Hi!
I have a weird problem with my Hermes. But no idea to solve this.
Sometimes my PDA starts to work a little weird, for example - objects in Pocket Outlook are unavailable, call registry doesn't work, ActiveSync on PDA causes error which cannot be fixed.
And after soft-reset (turn off and turn on) WM is being hard reset. I'm using QuePPC's WM builds and any of them has the the same weird thing. But I'm not so sure if doesn't happen on any ROM.
Whatever - sometimes only little parts of data are cleared - last time the PDA reset, some programs are still available. Earlier (a few months ago) I had hard reset as I described but I used stylus to reset before customization began. My data was still present. And I completely have no idea what's coming on.
There are a few weeks when everything works fine and then PDA's data gets crashed.
Is that a software problem? Or Flash ROM semiconductor? Any ideas on this?
Cheers!
Flash a stock rom then reflash the wm6.5 yo want... It has something to do with memory allocation and flashing the stock rom 1st seems to fix this...
Done so, hope it helps to my TyTN.
Whatever, big thanks and have tasty beer; I've totally overlooked such a thing.
Related
I don't know why I'm having this problem but at least twice a day I have to soft reset my phone because of a program not closing or opening "hanging" the phone in state where nothing works. I also have to soft reset because of bluetooth problems. Sometimes the phone will tell me that it doesn't have bluetooth hardware or I won't be able to open the bluetooth window to turn it on or off or discoverable. Then I must reset to get it to work. What a pain! These problems are driving me nuts and I don't know what to do about it. I am considering abandoning this phone because of it's unreliability but it has so many features that it's hard to let it go. Please help me!
First of all - don't abandon the phone; this is NOT normal behavior for this PDA/phone and there should be a solution to your problems. I have had this phone (i-mate) for months, and it has always been stable and trustworthy.
Next, it would be helpful for you to post your current ROM information - (Start -> Settings -> System -> Device Information)
Next, list the programs you have installed.
Have you tried Hard Resetting the device (after backing it up) and using it for a while without installing ANY additional software? This will tell you if the base hardware/software is performing correctly. If that works, try installing any additional software ONE AT A TIME and using the device for a while after each one to make sure that one works. Then, if that one is OK, install the next one. This should pinpoint any software that causes the problems.
Let us know the results of your tests.
1. When did you last HardReset? - Sometimes a few hours of work make your life really better! :lol:
2. What's the ROM version? - Possibly you should upgrade.
3. Did you notice that you are using WindowsMobile2003 - usage of internet connection with WindowsXP without a couple of restarts never happened to me, so I don't expect Windows Mobile work with more stability! :wink: Kidding!
Conclusion: don't give up the phone - you just have to make clear what goes wrong! Good luck!
Nope, not normal usage. I've been using my i-mate for 2 weeks without a hard reset now, but just today it hard resetted on me (due to wisbar advance 2.) I'm not sure how wisbar does it, but it always gives me problems w/ it installed.
my observations
I'm a new user of the XDA I, and I find that I haven't had any unexpected hard resets yet (fingers crossed) but that I do need to soft reset at least once per day, usually to get the machine to (re)connect thru ActiveSync...
I only get the dreaded, continious soft reset problem when I install loads of crappy software.
Have you installed any share/freeware latetely.
If so only a hard reset will fix it.
SoftResets are tolerated, HardReset - once upon 2-3 months. If more often or auto - change the ROM. Auto HardReset happened to me twice - always after flashing.
I am encountering the same frustrating lockup at the windows boot screen using either the O2 Rom or the Dec T-Mobile Rom. Any number of attempts to soft reset or remove battery and reset are having no effect and only a hard reset gets the phone working again.
The problem arises after I have installed third party software. All the software installed fine and is working 100% ok. If I then remove the battery ie to change the sim card. Put back the battery and switch on all I get is the Blue Windows Mobile screen and WM5 will not load.
Anyone encountered the same problem and know how to resolve it?
All I can think of is that some piece of software is causing the problem. Maybe trial and error ie install one programme then soft reset to test if WM5 boots properly will identify if a particular piece of software is causing the boot lockup.
I had the same problem on a MDA vario, have you got pocket plus installed?
if so its still good to use, but the safe mode option is not WM5 compliant, once installed, just edit the spb options and untick safe mode checkbox, now on soft reset it wont hang
Spot on!! Last night by process of elimination I discovered that the culprit was indeed SPB Pocket Plus.
Without that prog installed everything is fine and dandy. Install it and lock up occurs on soft re-boot.
I used the latest version of Pocket Plus as well which is supposed to be WM5 compliant.
thanks for that information, i got my kjam yesterday and installed pocket plus last night and i haven't reset it yet and when i was reading this i was thinking... "let me reset my device and see if it hangs" but i decided not to and go ahead and untick the safe mode option hahaha.
Solution/reason of hangup on WM screen
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263
stillo said:
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263
Click to expand...
Click to collapse
LOL !!!
You are answering to a post almost 2 years old,they must have solved the problem or upgraded to a new Rom or even changed their phones.Plz check the date and thread before posting.
There's no fun invoking old posts just for the sake of posting,lol
PLZ !!! READ MY WORDS..... " DON'T SPAM "
Hi,
Had this problem on my Hermes where the backlight timeout is always reset to 10secs no matter what i set it to once i perform a soft-reset (by poking the reset hole at the bottom). I've tried editing the registry entry directly, flash back to the manufacturer's default ROM etc but with mixed results.
What eventually worked for me is this:
Change your backlight settings but soft-reset using software instead of poking the reset hole. I used Tweaks2k2 to perform the soft-reset but any other tool should work.
In case you are wondering what is my registry type -- i'm already using a File-based registry rather than Hive. (see http://forum.xda-developers.com/showthread.php?p=767833 for more info).
Anyone has any alternative solutions that works?
cheers!
Patrick
Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).
I wondered what in the hell was causing this. A few searches couldn't find it.
I thought it was high cpu usage or something..
aquanaut88 said:
Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).
Click to expand...
Click to collapse
Hi aquaut88,
Hmm, that's interesting. I have the opposite effect when i use soft reset via hardware. I'm using Tweaks2k2 for my soft-reset now. Did you check ur registry type setting (hive vs file) to see if that makes a diff?
It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers
aquanaut88 said:
It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers
Click to expand...
Click to collapse
Hmm.. I have Resco Explorer installed too. Doesn't seem to be the culprit here.
I had the same problem until I removed Voicecommand 1.6.
When I loaded Voicecommend 1.6 to my 8525 it did something that re-locked my Ext Rom and was causing serval other problems like the backlight changing back to 10 sec. I am not sure if it was all the hacks I had to make to make VC 1.6 work or a semi-failed install.
But I finally hard reset my phone and reloaded everything but used Voicecommand 1.5 and have not had the problem since.
i also have this problem. but i am not sure what causes it.
it is a strange problem, after a hard reset my backlight settings remain as what I selected it to be. be after i install some apps, then the problem arises. I am not sure of which app(s) cause the problem. to find out i have to install each app after a HR and test to islate the culprit.
8525 - 10sec backlight problem also.
Having the SAME EXACT problem guys! My 8525 is also constantly switching back to a 10sec timeout on the backlight display. I do have Resco Explorer too, but I doubt its the problem. I've been reseting w/ the bottom-hole, but will try doing it via software.
Does anyone else have any real fixes though? This is making me CRAZY!!!
This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).
I think it is a error in the driver. I get a related problem with the brightness. One of my own programs sets the brightness but strangely after a while it always goes back to the 3rd bar. It makes no difference if I lower the brightness using the backlight control, it will always end up on 3. If I make it brighter it seems to stay where I put it.
ChristopherTD said:
This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).
Click to expand...
Click to collapse
I concur. While not using Hermes, I am using a Samsung SGH-i607 (Blackjack) and after having to restore a back-up from Sprite, I started having this same issue. From everything that I have read, it seems that a hard reset and starting from scratch is the only true fix.
What good are the back-up programs if they leave your phone in this state? Kinf of sucks not feeling safe about being able to restore a back-up in the even it is needed.
i have been using battery status to fix my timeout at 30 seconds.. fixed my problem
shogunmark said:
i have been using battery status to fix my timeout at 30 seconds.. fixed my problem
Click to expand...
Click to collapse
Thats what did it for me too.
I have the same broblem. after "spb backup" restore backlight timout goes to 10sec. I had the same problem before on anotrer wm6 rom, and it starts after "spb backup" system restore too
I was just getting ready to hard reset my 8525, but before I uninstall Spb Backup from my SD and install new version (v1.6.3) on device memory to properly save my data, and ........?? problem disapears with it self..
I think problem was in non proper intsallation of backup program (on Micro SD).
now averything is ok without any hard reset
it keeps working normally only if I turn off device without lock.....
Following installation Backlight stuck @ 10sec WM v6.1
Thank you, downloaded latest Tweak2k2, installed and selected soft reset.
Backlight setting now perfect
“Contingency WM6.1 Backlight stuck at 10sec”.
Tried Trial version Tweak2k2 PPC Soft Reset and three attempts recognise this is only a temporary solution to "Contingency WM6.1 Backlight Stuck at 10sec” .
Telephoned HTC UK service, Sebastian says that If a hard reset fails to correct backlight contingency Kaiser will have to go to repair. Sebastian says that HTC do not provide Registry settings and customers that do change registry settings negate their warranty.
Request transfer to supervisor. Dan head of support says that I am the first customer with this contingency and that I need to do a hard reset and if contingency continues the Kaiser will need return to HTC for repair.
PS Thankfully HTC do not sell cars or bicycles as they would also say mending punctures negated the car or bicycle warranty!
I've had a strange problem with my BA (SX66) with both the WM5 and WM6 ROMs.
After about a weeks usage and when browsing the Web using WIFI, the WIFI icon at the top of the screen flashes and then my screen goes black. If I try to reboot, it sticks on the Green Windows Mobile screen.
I have to clear the hive, and reboot losing all my data.
Has anyone else had this problem? I don't know if this is a hardware or software problem.
well here i have the same problem but mine is battery related (i think)
Xplode, thanks for taking the time to answer. We greatly appreciate the work you do on the BA.
My first thought was that it was battery related. However, I think it happened to me once on a nearly full charge. I did the No, Yes, Yes hard reset and will test it once again.
I wish HTC would make a Blue Angle II with 3G.
I cold booted my BA and didn't add the HTC Home cab. It appears that the HTC Home cab was causing the problem. I ran the phone for several weeks without HTC Home and I haven't had a problem with it locking up.
Now I'm trying Helmi's ROM with Explodes HTC Home.
rambo6 said:
I've had a strange problem with my BA (SX66) with both the WM5 and WM6 ROMs.
After about a weeks usage and when browsing the Web using WIFI, the WIFI icon at the top of the screen flashes and then my screen goes black. If I try to reboot, it sticks on the Green Windows Mobile screen.
I have to clear the hive, and reboot losing all my data.
Has anyone else had this problem? I don't know if this is a hardware or software problem.
Click to expand...
Click to collapse
I had this problem b4 when it stuck in the green windows mobile screen. I thought it was backup software issue, but then realise that a lot of people had this issue with different circumsatances...
the only solution worked for me was to clear the hive and restore backup data. Some people suggested in the forum somewhere (I forgot which one) that you have to go to bootloader screen, and then reset... or keep reseting until it works (i think some dude did it 18 times and finally worked )
It happened to me about 5 times on helmi's rom.
since i moved on to minhanh's rom, never had this issue anymore, but i still keep doing a lot of backups, just in case it happens again.
Now, I am waiting for Xplode's new up and coming rom and hopefully this issue will never occur again
I have a trinity and until Friday loved it. Suddenly it has started to automatically reboot itself every 2 minutes or so.
I have loaded NO new software or changed any settings for months. But reviewing the drop menu I see 2 SPB software icons have now gone blank. SPB Traveller and SPBWallet. I assume it is a software problem even though have worked fine for 8 months.
I have deleted the software but still have problem. I also still have the two blank icons on menu.
Tried a Hard Reset but cannot reset. Tried a soft reset but will not action the reset button.
Absolutely frustrated as it just loops and even the old Hard Reset is not working. Anyone had similar or heard of a way to fix?
Den
Im having a similar problem with my spv m700 most of the time phone works fine then just reboots for no apparent reason (phone does it even when sat in car holder so cant accidently press a button). sometimes just does it the once other times it reboots 5 or 6 times and others it reboots a couple of times then crashes at the orange screen and has to be reset. mainly seems to do it while running tomtom but that could just be because it runs that most of the time anyway hasnt done it while making a call yet.
phone is running
radio 1.56.70.11
rom ver 6.1.21054
wm6.1 ceos 5.2.21054 classic edition by tomme45i (have tried other os versions but problem remains)
any help ideas would be much appreciated
Do you use bluetoth head set?
Is the software (spb) intaled on main memory or storage card?
no i dont use bluetooth and the software is installed in main memory
left tomtom off today and phone still reboots? so dont think its a tomtom problem also doesnt matter if the phone is pluged in or not still the same