email disappears in inbox within 5 mins - Touch HD General

hi ppl i got htc touch hd originally on orange and now on o2 payandgo ,ive got my blueyonder email set up on it and until recently(last couple of weeks its been fine.however since blueyonder has changed its server or something to google mail its been playing up......well now when my phone "sends and recieves" my email it recieves it ok but then on its next scheduled "send and recieve" it disappears from my phone(still there when i access my account on pc tho) as you can probably guess virgin are most helpful and real off a number of different excuses every time i phone,thats if they understand what i mean and i can understand there accent lol...............help anyone pls

had to switch from pop3 to imap4 and now it works ok......tossers @ virgin were useless as usual

Related

Email send & receive really slow on T-Mobile/BT Internet

I've got an MDA Compact, which I've set up to check my BT Internet email. However, it takes an age to check for mail.. My GPRS is working perfectly as I can browse the web without any problems. It can take several minutes to check for mail or send it.. I've spoken to some friends with the same handset but with different mail providers & it takes approx 30 secs for a mail check.
Any ideas???
Thanks
As an update, I downloaded the trial version of ProfiMail, installed it & when I ask it to check for mail, it's basically instant.. So the problem lies with the email client on the MDA. I have deleted the account I had set up & started again. It takes approximately 3 minutes to check for mail...

Only 1 out of my 2 email accts retrieves new email messages?

Hello guys,
Currently I have an HP Ipag h6315 running Windows Mobile 2003. I have setup 2 emails account on my PDA ( Gmail & Bellsouth ).
I set both accounts to connect and retreive new messages every 2 minutes; however, only the account "checked" under ACCOUNTS will be the one that connects and retreive the email messages.
Shouldn't both accounts connect every 2 minutes and get new messages?
for example:
- If i go to inbox, it'll default to the inbox of whatever account i have checked under "accounts". if i check bellsouth, i'm able to see my messages from my bellsouth email address; however, after i close it and go back to the today screen, then only "Bellsouth" will connect and get new emails every 2 minutes.
- If i want Gmail to be the one to connect the every 2 minutes then i would have to go to inbox and check Gmail in order to gmail to be the one to connect every 2 minutes.
I dont know if that's the way its supposed to be, since i have set the option to connect every 2 minutes on both accts.
If anyone knows of this issue and happens to have a solution for it, i really appreciate it. Or perhaps is just a non-fixed bug.
thank you in advance,
Will V.
Unfortunately I think it's a bug in the Universal. I've been dealing with this problem since I got my Universal several months ago. Originally I thought it was a Windows Mobile 2005 problem, but I've had confirmation from several Wizard users (which is also WM2005) that their devices will check multiple accounts automatically.
For the time being I've gotten used to making sure my universal is always on my most important account and simply switching to my other account and manually checking it periodically. I'm hoping that this will be fixed in the next ROM upgrade.
Brett
Same problem for me in my Qtek 9000. Only the "active" account cheks mail automatically, no the others accounts. I´m asking for the solution in several forums but no possible. I think is a problem on WM5.
Actually it might be a problem with both WM3 (what i'm using) and WM5 (what you guys are using) kind of sucks to be having to switch in between accts in order get your new messages... if that's the case, that's a quality that the blackberrys will always outperformed the Windows mobile devices.
I'm sorry Will, I misread your first message. I believe it's a known issue in WM2003... it was supposed to be fixed in Wm2005, but there are still problems with the universal, at least.
Brett
I have the same issue.
Its a Pocket Outlook issue, as when I bought and switched to WebIS Mail, there wasnt an issue anymore. Works like a dream, no issues w/ it EVER and wil try to use wifi instead of gprs if you are on a wireless network, giving you a good speed burst w/ the universal...
Still on Pocket Outlook...is it possible to have a 'replay to' address specified for an e-mail account?
I can see that webIS Mail has the opiton but couldn't find it on Outlook.
thanks,

Receiving text messages related to ALL of my email accounts

Hello,
My MDA is set up to grab my exchange email, etc over the air through activesync. When I set up the account on the MDA, the setup wizard told me that I could set the account to grab new messages as they arrive. That of course sounds great so I chose that option.
Anyway, occasionally (not always) when I receive a new message on the exchange account, I get a text message silmultaneously with the same from address and subject as the new exchange email that arrived. I assume that "directpush" works by sending out these texts to trigger an activesync. However, as I mentioned, i don't ALWAYS get these texts. Also, it appears that I occasionally get texts a day after the message arrives in my inbox and even after I know I've read and deleted the message from my MDA.
Regardless of the sporadic nature of the texts, shouldn't the MDA keep them hidden from me? It's a little frustrating having to go thru and delete all these erroneous messages.
Any suggestions as to how I can clean this mess up?
First you need to provide more information.
What Rom are you using?
Only AKU 2.x Roms support Direct Push and then you need to have the correct version of Exchange Server (I think 2k5 sp2).
Direct Push does not use SMS but rather a heartbeat via GPRS.
I believe the old version of AS with Exchange Server used SMS (1.x Roms).
Thanks for the response.
I'm using xelencin's rom http://forum.xda-developers.com/viewtopic.php?t=53300
I have "direct push" turned on via the comm mgr. My office uses exchange 2k3, not sure what service pack. I don't believe there is such a thing as 2k5.
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
kyphur said:
I might have typed the version number wrong, haven't been an exchange guy for many years. I would suggest talking to the guys responsibly for it and see if they support "MSFP".
Click to expand...
Click to collapse
The thing is, it works. I get mesages delivered to my phone nearly instantly. However, my SMS box is full of useless crap and this dilutes the usefullness of SMS in general.
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
kyphur said:
That would lead me to believe that the exchange server doesn't support the true Push and since the Rom does it isn't disposing of the SMS as that is the old method.
Click to expand...
Click to collapse
Ok, that makes sense. I'll get a hold of the exchange admin weds and see if he can do anything for me.
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
pmow said:
It's Exchange 2003 Service Pack 2...
Are you receiving these texts if you eliminate the exchange server relationship?
(domain can be case-sensitive)
Click to expand...
Click to collapse
Interesting. I removed the relationship from activesync (activesync basically now asks me to set up sync with a pc or exchange server), but I'm still getting the texts. Sometimes, I'm getting duplicate texts. They're all coming from "701" if that helps.
HALP!
Dr Puttingham said:
This is most odd. Another strange thing is that you mentioned that you got the option to get new messages as they arrive. That would happen pre AKU2 and SP2. I'd really suspect that your IT guys haven't really gone from SP1 to SP2 as you should not get that option during the AS configuration.
Also, I know that a big concern was that originally MS was thinking of using SMS which was a major pia as we have to purchase that "add-in" from Cingular and get charged for any SMS over our limit. In other words, you might want to see if you're getting charged by T-Mobile....
Steven
chow
Click to expand...
Click to collapse
Is there anyway for me to check the version of exchange as a user?
Ya, the SMS thing is a concern for me. I had to sign up for a text plan on tmobile so that I don't end up oweing a fortune at the end of the month!
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
Also, I just re set up my exchange OTA active sync. I get a "pop up" saying that I can synch as items arrive. When I go into "schedule", there's a link there to set that up which then asks for "Text messaging address for this device". Previously, I put in [email protected] which seems to work, but maybe I need to enter it differently some how?
That's a good question, determining Exchange SP level remotely. I just tried my OWA but it tells me nothing. I'll keep looking.
Steven
I have an idea.
It appears that even the new versions of exchange have the feature "AUTD" which does the SMS message triggered update. I set up the exchange account for "auto update" 2 times now, but haven't set it up a 3rd. Is it possible that when the user configures the auto update feature, it triggers the AUTD sms messaging bit on the server? Since I've done it twice, I'm now getting two sms messages per incoming email. However, previously, when i had pocket outlook configured to handle the auto-update bit, it was concealing one of the two identical SMS's, but not the other.
I'm sure I explained this horribly, but it was worth a shot.
Not sure why I didn't notice this earlier...
I'm getting texts related to ALL of my email accounts configured on the device. This includes the exchange account mentioned earlier, but also two GMAIL accounts. For what it's worth, I set these two gmail accounts up through the tmobile set up wizard and later deleted the accounts from the device in an attempt to test things out. When the accounts were setup, they seemed to be grabbing the mail through a tmobile proxy or something instead of directly from the gmail servers.
No idea why I'm getting these messages, but this is getting crazy!
Stranger and stranger! I think that I would contact T-Mobile asap and cancel that SMS. I personally have never had any need for Texting, etc but people have different needs.
What I would start out with is to hard reset the phone after syncing it. Then I'd delete the partnership with AS. I'd setup my Exchange by installing your Exchange server's Security Certificate on your device(which you should keep on your SD card), configuring the AS on the device, never connecting to the PC. Wait a while to setup your GMail accounts, etc. ... one step at a time.
Good luck!
Steven
chow
RESOLVED!
Ok, I think I figured it out.
T-mobile apparently uses these text messages to trigger email synchs.
I logged into my tmobile account and decided to pay attention to the "t-zones" section for the first time. "Setup My E-Mail" takes you to a page that allows you to configure email accounts for your device. It also allows you to check your email for those accounts. Anyway, there's an "Alerts" section that you can configure and it appears to relate to these texts that I've been receiving. Even my exchange account was configured here and was setup to send the text messages.
Additionally, it appears that I wasn't being charged for the texts. None of them have shown up in my online bill.
I believe that ALL of this was the result of using the tmobile email setup wizard that's included on the phone xelencin's cooked rom.
Whew, I feel like I've solved a puzzle.
Good for you! Makes sense now...
I've never run that email wizard myself, always manually create the accounts.
Steven
chow

mms software for x01ht

woot! my first post and i am happy to say that i am at a cafe writing this on my x01ht from softbank.
question:
does any one know any other mms programs that I can use besides arcsoft program. The program itself is good but when recieving mms it just doesn't decode the messege. Being in Japan mms is widely used and there is no real point if messaging if I can only use sms. SMS here is pretty much useless because of the length and pictures that people send here.
My phone is great but just missing that complete mms option. any help would be appreciated m__m at the moment I will try anything.
comment deleted
Sorry the title is off
^thank you for your reply^
So I am at work in Tokyo and still no solution to the problem. I know that there is Arcsoft, It works but only half the time with short messages. But really it's used to recieve short messages across networks and that's about it.
MMS composer doesn't really do what it's suppose to do, some one in the forum said that it has problems but no one has found the solution. Getting my girlfriend to find one through Japanese sites is a task and the solution points to the same problems.
Decoding error and can't recieve multimedia, I think the program is a waste of space honestly.
But is there any other alternatives?
Can I edit the program to make it recieve the error decoded message? It would be nice to know who sent the mms so I can reply and tell them that they would have to email it to my work email.
Unfortunately, I don't know the answer to your question, but how did you get an email address for MMS from Softbank? They keep telling me that you can't get one for the X01HT. Thanks
onj said:
^thank you for your reply^
So I am at work in Tokyo and still no solution to the problem. I know that there is Arcsoft, It works but only half the time with short messages. But really it's used to recieve short messages across networks and that's about it.
MMS composer doesn't really do what it's suppose to do, some one in the forum said that it has problems but no one has found the solution. Getting my girlfriend to find one through Japanese sites is a task and the solution points to the same problems.
Decoding error and can't recieve multimedia, I think the program is a waste of space honestly.
But is there any other alternatives?
Can I edit the program to make it recieve the error decoded message? It would be nice to know who sent the mms so I can reply and tell them that they would have to email it to my work email.
Click to expand...
Click to collapse
pls ignore my first comment if you have read it.
anyway, the decode issue has not been solved with MMS composer as lond as i know. i suppose it is simply a matter of time that s/b will provide software for mms. however, i don't really see a point in using mms with a device with which you can use push mail and pop3 mail for free.
spired said:
Unfortunately, I don't know the answer to your question, but how did you get an email address for MMS from Softbank? They keep telling me that you can't get one for the X01HT. Thanks
Click to expand...
Click to collapse
s/b just says you cannot use mms with x01ht. if you put your sim in another s/b phone and set up mms, you will get an addrees, won't you?
i see ...
thanks qtotter for the quick and swift answer ^-^ ill wait around for something to happen i guess
What i acually did was installed the software for the mms composer, then i just emailed out to my gmail account. It works sometimes sending long emails but as for just a test I just sent a 1 character mail.
My email address is garbage like [email protected] but it does work only if the mms composer works. I also couldn't figure out how setup the portal to change my email address but i guess that will come later when i fix this mms problem.
i still don't understand about pushmail. has something to do with setting up your own server at home, is that right? if i could get pushmail to work it would be nice.
sorry if i have bad grammar mistakes im writting this on the train home
onj said:
i still don't understand about pushmail. has something to do with setting up your own server at home, is that right? if i could get pushmail to work it would be nice.
Click to expand...
Click to collapse
direct push mail is something like mms. there are a couple of ways to use this function.
1) use free server (http://www.mail2web.com/)
very easy. you cannot use your existing email address with this free service.
2) have your own exchange server (unrealistic for most people)
you can do whatever you want, but it is a little too expense for personal use.
3) use emoze (http://www.emoze.com)
seems popular. you have to have your home pc always on.
once again thanks
Now I'm at home chilling in front of my computer while I ponder about my phone bill because I am still using my old phone. I'm in a transition at the moment with my phones. Once qtotter mentioned about the Pushmail I started to search the site for some information. Some person has a free server and I'm thinking if that is a good thing to do, to put my messages a strangers server.
Thanks for the information once again, I will do my research before heading in a direction.
qtotter said:
however, i don't really see a point in using mms with a device with which you can use push mail and pop3 mail for free.
Click to expand...
Click to collapse
In my case it's because I want to have an "instant email" that is different from my work email.
As far as I can tell you can only synchronize to one exchange server/account. So I want to synch my contacts, tasks, calendar with my work exchange account but have a separate "email that I receive instantly" account just for my keitai (so don't want to synchronize email with my exchange, want to synch it with a completely different account). Seems like MMS is the only way I can do this...
awh_tokyo said:
In my case it's because I want to have an "instant email" that is different from my work email.
As far as I can tell you can only synchronize to one exchange server/account. So I want to synch my contacts, tasks, calendar with my work exchange account but have a separate "email that I receive instantly" account just for my keitai (so don't want to synchronize email with my exchange, want to synch it with a completely different account). Seems like MMS is the only way I can do this...
Click to expand...
Click to collapse
What is stopping you from making a new email with Gmail or your own ISP, then just use that account for Pushmail? so then you will have 2 different emails. I would think that outlook on the X01ht would have the ability to make mulituple accounts so that you can recieve email for pushmail and another just a pop3 for your company mail.
Now I see the light and figured out that there is no difference except the email name. Pushmail and MMS is somewhat the same, I am setting up my pushmail account with austin since I don't think my emails are that important unless he would like to come to Japan and meet my friends.
But I guess I will have to wait for a reply to see if he will accept my signup.
onj said:
What is stopping you from making a new email with Gmail or your own ISP, then just use that account for Pushmail? so then you will have 2 different emails. I would think that outlook on the X01ht would have the ability to make mulituple accounts so that you can recieve email for pushmail and another just a pop3 for your company mail.
Now I see the light and figured out that there is no difference except the email name. Pushmail and MMS is somewhat the same, I am setting up my pushmail account with austin since I don't think my emails are that important unless he would like to come to Japan and meet my friends.
But I guess I will have to wait for a reply to see if he will accept my signup.
Click to expand...
Click to collapse
awh_tokyo wants to use two realtime-delivery email accounts at the same time. if he uses outlook email for his company echange server, he cannot use outlook email for direct push. i suppose mms is the only way as he already knows.
(not trying to be *****y, but i am glad i can breathe without checking my email for more than 30 min.)
No, I think you're missing the scenario. Push mail is great in places where it's a pain to make a phone call. For example, in the subway when you're trying to figure out where you meet up with everybody.
I don't want my work mail mixing with the really high priority stuff from friends/family that I want to be able to interrupt me.
But what's still not answered, is how can you get Softbank to provision you an email address for this thing? Or are there server settings you can use in MMS composer to get an address? Buying another phone just to get an email assigned SIM seems ridiculous.
spired said:
But what's still not answered, is how can you get Softbank to provision you an email address for this thing? Or are there server settings you can use in MMS composer to get an address? Buying another phone just to get an email assigned SIM seems ridiculous.
Click to expand...
Click to collapse
You can set up the right proxy settings and User-Agent string in NetFront Browser so that it will let you on to the Vodafone Live site (or whatever it's called now). Then you just go into "email settings" and setup your new address.
That's how I did it. Suppose you could also find someone with a Softbank phone and put your SIM card in it...
- awh
register softbank mms email
https://www.email.softbank.ne.jp/
zafran77 thank you for that information, I went there but I couldn't access that page. I just used my girlfriends phone to change my address but then there is no point in that since MMS Composer is useless when it comes to receiving MMS'. I don't know why I still have it on my phone, 90% of the time it doesn't work.
MMS Resender
There seems to be a new program that works in tandem with the MMS Composer, re-requesting emails that generate the "decode error" so that they (assumedly) will be decoded correctly. I found few links here http://blogs.dion.ne.jp/shapo_ykp/archives/4675352.html
The few blogs I have read (or tried to read, they being in Japanese) sound hopeful that this is a true workaround/solution to the MMS problem.
I would love to try this out myself, but I can't get my hands on a copy of the MMS Composer (used to be attached to this page http://asukal.net/blog/2006/09/mms_client_for_htcz.html but has disappeared) for love or money. Anyone out there who might have that cab sitting around in their recycle bins, please chuck a copy over to larsuck at hotmail dot com and I will give these two programs a whirl.
I'm sure you can find the file somewhere on google.. I've tried the MMS Resender program and it's working so far.. although I do have problems receiving emails from websites such as yahoo.. not quite sure why tho.. but keitai (cellphone) mails seems to be working.. I think the MMS Resender acts as an agent and is used with the MMS Composer..
I used to use MMS only for sending SMSs to my home country using an SMS gateway.. and since this 2 programs seems to work with MMSs written in Japanese, I'll be using MMS for the normal mails from now on (used Gmail for this up til now)

Push email setup..

Hi
I want to set my THD with Push email rather than the usual send/receive.
But I have a personal email domain hosted by 1&1.com, and when I go to my admin, I can either purchase a Microsoft Exchange license or a 1&1 MailXchange, and both seem to be major collaboration tools for teams of people. I only want for Push for me using my current @arjayweb.net domain. Are there any cheaper options?
My main reason for wanting Push is that I can I currently send/receive every 15 mins, but I've found too many times that emails haven't come through. Sometimes I can watch the 'connecting..' status line and see it go to 'Looking for changes' and then disconnect, but if I manually hit send/receive again, emails come through. If I can solve this, no need for Push..
Any ideas?
hi,on my htc i can change the send/recieve to every 5 mins
Arjay12345 said:
Hi
I want to set my THD with Push email rather than the usual send/receive.
But I have a personal email domain hosted by 1&1.com, and when I go to my admin, I can either purchase a Microsoft Exchange license or a 1&1 MailXchange, and both seem to be major collaboration tools for teams of people. I only want for Push for me using my current @arjayweb.net domain. Are there any cheaper options?
My main reason for wanting Push is that I can I currently send/receive every 15 mins, but I've found too many times that emails haven't come through. Sometimes I can watch the 'connecting..' status line and see it go to 'Looking for changes' and then disconnect, but if I manually hit send/receive again, emails come through. If I can solve this, no need for Push..
Any ideas?
Click to expand...
Click to collapse
i've been using 1&1's Exchange Mail for over a year and am very satisfied with the service. i'm using the Exchange service to push my MSN email, it also allows me to use my MSN account as an alias (e.g., sending/receiving using a different email address). although i haven't searched in great detail, i haven't found a hosted Exchange service that provides the features i want (aliased emails, notes, calendar & task synching), 1 GB of space, push mail, ActiveSync, webmail, etc.
Thanks Cortez - couple of questions though:
- I only want my email to be pushed. Don't need synchronising of any other bits. Did you ever find a service that does just that?
- why do you need Activesynch if you have push?
JonPickles70 - one for you too:
-Not sure if you actually have your send/receive set to every 5 mins, but do you find it always manages to connect and download new mails each time it attempts? Like I said before, I have a problem that my phone attempts to connect every 15 mins, but doesn't list any new messages, but when I manually kick-off, new emails come through. Do you (anyone else?) have this problem
Thanks
yes arjay my email which is blueyonder is set for 5 mins and whenever i get an email(i know cause on pc alot 2) it comes straight through within 5 mins at the longest.i also have hotmail which comes through straight away.im on o2 in england with an orange hd which i set up myself with settings i found on webpages after strenious searching http://www.knowyourmobile.com/info/...up_email_and_the_internet_on_your_mobile.html was one site that mite b helpful if ur on one of those networks with those email providers

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