Database Users

Sign in issue on HTC 2.1

Every boot, on a HTC Build of 2.1, it requires your password for google and complains "Sign in error for [email protected]"
Is there a known fix for this? I looked it up and found there's supposed to be a message waiting or voicemail, but I don't have any.
Thanks in advance.

bikcmp said:
Every boot, on a HTC Build of 2.1, it requires your password for google and complains "Sign in error for [email protected]"
Is there a known fix for this? I looked it up and found there's supposed to be a message waiting or voicemail, but I don't have any.
Thanks in advance.
Click to expand...
Click to collapse
I haven't ran into that issue once with my legend rom

Bik, one way I figured out around it isn't really a fix, more of a "making your own luck" way:
Wipe completely, flash the 2.1 ROM of your choice, then wipe again. Set up your device with your gmail account, then set it up in your Mail app as well. Reboot. If you get the log-in issue, shut down, wipe again, and retry. I was lucky and got it on either my first or second wipe.

darchstar said:
I haven't ran into that issue once with my legend rom
Click to expand...
Click to collapse
Weird... I always have it

entropism said:
Bik, one way I figured out around it isn't really a fix, more of a "making your own luck" way:
Wipe completely, flash the 2.1 ROM of your choice, then wipe again. Set up your device with your gmail account, then set it up in your Mail app as well. Reboot. If you get the log-in issue, shut down, wipe again, and retry. I was lucky and got it on either my first or second wipe.
Click to expand...
Click to collapse
I tried it several times, no luck.

Usually signing into HTC's mail app with your Gmail it should fix the issue.

darchstar said:
I haven't ran into that issue once with my legend rom
Click to expand...
Click to collapse
I haven't run into it on your Legend ROM either.

chococrazy said:
Usually signing into HTC's mail app with your Gmail it should fix the issue.
Click to expand...
Click to collapse
I have this all the time as well, but seems like it goes away for a few hours. I haven't looked into it though. I did however create a mail account just to see, and i still have to log on almost every reboot.

Guys,
I did this and it worked for a little while. Others have had more permanent success. Different ROM, I know, but what the heck right? Not that much info on this out there....
None of the other fixes have worked for me so far including adding gmail to the htc mail app. I'd REALLY like to get to the bottom of this.
Does anyone know how to start/stop "D/SyncManager" and how to get more log info than what logcat offers?

Trying to figure this out too i get forced to sign in to gmail every reboot. going thru ddms and i noticed this, blanked out numbers - current is IMSI, stored is a phone number in my area code thats not my number? Could this be why gmail auth breaks?
03-14 04:17:42.556: WARN/AccountManagerService(132): wiping all passwords and authtokens because IMSI changed (stored=xxxxxxxxxx, current=xxxxxxxxxxxxxxx)

I haven't had to sign back in to DamageControl 1.0 since a day after I got everything set up. I had to sign back in every reboot the first day, and the morning of the second day, had an email waiting, and had to sign in. After that, I haven't had to sign in, even with emails and messages waiting for me...weird

TrevE said:
Trying to figure this out too i get forced to sign in to gmail every reboot. going thru ddms and i noticed this, blanked out numbers - current is IMSI, stored is a phone number in my area code thats not my number? Could this be why gmail auth breaks?
03-14 04:17:42.556: WARN/AccountManagerService(132): wiping all passwords and authtokens because IMSI changed (stored=xxxxxxxxxx, current=xxxxxxxxxxxxxxx)
Click to expand...
Click to collapse
IMSI must be a holdover from the base GSM build as CDMA doesn't use it - that is. CDMA uses something else called MSID which is used for the same purpose but has slightly different value ranges. So its possible the label "IMSI" remains but the data is actually the MSID. MSID's generally look like telephone numbers, IMSI's generally do not as they might start 1010, etc.
But in either case you don't want to fool with the IMSI/MSID as it may stop your handset from reaching the right place and authenticating correctly on the network, which then might lead to loss of all services.

Missing Email Account HD2

Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help

Bj,
I experienced the same problem today. However, I noticed that the mail settings had disappeared in addition to the accounts no longer showing up.
The only way I was able to solve the problem was by deleting the mailboxes and re-creating them.
Hopefully there is a better solution found in case this happens again.

Same thing happened to me just yesterday, wonder what's the cause.
Anyway I had the settings backed up to a cab as described here so a reinstall of that set them back up in seconds.

Have the same problem, but my internet settings was lost to...
Any fix for this other than the obe above?
//Johan

I had same misterious problem two times, and I didn't understand why...
:-(

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.

the email problem can be solved by going to email- tab --> menu --> account settings (may have another name) --> choose your disappered account. you will notice some of your settins are lost, in my case the mail servers and the username. type in the missing information, and hit 'done', your email acc will be visible again.

Missing Accounts
Same problem after I installed the newest firmware in June. Never happened before, since then TWICE, so it must be the issue of the new FW. Sorry wergor, the solution you offer sucks. Doesn't solve the cause!

ricz73 said:
Sorry wergor, the solution you offer sucks. Doesn't solve the cause!
Click to expand...
Click to collapse
i know, but at lest you don't have to set up a new acc w/ a different name and lose all your emails.....

try this next time:
http://www.freewarepocketpc.net/ppc-download-mail-account-repair.html

Bjs051084 said:
Hi Guys and Girls,
This is my first HTC device and im loving it so far, being a long user for wimo devices, recently come from an omnia i8000, huge improvement going to the HTC, i wont look back.
Has anyone expericened missing email accounts? it still seems to be in the list but its hidden? i can create a new account with a different account name, and it works but is there any fix?
Thanks for your help
Click to expand...
Click to collapse
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan

Dan.S - yes, it works, thanks so much. ;-)

It works
Yes, works. In same time, I lost my ability to connect to Facebook. Whenever I try to input name (email) and password, I get instant answer that there is problem with connection. Maybe password also lost. No idea where to find solution.

Dan.S said:
Hey,
I found a solution to this problem that I think works. The first time this happened my email accounts disappeared and all of my logins for other things (facebook, etc) also stopped working. This just happened again with no recent mods to the phone, and the only add-on I have is C00kie's Home Tabs (which I didn't have the first time).
The first time I used all the missing settings as an opportunity to upgrade my software. This time I'm on the road and I don't have time to fool with it. Happily I did figure out a way to resurrect the vanished accounts.
As you stated, if you try to recreate the settings, the system will tell you that the account exists, forcing you to create the same settings with a different name. You can probably find your original settings by doing the following:
Go to the settings tab. (Scroll left from your home)
Choose "Data Services"
Scroll down to "E-Mail"
Here you should see whatever accounts you created, even if they don't show up in your email tab proper. Select them and update your passwords (if they're missing, mine were). Everything should look normal.
As I said, I'm on data roam and I couldn't get my OTA download to work where I am. Hopefully when I get back I'll know for sure. Give it a try and I hope it helps you.
Dan
Click to expand...
Click to collapse
thank you Dan,it worked for me...

Missing Email account in WinMo, but shows up in Sense

***UPDATE***
Figured it out, but still would like to know why it happened. From the Sense Mail screen I was able to got to accounts and see the Yahoo to edit it, which after filling in the boxes for the server names, it showed back up in Winmo. Both the incoming and outgoing mail servers were deleted. But the server names that I typed in didn't actually work. I used some info I found on the web for that, maybe they were wrong? So then I deleted and readded it letting it pull the settings for yahoo that it found. Now it's fine.
Also noticed after the original soft reset that it lost my wifi password, just thought of that. My exchange email has never been affected by whatever this is. What would delete the server settings for my yahoo account and delete the stored password for my wifi connection?
This is a weird issue that I haven't seen discussed on here. It's happened to me twice now. The last time it happened I ended up doing a hard reset.
I have two email accounts on my phone. My Outlook Exchange account and my Yahoo Mail account.
My Yahoo Mail disappears in Winmo on the Messaging\ Email accounts screen. Doesn't even show it listed. BUT it shows up in the preview panes in Sense Mail, but only shows old emails. I can't send receive on the account at all from that Sense Mail screen or anything. I can just flip through what was already there before whatever happened, happened.
If I try to add a new account via Email accounts screen, it tells me that account is already on the phone. So it knows the account is on my phone, just won't let me access it.
Wondering if anyone else has had this problem. I don't mind hard resetting again, but I would love to know why it is happening.

Ive had the same issue happen to me twice so far also. Looks liek the new mail app maybe the culprit as I have had this happen on the diamond before with the new build.

This happened to me again today and here is exactly what it happening, yet I don't understand why.
First thing I noticed today was that I had no data connection. So I checked wireless control panel and sure enough it was disabled... So I tried to enable it. No love. gave me an error and took me to the network setup screen.
Then I looked and my Yahoo account was missing again from the windows email screen, yet still showing up in sense.
Back to the data situation: I had to edit the Tmobile connection settings and click ok through all of the screens. Once I did that, my Data connection was back.
Back to yahoo: I had to edit it through sense and it had lost both incoming and outgoing mail servers and my password. Tried to manually enter Yahoo's mail servers and it still doesn't work. Once I delete it and add it back, (letting it find the server info on it's own), it will work fine again... But for how long?
It's driving me a little batty...

Same issue has happened to me. Happens when I run out of battery or let the phone drain. Also when I reset phone while an app is running. Let me know if you guys find a fix for this.

it happens on stock and on custom roms. havent seen a fix yet

Happened to me again today. It's not specific to the shipping ROM because I have the new 2.13 ROM on my phone and this is the first time it has happened since I upgraded to the new ROM...
Gotta be something simple.

Even I've had the same problem twice..and in addition to losing the email accounts, all my apps which required login like facebook, fring, etc stopped remembering usernames and passwords. Even if I selected save password, it kept asking me everytime is started the app.
The first time it happened i did not notice why, but the second time it happed immediately after a soft reset done using BSB Tweaks after making some changes in it.
I have removed BSB Tweaks for the time being, so will wait and see if it happens again.
this happened both the times after upgrading to the 2.13 official ROM.

I don't have BSB Tweaks installed and it has happened to me multiple times. I usually lose most of my saved passwords as well in the other programs...

Lost E-Mail in 2.13 T-Mobile ROM
After upgrading to the new T-Mobile 2.13 ROM, I've had two instances where the email server settings have been lost. Same as described by others. Old emails show in Sense, but when I hit the soft button for my Inbox, I'm taken to the email setup screen.
If I cancel out and go to the setup screen through Sense, I find that everything is present except the inbound and outbound servers. Once I restore these everything is back to normal until the next time it happens.

It also happen to me. I believe this is because of the 2.13 update by T-MO.

Glad this thread exists. I ran in to this issue today too.

Evo Tip for New Users - Only one chance at google account

Ok,
Just going to through this up in a thread of its own. If this info needs to be added to a newbie's thread fine, but I have not seen one.
This is a lesson learned with the Evo that as a NEW android user I was completely unaware of:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
It seems that while other android phones have tricks to work around changing accounts...the Evo does NOT. You must do the factory reset from...Menu > Settings > Privacy > Factory data reset.
YES you will lose all the screen customizations you made, all the emails you have set up, all the settings you wanted.
NO you do not lose data as all my test pictures are still there.
The GMail account must be set up BEFORE you try to add it to the phone. (This seems to be the gist of lots of stuff on internet and this is way I did it. Set it up through my old Google account before adding to the phone during the set up process.)
There you go. Very important and frustrating tip for those of us that are new to android and especially to the Evo.

....
are you sure?
you can't just got Accounts and Sync and change it there?
I can't imagine why not

You can't go to menu>settings>accounts and sync>google and remove your Google account?

if your rooted you can easily change google accounts
i found this goodie back in the hero days messing around with accounts.db
adb shell
sqlite3 /data/system/accounts.db "delete from accounts where type = 'com.google';"
Click to expand...
Click to collapse

Either he doesn't know any better, or hes a troll

BAleR said:
Either he doesn't know any better, or hes a troll
Click to expand...
Click to collapse
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.

TrevE said:
if your rooted you can easily change google accounts
Click to expand...
Click to collapse
Yeah, phone only about 4 days old and still figuring out if she will be moving in with me or returned to the pound. So no rooting yet.

sablesurfer said:
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.
Click to expand...
Click to collapse
Or maybe I just don't know any better, I don't have this problem with my phone, I've accidentally entered my Google account incorrectly and I always just re-entered it and it worked just fine.
My first post wasn't directed in any way negative. I just didn't know any better

Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.

Hrshycro said:
Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.
Click to expand...
Click to collapse
Not being rude, but this has nothing to do with what I said in my tip. <shrug>

sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.

daneurysm said:
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.
Click to expand...
Click to collapse
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.

Hmmm, Home screen, menu, settings, applications, gmail and or market, then clear data, and or clear cache ... worked for me... then I had to re-enter my password and user name, ill be damned if i didn't screw it up. Not even drunk, course i didn't forget it for 10 minutes, just about 30 seconds.

BAleR said:
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.
Click to expand...
Click to collapse
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.

I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.

Can't you just go to setup and redo your setup??
Nvm just tried nogo me =stupid
Sent from my PC36100 using XDA App

sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
sablesurfer said:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
Click to expand...
Click to collapse
Well, condiering I've had my gmail account for over 3 years and used it to set my evo up with, it's not new - it was 3 years ago but it sure wasn't new when I got my evo. Therefore, an old gmail/google account works just fine.
And, I just added me other gmail account without any problems. Gave me the options to sync mail, contacts, ect., too.
I think were missing your point here...or something.

total fail dude...

daneurysm said:
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.
Click to expand...
Click to collapse
I know what you mean, in a way. I guess it just depends on the person and the what your needs are. iGoogle for instance, you can set up your own home page, you can add all kinds of different widgets like latitude, translate, local search, wiki, tv guide. You can be updated when concerts and such are appear in your town. I love latitude, I just link it to my phone, if anyone ever stole my phone I could just go to my google page on my pc and id automatically know the location and I'm pretty sure theres a free service for this same thing that adds the ability to send messages, not texts, to the phone and wipe it if you want. Pretty dang useful if you ask me. I love it, I just open mozilla and everything is there, mail, rss feeds and news, weather everything

larrybiggs said:
I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.
Click to expand...
Click to collapse
Ok, this makes since, I guess I never noticed because I have one account. I KNOW that if you enter in an incorrect user/pass it will just promt so. then just re-enter

(Solved) Kindle Fire email settings not sticking after reboot?

Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
*EDIT* For clarification the email account I am speaking of is my Gmail which is an IMAP server type.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
** It seems to of been the already installed email app that was the issue. **

likeitnot said:
Hello. First off let me say I have searched this forum for a thread relating to this issue and was unsuccessful so if by some means I overlooked it, I apologize for a replicate.
Anyway, I just purchased my KF yesterday and love it. However, I noticed today after turning it back on that my previous settings for email were no longer sticking. For example, I had set my email to fetch PUSH but it went back to manual. I don't know if this has something to do with the wifi or what but I'm curious so I can keep it from resetting.
Thanks for any help on this issue.
-- I plan on rooting the KF if it means I can keep my wifi from shutting down once the Fire goes into sleep.
Click to expand...
Click to collapse
I have 7 email accounts on my Fire and have no problem keeping them.​

tkalli said:
I have 7 email accounts on my Fire and have no problem keeping them.​
Click to expand...
Click to collapse
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.

likeitnot said:
Nice. Well, I have no idea what is going on. I have set my email setting to PUSH and each and every time I turn off the device and then restart it, the settings go back to manual
And I even performed a factory reset. Thanks though for your reply. I hope I can get it taken care of soon. I hate nothing more than exchanges, esp. when the device itself now is top-notch...other than this email setting debacle.
Click to expand...
Click to collapse
Misread your post.
I have not set mine to "push."
I have 7 pop email accounts, so probably doesn't apply to your problem.
​

Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.

likeitnot said:
Yeah, I'm referring to my gmail (IMAP) account.
-- On a side note, however completely related to the subject, I notice my browser bookmarks don't stick either. I will delete many of the pre-loaded ones, put a few of my own, and after reboot, notice they are no longer there as well. Reverted back to all the old bookmarks (that I deleted) and none of mine.
Click to expand...
Click to collapse
No help here, either.
I am using Opera.​

^^ no worries. Thanks for your replies anyway
Anyone else having this 'issue'?

I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!

If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.

sl0ttedpig said:
I'm guessing you're talking about using the stock Kindle Fire email app connecting to your Gmail account?
My advice initially would be to sideload Google's apps on there and see if you have the same issues.
Failing that, I would probably do a factory reset, and start again. It shouldn't take you very long to set everything up again.
It's a weird one for sure, but then I never used the built in apps!
Click to expand...
Click to collapse
Felnarion said:
If you're only using gmail, I'd recommend just installing the gmail app, then using quick sync settings from the market to make it sync automatically, if that's what you want it to do.
Click to expand...
Click to collapse
Thanks to you both. You were both correct. It was something to do with the email client.already on this device. After using gmail app the settings stay in place perfectly after reboots. Thanks again I apprecaite your help.