Database Users

WM6 VPN to home computer not working

O.k. I've exhausted all the resources I have found on the net to troubleshoot my VPN problems myself so can someone please help me figure out why this isn't working.
I have a VPN set up on my home desktop that I can connect to fine with my laptop (both XP home SP2). When i connect with my Verizon XV8600, the connection is stable, no trouble logging on and no timeouts, but I can't access any of the shares on my desktop. I go to file explorer and try to open a path, same as I do when connected at home via wifi, and I get "The network path was not found" and "Network resource cannot be found or you do not have permission to access the network".
I'm connecting via PPTP, I have tried with my network adapter set to "The Internet" and "Work". Under the advanced tab in connections under the "Select Networks" button I have tried both the "My Work Network" and a new network I set up for the private network selection.
It's just diving me nuts because it connects every time and stays connected, but I can't do jack with it. What am I missing people? Any help would be greatly appreciated, this is the last hurdle to having my phone set up the way I want it.

Firewall?
One area to question would be weather you have a firewall or some type of security agent blocking data access on the VPN port of your laptop. Possible?

many routers also need to be setup to pass vpn

lub2lrn said:
One area to question would be weather you have a firewall or some type of security agent blocking data access on the VPN port of your laptop. Possible?
Click to expand...
Click to collapse
The VPN is set up on my desktop and my laptop connects just fine. The trouble I'm having is getting my phone to connect properly.

Rudegar said:
many routers also need to be setup to pass vpn
Click to expand...
Click to collapse
I've set up the port forwarding on the router, the phone connects, it even shows up under the network neighborhood on the desktop when it's connected. I just can't seem to access my shared folders.

animez said:
I've set up the port forwarding on the router, the phone connects, it even shows up under the network neighborhood on the desktop when it's connected. I just can't seem to access my shared folders.
Click to expand...
Click to collapse
Which ports did you forward? And which router/firmware do you have?
It's not enough just to forward port 1723 you need to enable the GRE protocol (type 47) also. Without enabling it (GRE protocol) the computer from outside connects, you see it in your logs, but it actually can do nothing.

Falcon2008 said:
Which ports did you forward? And which router/firmware do you have?
It's not enough just to forward port 1723 you need to enable the GRE protocol (type 47) also. Without enabling it (GRE protocol) the computer from outside connects, you see it in your logs, but it actually can do nothing.
Click to expand...
Click to collapse
The router is a linksys wrt54g v8 with firmware 8.00.5, yes pptp-passthrough is enabled.

I did a bit more research on GRE and my particular router and have come away confused. Some sites say it doesn't work at all on the wrt54g, but according to them it shouldn't even work on my laptop. I can stream music from an external ip on my laptop and browse all my shares so it seems like its working to me.
There must be something different about how the phone uses that protocol that the router is screwing up. Most of the forum posts seem to suggest that GRE on a lot of linksys routers is spotty at best. I'm thinking about flashing the router with a third party linux firmware (dd-wrt) that supposedly handle GRE properly. Not sure though, don't wanna risk bricking my router just to connect my phone, which I'll probably do once in a blue moon.

How to configure Remote Desktop

What is the method for configure the remote desktop program on this device.?

The computer you want to control needs to be XP professional, W2K professional, Vista business or ultimate, or one of the various windows server versions.
On the computer, right click My Computer, select properties, go to the remote tab (on vista select Remote Properties on the left).
Select Allow remote connections.
If you're running a Home version, then as you're not a business user, you are deemed to not need this business function.
Look up RDP and MSTSC in google.

1)configure allow remote desktop connection as described in above post
2)now how is ur pc connected to net?
its recommended that u should not be behind firewall and ur pc should be directly connected to internet with its own ip and make sure ur antivirus firewall is also preferably disabled
3) today's dsl service providers usually allot dynamic public ip adresss to pc so just click the properties of ur dail up broadband connection and note down ur ip adress ( dsl modems are usually always online connection you have to check and modify ur dsl router settings to bridge connection mode and create a dail up connection on desktop ;before modifying any setting in dsl modem make sure u have ur username password for dsl connection and have a back up of dsl router settings)
4)just note down ip and write it in computer box in remote desk top connection in ur handheld
in username field put ur pc user name
in password field put ur pc password
5)just press connect hopefully its done
but some times it really sucks......

Definitely make sure you're behind a firewall! You usually are with your asdl router.
Open port 3389 and forward it to your PC.
For extra security, you can configure your PC to listen on a different port, and configure the router to use that of course.
As commando0 says, you're most likely to have a dynamic IP address, meaning whenever your router connection drops, you'll more than likely get a new address from your ISP, so do get around this, you can use dynamic dns (check dyndns.org).
So use your dyndns address to connect via the internet, and your PC's name for when connecting at home via wifi.

xaccers said:
Definitely make sure you're behind a firewall! You usually are with your asdl router.
Open port 3389 and forward it to your PC.
For extra security, you can configure your PC to listen on a different port, and configure the router to use that of course.
As commando0 says, you're most likely to have a dynamic IP address, meaning whenever your router connection drops, you'll more than likely get a new address from your ISP, so do get around this, you can use dynamic dns (check dyndns.org).
So use your dyndns address to connect via the internet, and your PC's name for when connecting at home via wifi.
Click to expand...
Click to collapse
hi i forwarded port 3389 to my pc (192.169.1.5)
enabled the firewall to listen to that port,
enabled remote connection on vista
but its still not connecting.. i tried using my external as well as lan ip.. nothing seems to work
btw, yes ive been connecting using wifi
anyone uses logmein on here??

Just to confirm, what version of Vista are you running? Business or Ultimate?
On the remote tab of System properties, make sure you've selected "Allow connections from computers running any version of Remote Desktop (less secure)"
Click the "Select Users" button and make sure it says your username already has access, if not, add your username to the list.
Once you've done that, open a cmd window and type:
telnet localhost 3389
then press enter and you should get a blinking curser.
That means your computer is accepting remote desktop connections.
Hold down ctrl and press ] then at the prompt type exit to close the telnet session window.
Then try from your phone.

Logmein.com works perfect over the internet to connect to your pc from a WM device, realy fast and smooth and you can customise the display settings to maximise your speed and refresh rate. 100% recommended
The best use I ever had with Logmein was using it with my HTC Universal, it was so good having VGA and a qwerty keyboard.....
I remember once sat in a pub I needed a file from my PC at home ASAP (to settle an alchole fueled argument, lol), I connected within 30 secs and E-mailed the file to my phone from home. Amasing, also works with any windows OS, I have been using it for about 4 years and its still 100% free.

remote desktop problem

Hi everyone,
I would like to connect to my laptop next room from local network. I can connect perfectly when I type in my IP address into the first textbox (Computer), but I can't connect when I type in my Computer Name (full computer name) instead. I tried MyPCName as Computer, \\MyPCName as Computer, forwarding port 3389 to my IP, leaving domain name empty, putting in my workgroup name as a domain, putting in my computer name as a domain, putting in myPCName\MyUserName as Username, \\MyPCName as Computer, still the same. It won't connect unless I put in the IP address. I would like to do this since my workplace assigns a different IP to my laptop then I assign at home, but naturally I have the same computer name at both places, so I would like to have a permanent setting for both places.
I'm running Windows 7 64 bit on my laptop and 1.66.405.2 ROM on my HTC HD2.
Many thanks in advance.

can you connect to it ok using another computer? might be a dns issue at a guess...

I can connect from other computers fine. Also on my HD2 I can see the host names of PC's under Resco Explorer and map them. However, remote desktop mobile refuses to work with the Computer Name. I can ping my Laptop's IP and also Computer name from pingbox2. Only in Remote Desktop Mobile there is a problem.

windows 7 by default blocks remote desktop connections from different versions of remote desktop. if you right click computer and select properties, then choose remote settings on the right hand side and select the middle option (accept connections from all verions of remote desktop). havent tried this my self but it solves most issues when using different versions of windows

OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. If I don't disable 3G, I can only connect with IP and not computer name. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.

For me it works with MyPCName in computer and empty domain, both for XP and 7.

Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...

ozkaya said:
OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.
Click to expand...
Click to collapse
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.

tomallen35 said:
Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...
Click to expand...
Click to collapse
I think you're right, when the 3G is on (and also Wifi on), Resco shows computers from all around the country when I click computers near me and not my local network. When only wifi is on I can see my local computers. 3G probably has precedence over Wifi? How can I correct this?

samsamuel said:
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.
Click to expand...
Click to collapse
But the 66.whatever address is generic openDNS lookup IP and same for everyone. Are you suggesting me to route this IP to my local IP, i.e. 192.168.x.x? Oh, one more thing, I can also connect when 3g and wifi are both on, but only through computer's IP and not computer name. Can you connect with computer name while both are on and connected?

when your phone does a dns lookup on the name it resolves to the open dns assigned address (not the same for everyone, otherwise the open fns system wouldn't work) so to connect to your computer the phone sends its request to open dns who forward that request to your current actual address.at home that address is your home ip address BUT it isn't your laptops address it is your routers address.(stop reading here if you don't have a router).
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.

samsamuel said:
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.
Click to expand...
Click to collapse
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.

kilrah said:
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.
Click to expand...
Click to collapse
you're totally right, I have a router and its port is forwarded to my laptop IP, but this is only good (and works well too) when I want to connect from Internet to my local network. I tried OpenDNS exceptions for VPN and defined an exception named as MyComputerName but it didn't work. Then I tried a dyndns solution, but it only works for external connections and not local network, i.e. it can't map local IP's. What I need is a dynamic client which can update my local IP.
I also tried to edit hosts entry in the registry with MyComputerName. It works for a single IP, but I'm not sure if I can write multiple IP adresses (my work and home local IP) into that. If I could maybe everything would be OK.

I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.

kilrah said:
I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.
Click to expand...
Click to collapse
thank you very much for your time, I appreciate it. You're right in that waiting a bit resolves the issue (it's a bit more than 30 secs for me that's why I thought it wasn't working when 3G is enabled) but only when OpenDNS is not used. I assume you don't use OpenDNS, right? Once I put that one into equation, it takes over NetBIOS protocol and returns its IP instead of the local IP(192.168.x.x). As far as I understand, DNS lookup has precedence over NETBIOS and if the name is not found in DNS it consults NETBIOS protocol. However OpenDNS has this nice "feature" where it finds the name with its own IP. There are several posts about this on its webpage and they say to either disable the typo correction or put exceptions for Netbios names, but sadly none of them works for me right now.

Nope, no OpenDNS, never actually heard of it.
How does it work? Do you enter their DNS server address in the network settings of your pc/phone, or is it an app you run?

you click Start/Settings/All Settings/Connections/Wifi/First Button/Switch to Network Adapters tab/Select Broadcom 802.11 DHD Network Adapter/Switch to Name Servers Tab/Type in 208.67.222.222 for primary DNS and 208.67.220.220 for secondary DNS, click OK. that's all. Could you try if it's not so much trouble? Thanks.

OK, remote desktop doesn't work either with the OpenDNS servers in.
I'm pretty sure it must be a limitation of the remote desktop app itself, as resco explorer can still navigate and/or discover the network shares of my other PCs with no problem. NBTStatCE also finds everybody.
Wouldn't even surprise me, as that Remote desktop mobile has always been troublesome. I don't remember exactly, but in the WM5 days it was pretty much impossible to use on a local network due to a weird handling of names... if I remember well all "local" (NetBIOS) addresses without a '.' entered in the remote desktop app would be redirected to the "Work" connection, while "remote" ones with a period would be directed on the "Internet" connection. As a network card can only be defined as one of them, if you wanted it to work in both cases through Wifi you had to switch the card from Work to Internet and back all the time. And of course when it's on Work it breaks some other things that use the default system handling like mail.

Remote desktop

I'm trying to figure out how to set up remote desktop... I'm using Kumars rom... not that that makes a difference i dont think. anyways. I'm running Windows 7 on my computer.
start ->
right click on "My Computer" ->
Properties ->
remote settings (top left hand)
remote tab ->
Allow remote assistance connections to this computer box is checked
allow connections from computers running any version of remote desktop (less secure) is checked ->
on to my phone...
i go to remote desktop mobile on it... I've read online that for the Computer dialog box i input my computers IP address... now, is that the IPV4 address that i get from the CMD box after typing IPCONFIG... or is it the address that i get when i browse over to the website www.whatismyipaddress.com ??
what do i put for my user name and password? is it my PC's password and user name? also... my ISP (internet service provider) is Verizon. i currently have their built in wireless modem up and running. i've seen the tutorial on youtube of how to set up remote desktop by going in to my router and port forwarding numbers... but thats also something i am having trouble with.... ive been cracking my head at this for over 3 hours. can someone please help

Nano3 said:
I'm trying to figure out how to set up remote desktop... I'm using Kumars rom... not that that makes a difference i dont think. anyways. I'm running Windows 7 on my computer.
start ->
right click on "My Computer" ->
Properties ->
remote settings (top left hand)
remote tab ->
Allow remote assistance connections to this computer box is checked
allow connections from computers running any version of remote desktop (less secure) is checked ->
on to my phone...
i go to remote desktop mobile on it... I've read online that for the Computer dialog box i input my computers IP address... now, is that the IPV4 address that i get from the CMD box after typing IPCONFIG... or is it the address that i get when i browse over to the website www.whatismyipaddress.com ??
what do i put for my user name and password? is it my PC's password and user name? also... my ISP (internet service provider) is Verizon. i currently have their built in wireless modem up and running. i've seen the tutorial on youtube of how to set up remote desktop by going in to my router and port forwarding numbers... but thats also something i am having trouble with.... ive been cracking my head at this for over 3 hours. can someone please help
Click to expand...
Click to collapse
For username and password, don't bother with them. You MUST have user logins setup on your PC for this to work. When you eventually do connect to your PC, you'll be presented with the login screen, so you can enter authentication information there instead. Yes, it's your login and password for your PC, but you don't need to worry about that to actually connect.
Without seeing your specific router setup, it's difficult to help with the next part. Go to start, run and type cmd. Type IPCONFIG - this will give you the IP address that your computer has. You need to allow all traffic on port 3389 to go to that IP address. There will be something about port forwarding in your router setup (which I have to assume you know how to access).
If you have trouble, google for the model number of your router and "port forwarding" and you're bound to find a how-to page.
Incidentally, that IP address is your "internal" IP address - the one that your router assigns to your PC so you can communicate with it. When you go to whatismyipaddress it tells you the IP address of your router. You need to connect to that from outside, and the port forwarding says "someone's connecting to me on port 3389 via my external IP address. I've got port forwarding set up to allow traffic on that port to go to an internal IP address." (You may not hear it say that )

this is the screen on my ip router set up

Looks fine. So did you try logging in?

These instructions won't work if you have more than one device in your house using that router and each device will get its own IP from the router, so when a request comes in from the outside network, it won't know which IP to send the request to.
**UNLESS** you're doing it over WIFI from your phone, which would already put you on the inside network so you don't need to worry about that.
Tell us, are you trying to connect using 3G, or are you trying to connect using your in-house WiFi using the router?

zdrux said:
These instructions won't work if you have more than one device in your house using that router and each device will get its own IP from the router, so when a request comes in from the outside network, it won't know which IP to send the request to.
Click to expand...
Click to collapse
Good point - I didn't pick up on the fact that the port forwarding is not asking for an end IP address.
As zdrux says, if you're connecting your HD2 to your wireless network then you can connect to your PC directly, using the internal IP address, as mentioned in the post above.

Nope not working... im getting really irritated. i dont understand why it isnt working. do i need to be connected through my own wifi? or should i disable it?

You don't need to connect via your own wifi, as long as your router is doing it's job properly. It's easier to connect via wifi though, as you can rule out the router completely and at least get it working.
A few questions...
Do you have to log onto windows with a username and password?
Do you have windows firewall on?
What version of Windows 7 is it?

Nano3 said:
Nope not working... im getting really irritated. i dont understand why it isnt working. do i need to be connected through my own wifi? or should i disable it?
Click to expand...
Click to collapse
Nobody will help if you can't answer our questions.
- Are you connecting through 3G, or through you WiFi at home? Where do you get your connection on your phone?! This is important.
- Turn off windows fire-wall completely until you solve this so you know its not getting in the way.
- Go to Control Panel > System and Security > System ..and click on "Remote Settings" in the left pane, once a new window opens up, make sure you check the box where it says "Allow assistance from other computers" and also a little lower where it says "Allow other versions of windows to connect to this computer".
- Go to your router and look for an option where you can set a computer as the DMZ, put in the IP of your computer in that box if you have one of those boxes as an option. This is the IP you see when you type "ipconfig" on your computer.
- Go to www.canyouseeme.org to test if your Remote Desktop port is open. Once you get to that webpage, type in port number 3389 and click "Check", this will confirm if it's an issue with your computer or your phone.
- Like the other person said, if this doesn't work, try connecting your computer without a router. Just get the cable running from the modem straight into your network card, unless you have one of those router/modem all-in-one things.

If you are connecting over the home wifi, then you shouldn't need to go near port forwarding, or indeed your router at all.
the target ip is the PC address you get from cmd - ipconfig (192.168.....) and as johnc said, you can leave user and pass blank and log in directly.
If you are wanting to connect over your phones data, then the target ip is found either by visiting whatismyip or in the router, look for the wan ip address. (Example 82.27.19.187)
and in that case you set up in your router a port forward from external port 3389 to internal address (your pc address from ipconfig) on port 3389.

Hello Everyone,
Not to hijack the thread but, I am having problems using remote desktop also. Maybe you can help.
Host Computer: Notebook
OS: Win xp pro
Connectivity: T-Mobile USA PCM/CIA card gprs/edge/3G
User name has Admin Privileges
In Security Center, Firewall. I made exceptions for Remote Desktop and Remote Assistance.
When I goto www.canyouseeme.org on the notebook on the t-mobile wireless card, Error: I could not see your service on on port 3389 Reason: Connection refused
Client: HD2
Connectivity: T-Mobile USA 3G
On the HD2 I put:
Computer: IP address of the host computer
User name: Name of Admin Privileged User
Password: Password that corresponds to the user name
When I goto www.canyouseeme.org on the HD2, Error: I could not see your service on on port 3389 Reason: Connection refused
1) On the host computer, Must all users be logged off and the computer at the login screen or can I be logged in on an Admin User?
2) If users must be logged off, I can go to Task Manager and disconnect user that will be used to login with remote desktop?
3) T-Mobile USA Blocking ports 3389?
If I log out of the user, I go to the login screen but the wireles connection is terminated.
My Goal:
I have a notebook in my work vehicle on the T-mobile air card (Wireless ) and while I am in a building working, I would like to connect to the notebook in the vehicle with my HD2 instead of walking back and forth or having to carry my notebook with me.
If you need more information, I will do my best to give exact details.
Thank you,
Monnie

You left out a step on the PC.
On the Remote screen setup on the PC you have to add the Login IDs that will be allowed to login remotely.

Hello Everyone,
I called T-mobile usa, spoke with their PDA/Smartphone Tech Support, They could not give me an answer that A) They are blocking ports 3389 or B) They are not blocking ports 3389.
The tech continued to asked me over and over again " did that application come on the phone or you installed it" I told him repeatedly " Remote desktop come loaded on the factory T-mobile ROM"
He then said, they are working with their network dept and directly with HTC
Just a heads up
Thank you,
Monnie

tms02 said:
You left out a step on the PC.
On the Remote screen setup on the PC you have to add the Login IDs that will be allowed to login remotely.
Click to expand...
Click to collapse
You have to connect first before you can even think of logging in. We still didn't get to that part.

MonnieRock said:
Hello Everyone,
I called T-mobile usa, spoke with their PDA/Smartphone Tech Support, They could not give me an answer that A) They are blocking ports 3389 or B) They are not blocking ports 3389.
The tech continued to asked me over and over again " did that application come on the phone or you installed it" I told him repeatedly " Remote desktop come loaded on the factory T-mobile ROM"
He then said, they are working with their network dept and directly with HTC
Just a heads up
Thank you,
Monnie
Click to expand...
Click to collapse
This is irrelevant, the website checks to see if the port on your PC is open, this has nothing to do with the phone (yet). If your port 3389 is open and accepting connections, the website should say so, nothing to do with the phone at this time.
This basically means your computer has port 3389 shut off/blocking, figure out what's doing that and then you can connect.

johncmolyneux said:
You don't need to connect via your own wifi, as long as your router is doing it's job properly. It's easier to connect via wifi though, as you can rule out the router completely and at least get it working.
A few questions...
Do you have to log onto windows with a username and password?
Do you have windows firewall on?
What version of Windows 7 is it?
Click to expand...
Click to collapse
I do have a username and password
windows firewall is on
windows 7 ultimate 64 bit

Remote Desktop Help

So I want to use remote desktop on my TP2 to connect to my laptop at home. I've done all the requirements to allow to use this feature; I've enabled port forwarding in my router settings and I have enabled remote desktop on my laptop's Windows 7 system properties. And on my TP2 I enter my ip address for the "computer" field, my Windows 7 account user name in the "user name" field (I only have 1 account on my laptop and it is admin), and the account password in the "password" field. After all of this, my TP2 will still not connect to my laptop. At this point I am pulling my hair out trying to figure out what I am doing wrong. Can anybody help?

Does your computer has public IP Address?

Yes. I go to www.whatismyip.com and it displays my ip address. I've tried entering this address in the "computer" field as well and nothing.

you'll need to forward port 3389 through any router you may be using (check out portforward.com)
you'll also need to enable RDP connection on the machine through System>Remote.
there are 1001 guides you'll find with a quick google, its not a phone specific thing.
edit: ive previously found that the WM RDP client wont start a 'net connection itself. if you find the same, just do it manually through com manager or check ur mail etc.

Did you forward port 3389 to the internal ip address of your laptop?
Do you have a software firewall on the laptop that may be blocking access?

First try to figure out where the error occurs.
Try to connect to your pc, using an other pc ( from outside )
If it works, it must be a setting in your mobile device.
If pc also doesnt work, it should be a port problem, in that case, try using hamachi..
Oh, and check if you dont have a blocking program, or firewall .. like suggested above

Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?

develop1 said:
Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?
Click to expand...
Click to collapse
it will use any data connection available, no need to connect to wifi if you have data plan activated.
some tips:
1. you must have NAT (port forwarding) configured in your router
2. If your router has public IP address on WAN port, then point 1. is just sufficient if you are on some routed network, than you need to ask your provider, maybe you will be lucky
2.1. (here are network ranges used as private, only for identification)
from 192.168.0.0 to 192.168.255.255
from 172.16.0.0 to 172.31.255.255
from 10.0.0.0 to 10.255.255.255
3. point 1. specification - enable NAT from WAN port to local IP address of your computer, specific port is TCP 3389. Also is good to make a reservation on DHCP server for this PC.
4. you need to enable remote desktop on your PC
4.1. computer properties - remote desktop setup - and its middle line on remote desktop settings
4.2. click "choose users" and check if your account is listed

Thanks alot to everybody's help! Your advise allowed me to get this things working, I really appreciate it. I had the port open and had remote desktop enabled on my computer but the thing that was killing me was I had the windows firewall on and my ESET Smart Security firewall on as well. Once I disabled them I was able to make the connection. What a head ache those firewalls gave me. I thank you all once again for your assistance.

I want to remotely access my PC from TP2, what software do I need to install on my phone?

sheharyar said:
I want to remotely access my PC from TP2, what software do I need to install on my phone?
Click to expand...
Click to collapse
The answer depends on what you have available to connect to. Your network (if any exists) and the machine/OS you want to connect to.
If you could let me know the following, I'll see if I can help:
How you machine's connected to the net. (for example, mines something like PC>Router>Cable modem>outside world).
The operating syustem in use on your PC. Specifically please, the edition and version is important to know. Mine's Windows 7 Ultimate, for example.
but, to cut a long story short: if you're not using a home edition of one of the recent windows OSs (XP and later), I'd suggest Remote desktop's the best way to go. There's a .cab knocking around here if you don't already have it on your phone and the PC end's described in the 'Configure Remote Desktop' and 'Configure Your Router' bits of this page: http://www.microsoft.com/windowsxp/using/networking/expert/northrup_03may16.mspx (ignore the other sections, they're not relevant unless you're running IIS)
enjoy

I have a WIFI Router installed, have a laptop with VISTA ULTIMATE and PC with XP Professional.
I am already able to RD my laptop from my PC.
I want to RDS my laptop from my phone via the same network/WIFI. I think it is pretty simple.
This is what I am doing
I have installed Remote Desktop Mobile
I have connected to WIFI
when I run Remote Desktop Mobile & enter my laptop's name, with username and password and click connect, connecting remains on top and is not connecting it. I am not in any domain, do i have to leave the domain name empty?

if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?

mad_tunes said:
if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?
Click to expand...
Click to collapse
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.

sheharyar said:
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.
Click to expand...
Click to collapse
Your laptop seems to be configured well ( you can access it using the pc )
So it must be a setting in the phone. You sure it is connected to wifi , maybe it stays on 3g ) Or maybe your laptop only allowes 1 ip to connect ( the pc's ip )

I am even able to connect to my laptop over internet as the port 3389 is fwd.
Do I have to configure anything on my phone other than installing that cab file?
Or maybe the cab file I've installed is corrupt or something, can someone please share the cab file?