Database Users

Frustrating Boot Lockup

I am encountering the same frustrating lockup at the windows boot screen using either the O2 Rom or the Dec T-Mobile Rom. Any number of attempts to soft reset or remove battery and reset are having no effect and only a hard reset gets the phone working again.
The problem arises after I have installed third party software. All the software installed fine and is working 100% ok. If I then remove the battery ie to change the sim card. Put back the battery and switch on all I get is the Blue Windows Mobile screen and WM5 will not load.
Anyone encountered the same problem and know how to resolve it?
All I can think of is that some piece of software is causing the problem. Maybe trial and error ie install one programme then soft reset to test if WM5 boots properly will identify if a particular piece of software is causing the boot lockup.

I had the same problem on a MDA vario, have you got pocket plus installed?
if so its still good to use, but the safe mode option is not WM5 compliant, once installed, just edit the spb options and untick safe mode checkbox, now on soft reset it wont hang

Spot on!! Last night by process of elimination I discovered that the culprit was indeed SPB Pocket Plus.
Without that prog installed everything is fine and dandy. Install it and lock up occurs on soft re-boot.
I used the latest version of Pocket Plus as well which is supposed to be WM5 compliant.

thanks for that information, i got my kjam yesterday and installed pocket plus last night and i haven't reset it yet and when i was reading this i was thinking... "let me reset my device and see if it hangs" but i decided not to and go ahead and untick the safe mode option hahaha.

Solution/reason of hangup on WM screen
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263

stillo said:
I have the same problem. See my "solution" here:
http://forum.xda-developers.com/showthread.php?p=1122263
Click to expand...
Click to collapse
LOL !!!
You are answering to a post almost 2 years old,they must have solved the problem or upgraded to a new Rom or even changed their phones.Plz check the date and thread before posting.
There's no fun invoking old posts just for the sake of posting,lol
PLZ !!! READ MY WORDS..... " DON'T SPAM "

Wizard Backlight Bug - Reset

When I apply a soft reset to my wizard, (T-Mobile 2.24 Beta ROM found here on the the site), the backlight settings, (battery power), reverts to turning off the backlight at 10 seconds. I can change the settings and they stick until the next soft reset. Any thoughts/hacks/fixes?
(I searched the forums and did not find this solution, so please be gentle if I am asking something I should have found...I try to read as much as possible on this wonderful site. Made a lot of improvements to my MDA through reading and learning but I could not find this one).

I have the exaxt same problem ever since I installed SPB Gprs Monitor. Any chance you also have it?

Nope, so we both have a common culprit. Either the ROM or our apps...
I have:
Registry Wizard, 1.0U
Space Reclaimer
PHM Tray
Smartskey
OmapClock
Eten Dialer
TCPMP
eReader
Sompy Weather
Magic Button
Vade Mecum
Quickreset
Anything in common? Or does anyone else know what causes this bug?

Actually, I misread your post! I don't have this problem. My settings remain after a soft reset. In my case the screen goes blank (or should I say black!) after a soft reset (backlight slider all the way to the left).
We have TCMP and omapclock in common, so I guess you can eliminate those two from your list of potential culprits to your problem

Anyone else with a comment? It's been happening to a colleague of mine as well, again, after we installed the TMobile 2.24 Beta ROM.

We've had this problem with 15 devices we purchased earlier this year - all but 2 are running the TMO USA stock ROM, the others are running the 2.21 custom ROM... but ALL of them will reset the backlight timer to 10 seconds on a soft reset.
Very, very annoying...

Have you checked the content of your \windows\startup folder? You may have some program there that does it. I had another problem with my custom today background picture disappearing afeter each reset and I found out that it was a startup ptogram (custtdstk) that did the trick

I am getting a new one soon...so we will see if that fixes things, (although my colleague will not be getting one). Did anything fix the 15 devices?

Hi , I'm having the same problem as pat12 after sleep or timeout the backlight slider is all the way to the left, has anyone found a fix for this ?
thx paparoach
UPDATE: not sure if this is the fix for everyone but I upgraded to Mr. Clean's 224a rom and now it works, I'm now reloading my apps.

I've tried wiping everything out of the startup folder, doesn't seem to help at all.
Hoping TMO fixes this with their AKU2 ROM for the MDA.

Is anyone here NOT using SPB backup and still getting the problem?

Are you sure none of you are using Goodlink? It has had a known bug that everytime the unit was reset, and the Goodlink launcher was run, it would reset the backlight to 10 seconds. It was finally fixed with client version 4.9.

Are you sure none of you are using Goodlink? It has had a known bug that everytime the unit was reset, and the Goodlink launcher was run, it would reset the backlight to 10 seconds. It was finally fixed with client version 4.9.

I'm definately not using goodlink

That was my issue, Goodlink. I had orphaned this post but now that you mention it, since the upgrade, the issue has stopped. Thanks for the confirmation.

Same thing here - as soon as we upgraded to the 4.9 client, the backlight timeout would no longer reset.

GldRush98 has supplied the fix for this and so I've posted it here on his behalf as he replied on a seperate thread which was running for the same problem.
"The device lock feature causes this bug.
If you don't want it to do that any more you have to do 2 things.
1) Turn off device lock
2) Change the registry key:
HKEY_CURRENT_USER\ControlPanel\Backlight\Locklevel\
Change the "LockLevel" value to "0".
Then your phone will remember your backlight settings again."
Once again many thanks to GldRush98

Oh wow, so in order to get rid of this bug, we have to switch off the single most important feature on the device?
There's got to be a better way...

No, instead of coming up with a sarcastic comment try it..it works! and no features are switched off :roll:

Sorry
But you do mean the Settings--Personal--Lock don't you? The one that you set a password for? If you have to disable this, first of all I won;t get any email from my Exch box any more, and 2nd someone's bound to nick it and see all the dirty txts I've got on it... deffo a case for Max Clifford!
F.

8125: phone goes into hibernate and wont come out

well ...
just like the title states my 8125 will go into hibernate mode and whne i go to power it back up it wont. the service light is still flashing but the screen will not appear..
anyone have a solution ?

Had the same problem on and off. Upgraded to 2.26 and have not had the problem since.

and how do i go about doing that?
is it a hard procedure? amd is it easy to screw up?
i did a hard reset on the device and the problem went away, then after about a month or 2 of use again it seems to have started happening.

I had that problem after I installed the test bluetooth stack... probably a memory leak issue...

anyone have suggestion what i should do ?

I had the same problem too.. I installed Memmaid, and checked the notifications queue. There was a program I installed which placed itself to run when the device woke up.. When I deleted it the problem was solved. But be careful, just delete 3rd party software entries. I guess this is easier than uninstallling them one by one. After spotting the problematic software, you can consider uninstalling it. Hope this helps.

well, you did do a hard reset right? That should tell you what software you installed that caused this, that is if you do your app installation one by one...
Another advice given to me is to get a task manager and monitor if any process/app take up too much memory..

the only apps i have installed are:
SPB Pocket Plus
SPB Weather
MemMAID
Resco Photo Viewer
Batti
Smartskey
Eten Dialer Skin
NFpencil - some nothing drawing/sketch application
it gets really annoying, when i do a soft reset it starts off with 22mb of memory by the end of the day or next morning its down to 18-17-16mb which is usually when it would freeze.

ameo freeze every day serveral times

Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Hi tvrman.
For starters, install Sprite backup (on one of the CD's you got with the Ameo). This will eradicate the need for a full install after a hard reset in the future!
I suggest you do a full hard reset anyway then install Sprite Backup utility.
Only put back your essential apps one by one with 1/2 a days gap between each installation and test the turn off turn on function.
Be sure to use the supplied X-Button application to ensure you properly clode apps down after you're finished with them....or use Wisbar Advance 2, which will do it for you....except for Active Sync (this will always remain active unless shut down manually in memory menu).
I have not once suffered the problem you have in over a months use of the Ameo....might be a faulty unit or a buggy ROM. What version ROM are you using?
Anyway, if all goes well over the next 3 days, do a full backup and save a copy to your storage card or micro drive and be sure to copy a copy over to your PC...that should future peoof you having to do a full install again in the future. And be sure only to back up, if you have no problems with the device and the problems you mentioned earlier. Otherwise you will allways restore the bugs in the device after a hard reset.
Hope this helps. keep us updated on how you get on.

Mackaby007
thanks for you professional answer, i was not aware that spd backup
was on the cd which was delivered at the ameo.
Well yesterday i found out that one of the programs (profimail)
which i'm using serveral times a day for my mail, that this is the problem
I found out that yesterday i didn't use profimail but the built in mail the
whole day and the ameo did not freeze at all the whole day
tried to turn it off an on the whole day and no problems at all,
yesterday late i start profimail and check serveral mails, i close profimail
and turn the device off, later turn it on and a black screen it would not
turn on
After soft reset everthing works.
So i will check today again without using profimail and see what's happends
again.
i'll let you know....

hi,
I had the same problem.
My solution was to format the mini-sd card.
So what i did:
1. copied all data on de minisd in a cardreader to a directory on pc
2. Formatted (not quick) the minisd
3. Copied all data back to the minisd.

All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Have you got a password to lock your phone try removing that see if it still locks , i was having the same issue

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
Click to expand...
Click to collapse
No such issue here! WA2 runs like a dream on my Ameo...even better than it did on my Hermes or Prophet! I'm using the 2.8.0.2 version of WA2 without WAD.

WA2 + WAD
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?

skin
iPhone skin ftp://xda:[email protected]/Uploads/Software/iPhone.rar
I use a lot of apps. I also use the following plugins on WAD:
SPB Diary
Profiles for Windows Mobile
Windows Life Messenger

QAN said:
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
Click to expand...
Click to collapse
I'll give the skin a test run in an hour, but I refuse to use plug-ins again. They have always caused me problems, but WA2 never has. What version were you running?

Tried the i-phone skin and have experienced no issues whatsoever.
Maybe the Problem is WAD and your plug-ins.

WAD keep on giving problems like this...it's a sin for such an interesting application...here it is because I gave up to use it.

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Click to expand...
Click to collapse
I did some searching and found some suggestions it might be the skin I was using. I changed the skin and no more freezing.
Robert

trayap.exe
Since I removed the trayap.exe from the init part of the registry I did not have any freezing anymore. I will try WA2 again to see if this solves my problem.
By the way, I am using the latest beta's of WA2 and WAD

hi all
i find that if i use the off button to turn off the backlight whilst media player is running it jams the machine, requiring a reboot. i know that i can usethe light button on the keyboard but i sometimes forget that media player is running (ie. paused).

I have the same freezing problem now after a few weeks of usage.
The device was running very nicely but now, without installing anything further or adding anything to the device, it freezes randomly.
It likes to freeze when the backlight goes off, while I play MP3 files or have a phone conversation using bluetooth.
In the past 4 days I have softreset the device no less than 81 times.
I suspect the Microdrive is to blame. Is it sensitive to movement?
I will remove all my software and other files from the microdrive and see if things improve.
In the mean time, has anyone else experienced random and frequent freezing?
Oh, I have the Dopod U1000 branded device with the latest firmware.

ok, I had it with this. 16 more soft resets within 4 hours.
I hard reset the device. So far I see no random freezing, but I didn't install anything extra yet except ozVGA and VJBigPhone. And both of them on the internal memory, so nothing on the microdrive.

HTC HD2 fails to wake up after restore using sprite backup

Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers

do you have s2u2 installed?
if so goto settjng power and switch power of in setting to off.
i had a similar problem, this seemed to cure it
hth
nev

Hi nev, thans for your reply, no i do not have s2u2 installed, also i would like to add that when the device was left overnight on charge, it fails to wake up,the screen stays blank only the hardware buttons light up and shows the orange charging light. Please guys help me out here, thanks

I'm a little stuck for another solution. I'd always thought that this was an issues with sprite and s2u2, seems no now.
Would you be willing to test? worse case you could un-install S2U2 or disable it.
It would be interesting to see if installing S2U2 and disabling the power option would fix the problem.
Which lock screen do you currently use?
All of the problems you are describing are exactly the same issues I was having.

Hi Nev, so you reckon sprite backup software could be the problem? I have never had S2U2 installed.
I have restored the phone to factory it works as it should. Nev are you suggesting that i install S2U2 after restoring the sprite backup file, then disable the power option?
oh i am using the winmo default lockscreen with device password.
How did you manage to fix your device then? Were you having the same issues when restoring using sprite back up files? If so could you please give me a brief rundown on what i should do?
Seems like this is not a common issue on here judging on lack of replies. Thanks for your help nev.

I'd give it a go. You have nothing to lose.
S2U2 is an excellent piece of software, amongst other things, it has password protection, and allows you the option of reviewing txt, mail, reminders, etc all from the lockscreen. Additionally, you can set it to allow quick switching between vibrate and sound profiles. ("sales" pitch over)
If your not going down this route I suspect that another hard reset and re-installing you apps from scratch is in order.... I did this about three times before I realised that there was a conflict when restoring from Sprite.
good luck

explicitsoundz1984 said:
everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off.
Click to expand...
Click to collapse
your symptoms seem kinda similar to "Leo Screen freeze crash Issue"

Thanks guys for your help, i think i am going to leave it stock for a while and see if the screen plays up. I dont fancy doing all the sofware installs, incase the device is faulty. Thank you that link p107r0

good luck with yours, btw I used to have the described 'syndrom', hard reset helped, since than I keep most of the old backup copies, assuming that if anything similar happens some of those should work properly

Same problem here - SOLVED
Guys,
I very recently faced the same problem that it was virtually impossible to wake up my HD2 from standby after I had to do a restore with Sprite Backup (same problem as reported by explicitsoundz1984).
Since I actually found two solutions to fix the problem permanently, I like to share them with you:
Solution 1) After I removed all non-stock program links from the autostart folder, the problem was still exisiting. Therefore, I checked the list of installed apps from explicitsoundz1984 with mime and found a potential suspect: "srs wowhd" which obviously is buried deeper in the OS. After de-installing "srs wowhd", the standby of death problem was permanently gone!
Solution 2) I read in another threat that the standard restore options of Sprite Backup do not replace the current registry with the backup registry, but tries to "merge" them - this obiously leads to the situation that a full restore from a stable backup set can result in an unstable configuration.
After changing the restore setting for "system settings" to "replace" instead of "merge", the resulting restore was again a stable one.
Cheers,
Jan

Yes
with Sprite you must use erase and restore. You have to reset these parameters each time you are going to do a restore. It merges by default. If you are going to restore directly from the backup file on the SD then just double click on the file and restore. Then go into Sprite and change the parameters to restore and erase and restore again. The first one directly from the file execute will merge A pain but it works.