2-3 times a day I have to take out the battery because the phone will not respond. How can I find what is causing this? Is there any event viewer / error log or any way of debugging this?
I've also had this problem when powering up the device from being completely turned off. I have to reset and remove the battery a couple of times before it works properly again. Usually I get stuck on the mindows mobile startup screen (after the xperia one), or on the today page before it loads my plugins. The shell is unresponsive but I can use other panels okay.
It seems to corellate with powering off/on the device while it has a USB connection to either the computer or mains.
(I've got a black X1i on Voda UK, latest ROM available afaik)
I too am having this problem. I am now on my second handset in 2 weeks because of this. My replacement handset is doing the same. I am seriously considering changing to a different phone.
my X1 only started locking up itself without apparent reason when I installed TouchFLO3D.
Upon removal, everything normal.
check your software, also check if it hangs without having things installed appart from stock softwar.e
i had SPB shell installed. I have now uninstalled it so see how it goes
xhaz said:
I've also had this problem when powering up the device from being completely turned off. I have to reset and remove the battery a couple of times before it works properly again. Usually I get stuck on the mindows mobile startup screen (after the xperia one), or on the today page before it loads my plugins. The shell is unresponsive but I can use other panels okay.
It seems to corellate with powering off/on the device while it has a USB connection to either the computer or mains.
(I've got a black X1i on Voda UK, latest ROM available afaik)
Click to expand...
Click to collapse
This seems to be the same problem I have with my Voda UK Xperia. Only problem is, 1) It happens without a USB connection and 2) I have flashed to the generic ROM and I still have the same problems. So I guess it's not Voda related.
Possibly. I only got mine on Thursday, it first happened on Friday...only seems to occur with the USB connection for me.
I've not installed much or fiddled with the firmware. Just realised that it seems to have happened after I installed Xperia Tweak - might be that I've got the wrong version. I will uninstall and let you know whether it sorts it.
Either way, I can definitely invoke it by powering it off with an active USB connection.
I had also the same problems, after updating to an R2 ROM the problem was solved!!!
Same issue here. I've used custom ROMs from ITJE, Jack and Timur. No difference, still freezes and I have to soft-reset or do a battery pull. Anyone else having this issue? Thx.
since iv had the phone is freeze is little more than sometimes. i'v had it stock all the way with no tf3d or anything and still does it. it happens no matter what. sometimes the phone just shuts off w/o me noticing and i have to take the battery out. but what gets me is not all the freezing believe it or not what gets me is im gonna break my phone by just taking out the battery cover. i mean what the hell is wrong with that design. i feel like sooner or later im gonna break something eventually or put a crack in the plastic part of the phone.
my phone started to hang when I switch panels more than once per boot. It has to be connected to some software installed lately, because it did+g occur before.
OK, problem appears to be solved: my Xperia hasn't freezed in 36 hours, since I installed custom ROM "Touch-IT v7" by ITJE. Will report back after a few days just to be sure. Cheers.
Still no freezes.
Related
Im currently using the imate rom 2.16.9.1.wwe Rom date 2/6/06 extrom version 0 2.16.9.101
It has been working fine for the past few weeks and the performane increase has been much better. I was also using the oush mail which also worked well. Then a few days ago I started to have a few problems with the phone, basically it would look as if it was working the lights flashing, however when I went to turn it on it wouldn’t turn on. The only way to resolve this si to soft reset the handset. This problem is now occuring on average 2 times a day! I havent even installed any new software!! Thwe only major incident before this started happening was I used skype twice! But havent used it since! I have also stopped push mail cause I thought this maybe the issue but it didn’t solve it!
Its so annoying cause I think the device is operating normally cause I see the flashing lights however it cant do anything cause it has frozen!
Any ideas???
I was thinking of going for a hard reset but if I restore my backup ive taken with spb will this not just reintroduce the problem?
just to add for further info i have no apps running and the
program memory is total - 44.01mb
in use 19.67mb and Free 24.34
thats after a soft reboot!!
This might be a really silly suggestion, so appologies if it is, but could it be just the backlight turned off for some reason so it looks like the device is off when it is actually on?
No, I don't think that it is the backlight as I am also now experiencing this same problem ... approx 1 - 2 time daily. You think that the phone is functioning until you try to use it. Only option is soft reset.
Any help on this would be appreciated.
no at present a soft reset is the only cure and even then it may occur again later on! Bluey HK are you using the same rom as me??? the imate one?
its done it twice already today and its only midday! the last time i was just browsing the web, closed the browser, then switched it off and then couldnt turn it back on! Do you think it may be a memory leakage issue????
This happened to me yesterday on my T-Mobile MDA. I am running the latest T-Mobile_RUU_Wizard_2210401_221_20710_ENG_US image from xelencin.
What appears to have triggered the problem for me was attempting to connect to T-Mobile's My Email app to download mailbox settings while the signal level is too low or intermittent (Wi-fi and Bluetooth were disabled).
The backlight would not turn on and I could observe the My Email app trying to access the server.
it sounds as though it may be a bug connected with a GPRS connection???
ahh its done it again, this time i wasnt doing anything just died! I think i am gonnna have to do a hard reset cause this is making the phone unuseable!
if i do a hard reset and then install a back up is there a high possibility that this will reintroduce the bug???
its not the backlight
my 8125 is having the same damn problem. its nto a backlight issue, as it just stalls, and the past 4 times its done it, i've just removed the battery and turned it back on as a soft reset wont work, and i can't it to react to any commands. this is either a software issue all our phones are dying. i was having this problem with summitter's previous 2.17 rom, then updated to the recent 2.17.11 aku 2.2 rom... thinking the upgraded rom is what it needed...NOPE... still crashed. almost all instances i believe are when the wifi connection was active. but i could be making that up, i'm positive on 3 occasions it was with a wifi connection active. but not too sure about the 4th.
this is making me insane, and we need to figure out whats up~!
to expound on the problem:
one time i was in the middle of checking voicemail, then tried to delete, but the screen wouldn't light up, and it wasn't responding to my option 7 to delete command. the other time was in the middle of a phone call. something's up....
i am having the same issue with my 9100, its running the latest offical rom, mine does it whenever it feels i dont believe it is wifi or gprs related as i have the problem at time when i have been using neither.
there does not appear to be a link to any software i am using either
any ideas?.
yea- i get the same sometimes, i go to take my phone out of standby and it wont do anything, the power button doesnt work- the light just flashes. sometimes it freezes on the today screen, the power button dont work or anything. really need to sort this!
any ideas? any1 else get this? its where u put ur MDA in standby, and next time u press power button 2 turn on nufin happens, but the leds still flash at the top!
yep i still get the problem! still no cure!
I have exactly the same problem... I just pick up my device from my pocket to use it, I press on the power button once but the device won't wake up from the standby mode. I wish someone can give us a cure.
Low Battery...
I had this happen to me once recently...for me it was becuase my battery was too low. Freaked me out, because everything looked good, but I would power on and get nothing! Right after it started it powered on for a sec then quit. I had to put it on the charger and leave it for a couple hours to get a good solid charge, then everything was fine. Hope this helps....
thanks for the response, unfortunately mine is definately not related to the battery charge!
mine hasnt done it in the last day, ive been leaving it a while before putting it into standby. i used to exit my app (messaging or whatever) and shut it off straightaway, but i give it a sec or 2 to make sure its all good
and its doin ok so far!
Hi Guys,
I'm new here, but have been following and reading these forums for quite some time now. Great Stuff!
anyhow, my problem, recently purchased a HTC P3600i PRO. Put a custom ROM on it, seemed to be running great over the last few weeks, but my problem is this. Now and then my phone pda will lock up and I'm forced to reset it. What happens is, I am still unsure as to why this happens, but lately it's started freezing up, and when I click on my start button, it shows my menu, and then when I click programs, it shows as "empty" when I know there's nothing empty, it's filled with stuff, randomly this happens to my settings window as well. Basically stuff randomly dissapears from my start menu, shortly after, 5 to 10 seconds, it locks up. The next thing I do or click on after seeing things disappearing from my menu, it freezes. I then have to do a soft reset, and after doing a soft reset, it's as if it's done a hard reset and wants me to re-configure the time, click on all 4 corners, etc.. I use have to use SPB Backup to do a full restore of my phone/settings/contacts/software etc..
Can anyone help?
Also, just to update.. I restored my phone with a backup today, and it seems to be running well again for some strange reason. Is it because it's overheating? getting hot or what? I'm not sure what it's doing. Please help
Figured it out
My backlight whilst on battery was set to brightest. figured it was overheating as it felt warm too.. I turned it right down to 3 bars from lowest, and it's fine now
Guess it my screen and battery were getting quite hot and the CPU was overheating. All resolved.
I got a HTC p3600 for about 10 months. i used to have the backlight set to minimum.
now i update my rom and it got crashes so often, almost every day, and I need soft restart the device all the time when get crash.
The worse, sometime my display picture just broken + crash, and I need more than once to restart the pda. When I restart the device sometime the display just turn black color moving from top to bottom, or sometime with colourfull dots on screen, and the device does not want to be restart.
In that case i take the battery to turn off the device.
Sometimes i need to wait some minutes until i can restart normally the system.
It usually crashes when it is connected to the computer via usb (charging the battery) and i need to use it. (i check and it is very hot)
Also, when i use wifi it tends to crash (very hot too)
Since i upgrade the rom my backlight settings are set higher...i reduce the backlight, to reduce heat and test the system stability, but i really think it is crashing due to overheating.
I have a major problem with the slide lock function on the HD2. When the screen is locked, if the device is placed flat on a table (screen up), the screen lights every 30seconds, then dims, then goes off, then relights again.
This is killing my battery life. I haven't been able to find any other reports of this on this forum.
There are no notifications waiting on the phone while this is happening.
The only modification I have made to this device is to disable the HTC messaging app (using Zenyee's cab).
Anyone have any ideas?
Have you installed any other software at all?
Hmmm, now it has stopped doing it. Randomly. After doing it non-stop for 3 days, it suddenly stopped.
There's a lot of that kind of stuff going on with the HD2 ROM.
s0uthpaw said:
Hmmm, now it has stopped doing it. Randomly. After doing it non-stop for 3 days, it suddenly stopped.
There's a lot of that kind of stuff going on with the HD2 ROM.
Click to expand...
Click to collapse
It's not the "HD2 ROM". It's some buggy software that you installed on the phone yourself.
The phone does not do that out of the box (or with the official ROM updates.)
Try to think back to when it started happening, and what you'd recently installed. Uninstalling may not solve the problem, as you can't guarantee that all the changes will be backed out, but try to remember what you installed that caused this problem and uninstall it. If this doesn't work, a hard reset will probably be required.
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?
hi all,
i having my 1st Android phone (HTC Legend), but my set suffering Standby on Death (SOD), not sure if the right term. When it on standby, I not able to wake the phone; only way to remove the battery and on the phone again.
However, during it 'freeze' mode, try calling the phone; won't ring but caller doesn't get any engaged tone keep trying connect tone.
Please advise if any1 experience the above or any steps I can do.
** Try searching the web, only found SOD on Win phone.
Cheers.
Edit/Delete Message
The same thing happend to me yesterday, for the first time (I pulled out battery to reset it). I had a few random resets last few days, but I do use my legend for app development testing, so i'm not sure if i somehow provoked the problem.
Offtopic, but just looking at logcat output of a normally running Legend you get impression that there are a lot of unfinished stuff, especially HTC applications (news widget is terrible)
I'm also seeing the same random resets on my Legend. Not sure what when wrong. I have a bunch of apps installed but I don't know if this relates to any of them.
It happened again just now. Restarts on daily basis now
just make a hard reset
Ok. I did a hard rest. And i don't want to install any apps, let it run in vanilla flavor for 2-3 days and see if it happens again.
If it does, that means it must be caused by one of the apps installed before
I had some SOD's, but after a complete clean and reset to original setting, everything disappeared.
Maybe it was a problem coming from installed software...
clean reset, wiped out everything. reset after 15hrs of up time. i'm going to RMA this thing
Hi all - first post here...
I have not long had my first HTC handset - and I really like it, but nearly every day I get this 'SOD'...as described here.
I had to remove the battery to wake it up again only this morning.
I have noticed, that it only seems to do this when it can't recieve the weather data (under the HTC clock)? the handset never seems to hang etc while it has this data?
Have others seen this? Could it be a bug?
Why not bring all SOD threads to one?
As I see all SOD's are same on all devices.
There is bunch of symptoms but if you have sod than you are experiencing some or all of the symptoms.
General help is to hard reset few times than flash shipped ROM then hard reset again few times then flash your favorite custom ROM or leave shipped, and reset again few times. And finaly set network to GSM+AUTO in Phone band configuration. Or try to change SIM with another network operator.
All of this helped some people but there is many who did not solve the SOD with this nor anything else.
I know I am posting in more than one thread same thing and it is not double or triple or X posting it is just help request for people who could finaly understand what is problem and help us all.
Sory, and thanks in advance.
Weather is not problem on my device, I did try turn it off, disable auto update of everything .... no difference.
Even I leave it connected to USB and it have the internet connection all time and I do not have SOD, I have DIM of death screen dims not turn of and if I disconect it and pres power to go to stand by or to turn off screen I can not power on device until i pull battery out few times - 4 - 5 timesto be precise or sometimes even more.
I got a new replacement unit and it works fine since. I guess my old unit was really defective
Sent from my Legend using XDA App
I have had to have my handset replaced now. My SOD contiuned and then the Mic gave up and no-one could hear me in calls - made it unusable as a phone. I also had battrey issues where the phone wouldn't charge and the battery meter read wrong.
All seems fine with this replacement handset.....