Ok,
Just going to through this up in a thread of its own. If this info needs to be added to a newbie's thread fine, but I have not seen one.
This is a lesson learned with the Evo that as a NEW android user I was completely unaware of:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
It seems that while other android phones have tricks to work around changing accounts...the Evo does NOT. You must do the factory reset from...Menu > Settings > Privacy > Factory data reset.
YES you will lose all the screen customizations you made, all the emails you have set up, all the settings you wanted.
NO you do not lose data as all my test pictures are still there.
The GMail account must be set up BEFORE you try to add it to the phone. (This seems to be the gist of lots of stuff on internet and this is way I did it. Set it up through my old Google account before adding to the phone during the set up process.)
There you go. Very important and frustrating tip for those of us that are new to android and especially to the Evo.
....
are you sure?
you can't just got Accounts and Sync and change it there?
I can't imagine why not
You can't go to menu>settings>accounts and sync>google and remove your Google account?
if your rooted you can easily change google accounts
i found this goodie back in the hero days messing around with accounts.db
adb shell
sqlite3 /data/system/accounts.db "delete from accounts where type = 'com.google';"
Click to expand...
Click to collapse
Either he doesn't know any better, or hes a troll
BAleR said:
Either he doesn't know any better, or hes a troll
Click to expand...
Click to collapse
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.
TrevE said:
if your rooted you can easily change google accounts
Click to expand...
Click to collapse
Yeah, phone only about 4 days old and still figuring out if she will be moving in with me or returned to the pound. So no rooting yet.
sablesurfer said:
Luv you too.
No, you cannot just go Accounts and Sync...tried it. When you go into the google account you have a button below that says...'Remove Account'. When you try you get two pop-ups. First says you will lose account information. Second says you must do the factory reset.
So...anyone else want to call me a troll before they actually TRY what they are suggesting? 'Cause I tried three different approaches I found when searching. None worked.
Click to expand...
Click to collapse
Or maybe I just don't know any better, I don't have this problem with my phone, I've accidentally entered my Google account incorrectly and I always just re-entered it and it worked just fine.
My first post wasn't directed in any way negative. I just didn't know any better
Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.
Hrshycro said:
Well, I'm pretty sure I've had my gmail account for about 3 years and it synced right up; worked on my mom's as well and then I made a new one for the dad.
Click to expand...
Click to collapse
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.
daneurysm said:
Then you aren't being entirely clear on what your point is. I have no idea what you are talking about given that I know for a fact that:
A> I am usually drunk when I try roms, which usually require a full wipe and account info on 1st boot...which I usually screw up.
and most importantly,
B> That the day I got my phone I forgot my password for a good 5 minutes at radio shack and tried wrong passwords repeatedly until I got it right.
Not to mention
C> I have changed gmail accounts multiple times, even in those brief hours while I was still 100% stock.
...and I have no idea what a "google account" is otherwise. It very may well be 'a thing', but I have no idea what it is.
If I managed to evade your point, please--for the sake of the forum and your own well being--articulate it a little better.
Click to expand...
Click to collapse
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.
Hmmm, Home screen, menu, settings, applications, gmail and or market, then clear data, and or clear cache ... worked for me... then I had to re-enter my password and user name, ill be damned if i didn't screw it up. Not even drunk, course i didn't forget it for 10 minutes, just about 30 seconds.
BAleR said:
Your Google account is basically your Gmail account. All though I do believe it is a seperat account. It also allows you to link youtube, latitude and a few other Google tools or services.
Click to expand...
Click to collapse
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.
I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.
Can't you just go to setup and redo your setup??
Nvm just tried nogo me =stupid
Sent from my PC36100 using XDA App
sablesurfer said:
Not being rude, but this has nothing to do with what I said in my tip. <shrug>
Click to expand...
Click to collapse
sablesurfer said:
--You MUST have a GMail account. An old Google account will not work.
--You only get ONE CHANCE at entering the correct account for your phone set up.
Click to expand...
Click to collapse
Well, condiering I've had my gmail account for over 3 years and used it to set my evo up with, it's not new - it was 3 years ago but it sure wasn't new when I got my evo. Therefore, an old gmail/google account works just fine.
And, I just added me other gmail account without any problems. Gave me the options to sync mail, contacts, ect., too.
I think were missing your point here...or something.
total fail dude...
daneurysm said:
That's what I assumed, but, you never know. Google is a little to smart to go for anything less than a unified ID. Having a handful of disparate and overlapping accounts (and their associated 'sign up process') seems like an annoying waste of time, storage and bandwidth.
Btw, I'm not trying to be a ****. If you are in fact having these issues it may be an isolated incident.
Click to expand...
Click to collapse
I know what you mean, in a way. I guess it just depends on the person and the what your needs are. iGoogle for instance, you can set up your own home page, you can add all kinds of different widgets like latitude, translate, local search, wiki, tv guide. You can be updated when concerts and such are appear in your town. I love latitude, I just link it to my phone, if anyone ever stole my phone I could just go to my google page on my pc and id automatically know the location and I'm pretty sure theres a free service for this same thing that adds the ability to send messages, not texts, to the phone and wipe it if you want. Pretty dang useful if you ask me. I love it, I just open mozilla and everything is there, mail, rss feeds and news, weather everything
larrybiggs said:
I had the same issue as the original poster. I believe what is being said is that the "google" account you enter the very first time, is the one used for your identity on the phone, and to change it requires a factory reset on the Evo.
Personally I have 3 google accounts, one is gmail and the other two are google apps. All of my contacts are under a google apps account.
Well, turns out, if you enter your gmail account not knowing the difference when you originally setup the phone, it stays stuck in there and won't let you change it without doing a full factory reset. I realized I needed to use my google apps account instead and had to factory reset to change it.
This is of course before I attempted any rooting fun, I had just came from WinMo on a Touch Diamond previously and hadn't read up on how any of that worked at the time.
Hope this helps clarify things.
Click to expand...
Click to collapse
Ok, this makes since, I guess I never noticed because I have one account. I KNOW that if you enter in an incorrect user/pass it will just promt so. then just re-enter
Related
I'm going to guess it is with a hard reset, but I don't want to mess with all the apps I downloaded. I was able to delete all my contacts so it is fine, but I'm thinking it might automatically sync up with my gmail and download my contacts or erase my contacts online after I sell the phone. What are my options?
or maybe I can set it to a different gmail, but how do I do that? Or maybe it is really simple, just change the password on my gmail account, that should work right?
Ok, changing my password worked, but now it seems to be stuck on asking for my password, but not giving the next person the option to change accounts, or how can I manually change it to a different gmail?
if you want to remove your details before selling the phone, try a factory reset. or you can go into the google app data in the applications management and clear the data there.
Yeah, I was able to clear all data, but was just concerned the phone would have my gmail password and access my data again so changing the password worked. It just got stuck asking for my password when I pretended to want to add phone number by syncing. I'm rebooting now too see what it asks for now.
But I guess there is no way to connect it to another gmail account without doing a factory reset? Doesn't a factory reset eliminate all the programs I installed that are non market? I can reinstall, but if I sell it to a noob they might have a problem.
Are you rooted? If so, there should be a setting in the development app to unsync with google. (I might be wrong though, deleted the app, lol).
jeffrimerman said:
Yeah, I was able to clear all data, but was just concerned the phone would have my gmail password and access my data again so changing the password worked. It just got stuck asking for my password when I pretended to want to add phone number by syncing. I'm rebooting now too see what it asks for now.
But I guess there is no way to connect it to another gmail account without doing a factory reset? Doesn't a factory reset eliminate all the programs I installed that are non market? I can reinstall, but if I sell it to a noob they might have a problem.
Click to expand...
Click to collapse
AFAIK, that's a deliberate feature so that you can't pay for an app on one account and sign in with it on multiple phones, then unsync and keep the apps (thereby stopping people from getting apps from their friends for free).
Dude wtf? Just do a hard reset and it will ask you to log back into google. As long as you DON'T log back in, what on earth makes you think it's going to sync your contacts back up?
r3s-rt said:
Dude wtf? Just do a hard reset and it will ask you to log back into google. As long as you DON'T log back in, what on earth makes you think it's going to sync your contacts back up?
Click to expand...
Click to collapse
WTF r3s-rt!! wanna make something out of it, hehe jk. I guess you weren't reading the posts. It was already taken care of with changing my password in the edit. Also, I'm guessing you're a noob and don't realize a hard reset will put it into it's factory settings and I specifically said when selling it, I didn't want to give them a phone with nothing on it. It's all set up with wifi tether and a bunch of other cool things. I'll let the new buy purchase and decide what they want to do. Also, yes if just deleting all the info and not changing my password, but leaving it linked to my google it would indeed sync to my gmail if the new user so chose. I killed to birds by simply changing my gmail password. Of course it wouldn't sync after doing a hard reset, wtf!! geez
jeffrimerman said:
WTF r3s-rt!! wanna make something out of it, hehe jk. I guess you weren't reading the posts. It was already taken care of with changing my password in the edit. Also, I'm guessing you're a noob and don't realize a hard reset will put it into it's factory settings and I specifically said when selling it, I didn't want to give them a phone with nothing on it. It's all set up with wifi tether and a bunch of other cool things. I'll let the new buy purchase and decide what they want to do. Also, yes if just deleting all the info and not changing my password, but leaving it linked to my google it would indeed sync to my gmail if the new user so chose. I killed to birds by simply changing my gmail password. Of course it wouldn't sync after doing a hard reset, wtf!! geez
Click to expand...
Click to collapse
Most Rom's let you skip the signing google part, but it wont let you download anything from the market so you can install via adb
jeffrimerman said:
WTF r3s-rt!! wanna make something out of it, hehe jk. I guess you weren't reading the posts. It was already taken care of with changing my password in the edit. Also, I'm guessing you're a noob and don't realize a hard reset will put it into it's factory settings and I specifically said when selling it, I didn't want to give them a phone with nothing on it. It's all set up with wifi tether and a bunch of other cool things. I'll let the new buy purchase and decide what they want to do. Also, yes if just deleting all the info and not changing my password, but leaving it linked to my google it would indeed sync to my gmail if the new user so chose. I killed to birds by simply changing my gmail password. Of course it wouldn't sync after doing a hard reset, wtf!! geez
Click to expand...
Click to collapse
Will the new user not therefore be able to use their own Gmail without losing the apps you installed?
So I successfully rooted my phone, removed abunch of bloatware, like verizonbackup, friendstream, tweeter, flickr, and a few others. but now my gmail wont sync automatically, i have to manually refresh my inbox, it doesnt seem to be "pushing" new messages to me and its getting very annoying. Is anyone else having this problem?
I think we will start seeing more and more of these issues as people root the phone and/or remove apps that they think are "bloatware".
Did you try removing and re-adding your gmail account?
I just completed rooting my phone this morning, but only removed City ID. My gmail is working normally, including giving me new mail notifications as soon as emails come in. Maybe you deleted something you shouldn't have deleted.
As an aside, why did people hate City ID so much? I deleted it because everyone else was, and because I wasn't using it, but not really sure what it does.
areghas said:
So I successfully rooted my phone, removed abunch of bloatware, like verizonbackup, friendstream, tweeter, flickr, and a few others. but now my gmail wont sync automatically, i have to manually refresh my inbox, it doesnt seem to be "pushing" new messages to me and its getting very annoying. Is anyone else having this problem?
Click to expand...
Click to collapse
If you removed the verizon backup assistant you have to do a factory reset, meaning wipe all your data, this could be your issue. I seen somewhere else saying you have to do a factory reset once you remove that.
sdorn77 said:
As an aside, why did people hate City ID so much? I deleted it because everyone else was, and because I wasn't using it, but not really sure what it does.
Click to expand...
Click to collapse
It nags every 15 days and wants $2.99 a month fee. It is useless since all it does it tell you what the city and state is associated with the caller's area code and exchange. Most everyone knows the local area code and exchanges. if it was a one time $2.99 maybe, but $2.99 a month they are crazy.
wpbear said:
It nags every 15 days and wants $2.99 a month fee. It is useless since all it does it tell you what the city and state is associated with the caller's area code and exchange. Most everyone knows the local area code and exchanges. if it was a one time $2.99 maybe, but $2.99 a month they are crazy.
Click to expand...
Click to collapse
I agree. That would be irritating as hell. I have only had my phone for 3 or 4 days, so I hadn't seen any nag screens yet. Now hopefully I won't!
sdorn77 said:
I agree. That would be irritating as hell. I have only had my phone for 3 or 4 days, so I hadn't seen any nag screens yet. Now hopefully I won't!
Click to expand...
Click to collapse
Oh, you will I think the cost is outrageous too, especially since all the program is doing is checking the XXX-YYY-0000 against a data base, where X is state and Y is town.
As for the OP, just go into Applications menu and clear your Gmail and Gmail Storage cache. We used to have a similar problem way back in the dark ages of 2008 G1, when rooted owners would immediately uninstall the Fave 5 application Tmo so kindly put on there, which would immediately erase all Cloud contacts AND break sync
I performed a factory reset after removing everything I didnt want, but I think I read in another post that it might have something to do with friendstream.apk, does anyone happen to have this and can host it somewhere? I'll try removing and readding the email account.
areghas said:
I performed a factory reset after removing everything I didnt want, but I think I read in another post that it might have something to do with friendstream.apk, does anyone happen to have this and can host it somewhere? I'll try removing and readding the email account.
Click to expand...
Click to collapse
Same here.....looking for the friendstream.apk. On a side note, don't install the friendstream.apk for the evo, as it put me in a nasty reboot loop.
I too am having this issue, but it is only happening to one of my two gmail accounts, one pushes fine but the secondary account I have to manually refresh to get my email. I haven't removed any bloatware from my phone.
Count me in... Neither HTC Mail nor gmail are auto syncing on their own. If I turn OFF then back ON the auto sync (via the power widget) they sync, but any futher emails are not working.
This is on the leaked 2.2 for me
*** edit - title is supposed to say No Full Gmail Contacts Sync **
Ok it's taken me a while to notice this as i've had the phone plenty long enough now, but it was only yesterday I needed to add a contact and found that if I select the option to add to Google Contacts it doesn't actually save them. I've tried multiple times and NOTHING. The phone is able to sync DOWN fine but seemingly cannot sync up. Sadly it seems Samsungs incompetent software tweekers have struck again.
Can anyone else verify if this is the case with all Galaxy S firmware at the moment?
So frustrating; really starting to wish Samsung would just have made this phone a STOCK phone like HTC.did with things like the Magic.
Not the case for me. I have flashed and reflashed a hundred times and when I add a contact, it stays and comes back after a flash through google sync.
Darkstriker said:
Not the case for me. I have flashed and reflashed a hundred times and when I add a contact, it stays and comes back after a flash through google sync.
Click to expand...
Click to collapse
What particular firmware are you running? It tells me the contact has saved but then when I look through my phonebook the contact isn't there. Try adding one now to your Google account and report back.if you don't mind.
Darkstriker, can you log into your google account to see if all your contacts are listed there? Is it possible that contacts are synced, but they don't necessarily need to show up under the google account?
They aren't showing up on my phone book or online in my Google contacts, even though it says they're saved.
It could be that im running a custom rom, cant remember the name of it but its the main one that isn't SAMSET!
The main one that isn't samset... gotta love that statement.
Anyways: I may be a problem with your customROM. I am using JM2. I just added one and it shows up in contacts on phone and I'm guessing it will take some time to show up in gmail.
Darkstriker said:
The main one that isn't samset... gotta love that statement
Click to expand...
Click to collapse
Im sorry I'm VERY hung over!
I was forced to change my password today due to 30 day timing on the email password.
So where in the Atrix do I change the gmail password? I tried, accounts, gmail but there is no password box/option in there.
Any ideas?
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Rred said:
I'm not understanding: GMAIL doesn't force you to change passwords at thirty days.
Click to expand...
Click to collapse
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
mbeutler1203 said:
Well I work for the largest company in the world that uses Gmail as it's email system. Therefore gmail has corporate requirements of password changes.
Not no matter that I need to change the password on my phone and I cannot find out where to do it. Any help?
Click to expand...
Click to collapse
Delete the account, and add it back up. Problem solved
"Therefore gmail has corporate requirements of password changes."
I understand now, but I think you mean "our corporate IP has requirements of password changes". GMAIL is incidental, their email policy probably applies to all email.
I poked around and saw no way to change passwords, that's odd. Before you try diablo's solution...Try changing the password, then accessing the account with the phone. It MIGHT be one of those invisible Google things, if the password is rejected I would expect the phone to ask you to confirm/re-enter the password. The same way that a lot of email clients do, when they get a "password rejected" messager from a mail server.
Or...ask the whiz kids in corporate IT.<G> I always figured if they're that concerned with security, they should ante up and buy RSA fobs for everyone. THAT's almost security. Passwords? Is it under your mouse pad, or your keyboard?<VBG>
if you use the actual gmail app on the phone, it should ask at some point when it tries to check.
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
diablo009 said:
Found this from some other forum:
I needed to change my gmail password for security reasons, but I knew this would mess with the G1 account too, since they use the same login info. I searched for a way to change/update the password on the phone and couldn't find it. So, on a whim I went to google.com/accounts on the browser, signed in, then clicked on "Change Password". After changing it successfully, I went back to the Home Screen on the phone, opened the GMail app, clicked on Menu, then Refresh. I got a sync error, but the notification gives an option to re-enter your password. I entered the new password, and voila, it worked.
Even the reasoning for this is pretty convincing:
i think they designed it like this so if you got your phone "stolen/lost" you HAVE a way to change your password via online rather than you phone cause obvious your phone is stolen/lost =D
Click to expand...
Click to collapse
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
mbeutler1203 said:
I did this on my friends captivate and it worked. However there is no popup for a failed sync that allows you to update the password on the Atrix.
This is insane. Why would I be forced to delete an account and add bak to change a password.
Click to expand...
Click to collapse
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
diablo009 said:
Something is not right.
Look in ur 'status bar' or in the pull down notifications screen.
Are u sure sync ran? Try sending a test mail from a different account to this and see if it retrieves it properly. Reboot phone n see if the sync was using a cached connection.
Click to expand...
Click to collapse
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
mbeutler1203 said:
This is insane. I tried synching in accounts and in gmail app as well. It fails but no option to reenter the password. Even google talk fails but only a retry option or a cancel option.
Since this is my master account I have to factory reset.
This just can't be right.
Click to expand...
Click to collapse
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
I read horror stories about this but when I changed my password I was prompted. I forced a gmail sync which failed and it put an exclaimation mark in the notification bar which I dragged down and clicked. Prompted for a new password and then I was good to go. This was on a phone with Sense and 2.2
Only thing I would worry is if moto screwed it up but I doubt it.
Sent from my ADR6300 using XDA App
diablo009 said:
Wait. Try going to settings --> applications, and clear data for gmail, gmail storage, etc n see if that works.
Click to expand...
Click to collapse
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
mbeutler1203 said:
Nope that didn't work either...
AT&T Can't figure it out
Motorola Andriod Level 1,2 & 3 can't figure it out
This is absolutely insane that you cannot change a gmail password. Can anyone else try it? You can always change yours back...I can't since I cannot reuse passwords for 180 days.
Any help would be greatly appreciated. I really don't want to return the phone since I love it but I can't go through this every 30 days!
Click to expand...
Click to collapse
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Yaotl said:
It worked fine for me. Got the little exclamation point notification, clicked, and entered my new password. Are you not getting that? Could it be some setting on your company's side? When you try and refresh your gmail app, does it just do nothing?
Click to expand...
Click to collapse
I have tried to sync in both the gmail app and sync in the accounts area in settings. Nothing really happens and definitely no notifications of failure in the app. When I try to sync in settings>accounts I get the following: Sync is currently experiencing problems. It will be back shortly." That is next to a sync logo with the red exclamation point in it. That notification appears in the window at the bottom and not in the notification bar.
When I have cell access again I will change my personal gmail account and see if I get a notification.
Ok so a bit more movement on the topic. I do get the notification that asks for the new password on my personal gmail account. I do not get that notification for the corporate gmail account.
Any ideas now?
Well it is working now. Did a factory reset, setup account again. It was working, changed my corporate gmail password and this time on t he phone I got the notification.
Only difference was that I did not have it rooted at the time. Hopefully it doesn't happen again!
Hi all,
I have a slight issue with the new google maps. Basically I have a gmail account which is linked to my domain (google apps). Now when I go into the "people" app, I can see my contacts have their address in their details. But when I open up the new google maps and search my contacts, it does not show my contacts address in the search bar.
Secondly (i think this is related to the same issue), if i try to use Google now "Navigate Home" command, it does not recognise my home address. It asked me to put in my home address and when I do that and click save I get an error that the address could not be saved.
Any idea what is going on with my phone? I have tried resetting the phone but it didnt help.
Thanks
2 things may be going on here. For it to work your contacts have to be associated with the same account as you're signed into maps with.
Second, I remember reading somewhere that it currently does not work with contacts associated with a business account.
Solutions Etcetera said:
2 things may be going on here. For it to work your contacts have to be associated with the same account as you're signed into maps with.
Second, I remember reading somewhere that it currently does not work with contacts associated with a business account.
Click to expand...
Click to collapse
I am logged into my account in the maps too. I guess youre right about the business account. Has google mentioned anywhere that when they will support it?
saudkhan said:
I am logged into my account in the maps too. I guess youre right about the business account. Has google mentioned anywhere that when they will support it?
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Google rarely says "when" LOL. Here is where I spied that disclaimer...
https://support.google.com/gmm/answer/3131570?p=maps_android_contacts&hl=en&rd=1
While I don't have a business account, I have seen a number of complaints about this or that not working right with Google app accounts, and it seems that some of these have been going on for years... so I wouldn't hold your breath.
Solutions Etcetera said:
Google rarely says "when" LOL. Here is where I spied that disclaimer...
https://support.google.com/gmm/answer/3131570?p=maps_android_contacts&hl=en&rd=1
While I don't have a business account, I have seen a number of complaints about this or that not working right with Google app accounts, and it seems that some of these have been going on for years... so I wouldn't hold your breath.
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Click to collapse
Sad times!
Thanks for the help though!
I can concur that if you have a google apps for business account it's not pulling in your contact details.
Why would they remove this???? it was working before the update.
I've been using Google Maps/Navigation to get to and from clients and now because I have a google apps for business account where all my contact details are saved.
Crazy!!
cotc2001 said:
Why would they remove this???? it was working before the update.
Crazy!!
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Growing pains. Google releases a lot that is unfinished. This is just another brick in the wall.
I don't think this was removed in the strictest sense of the word. I believe the old behavior looked in the local contacts data as i was previously syncing over iCloud, and it worked. After the update i had to change my syncing to Google Contacts online to get contacts from a maps based search.
Guessing this new behavior is more efficient as now both the places and contacts search are online.
Solutions Etcetera said:
Growing pains. Google releases a lot that is unfinished. This is just another brick in the wall.
I don't think this was removed in the strictest sense of the word. I believe the old behavior looked in the local contacts data as i was previously syncing over iCloud, and it worked. After the update i had to change my syncing to Google Contacts online to get contacts from a maps based search.
Guessing this new behavior is more efficient as now both the places and contacts search are online.
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Click to collapse
Google maps seems to be working (i can look up my contacts addresses) in android 4.3 even though on the link you gave me it still says that google apps business accounts wont have this functionality. One thing which is annoying me now is that since I updated my phone to android 4.3, if i say "Navigate home" to google now, it doesnt work at all (before it used to ask me to tell where is home). it just shows me random results relating home (not mine) on google.
I remember reading that in another thread, or was that you?
Solutions Etcetera said:
I remember reading that in another thread, or was that you?
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it is me :$ no one was replying there. i might delete it over there because i dont think we are allowed to discuss this is two places.
Don't have 4.3 yet so I can't check it here.
Solutions Etcetera said:
Don't have 4.3 yet so I can't check it here.
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if you want then you can download and install the official version manually But thanks for the help
Just wanted to let everyone know that google has resolved both of these issues recently thanks google for listening
Still having the same issue with my contacts not coming up because i'm on a google apps for business account
saudkhan said:
Just wanted to let everyone know that google has resolved both of these issues recently thanks google for listening
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In 4.3, I am still seeing no lookup of local contacts unless they belong to the same account that maps is logged in to.
Solutions Etcetera said:
In 4.3, I am still seeing no lookup of local contacts unless they belong to the same account that maps is logged in to.
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Thats strange.. Did you guys do a fresh install? I did that. Maybe thats what made the difference. Every time there is an update i format everything and do a fresh install. Its just a habit
saudkhan said:
Thats strange.. Did you guys do a fresh install? I did that. Maybe thats what made the difference. Every time there is an update i format everything and do a fresh install. Its just a habit
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Yup just did a hard reset and re install of all apps and still no go.
If I do a search for one of my contacts they don't come up at all, just businesses or locations with a similar name (now just got to go into all my apps now and put in all the logins and passwords ......doh!!!)
cotc2001 said:
Yup just did a hard reset and re install of all apps and still no go.
If I do a search for one of my contacts they don't come up at all, just businesses or locations with a similar name (now just got to go into all my apps now and put in all the logins and passwords ......doh!!!)
Click to expand...
Click to collapse
Google has just turned a good app into something bordering on useless.
dknotty said:
Google has just turned a good app into something bordering on useless.
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Click to collapse
I wasn't able to search for my contacts either. I had my web history turned off. When I turned web history on, they showed up on both the web based version of Google Maps, and the Android version of Google Maps. (I don't understand why this should be required.)
I have not tried this using a google apps account.
Hope that helps.
Turn on/off your web history here: https://history.google.com/history/settings?hl=en
wrldtreker said:
I wasn't able to search for my contacts either. I had my web history turned off. When I turned web history on, they showed up on both the web based version of Google Maps, and the Android version of Google Maps. (I don't understand why this should be required.)
I have not tried this using a google apps account.
Hope that helps.
Turn on/off your web history here: https://history.google.com/history/settings?hl=en
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To everyone looking for a solution. This truly works for me. I went to Google Now - >privacy & account - >Web history on