Database Users

My Wizard has multiple bugs, need help solving

I understand that this forum is filled with developers. So I am hoping for some informed help. If you have any of these same problems please respond as well. I would like to know if these are isolated to my setup
I migrated from a cel phone and a PPC running WM2003/2003se. Mainly for the converged device, but also for the persistent storage. I run a small business, and and am very busy and rely on my phone and schedule all day everyday.
I have only had the wizard (MDA) for about 3 weeks and experienced odd problems since the first weekhttp://forum.xda-developers.com/images/smilies/eek.gif
. Unfortunately I did not buy new, so I am not sure if any of these are covered by warranty or not... I am just going to list the problems:
1) If I leave my phone plugged in at night to charge than by the time I wake up the phone will not come out of standby. I have to press the soft reset button to get the unit to work again. This happens intermittently
2) I use an alarm program so that the unit acts like an alarm clock. If the phone is plugged in at night, and does not experience problem number 1, than the alarm just won't go off. I turn on the phone and the alarm program is open, but it did nothing. If the phone is not plugged in than the alarm works fine.
3) Soft buttons. I have the registry set to remap what the soft buttons do. I use Agenda Fusion (Latest Version) so i have them set to open the calendar and the contacts to Agenda Fusions view of them. This works most of the time. On occasion the soft buttons just stop working except for running through the menus for reminders.....
4)The other day i went to take a photo, the camera said that it could not proceed because there was not enough memory. At the time I had 30 megs of storage free, about 12 megs of program free and about 900 meg left on my sd card...
5) Every so often the unit won't launch a program, it says that the exe is unsigned or not trusted. It works every other time though.
6) I use cLaunch. Every so often cLaunch disappears from the today screen. The only wat to get it to reappear is to remove it from the today screen from the today items menu, wait a couple of seconds and then return it to the today screen.
7) Every so often the unit stops recognizing the sd card..have to remove and re-insert
8) I use reminders for all my calender and to do items. Occasionally the reminder will go off for a certain item 24 hours in advance, even though the setting is correct in the item...
I feel like I am missing a few problems. But you get might point, WM5 is weird. All of the above can be corrected with a soft reset. But sometimes the problems show up multiple times a day. Causing me to have to soft reset in the most inconvenient times, several times a day.http://forum.xda-developers.com/images/smilies/mad.gif
I did not have these problems under WM2003. I have a friend who uses a Verzion phone that is similar to the wizard (made by a different company though, not HTC...it has an external antennae and that is where the stylus is stored as well) She and I were comparing phones today. Hers runs WM5 but she said that she has never experienced any of these problems in the 1 year that she has owned hers...
Is this an HTC Wizard problem? A WM5 problem with the wizards? Would it help if i installed on of the alternate roms that I read about here on XDA developers? I am considering a hard reset and starting from scratch but I don't want to go that route unless it is the only way. And if I do, I may just use one of those roms.....What does everybody think?http://forum.xda-developers.com/images/smilies/confused.gif
Sorry for the long winded post....

Seems like a software problem based on (1) and (2). Is the ROM an official ROM?

Re:
Hello Hanmin Thanks for responding,
Re Number 1. I just saw that some one else posted with that problem. So I will see if they have they same alarm program installed. I have wondered if everything is software related. Thats why I am hoping to see if others are having these types of problems, and if so, what programs they are using...
Re the rom...yes it the official T-mobile release, version listed in my sig.
Thanks again

New problem
I have just encountered a new problem:
While picking up my voice mail the system would not register my button pushes. Weather on screen or the hardware buttons. I could not interact with voice mail, nor could I end the call with the hardware button or the soft button....I had to reset the phone to end the call!!
How frustrating is that

Have you tried reflashing the original ROM? Being a used phone that would be the first thing I would do. It's going to wipe out all your data and return it to an "out of box" state, so i suggest backing up anything important and sync to your PC. If that doesn't work then you have a hardware issue but I'm willing to bet that should take care of it. You can find the original ROM on HTP's website. Good Luck

Thank you
Thanks for that suggestion....I am hoping to not go down that road, if I can help it. But I will do it if there are no other options. So If I may ask: How many votes does re flashing old Rom Get? And are there any other ideas?
Again Thanks. I am going to download the rom in case it does come to that....

wait...the phone dosen't wake up unless you push the small button on the top of the phone? That is not the default setting on the MDA, however it's acting naturally. Our phones go on a standby to save power. Click the battery icon in the lower right hand corner-->Click the Advanced tab--> uncheck Turn off device on external power

Misunderstanding....
When the phone is plugged in over night and reaches %100 charge some times it won't "Wake Up" even hitting the power button on top. The only thing that will turn it on is the "Soft Reset" button on the right side, beneath the IR sensor.

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Just bumping

It sounds like you have software problems - possible a corrupt notification queue - personally i would do a hard reset of the device - probably in the process of this i would soft reset before the t-mobile extras install - taking details of gprs, mms settings before this.
I would run the phone without installing software to see that its not a hardware problem. Then reinstall programs one by one and see how it goes. Some software like claunch is not made for wm5 so expect some glitches (i use claunch and get occ glitch)
If you dont want to hard reset check the notification queue for duplicates and rogue scripts using check notifications - attached - install via pc. Dont delete notifications important for system running - common duplicates are clock\calendar.

alarm problems
Hi,
frankly i had similar issues - less critical but annoying: alarm clock not waking me up, slow system, notification queue mess, difficult resets, camera issues, bluetooth a2dp skipping. I upgraded my Qtek multiple times, and finally i can say that 2.26 roms (i use molski's) are exceptionally stable and reliable. The problem is not Wm5, the problem is how buggy many released versions are. So, my suggestion: look to the forum, find roms that appear to have a reliable history, cross your fingers and...upgrade. Then, resist in upgrading to any rom that just came out and appear to be faster, cooler, nicer. Unless you have an issue to be solved, and you see 100 messages confirming that the rom is stable and does the job...

Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again

cameraddict said:
Thank you meschle and pzucchel for the thorough answers. I am going to try the notification queue first.
@ Meschle: where do I find the gprs, & mms settings? And should I just copy them down by hand? Then after re-starting w/out tmobile crap, do I just put these settings in the same place as where I found them?
@ Pzucchel: Do you believe that Molski's 2.26 is more stable than the Tmobile factory installed 2.26?
Thanks again
Click to expand...
Click to collapse
Write them down manually its the safest way - there are cabs available but often dont work.
GPRS - settings\connections\connections\manage existing connectons - settings should be here prob named t-mobile
MMS - go into messages\menu\options\MMS\servers click on prob t mobile again.

Thanks again!

Phone hangs when on standby

Hi,
A few weeks ago I upgraded my ROM to toms 2.1.3 and everything went fine and has been fine for a few weeks. Then yesterday for some reason my phone stopped responding.
The symptoms:
The phone goes into standby and the screen goes off but you then cannot wake it up again. The phone is still on because the green light is flashing. If someone rings me then it rings their end but the phone still does not wake up and shows no sign of an incoming call. The only way to get the phone back on it to reset or remove the battery and power on again. I can then make and recieve phone calls until the phone goes into standby and doesn't wake up again.
I have tried soft and hard resetting the device. I have not installed anything apart from the base ROM..
Anyone have any ideas?
TIA . .

got same issue with rom from HTC (original rom ) ! it occurs twice a week and it really sucks !
maybe this is an application issue ( I guess S2U2 )

got this after upgrading to seths diamond v2,ill try another rom to see if it dissapears but there arent many neon roms here.

happened to me and still happens but reduced when i made a hard reset. also run less programs

It happened the same thing to me . After removing memory card proplem was fixed.

savvinos said:
It happened the same thing to me . After removing memory card proplem was fixed.
Click to expand...
Click to collapse
i think its the processor when it cant handle all the programs running set the 'X' Button to close the programs instead of minimizing them

I had the Standby of Death SOD this is when the phone fails to come out of standby with a power button press. This issue only affects some people on some networks. I'm not sure if its a network problem or a software problem but as only a minority of people have it, I suspect its mainly a network problem there is a software solution.
The solution is to change the phone settings band option from auto 3G/2G to either 3G Only (WCDMA + UTMS 2100 in Europe) or 2G Only (GSM + AUTO) depending on your requirements.
Also read this thread http://forum.xda-developers.com/showthread.php?t=540943&highlight=standby&page=2 where the resolution was to get a new SIM.
Obviously this only solves the problem when the crash is because of the sim and/or settings which impact the sim. To rule out a software cause its best to start with a hard reset.

Need help with today screen failing to boot up

Okay, so yesterday i installed Skyfire and SPB Insight. It was allright, reboot was fine, but i didn't like the software so i uninstalled them.
After that, the phone works fine, then i reboot it and it just doesnt reboot. It passed the SE logo, Xperia splash, and the Windows Mobile Logo. It then stops while loading my today plugin. Nothing i can do about it.
I reset it through the reset button, and it only managed to load my phone 1 time out of 5 reboot. By now im thinking that it there were conflict with my plugin after that uninstall so i just Hard Reset my phone, and load the backup from SPB (only contact, task, email and messages, no program)
It then goes well, until the problem happened again
I had less software installed (didn't use a lot of it last time around) and all the software i have now was just fine when i had them installed in my phone a while ago. So whatever the problem was, it survived through hard reset. Unfortunately
I suspect this has something to do with today screen. All plugin that i have now (added one) are SPB Wireless monitor, SPB Backup, Beejive. I only use SPB wireless as my plugin, the rest is not.
So what should i do now? What might be the problem? Im on R1A, so i suspect it might be a bug, and im hanging on to wait till R3A comes out...or should i just flash custom ROM?
If anybody could shed some light on this, i would be very gratefull.
Regards
Sheen

give the battery the full " charge "

Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?

@lakeg
Full charge?
Its not about the battery....the phone has no problem with hardware, it just stucks in that today screen unable to load the plugin
Any idea?

buzz83 said:
Have you checked |START|SETTINGS|PERSONAL|TODAY|ITEMS| to make sure your today screen items are checked?
Click to expand...
Click to collapse
Yes, i did unchecked the Skyfire and SPB insight before i uninstalled them.
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Also i might add, after i unsinstalled them my today screen was behaving weird. The today items that i use was swapping order, i tried to change them around again, soft reset, and the problem happened
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond

mr_sheen said:
After Hard Reset i only have the Date, SPB Wireless, Messages, Calendar, and Lock device checked.
Click to expand...
Click to collapse
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
Edit: Totally off topic, u live in Newcastle mate? i use to live there in Jesmond
Click to expand...
Click to collapse
Yep. I live in Stockton but work in Hamilton. Its a small world

buzz83 said:
If you are still having problems after a hard reset (|START|SETTINGS|SYSTEM|CLEAR STORAGE|) there might have been a change to your registry which is stuffing things up. Might be best to reflash your rom or flash a new one (Touch-It 7.1 is great!)
I did the hard reset via the hardware button method. Is there any different with the Clear Storage method?
And correct me if im wrong, but through hard reset isn't that means that we "reset" everything back to factory state? i mean the registry should just be reset back to default isn't it?
I'll hang on a bit while waiting for R3A, if it doesn't come out in 2 weeks or so i'll probably flash one of itje's ROM...but again, how about the change in registry that stuffed my phone up?
confusing
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Click to expand...
Click to collapse

Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it

buzz83 said:
Not sure if it makes any difference what so ever. I also don't know if registry changes revert back after a hard reset. It just seems odd that you are still having issues after a hard reset...
Anyway... nothing a new rom won't fix.
Goodluck with it
Click to expand...
Click to collapse
alrighty then, thanks for ur help then mate

just an update on my problem,
It seems that the culprit behind it all is my provider. Yes, u read it right...the provider. My Cellular provider has been having problem lately with their services. Dropped calls, late sms, and most annoying of all a slow/barely useable internet conection. The signal would shows that its fine, but in reality it doesn't. It just shows that i have signal but the network sometimes doesnt work.
This i think might be the problem why my phone stuck on today screen. It sometimes shows that i have no signal and then just freeze, or it sometimes shows that i have signal but freeze anyway. My solution to this is that i put my phone into flight mode every time i want to soft reset it, no problem so far....it goes away smoothly into the today screen.
i'll keep u guys updated if this method fails

Nope...it still doesnt work...
i hard reset my phone twice today because the problem still persist....its driving me nuts
Can anybody help? please....
All i can do now is wait patiently for R3A and hope it'll fix this problem....if not, im giving up on my X1...so frustrating...

A few small issues i've noticed

i'v noticed a few issues..maybe some one can shed more light on this.
1) i get this message on startup that says 'error has occurred with services.exe', has happened ones so far.
2) the "<< >>" keys on the side of my slide button goes missing every so often.
3) on the notification page the close tab some times does not appear as a button, it's just there and works fine when i touch it.
4) the phone seem to go on speaker for no apparent reason and i cant switch it back from the menu tab. soft reset is the only way to sort this out, has happened twice to me now in abt a month.
any and all help will be appreciated.

What rom are you running at the moment?
WB

wacky.banana said:
What rom are you running at the moment?
WB
Click to expand...
Click to collapse
sorry abt the delay...i'm using 1.48.405.2

I was on the same ROM as you and had no problems. I would suggest the following:
Backup your data using eg Sprite backup, then hard reset the phone so the ROM loads back in from scratch.
Keep the number of applications you load back up to a minimum and see whether the problems reoccur. If they don't you should be good but if they return then post up here again and we can see how else to help.
Incidentally which network did you buy your phone from or is it sim free?
WB

HD2 Keeps losing settings

About once every three times I soft reset my phone it wipes all the settings, mail account, wifi keys, facebook login, my-phone sync login, data connection settings the bloody lot. Have the HTC wwe 1.66 stock rom installed with CHT. Anybody else have this problem? Any ideas on how to stop it from happening again?

Do I need a special handshake or something to get a reply on here?

lol, not as far as I know...
I'm on 1.66 WWE with CHT installed and I've never lost any settings on soft reset.

I had this problem with my stock 1.66 ROM and also had CHT installed too.
I first thought it might be CHT 1.7.0, but uninstalling it still didnt fix the fact that the login details for Live Messenger/My Phone/Marketplace/Facebook weren't being saved properly (ie: kept prompting me each time).
I've hard reset to fix the login details issue and so far it's ok. I'm running a minimum amount of apps to see what might have caused it (no AEB Plus, no BsB Tweaks, no CHT; FB/Marketplace/My Phone/Google Maps/Opera 10/SPB Wireless installed)

Mmmm, might bite the bullet and flash the tmob 1.72 rom. It's a pain in the arse though got atleast 50 apps installed and it's not running to bad but when it needs resetting I have to put all the settings in again. Acutally it's just occured to me that just before the last settings loss, I had the non stopping vibration problem that's been happening on and off every month or so (the settings probably got wiped the last time this happened too)

I was going to open a thread like this myself, but luckily I found one already opened.
I am on a 2.10 tmous based rom, and I have the habit to switch out a battery when it's empty to put in a new charged one, so I just open the cover while the phone is on (either in standby or not) remove the battery and put in the other one, having the same effect of a soft reset after all.
I never associated this beahviour with the sudden resets... anyway I keep losing email account and wifi info as well! I do not use facebook (lucky me) nor myphone or other services, but for sure my mail accounts get wiped every once in a while, and when trying to connect to home network I get a "new network" message. I am definitly tired of adding them manually each time, nor I am confortable creating a provisioning XML with clear passwords inside
That's a real pain.

Slightly different problem happened yesterday, only lost my home router's pass key this time - everything else stayed put. Am getting past the irritation of finding the pass keys and typing them in by saving them in a hidden file on my phone, when one goes I just copy and paste it in - back up running in seconds.

Similar in my case. I have cooked ROM Hypnosis V 4.0 with latest hotfixes and tweaks and after SR phone lost some settings like light, notifications and other, which i change in registry...

Have you flashed that 1.72 rom yet? Its much better than the useless ****e they shipped our phones with. I havent had to hard reset once since I flashed
Before it was a weekly occurence lol
Seriously though, I never had that on the old rom or this one.
I think you'll find it worthwhile updating (if you havent already).

1.72 is not WWE, so i don't.