Database Users

How to configure Remote Desktop

What is the method for configure the remote desktop program on this device.?

The computer you want to control needs to be XP professional, W2K professional, Vista business or ultimate, or one of the various windows server versions.
On the computer, right click My Computer, select properties, go to the remote tab (on vista select Remote Properties on the left).
Select Allow remote connections.
If you're running a Home version, then as you're not a business user, you are deemed to not need this business function.
Look up RDP and MSTSC in google.

1)configure allow remote desktop connection as described in above post
2)now how is ur pc connected to net?
its recommended that u should not be behind firewall and ur pc should be directly connected to internet with its own ip and make sure ur antivirus firewall is also preferably disabled
3) today's dsl service providers usually allot dynamic public ip adresss to pc so just click the properties of ur dail up broadband connection and note down ur ip adress ( dsl modems are usually always online connection you have to check and modify ur dsl router settings to bridge connection mode and create a dail up connection on desktop ;before modifying any setting in dsl modem make sure u have ur username password for dsl connection and have a back up of dsl router settings)
4)just note down ip and write it in computer box in remote desk top connection in ur handheld
in username field put ur pc user name
in password field put ur pc password
5)just press connect hopefully its done
but some times it really sucks......

Definitely make sure you're behind a firewall! You usually are with your asdl router.
Open port 3389 and forward it to your PC.
For extra security, you can configure your PC to listen on a different port, and configure the router to use that of course.
As commando0 says, you're most likely to have a dynamic IP address, meaning whenever your router connection drops, you'll more than likely get a new address from your ISP, so do get around this, you can use dynamic dns (check dyndns.org).
So use your dyndns address to connect via the internet, and your PC's name for when connecting at home via wifi.

xaccers said:
Definitely make sure you're behind a firewall! You usually are with your asdl router.
Open port 3389 and forward it to your PC.
For extra security, you can configure your PC to listen on a different port, and configure the router to use that of course.
As commando0 says, you're most likely to have a dynamic IP address, meaning whenever your router connection drops, you'll more than likely get a new address from your ISP, so do get around this, you can use dynamic dns (check dyndns.org).
So use your dyndns address to connect via the internet, and your PC's name for when connecting at home via wifi.
Click to expand...
Click to collapse
hi i forwarded port 3389 to my pc (192.169.1.5)
enabled the firewall to listen to that port,
enabled remote connection on vista
but its still not connecting.. i tried using my external as well as lan ip.. nothing seems to work
btw, yes ive been connecting using wifi
anyone uses logmein on here??

Just to confirm, what version of Vista are you running? Business or Ultimate?
On the remote tab of System properties, make sure you've selected "Allow connections from computers running any version of Remote Desktop (less secure)"
Click the "Select Users" button and make sure it says your username already has access, if not, add your username to the list.
Once you've done that, open a cmd window and type:
telnet localhost 3389
then press enter and you should get a blinking curser.
That means your computer is accepting remote desktop connections.
Hold down ctrl and press ] then at the prompt type exit to close the telnet session window.
Then try from your phone.

Logmein.com works perfect over the internet to connect to your pc from a WM device, realy fast and smooth and you can customise the display settings to maximise your speed and refresh rate. 100% recommended
The best use I ever had with Logmein was using it with my HTC Universal, it was so good having VGA and a qwerty keyboard.....
I remember once sat in a pub I needed a file from my PC at home ASAP (to settle an alchole fueled argument, lol), I connected within 30 secs and E-mailed the file to my phone from home. Amasing, also works with any windows OS, I have been using it for about 4 years and its still 100% free.

remote desktop problem

Hi everyone,
I would like to connect to my laptop next room from local network. I can connect perfectly when I type in my IP address into the first textbox (Computer), but I can't connect when I type in my Computer Name (full computer name) instead. I tried MyPCName as Computer, \\MyPCName as Computer, forwarding port 3389 to my IP, leaving domain name empty, putting in my workgroup name as a domain, putting in my computer name as a domain, putting in myPCName\MyUserName as Username, \\MyPCName as Computer, still the same. It won't connect unless I put in the IP address. I would like to do this since my workplace assigns a different IP to my laptop then I assign at home, but naturally I have the same computer name at both places, so I would like to have a permanent setting for both places.
I'm running Windows 7 64 bit on my laptop and 1.66.405.2 ROM on my HTC HD2.
Many thanks in advance.

can you connect to it ok using another computer? might be a dns issue at a guess...

I can connect from other computers fine. Also on my HD2 I can see the host names of PC's under Resco Explorer and map them. However, remote desktop mobile refuses to work with the Computer Name. I can ping my Laptop's IP and also Computer name from pingbox2. Only in Remote Desktop Mobile there is a problem.

windows 7 by default blocks remote desktop connections from different versions of remote desktop. if you right click computer and select properties, then choose remote settings on the right hand side and select the middle option (accept connections from all verions of remote desktop). havent tried this my self but it solves most issues when using different versions of windows

OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. If I don't disable 3G, I can only connect with IP and not computer name. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.

For me it works with MyPCName in computer and empty domain, both for XP and 7.

Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...

ozkaya said:
OK, I sort of figured it but would still appreciate some help. Here is how I got it to work:
I had OpenDNS IP under DNS settings for wireless adapter. I deleted them. If I don't do this, pinging my computer name from HD2 always brings 67.215.65.132, which is opendns and not my true local IP, i.e. 192.168.x.x. I also had to disable the data connection (3G) and only have wireless. Only after doing these 2, when I pinged my computer name, I got the true local IP and I was able to connect with Remote Desktop Mobile using computer name. Now my question is:
1- I don't want to quit using opendns, is it possible?
2- I don't want to disable 3G connection every time, is it possible?
thanks in advance.
Click to expand...
Click to collapse
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.

tomallen35 said:
Something seems strange with your phone's networking configuration. At a guess (and this is a long shot), I would check your VPN settings on your phone to make sure you're not connecting to a different domain over 3G as this might explain why it works when you turn off the data connection on the phone and why it works by IP address.
As I said though, it's a long shot and is the only thing I could think of that fits your particular symptoms...
Click to expand...
Click to collapse
I think you're right, when the 3G is on (and also Wifi on), Resco shows computers from all around the country when I click computers near me and not my local network. When only wifi is on I can see my local computers. 3G probably has precedence over Wifi? How can I correct this?

samsamuel said:
about the open dns issues, I suspect that can be solved by making sure your router lets the incoming connection into your home network (you say it resolves to 66.whatever when open dns is used, shouldn't be a problem do long as you don't forget that will be your home ip address so that connection will neef to be allowed through the router and then forwarded by your routers virtual server (our whatever your router software calls out) to your laptops internal ip address.
as for the 3g it should use wifi over 3g by default..... mine certainly does, no need for me to disable it.
Click to expand...
Click to collapse
But the 66.whatever address is generic openDNS lookup IP and same for everyone. Are you suggesting me to route this IP to my local IP, i.e. 192.168.x.x? Oh, one more thing, I can also connect when 3g and wifi are both on, but only through computer's IP and not computer name. Can you connect with computer name while both are on and connected?

when your phone does a dns lookup on the name it resolves to the open dns assigned address (not the same for everyone, otherwise the open fns system wouldn't work) so to connect to your computer the phone sends its request to open dns who forward that request to your current actual address.at home that address is your home ip address BUT it isn't your laptops address it is your routers address.(stop reading here if you don't have a router).
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.

samsamuel said:
so the router needs to be told "if you get a connection request in port (whatever the remote desktop port is) please forward it to (laptop ip address)
its called port forwarding in some routers, virtual server in others.
Click to expand...
Click to collapse
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.

kilrah said:
You're mixing up things a bit - he's not using dns but the computer netbios name. The point is that he has wifi on and connected as well as 3G, thus with an "intranet" ip address on Wifi... so the program/phone should be looking up the name on that connection, where it would find it, instead of looking up over the 3G connection. As the netbios protocol is not routable, it has no chance of finding the computer name over 3G/internet and back home, even with port mappings.
Click to expand...
Click to collapse
you're totally right, I have a router and its port is forwarded to my laptop IP, but this is only good (and works well too) when I want to connect from Internet to my local network. I tried OpenDNS exceptions for VPN and defined an exception named as MyComputerName but it didn't work. Then I tried a dyndns solution, but it only works for external connections and not local network, i.e. it can't map local IP's. What I need is a dynamic client which can update my local IP.
I also tried to edit hosts entry in the registry with MyComputerName. It works for a single IP, but I'm not sure if I can write multiple IP adresses (my work and home local IP) into that. If I could maybe everything would be OK.

I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.

kilrah said:
I've just tried a couple of things and it really works fine for me. If I connect Wifi only, I can remote desktop with the computer name. If I then connect data connection, it still works. Disabling wifi and obviously it doesn't work anymore. Re enabling wifi, it doesn't work at first, but does again after ~30 seconds once the netbios protocol has done its host lookup procedures.
There simply shouldn't be anything special to do.
Click to expand...
Click to collapse
thank you very much for your time, I appreciate it. You're right in that waiting a bit resolves the issue (it's a bit more than 30 secs for me that's why I thought it wasn't working when 3G is enabled) but only when OpenDNS is not used. I assume you don't use OpenDNS, right? Once I put that one into equation, it takes over NetBIOS protocol and returns its IP instead of the local IP(192.168.x.x). As far as I understand, DNS lookup has precedence over NETBIOS and if the name is not found in DNS it consults NETBIOS protocol. However OpenDNS has this nice "feature" where it finds the name with its own IP. There are several posts about this on its webpage and they say to either disable the typo correction or put exceptions for Netbios names, but sadly none of them works for me right now.

Nope, no OpenDNS, never actually heard of it.
How does it work? Do you enter their DNS server address in the network settings of your pc/phone, or is it an app you run?

you click Start/Settings/All Settings/Connections/Wifi/First Button/Switch to Network Adapters tab/Select Broadcom 802.11 DHD Network Adapter/Switch to Name Servers Tab/Type in 208.67.222.222 for primary DNS and 208.67.220.220 for secondary DNS, click OK. that's all. Could you try if it's not so much trouble? Thanks.

OK, remote desktop doesn't work either with the OpenDNS servers in.
I'm pretty sure it must be a limitation of the remote desktop app itself, as resco explorer can still navigate and/or discover the network shares of my other PCs with no problem. NBTStatCE also finds everybody.
Wouldn't even surprise me, as that Remote desktop mobile has always been troublesome. I don't remember exactly, but in the WM5 days it was pretty much impossible to use on a local network due to a weird handling of names... if I remember well all "local" (NetBIOS) addresses without a '.' entered in the remote desktop app would be redirected to the "Work" connection, while "remote" ones with a period would be directed on the "Internet" connection. As a network card can only be defined as one of them, if you wanted it to work in both cases through Wifi you had to switch the card from Work to Internet and back all the time. And of course when it's on Work it breaks some other things that use the default system handling like mail.

TMOUS HD2 Remote Desktop over 3G

Not sure if I should post this question here or somewhere else but since I am using my TMOUS HD2 for remote desktop I decide to put this here.
I tried the remote desktop over my own wifi it works great but just wondering if I can use it over 3G... I tried but doesn't seem to be connecting.
Also does anybody know the list of ports that are blocked on tmous 3g? Thanks a lot!

over 3g don't forget you need to use your external ip address, (I.e not the 192.168.... addresses) and then in the router you need to set up port forwarding from the router to your chosen pc.

been looking for a solution to this for a while. Seems people give out solutions that never work.

I've just done this as a proof to myself, and yes you can do this.
Assuming you have a router, then you need to set up port forwarding from the router to your internal pc, port 3389 TCP.
On the PC, system properties - remote - make sure you choose the middle option.. ' allow connections from computers running any version..'
Then on the phone, you need the data connection active before you start remote desktop, it wont start it itself.
With data connection active, run remote desktop
give it your routers external IP address (not the 192.xxx.xxx.xxx address, , thats your internal address)
no need to fill in user and pass, it will give you the PC's login screen. Domain left blank too.
Note the connection in teh top bar, , edge in one, H in the other. No wifi.
EDIT - if your carrier blocks port 3389 which some apparently do, bypass it by using a different external port.
So in the routersettings you would forward port, say, 3456 external to 3389 internal, and then in remote desktop on the phone, you would put the ip address as (example) 64.38.226.18:3456

samsamuel said:
I've just done this as a proof to myself, and yes you can do this.
Assuming you have a router, then you need to set up port forwarding from the router to your internal pc, port 3389 TCP.
On the PC, system properties - remote - make sure you choose the middle option.. ' allow connections from computers running any version..'
Then on the phone, you need the data connection active before you start remote desktop, it wont start it itself.
With data connection active, run remote desktop
give it your routers external IP address (not the 192.xxx.xxx.xxx address, , thats your internal address)
no need to fill in user and pass, it will give you the PC's login screen. Domain left blank too.
Note the connection in teh top bar, , edge in one, H in the other. No wifi.
EDIT - if your carrier blocks port 3389 which some apparently do, bypass it by using a different external port.
So in the routersettings you would forward port, say, 3456 external to 3389 internal, and then in remote desktop on the phone, you would put the ip address as (example) 64.38.226.18:3456
Click to expand...
Click to collapse
Ugh, I just can't get it. I have data connected at all times. I try this, but I use windows XP (which for some reason almost everyone who shows how to use this on the HD2 uses Windows 7). Port forward to my internal IP address. Set up to connect to my external IP address (yeah im on a network). Always gives me those 3 reasons why it can't connect and I never got it to work. I just dont get it.

what i changed from stock rom to get RDP to work
in settings/connection change your data access point from whatever it is currently (write it down) to wap.voicestream.com and try (for me that also worked for skyfire). some ports/protocalls may be blocked from the default access piont.

Phenomenon said:
Ugh, I just can't get it. I have data connected at all times. I try this, but I use windows XP (which for some reason almost everyone who shows how to use this on the HD2 uses Windows 7). Port forward to my internal IP address. Set up to connect to my external IP address (yeah im on a network). Always gives me those 3 reasons why it can't connect and I never got it to work. I just dont get it.
Click to expand...
Click to collapse
Works fine for me all the time. I have XP Pro.
I've set the IP on my computer to be static (192.168.1.199).
I changed my Remote desktop listening port to 3399 (changes in registry and windows firewall. Also change in Antivirus firewall if you have one.)
I have a linksys router. I've set the port forwarding in "Games and Applications" as all requests to port 3399 will be sent to 192.168.1.199.
I open Remote Desktop on my HD2 and point to my external IP address with the port number.
example: 24.123.456.789:3399
Its been working fine for me for a month. Speed is good too.

samsamuel said:
I've just done this as a proof to myself, and yes you can do this.
Assuming you have a router, then you need to set up port forwarding from the router to your internal pc, port 3389 TCP.
On the PC, system properties - remote - make sure you choose the middle option.. ' allow connections from computers running any version..'
Then on the phone, you need the data connection active before you start remote desktop, it wont start it itself.
With data connection active, run remote desktop
give it your routers external IP address (not the 192.xxx.xxx.xxx address, , thats your internal address)
no need to fill in user and pass, it will give you the PC's login screen. Domain left blank too.
Note the connection in teh top bar, , edge in one, H in the other. No wifi.
EDIT - if your carrier blocks port 3389 which some apparently do, bypass it by using a different external port.
So in the routersettings you would forward port, say, 3456 external to 3389 internal, and then in remote desktop on the phone, you would put the ip address as (example) 64.38.226.18:3456
Click to expand...
Click to collapse
To you or anyone else who can do this, are yall using Professional Windows OS? or Home?

pro.
remote desktop isnt included in home. (Maybe in home premium, possibly)
there are work arounds, a 3rd party vpn for instance, or there are ways to get remote desktop onto certain home versions.

samsamuel said:
pro.
remote desktop isnt included in home. (Maybe in home premium, possibly)
there are work arounds, a 3rd party vpn for instance, or there are ways to get remote desktop onto certain home versions.
Click to expand...
Click to collapse
I use this with Win7 Home Premium, which does not have RDC enabled. However, you can simply patch it to enable RDC:
http://thegreenbutton.com/forums/t/79427.aspx?PageIndex=1
I have no problem RDC to that machine from my HD2 from both in and outside of my network. As mentioned, you need to edit your router settings to enable port forwarding to the machine(s) you are trying to access remotely. I use 3389. The above utility that enables RDC on W7HP also enables port 3389 to get through windows firewall on that machine.

no, still can't get it to work right. Even with Remote VNC workarounds it's still not getting the connection. For some reason, any port checker (even when I configure the router to forward the port to my internal IP) says that the connection is refused. So I dunno wtf it is. I'm guessing either it's Comcast that's blocking this port or the router's messing up, or Tmobile is messing up, but damn it's aggravating as hell finding a solution.

it's not work,I need help
I tried some times Remote Desktop over 3G ,but it's not work,before I connected , Then on the phone, you need the data connection active before you start remote desktop, it wont start it itself.,I actived data connection by use opera browser,and the connection in the top bar,the icon "H" appeared in the top bar,does the Remote Desktop support the connection way of 3G ? please tell me what to do ?thanks a lot ! sorry for my poor english.

Phenomenon said:
no, still can't get it to work right. Even with Remote VNC workarounds it's still not getting the connection. For some reason, any port checker (even when I configure the router to forward the port to my internal IP) says that the connection is refused. So I dunno wtf it is. I'm guessing either it's Comcast that's blocking this port or the router's messing up, or Tmobile is messing up, but damn it's aggravating as hell finding a solution.
Click to expand...
Click to collapse
Try connecting to your home computer from another computer outside. Seems to me that your home computer is not setup to allow RD from outside.

kcaj32 said:
Try connecting to your home computer from another computer outside. Seems to me that your home computer is not setup to allow RD from outside.
Click to expand...
Click to collapse
Yes, and phenomenon you should really try to establish the connection first while connected to your home network with your phone, just to make sure everything internal is setup properly before you start messing with getting the external connection to work.

Phenomenon said:
no, still can't get it to work right. Even with Remote VNC workarounds it's still not getting the connection. For some reason, any port checker (even when I configure the router to forward the port to my internal IP) says that the connection is refused. So I dunno wtf it is. I'm guessing either it's Comcast that's blocking this port or the router's messing up, or Tmobile is messing up, but damn it's aggravating as hell finding a solution.
Click to expand...
Click to collapse
Your router probably has it's own firewall. Can you connect to your computer through your own network?

Remote Desktop Help

So I want to use remote desktop on my TP2 to connect to my laptop at home. I've done all the requirements to allow to use this feature; I've enabled port forwarding in my router settings and I have enabled remote desktop on my laptop's Windows 7 system properties. And on my TP2 I enter my ip address for the "computer" field, my Windows 7 account user name in the "user name" field (I only have 1 account on my laptop and it is admin), and the account password in the "password" field. After all of this, my TP2 will still not connect to my laptop. At this point I am pulling my hair out trying to figure out what I am doing wrong. Can anybody help?

Does your computer has public IP Address?

Yes. I go to www.whatismyip.com and it displays my ip address. I've tried entering this address in the "computer" field as well and nothing.

you'll need to forward port 3389 through any router you may be using (check out portforward.com)
you'll also need to enable RDP connection on the machine through System>Remote.
there are 1001 guides you'll find with a quick google, its not a phone specific thing.
edit: ive previously found that the WM RDP client wont start a 'net connection itself. if you find the same, just do it manually through com manager or check ur mail etc.

Did you forward port 3389 to the internal ip address of your laptop?
Do you have a software firewall on the laptop that may be blocking access?

First try to figure out where the error occurs.
Try to connect to your pc, using an other pc ( from outside )
If it works, it must be a setting in your mobile device.
If pc also doesnt work, it should be a port problem, in that case, try using hamachi..
Oh, and check if you dont have a blocking program, or firewall .. like suggested above

Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?

develop1 said:
Does my phone need to be connected to wi-fi in order to use remote desktop or will it just use my carrier's data service?
Click to expand...
Click to collapse
it will use any data connection available, no need to connect to wifi if you have data plan activated.
some tips:
1. you must have NAT (port forwarding) configured in your router
2. If your router has public IP address on WAN port, then point 1. is just sufficient if you are on some routed network, than you need to ask your provider, maybe you will be lucky
2.1. (here are network ranges used as private, only for identification)
from 192.168.0.0 to 192.168.255.255
from 172.16.0.0 to 172.31.255.255
from 10.0.0.0 to 10.255.255.255
3. point 1. specification - enable NAT from WAN port to local IP address of your computer, specific port is TCP 3389. Also is good to make a reservation on DHCP server for this PC.
4. you need to enable remote desktop on your PC
4.1. computer properties - remote desktop setup - and its middle line on remote desktop settings
4.2. click "choose users" and check if your account is listed

Thanks alot to everybody's help! Your advise allowed me to get this things working, I really appreciate it. I had the port open and had remote desktop enabled on my computer but the thing that was killing me was I had the windows firewall on and my ESET Smart Security firewall on as well. Once I disabled them I was able to make the connection. What a head ache those firewalls gave me. I thank you all once again for your assistance.

I want to remotely access my PC from TP2, what software do I need to install on my phone?

sheharyar said:
I want to remotely access my PC from TP2, what software do I need to install on my phone?
Click to expand...
Click to collapse
The answer depends on what you have available to connect to. Your network (if any exists) and the machine/OS you want to connect to.
If you could let me know the following, I'll see if I can help:
How you machine's connected to the net. (for example, mines something like PC>Router>Cable modem>outside world).
The operating syustem in use on your PC. Specifically please, the edition and version is important to know. Mine's Windows 7 Ultimate, for example.
but, to cut a long story short: if you're not using a home edition of one of the recent windows OSs (XP and later), I'd suggest Remote desktop's the best way to go. There's a .cab knocking around here if you don't already have it on your phone and the PC end's described in the 'Configure Remote Desktop' and 'Configure Your Router' bits of this page: http://www.microsoft.com/windowsxp/using/networking/expert/northrup_03may16.mspx (ignore the other sections, they're not relevant unless you're running IIS)
enjoy

I have a WIFI Router installed, have a laptop with VISTA ULTIMATE and PC with XP Professional.
I am already able to RD my laptop from my PC.
I want to RDS my laptop from my phone via the same network/WIFI. I think it is pretty simple.
This is what I am doing
I have installed Remote Desktop Mobile
I have connected to WIFI
when I run Remote Desktop Mobile & enter my laptop's name, with username and password and click connect, connecting remains on top and is not connecting it. I am not in any domain, do i have to leave the domain name empty?

if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?

mad_tunes said:
if you're not using a domain, leaving it blank's right.
Does it just time out on your phone?
Do you get the same if you try connecting via IP instead of your machine's name?
Click to expand...
Click to collapse
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.

sheharyar said:
I am able to connect from my pc.
When I try to connect from my phone either by IP or computer name, it does not even time out, it just remains stuck at Connecting...
Nothing happens after 5 minutes, even no error message appears.
Click to expand...
Click to collapse
Your laptop seems to be configured well ( you can access it using the pc )
So it must be a setting in the phone. You sure it is connected to wifi , maybe it stays on 3g ) Or maybe your laptop only allowes 1 ip to connect ( the pc's ip )

I am even able to connect to my laptop over internet as the port 3389 is fwd.
Do I have to configure anything on my phone other than installing that cab file?
Or maybe the cab file I've installed is corrupt or something, can someone please share the cab file?

Splashtop Help

I setup splash top for my home network but I need help getting splashtop to work on other networks when I am not at home. Any ideas?

Does anyone have any ideas how to get this to work?

If you got to there website they have instructions on how to set it up for outside networks. It involves setting up port forwarding on your router and getting the main ip address for you internet connection.
http://support-remote.splashtop.com...sys-wireless-g-broadband-router-as-an-example

weems84 said:
If you got to there website they have instructions on how to set it up for outside networks. It involves setting up port forwarding on your router and getting the main ip address for you internet connection.
Connect from Outside - using Linksys Wireless-G Broadband Router as an example : Splashtop Remote - Support
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I have already followed these directions and still get a failed connection. I can connect fine with home network just not a remote network. Also a little info windows 7 with mcafee virus scanner and firewall. I also have a linksys e1000 router. Anybody know why I cant connect?

You may have already done this, but I needed to setup the entire range of ports (6783 thru 6785) to get mine to work. One mapping per port.
Sent from my Transformer TF101 using Tapatalk

You will to add port forwarding rule on your router. Add 6783-6785 for the port. Make sure the splash top software on your pc under network setting is set to 6783. When you add the ip address you need to add your WAN ip address not your machine ip address. Mac address will need to be that machine youre trying to log into. I have splash top setup to three of my computers at home. Able to access them without no issues from outside of my network. If you are still having issues try to disable your mcafee software and firewall. I have all three on Windows 7 all with firewall enable.

dazz87 said:
You will to add port forwarding rule on your router. Add 6783-6785 for the port. Make sure the splash top software on your pc under network setting is set to 6783. When you add the ip address you need to add your WAN ip address not your machine ip address. Mac address will need to be that machine youre trying to log into. I have splash top setup to three of my computers at home. Able to access them without no issues from outside of my network. If you are still having issues try to disable your mcafee software and firewall. I have all three on Windows 7 all with firewall enable.
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I will try this when I get home from work. How do I make windows my primary firewall?

Dunno about McAfee, but the firewall shouldn't be causing any issues as long as you allow splashtop connection. I set up separate port forwarding for each one. TCP Any -> ****. Did that three times and it connected.

DKYang said:
Dunno about McAfee, but the firewall shouldn't be causing any issues as long as you allow splashtop connection. I set up separate port forwarding for each one. TCP Any -> ****. Did that three times and it connected.
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Some you saing port forward each port as in 6873 to 6873, 6874 to 6874, and 6875 to 6875? Do you have a linksys router?

Router model / make won't make a difference to what ports need to be forward, just how you actually go about doing it.

Well I guess I will try to open them individually.

under999 said:
Some you saing port forward each port as in 6873 to 6873, 6874 to 6874, and 6875 to 6875? Do you have a linksys router?
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I did "Any to 6873" and etc. Just changed the destination port number for each one since "6873 to 6873" didn't work for me.

Are you guys able to connect to your pc from an outside network with the splashtop thats included in the mycloud or did you purchase it from the market?
I have port forwarding set up, added the pc and WAN ip (not local network ip), enabled "internet discovery" in experimental features on splashtop streamer on my pc and its still not working. I have no options to add mac address, just name, ip, password and port.
Splashtop is now $0.99 so i may just go ahead an buy it so i can use it on my other devices as well if the built in one doesn't support this.

Mine works well...after I set the ports to forward.
However someone did warn me about doing this and lack of security...

fone_fanatic said:
Are you guys able to connect to your pc from an outside network with the splashtop thats included in the mycloud or did you purchase it from the market?
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Yes, I am able to connect from outside of my network. I am using the one that came with the TF. I believe the one that comes with the TF has a custom resolution of 1280x800 just for the TF. Where the one in the Market Place highest resolution is 1024 x 768. I tried both and the TF version looks much better. There is a area when you have to input the mac address for that machine. My port for one of my pc is "6873-6785"

dazz87 said:
Yes, I am able to connect from outside of my network. I am using the one that came with the TF. I believe the one that comes with the TF has a custom resolution of 1280x800 just for the TF. Where the one in the Market Place highest resolution is 1024 x 768. I tried both and the TF version looks much better. There is a area when you have to input the mac address for that machine. My port for one of my pc is "6873-6785"
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Thanks for that info. Do you remember where you put the mac address because i don't see it when attempting to add a new computer.
UPDATE
Nvm its working, maybe PC was off when I attempted to connect earlier from outside my house. Didn't need to put in Mac address afterall. Just wan IP and password I set and forward the ports.
Thanks guys

fone_fanatic said:
Thanks for that info. Do you remember where you put the mac address because i don't see it when attempting to add a new computer.
UPDATE
Nvm its working, maybe PC was off when I attempted to connect earlier from outside my house. Didn't need to put in Mac address afterall. Just wan IP and password I set and forward the ports.
Thanks guys
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Cool glad you got it working. Now, I remember its not the mac address its the Wan address. The most important thing is the listening port 6783,6784, etc,etc,, depend on how many pcs you want to access.