Related
I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....
Seems like a software problem based on (1) and (2). Is the ROM an official ROM?
Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again
New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that
Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck
Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....
wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power
Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.
bump
no text
No text
Just bumping
It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.
alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.
Thanks again!
I've had a strange problem with my BA (SX66) with both the WM5 and WM6 ROMs.
After about a weeks usage and when browsing the Web using WIFI, the WIFI icon at the top of the screen flashes and then my screen goes black. If I try to reboot, it sticks on the Green Windows Mobile screen.
I have to clear the hive, and reboot losing all my data.
Has anyone else had this problem? I don't know if this is a hardware or software problem.
well here i have the same problem but mine is battery related (i think)
Xplode, thanks for taking the time to answer. We greatly appreciate the work you do on the BA.
My first thought was that it was battery related. However, I think it happened to me once on a nearly full charge. I did the No, Yes, Yes hard reset and will test it once again.
I wish HTC would make a Blue Angle II with 3G.
I cold booted my BA and didn't add the HTC Home cab. It appears that the HTC Home cab was causing the problem. I ran the phone for several weeks without HTC Home and I haven't had a problem with it locking up.
Now I'm trying Helmi's ROM with Explodes HTC Home.
rambo6 said:
I've had a strange problem with my BA (SX66) with both the WM5 and WM6 ROMs.
After about a weeks usage and when browsing the Web using WIFI, the WIFI icon at the top of the screen flashes and then my screen goes black. If I try to reboot, it sticks on the Green Windows Mobile screen.
I have to clear the hive, and reboot losing all my data.
Has anyone else had this problem? I don't know if this is a hardware or software problem.
Click to expand...
Click to collapse
I had this problem b4 when it stuck in the green windows mobile screen. I thought it was backup software issue, but then realise that a lot of people had this issue with different circumsatances...
the only solution worked for me was to clear the hive and restore backup data. Some people suggested in the forum somewhere (I forgot which one) that you have to go to bootloader screen, and then reset... or keep reseting until it works (i think some dude did it 18 times and finally worked )
It happened to me about 5 times on helmi's rom.
since i moved on to minhanh's rom, never had this issue anymore, but i still keep doing a lot of backups, just in case it happens again.
Now, I am waiting for Xplode's new up and coming rom and hopefully this issue will never occur again
Okay, so yesterday i installed Skyfire and SPB Insight. It was allright, reboot was fine, but i didn't like the software so i uninstalled them.
After that, the phone works fine, then i reboot it and it just doesnt reboot. It passed the SE logo, Xperia splash, and the Windows Mobile Logo. It then stops while loading my today plugin. Nothing i can do about it.
I reset it through the reset button, and it only managed to load my phone 1 time out of 5 reboot. By now im thinking that it there were conflict with my plugin after that uninstall so i just Hard Reset my phone, and load the backup from SPB (only contact, task, email and messages, no program)
It then goes well, until the problem happened again
I had less software installed (didn't use a lot of it last time around) and all the software i have now was just fine when i had them installed in my phone a while ago. So whatever the problem was, it survived through hard reset. Unfortunately
I suspect this has something to do with today screen. All plugin that i have now (added one) are SPB Wireless monitor, SPB Backup, Beejive. I only use SPB wireless as my plugin, the rest is not.
So what should i do now? What might be the problem? Im on R1A, so i suspect it might be a bug, and im hanging on to wait till R3A comes out...or should i just flash custom ROM?
If anybody could shed some light on this, i would be very gratefull.
Regards
Sheen
give the battery the full " charge "
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
@lakeg
Full charge?
Its not about the battery....the phone has no problem with hardware, it just stucks in that today screen unable to load the plugin
Any idea?
buzz83 said:
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
Click to expand...
Click to collapse
Yes, i did unchecked the Skyfire and SPB insight before i uninstalled them.
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Also i might add, after i unsinstalled them my today screen was behaving weird. The today items that i use was swapping order, i tried to change them around again, soft reset, and the problem happened
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
mr_sheen said:
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Click to expand...
Click to collapse
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
Click to expand...
Click to collapse
Yep. I live in Stockton but work in Hamilton. Its a small world
buzz83 said:
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
I did the hard reset via the hardware button method. Is there any different with the Clear Storage method?
And correct me if im wrong, but through hard reset isn't that means that we "reset" everything back to factory state? i mean the registry should just be reset back to default isn't it?
I'll hang on a bit while waiting for R3A, if it doesn't come out in 2 weeks or so i'll probably flash one of itje's ROM...but again, how about the change in registry that stuffed my phone up?
confusing
Click to expand...
Click to collapse
Click to expand...
Click to collapse
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
buzz83 said:
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
Click to expand...
Click to collapse
alrighty then, thanks for ur help then mate
just an update on my problem,
It seems that the culprit behind it all is my provider. Yes, u read it right...the provider. My Cellular provider has been having problem lately with their services. Dropped calls, late sms, and most annoying of all a slow/barely useable internet conection. The signal would shows that its fine, but in reality it doesn't. It just shows that i have signal but the network sometimes doesnt work.
This i think might be the problem why my phone stuck on today screen. It sometimes shows that i have no signal and then just freeze, or it sometimes shows that i have signal but freeze anyway. My solution to this is that i put my phone into flight mode every time i want to soft reset it, no problem so far....it goes away smoothly into the today screen.
i'll keep u guys updated if this method fails
Nope...it still doesnt work...
i hard reset my phone twice today because the problem still persist....its driving me nuts
Can anybody help? please....
All i can do now is wait patiently for R3A and hope it'll fix this problem....if not, im giving up on my X1...so frustrating...
After updating to the official 2.53 Rom, my TD2 froze twice when i was typing sms and adding contacts to my favorites. This is the first time it completely froze and I had to take out the battery to 'restart'.
And I noticed the top right icon - task manager is gone and I have no idea what are some of the applications that is still running or did not close properly.
Does anyone knows how to fix it ?
updated yesterday, and now its verrry slow. there are some fixes about the task manger, but i just put a shortcut in the slidy bar.
ya..its running very slow.. and what shortcuts did you put?
Slow my ass, it runs faster than the previous ROM (sense 2.1) -.-
WWE:2.53.405.5 - Standby of Death / SOD
Hi,
I recently upgraded my HTC Touch Diamond 2 to ROM WWE:2.53.405.5 with HTC Sense. Ever since I've had issues with either a very, very slow device between anything OR worse still the Standby of Death (SOD) issue.
In the past I have fixed the SOD issue by changing from auto/auto (as explained in other posts) but with the new HTC Sense layout I don't seem to be able to access those options???
I love this phone and I really like the new HTC Sense layout. If anyone could help I would be grateful!
Thanks
Did you make HR after flashing your phone?
The new ROM really good, it's working without any problem.
spigot said:
Did you make HR after flashing your phone?
The new ROM really good, it's working without any problem.
Click to expand...
Click to collapse
erm... "make HR after flashing". I'm not sure what you mean by that spigot?
Paul Terry said:
erm... "make HR after flashing". I'm not sure what you mean by that spigot?
Click to expand...
Click to collapse
Ah, just twigged - Hard Reset?
Wouldn't a hard reset set the phone back to winmo 6.1 and the touchflo interface though?
How do I do a hard reboot on the Touch Diamond 2 - do I need to remove the simcard to do it?
Its recommended after any rom flashing to do a HR ( Hard Reset ), i flashed some days ago the official rom and did a HR and no problems soo far.
Ah, just twigged - Hard Reset?
Wouldn't a hard reset set the phone back to winmo 6.1 and the touchflo interface though?
How do I do a hard reboot on the Touch Diamond 2 - do I need to remove the simcard to do it?
Click to expand...
Click to collapse
The HR will only reset your phone ( rom 6.5 ) to the factory settings. If u had 6.5 installed will reset to 6.5 factory settings, if 6.1 to 6.1 factory settings, and soo on.
A HR will erase all of your contacts ( phone ones ), msgs, programs on phone,settings,... To do the HR: turn off the phone>when its off>hold both volume buttons ( up&down ) and press shortly the power button> there will appear a white screen with onscreen instructions ( follow them to proceed ). To be sure back up all of your contact and what u need, if u wont u could remove the sim card ( i did it with sim card in ).
The HR will only reset your phone ( rom 6.5 ) to the factory settings. If u had 6.5 installed will reset to 6.5 factory settings, if 6.1 to 6.1 factory settings, and soo on.
A HR will erase all of your contacts ( phone ones ), msgs, programs on phone,settings,... To do the HR: turn off the phone>when its off>hold both volume buttons ( up&down ) and press shortly the power button> there will appear a white screen with onscreen instructions ( follow them to proceed ). To be sure back up all of your contact and what u need, if u wont u could remove the sim card ( i did it with sim card in ).
Click to expand...
Click to collapse
Is it the power button (top) I press when holding volume up/down or the small red button inside the phone (by the battery)?
It's the first one.
http://www.hardreset.eu/htc_touch_diamond_2_hard_reset_soft_reset_en.html
OK, I tried the hard reset. Generally it has speeded up the system but I still have a problem with Standby of Death (SoD) when the 3g / GPRS is turned on.
How do I get to the auto/auto settings with this ROM installed?
Paul Terry said:
OK, I tried the hard reset. Generally it has speeded up the system but I still have a problem with Standby of Death (SoD) when the 3g / GPRS is turned on.
How do I get to the auto/auto settings with this ROM installed?
Click to expand...
Click to collapse
I've found the band settings but what do i set it to so i can avoid SoD?
...I give up. It doesn't seem to matter what I set the band to I get SoD.
...I can get SoD just by pressing the power button and then trying to start it again a few seconds later.
...I can turn off the Data connection and stop everything from using it / making it boot and it STILL get SoD.
I'm starting to regret "upgrading" to this ROM now
Paul Terry said:
...I give up. It doesn't seem to matter what I set the band to I get SoD.
...I can get SoD just by pressing the power button and then trying to start it again a few seconds later.
...I can turn off the Data connection and stop everything from using it / making it boot and it STILL get SoD.
I'm starting to regret "upgrading" to this ROM now
Click to expand...
Click to collapse
Couple of questions;
Is this a stock ROM you downloaded through HTC with S/N or are you HSPL'd?
Did the ROM come with a Radio ROM?
I suspect its the radio that is causing your issue.
I think I've solved it.
I could not connect to my pop3 email, Outlook seemed to have a problem. I think the Outlook data is stored with the text message data.
So, I logged in to Microsoft MyPhone on the web, archived 2000+ text messages and then sync'd the device with MyPhone (removing the archived texts from the device).
Since then I have not had a single SoD and the device is working really fast. pop3 mail in Outlook now connects without problem.
I've even switched the band back to auto/auto and still no SoD.
I have 25mb more free memory than before when I had the problems.
Hello
My HD2 Worked well for a long time, but now everytime I press the "sleep" key it turns off for half a second then turns back on and proudly displays the lockscreen without me pressing anything. There is no way to turn the screen off and go in standby mode anymore.
Obviously the battery drains so much faster from not being able to have the screen off and this silly problem actually makes the phone unusable
I flashed a few roms using HardSPL and now HSPL2. I'm currently running Artemis 11.0, the problem appeared may days after flashing while using Artemis ROM 9.0. A hard reset seemed to fix it but the problem reappeared. Today flashing 11.0 only solved the problem at first boot.
Anyone had that before? Not sure if it's software/rom related or not anymore. HELP
As far as Ive seen, its only you an me who have had this problem so far.
Honestly, Im relieved to see someone else with this problem.
I had exactly as you described, but using Axlor roms.
It worked fine for 1/2months, then all of a suddon the screen backlight wouldnt go off, but a reset fixed it.
But it got worse and worse.
Now nothing will work...
Ive taken everything back to stock, and i mean EVERYTHING! Not a single app installed.
And I still have this problem. I've tried it all.
I think its a warrenty job....
EDIT:
I also noticed the backlight will go off fine when the phone is charging, is that the same for you?
I just sent the phone off to Tmob today, to see if they can fix/replace it.
I'll keep you informed.
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
I experienced this issue when I minimised a game called virtual pool. Closing it in task manager would then allow me to permanently make the phone sleep.
samsamuel said:
i've had this on early versions of the rom i use, the chef fixed it, making me think its the software, not your phone.
Click to expand...
Click to collapse
How come Ive still got the problem after reflashing several times and taking everything back to exactly as it came from the box?
flannco said:
Same problem. Was running fine on stock ROM 1.66 then backlight did not dim and would not go into standby. Put into standby, screen goes off then straight back on to the lock screen. Since then have had other problems at boot, sometimes it locks on HTC white screen needing battery removal, sometimes launches straight into Navipanel and will not exit, HTC sense homescreen sometimes launches in landscape and will not go into normal portrait mode. Reflashed with different ROM's same symptoms persist so have returned to Vodafone UK under warranty, fingers crossed.
Click to expand...
Click to collapse
I too have had the navi panel problem.
Im praying they fix mine under warrenty
Yes the problem is exactly what you describe, hard reset and flashing to a stock rom doesn t fix it with no programm running in the background
Navipanel seems to be on randomly sometimes so can I guess it could be related.
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Considering sending it for warranty now.
Thanks for replies! If anybody knows more let us know
Update re standby problem
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
flannco said:
Got my phone back from Vodafone UK today. Was advised software corrupted and that they had reflashed and it had been fully tested and was now working fine.
On power up (even without SD card or SIM) it had exactly the same fault as before, when put into sleep mode the screen comes back on after about 1 second.
I tried the plug in and remove USB lead fix and this also works for me until the next restart so it would seem that this must be a hardware problem.
Click to expand...
Click to collapse
I have a feeling mines going to come back from tmob in the same state i sent it in...
What other options do with have if they sent it back without fixing it?
any info? I still have not had mine back.
bump... any more infos on this?
CrocMonsieur said:
bump... any more infos on this?
Click to expand...
Click to collapse
Ive noticed allot more people getting this problem. So its not only us.
Tmob are replacing mine, so Im guessing its out of our control now.
did any of you guys try performing a task 29 in between flashing roms? it may help
Audio Oblivion said:
did any of you guys try performing a task 29 in between flashing roms? it may help
Click to expand...
Click to collapse
Actually no, I overlooked it.
Probably would have been a good idea
Prehaps thats worth a try Mr Opr
CrocMonsieur said:
I found a fix, after starting the phone, plugging and unplugging the usb cable to the phone WHILE THE SCREEN IS ON fixes it but only until the next restart
Click to expand...
Click to collapse
Thanks for this workaround. Now with the urgency gone hopefully somebody finds a lasting solution without the need of sending it in..
I have same problem guys after 4 months using. ...and my HD2 is unusable with no standby. I mean battery gets weak during 2-3 hours. Whats your guess guys is it software problem. Cause Im afraid of this is hardware prob because after reset goes my device in wrong state.
Help!
Sadly I'm running into this same error with my t-mobile hd2....getting serious power drain...can anyone confirm if the task 29 helped at all? Mine won't stay off for more than 30 seconds.
** Found out the google easy sms beta app I was running had a service which was causing the app to come out of standby...uninstalling this app cured the problem.
For me, it was a sd slot problem. When i removed the sd card, phone always waked up after 0.5 seconds, and card was detected as bad.
Now the SD slot was changed (under guarranty) and it work fine, no wake up if sd slot is empty.
Any update on this? My HD2 starting doing this today as well
And I have no usb cable at work to 'trick' it. The only option is to pull the battery which I don't want to do. This is ridiculous. Am I going to have to hard-reset the damn thing to fix it?
FYI I didn't do *ANYTHING* to my phone in a couple of weeks (no new apps, etc.) and it started doing this out of the blue.
You hit the red 'end call' button and it goes black..then comes right back on.
The odd thing is it *thinks* its plugged in because the only screen setting I can get it to acknoweldge is the 'backlight level when charging'. So somehow my phone thinks its plugged in even though my only usb cable is back home.
Grrr. No registry tweaks or temp files I can delete to reset this behavior?