Database Users

XDA Atom thinks earhones are plugged in

My Atom thinks the earphones are plugged in when they aren't.
If I answer the phone, no sound, presumably because it thinks the earphones are plugged in and is trying to use those.
Activating the start menu or media player has no sound.
The FM Radio starts (which will only happen if it thinks the earphones are plugged in).
But they are not plugged in.
I am currently on ROM 20060426B1WWE.
The same thing happened on ROM 20060105B1WWE, the first ROM I upgraded to.
I know what you're going to say, that there is a hardware fault, either with the earphone connector or the speakers simply don't work.
Firstly, the speakers do still work. If I start the FM radio and set the little button at bottom left to use the speakers as well, they work.
As for the earphone connector, when I had the problem on the 0105B1 ROM, I could fix the problem by performing a hard reset. Sadly this doesn't fix the problem with the latest ROM, but I'm pretty sure that a hard reset doesn't fully reset the device's configuration.
So I'm pretty sure this is not a hardware issue. I think the OS keeps track of whether the earphones are plugged in, and this has got out of sync somehow.
The last time it happened, I did the following:
While I was playing an mp3 and listening with the earphones, I pulled out the connector and the speakers did not start to play as I think they should have. Now, as I said above, it thinks the earphones are connected all of the time.
Anyone seen anything similar, or have an idea of what I can do? I rang O2 and while they admit it is probably a s/w problem, they want me to send the Atom to them. I don't want to be without it for a week or so because it is my phone and I rely on it. So I thought I'd try here.
Thanks,

invisible earphone...
Hey Peter
I've got the exact same issue once...
But the problem i found for mine was that SOMEHOW when I plug out the headset jack, the slightly retarded Atom thinks I have not..
Just plug in the headset again and pull it out slowly... Then try out the phone if its back to normal...
It seems that the Atom is slow in picking up the disconnected headset...
Hope it works for you as it did for me...
Good Luck

Invisible earphones
Hi bulletproof_78,
Thanks a lot for the reply.
I have just tried it and no luck. I pulled the earphones out very slowly.
I think this is one of the biggest problems with any style of MS Windows. They want to cache everything for the sake of performance, and the cache gets out of sync with the thing it's caching. In this case I bet it tries to keep track of the earphone state internally. But if it misses an event like unplugging them, the internal state is different from the thing it is trying to cache.
Anyway, down off the soapbox.
I'll keep in mind what you said, and try it a few times over the next few days.
I might end up having to send it to O2 (all the way up to @#$%^! Queensland) so they can lose it, or replace it with some questionable one that they haven't fixed properly, or god knows what else.
Anyway, thanks again.

Atom thinks earphones plugged in
For anyone listening out there, the problem has gone away.
I don't really know why.
The only thing I did out of the usual was to turn Bluetooth on. The timing was perfect for me to think that this is what must have fixed the problem.
Do you think that might have fixed it? No I don't either.
And I'm reluctant to try to get it back into that state to see if this fixes it because I'm not that confident that this has fixed it.
I sure hope someone else has this problem and O2 or Microsoft hear about it.

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

I had the exact same problem you did. I fixed mine by very gently running a paperclip around the inside of the audio jack. Problem Solved!!!

hi guys i faced the same problem last week and i had to get it reparied from the repair shop and they informed me that the jack it not working properly and they will replace it with other jack which is used in sonyerricson cell phones as it is the same. I have got it done and now i have no problem.
Please try this method at the last.

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT

Thanks Novice Boy
i tried the paper clip idea and it worked.
About 5mm inside the earphone jack, on the side closest to the USB port, you can feel a small 'bump' (lets call it the g-spot!) as you run over it with the paper clip. Do this with an MP3 playing or something and voila.....the music comes out of the speaker again and the phone rings, i can talk to people again. Seems there is a fault in recognising whether the earpiece is plugged in or out as many have suggested.
MT
Click to expand...
Click to collapse
Even a tooth pick would do :shock: Have not been using my FM radio but decided to try and got this problem! Was carful not to "short" anything inside so used a toothpick and it worked :lol:

Hi, mine is doing exactly the same thing and did intermittently for a while. Now I cannot get phone audio at all! I have even tried flashing the ROM and still nothing. Works perfectly with portable hands free. Do you think the audio plug is shot? Thanks.

awesome!!!
the paper clip trick really work!!! thanks Novice boy !!
I had this problem too, thanks to you guys and now its fixed.

Worked for me too..
Ok...This toothpic thing really works..
But I cant believe that after paying so much...I am encountering problems like these..
Anyone has any idea if the problem is solved for good or now we need to carry a toothpic too with a stylus...

Even mine problem got resolved automatically. I faced it 2 weeks back.
I tried re inserting the Headphone slowly and removingit and everything came back to normal

hey ive also had this problem...the only thing is that my phone doesnt think it has the headset plugged in because when i open the FM radio it says insert headset...it works when the headset is in and when its on speaker phone but other than that i cannot hear the person...i dropped my phone and this happened....i tried all the methods mentioned but its not fixing the problem...im guessing it could be hardware but the speaker and everything still works except for when your in a call...any ideas?

same prob due to wrong adaptor
i have the same problem. it's like the earphone jack is stuck because the fm radio works even without the earphones. sometimes this registry setting works sometimes it does not let me know if it works for you/anybody...
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\System\State\Hardware]
"Headset"=dword:00000000

even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur

t.stratus said:
even i had this problem in my atom exec a few weeks back sorry i saw this now and for a pemanent solution for it is dont put anything inside just apply very little coconut oil on the handsfree connecter and then connect it to ur phone and keep removing and reinserting it for a couple of times and it will work for sure this happens due to dust or some particles getting stuck between those connectors not allowing the mechanism to work correctly hope it helps beacuse toothpick trick works fine but its temp and reoccur
Click to expand...
Click to collapse
I have the same problem and was very sad until trying the toothpic trick, even thought If I hit my pocket the problem returns, so I will try your recomendation, thanks!
Is there a hardware repair procedure, so maybe this part can be removed and replaced?

Yes it is a hardware problem. The headphone socket is faulty.
I've a HP 6828 - which is identical to Atom. I had this problem also.
Pls check this thread how to solve it yourself:
http://forum.xda-developers.com/showthread.php?t=421982

same problem goes to me to.. at first i'm quite shocked..there might be something damaged..then i insert a tooth pick (scared if i use paperclip could short the electrical terminal inside..) into the earphone jack.hoping a miracle to happen, then few moments, my atom back to normal..

No sound

My Hermes doesn't do any sound until I connect headphones.
Is there any way to find out where's the problem?

pajousek said:
My Hermes doesn't do any sound until I connect headphones.
Is there any way to find out where's the problem?
Click to expand...
Click to collapse
Hi
There are lots of threads dealing with thisproblem.
The first thing to do is ruleout a software fault. Do a hard reset. (use a full backup program like SPB backup first if you want to avoid losing all your installations and settings).
If the problem remains then you may have "contact" problems with the front earpiece speaker. (Not sure if you are getting sound from the rear loudspeaker?). Anyway here's just a couple of existing threads that describe the fixable problems with both speakers:
http://forum.xda-developers.com/showpost.php?p=2001027&postcount=5
http://forum.xda-developers.com/showthread.php?t=288728
One other less likely but possible problem might lie with the USB port. (However I feel it's more likely a speaker issue).
Mike
http://forum.xda-developers.com/showpost.php?p=2001027&postcount=5

I'm afraid of breaking the VOID stick.
But it's HW problem with the front speaker.

pajousek said:
I'm afraid of breaking the VOID stick.
But it's HW problem with the front speaker.
Click to expand...
Click to collapse
Well yes, if you have a warranty that you can use then do not break that sticker! It crumbles into bits very easily and they'd know you'd been inside even if you can get it off in one piece.
Mike

Ok ... now i connected Herm to USB and sound works. o__O so what's wrong with it? ((
i know I'm maybe acting little dumb

pajousek said:
Ok ... now i connected Herm to USB and sound works. o__O so what's wrong with it? ((
i know I'm maybe acting little dumb
Click to expand...
Click to collapse
Well if you look at the last line in my first post above, you'll see that a fault could lie with the USB port. This is because the USB port is linked to a switching circuit to divert sound from internal speaker to a headset. If that is damaged then sound may not be reconnected when the headset or any USB plug is removed.
So is it now working or does it only work with a USB cable plugged in?
Mike

I unplugged, it worked. Then I did softreset and now it doesn't work even if I connect it to USB.

pajousek said:
I unplugged, it worked. Then I did softreset and now it doesn't work even if I connect it to USB.
Click to expand...
Click to collapse
OK two things to try.
Visually inspect the inside of the USB housing. It's very small but is there any sign of the fine wire contacts being bent or crossed over? The best you can do to solve this is to use a pin and straighten any that are out of line.
If that looks fine then I think we just need to rule out a software issue. Unfortunately that means a hard reset. Hopefully you have full backup software, if not you will lose anything you have installed and settings you have made.
After a hard reset you ust try the sound BEFORE restoring any backup you have made.
There is a small chance that repeatedly inserting and removing a USB plug will sort the problem - but it's by no means certain. It's perhaps something to try first. Also try wiggling it a little. If it's a slightly bent contact it may straighten it. If it's a broken board contact it will not sort it (long term at any rate)
Mike

I have done hardreset, but it did not help. Wiggling and reconnection too.
Housing looks fine, but i'll check it out in the morning.
So maybe it's really a mainboard issue? (

I woke up and I got an idea. Is it possible to make app, that would DISABLE headphones and point all audio to speakers?

hello, i seem to have the same issue.. i have tried all thwe things above... not working.. i can only assume the phone is broken inside!
although sometimes it comes on.. randomly.. i can only think that there is a broken connection to the built in speakers.
i'll keep following

ardley216 said:
hello, i seem to have the same issue.. i have tried all thwe things above... not working.. i can only assume the phone is broken inside!
although sometimes it comes on.. randomly.. i can only think that there is a broken connection to the built in speakers.
i'll keep following
Click to expand...
Click to collapse
Have you dismantled and checked those connectors or have you just done the hard reset etc?
The most common problems are the reare speaker push on connector has slipped off, or if it's the front speaker the contacts need tweaking out a little.
Mike

Weird Speakerphone Problem

Speakerphone comes on about 2 seconds after phone connects.
I had the problem where my dpad was not working properly and i was getting white screen but followed instructions in another thread and now those problems are fixed. I thought it might be related but it appears to be unrelated.
I installed the "speakerphone" application thinking it might have the option to reset screwed up registry settings. No change, although its a program with some interesting spy applications.
I searched for hours about settings or hardware problems with no meaningful results
The rom and radio has been the same for about a year and they are rom vp3g
and radio 1.54.30.10
Any help would be appreciated.

Well if no one knows it must be hardware, anybody have any ideas

firepro said:
Well if no one knows it must be hardware, anybody have any ideas
Click to expand...
Click to collapse
I wish I was posting a helpful reply. Sadly not.
To be honest I would have thought a software issue. However I assume you have tried a hard reset and it persists.
I cannot think what hardware issueit might be that would re-route from front to rear speaker. The only possibility I can think of is a fault at the USB connector (It being involved with routing sound to headphones etc. So just a thought of perhaps bent pins in the socket or worse, faulty connections to the board.
Mike

[Q] How to determin whethet its HARDWARE or FIRMWARE fault ???

Hi.
Yesterday my phone stopped recognising the earphones/speakers when plugged in ?! It doesn't show the "headphones" icon any more, and even on full volume I can here sound/music only on the left speaker/earphone very silently. I've tried 2 different headphones, 2 different speakers as well ... ale same results.
Is there a way how to determine whether it's firmware/software issue or hardware ???
Thank you in advance.
P.S. : what I did prior to noticing this problem - we have a new sound system in our school that has two places for connection. We were using one of them, but couldn't use the another one, because of lacking cable. Once the cable arrived and we connected the cable to the system - I've tried whether it's working with my phone. It played the sound only in the way, that I've described. So we have tried it with an Iphone (the same results) and later PC, which played the sound correctly. I'm still waiting for response from the Iphone owner, whether he has the same problem - but could the cable/system caused the fault ??? Do you think, that my phone would get damaged by "some current" ???

From what you say, it seems to be an hardware problem. To test this, you can perform a factory reset and if the problem persists it's definitively an hardware problem.

one possibility is you got dust/lint in the earphone socket. the cover broke off on my defy, and i occasionally have to pull some lint out using a toothpick

I've checked that as well, but couldn't see anything there. Well never mind now...I've sold the Defy and bought a new one. Such a great phone deserves that everything is running as it should
Thank you for your help.
Sent from my MB526 using xda premium

Ideapad headphone jack stopped working ???

Hi all,
I'd headphone jack working for almost 10 months now, just two days back I plugged the device to pc to copy data and since then the headphone jack stopped working, I tried restarting the device but no lucky.
I'm running official ics upgrade and haven't rooted the device. Any help is highly appreciated ...

rushfunn said:
Hi all,
I'd headphone jack working for almost 10 months now, just two days back I plugged the device to pc to copy data and since then the headphone jack stopped working, I tried restarting the device but no lucky.
I'm running official ics upgrade and haven't rooted the device. Any help is highly appreciated ...
Click to expand...
Click to collapse
Still under warranty? Do you use the headphone jack a lot? There have been several reports of people whose headphone jack stopped working, presumably because the mechanical sensor contact in the headphone jack is cheap/defective, and no longer detects when a headphone plug is inserted. In most cases, the tablet had to be sent in for physical repair. If you haven't changed ROMs recently, it may unfortunately be such a failure. I doubt it had anything to do with connecting to your PC.

K1Andy said:
Still under warranty? Do you use the headphone jack a lot? There have been several reports of people whose headphone jack stopped working, presumably because the mechanical sensor contact in the headphone jack is cheap/defective, and no longer detects when a headphone plug is inserted. In most cases, the tablet had to be sent in for physical repair. If you haven't changed ROMs recently, it may unfortunately be such a failure. I doubt it had anything to do with connecting to your PC.
Click to expand...
Click to collapse
Thanks, I'm glad I've not Rooted or changed a ROM and Lenovo will fix it under warranty. Thanks for the suggestion K1Andy ...

rushfunn said:
Thanks, I'm glad I've not Rooted or changed a ROM and Lenovo will fix it under warranty. Thanks for the suggestion K1Andy ...
Click to expand...
Click to collapse
You said you were running the Lenovo ICS upgrade - they may still ask you to reinstall the original "official" Honeycomb image before you send it in for repair, just to be "sure". If so, I assume you know that there are instructions on how to do that in the Lenovo forums: http://forums.lenovo.com/t5/IdeaPad...1-Stock-Rom-120109-Bootloader-Fix/td-p/713621