Database Users

Wizard wont turn on - however lights still flash?????

Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?

just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!

This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?

No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.

no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?

its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????

This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.

it sounds as though it may be a bug connected with a GPRS connection???

ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!

if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???

its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!

to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....

i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.

yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!

any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!

yep i still get the problem! still no cure!

I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.

Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....

thanks for the response, unfortunately mine is definately not related to the battery charge!

mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!

S200 Hanging every now and then

I have Qtek S200 for 3-4 months.
First I had wm5 2.20.7.34. The phone used to hang sometimes. Usualy if the wifi was on and I suspend it it will hand when I wake it up. The screen stays lit and no button/touchscreen works. The power button also wont work so I had to do SR.
I thought upgrading to wm6 will fix the problem and I tried pda mobiz 20.b3 and b4.
The phone still will hang sometimes. Finlay I installed Prophet Touch v6. Its great rom but it also hangs and sometimes its 2 times in a day..
There is no way to predict when it will happen but usualy its more often when I use Internet gprs or wifi. Most often when I use the wifi( I guess
I have upgraded to the latest Radio ROM but I cant see any diference.
So my question is, How often u guys get hangs on your prophets?
Is this normal?
Is there a way to make it work with no hangs at all or this is the way it is?

Im not using overclocking and the phone usually hangs when its left alone not while I use it.
In wm5 it usually used to hang right after I wake it from suspend while in wm6 I just cant wake it, it stays dark.

Well, when I had the original i-mate ROM I almost never needed to do an SR, unless I was really messing with it.
Then I tried PDAmobiz b4 and I got the phenomenon you describe:
Some times I would turn on the device and notice the clock was an hour or two behind and the device would not respond. Basically it hanged quietly and I didn't even know.
After suffering this for a week I changed the ROM to my current PDAViet 4.0.0.0.6 Touch and it seems fine so far (better then the original).
Perhaps a different ROM, maybe a WM 5 not 6 will work for you.
Also you should see what kind of programs are running in background on your device. Maybe one of them is the problem.

Actually I had the problem u described with the original wm5 ROM not with the wm6 roms.
The thing is that the original rom had many other problems and for this reason I dont want to go back to it.
For example I could connect with gprs without problems but after disconnecting I was unable to connect again. The device was saying "The answering modem has disconnected" or one of 2-3 other messages like that I was in a phone session and so on. The only solution was to restart the phone app...
The phone dialer was terribly slow. When pressing the dialpad buttons it was taking about a second for the phone to respond
Also I noticed that the same problem u described when the device freezes just after wakeup will generally happen if the wifi was left on.
If I switched it off I had almost no freezes.. but u know Ive got this phone to use its network capabilities and it looks like the network part was most buggy
All this is about the original wm5 qtek rom.
With wm6 I only have this case when the phone dont want to wake up. It just stays dark when I press the power button.
It will also freeze somethimes when I work but not very often..
Currently I use Prophet Touch v6 by gullum
I few months ago I have read that windows has some delay bringing up the sd card online after suspend and that this may cause problems if some program tries to read the Storage card before its online. For that reason there was suggestion to install all system and most used programs in the internal storage.
Now I have noticed that SPB Insight was installed on the storage card and I use its today plugin so I reinstalled it to the internal storage to see if this will help.

I have the same problem
Please help me to find out why my S200 hanging and hanging and hanging

i have got same problem in my prophet...my model is orange m600............is there anybody to help....

Phone Freezes, how do I debug?

2-3 times a day I have to take out the battery because the phone will not respond. How can I find what is causing this? Is there any event viewer / error log or any way of debugging this?

I've also had this problem when powering up the device from being completely turned off. I have to reset and remove the battery a couple of times before it works properly again. Usually I get stuck on the mindows mobile startup screen (after the xperia one), or on the today page before it loads my plugins. The shell is unresponsive but I can use other panels okay.
It seems to corellate with powering off/on the device while it has a USB connection to either the computer or mains.
(I've got a black X1i on Voda UK, latest ROM available afaik)

I too am having this problem. I am now on my second handset in 2 weeks because of this. My replacement handset is doing the same. I am seriously considering changing to a different phone.

my X1 only started locking up itself without apparent reason when I installed TouchFLO3D.
Upon removal, everything normal.
check your software, also check if it hangs without having things installed appart from stock softwar.e

i had SPB shell installed. I have now uninstalled it so see how it goes

xhaz said:
I've also had this problem when powering up the device from being completely turned off. I have to reset and remove the battery a couple of times before it works properly again. Usually I get stuck on the mindows mobile startup screen (after the xperia one), or on the today page before it loads my plugins. The shell is unresponsive but I can use other panels okay.
It seems to corellate with powering off/on the device while it has a USB connection to either the computer or mains.
(I've got a black X1i on Voda UK, latest ROM available afaik)
Click to expand...
Click to collapse
This seems to be the same problem I have with my Voda UK Xperia. Only problem is, 1) It happens without a USB connection and 2) I have flashed to the generic ROM and I still have the same problems. So I guess it's not Voda related.

Possibly. I only got mine on Thursday, it first happened on Friday...only seems to occur with the USB connection for me.
I've not installed much or fiddled with the firmware. Just realised that it seems to have happened after I installed Xperia Tweak - might be that I've got the wrong version. I will uninstall and let you know whether it sorts it.
Either way, I can definitely invoke it by powering it off with an active USB connection.

I had also the same problems, after updating to an R2 ROM the problem was solved!!!

Same issue here. I've used custom ROMs from ITJE, Jack and Timur. No difference, still freezes and I have to soft-reset or do a battery pull. Anyone else having this issue? Thx.

since iv had the phone is freeze is little more than sometimes. i'v had it stock all the way with no tf3d or anything and still does it. it happens no matter what. sometimes the phone just shuts off w/o me noticing and i have to take the battery out. but what gets me is not all the freezing believe it or not what gets me is im gonna break my phone by just taking out the battery cover. i mean what the hell is wrong with that design. i feel like sooner or later im gonna break something eventually or put a crack in the plastic part of the phone.

my phone started to hang when I switch panels more than once per boot. It has to be connected to some software installed lately, because it did+g occur before.

OK, problem appears to be solved: my Xperia hasn't freezed in 36 hours, since I installed custom ROM "Touch-IT v7" by ITJE. Will report back after a few days just to be sure. Cheers.

Still no freezes.

Trinity keeps hard resetting loop !

Hi all.
I've had my Trinity for 3 years now, and all of a sudden, the phone keeps doind hard resets without notice.
I tried to install a different ROM, even a 6.5 one, but this problems keep happening.
Any idea what's the problem??
Thanks in advance.

Anyone??? no one had a problem like this before?

me too
OK,
now I have the same problem.
Screen suddenly get black with backlight on. Only option then is taking the battery out or wait until it's out of power. When this happens, Trinity will start fully reseted next time with every data on on it loss.
And yes, this happens over and over again, so you can really call it some kind of loop.
Good news however, that flashing new ROM would be almost wasted time.
Then it would be even dangerous whilest this happens on flashing.
Also I feel that it does not happen when all automatic power saving options are deactivated. Maybe it happens while switching the backlight off?!
Do you have SIM-Lock? Because I still have and GPS also not installed with oldest Win5 Rom ever (caught on ebay )
Any solution?
Thanks for every idea.
EDIT: I found also this threat beneath. This problems might be of same value.:
http://forum.xda-developers.com/showthread.php?t=473517

Could it be a problem with the battery???
Any ideas guys???

i have this problem after restauring data with pim backup
after one or two days my trinity hardreset it self ,i tested that with differnet roms
now no restauring no reset

becchir2003 said:
i have this problem after restauring data with pim backup
after one or two days my trinity hardreset it self ,i tested that with differnet roms
now no restauring no reset
Click to expand...
Click to collapse
Can u plz tell me which ROM you used?

3.niaxogifr 06/15/08
radio 1.38.00.11

better to check the battery. it may loosed contact. ***specially if you using not original battery.

looping trinty
mines doing it and refuses to even load...
I get the boot loader screen then it just loops
black scren boatloader screen
cant do a thing with it....
anyone solved this yet

I experinced same problem anda discovered that was caused by using my blouetoth headset... stop use that device and nevermore have the problem... i'v heard here thiss issue..

I do not know if I had already said, but for me it worked with the procedure I linked in my last post. Say it was the screen plug inside. It sounds like botch but I have not had any problems anymore

HD2 Bug: No Standby mode, screen always on

Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP

As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.

Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.

i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.

I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.

samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?

flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty

Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know

Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.

flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?

any info? I still have not had mine back.

bump... any more infos on this?

CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.

did any of you guys try performing a task 29 in between flashing roms? it may help

Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr

CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..

I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!

Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.

For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.

Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?