HTC SNAP S521 and Windows 7 - Dash 3G, Snap General

How do you get this damn phone to connect to my Windows 7 laptop, windows does not find drivers for my device ?????
WM 6.5 and Windows 7 no talky to each other.

wont connect under Windows Mobile Connect, can only get the SD Card to come up in Windows 7 Explorer.
When I change the USB to PC settings on the SNAP to Active Sync then Windows 7 cant find the drivers ??
Windows Mobile Connect just says no device connected, under device damager it comes up as unknown device....
Please help a noob out

have you had the mobile device center installled in your PC?

check your AV software... on my laptop the firwall of the Mcafee block it. only when I turn it of, I can get it to sync

hi guys, thanks. Yes I do have Mobile Device Center installed and I will try checking my firewall settings.
Just want to copy the pics from the camera album to my laptop. Would suck if I have to move these pics in the phone from the phones memory to the SD card and then link to my laptop to copy them.

well I don't have W7 so I can't say. but you can launch the camera app, go to the options and change where the pics are saved.

Have you got the 'Enable faster data sync' ticked or unticked in the settings>USB to PC?

That should not be a incompatibility issue : mine works well with 7.
It just does not pop up the way ActivSync does. You have to click the WMDC icon in the process bar on your PC.

Hi guys
Sorry i did not reply sooner, got this working now.
Under device damager, it comes up as unknown Device.
Updated these drivers and all is working now.
Thanks guys

maxx600rr said:
Hi guys
Sorry i did not reply sooner, got this working now.
Under device damager, it comes up as unknown Device.
Updated these drivers and all is working now.
Thanks guys
Click to expand...
Click to collapse
what drivers did you use? i have this same phone but cannot for the life of me get this to sync! can you post a link where you got the drivers from?
also, are you using 32bit or 64bit Windows 7?

try going to the htc website, support page and see if you can download new drivers for windows 7. If they dont have them try using the windows vista drivers if they are there.

Where to find driver?
I am having the same problem.
Windows 7 device manager can not find drivers for the HTC S521, and I can not find any on the HTC website.
I would appreciate if somebody could share a link.
Thanks

Start, Settings, Connections, More, USB to PC, take off the check mark (square has to blank), OK
---------- Post added at 01:34 AM ---------- Previous post was at 01:28 AM ----------
Connect HTC to PC, Start ActiveSynch, on your HTC go to Start, Settings, Connections, More..., USB to PC, take off the check mark (square remains blank), OK

aro said:
I am having the same problem.
Windows 7 device manager can not find drivers for the HTC S521, and I can not find any on the HTC website.
I would appreciate if somebody could share a link.
Thanks
Click to expand...
Click to collapse
drvupdate-x86 (32-bit) - http://www.4shared.com/file/L2TH8YgU/drvupdate-x86.html
drvupdate-amd64.exe (64-bit) - http://www.mediafire.com/?w0ewnwgz5f0

Related

Driver Installation Problem

I previously had Touch Diamond and sync without any problem with my Laptop thru windows mobile device centre but i just received my new Touch Hd but when i connect it always search for DRIVERS and when it finishes i just cannot connect.It will give me a message that DRIVERS ARE INSTALLED SUCCESSFULLY but i cannot see my device when i open the Device Centre. I restart both the computer and the touch Hd without success. What do i do? I checked HTC website but NO drivers to download.
Alkali said:
I previously had Touch Diamond and sync without any problem with my Laptop thru windows mobile device centre but i just received my new Touch Hd but when i connect it always search for DRIVERS and when it finishes i just cannot connect.It will give me a message that DRIVERS ARE INSTALLED SUCCESSFULLY but i cannot see my device when i open the Device Centre. I restart both the computer and the touch Hd without success. What do i do? I checked HTC website but NO drivers to download.
Click to expand...
Click to collapse
Have you tried Windows Update instead? Apparently you need to update Mobile Device Center (damn-american-sic) to get the Touch HD to work properly. I didn't have the problem due to downloading and installing the updated version in the first instance from scratch on plugging in Blackstone.
Thanks my friend but how do i do that? Pls send me a link.
Alkali said:
Thanks my friend but how do i do that? Pls send me a link.
Click to expand...
Click to collapse
um... what? You mention Mobile Device Center rather than Active Sync, therefore you must be using Windows Vista. Windows Update is part of windows. there is no link I can give you other than it's in your Start -> All Programs -> Windows Update.
I honestly don't know how you can be running Windows Vista and not know about Windows Update. Even if you have a pirated version of Windows, you should still know about it because you have to disable Windows Update to not get your system to lock up when it tries to authenticate itself on the update service automatically!
Open Windows Update, if you have an old version of Mobile Device Center, there will be an update there for you. If you already have this updated version then I don't know what's wrong for you.
I do understand. I have windows Vista (Genuine) and everybody knows of windows update and my system update daily.To be honest there is no particular update for WMDC atleast i cannot see any that's why i come to you people for help.
Alkali said:
I do understand. I have windows Vista (Genuine) and everybody knows of windows update and my system update daily.To be honest there is no particular update for WMDC atleast i cannot see any that's why i come to you people for help.
Click to expand...
Click to collapse
Applogies, my confusion was the way that your post sounded like you were asking for a link to Windows Update!
When you connect your blackstone, does it pop up with a message on the phone screen asking if you want to connect as ActiveSync, Disk Drive or Internet Sharing or does it do nothing? If it does nothing, there's a chance that it might have been accidentally set to automatically connect to one of the options other than ActiveSync, thus not showing the phone in Device Center
If this is the case, on your blackstone go to Settings (either Start -> settings or the settings tab of TouchFlo3D then "all settings" on the left soft-key at bottom left of screen) then Communications tab, then USB to PC and see if the bottom check-box is selected. Select the top most radial button (or confirm that it is selected) and try connecting to your laptop again.
If that doesn't work, go back to the USB to PC screen and make sure that the checkbox saying "clear this check box is ActiveSync does not recognise the device" is unchecked. (alternatively check the box if it was previously unchecked, just in case!)
If those don't work, I'm not sure what else to suggest!
Download WDMC link
Here you go dude:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
Thanks but i already have the WMDC. Is this an update or

Windows 7 x64 wont connect

Ive tried searching now for about 2 hours for a fix.
Ive just installed windows 7 x64 pro and i can not get it to work with my HD. It will not recognize it at all. Ive had various problems, always seems different.
Ive tried turning off the enable fast data. This changed the problem, but didnt fix it.
At the moment, i have that enabled and the problem from what i can tell is, in device manager Microsoft Windows Remote Adapter is not working.
If i disable fast data, i get a connecting to host message on my HD screen and nothing else really happens.
Ive tried updating the USB drivers, but that will not work, something to do with unsigned drivers.
Under mobile devices in device manager i get PocketPC USB Sync instead of the HTC usb Sync thing.
Is there a solution for this please?
With me it worked on windows 7x64 straight out of the box. I suggest re-installing win 7.
I'd have to agree, using Windows x64 Professional here and both my Touch HD and my partners work fine (I had to allow Windows to download an updated version of Windows Mobile Device Center first though).
I do not suggest reinstalling Win 7. Geez. Sorry, but that's using an axe to trim a toenail.
Try downloading and reinstall the x64 version of Windows Mobile Device Center. Make sure you get version 6.1. Do not download any driver updates meant for Vista - you don't need them. But this main file will be marked Vista - it includes you too.
Next, it's possible that when you first plugged in the blackstone, a driver install got canceled or didn't happen right. Use your hardware manager and look for any new generic devices or HID devices. You can try deleting the hardware from the list and asking device manager to look again.
MAKE SURE YOU CLOSE WINDOWS MEDIA CENTER.
Good luck.
Installed windows 7 last week.... i mainly use this pc at home and at work i use XP.
Anyway just connected it now to my notebook and after some driver downloads from windows the phone works fine...
make sure u download the latest mobile device center.
I had the same with my Topaz and windows 7. The fix was to disable the windows firewall while syncing.
This solved my sync problems with Windows 7 ultimate x64
Open notepad
write the text : net localgroup Administrators LocalService /add
save the file as e.g. HTC.bat somewhere on your hard drive where you can find it
Locate with Windows Explorer the .Bat file you just edited
Rightclick on the bat fil
select "run as administrator"
restart your computer. Your HTCH Touch HD should connect without problems

Internet Sharing with HTC diamond2 (WM 6.5) and windows 7

Hi, i had problems syncronizing my phone and laptop. When i plugged in the laptop failed to install drivers and recognize the phone as "Generic RNDIS". I solved it by unticking "advanced functions" on my phone. Now i can sync it with windows mobile center. Unluckily when i try to use internet sharing it gives me the same problem. The laptop doesn't install the correct drivers (remote NDIS based internet sharing device) and recognize the phone as Generic RNDIS. I already installed windows mobile device center 6.1 and every kind of drivers.
Any help?
Thank you.
Active scync
Hey bro u need to install active scyn on ur laptop hear is the link download & install
http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx
thanks for answering. Active Sync works only with windows XP or earlier. I have windows 7 and i have windows mobile center. By the way, i can't connect to internet.
Any other idea?
It might have been a failed driver install... Go to device manager and un-install the driver but make sure the "DELETE DRIVER" box is UNCHECKED. Once it is uninstalled, reboot PC and plug the phone back in. Happened to me once and this fixed it.

Omnia II (i8000) and Windows Mobile Device Center

Hi,
Can anyone please tell me why my Omnia II (i8000) is not detected by ActiveSync or Windows Mobile Device Center? I'm tired of trying and very close to giving up hope.
Can you please help me with the issue?
First try on another computer. Then you know more and you can search this site.
I tried with 5 computers. Do I need more?
well i have the opposite case ... everytime a connect mine it detects a new phone .....
In win xp just a one time installation of activesync 4.5 then reboots afterwards then install pc studio that came with a cd or download the latest one.
i had this kind of problem with WMDC running in win 7 ultimate.
what i did was
1. install the pc studio sw (use compatibility mode as win vista sp1) then reboot
2. when u plug the O2 it will try to find the driver but will fail to install.
3. uninstall WMDC thru add/remove programs
4. when u go to dev mgr u will see I8000 with "Question Mark" meaning driver doesnt install properly( pretty much obvious..)
4. try to update the driver manually it says to search driver thru internet select that option if u miss it.. ur next option is to run windows update
5. win update will try to find the latest patch and driver update for ur system. (ur phone shuld be connected to pc at this moment) so that it will find the hardware update available for your pc.
6. go to "hardware option" on the windows update, if u see the "MIT USB Sync" thats the driver for your omnia 2, select that and install it right away..once finish reboot while phone are still connected.
7. if it doesnt find the hardware update on first run..reboot and try it again..( it took me several hrs before it finds the mit usb sync.. patience it s must here)
8. WMDC will run on startup automatically.
hope this will help..
and the bad part is Samsung did not make any driver/software for Windows 7
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
ishtangli said:
My i8000 works without a hitch on my Win7 system (x64 and x86). Check if your device's USB option is set to ActiveSyn or USB Mass Storage.
Click to expand...
Click to collapse
the same here, works without any issues on x86/x64.
help with omnai 2 i8000
hi friends..
i bought an omnia 2 i8000 8gb 2 weeks back..i bought it from india..
i want to know weather i can upgrade my winmo 6.1 professional to winmo 6.5..
the shop told free upgrade is possible..but not available in india till now..
so i want to know is there a way to upgrade it from internet..
pda--I8000DDII3
CSC--I8000NUII3
these are the details in version..can anyone get me a solution..
i read from internet that i could go to samsung site of a country and upgrade it from that site if my phone was manufactured in that country..im not sure if thats right..
pls tell me from which place my phone was made..
and also is it possible for me to upgrade to winmo 6.5 from samsung site...
PHONE--I8000XXII4
Just to share ... Spent abt 6hrs figuring out why my omnia 2 would always hang when i needed to set it up for partnership in order to sync in WMDC (OS = Win7). Been searching wif different keywords in google and realised my problem is not common which convinces me that there is something funky with my set up that is preventing the sync.
Got lucky today ... did a wild google on "omnia 2 wmdc driver" ... and on 1 of the threads, discovered that it is important that the Windows in-built Windows Media Player had to be "installed", which i didnt do since i'd been using other media players. And voila ... issue resolved.
MS sucks! Especially when you get humiliated by such problems that seems so easily fixed. =D
enjoycool said:
I tried with 5 computers. Do I need more?
Click to expand...
Click to collapse
Try a 6th PC for good luck

[Q] hd2 to windows 7 via usb

okay so i cant find a solution to this one, if you can help me, id really apreciate it.
okay so im trying to connect my hd2 to my windows 7 laptop. whenever i connect the two. nothing happens except my phone starts charging!
I tried it on 4 computers, all didn't work
i did the "turn off faster sync thing, that didn't work
ii JUST got this usb cord, so its not broken or anything
i also hard reseted my phone a while back if that helps
thanks in advance
What OS are you running on your HD2?
Windows Mobile 6.5 requires Active Sync to be installed on your machine and should prompt you to do so the first time you connect via USB.
Android should be effortless by just selecting the USB connectivity from the drop down alert menu.
WP7 requires that you have installed the latest version of Windows Mobile Device Center, which can be found by online search. You must download the appropriate x86 or x64 version, as is appropriate to your version of Win7.
Is there a scenario that I've missed?
Thank you for posting!!
my phone runs on windows 6.5.
do i download activesync to my phone or computer? i tried doing it on my computer but it gives me an error :
" This Program is blocked due to compatibility issues"
"previous versions of Active sync cannot be installed on windows vista or later."
i was trying to download Activesync 4.5
PaigeLovesU said:
Thank you for posting!!
my phone runs on windows 6.5.
do i download activesync to my phone or computer? i tried doing it on my computer but it gives me an error :
" This Program is blocked due to compatibility issues"
"previous versions of Active sync cannot be installed on windows vista or later."
i was trying to download Activesync 4.5
Click to expand...
Click to collapse
You are Windows 7 so require WMDC 6.1
are you 32 bit or 64 bit W7 ? they require different WMDC 6.1 installs ...
Download: WMDC6.1 32bit
Download: WMDC6.1 64bit
hello!
i have a 64 bit
link above, good luck

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