Ewallet, Pocket PC Bible,
I had magic button installed but since have gotten rid of it.
any other info I can provide to help in diagnosis just ask
Click to expand...
Click to collapse
did u try hard resetting the device! perhaps that may help. by the way which version of ROM you got on your phone.

Phone Hangs
Hello here is my phone data
Device O2 XDA
OS: Win Mobile 5.0 build 14847.2.0.0
ROM 1.30.107 WWE
ROM Date 04/11/06
RADIO Version 1.09.00
Protocol Version 42.42.p8
EXTRom Version 1.30.162 WWE
I have the device set in corporate mode with code from this forum
Software installed
Ewallet on SD Card
Olive tree bible on SD Card
Removed magic Button (remove programs)
any thoughts
Help needed... want a more stable device..

timhellsten said:
Hello here is my phone data
Device O2 XDA
OS: Win Mobile 5.0 build 14847.2.0.0
ROM 1.30.107 WWE
ROM Date 04/11/06
RADIO Version 1.09.00
Protocol Version 42.42.p8
EXTRom Version 1.30.162 WWE
I have the device set in corporate mode with code from this forum
Software installed
Ewallet on SD Card
Olive tree bible on SD Card
Removed magic Button (remove programs)
any thoughts
Help needed... want a more stable device..
Click to expand...
Click to collapse
That's strange because the O2 standard ROM (AKU 2) is usually quite stable and quick. I wonder if the problem may lie in running your apps from SD card (which tends to be slower than the internal memory unless the card is fastand reliable) - maybe this is slowing the phone down and causing it to miss calls.
A number of suggestions - try first uninstalling all your apps and reinstalling them one by one testing the phone as you go. That may show the culprit app. If that doesn't work, try reflashing the ROM (using the software on the O2 xda website). If that doesn't work, try upgrading the radio to 1.14.1. I find this very stable on O2. If that doesn't work, try upgrading the CE ROM (you might like to start with one of the AKU 3.3 or 3.5 ROMs). If that doesn't work, you may be looking at a hardware fault.
If you need to know how to upgrade a ROM - read the wiki (several times if you've not done it before!)

Will try
Howdy
Will try your suggestions for sure.
Thanks very much for the help...
Tim

* Problem, please help me. S O L V E D.

Hello Friends,
I am just about to throw my TC out the window.
I am sorry to say that I am very disappointed, although I don't understand why, I read many people very happy with their TC and mine ***SUCKS***.
I have received my phone (second hand) about 3 months ago, and it was with Original WM 6.1 rom.
After a few days of usage I have had to (follishly I think) install a cooked rom, the first was UDK's, after a few tries I came accross Khanx and others..
Since then my life has become a catastrophy, every 1-2 days I have to hard-reset and re-inall everything, I have tired to use SPB Backup, but when I try to restore there are a lot of problems and the device just won't work properly.
I have tried a few times to install back the Original WM 6.1 but it does not help.
I am syncing my "Contacts" and "Calendars" "Tasks" etc even had "Notes", but sometime not all of the contacts go in, sometimes the unit freezes, resetting it just deletes all the information.
A few weeks ago, I installed the Khanx 1.4 full, and the unit operated for a few days without any problem, all contacts were in and all calendar was in, stopped using the Microsoft Notes and bought PhatNotes to use with it.
A few days of ahppiness and then suddenly again the unit froze and hard-reset it self and "voila" since then again, installing trying to sync and hard reseting, frezing etc etc.
A few days working with WM 6.1, but after installation there is always a color problem with the minutes on the Home Screen, again a few days working with this problem but once again the unit hard-reset itself one f... day and all the contacts/clanedar etc gone.
Is there anyone out there that could maybe hint me to what is my problem, is it the unit, the roms, the radio (which believe me I have tried all of them).
H E L P M E P L E A S E .

Why hard reset? soft reset dont work?
What programs do you install? i use UdK R4. try to use it without installing extra programs.
If you have to hard reset again. write down everything you do. maybe some other program is broken

TC Problems.
Well actually it is not me Hard Reseting it is the TC doing it on itself, ofcourse I can soft reset.
I have had also a issue with the soft reset, after which usually I looose the radio signal completely, tried many radio's while keeping the last one 1.59.42.15 which had the best signal.
Well actually the last rom I used was UDK R4, installed and everything was ok till I tried to sync with the computer, I have about 510 contacts and I get syncced only 380 (this issue was and is why I did not continue working with UDK release).
I am going to write down from tomorrow morning a small diary and post it for people to see what I really do and maybe just maybe someone will find the fault.
Thanks.
Theft_eXP said:
Why hard reset? soft reset dont work?
What programs do you install? i use UdK R4. try to use it without installing extra programs.
If you have to hard reset again. write down everything you do. maybe some other program is broken
Click to expand...
Click to collapse

I don't Know of this advise will help, but I noticed that a lot of settings from older ROM's will stay in the memory. So you have to clean your device severall times (hard reset) before shooting a new ROM.
Try to install your apps en data on your SD card. There are programs to move your data to the SD in that way you don't have to install them new again -(pocket mechanic)
Good luck !!

@irsw
You have not mentioned whether or not you installed HardSPL 1st, ie. before you tried the cooked ROM's ??

delete the phones details from active sync and then name the phone something else before re-syncing it to the PC. It seems to me that this is a sync issue. do you sync the phone to more then one pc or even charge it from more then one PC?

[Q] Different Rom behaviour or Registry setting matter?

Hi all,
I am not sure if here is the right place where to place my question, but I try...
After I buyed a Blackstone with:
ROM Version 1.13.401.0 (20428)ITA
ROM Date 10/25/08
Radio Version 1.09.25.14
Protocol Version: 52.49a.25.26W
I installed a navigation software (OziExplorerCE), and with my great pleasant surprise I noted that after I launched it, even if I place the device in Stand-by mode (brief push on Power button), the program was continuing to work regularily (included gps connection of course).
So, when I was pushing again the power button to power-on the device, I was founding that while in the Stand-by status, OziExplorer have continued to work exactely as the normal (display-on) status, also writing road-track in the file.
I found this behaviour very useful in some case.
After I Updated the Rom (official) with :
ROM Version 1.56.401.0 (43972) WWE
ROM Date 03/06/09
Radio Version 1.13.25.24
Protocol Version 52.62,25.34U
I re-installed again the same program, but I noted that when I place the device in stand-by status, it stop to work (may be it lose gps connection??).
I am very sorry for this behaviour, and I hope that someone can help me on how to come-back to the previous behaviour.
Of course, I don't know if the different behaviour is caused by some change in the ROM or something that must be modified in the registry (I hope so).
I must also add that I noted another difference:
With the previous Rom, when I was launching OziExplorer, I was noting that also ActiveSync was present in the "active processes" list.
While with the new Rom, when I launch OziExplorer, I not find ActiveSync to be active.
Thanks