Database Users

8125: phone goes into hibernate and wont come out

well ...
just like the title states my 8125 will go into hibernate mode and whne i go to power it back up it wont. the service light is still flashing but the screen will not appear..
anyone have a solution ?

Had the same problem on and off. Upgraded to 2.26 and have not had the problem since.

and how do i go about doing that?
is it a hard procedure? amd is it easy to screw up?
i did a hard reset on the device and the problem went away, then after about a month or 2 of use again it seems to have started happening.

I had that problem after I installed the test bluetooth stack... probably a memory leak issue...

anyone have suggestion what i should do ?

I had the same problem too.. I installed Memmaid, and checked the notifications queue. There was a program I installed which placed itself to run when the device woke up.. When I deleted it the problem was solved. But be careful, just delete 3rd party software entries. I guess this is easier than uninstallling them one by one. After spotting the problematic software, you can consider uninstalling it. Hope this helps.

well, you did do a hard reset right? That should tell you what software you installed that caused this, that is if you do your app installation one by one...
Another advice given to me is to get a task manager and monitor if any process/app take up too much memory..

the only apps i have installed are:
SPB Pocket Plus
SPB Weather
MemMAID
Resco Photo Viewer
Batti
Smartskey
Eten Dialer Skin
NFpencil - some nothing drawing/sketch application
it gets really annoying, when i do a soft reset it starts off with 22mb of memory by the end of the day or next morning its down to 18-17-16mb which is usually when it would freeze.

Solution for backlight 10secs timeout issue

Hi,
Had this problem on my Hermes where the backlight timeout is always reset to 10secs no matter what i set it to once i perform a soft-reset (by poking the reset hole at the bottom). I've tried editing the registry entry directly, flash back to the manufacturer's default ROM etc but with mixed results.
What eventually worked for me is this:
Change your backlight settings but soft-reset using software instead of poking the reset hole. I used Tweaks2k2 to perform the soft-reset but any other tool should work.
In case you are wondering what is my registry type -- i'm already using a File-based registry rather than Hive. (see http://forum.xda-developers.com/showthread.php?p=767833 for more info).
Anyone has any alternative solutions that works?
cheers!
Patrick

Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).

I wondered what in the hell was causing this. A few searches couldn't find it.
I thought it was high cpu usage or something..

aquanaut88 said:
Hi Patrick... bizarre -- my device exhibits the same annoying reset to 10-seconds, but only when using software reset, not hardware. What software are you using to soft reset? I've used both PHM Reset.exe and Wisbar Lite v1.1.0.7...
If I use the stylus to soft-reset, then the 'on battery' backlight timeout remains at 1-minute (where I like it).
Click to expand...
Click to collapse
Hi aquaut88,
Hmm, that's interesting. I have the opposite effect when i use soft reset via hardware. I'm using Tweaks2k2 for my soft-reset now. Did you check ur registry type setting (hive vs file) to see if that makes a diff?

It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers

aquanaut88 said:
It was set at (1). I changed it to (0) and still same behaviour, so switched it back to (1). It seems to have to do with something installed (Maybe Resco Explorer?) Cheers
Click to expand...
Click to collapse
Hmm.. I have Resco Explorer installed too. Doesn't seem to be the culprit here.

I had the same problem until I removed Voicecommand 1.6.
When I loaded Voicecommend 1.6 to my 8525 it did something that re-locked my Ext Rom and was causing serval other problems like the backlight changing back to 10 sec. I am not sure if it was all the hacks I had to make to make VC 1.6 work or a semi-failed install.
But I finally hard reset my phone and reloaded everything but used Voicecommand 1.5 and have not had the problem since.

i also have this problem. but i am not sure what causes it.

it is a strange problem, after a hard reset my backlight settings remain as what I selected it to be. be after i install some apps, then the problem arises. I am not sure of which app(s) cause the problem. to find out i have to install each app after a HR and test to islate the culprit.

8525 - 10sec backlight problem also.
Having the SAME EXACT problem guys! My 8525 is also constantly switching back to a 10sec timeout on the backlight display. I do have Resco Explorer too, but I doubt its the problem. I've been reseting w/ the bottom-hole, but will try doing it via software.
Does anyone else have any real fixes though? This is making me CRAZY!!!

This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).

I think it is a error in the driver. I get a related problem with the brightness. One of my own programs sets the brightness but strangely after a while it always goes back to the 3rd bar. It makes no difference if I lower the brightness using the backlight control, it will always end up on 3. If I make it brighter it seems to stay where I put it.

ChristopherTD said:
This seems related to restoring from a backup. It has happened to me twice after restoring from SPB Backup on my Universal.
The first time I hard-reset and reinstalled everything. The problem went away.
This weekend I had to restore from backup after a freeze and the problem came back (but not immediately). I think it occurs after a backup and after changing settings in the Settings applets (not sure which one).
Click to expand...
Click to collapse
I concur. While not using Hermes, I am using a Samsung SGH-i607 (Blackjack) and after having to restore a back-up from Sprite, I started having this same issue. From everything that I have read, it seems that a hard reset and starting from scratch is the only true fix.
What good are the back-up programs if they leave your phone in this state? Kinf of sucks not feeling safe about being able to restore a back-up in the even it is needed.

i have been using battery status to fix my timeout at 30 seconds.. fixed my problem

shogunmark said:
i have been using battery status to fix my timeout at 30 seconds.. fixed my problem
Click to expand...
Click to collapse
Thats what did it for me too.

I have the same broblem. after "spb backup" restore backlight timout goes to 10sec. I had the same problem before on anotrer wm6 rom, and it starts after "spb backup" system restore too

I was just getting ready to hard reset my 8525, but before I uninstall Spb Backup from my SD and install new version (v1.6.3) on device memory to properly save my data, and ........?? problem disapears with it self..
I think problem was in non proper intsallation of backup program (on Micro SD).
now averything is ok without any hard reset

it keeps working normally only if I turn off device without lock.....

Following installation Backlight stuck @ 10sec WM v6.1
Thank you, downloaded latest Tweak2k2, installed and selected soft reset.
Backlight setting now perfect

“Contingency WM6.1 Backlight stuck at 10sec”.
Tried Trial version Tweak2k2 PPC Soft Reset and three attempts recognise this is only a temporary solution to "Contingency WM6.1 Backlight Stuck at 10sec” .
Telephoned HTC UK service, Sebastian says that If a hard reset fails to correct backlight contingency Kaiser will have to go to repair. Sebastian says that HTC do not provide Registry settings and customers that do change registry settings negate their warranty.
Request transfer to supervisor. Dan head of support says that I am the first customer with this contingency and that I need to do a hard reset and if contingency continues the Kaiser will need return to HTC for repair.
PS Thankfully HTC do not sell cars or bicycles as they would also say mending punctures negated the car or bicycle warranty!

ameo freeze every day serveral times

Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Hi tvrman.
For starters, install Sprite backup (on one of the CD's you got with the Ameo). This will eradicate the need for a full install after a hard reset in the future!
I suggest you do a full hard reset anyway then install Sprite Backup utility.
Only put back your essential apps one by one with 1/2 a days gap between each installation and test the turn off turn on function.
Be sure to use the supplied X-Button application to ensure you properly clode apps down after you're finished with them....or use Wisbar Advance 2, which will do it for you....except for Active Sync (this will always remain active unless shut down manually in memory menu).
I have not once suffered the problem you have in over a months use of the Ameo....might be a faulty unit or a buggy ROM. What version ROM are you using?
Anyway, if all goes well over the next 3 days, do a full backup and save a copy to your storage card or micro drive and be sure to copy a copy over to your PC...that should future peoof you having to do a full install again in the future. And be sure only to back up, if you have no problems with the device and the problems you mentioned earlier. Otherwise you will allways restore the bugs in the device after a hard reset.
Hope this helps. keep us updated on how you get on.

Mackaby007
thanks for you professional answer, i was not aware that spd backup
was on the cd which was delivered at the ameo.
Well yesterday i found out that one of the programs (profimail)
which i'm using serveral times a day for my mail, that this is the problem
I found out that yesterday i didn't use profimail but the built in mail the
whole day and the ameo did not freeze at all the whole day
tried to turn it off an on the whole day and no problems at all,
yesterday late i start profimail and check serveral mails, i close profimail
and turn the device off, later turn it on and a black screen it would not
turn on
After soft reset everthing works.
So i will check today again without using profimail and see what's happends
again.
i'll let you know....

hi,
I had the same problem.
My solution was to format the mini-sd card.
So what i did:
1. copied all data on de minisd in a cardreader to a directory on pc
2. Formatted (not quick) the minisd
3. Copied all data back to the minisd.

All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert

tvrman said:
Hi,
i have everytime the problem that when i turn the ameo off,
it freeze when i turn it on, this is randomly so i cannot figure out
when this is happends, after soft reset it works again.
Is there a way to find out where the gab is?
tried to close every open application so far, and turn the most
used on after turn of the device.
I'll hope to find out otherwise i need to to the hard reset
(it took that serveral hours to install al again .
thanks
Click to expand...
Click to collapse
Have you got a password to lock your phone try removing that see if it still locks , i was having the same issue

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Anyone else find this? Shame as it is the program I like the most
Robert
Click to expand...
Click to collapse
No such issue here! WA2 runs like a dream on my Ameo...even better than it did on my Hermes or Prophet! I'm using the 2.8.0.2 version of WA2 without WAD.

WA2 + WAD
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?

skin
iPhone skin ftp://xda:[email protected]/Uploads/Software/iPhone.rar
I use a lot of apps. I also use the following plugins on WAD:
SPB Diary
Profiles for Windows Mobile
Windows Life Messenger

QAN said:
Yes, in my case it was also WA2. I made my own skin and all work fine. But in time I got more lock-ups. So I decided to reinstall everything. Then things went wrong. That day I have installed everything 6 times. Every time I had lock-ups when I pushed the power button and activated it again. But after disabeling WA I had no troubles anymore. The last production and beta version have the same problems. At this point I have to advice not to use WA2. I did not examine every feature of WA2. So there can be one feature that caused the problem. I made my own iPhone landscape skin and I was very pleased. Could somebody try this skin to see if it freezes their device?
Click to expand...
Click to collapse
I'll give the skin a test run in an hour, but I refuse to use plug-ins again. They have always caused me problems, but WA2 never has. What version were you running?

Tried the i-phone skin and have experienced no issues whatsoever.
Maybe the Problem is WAD and your plug-ins.

WAD keep on giving problems like this...it's a sin for such an interesting application...here it is because I gave up to use it.

Mrsums said:
All the tests I have tried suggest it is Wisebar Advance 2 that is causing the freezing.
Click to expand...
Click to collapse
I did some searching and found some suggestions it might be the skin I was using. I changed the skin and no more freezing.
Robert

trayap.exe
Since I removed the trayap.exe from the init part of the registry I did not have any freezing anymore. I will try WA2 again to see if this solves my problem.
By the way, I am using the latest beta's of WA2 and WAD

hi all
i find that if i use the off button to turn off the backlight whilst media player is running it jams the machine, requiring a reboot. i know that i can usethe light button on the keyboard but i sometimes forget that media player is running (ie. paused).

I have the same freezing problem now after a few weeks of usage.
The device was running very nicely but now, without installing anything further or adding anything to the device, it freezes randomly.
It likes to freeze when the backlight goes off, while I play MP3 files or have a phone conversation using bluetooth.
In the past 4 days I have softreset the device no less than 81 times.
I suspect the Microdrive is to blame. Is it sensitive to movement?
I will remove all my software and other files from the microdrive and see if things improve.
In the mean time, has anyone else experienced random and frequent freezing?
Oh, I have the Dopod U1000 branded device with the latest firmware.

ok, I had it with this. 16 more soft resets within 4 hours.
I hard reset the device. So far I see no random freezing, but I didn't install anything extra yet except ozVGA and VJBigPhone. And both of them on the internal memory, so nothing on the microdrive.

device.exe problem

Hi everybody
Many times, after powering on my HTC, I get this message : " There was a problem with device.exe".
Since then, the device is blocked
At this point, the only way to unblock it is with a soft reset.
Any idea to solve this problem ?
Thanks

Hopefully this is a software related bug. What applications have you installed, maybe it is some kind of incompatibility. Did you already did a hard-reset?
Otherwise you should try to flash a cooked rom, or at least the latest official rom.

i get this problem sometimes as well but only after ive used coreplayer 1.2.5

It could be, I have Core Player 1.2.5 installed too.

I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.

i had the self same problem.. but i dunno where it came from. it happened a few hours after i bought it, i barely had any apps on there...
i just disabled the error message ^^ phone works fine though...

SingaporeAirlines said:
I have Coreplayer 1.whatever too.
also, I've been noticing problems with cprog.exe and services.exe along with device.exe.
Click to expand...
Click to collapse
exactly same here

makavelianz said:
exactly same here
Click to expand...
Click to collapse
i ALSO HAVE THE SAME PROBLEM

I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !

ahmadddd said:
I have this problem after enabling Gyrator, try to uninstall the Gyrator if you have it ! i removed the gyrator and the problem dissappeared immediately !
Click to expand...
Click to collapse
I have gyrator installed,that's true... but I always close it(it is shutdowned) every time,so I think it cannot influence other active programs...so these errors should have other causes

help for me
i had the problem too. When i made a hardreset after the configuration of the device, the phone will configure the data connection. At this point i cancelled and configured the data connection myself.
At this point the problem with device.exe was gone.

Data connection / device.exe issue
Hi, a while abck i had some problems with services.exe crashing frequently. Even after a hard reset the problem persisted and there was nothing i could do to resolve it. However over time the error stopped occuring.
Now I am having a different issue. A few days ago i started to get a problem with my data connection, it would show as being active and connected but it would not send or receive any data at all. Tried this using Opera and google maps wouldnt download anything. The rpoblem would be disappear after a soft reset but then after the phone went to sleep and awoke it would re-appear.
Now i have started to get frequent device.exe crashes and after this happens my data connection stops working alltogether until i soft reset. But then the program will crash a variable amount of time later. I have not installed anything recently since this started happening. There doesn't seem to be any pattern to the crashes like I have read about on other threads, it has happened while watching the youtube app, browsing the web or simply waking up the phone and having the error report waiting for me.
Does anyone have any ideas or suggestions from what I have described? I am a bit unwilling to Hard Reset as this did nothing for my previous errors and having read other articles on device.exe errors this did not help others.
Thanks for any help!

device.exe
Same thing for me. Sometimes the data icon appear grayed. When activesync try to connect, device.exe crashed.
The only solution I found is to install addintimer and program task \windows\replog.exe /remote/all/h
Not very elegant but it works. Bug appeared after I updated ROM with official HTC Rom

MOD EDIT
I've merged 2 threads as both on same topic

After doing more reading i found that people on other winmo devices were getting this error on wakeup due to a problem with GPS.
After racking my brains thinking what could cause it i remembered i had lattitude on google maps. Since i've disabled this *touch wood* i've had no more crashes.

spoke to soon. device lasted 2 days instead of a few hours though.. progress at least :/

Same prob here....
Cant turn on wifi, bluetooth and cant connect via usb. Soft and hardreseted also flashed with its preinstalled orange firmware(ofcourse done with sd flashing). Same problems all time.
Is it hardware or software related???
BR

i have same problem but it appeared after hard reset and with out any installs
so i performed another hard rest till now its fine

Everytime error device.exe..
Every connection to pc it shows device.exe error.
I think its hardware

Do anybody help me? After changing old Manila theme I restore again the old one but the problem is 1. The volume icon disapeared when tap the left side volume heardware button . 2. the core plaryer 1.3.2 ver running without sound. How could I can solve this p[roblem?

TyTN, WM 6.5, Accidential Hard-Resets

Hi!
I have a weird problem with my Hermes. But no idea to solve this.
Sometimes my PDA starts to work a little weird, for example - objects in Pocket Outlook are unavailable, call registry doesn't work, ActiveSync on PDA causes error which cannot be fixed.
And after soft-reset (turn off and turn on) WM is being hard reset. I'm using QuePPC's WM builds and any of them has the the same weird thing. But I'm not so sure if doesn't happen on any ROM.
Whatever - sometimes only little parts of data are cleared - last time the PDA reset, some programs are still available. Earlier (a few months ago) I had hard reset as I described but I used stylus to reset before customization began. My data was still present. And I completely have no idea what's coming on.
There are a few weeks when everything works fine and then PDA's data gets crashed.
Is that a software problem? Or Flash ROM semiconductor? Any ideas on this?
Cheers!

Flash a stock rom then reflash the wm6.5 yo want... It has something to do with memory allocation and flashing the stock rom 1st seems to fix this...

Done so, hope it helps to my TyTN.
Whatever, big thanks and have tasty beer; I've totally overlooked such a thing.