I did a hard reset before but now when I try to conect to Live messenger it fails and the email won't sync. Internet works fine and weather updates ect.
Any ideas?
Thanks
i have a similer problem. cant send a recieve on 3g. it just says can not connect. turn on the wifi and bingo emails come down. back to 3g and nothing again. the connection i fine. i can go on line download app ect.
ive actually been going to the hotmail website to view my emails. this works fine but its not ideal. would like to get the main mail working prpoerly.
ARe you using T MObile roms? Try un ticking the 'use proxy' setting if it is set, and you should be good to go.
settings tab - menu - all settings - connections - connections - manage existing connections - proxy settings tab.
No access to email via 3G
Have set up access to email account which works fine when on a wireless network. When wireless is unavailable I am unable to connect via 3G (Telstra NextG). All I manage is a Cannot Connect message and a suggestion that I change my settings. There is no entry for a Proxy Server as I would expect and internet access via 3G is operative.
Related
Everytime I try to download e-mail through ActiveSync, I get this message:
"Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.
I have checked all details and all seems fine, but still cannot connect to e-mail server.
I can browse internet pages with Internet Explorer.
Thanks for your help.
Could this be the problem?
In the network cards setting which option should I choose: My network card connects to work or to the internet.
Everytime I choose internet it goes back to work...
Is there a way for the setting to remain?
Hi there,
I have set up my POP3 email account on my HD (though have set to leave messages on server) and it works fine on Wifi (checks, downloads, sends, etc). However when I'm not on Wifi and I'm on TMobile data (HSDPA, 3G, GPRS, etc), I get an error when I try send and receive. It comes up with "error synchronising" and a popup appears at the top saying...
"Cannot connect with current connection settings. To change your connection settings, tap settings." If I go into settings, I get the list of connections, but can't see anything in there that needs changing. I'm on T-Mobile in the UK, and it lists "T-Mobile Internet" and "My Work Network". If I go into the T-Mobile Internet settings everything seems fine in there. And it all works when I go into the web browser, or Youtube app, etc.
Its almost as if the mail app doesn't have access to the data connection unless its over Wifi. Is there something I'm missing, or an area where you can tell it when to use the data connection? I've even tried manually enabling the data connection through the comm manager (rather than it starting when an app needs it), then switching to mail and clicking send/receive - still the same error.
Thanks,
Dave
Can anyone help me? I'm not sure whether its connected but I also have a problem where another programme (Lotus Notes Traveller client) doesn't seem to be able to get access to the internet connection on the phone, regardless of whether its Wifi, 3G or anything else.
Thanks.
this may sound odd but bare with me! i can get on the net and emails but my hd would not check emails when in standby no matter what i did. I then realised i couldnt send or receive mms messages! all the settings seemed ok. Anyway in my mms connection i changed the wap setting to 1.2 from 2 and my mms worked! But since then my phone now checks email in standby! I didnt realise they were connected but may be worth checking.
Gav
How do you change that wap setting. I have the same problem, but on T-Mobile USA
Hi,
I found I could sync emails using Wi-Fi ok but got the dreaded "failed to sync" message when using the GPRS method. I am also on T-Mobile.
The problem is T-mobile only let's you send emails using there smtp.
You need to go into the email options menu and keep clicking through the settings until you get to the send using smtp box, here you need to type smtp.t-email.co.uk
This will send mail using the T-mobile network.
Please post back if this helps
Grez
Thank you - works perfectly for me! Good call!
Hello fokes,
When i had my HTC Vox i could easily receive mails with POP3 settings. The only problem was that i had to connect to my home network to send mails.
Since i have my TP2 i cant get connection to my mailbox using the mobile phone connection. If i log on to my home network everything go fine, but with 3G in don't receive my mail at all.
It was possible in the past, so it should work right?
Of course Exchange servers exists, but thats not an option for me (just home mails).
So is it possible to receive pop3 mails on my phone using only a 3G connection, and how? i tried it several times now but didn't get it done jet.
hmm... strange.. care to elaborate more??..
Do you mean u can check mails using gprs but not with 3g/hsdpa?
I'm using an Asia/Singapore set, but i can check emails pop3 in gprs/3g/hsdpa all fine..
i wonder if you can default your internet conection to 3g, so it won't automatically pick up edge.
are you connected to the PC when you check email? try changing your settings to only use 3g, that way you're forcing 3g to be the only connection to work. also, can you surf the net with 3g?
pop mail
Strange with my tp2 it works fine.
Are you sure it is allowed by vodafone.
At my phone I can send and receive mail.
Are you sure you used the right settings.
I think you did not use the right pop and smtp settings.
What provider are you using for your mail?
If you send me a personal massage I can answer you in dutch it's a little easier.
thanks for the replys
first of all my internet works fine using gprs/3g. i have 3g standard so i just called it 3g.
te settings of my mail accounts are correct. if i login to my home network (wifi) i receive my mails perfect and can send them.
sending mails over 3g/gprs did never work because i normaly use the mail server of my internet provider. so i can only sned emails if i use their connection.
in the past i had the htc vox (only gprs) with the same mailaccounts and providers. receiving mails worked perfectly, sending not.
i suppose it doesnt matter if i use gprs or 3g. didnt test it jet
i dont know of my providers uses restrictions.
gsm: vodafone
pop3: active24
smtp: tiscali / telfort
i know active24 has now exchange server support. perhaps they changed te servers and made it imposiible to me to connect with a phone without using that exchange server
@rodus: i will contact u if nessesary (afther this post). thanks for you help (to all)
mail settings
If you use your active24 smtp settings it should be possible to send mail with your phone. I found this settings on the active24 site maybe it will help you.
http://www.active24.com/sw17854.asp
thanks, this settings are not the one i used before (the one i got from active24.nl).
I can now send and receive mails after i used that settings and switching of the using of a proxy server connection.
because the proxy i couldn't access the pop/smtp servers.
now i only have problems with the mail client (from energy rom leo). editing acounts is not possible and auto send/receive seems not to work, but that is an other problem.
Thanks alot for the support
Hi,
I have got a weird problem. I cannot surf the web using IE and opera on my HTC HD or sync emails. althrough the WAP does work with the opera, (haven't try it with IE)
Other applications are working with the 3G data connection e.g skype, AGE phone mobile 2 and facebook.
the last thing I remembered doing was connecting to a wifi network at a family home.
Is there a setting to tell IE or opera which data connction to use?
cheers
Jim
Hi arowana88,
I would advise you try checking whether any changes have been set to your phones Proxy Settings.
Go to Start | Settings | Connections | Connections. Under the 3G Data Connection heading of your ISP, click the 'Set up my proxy server' link. Make sure that the option titled "This network uses a proxy server to connect to the Internet" is unticked - you only need to do this if you have problems accessing certain things like email or https (secure) websites.
If this makes no difference, then you can try to hard reset your device.
Hope that helps you out.
Regards.
- when connected via USB, I can sync emails and use internet.
- when connected via GPRS, I can sync emails and use internet.
- when connected via WIFI, I can NOT sync emails but i CAN use internet.
When browse to "settings/Connection/Connections/Advanced Tab/Select Networks Button"
Programs that automatically connect to the Internet should connect using:
My Work Network
Programs that automatically connect to private network should connect using:
My Work Network
When I am want to download emails I must change the second dropdown menu option to T-Mobile Interet. It starts my GPRS and then download emails to Pocket Outlook.
I have set the download emails shedule to download automaticaly after few minutes - it is useful for me when connectd via USB. But what settings I must do, to be able to Send/Receive emails via WIFI?
Thank you.
But how to set it up, so I can download
Josef Jansa said:
- when connected via USB, I can sync emails and use internet.
- when connected via GPRS, I can sync emails and use internet.
- when connected via WIFI, I can NOT sync emails but i CAN use internet.
When browse to "settings/Connection/Connections/Advanced Tab/Select Networks Button"
Programs that automatically connect to the Internet should connect using:
My Work Network
Programs that automatically connect to private network should connect using:
My Work Network
When I am want to download emails I must change the second dropdown menu option to T-Mobile Interet. It starts my GPRS and then download emails to Pocket Outlook.
I have set the download emails shedule to download automaticaly after few minutes - it is useful for me when connectd via USB. But what settings I must do, to be able to Send/Receive emails via WIFI?
Thank you.
But how to set it up, so I can download
Click to expand...
Click to collapse
On AT&T I have both set to MediaNet but can still pull e-mails through WiFi.
Check your proxy settings and make sure there's no server listed.
I have no proxy set for T-mobile nor for My Work Network
Josef Jansa said:
I have no proxy set for T-mobile nor for My Work Network
Click to expand...
Click to collapse
Try this, go to your inbox\Menu\Tools\Options
Select your account and go through the settings, on the last screen where you choose what to sync, select menu\advanced, and in the connection box, be sure it is set to internet. That is the only other thing I can think of that may affect your WiFi connection.
Bruce Inman said:
Try this, go to your inbox\Menu\Tools\Options
Select your account and go through the settings, on the last screen where you choose what to sync, select menu\advanced, and in the connection box, be sure it is set to internet. That is the only other thing I can think of that may affect your WiFi connection.
Click to expand...
Click to collapse
Thank you so much!!!